Network Field Technician
Network administrator job in Detroit, MI
Title: Network Field Service Specialist
Duration: 12 months then eligible for Contract renewal
Pay: $30-355/hr W2 ONLY, NO C2C
Key Details
12-month contract role (with the opportunity to extend), supporting work projected to span roughly three years. The team member will focus on managing ticket requests, scheduling resources, and executing changes for internal and external websites (owning edits, updates, and ensuring deliverables are completed accurately and on time).
Key Responsibilities
Perform on-site IT support, installation, and basic troubleshooting at multiple locations per day
Assist with structured cabling, including pulling, terminating, and labeling cables
Install, replace, and maintain network and field equipment (routers, switches, cameras, access points, etc.)
Support outdoor and industrial IT environments, including renewable and gas site locations
Travel between sites using personal vehicle (mileage reimbursed per policy)
Document work completed, site conditions, and issues using ticketing or reporting tools
Follow safety procedures and site-specific compliance requirements
Required Qualifications
Previous experience in an IT Field Technician, Field Services, or similar hands-on role
Basic cabling experience (copper/fiber preferred but not required)
Reliable personal transportation and valid driver's license
Willingness to work outdoors and in varying weather conditions
Ability to travel to multiple locations in a single day
Must reside in or near the Detroit Metro Area
Strong communication skills and ability to work independently
Preferred Qualifications
Experience working in industrial, utility, renewable energy, or gas site environments
Familiarity with basic networking hardware and troubleshooting
Comfort using mobile devices or laptops for job documentation
OSHA or safety training (nice to have, not required)
Additional Details
Occasional overnight or extended travel may be required for northern Michigan or UP sites
Head of IT - Support/Governance/Controls
Network administrator job in Farmington Hills, MI
TITLE: Head of IT Support (Governance, Security, and Planning)
DEPT: Information Technology
The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management.
Key Responsibilities
Lead IT Governance, Security, and IT Planning & Management functions.
Develop and enforce IT policies, standards, and compliance frameworks.
Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response.
Partner with senior leadership to define IT strategy, budgets, and long-term investment plans.
Drive IT portfolio management, prioritizing initiatives based on business value and risk.
Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization.
Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
Lead disaster recovery, business continuity, and risk management planning.
Manage relationships with auditors, regulators, and external partners for security and compliance.
Qualifications
Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices.
Demonstrated ability to align IT strategy with business priorities.
Financial acumen in IT budgeting, cost control, and portfolio management.
Excellent leadership, analytical, and communication skills.
Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field.
Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.
IT Cloud and Systems Administrator
Network administrator job in Livonia, MI
The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.
Main Duties and Responsibilities
Server & Network Administration
Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
· Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
· Ensure secure and reliable FTP data transfers from international partners
· Design, install, configure, and maintain computers, servers, networks, and related infrastructure
· Monitor systems performance and ensure reliability and availability
· Troubleshoot and resolve hardware, software, and network issues
· Perform regular system backups and recovery procedures and audits
· Develop and maintain documentation for systems and processes
· Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
Stay current with IT industry trends and emerging technologies
Recommend and implement best practices for achieving high reliability, scalability and cost optimization
Database and Security Administration
Support PostgreSQL databases and remote access systems.
Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
Develop and enforce security policies, access controls, and user authentication protocols.
Coordinate incident response efforts and maintain documentation of security events and resolutions.
Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
Collaborate with internal teams to ensure secure software development and deployment practices.
Provide training and guidance to staff on security awareness and safe computing practices.
Team Collaboration and Support
Work closely with a small IT team (3 staff members) to support daily operations.
Provide Tier 2/3 support for escalated issues.
Document systems, procedures, and configurations.
Skills, Qualifications, and Competencies
Required Skills
Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
Proficiency in Windows and Linux operating systems
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
Network troubleshooting and performance tuning.
Proven incident response and security hardening experience
Compliance awareness (e.g., ISO 27001, NIST, GDPR)
Excellent troubleshooting, problem-solving and analytical skills
Familiarity with PostgreSQL and remote access tools.
Strong communication and interpersonal skills
Preferred Skills
Certifications: MCSE, RHCE, CCNA or similar
Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
Scripting in Python or Bash.
Experience with geospatial data or lidar processing is a plus.
Work Environment
On-site presence required at our Livonia, MI office.
Fast-paced office environment with multiple priorities and competing demands
Regular office hours with some requirements for additional work during busy times.
May work for long periods reviewing data on computer
Occasional 15-20% travel to office in California
Assets
Experience with test driven DevOps
Experience with continuous integration environments
Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
Moving servers and/or data to across servers a plus
Coding using python
Domain knowledge of Geospatial subject domain
Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
Information Technology System Administrator
Network administrator job in Oak Park, MI
IT Systems & Operations Administrator
Imagine working in a place where your manager truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you!
Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?
What will your Responsibilities be?
Maintain regular and routine attendance, either onsite or remotely as scheduled.
Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet.
Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office.
Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management.
Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms.
Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed.
Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades.
Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.).
Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements.
Provide emergency after-hours support when required.
Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service.
Prepare and deliver ad hoc and routine IT reports for leadership and operational review.
What do you need to have?
3-5 years of IT support, systems administration, or related technical role
Experience with IT service management, infrastructure monitoring, and ticketing systems
Preferred: CompTIA A+, Network+, Security +
Microsoft or Cisco Certification
SQL Certification
Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems
Management/Knowledge of Huntress MDR Software, VMware
Power PDF and general management/oversight of 3rd party software
Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure
Excellent communication skills, both written and verbal
Perks of this position
Amazing workplace culture
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account benefits
Flexible Spending Account benefits
Company paid Life Insurance
Matching 401K savings instrument
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
Support Engineer
Network administrator job in Ann Arbor, MI
Sintela is a global leader in fiber optic sensing technology with over 20 years of industry expertise. The company specializes in delivering state-of-the-art ONYX Distributed Acoustic Sensing (DAS) units, known for their unparalleled sensitivity. Utilizing AI-based algorithms trained on over 1,000,000 hours of real-world data, Sintela provides advanced solutions for various industries. The organization is committed to innovation and excellence, driving cutting-edge developments in the field of fiber optic sensing.
Role Description
This is a full-time, on-site Support Engineer role based in Ann Arbor, MI. Responsibilities include providing technical support for existing systems, troubleshooting hardware and software issues, assisting customers in resolving technical queries, and ensuring smooth system operations. The role also involves integrating feedback from customers to improve service quality and system performance.
Qualifications
Experience in Troubleshooting and providing Technical Support for hardware and software systems
Strong Customer Support and Customer Service skills with a focus on client satisfaction
Proficiency in working with various Operating Systems
Ability to communicate effectively and provide solutions in a fast-paced environment
Bachelor's degree in Engineering, Computer Science, or a related technical field preferred
Previous experience in the fiber optic sensing or a related technology field is an advantage
Availability to work on-site in Ann Arbor, MI
IT Infrastructure & Support Specialist
Network administrator job in Harper Woods, MI
Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure.
**Role**
Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required.
**Key responsibilities**
- Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support.
- Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots).
- Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity.
- Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP.
- Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues.
- Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting.
- Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current.
- Maintain accurate ticket updates, asset records, and quick guides for recurring issues.
- Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work.
**Requirements**
- 2-4+ years in IT support/help desk/desktop support.
- Strong Windows workstation support; printer/plotter setup and troubleshooting experience.
- Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics.
- Office 365 support experience; user/account/application troubleshooting.
- Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice).
- Clear, patient communication; ability to work independently on-site.
- Able to lift/move typical IT gear (monitors/printers) 50LB
- **Certifications**
- Required: CompTIA A+ (or equivalent experience).
- Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD.
**Nice to have**
- Basic scripting (PowerShell) for repeatable tasks.
- Experience with CAD peripherals/environments; driver/package deployment familiarity.
- ITIL/CompTIA A+/Network+ helpful but not required.
**Success measures**
- Ticket SLA adherence and first-contact resolution.
- User satisfaction/CSAT at Harper.
- Uptime/readiness of printers/plotters and CAD workstations.
- Accuracy of on-site inventory and asset records.
- Quality/coverage of documentation and ticket notes.
**Work conditions**
- On-site at Harper; occasional short trips to nearby buildings.
- Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable).
Reports to: IT Manager
Senior System Administrator
Network administrator job in Brighton, MI
The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Systems Administrator in the
Computer Information Systems
department. The Sr Systems Administrator functions with a high degree of autonomy, and is responsible for professional-level system and software administration for AS/400, EDI, Info Future Three, and others as assigned for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs).
Essential Duties and Responsibilities
• Administer, maintain, and support AS/400 systems, including security, backups, performance, and user support.
• Manage and support Infor Future Three software, ensuring seamless integration with business processes.
• Lead setup and implementation of EDI, shipping, and invoicing software for new North American Manufacturing Companies (NAMCs) and customers.
• Act as a resource to internal teams and external customers for shipping, labeling, and EDI-related issues, ensuring timely resolution.
• Partner with Accounting to identify and resolve outstanding receivables.
• Configure and maintain security for AS/400 and Infor applications, including user provisioning, access reviews, and audit reporting.
• Develop and maintain reports in IBI and AS/400 to support business needs related to shipping, EDI, and invoicing.
• Coordinate end-to-end implementation and testing of new customer business processes.
• Monitor EDI data flow to ensure optimal system performance and reliability.
• Drive optimization by being actively engaged in continuous improvement efforts (kaizen) such as streamlining processes, optimizing systems and enhancing overall efficiency
• This role requires the completion of other duties as assigned
Required Education, Experience, and Skills
Certifications and Education
• Bachelor's degree in Computer Science or related field is required, or equivalent years of relevant experience is required
Experience
• Minimum of 3 years of experience in a systems analysis or application program development function is required
Physical Requirements
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Technology Competencies
• Proficiency using Microsoft Office Suites 2016 or newer is required
• Demonstrable experience working with AS400, IBI and Infor Software is required
Work Environment
• Hybrid Environment, mainly Office Environment but some Plant Environment required
Additional Competencies
• Ability to consistently meet deadlines is required
• Effective verbal, non-verbal, negotiation and written communication skills are required
• Ability to sustain a high degree of professionalism in interacting with internal and external customers is required
• Effective attention to detail, problem solving, analytical and organizational skills are required
Benefits (subject to eligibility):
• Hybrid Work Style (if eligible)
• Insurance (Health, Dental, Vision, Prescription Drug Program)
• Company Paid STD, LTD, Life, and AD&D
• Generous Employer Contribution to HSA
• Short and Long Term Disability
• 401K Company Match
• Paid Time Off/Holidays
• Free Employee Assistance Plan (EAP)
• Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
• Multiple Free Wellness Programs Offered
Senior System Administrator
Network administrator job in Canton, MI
*TIER 3 MSP SUPPORT IS A MUST HAVE- supporting on client and user ends*
Looking for 5+ years of experience in this space
Must be willing to go onsite 5 days a week to Canton, MI
Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives.
Design and implement advanced technology solutions, focusing on the Microsoft Platforms.
Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.
Troubleshooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity
Stay abreast of industry trends and emerging technologies, providing thought leadership and strategic insights to clients.
Help maintain comprehensive documentation, including project plans, technical specifications.
Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets.
Qualifications
Bachelor's degree in Computer Science, or a related field; industry certifications a plus.
Proven experience as a Technology Consultant or similar role, with a strong focus on Managed Solution Providers.
In-depth knowledge of current technology trends and best practices in the industry.
Excellent analytical and problem-solving skills, with the ability to think critically and strategically in unique situations.
Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail.
A collaborative mindset with the ability to work effectively in a team-oriented environment.
Desktop Specialist
Network administrator job in Sterling Heights, MI
Job Description:-
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
What will make a candidate stand out
Experience with ticketing systems (Service Now, Smart IT, IT connect etc.)
Experience working with executives
Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
Experience performing remote control of PCs and video conferencing knowledge
SCCM experience
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Warehouse Systems Engineer
Network administrator job in Warren, MI
What to Expect
We're a fast-growing ecommerce company specializing in auto parts. Some of these auto parts are sold as is and some are processed in our painting facilities. We use a myriad of different softwares to manage our warehouses right now. We are looking for someone with experience with different Inventory Management softwares, Warehouse Management softwares, and Enterprise Resource Planning softwares. The ideal candidate would be passionate about warehouses, inventory, and logistics as well as possess a strong aptitude for configuring systems to best allocate the company's resources.
What You'll Do
Work directly with the COO to improve the operational softwares
Identify processes that need improvement and see the improvement being implemented from start to finish
Have a curious mind that is always looking for a way to improve the systems
Collaborate cross-functionally with customer service, and product teams to resolve systemic issues affecting the customer experience.
Track and report on key metrics relevant to operations
Other duties assigned by the COO
What You'll Bring
A degree in Mechanical Engineering or a related field
3-5 years of experience configuring operational softwares
Strong analytical and problem-solving skills with a data-driven mindset.
Compensation and Benefits
Competitive salary
HMO Plans
Dental and Vision Plans
401(k) with employer match
Sick and Vacation Time, and Paid Holidays
Employee discounts and perks
Information Technology End User & Network Support Engineer
Network administrator job in Troy, MI
Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services.
Crain's Detroit Business
named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List.
STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded.
POSITION OVERVIEW:
This position is 100% ONSITE in Troy, Michigan.
Key Responsibilities
IT End-User & System Support
Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution.
Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance.
Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc.
Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles.
Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts.
Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online.
Key Technical Proficiencies
Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting).
Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring.
Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection).
Required Qualifications
4+ years of progressive experience in an IT Support or Systems Administration role.
Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software).
Proven expertise in managing and supporting corporate printers and general office IT infrastructure.
Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite.
Solid understanding of Active Directory and Group Policy Management.
Familiarity with PowerShell or other scripting languages for IT automation.
Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff.
Resume Submittal Instructions:
Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************.
In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant)
Corporate Information: To learn more, visit *************
AI Systems Engineer
Network administrator job in Superior, MI
We are looking for an experienced AI Infrastructure & MLOps Engineer to design, deploy, and maintain our on-premises AI platform built for hosting and scaling large language models (LLMs).
In this role, you will work closely with cross-functional teams to build secure, production-ready AI systems, integrate enterprise data, and help deliver advanced automation capabilities across the organization.
Key Responsibilities
Deploy and secure on-premises AI infrastructure for hosting and serving LLMs
Install, configure, and maintain GPU-enabled servers and AI model-serving frameworks
Develop and maintain scalable internal APIs that provide access to AI capabilities
Build and support AI/ML data pipelines and automation scripts using Python
Collaborate on designing and implementing a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows
Ensure system reliability, performance, monitoring, and continuous improvements
Requirements
Bachelor's degree in Computer Science, Electrical/Computer Engineering, or related field
4+ years of Systems Engineering, DevOps, or MLOps experience
Strong expertise in Linux server administration
Hands-on experience with GPU-accelerated compute environments
Proficiency in Python for automation, orchestration, and ML workflows
Experience deploying LLMs or generative AI models in production
Working knowledge of vector databases, embeddings, and RAG architectures
Discovery IT System Administrator (Top Secret Clearance Required)
Network administrator job in Detroit, MI
Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
The Contractor shall provide the following services to include but not limited to:
* Contractor shall ensure the day-day availability of electronic discovery applications and related tools;
* Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools;
* Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes;
* Contractor shall maintain security, backup, and redundancy strategies;
* Contractor shall assist technical architecture design discussions;
* Contractor shall liaise with vendors on behalf of OGC to address product issues;
* Contractor shall develop and provide training for the end-users;
* Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications;
* Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems;
* Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements;
* Contractor shall support the discovery application integration/migration activities;
* Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues;
* Contractor shall have legal technology experience and knowledge of the EDRM;
* Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment;
* Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration;
* Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022;
* Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways;
* Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: [email protected]
#CJ
$124,895.40 - $169,500.90 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Administrator
Network administrator job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Network Administrator
Network administrator job in Wixom, MI
The IT Network Administrator is responsible for designing, implementing, and maintaining secure, scalable, and highly available network solutions within Microsoft Azure. This role ensures optimal performance, reliability, and compliance of cloud-based infrastructure while supporting business objectives and security standards.
Key Responsibilities:
On Prem and Cloud Network Design & Management Configure and manage Azure Virtual Networks (VNets), subnets, and network security groups.
Implement and maintain VPNs, ExpressRoute, and hybrid connectivity solutions.
Optimize network performance and troubleshoot connectivity issues.
Security & Compliance Apply Azure Firewall, DDoS protection, and network security best practices.
Ensure compliance with organizational and regulatory standards.
Monitor and respond to security alerts and vulnerabilities.
Monitoring & Optimization Utilize Azure Monitor, Network Watcher, and related tools for performance tracking.
Conduct capacity planning and cost optimization for network resources.
Collaboration & Support Work closely with cloud architects, system administrators, and security teams.
Provide Tier 3 support for network-related incidents and escalations.
Auto-ApplyIT Administrator & Software Trainer
Network administrator job in Madison Heights, MI
We are seeking a knowledgeable and versatile IT Administrator & Software Trainer to join our growing IT team. This dual-role position is ideal for someone who can manage, maintain, and administer IT systems
and
effectively train employees on new and existing software solutions. The ideal candidate will be responsible for supporting and managing SharePoint, Office 365, and spreadsheet systems, as well as overseeing IT-related software assets. They will also deliver clear and effective training to staff on any software rolled out by the IT department. Exceptional communication, strong technical skills, and the ability to support users of varying technical backgrounds are essential
Join a legacy! Rose Pest Solutions is a 4th-generation, family-owned business and the oldest pest management company in the nation, established in 1860. We focus on innovation and excellence, guided by expert entomologists to provide the best pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia.
Be part of a stable yet growing business with over 150 years of success. If you're looking to love your work, make a difference, and join a passionate team dedicated to quality service, Rose is the place for you!
Responsibilities
What you get:
$54k-$64k per year, depending on experience
Medical, Dental, Vision, Rx Insurance
401(K) Savings Plan + Company Match
Flexible Spending Account (Section 125)
Paid Holidays, Vacation, and Sick Days
Disability, Family & Military Leave
Life Insurance
Competitive Wages, & Profit Sharing
Continuous training and career development
What you will do:
IT Systems Administration
SharePoint Administration: Manage site permissions, structure, content organization, and workflows. Ensure SharePoint sites are optimized, secure, and designed to support business operations.
Office 365 Administration: Support and configure Office 365 applications, including Exchange Online, Teams, OneDrive, SharePoint Online, and licensing management.
Spreadsheet Systems Management: Maintain and support spreadsheet-based systems, workflows, and reporting tools across the organization.
Software Asset Management: Track, maintain, and update IT-managed software, ensuring compliance, proper licensing, and accurate inventory records.
User Account Management: Create, modify, and maintain user accounts, permissions, and security groups in Office 365, Active Directory, and other relevant platforms.
Documentation: Develop and maintain system documentation, knowledgebase articles, process guides, and training materials.
Software Training & Support
Training Delivery: Design and deliver in-person and virtual training sessions for new and existing software rolled out by IT (including 40Grid, SharePoint, Office 365 tools, ticketing systems, and business applications).
Training Materials: Create user-friendly training documents, video tutorials, and step-by-step guides for employees at all technical levels.
End-User Support: Assist employees with software-related questions, workflow optimization, and general IT software usage.
Change Management Support: Partner with IT leadership to ensure smooth adoption of new software, communicating updates clearly and effectively.
General IT Responsibilities
IT Support Collaboration: Work closely with service desk and infrastructure teams to escalate issues, identify system improvements, and support cross-department technology initiatives.
Troubleshooting: Assist with diagnosing and resolving software-related issues, including Office 365 access, SharePoint functionality, and related integrations.
Process Improvement: Identify opportunities to streamline workflows, improve system usability, and enhance user efficiency.
Qualifications
Required Skills & Qualifications:
Technical Expertise:
Strong knowledge of SharePoint Online, including site structure, content management, permission models, and workflow basics.
Proficiency with Office 365 administration (Teams, OneDrive, Outlook, Exchange Online).
Advanced Excel or spreadsheet proficiency (functions, pivots, automation familiarity preferred).
General understanding of IT systems, identity management, and software deployment.
Training & Communication:
Ability to teach concepts clearly to both technical and non-technical audiences.
Experience creating training materials (documentation, guides, videos, presentations).
Strong public speaking and communication skills.
Professional Skills:
Strong organization and attention to detail.
Ability to manage multiple projects and training initiatives simultaneously.
Customer-service mindset with patience and a desire to help others succeed.
Ability to work collaboratively with IT team members and cross-functional departments.
Education & Experience:
Education: Degree in Information Technology, Computer Science, Education/Instructional Design, or related field preferred; equivalent work experience considered.
Certifications: Microsoft 365 Fundamentals, SharePoint certifications, CompTIA A+, or ITIL Foundation considered a plus.
Experience:
Minimum of 2-3 years in an IT administration, systems support, or software training role.
Experience training users on business applications or productivity software highly preferred.
Additional Requirements:
Ability to lift and move IT equipment (up to 50 lbs).
Strong understanding of IT security and data privacy best practices.
Willingness to travel locally to different office locations for training or support (as needed).
Bio-Serv companies are proud to be an Equal Opportunity Employer
rosepestsolutions+*******************
#ZR
Auto-ApplyIT Administrator & Software Trainer
Network administrator job in Madison Heights, MI
We are seeking a knowledgeable and versatile IT Administrator & Software Trainer to join our growing IT team. This dual-role position is ideal for someone who can manage, maintain, and administer IT systems
and
effectively train employees on new and existing software solutions. The ideal candidate will be responsible for supporting and managing SharePoint, Office 365, and spreadsheet systems, as well as overseeing IT-related software assets. They will also deliver clear and effective training to staff on any software rolled out by the IT department. Exceptional communication, strong technical skills, and the ability to support users of varying technical backgrounds are essential
Join a legacy! Rose Pest Solutions is a 4th-generation, family-owned business and the oldest pest management company in the nation, established in 1860. We focus on innovation and excellence, guided by expert entomologists to provide the best pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia.
Be part of a stable yet growing business with over 150 years of success. If you're looking to love your work, make a difference, and join a passionate team dedicated to quality service, Rose is the place for you!
Responsibilities
What you get:
$54k-$64k per year, depending on experience
Medical, Dental, Vision, Rx Insurance
401(K) Savings Plan + Company Match
Flexible Spending Account (Section 125)
Paid Holidays, Vacation, and Sick Days
Disability, Family & Military Leave
Life Insurance
Competitive Wages, & Profit Sharing
Continuous training and career development
What you will do:
IT Systems Administration
SharePoint Administration: Manage site permissions, structure, content organization, and workflows. Ensure SharePoint sites are optimized, secure, and designed to support business operations.
Office 365 Administration: Support and configure Office 365 applications, including Exchange Online, Teams, OneDrive, SharePoint Online, and licensing management.
Spreadsheet Systems Management: Maintain and support spreadsheet-based systems, workflows, and reporting tools across the organization.
Software Asset Management: Track, maintain, and update IT-managed software, ensuring compliance, proper licensing, and accurate inventory records.
User Account Management: Create, modify, and maintain user accounts, permissions, and security groups in Office 365, Active Directory, and other relevant platforms.
Documentation: Develop and maintain system documentation, knowledgebase articles, process guides, and training materials.
Software Training & Support
Training Delivery: Design and deliver in-person and virtual training sessions for new and existing software rolled out by IT (including 40Grid, SharePoint, Office 365 tools, ticketing systems, and business applications).
Training Materials: Create user-friendly training documents, video tutorials, and step-by-step guides for employees at all technical levels.
End-User Support: Assist employees with software-related questions, workflow optimization, and general IT software usage.
Change Management Support: Partner with IT leadership to ensure smooth adoption of new software, communicating updates clearly and effectively.
General IT Responsibilities
IT Support Collaboration: Work closely with service desk and infrastructure teams to escalate issues, identify system improvements, and support cross-department technology initiatives.
Troubleshooting: Assist with diagnosing and resolving software-related issues, including Office 365 access, SharePoint functionality, and related integrations.
Process Improvement: Identify opportunities to streamline workflows, improve system usability, and enhance user efficiency.
Qualifications
Required Skills & Qualifications:
Technical Expertise:
Strong knowledge of SharePoint Online, including site structure, content management, permission models, and workflow basics.
Proficiency with Office 365 administration (Teams, OneDrive, Outlook, Exchange Online).
Advanced Excel or spreadsheet proficiency (functions, pivots, automation familiarity preferred).
General understanding of IT systems, identity management, and software deployment.
Training & Communication:
Ability to teach concepts clearly to both technical and non-technical audiences.
Experience creating training materials (documentation, guides, videos, presentations).
Strong public speaking and communication skills.
Professional Skills:
Strong organization and attention to detail.
Ability to manage multiple projects and training initiatives simultaneously.
Customer-service mindset with patience and a desire to help others succeed.
Ability to work collaboratively with IT team members and cross-functional departments.
Education & Experience:
Education: Degree in Information Technology, Computer Science, Education/Instructional Design, or related field preferred; equivalent work experience considered.
Certifications: Microsoft 365 Fundamentals, SharePoint certifications, CompTIA A+, or ITIL Foundation considered a plus.
Experience:
Minimum of 2-3 years in an IT administration, systems support, or software training role.
Experience training users on business applications or productivity software highly preferred.
Additional Requirements:
Ability to lift and move IT equipment (up to 50 lbs).
Strong understanding of IT security and data privacy best practices.
Willingness to travel locally to different office locations for training or support (as needed).
Bio-Serv companies are proud to be an Equal Opportunity Employer
rosepestsolutions+*******************
#ZR
Auto-ApplyNetwork Engineering College Co-Op
Network administrator job in Detroit, MI
At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow.
Job Posting Title
Network Engineering College Co-Op
Summary
If you're a tech-minded student who loves solving problems, tinkering with networks, and learning how the real world works behind the scenes, this role is for you. We're looking for a Network Engineer Co-op to join our team and get hands-on experience with the tools, hardware, and projects that keep our company connected.
You'll collaborate closely with experienced network engineers, contribute to real-world projects, and gain hand-on experience that goes far beyond traditional coursework.
Job Description
* Help set up, configure, and support enterprise networking gear-switches, routers, firewalls, Wi-Fi…the fun stuff.
* Troubleshoot network and wireless issues with guidance from senior engineers.
* Keep an eye on our network monitoring tools and help respond to alerts.
* Update documentation, diagrams, and how-to guides so the team stays organized.
* Pitch in on hardware installs, cable cleanups, and upgrade projects.
* Test, validate, and benchmark network performance.
* Work with other IT teams on projects that impact the whole organization.
* Bring fresh ideas-automation, efficiency, improvements-we welcome it.
* All other duties as assigned.
Required Skills and Education
* Currently enrolled fulltime in a degree program related to IT, Networking, Engineering, or Cybersecurity.
* Graduation date of December 2026 or later.
* Minimum 3.0 GPA
* Available to work 25 hours per week year-round.
* Basic understanding of networking (IP addressing, VLANs, routing, switching, etc.).
* Curious, detail-oriented, and not afraid to dig into a problem.
* Solid communication skills-you can explain what you're doing and why.
* Comfortable working both independently and with a team.
* Must be able to work in the US without Visa Sponsorship.
About AAM:
As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are Bringing the Future Faster for a safer and more sustainable tomorrow. To learn more, visit AAM.com.
Why Join #TeamAAM:
As a member of #TeamAAM, you'll get to make a difference on day one. From your first day with us, you'll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail *************************. AAM is an equal opportunity/affirmative action employer.
Auto-ApplyNetwork Operations Center (NOC) Engineer
Network administrator job in Detroit, MI
Title: Network Operations Center Engineer This position reports directly to the Network Operations Center Supervisor and serves as an integral member of the Everstream Network Operations Center Team. NOC Tier 1 Technicians work closely with VIP customers and telecom carriers to troubleshoot circuit and technical issues for these customers.
Primary responsibilities:
* Analyze issues, troubleshoot, and manage resolution of customer T1, cable, and fiber circuit issues
* Manage carrier repair of customer circuit issues from origin to successful closure
* Follows a basic understanding of the day to day process and procedures
* Responds to customer requests in a timely manner by both email and phone
* Monitors network, responds to alarms and proactively reaches out to customers to determine impact
* Monitors environment and works with other departments to resolve Facility related issues
* Interacts with other departments for troubleshooting internal/external network events
* Assists other departments with customer test and turn ups, service troubleshooting,
* Assists other carriers with head to head testing
* Utilizes downtime for Projects involving network maintenance, documentation updates, ticket cleanup
* Must be flexible to work nights and weekends, holidays (We are a 24x7x365 call center environment)
* Must be available for On Call
Qualifications:
* Working technical knowledge of networks, LANs, WANs, routers, switches, firewalls, circuits, VPN's, workstations, laptops, servers, and cabling systems
* Strong customer service skills
* Strong oral and written skills.
* Creative problem solving and issue resolution skills
* Detail oriented individual with a strong inclination to fully document all actions and conversations
* Working knowledge of Microsoft Word, Excel, and SalesForce CRM
Required Education and Experience:
* Technical degree or certificate such as A+ and/or Network+ from an accredited institution
* 1+ year of experience troubleshooting circuits, LAN, WAN, routers, switches, and network cabling
Preferred Education and Experience:
* 1+ year of customer service experience in a technical support role
* Meraki, Aerohive/Extreme, Ubiquity, Cisco ASA, Firepower
* Juniper / Mist
* Subnetting
Benefits:
Everstream offers competitive compensation as well as a generous employee benefits package, including medical, dental, vision, disability and life insurance policies. Employees are also provided with ample paid time off for both personal and sick time. After 90 days of employment, full time employees are eligible to participate in our 401(k) retirement plan with generous employer match contribution.
Everstream is proud to be an Equal Opportunity and Affirmative Action Employer. Everstream does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, creed, disability, age, pregnancy (including childbirth, lactation and related medical conditions), military and veteran status, citizenship status, marital status, gender expression, genetic information (including characteristics and testing), or any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Everstream believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We participate in a pre-employment background check and drug screening process for all positions. We also participate in E-Verify, a web-based system where Everstream inputs Form I-9 information; this information is verified against records available with the U.S. Department of Homeland Security and Social Security Administration to confirm employment eligibility. Those who seek accommodation due to disability can email us at *****************.
Network Engineering College Co-Op
Network administrator job in Detroit, MI
At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow.
Job Posting Title
Network Engineering College Co-Op
Summary
If you're a tech-minded student who loves solving problems, tinkering with networks, and learning how the real world works behind the scenes, this role is for you. We're looking for a Network Engineer Co-op to join our team and get hands-on experience with the tools, hardware, and projects that keep our company connected.
You'll collaborate closely with experienced network engineers, contribute to real-world projects, and gain hand-on experience that goes far beyond traditional coursework.
Job Description
Help set up, configure, and support enterprise networking gear-switches, routers, firewalls, Wi-Fi…the fun stuff.
Troubleshoot network and wireless issues with guidance from senior engineers.
Keep an eye on our network monitoring tools and help respond to alerts.
Update documentation, diagrams, and how-to guides so the team stays organized.
Pitch in on hardware installs, cable cleanups, and upgrade projects.
Test, validate, and benchmark network performance.
Work with other IT teams on projects that impact the whole organization.
Bring fresh ideas-automation, efficiency, improvements-we welcome it.
All other duties as assigned.
Required Skills and Education
Currently enrolled fulltime in a degree program related to IT, Networking, Engineering, or Cybersecurity.
Graduation date of December 2026 or later.
Minimum 3.0 GPA
Available to work 25 hours per week year-round.
Basic understanding of networking (IP addressing, VLANs, routing, switching, etc.).
Curious, detail-oriented, and not afraid to dig into a problem.
Solid communication skills-you can explain what you're doing and why.
Comfortable working both independently and with a team.
Must be able to work in the US without Visa Sponsorship.
About AAM:
As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are
Bringing the Future Faster
for a safer and more sustainable tomorrow. To learn more, visit AAM.com.
Why Join #TeamAAM:
As a member of #TeamAAM, you'll get to make a difference on day one. From your first day with us, you'll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world.
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail *************************. AAM is an equal opportunity/affirmative action employer.
Auto-Apply