Network administrator jobs in Wilkes-Barre, PA

General IT Experience · Proven at least 15 years' experience supporting: o Windows Desktop OS o Windows Server o Active Directory o Scripting o MS Office Software Packaging and Deployment · Create software installation packages for SCCM (10 years' experience), with emphasis on Bentley products (10 years' experience), using approved tools and processes. o Download and prepare vendor software for packaging. o Perform test installations of out-of-box (OOB) software. o Determine the appropriate installation method (e.g., batch or PowerShell scripting). o Develop installation scripts using established standards and best practices. o Test and validate completed packages. o Deliver finalized packages to the SCCM team for Software Center testing. Testing Coordination and Support · Coordinate with technical leads, business users, and project managers during the testing of software packages. · Work closely with testers to refine and improve the end-user experience. · Address and resolve questions or issues that arise during the testing process. Technical Troubleshooting and Support · Resolve or assist in resolving cross-application technical issues. · Provide support for end-user installation or deployment issues. · Manage and update Active Directory groups relevant to CADD Support. · Research and recommend hardware for purchase when required. Communication and Teamwork · Provide clear, accurate, and timely status updates. · Demonstrate strong written and verbal communication skills. · Work effectively in a team environment to meet shared objectives. · Share application-specific knowledge across teams. Quality, Documentation, and Process Adherence · Complete assigned tasks within established time estimates. · Follow organizational quality standards and procedures. · Develop, refine, and document expert practices and standards. · Ensure documentation is accurate, complete, and up to date. · Identify, track, and resolve issues, risks, and action items. · Stay informed about industry trends and emerging tools and apply them appropriately. · Proactively anticipate and resolve issues impacting the team. CADD Application and Plotting Support · Develop and support plotting solutions across various CADD applications. · Update and distribute workspace resources for OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise and district servers (all 5 years' experience). · Package PennDOT WorkSpace for posting to public facing CADD Resources web site. · Guide business partners on implementing PennDOT workspace resources within their environments. ProjectWise Administration · Maintain and administer ProjectWise on-premises server infrastructure: o Support four ProjectWise environments, each consisting of three Windows servers. o Maintain SQL databases associated with ProjectWise datasources o Manage project creation and access control. o Develop and implement new ProjectWise features (e.g., workflows, states). o Test and deploy ProjectWise product upgrades. · Collaborate with Digital Delivery: o Establish methods for onboarding Business Partners to use ProjectWise o Administer Business Partner access and permissions · Collaborate with Security, Server, and SQL teams to make ProjectWise available to external Business Partners. Windows Desktop OS Required 15 Years Windows Server Required 15 Years Active Directory Required 15 Years Scripting Required 15 Years MS Office Required 15 Years SCCM Required 10 Years Bentley Required 10 Years OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise Required 5 Years

🔐 Sr. Systems Administrator - Secret Clearance Required | Lockheed Martin Lockheed Martin (Rotary & Mission Systems) is hiring a Senior Systems Administrator to support the JASSM Enterprise Software (JES) program - a mission-critical, classified system supporting national defense. This is a hands-on, onsite role working with secure Linux and Windows environments in King of Prussia, PA. What you'll work on: 🖥️ Linux (RHEL) & Windows system administration 🛡️ System hardening, patching & STIGs ⚙️ Automation (Bash, Python, Ansible) 🧠 Virtualization (VMware, KVM, Hyper-V) 🔐 Secure, DoD-classified systems Requirements: ✔️ Active Secret Clearance ✔️ Onsite availability (no remote) 📍 Location: King of Prussia, PA 🕒 Schedule: 4x10 (3 days off weekly) 💼 Full-time, benefits, and long-term stability Interested or know someone who might be? Feel free to reach out or apply directly.

Iris Technology Group is seeking a client-facing VoIP Support Engineer (3CX) to join our high-performance managed services team. You'll be the go-to expert for day-to-day 3CX administration, troubleshooting, and deployments-owning call quality, user/extension changes, SIP trunk health, and VoIP change requests-while coordinating with our Service Desk for adjacent desktop/network items. The role is based in Lancaster, PA with occasional travel to nearby client sites. 🛠️ Core Responsibilities 3CX Phone System Support (Primary) Administer and support 3CX across multiple clients: users, extensions, queues, IVRs, ring groups, auto attendants, time rules, and voicemail policies. Provision and manage IP phones/softphones (Yealink, Fanvil, Poly/Grandstream), including templates, firmware, and remote provisioning. Own call quality: analyze jitter/packet loss/MOS, trace SIP signaling, review CDRs, and resolve one-way audio/codec or NAT issues. Manage SIP trunks/SBCs, DID routing, outbound rules, caller ID, and emergency calling policies; coordinate changes with carriers. Plan and execute 3CX upgrades/migrations (on-prem ↔ cloud, Windows ↔ Linux, FQDN/SSL, backups/restore). Create call flows that map to business needs (reception/AA, overflow, after-hours, holidays); document acceptance criteria and test plans. Train end users and client admins on 3CX features (web client, mobile apps, presence, call recordings, wallboards). Ticket Management & Client Support Serve as primary technical liaison on assigned VoIP accounts; triage and resolve VoIP tickets within SLA. Escalate complex networking or carrier issues to internal engineering and drive them to closure. Maintain clear, proactive communication with customers; set expectations and provide root-cause notes. Document all work in the PSA (e.g., Halo) and update associated assets/configuration items. Network/Voice Readiness (VoIP-adjacent) Validate LAN/WAN readiness for voice (VLANs, QoS/DSCP, PoE budgets, DHCP options, firewall/NAT rules, port allowances). Collaborate with networking engineers on SBC/ALG settings, site-to-site VPN voice paths, and survivability plans. Client Success & Standards Identify recurring VoIP issues and propose standardizations or playbooks (phone templates, QoS baselines, alert thresholds). Support onboarding of new VoIP clients into our tool stack (RMM monitoring, documentation, backup/retention for configs). Contribute to IT Glue/Hudu documentation and internal KB articles for faster first-touch resolution. 🎯 Required Skills & Experience 2-4 years in MSP, telecom, or client-facing IT support with hands-on 3CX administration. Strong VoIP fundamentals: SIP/RTP/SDP, codecs (G.711/G.729/Opus), NAT, STUN/TURN/ICE, SBC concepts. Networking basics for voice: DHCP options, VLANs, QoS (DSCP/802.1p), firewall rules/port-forwarding, DNS. Proficiency with PSA/ticketing (Halo, ConnectWise, or Autotask) and solid client communication skills. Calm under pressure, highly organized, able to juggle multiple client environments. On-Call rotation required for priority incidents/after-hours changes. ⭐ Preferred Qualifications 3CX Basic or Advanced Certification. VoIP QoS/call-quality troubleshooting with tools like Wireshark and 3CX Call Log/Activity Logs. Experience with Datto RMM or similar, and MSP standards (AV/EDR, patching, backups). Scripting/automation for routine tasks (PowerShell, bash), phone template tweaks, or API usage. Familiarity with common carriers/SIP providers and DID/E911 configuration. 🎁 What We Offer Competitive compensation with performance-based bonuses. Career paths into Senior VoIP Engineer, Project Delivery, or vCIO. Paid technical training and 3CX certifications. Flexible hybrid schedule (Lancaster-based) and a close-knit, client-first culture. 📌 About Iris Technology Group Iris Technology Group, LLC is a family-owned Managed Services Provider supporting small and mid-sized businesses across Pennsylvania and Ohio. We specialize in managed IT, cybersecurity, cloud, and VoIP (3CX)-delivering integrity, expertise, and true peace of mind.

PLEASE READ THIS BEFORE JUST QUICK APPLYING TO THIS POSITION.. YOU MUST ALREADY BE LOCATED IN THE Philadelphia PA or Mt Laurel NJ AREA TO BE CONSIDERED FOR THIS POSITION. IF YOU ARE NOT YOU WILL RECEIVE A REJECTION NOTIFICATION..... This is an onsite role in Mt Laurel NJ Area, 5 Days a week. 3rd Shift working Friday, Sat/Sun/ Mon/Tues 11PM to 8AM. You Are Required To Work A Major Holiday Should It Fall On of The Days Listed Above. Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment. Key Responsibilities Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance. Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization. Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure. System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance. Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary. Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments. Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and Expertise Required Skills Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system. Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies. Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience. Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds. Familiarity with automation tools and scripting Excellent problem-solving skills with the ability to adapt to dynamic priorities. Preferred Skills Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki) Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations. Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments. Knowledge of infrastructure capacity planning and performance tuning. Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications. Familiarity with security best practices, SIEM platforms, and endpoint protection. Experience with advanced video streaming technologies and CDNs. Familiarity with infrastructure performance tuning and capacity planning. Qualifications Provide game day support on major holidays when games are played. Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience. Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred). Experience: Demonstrated expertise in a complex, multisite environment. Base Salary Range: $120,000.00 - $165,000.00 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Hi, 🚀 New Opportunity - Desktop Support Engineer 🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Ambler, PA. Job Title: Desktop Support Engineer Location : Ambler, PA Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 5 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Ambler.

Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle

We are seeking a motivated and detail-oriented Junior Systems Administrator to provide technical support and assist in the administration and maintenance of IT systems. The ideal candidate will have a strong foundation in troubleshooting, system monitoring, and customer service. Responsibilities: Provide technical support to end users for hardware, software, and network-related issues. Identify, research, and resolve a wide range of technical problems. Respond to support requests via phone, email, and in-person interactions in a timely and professional manner. Perform proactive monitoring of computer systems using appropriate tools and utilities. Document, track, and monitor incidents and requests to ensure prompt resolution. Work directly with users to resolve more complex technical issues requiring additional time and expertise. Participate in projects aimed at improving IT services and customer satisfaction. Assist in planning and tracking team goals and objectives. Act as a subject matter expert on assigned systems and follow established guidelines to troubleshoot and resolve issues. Requirements: Associate degree (2-year) in Information Technology or a related discipline. 2-5 years of experience in technical support or a computer-related field. Advanced troubleshooting and problem-solving skills. Strong analytical abilities to evaluate issues, recommend solutions, and implement effective resolutions. Excellent communication and organizational skills. Ability to work independently with minimal supervision while maintaining a high level of effectiveness and consistency. Demonstrated ability to work well in both team-based and individual settings. Comfortable interacting with a user base with varying technical expertise. Intermediate knowledge of infrastructure support components, including: Desktop systems, tools, and utilities Server operating systems and administration tools IT networking and voice systems

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

We are seeking a seasoned Multi-Platform System Administrator with 10+ years of IT experience, including at least 5 years in a manufacturing environment. This individual will be responsible for supporting a diverse IT infrastructure, including Windows and Linux servers, desktops and laptops (Windows/mac OS), virtualization platforms, and operational technology (OT) systems. The ideal candidate will bring strong technical expertise across platforms, a solid understanding of cybersecurity best practices, outstanding troubleshooting skills, and a user-first approach to supporting both IT and OT operations. Qualifications: Expert-level experience with Windows Server (2016 and newer), Linux (CLI), and VMware vSphere. Proficient with desktop environments (Windows/mac OS), Active Directory, GPO, and backup technologies. Experience in hardware installation and maintenance (servers and workstations). Strong understanding of networking principles, including TCP/IP, DNS, DHCP, and VLANs. Exposure to Manufacturing Execution Systems (MES) and shop floor technologies. Familiarity with SQL Server, IIS/Apache, and collaboration platforms (e.g., Microsoft Teams). Experience with Cisco networking, firewalls, VPNs, and Azure fundamentals. Industry certifications are a plus: MCSE, Server+, Network+, Security+.

Locals Only! In-Person Interview Required! Network (NGAN) Operations Engineer (vCMTS/DAA/RPHY) Philadelphia, PA (100% Onsite) 12 + Months Role: Support nationwide vCMTS and RPHY deployments. Install, maintain, and upgrade vCMTS platforms. Troubleshoot network and server issues; automate tasks via scripting. Participate in 24/7 on-call rotation, including weekends/holidays. Collaborate with teams to integrate new products and improve reliability. Requirements: 3+ years in 24x7 production operations. Unix/Linux, scripting (Python/Bash), network troubleshooting (Juniper/Arista/Cisco). Server hardware/software experience; Kubernetes, Jenkins, Ansible, Git a plus. Desired Skills and Experience Network (NGAN) Operations Engineer (vCMTS/DAA/RPHY) Philadelphia, PA (100% Onsite) 12 + Months Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 50 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware, and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients. The IT Systems Engineer Level III must have managed service provider experience or experience in an organization supporting 50 or more discrete environments. They will be expected to deliver exceptional customer experience by providing varied and dynamic technical support, designing & implementing solutions from our portfolio to meet clients' business needs, training end users and our internal staff, and documenting projects, service work, onboarding, and IT Roadmaps. The candidate must be willing and able to mentor and develop internal staff, adapt to clients' needs professionally, be self-driven, and actively seek continuous improvement for themselves and the company. This role will report full-time to Stratix Systems' Wyomissing office. Expectations for the IT Systems Engineer Level 3 include, but are not limited to: Support the team in resolving technical incidents and completing implementations, both on-site and remotely. Successfully resolve mid- and high-level escalations from the support and professional services teams. Resolve and complete end-user and end-customer escalation tickets and projects to client satisfaction, within SLA resolution time frames and following best practices. Plan and execute infrastructure changes including but not limited to Group Policy, Microsoft 365, VMware, Hyper-V, AWS, Azure, VLANs, network routing, etc., carefully considering implications and unintended consequences of the changes. Plan, create, modify, and document access rules, security policies, remote access, NAT, etc., to aid technicians and engineers in more efficient resolutions. Plan, implement, support, and troubleshoot the following: Firewalls, Networking & VLANs Server & Storage Hardware Virtualization - VMWare, and Hyper-V Shared Storage Environments SAN hardware, LUN configuration, and host connectivity Fibre Channel networking NAS Backup, Business Continuity, and Disaster Recovery (BCDR) Cloud Technologies Azure IaaS, Entra ID, SharePoint Online, VMWare V-Cloud Director. Microsoft 365 implementation, migration, and design Infrastructure evaluation and design Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work. Follow the IT Best practice policies and procedures for effective and efficient execution. Make recommendations for process improvement to management when identified Complete additional duties as directed and assigned by management. Requirements to Perform Role: Ability to understand technical details in an incident, request, or project to appropriately complete the item. Prior customer service experience, including, but not limited to speaking with clients in a professional manner daily. Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, escalations, and projects. Collaboration with management to teach, train, develop, and mentor team members Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day. Capable of advanced multitasking to quickly resolve client IT emergencies. Capable of identifying gaps in service delivery and proposing effective solutions. Capable of working and engaging in a collaborative team environment. Capable of discerning clients' business needs during assessment and proposing solutions to address them. Desired Qualifications: 7 years' experience in an MSP or TSP generalist engineer role. College Degree or Trade School Program completion specific to IT integration Experience using PSA, RMM, and Remote Access tools Experience implementing and troubleshooting cloud PBX and other VoIP systems Prior experience as an MSP Technical/Project Lead or Team Lead Prior experience coordinating or managing technical projects Industry technical certifications, including: Microsoft Infrastructure, Modern Work, and/or Security certification paths ITIL Foundation Aruba ACSA/ACSP or equivalent SonicWall SNSA/SNSP or equivalent Lenovo Datacenter Sales Engineer or equivalent Ability to achieve and maintain vendor/industry certifications similar to above Stratix is an equal-opportunity employer. For more information, please visit our website at ***********************

West View Water Authority, located in West View, Pennsylvania, provides high-quality water services to 32 municipalities and over 200,000 residents across Allegheny, Beaver, and Butler Counties. The Authority is committed to ensuring reliable and safe water supply to primarily residential communities. West View Water Authority Position Description Job Title: Systems & Network Administrator Department: IT Department Supervisor: Information Systems Manager Job Summary Maintains, operates, administers, and supports enterprise systems, network infrastructure, and virtualized environments. Responsible for the planning, implementation, configuration, and ongoing maintenance of the Authority's network devices, servers, storage systems, and security infrastructure. Manages virtual machine environments/hypervisors, ensures system availability and security, and implements comprehensive backup and disaster recovery solutions. Specific Duties 1. Design, implement, and maintain virtualized servers, including virtual machine provisioning, resource allocation, and performance optimization. 2. Configure, maintain, and troubleshoot network devices including switches, routers, and firewalls across multiple locations. 3. Respond to technical support requests from employees through phone calls, emails, and walk-up assistance, providing friendly and patient service. 4. Install, configure, and maintain server hardware and operating systems including Microsoft Server and Linux platforms. 5. Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and related cloud-based applications. 6. Manage Active Directory services including user accounts, group policies, organizational units, security groups, and domain controllers. 7. Design and maintain Group Policy Objects to enforce security standards, desktop configurations, and software deployment across the Authority. 8. Administer Mobile Device Management solutions for endpoint security and configuration management. 9. Monitor and manage Endpoint Detection and Response and Security Information and Event Management systems to maintain security posture and facilitate incident response. 10. Design, implement, and maintain backup and disaster recovery solutions to ensure business continuity and data protection. 11. Manage storage infrastructure including SAN, NAS, and cloud storage solutions to meet organizational capacity and performance requirements. 12. Develop and maintain scripts for automation of routine administrative tasks and system management functions. 13. Monitor system performance, network traffic, and security events to identify and resolve issues proactively. 14. Performs other related duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of the job. Incumbents may be required to perform job-related tasks other than those specifically presented in this description. Qualifications and Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree or equivalent from a two-year college or technical school; with three to five years of related experience and/or training; or equivalent combination of education and experience. Experience in the use and support of current Windows operating systems. Experience in the Administration and operation of Microsoft Services & Environments (Active Directory, Group Policy, Microsoft 365 Administration, Security, etc), as well as VMWare (vShpere, vCenter, ESXI) are required. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills Ability to work with mathematical concepts such as probability, statistical inference, and algebra. Ability to apply concepts such as fractions, percentages, and proportions to practical situations. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, schematic, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet. This is an in-office position.

Managerial Requirements:Provide technical expertise and direction for project work Maintain appropriate patching levels for all operating systems and third-party applications Operate as level 3 support for tickets received from ticketing system Ability to create and maintain up to date system documentation Excellent time management skills Technical Requirements:Proficiency with Microsoft Active Directory Microsoft Server 2019/2022 proficiency Microsoft cloud experience (Azure/Intune/Exchange/M365) Microsoft SCCM experience (inventory/reporting/OSD/patching) 5+ years Windows Systems Administration (AD/CA/DNS/DHCP/GPO) Desirable:Citrix Cloud/VDI/XenDesktop proficiency VMWare/storage experience Scripting/automation (Powershell/Python) Experience with monitoring tools Outstanding communication skills

Glocomms is partnering with an innovative, top-tier healthcare organization to find an experienced Network Infrastructure Engineer to join their company. In this position, you will collaborate with IT teams, vendors, and internal stakeholders to align network solutions with organizational objectives and compliance standards. Responsibilities Deploy, configure, and maintain routers, switches, wireless controllers, access points, firewalls, and other network devices. Ensure network reliability and performance through robust monitoring, proactive maintenance, and patch management. Implement and manage network automation and operations tools. Troubleshoot complex network issues across diverse environments. Document network configurations, topologies, and procedures. Promote technology standards and best practices across the organization. Mentor junior team members and escalate level‑3 network issues as needed. Stay current on networking industry trends, architectures, and security technologies. Support high-availability and disaster recovery requirements in geographically distributed settings. Skills & Technologies Network Protocols: TCP/IP, BGP, OSPF, MPLS Vendors/Platforms: Cisco, Juniper, Palo Alto, Extreme (or equivalent) Security Tools: Firewalls, IDS/IPS, Network Access Control Software‑Defined Networking & Cloud: SDN, SD-WAN, AWS, Azure (VNET, ExpressRoute, vWAN) Monitoring & Analytics: Syslog, NetFlow, SolarWinds, protocol analyzers Troubleshooting & Encryption: Advanced diagnostic skills; knowledge of encryption standards ITSM Experience: Familiar with change control, CMDB, ticketing tools 20/7 Operations: Experience maintaining always-on network environments across multiple sites Qualifications 5+ years of hands-on experience designing and managing complex network systems in enterprise settings. Proven expertise in implementing high-availability solutions. Strong communication skills and the ability to build consensus across technical and non-technical teams. (Preferred) Experience in regulated sectors such as healthcare, financial services, or similar. Certifications, such as CCNP, JNCIP, CISSP, are a plus.

Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool) About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake. About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Key Responsibilities Designing, implementing, and maintaining data pipelines using dbt and Snowflake Developing and automating Python scripts for data transformation, validation, and delivery Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.) Collaborating with internal and external teams to deliver efficient, secure data integrations Troubleshooting and resolving data pipeline or performance issues Applying best practices for CI/CD, testing, and version control in data workflows Contributing to ETL orchestration and scheduling using Matillion Required Skills & Experience Possess current experience with dbt and Snowflake (required). Please do not apply with this experience. Experience with Matillion ETL or similar data orchestration tools Familiarity with Airflow, Dagster, or other workflow orchestration frameworks Have current and extensive Python development skills for automation and data processing Possess a solid understanding of AWS services related to data engineering Experience with SQL, schema design, and performance optimization Possess familiarity with Git and collaborative development practices

About the Role We are seeking experienced Electrical Engineers to join our growing High Voltage Electrical Group. The ideal candidates will bring expertise in power project design and execution, including substations, switchgear, generation systems, protection & control, and system modeling. This is an exciting opportunity to contribute to complex, high-impact projects across multiple sectors. Key Responsibilities Design, analyze, and implement electrical systems for high-voltage power projects (substations, switchgear, generation). Perform system modeling and analysis using SKM, EasyPower, ETAP, or similar tools. Develop and review protection & control schemes for reliability and safety. Collaborate with multidisciplinary teams to deliver projects on time and within budget. Provide technical support during construction, commissioning, and maintenance phases. Ensure compliance with industry standards, codes, and client requirements. Qualifications 5-10 years of experience in electrical engineering with a focus on high-voltage power systems. Strong knowledge of substations, switchgear, generation, protection & control. Proficiency in system modeling software (SKM, EasyPower, ETAP). Experience with higher education and medical campus electrical systems is a significant advantage. Bachelor's degree in Electrical Engineering (Master's preferred). Professional Engineer (PE) license or eligibility is a plus. What We Offer Opportunity to work on diverse, high-profile projects in the power sector. Collaborative team environment with growth potential. Competitive compensation and benefits package. Flexibility to be based in Albany, NY; Rocky Hill, CT; or Reading, PA.

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

JSG is looking for a Plant I & C Systems Engineer Serving as the system expert specifically in electrical or I&C systems in support of operating requirements. Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams. Trending system parameters and monitoring performance of assigned systems. Preparing technical reports and presentations. Developing outage and routine maintenance activity lists. Establishing predictive and preventative maintenance (task and frequency) for assigned systems. Developing and completing investigations and corrective actions in accordance with the Corrective Action Program. Providing support for interface with regulatory and oversight agencies. Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues. Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations. Pursuing opportunities to improve site human performance. Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems. Reviewing schedules and work orders to ensure efficient work implementation. Championing design change improvements and interfaces. Demonstrating a solid commitment to all aspects of safety Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures. Developing effective working relationships with employees within you own work group and establishing a professional network Performing Emergency Response Organization (ERO) duties as assigned. Education, Experience, and Skill Requirements: Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred. Experience in electrical and/or I&C systems is preferred. Prior professional-level engineering experience is preferred. Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred. Being able to work independently with little Supervisory involvement is preferred. Proficient with Microsoft Office applications, including Word, Excel and PowerPoint. Excellent interpersonal skills and strong analytical ability. Ability to develop effective working relationships with all employees Able to deliver quality and accurate work within established deadlines. Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels. Ability to work extended hours, shift schedules and perform on-call duties when necessary. Must reside within site-specific ERO response time.