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  • Server Administrator

    Haugland Group LLC

    Network administrator job in Melville, NY

    Haugland Group, a privately-owned Long Island, New York-based civil infrastructure and energy construction company has an immediate opportunity for an experienced Server Administrator/Engineer to join our IT team. We are looking for a self-motivated, highly organized individual to join the fast-paced Information Technology department and provide all facets of server administration, architecting and engineering; system patching; and system upgrades. The successful candidates will serve as the subject matter expert on all server-related material. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions Lead server administration and collaborate on IT initiatives; manage current infrastructure and design future solutions (automation experience is a plus). Perform regular Windows server updates, patch management, and environment testing. Manage a multisite VMWare/ESXi Host environment and Citrix environment. Oversee and administer SAN Management, Antivirus/ Endpoint Protection, Cloud Services, Single Sign On (SSO, MFA, Duo), Microsoft SQL Server Management, Patch Management, Network Auditing (active directory, file servers, email), Backups and Disaster Recovery, Server Monitoring and Cloud Email Filtering. Coordinate with internal and external customers on deliverables. Research and implement new hardware and software solutions at an enterprise level. Desired Qualifications Bachelor's degree in information technology or related discipline is preferred. 5+ years' experience in a similar role. Prior experience in the construction industry and Viewpoint Vista ERP system management is a plus. Strong problem solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members. Exercise excellent verbal and written communication practices. The ideal candidate will have prior experience with: Storage (Pure, Synology, Dell PowerStore), Office 365, SentinelOne, Azure, DBA, Log360 Active Directory, Veeam backups, Linux, Solarwinds SAM, Manage Engine, and Barracuda. Why Haugland? Compensation range for this role is $100-150k. At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. Excellent benefits package including medical, prescription drug, dental, vision, Health Savings Account (HSA), short/long term disability and life Insurance 401k with 5% employer match Employer funded Dependent Care FSA Potential for annual performance-based raise Paid Time off Paid company observed holidays Educational and professional advancement opportunities Frequent company-sponsored events Relaxed, friendly office Fast-paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer.
    $100k-150k yearly 3d ago
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  • Onsite Hardware & Support Engineer - Growth & Impact

    Myitcrewny

    Network administrator job in New York, NY

    A managed service provider in Brooklyn seeks an Onsite Support & Hardware Engineer. This full-time role involves both hardware repair and onsite client support. The ideal candidate has 3+ years in IT support combined with hands-on hardware expertise. Responsibilities include diagnosing systems, managing hardware assets, and providing exceptional customer service. This position offers a structured onboarding and is perfect for someone looking to bridge technical skills with direct client interaction. #J-18808-Ljbffr
    $70k-92k yearly est. 1d ago
  • Senior High Performance Computing System Administrator

    Icahn School of Medicine at Mount Sinai 4.8company rating

    Network administrator job in New York, NY

    Roles & Responsibilities: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team. The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai's scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below. Responsibilities Design, deploy and maintain Scientific Computing's computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment. Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems. Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs. Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc. Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies. Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources. Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources. Researches, deploys and manages security infrastructure, including development of policies and procedures. Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies. Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable. Assists in developing and writing system design for research proposals. Creates and provides clear documentation. Works effectively and productively with other team members within the group and across Mount Sinai. Performs related duties as assigned or requested. Provides after hours support for critical system and production issues. Answers and resolves user tickets. Qualifications: Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment) Must be an expert troubleshooter; Must be a team player and customer focused Experience with job scheduler such as LSF or Slurm and parallel file systems and storage Experience with networking and security Experience with configuration management systems such as xCAT, Puppet and/or Ansible Experience of databases and web services Experience in Infiniband, Gigabit Ethernet Experience in an academic or research community environment Script and programming experience Experience with Cloud Computing Ability to multitask effectively in a dynamic environment Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams. Strong written, oral, and interpersonal communication skills Preferred Experience Advanced degree Experience with GPFS, LSF, TSM, IB and ethernet networking Experience with databases and web services is highly preferred Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's “Best Children's Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's “The World's Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
    $71k-92k yearly est. 2d ago
  • Systems Administrator

    Humanedge 4.2company rating

    Network administrator job in New York, NY

    Opportunity Description HumanEdge is seeking an experienced Systems Administrator for a contract role supporting a leading healthcare organization. This position plays a critical role in maintaining essential IT infrastructure, ensuring system reliability, and supporting secure, efficient operations across the enterprise. The ideal candidate is a hands-on technical specialist with strong expertise in systems administration, networking, virtualization, and healthcare IT environments. Company Information Our client is a reputable healthcare organization known for delivering high-quality patient care and leveraging advanced technology to support clinical and administrative functions. This is an excellent opportunity to contribute to a mission-driven environment where robust and secure IT systems are essential to daily operations. Job Duties Install, configure, and maintain servers, operating systems, and network hardware. Monitor system performance to ensure optimal uptime and availability of IT services. Manage Active Directory, user accounts, permissions, and workstation setups. Configure and maintain DNS, DHCP, and IP address management. Implement and maintain security protocols, including firewalls and encryption standards. Perform regular backups and oversee disaster recovery procedures. Troubleshoot and resolve hardware, software, and network issues efficiently. Support and manage Wyse thin clients and VDI environments. Conduct preventive maintenance and apply patches, updates, and system upgrades. Document system configurations, procedures, and IT policies. Participate in IT initiatives and collaborate with cross-functional project teams. Experience & Skills Required Proficiency with Windows and Linux server environments. Strong knowledge of LAN/WAN networking and virtualization technologies. Experience with Microsoft 365 administration, Teams Telephony, Azure, VMware, and Citrix. Hands-on experience with load balancers, Palo Alto firewalls, Cisco access points, and HPE routing/switching. Expertise in Active Directory, DNS, DHCP, and Group Policy management. Familiarity with Wyse thin clients and VDI systems. Scripting and automation experience using PowerShell. Understanding of cybersecurity best practices, patching, and SIEM tools.
    $78k-111k yearly est. 13h ago
  • Desktop Support Specialist

    Teceze

    Network administrator job in New York, NY

    Hi, 🚀 New Opportunity - Desktop Support Specialist🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY. Job Title: Desktop Support Specialist Location : Midtown, Manhattan, NY Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 2 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.
    $43k-63k yearly est. 3d ago
  • Network and Security Engineer - VP

    Natixis Corporate & Investment Banking 4.9company rating

    Network administrator job in New York, NY

    Natixis CIB is seeking a dynamic and experienced Vice President of Network Security to lead and enhance our network security infrastructure across the AMER region. This strategic leadership role requires a deep technical understanding of network security and the ability to drive initiatives that protect our systems while mentoring a talented engineering team. The job responsibilities include, but are not limited, to the following: Infrastructure Oversight: Lead the design and administration of Natixis CIB AMER's network security infrastructure, focusing on critical components including DNS, F5 Load Balancers, Fortinet and Palo Alto firewalls, VPNs, proxies, Remote Access and DMZ connectivity. Technology Initiatives: Drive technology projects aimed at enhancing cybersecurity and improving network performance in alignment with organizational goals. Continuous Monitoring: Ensure optimal network performance through continuous monitoring, dashboard creation, promptly addressing any security incidents. Documentation Management: Maintain comprehensive documentation, including network security asset inventories, diagrams, procedures and vendor contacts, to support operational efficiency and facilitate effective communication. Cross-Department Collaboration: Collaborate with infrastructure teams to resolve network-related challenges and ensure seamless operations across departments. Audit and Security Coordination: Work closely with audit and IT Security teams in both AMER and BPCE-IT to provide necessary documentation and implement remediation plans as required. Staff Mentorship and Training: Mentor and train junior engineering staff, fostering a culture of growth and skill development within the network team. Vulnerability Assessments: Conduct vulnerability assessments and manage patching processes to effectively mitigate and report security risks across the AMER region. Security Reporting: Develop and deliver regular security reports to Leadership, highlighting key metrics, incidents, and trends to inform strategic decision-making. LOD1 Security Management: Manage Line of Defense 1 (LOD1) network security controls and request as specified by the IT Risk Department. Strategy Alignment: Coordinate with AMER and Head Office IT Security teams to assure alignment on security strategies and policies. Tool Proficiency: Profiecent knowledge of security tools such as SIEM, Splunk, Centreon and Qualys for effective monitoring and incident response. Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field; Master's preferred. 6+ years of hands-on experience in network security management, preferably within the financial services industry. Extensive experience managing Cisco Firepower, Fortinet and Palo Alto firewalls, including DMZ design implementation. Relevant certifications such as Fortinet NSE 4/5, Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CCNP Enterprise and CCNP Security is a plus. Highly desirable CISSP, CISM. Strong project management and leadership experience. Excellent communication and problem-solving skills, with a focus on collaboration and teamwork. Extensive understanding of network technologies - L2, L3, VXLAN, BGP, LAN/WAN/VPN Extensive understanding of security technologies such as firewall, load balancing, proxy, authentication methods Strong knowledge of DNS/DHCPWSG (Web Security Gateways), Proxy-pac scripting Troubleshooting knowledge of network and security systems with minimal guidance is required. OSI Layer 4 and Layer 7 protocol analysis and troubleshooting experience is required. Excellent oral and written communication and documentation skills are essential. Ideal candidate must have a strong understanding of Zero Trust Architecture and Network Access Control design for enterprise network infrastructure design, and troubleshooting. Among these technologies, knowledge of Arista and Cisco design, configuration and automation is a definite plus Knowledge of scripting languages such as Python, PoweShell, or Ansible. The individual will need to be very organized, flexible, results oriented and able to multi-task to meet the demands of our dynamic environment The candidate should be a self-starter, be able to work with minimal supervision, properly and effectively report project/work status to management and peers, take full ownership and responsibility of the tasks assigned to her/him and work them through completion. The candidate should be able to demonstrate both technical capabilities and in-depth knowledge of various security and network concepts, technologies, and best practices The candidate should have the ability to convey in non-technical terms complex technical explanations related to problems, designs, etc. Knowledge of Ansible Scripting is a plus Knowledge of micro segmentation tools such as Illumio or VM Ware NSX is a plus Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for the VP position will be between $150,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
    $150k-180k yearly 13h ago
  • Automation Systems Engineer II

    Mini-Circuits 4.1company rating

    Network administrator job in New York, NY

    Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website. Position Summary Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes. Salary Range $100,000 - $125,000 per year Job Function Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines. Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics. Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment. System Design & Development Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs. Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems. Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling. Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding). Prepare proposals, resource/budget estimates, and project plans for new automation initiatives. Lead cross-functional reviews and maintain stakeholder communication from concept to qualification. Manage vendor engagement, procurement, build, and qualification of handler systems. Documentation & Training Create system specifications, qualification/buy-off plans, operation and maintenance procedures. Train users and support personnel on deployed automation platforms. Drive continuous improvement in throughput, FPY, reliability, and maintainability. Track and implement engineering changes and upgrades into future designs. Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications. Qualifications BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering. Minimum 5 years of relevant experience. Experience with robotic systems, automated handlers, or precision motion/vision-based automation. Familiarity with high-mix/low-to-medium volume manufacturing environments. Controls programming experience (PLC, microcontrollers in C/C++, or equivalent). Data collection and analysis skills (Excel, JMP, Python). Preferred Knowledge Experience with automated inspection systems (AOI, Keyence, Cognex vision). Knowledge of RF test process requirements and challenges. Conveyor/robot integration, pneumatic actuators, precision fixturing. Understanding of Lean Manufacturing, OEE analysis, and ROI calculations. Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.). Skills Strong communication and documentation skills. Ability to lead cross-functional teams and vendor collaborations. Capable of balancing hands‑on design/build/debug with strategic project leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills Must be a US citizen or US permanent resident Ability and willingness to abide by Company's Code of Conduct Occasional travel, some overnight, as required Benefits Comprehensive Medical, Dental, and Vision plans 401(K) and Profit‑Sharing Programs Disability Insurance Life Insurance Employer‑Sponsored Wellness Plans Hospital & Accident Indemnity Insurance Employee Benefit Advocate & Employee Assistance Program ul> Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion. Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law. #J-18808-Ljbffr
    $100k-125k yearly 1d ago
  • Forward Deployed AI Engineer

    Charta Health

    Network administrator job in New York, NY

    As a Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients. At Charta, we're pioneering a transformative approach to healthcare billing through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering medical billers and coders with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense. In an industry where the focus should rightly be on patient care and clinical services, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best - caring for patients. Our vision at Charta is to create a seamless, efficient, and cost-effective billing process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their billing needs are expertly managed. Join us in our journey to redefine healthcare billing, and be a part of a team that's making a tangible difference in the world of healthcare. About the Opportunity As a Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value. What You'll Do: Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning. Customize and deploy Charta Health's AI-driven platforms to address specific client needs. Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements. Break down complex projects into actionable steps and deliver results in ambiguous environments. Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients. Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions. Work closely with our internal engineering team to provide feedback and contribute to product development. Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare. You'd be a great fit if you have: Proficiency and practical coding skills, with a focus on delivering tangible results. Adaptability and the ability to quickly learn and master new technologies and concepts. A priority on delivering business value over solving purely theoretical challenges. A desire to explore a wide range of technologies and problems, rather than specializing in one area. The ability to thrive in ambiguous environments and rapidly produce results. The ability to excel at breaking down complex projects into actionable steps. Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions. Ambition and a desire for a high-growth opportunity. Strong emotional intelligence, excellent communication, and interpersonal skills. Excitement about working with external customers and building strong relationships. A genuine interest in the medical field and a passion for improving healthcare. Nice to Have: Experience and/or demonstrated interest in healthcare Proficiency in Python. Experience with Large Language Models (LLMs) and prompt engineering. Experience with neural networks and machine learning What We Offer: Competitive salary and comprehensive benefits package, including health, dental, and vision. Equity & growth opportunities in a fast-growing, innovative tech startup. Ongoing professional development and access to cutting-edge AI and healthcare tools. Lively, in-person work culture at our SF Headquarters or NYC office. $120,000 - $250,000 USD depending on experience + Equity + Benefits Join us in our mission to transform healthcare through innovation! Our Commitment to Diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $120k-250k yearly 3d ago
  • Cisco Contact Center Support Engineer (UCCX)

    Teksystems 4.4company rating

    Network administrator job in New York, NY

    Hybrid role in New York City MUST HAVE A BACHELORS Degree Must be eligible to work in the US without sponsorship due to client requirements * NO THIRD PARTY CANDIDATES - Must work direct on TEKsystems W2. *Description* Our healthcare client is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services. This analyst will work on a team of about 10 between the UC engineering and contact center team. *Top Skills' Details* 1) 4-6 years of proven experience analyzing and supporting unified communications and contact center operations in large, complex, fast-paced environments coupled with strong analytical and problem-solving abilities to effectively diagnose and resolve technical issues. Strong understanding of contact center technologies and collaboration tools, combined with a solid knowledge of network protocols (SIP, TCP/IP) and their impact on Contact Center operations. 2) 4-6 years working with end users and all groups. Able to interact with customers, clearly explain technical concepts, and provide timely support, one must pay close attention to detail and have excellent communication skills. 3) 4-6 years Basic scripting knowledge (e.g., Python, XML/VXML) to customize Contact Center workflows and configurations. They will provide comprehensive operations support and analysis for our enterprise contact center and collaboration infrastructure. The role involves resolving technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system performance in a complex environment. This person should be able to: * Manage and resolve UC and Contact Center incidents, service requests, tasks, and change management tickets to ensure user satisfaction and optimal system performance. * Respond to and resolve technical issues escalated to problem tickets regarding UC and Contact Center functionality. * Diagnose user and technical problems by analyzing system logs, network traces, and configuration settings to identify root causes and implement solutions. * Perform routine maintenance tasks like updating system configurations, managing user access, adjusting call routing rules, and modifying agent schedules based on business requirements. * Monitor system health actively through dashboards and alerts, identifying potential issues and taking corrective actions to prevent service disruptions. * Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer requests, and system availability to identify trends and opportunities for improvement. * Collaborate with customers to understand their needs, provide technical guidance on best practices for utilizing Contact Center features, and address customer concerns. * Assist with integrating Contact Center with other systems, such as CRM, workforce management, and authentication platforms, ensuring seamless data flow and functionality. * The candidate will manage and support our Cisco Packaged Contact Center Enterprise (PCCE) and Contact Center Express (UCCX) environments. * This includes everything from day-to-day operations and technical support to project analysis and implementation. * Manage day-to-day operations of PCCE/UCCX, including user and script modifications. * Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. * Handle deployment, integration, and testing during contact center migrations. * Troubleshoot PCCE/UCCX issues effectively. * Debug and troubleshoot quality monitoring systems, potentially involving Calabrio Cloud QM & WallboardFX. * Assist in project analysis, implementation, and ongoing support for PCCE and UCCX. * Contribute to internal technical projects as needed. Facilitate knowledge transfer within the team and to other departments. Perform other job-related duties as assigned * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. * Between UC and Contact Center, the team is about 10. * We are streamlining Operations, Implementation and Engineering. We have more Engineers on the team, and need a few operations team members to support the business. * Need a Operational Support resource with ample knowledge to manage customers (Communication/Troubleshooting/Ticket Mgmt.), and escalating to Engineering SMEs as needed. (details in the job description) * Supporting all internal users who use our contact center and UC platforms. * Tier 1,2, before passing to Engineering *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $40-50 hourly 2d ago
  • Junior Building Automation Systems (BAS) Engineer

    MJI Energy Services Group, Inc.

    Network administrator job in Ronkonkoma, NY

    MJI Energy Services Group, Inc. is a Building Automation Systems (BAS) company that evolved from Michael James Industries, a trusted HVAC firm with over 30 years of expertise in mechanical systems, climate control, and energy efficiency. As buildings and their management needs advanced, the company transitioned to provide integrated and intelligent BAS solutions. This transformation reflects MJI Energy's commitment to innovation and adapting to industry trends. Based on its solid foundation, the company designs and implements smart solutions to enhance building functionality and energy efficiency. Role Description This is a full-time, on-site role for a Junior Building Automation Systems (BAS) Engineer located in Ronkonkoma, NY. The responsibilities include assisting in the design, programming, testing, and commissioning of building automation systems. You will provide technical support, analyze system performance, and ensure integration of BAS for energy-efficient operations. The position also involves collaborating with other team members to deliver effective automation solutions tailored to client needs. Qualifications Strong analytical skills, including the ability to interpret and solve complex technical challenges Experience with business analysis, business process optimization, and defining business requirements Proficient communication skills to collaborate with team members and clients effectively Knowledge or experience in building automation systems, energy management, and HVAC technologies is an advantage Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field Willingness to work on-site and engage in hands-on tasks as needed Strong organizational and problem-solving skills with attention to detail Relevant certifications in BAS or HVAC systems Why Join Us: • Competitive salary with health benefits package • Hands-on training and career development opportunities • Work with cutting-edge BAS technology and energy management solutions • Supportive team environment that encourages learning and innovation • 401K • Life insurance • Profit sharing • 11 company paid holidays
    $58k-82k yearly est. 13h ago
  • AI Infrastructure Engineer, Core Infrastructure

    Scale Ai, Inc. 4.1company rating

    Network administrator job in New York, NY

    As a Software Engineer on the ML Infrastructure team, you will design and build the next generation of foundational systems that power all ML Infrastructure compute at Scale - from model training and evaluation to large-scale inference and experimentation. Our platform is responsible for orchestrating workloads across heterogeneous compute environments (GPU, CPU, on-prem, and cloud), optimizing for reliability, cost efficiency, and developer velocity. The ideal candidate has a strong background in distributed systems, scheduling, and platform architecture, and is excited by the challenge of building internal infrastructure used across all ML teams. You will: Design and maintain fault-tolerant, cost-efficient systems that manage compute allocation, scheduling, and autoscaling across clusters and clouds. Build common abstractions and APIs that unify job submission, telemetry, and observability across serving and training workloads. Develop systems for usage metering, cost attribution, and quota management, enabling transparency and control over compute budgets. Improve reliability and efficiency of large-scale GPU workloads through better scheduling, bin-packing, preemption, and resource sharing. Partner with ML engineers and API teams to identify bottlenecks and define long-term architectural standards. Lead projects end-to-end - from requirements gathering and design to rollout and monitoring - in a cross-functional environment. Ideally you'd have: 4+ years of experience building large-scale backend or distributed systems. Strong programming skills in Python, Go, or Rust, and familiarity with modern cloud-native architecture. Experience with containers and orchestration tools (Kubernetes, Docker) and Infrastructure as Code (Terraform). Familiarity with schedulers or workload management systems (e.g., Kubernetes controllers, Slurm, Ray, internal job queues). Understanding of observability and reliability practices (metrics, tracing, alerting, SLOs). A track record of improving system efficiency, reliability, or developer velocity in production environments. Nice to haves: Experience with multi-tenant compute platforms or internal PaaS. Knowledge of GPU scheduling, cost modeling, or hybrid cloud orchestration. Familiarity with LLM or ML training workloads, though deep ML expertise is not required. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$179,400-$310,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $179.4k-310.5k yearly 3d ago
  • Senior Infrastructure Consultant - Storage SME

    Capgemini 4.5company rating

    Network administrator job in New York, NY

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Remote Travel 25% of the time Job Description Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability. User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems. Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning. Change Implementation: Implement changes to storage and backup configurations and settings as required. Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems. Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance. Key Responsibilities Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident Management: Respond to and resolve storage and backup-related incidents and outages. Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades. Change Management: Implement changes to storage and backup configurations and settings as required. User Support: Provide support to users, including troubleshooting and resolving access issues. Reporting: Generate reports on storage and backup performance, incidents, and capacity planning. Required Skills: Technical Skills: Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). Strong knowledge of storage and backup administration. Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languages: Python, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work in a fast-paced, dynamic environment. Attention to detail and a proactive approach to storage and backup management. Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc. Basic Qualification 5+ years of Storage and Backup experience in a global enterprise environment. Ability to work in a 24x7 on-call after hour rotation environment. Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts. High school or equivalent diploma. The base compensation range for this role in the posted location is: $ 66,810 - $ 191,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A‑F), defined by policy: Vacation: 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Ref. code 388043-en_GB Posted on 06 Jan 2026 Contract type Permanent Location Atlanta, Austin, Bellevue, Berwyn, Bridgewater, Brooklyn, Burlington, Chicago, Columbia, Dallas, Dayton - Sogeti US, Guaynabo, Houston, Irving, Mclean, Nashville, New York, San Francisco, Santa Clara, Seattle, Southfield, Tampa, Westerville When you join Capgemini, you don't just start a new job. You become part of something bigger. We bring together passionate, skilled people, a tech‑driven approach to innovation, and a deep commitment to our clients to help organizations unlock the true value of technology. As a graduate or an experienced professional, you will be working with the world's leading brands to enhance and transform the way they do business. #J-18808-Ljbffr
    $66.8k-191.5k yearly 5d ago
  • AV-Systems - Field Engineer:

    Diversified 4.2company rating

    Network administrator job in New York, NY

    Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team. What You'll Do: Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist. Pre-commission systems in the office. Perform programming and configuration loading and testing, debugging control system with remote programmer. Communicate status to project stakeholders regularly. Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue. Configure AV network and coordinate client network. Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer. Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation. Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team. Maintain and grow certifications and technical knowledge. What You'll Bring: Required Skills/Qualifications: 3+ years' experience in the field of Audio-Visual installation/commissioning Able to concisely, consistently, and appropriately communicate with the project team Able to troubleshoot basic and complex AV and network systems Familiar with MTR and Zoom Rooms Required Required DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS Preferred Skills/Qualifications: Proficient with Microsoft Office 365 Self-starter and requires little direct oversight to perform tasks AVIXA CTS-I AVIXA CTS Preferred Extron AV Associate Preferred Audinate Dante Level 1 Preferred Control certification from one or more of the following manufacturers: QSC, Extron, Crestron Preferred Good customer service skills Field installation and/or system design experience Knowledge or familiarity with broadcast or hybrid conference-live event systems Able to commission and troubleshoot using only a virtual connection to the system with onsite support Audinate Dante Level 2 Biamp Tesira Server Q-Sys Level 2 and Control 201 Extron Certified Control Professional Shure Integrated Systems Level 1 Physical Requirements: Associate will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan options to suit your family's needs Dental (including orthodontic coverage) and vision plans Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401k with Employer Match Paid Time Off and Paid Holidays Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services Commuter Benefits And much more To learn more about becoming part of the Diversified team, visit us at our career siteor email us at . Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
    $69k-99k yearly est. 2d ago
  • Intern - Network Planning & Engineering

    Lightpath 3.3company rating

    Network administrator job in Bethpage, NY

    Intern - Network Planning & Engineering Job ID: 554167490 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologies as part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Summary The Network Planning & Engineering Intern will be responsible for modelling equipment within Netcracker and establishing a dashboard within Tableau. The Intern will be working on uploading documents onto the Engineering Wiki page. Although the Intern will work in a team-based environment, it is expected that he/she will be self-motivated, have good attention to detail and able to complete work tasks with an outstanding professional attitude. Duties and Responsibilities Creating Network Device Grooming Tool / Report to vet through all TDM Trunks and identify trunks with no Child Circuits for disconnect and to consolidate low utilized TDM trunks within Netcracker. Create RFA AI Agent Search Tool: an AI BOT to source the Engineering Wiki to answer RFA potential questions. Present project ideas to individuals and groups. Provide a weekly status report with the Network Engineering Management and Team. The Intern will work closely with all related management teams to fulfill business requirements and contribute to successful implementation of project. The Intern will work with the Transport Engineering team to perform data mining efforts within Netcracker and develop a summarized report within Excel. Transport Engineering and Capacity Planning team to create an AI BOT to answer RFA questions from the Lightpath Fulfillment business units sourcing the Network Planning and Engineering Wiki page. Qualifications Eligible candidates should be entering their senior year of an undergraduate program or be recent graduates of an undergraduate or master's program. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Bachelor's Degree-in progress or higher in Computer Applications and Machine Learning or related discipline from an accredited program. 0 to 3 years of professional experience, ideally in Telecommunication experience or closely related field. Demonstrated understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM (ROADM and OADM). Experience with Netcracker or similar Planning and Provisioning tools. Strong working knowledge of Microsoft Office, Visio & various operational Support Systems for internal and external presentations and complex network schematics. Have basic knowledge and skills related to programming in Python and machine learning models. Ability to work in a collaborative environment and willingness to convey ideas among team. Excellent verbal, written, and interpersonal communication skills. Experience in problem solving with stakeholders, clients, and teammates. Ability to work and learn independently. Ability to build and foster collaborative relationships. Strong problem-solving skills, self-management and the ability to multitask. Excellent Documentation and Communication ability. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
    $18-20 hourly 4d ago
  • IT Systems Administrator

    Major Food Brand 3.4company rating

    Network administrator job in New York, NY

    Responsibilities Resolve IT system issues for restaurants, management and corporate office staff via phone, email, remote desktop access and site visits Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution Manage and maintain IT infrastructure such as point of sale systems, servers, workstations, laptops, network devices, surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained. Assist with new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs Train end users on IT related systems, software, and processes Write support knowledge articles, how-to documentation, and process and procedure task lists. Stay abreast of technology changes, emerging technologies, and relevant regulatory requirements Be available on call as needed Requirements: 3-5 years relevant IT experience Restaurant/Retail experience preferred Experience with Micros and Toast POS systems strongly preferred Familiarity and experience working with Google Suite, MS Office, Windows, MacOS, IOS, IT ticketing systems, remote systems management software, surveillance systems Understanding of low voltage wiring installation and troubleshooting Undergraduate degree in Computer Science or a similar technology related field or relevant work experience required Self-starter with willingness to work hands-on Excellent problem-solving skills: recognize, analyze and resolve effectively Must be detail-oriented and organized with excellent communication skills, verbal and written with technical and non technical audiences Passion to learn, develop, and grow Willing and capable of regularly scheduled after hours and weekend on-call work
    $62k-89k yearly est. 60d+ ago
  • Software Engineer Embedded/Network Systems I (Intern) - United States

    Cisco Systems, Inc. 4.8company rating

    Network administrator job in New York, NY

    Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $44k-185k yearly 54d ago
  • Network Operations Engineer

    ZP Group 4.0company rating

    Network administrator job in Islandia, NY

    Piper Companies is seeking a Network Operations Engineer to join a Service Delivery team supporting a key Service Provider account in a hybrid, on-site role based in New York. This is a highly technical, client-facing engineering position focused on post-sales support, network operations, and migration from Cisco to Juniper platforms. Responsibilities of the Resident Network Engineer include: * Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms. * Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks. * Provide technical guidance and training to customer teams, including implementation and support personnel. * Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues. * Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements. * Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems. * Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures. * Test and validate new features, patches, and fixes in both lab and live environments. * Assist with network inventory tracking and documentation of operating procedures. * Raise and manage RMAs through resolution. * Peer with other Resident Engineers to share lessons learned and best practices. Qualifications for the Resident Network Engineer include: * 5+ years of experience in service provider or enterprise network engineering roles. * Strong hands-on experience with Juniper MX, EX, SSR, and Mist platforms. * Familiarity with Cisco devices and migration strategies. * Deep understanding of routing protocols including MPLS, ISIS, Segment Routing, and IP-based services. * Experience with SD-WAN, switching, and Wi-Fi technologies. * Proven ability to present in front of clients and lead technical discussions. * Excellent troubleshooting, documentation, and communication skills. * Ability to work independently, take initiative, and maintain a customer-first mindset. * Willingness to work extended hours and be on-site 2-3 times per week in New York. Compensation for the Resident Network Engineer includes: * Salary Range: $140,000 - $160,000 * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays This job opens for applications on 09/9/2025. Applications will be accepted for at least 30 days from the posting date. #LI-RE1 #LI-REMOTEJuniper Networks, MX304, EX switches, SSR routers, Mist, Cisco migration, routing, switching, SD-WAN, Wi-Fi, network engineering, client-facing, technical leadership, troubleshooting, design support, JNCIE, JNCIP, JNCIA, MPLS, Segment Routing, ISIS, JTAC, RMA, service provider, professional services, hybrid role, New York onsite
    $140k-160k yearly 6d ago
  • Network Operations Center Engineer

    Logicworks 3.8company rating

    Network administrator job in New York, NY

    Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP). Primary responsibilities include: Monitoring all Logicworks and customer systems for connectivity and running services Handling calls in the Network Operations Center queue and monitoring our support email inbox Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.) Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration Developing and maintaining support documentation including support guides, knowledgebase articles and procedures Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.) General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors Interfacing between customers/engineers, vendors/providers mostly done via ticketing system Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects Required Skills: Experience in a multi-platform server and networking environment Linux/Unix and Windows Server Administration Excellent written/verbal communication skills Ability to learn and apply new skills rapidly Strong analytical and troubleshooting skills Confidence in your own abilities and a willingness to make decisions and escalate when necessary An interest in emerging technologies Must be available for rotating shifts to ensure 24x7x365 service for customers Candidate Requirements: Associate's degree in a related field, or equivalent work experience Minimum of 1-3 years of related technical support experience Ability to work evenings and weekends as required - Must be a flexible person Requires knowledge and experience in a full range of technology platforms and data network systems Excellent customer service and strong communication skills are a must Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets
    $67k-86k yearly est. 60d+ ago
  • AI Infrastructure Engineer, Model Serving Platform

    Scale Ai, Inc. 4.1company rating

    Network administrator job in New York, NY

    As a Software Engineer on the ML Infrastructure team, you will design and build platforms for scalable, reliable, and efficient serving of LLMs. Our platform powers cutting-edge research and production systems, supporting both internal and external use cases across various environments. The ideal candidate combines strong ML fundamentals with deep expertise in backend system design. You'll work in a highly collaborative environment, bridging research and engineering to deliver seamless experiences to our customers and accelerate innovation across the company. You will: Build and maintain fault-tolerant, high-performance systems for serving LLMs workloads at scale. Build an internal platform to empower LLM capability discovery. Collaborate with researchers and engineers to integrate and optimize models for production and research use cases. Conduct architecture and design reviews to uphold best practices in system design and scalability. Develop monitoring and observability solutions to ensure system health and performance. Lead projects end-to-end, from requirements gathering to implementation, in a cross-functional environment. Ideally you'd have: 4+ years of experience building large-scale, high-performance backend systems. Strong programming skills in one or more languages (e.g., Python, Go, Rust, C++). Experience with LLM serving and routing fundamentals (e.g. rate limiting, token streaming, load balancing, budgets, etc.) Experience with LLM capabilities and concepts such as reasoning, tool calling, prompt templates, etc. Experience with containers and orchestration tools (e.g., Docker, Kubernetes). Familiarity with cloud infrastructure (AWS, GCP) and infrastructure as code (e.g., Terraform). Proven ability to solve complex problems and work independently in fast-moving environments. Nice to haves: Experience with modern LLM serving frameworks such as vLLM, SGLang, TensorRT-LLM, or text-generation-inference. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$179,400-$224,250 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $179.4k-224.3k yearly 2d ago
  • VoIP Network Analyst

    Teksystems 4.4company rating

    Network administrator job in New York, NY

    This company is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services. This analyst will work on a team of about 10 between the UC engineering and contact center team. They will provide comprehensive operations support and analysis for our enterprise contact center and collaboration infrastructure. The role involves resolving technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system performance in a complex environment. This person should be able to: * Manage and resolve UC and Contact Center incidents, service requests, tasks, and change management tickets to ensure user satisfaction and optimal system performance. * Respond to and resolve technical issues escalated to problem tickets regarding UC and Contact Center functionality. * Diagnose user and technical problems by analyzing system logs, network traces, and configuration settings to identify root causes and implement solutions. * Perform routine maintenance tasks like updating system configurations, managing user access, adjusting call routing rules, and modifying agent schedules based on business requirements. * Monitor system health actively through dashboards and alerts, identifying potential issues and taking corrective actions to prevent service disruptions. * Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer requests, and system availability to identify trends and opportunities for improvement. * Collaborate with customers to understand their needs, provide technical guidance on best practices for utilizing Contact Center features, and address customer concerns. * Assist with integrating Contact Center with other systems, such as CRM, workforce management, and authentication platforms, ensuring seamless data flow and functionality. The candidate will manage and support our Cisco Packaged Contact Center Enterprise (PCCE) and Contact Center Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis and implementation. Manage day-to-day operations of PCCE/UCCX, including user and script modifications. Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. Handle deployment, integration, and testing during contact center migrations. Troubleshoot PCCE/UCCX issues effectively. Debug and troubleshoot quality monitoring systems, potentially involving Calabrio Cloud QM & WallboardFX. Assist in project analysis, implementation, and ongoing support for PCCE and UCCX. Contribute to internal technical projects as needed. Facilitate knowledge transfer within the team and to other departments. Perform other job-related duties as assigned. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. * Between UC and Contact Center, the team is about 10. * We are streamlining Operations, Implementation and Engineering. We have more Engineers on the team, and need a few operations team members to support the business. * Need a Operational Support resource with ample knowledge to manage customers (Communication/Troubleshooting/Ticket Mgmt.), and escalating to Engineering SMEs as needed. (details in the job description) * Supporting all internal users who use our contact center and UC platforms. * Tier 1,2, before passing to Engineering *Skills* Cisco, UCCX, Voip, Contact Center, SIP, TCP/IP, Telephony, Customer service, Cloud, Call center, Troubleshooting *Additional Skills & Qualifications* This person should have strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions. Will work closely with business partners on telephony related projects and initiatives. Provide knowledge transfer to peer engineering teammates. Must have excellent written and verbal communication skills. Excellent computer skills in Word, Excel, Presentation, Project and Visio. Excellent people skills with the ability to handle difficult personnel situations. Ability to establish and define automated system installation/configuration procedures. Ability to create System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure. Excellent analytical skills and the ability to apply them towards the investigation of existing installations. Ability to establish performance models and validation techniques. Must be able to communicate effectively with technical and non-technical audiences. Should have an understanding of current industry trends and their advantages with the ability to right fit into an existing environment. Experience in a large enterprise contact center environment. Must be a self-starter with the ability to work independently and in a collaborative team environment. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. Should have a Bachelor's degree at least. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $40-50 hourly 2d ago

Learn more about network administrator jobs

How much does a network administrator earn in Oyster Bay, NY?

The average network administrator in Oyster Bay, NY earns between $57,000 and $93,000 annually. This compares to the national average network administrator range of $56,000 to $90,000.

Average network administrator salary in Oyster Bay, NY

$73,000
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