Network engineer jobs in North Palm Beach, FL - 73 jobs

Must Have Technical/Functional Skills * Strong experience with Cisco IOS/XE, Arista EOS, and network automation tools * Hands-on experience with SD-WAN technologies and centralized management platforms * Proficiency in wireless networking (802.11 standards, RF fundamentals, site surveys) * Solid understanding of routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP) * Familiarity with network monitoring tools (e.g., NetScout, Cisco DNAC, NetFlow, SNMP) * Experience with network security concepts and integration with firewalls and NAC * Certifications such as CCNP, Arista ACE, CWNA, or SD-WAN vendor certifications * Experience with scripting and automation (Python, Ansible) * Knowledge of cloud networking (AWS, Azure, GCP) is a plus * Strong analytical and problem-solving skills * Excellent communication and documentation abilities * Experience with integration with firewalls, load balancers, and cloud networking * Experience with NetFlow, SNMP, and Syslog for monitoring Roles & Responsibilities * Design, configure, and maintain LAN/WAN infrastructure using Cisco and Arista switches and routers. * Deploy and manage SD-WAN solutions (e.g., Cisco Viptela, Meraki, Fortinet, or Versa). * Supporting SD-WAN routing overlays and underlays * Designing and implementing Layer 2 networks for enterprise and data center environments * Troubleshooting broadcast storms, loop issues, and port flapping * Performing switch upgrades and firmware management * Configuring switch stacks and chassis-based systems * Managing switch ACLs and security policies * Monitoring switch performance and port utilization * Designing and implementing & supporting Layer 3 wireless networks for WAN and data center connectivity including access points, controllers, * Configuring and troubleshooting routing protocols in multi-vendor environments * Managing Internet edge routing and peering with ISPs * Implementing route filtering and prefix lists * Diagnosing routing loops, black holes, and asymmetric routing issues * Monitor network performance and troubleshoot connectivity issues across wired and wireless environments * Collaborate with security teams to ensure network compliance and implement firewall policies * Perform n etwork upgrades, patching, and lifecycle management of hardware and software * Maintain detailed documentation of network configurations, diagrams, and operational procedures * Participate in on-call rotation and respond to network incidents and outages * Work with vendors and service providers to resolve issues and optimize performance Generic Managerial Skills, If any * Familiarity with Agile, Scrum, or ITIL frameworks is a plus * Ability to scope, plan, and deliver network projects (e.g., upgrades, migrations, deployments) * Identifying potential network risks and implementing mitigation strategies * Ensuring business continuity and disaster recovery planning * Coordinating with hardware/software vendors and service providers * Ensuring adherence to industry standards (e.g., ISO, NIST, PCI-DSS) * Maintaining accurate documentation for audits and operational continuity * Working closely with cross-functional teams (security, systems, cloud, application) * Explaining technical concepts clearly to non-technical stakeholders * Writing clear documentation, reports, and changing management records * Training junior engineers and sharing best practices * Leading by example and fostering a learning culture * Responding to evolving technologies and business needs * Proactively identifying areas for improvement and innovation Salary Range: $100,000 - $110,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Job Description The Network Engineer - provides high level network engineering design, installation, and support expertise across the full lifecycle of the systems, services, and solutions supported by the Corporate Information Technology team at Seminole Hard Rock Support Services. The primary focus will be LAN, WAN, SD-WAN for on and off premise along with Wireless, firewall, internet connectivity and VPN to a lesser extent, The position requires strong problem-solving, analytical and communications skills as well as deep knowledge of the technologies used. The engineer will serve as a Subject Matter Expert (SME) for the Network team in an environment that fosters cross-training and voluntary knowledge transfer. Responsibilities Configuration and implementation of Network systems and applications. Troubleshooting, maintenance, and support of LAN/WAN/Wireless/Firewall/Voice systems. Monitoring system performance and recommending adjustments to ensure maximum system availability and performance levels. Participating in internal and business partner meetings. After-hours on-call support and incident management. Following service level agreements (SLAs) to align with operational performance goals. Designing, developing, deploying, and administering enterprise collaboration services. Works with other network team members to support projects and work at times lead on a project. Participating in product evaluations, systems testing, certification, and product lifecycle management. Providing guidance and mentorship to team members. Travel up to 30%. Qualifications Broad knowledge of networking and telecommunications. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong analytical and technical skills. Experience with Cisco, HPE/Aruba, Palo Alto, and VeloCloud. Knowledge of network protocols, architecture, and security. Experience with system maintenance, including change management and on-call support. Strong understanding of service level agreements (SLAs) and operational performance goals. Ability to provide subject matter expertise (SME) troubleshooting support and moves, adds, and changes for enterprise-class voice systems. Soft Skills: Strong communication and interpersonal skills. Ability to work effectively in a team environment. Strong problem-solving and analytical skills. Ability to prioritize tasks and manage multiple projects simultaneously. Strong customer service skills. Ability to adapt to changing priorities and deadlines. Strong leadership and mentorship skills. Ability to provide guidance and support to less experienced colleagues. Technical Skills: Cisco LAN Switching with Nexus and Catalyst products. Hands On configuration in Cisco CLI, Velo Cloud SD-WAN, Palo Firewalls, and Wireless Controllers. Configure and follow standard for Network protocols, architecture, and security. System maintenance, including change management, and on-call support. Service level agreements (SLAs) and operational performance goals. Daily interaction with applications like NetBox, Solarwinds, Nexus Dashboard, Gluware, and Aruba Central. Troubleshooting tools and methods. Service Now Ticket/Time tracking solutions. Hands on configuration of Cisco Session Board Conrollers. Preferred Certification: Cisco CCIE in Route/Switch or Data Center Cisco CCNP R/S Cisco CCNA Route/Switching. Major Firewall Wall Certifications like Pal Alto. #IndeedSHRSS #LI-Onsite #zipcorporate

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Position Title: RFID Implementation Engineer/Service Engineer Location: Ft Lauderdale, FL Local Required: Strongly Preferred (local candidates will be considered first) Duration: 3 month contract-to-hire Interview Type: phone + F2F Qualifications MUST HAVE: Valid/Active Passport Ability to travel up to 50% within the US, Canada, and Mexico for client deployments and support Bachelor's degree in related field 5+ years' experience as a Network Engineer with high level knowledge and ability to troubleshoot and resolve complex technical issues with: Computers Operating systems Software (Microsoft Windows, iOS and Android platform, web browsers, and proprietary) Computer hardware and hardware peripherals (servers, networking and serial communications equipment, and proprietary hardware) Experience with Microsoft applications (Word, Excel, PowerPoint, etc.) Working knowledge of SQL Server Working knowledge of Windows Server infrastructure and networks, and Linux operating system and commands Strong knowledge of iOS and Android including the ability to troubleshoot and resolve complex issues within the iOS and Android platform Scripting experience including but not limited to: Python Window's PowerShell SQL Mongo DB AWS CLI (Command Line Interface) Ability to study blueprints, schematics, manuals, survey results, and specifications to determine installation procedures Experience with networking protocols and concepts including: VPN Routing Ports TCP/IP Network analysis tools Excellent verbal and written communication skills including the ability to present and position solutions to customers NICE TO HAVE: RFID working knowledge - candidates with this experience will be considered first Certification in related field Json Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a proven Senior Network Engineer to join a leading enterprise-scale IT team. This role focuses on the design, implementation, and support of cloud and hybrid networking solutions across large-scale environments. The ideal candidate is a hands-on engineer with deep expertise in routing/switching and Cisco data center technologies, as well as experience with cloud networking in Azure and AWS. This position is engineering-focused (not purely support) and will play a key role in enterprise projects while also serving as a Tier 3 escalation point. Responsibilities Design, configure, and support enterprise network infrastructure across cloud and on-prem environments (Azure, AWS, Cisco ACI). Manage advanced connectivity solutions including Azure ExpressRoute, AWS Direct Connect, and BGP routing. Support hybrid environments integrating Cisco Nexus, Cisco ACI, Palo Alto firewalls (hardware & VM), and VPNs. Serve as an escalation point for complex network issues and participate in on-call rotation. Troubleshoot performance, security, and connectivity challenges across enterprise networks. Perform capacity planning, risk assessments, and disaster recovery planning. Evaluate new technologies, recommend improvements, and contribute to network strategy. Maintain comprehensive documentation of network architecture, standards, and configurations. Mentor junior engineers and collaborate with cross-functional teams on projects. Required Qualifications Bachelor's degree in a related field (or equivalent technical experience). 7+ years of enterprise-level network engineering experience. Deep expertise in routing/switching (BGP required, OSPF secondary). Hands-on experience with Cisco ACI, Cisco Nexus, and data center networking. Proficiency in cloud networking (Azure, AWS). Strong troubleshooting, documentation, and communication skills. Familiarity with ITIL practices and enterprise ticketing systems. Willingness to travel occasionally (less than 10%). Preferred Qualifications Experience with Palo Alto firewalls (hardware & VM). Knowledge of infrastructure-as-code and automation tools. Relevant certifications (e.g., CCNP, CCIE, AWS certifications). Prior experience in large enterprise or Fortune 500 environments.

Network Security Engineer - Cutting-Edge Tech + Unlimited PTO! Join a fast-moving, innovative team where your expertise in network security makes an impact! We're looking for a Network Security Engineer to secure, optimize, and troubleshoot complex networks while working with the latest security technologies. Enjoy unlimited PTO, performance bonuses, and top-tier career growth opportunities. Why You'll Love This Role ✅ Flexibility - Recharge with unlimited PTO. ✅ Recognition - Earn performance-based bonuses. ✅ Innovation - Work with cutting-edge security tech. ✅ Growth - Advance in a collaborative, fast-paced environment. Your Role & Impact Implement & secure network solutions across multi-cloud and on-prem environments. Lead firewall & network migrations (Cisco, Palo Alto, AWS, Azure, GCP). Troubleshoot & optimize security infrastructure, ensuring compliance with SOX, SOC2, PCI. Act as an escalation point for critical security challenges. What You Bring ✔ Expertise in network security & protocols - BGP, OSPF, EIGRP, SD-WAN. ✔ Hands-on experience with security tools - Cisco Nexus, Firepower, Palo Alto Firewalls (REQUIRED). ✔ Strong troubleshooting & collaboration skills. ✔ Availability for occasional on-call support. Qualifications 5+ years in Network Security (or degree in Engineering). Certifications preferred: Cisco CCNP, CCDP, Palo Alto PCNSA/PCNSE. Why Join Us? 🌍 Work-Life Balance: Unlimited PTO. 💰 Competitive Compensation: Performance-based bonuses. 🔬 Innovative Tech: Work on advanced security solutions. 🤝 Supportive Team: Your expertise is valued. 🚀 Ready to take your career to the next level? Apply today! Laurie Roth President/Sr. Consultant DSN-IT ************ ************* ************** ****************************************************

12239 - Senior Network Engineer (100% onsite) - Boca Raton, FL Estimated Duration: 12 months with possible extensions COVID Requirements: Due to our size, we do not require applicants to take the vaccine or have the tests unless the client requires it. Work Setting: 100% on the Client's site. Telecommuting is not an option for this position. This is NOT a remote position. This is a non-negotiable requirement from the client Description: Our Client, Florida State Agency, is looking for a Senior Network Engineer (100% onsite) in Boca Raton, FL Requirements: • Availability to work 100% on the Client's site in Boca Raton, FL (required); • Experience with configuring and implementing multi-vendor hardware network environments (5-7 years); • Strong experience and knowledge of networking concepts: TCP/IP, OSI, Routing, and Switching (5-7 years); • Experience with the following cloud computing platforms: Microsoft Azure and Amazon AWS (5-7 years); • Experience with a variety of routing protocols (OSPF, BGP, etc.) (5-7 years); • Experience with server load balancing solutions, which includes configuring multi-data center LB / GSLB services (5-7 years); • Experience with Linux (RedHat), Windows, VMware, and other OS platforms (5-7 years); • Experience with installing cabling and fiber infrastructure to support router and switch connectivity; • Experience with upgrading networking equipment and software, including switches, routers, wireless hardware, and load balancers; • Cisco Certifications: CCNA and CCNP or CCIE; • Juniper Network Certifications: JNCIA or JNCIE; • BS/MS in Computer Science or Engineering Responsibilities include but are not limited to the following: • Installation, maintenance, optimization, and monitoring of wireless or wired network equipment and other routine network hardware; • Perform analysis and monitoring of network availability and performance expectations; carry out performance tuning and assist in troubleshooting network issues; make network performance reports and statistics available to upper management; • Provide support for single and multimode fiber and structured cabling for other systems, software, and communication links; • Ensure that network segmentation controls are adequately designed to protect sensitive environments and comply with all departmental compliance requirements; • Assist with the creation and maintenance of available documentation regarding processes, network mapping, and network configuration; • Assist in maintaining procedures for disaster recovery, usage, and network administration; • Collaborate with users and other technical teams on the identification, isolation, and correction of problems as well as enhancements to the existing network; • Assist with the design of networks, IP, and routing summarization including configuring routers and switches; • Ensure compliance with established standards, policies, and configuration guidelines established by department and industry best practices; • Assist with the design and maintenance of the server load balancing and global load balancing environments; • Recommend network design proposals for connectivity solutions for internal and external partners; • Create detailed Visio diagrams in support of network hardware deployments; • Stay current with network and infrastructure technologies through various methods including online research, vendor-hosted seminars and conferences, and/or free online courses.

DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we're seeking a Systems Engineer I (IT) who is Responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments. Overview The Systems Engineer I supports cloud, containerized, and traditional server workloads across AWS Commercial and regulated environments. This hybrid role combines modern Site Reliability Engineering (SRE) practices with core systems engineering. Responsibilities include improving reliability, automating operations, supporting patch and vulnerability management, and ensuring consistent performance across Linux, Windows, and container platforms. The engineer participates in an on-call rotation, contributes to operational dashboards and runbooks, and supports both proactive reliability efforts and reactive incident resolution. This role requires strong troubleshooting, automation capability, and an engineering mindset focused on repeatability, scalability, and compliance. What we Offer * Supportive, collaborative, and mission-driven team environment * Opportunities for skills development, certifications, and career growth * Meaningful work that directly impacts healthcare delivery and patient outcomes The Systems Engineer I will: Cloud & Container Operations * Support and troubleshoot workloads in AWS, including, but not limited to EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3. * Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS-based vendor workloads. * Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning. * Support multi-account AWS environments in both commercial and regulated enclaves. Systems Engineering * Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory-integrated systems, and cloud-connected services. * Support backups, snapshots, replication jobs, and DR readiness procedures. * Configure and deploy systems using automation-first principles (Ansible, AWX, IaC, scripting). Reliability Engineering & Observability * Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty. * Create and maintain dashboards, alerts, and SLO/SLI-aligned monitoring. * Participate in incident response and produce actionable postmortems. * Identify failure patterns and drive operational improvements through automation. Patch & Vulnerability Management * Operate patching workflows across Linux, Windows, and third-party applications using enterprise and cloud patch management solutions. * Analyze vulnerability findings, coordinate remediation, and provide audit-ready reporting. * Maintain compliance with required patching windows, cadences, and regulated SLAs. Service Management & Compliance * Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices. * Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation. * Follow least-privilege, MFA, and approved access control procedures. Operational Support & Cross-Team Collaboration * Participate in a structured on-call rotation and respond to escalated alerts from monitoring platforms. * Work closely with Engineering, Security, DevOps, and NOC personnel to support high-availability operations. * Develop and maintain technical runbooks, SOPs, and system documentation. Additional Responsibilities * Works with other departments teams, as requested, in recommending the required hardware and software topology for the right deployment architecture. * Contributes to the development and completion of technical RFPs. * Project management functions including managing the installation of new systems and other special projects. Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training. The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed. Conditions of Employment: * Must be a US Citizen or Permanent Resident. * Must be able to pass a Federal background check * Must be determined suitable for federal employment.

Job DescriptionAt ITRADE STEM, we help create jobs and support the future of industries in space, technology, energy, and manufacturing. We do this by creating programs that help talent develop skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization Manage iOS and Android mobile device support, troubleshooting connectivity and application issues Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment Monitor common technical issues proactively and drive projects through to completion with minimal supervision Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments Proven ability managing and troubleshooting both iOS and Android mobile devices Demonstrated Windows administration skills including software deployment and system configuration Exceptional written and verbal communication skills with a customer-service mindset Meticulous attention to detail and disciplined approach to ticket management and documentation Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring Knowledge of identity and access management including SSO/MFA and account provisioning workflows Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations Proficiency with remote support tools for screen-sharing and remote assistance Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment Bachelor's degree or equivalent practical experience preferred 1-2+ years in progressively responsible technical support roles Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: Previous experience supporting construction or field-operations environments where you've balanced office and remote site support Scripting or automation skills for endpoint setup, configuration management, and health checks Hands-on experience with network monitoring tools and intermediate switch/AP configuration Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Wellness resources About Us We are a leading Managed Service Provider (MSP) dedicated to delivering tailored comprehensive IT solutions to our diverse clientele with a responsive, personal approach. We are an eclectic team of friendly professionals which strive towards the synergy between excellent Customer Experience and optimum operational expectations. Our mission is to understand our customers unique needs, streamline operations, enhance security, and foster innovation in every organization we serve. We pride ourselves on our customer-centric approach as trusted advisors and our commitment to deliver excellence in every project, service or support we perform. We are looking for top talent to work in our office that share our core values: We are team players, striving towards common goals We cultivate the golden rule mindset treat our customers the way we would want to be treated in their shoes We operate with integrity, transparency and accountability in our interactions with each other, customers and other vendors We are seeking a skilled and motivated Network and Systems Engineer to join our dynamic team. The ideal candidate should possess a superb technical background, excellent problem-solving skills with superior communications verbal and written , enhanced time management skills, and a passion for maintaining and optimizing network systems. This is an exciting opportunity to work in a fast-paced environment where your contributions will directly impact our clients' success. Role Overview As a Network and Systems Engineer, you will play a critical role in designing, implementing, and maintaining our clients network and system infrastructures. You will be responsible for troubleshooting complex technical issues, deploying new technologies, and ensuring optimal system performance in a fast-paced, multi-client environment. Core Responsibilities with Requirements Design, implement, and maintain complex client networks, servers, and cloud environments. Monitor and support firewalls, routers, switches, and wireless systems. Provide technical support including escalated tickets from Tier 1 and 2 teams, guidance to clients, ensuring prompt resolution of issues and maintaining high standards of customer satisfaction. Perform routine system backups, patch management, and disaster recovery testing. Document configurations, changes, and procedures for client environments. Lead technical projects including infrastructure upgrades, migrations, new client on-boarding and software implementation. Stay updated with the latest industry trends and technologies and recommend improvements to enhance service delivery. Utilize PSA software to document, track, schedule and escalate ticket requests and RMM tools. Mentor or Coaching: Tier 1 / 2 occasionally (as needed) Work directly with ownership on technology strategies Minimum Qualifications and Skills Proven experience as a Network and Systems Engineer or similar role. Strong working knowledge of network protocols, routing, and switching. Relevant experience with network security practices and tools. Proficiency in system administration, including Windows server operating systems. Proficiency with virtualization technologies (e.g., VMware, Hyper-V). Excellent problem-solving and analytical skills. Superior communication and interpersonal skills. Ability to work independently with strong time management skills and operate as part of a team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator) are a plus. Min 2 year, preferably 4-year Bachelors of Science in Computer Science and Engineering (or equivalent experience) What We Offer Competitive Annual base salary of $85,000 - $115,000.00 Medical insurance 401(k) retirement plan with up to a 4% employer match Paid Time Off Opportunities for professional development with educational reimbursement for certification tests and company provided training resources. A supportive and collaborative work environment. Exposure and career advancement into a wide range of technologies and industries. How to Apply If you are a dedicated Network Admin and Systems Engineer looking to join a forward-thinking MSP, we would love to hear from you. Please submit your resume and a cover letter detailing your experience. Online applications accepted only and why you are the perfect fit for this role. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Join us and be a part of a team that is setting new standards in IT service delivery. Apply today and take the next step in your career as a Network and Systems Engineer! We look forward to receiving your application.

Full-time Description DiRx, an emerging digital health company is seeking a proactive IT Infrastructure & Support Engineer responsible for managing day-to-day IT operations, infrastructure monitoring, user support, and network/system security tasks. The ideal candidate should be experienced in Microsoft ecosystem management, printer support, networking fundamentals, and automation/monitoring tools. Responsibilities Infrastructure Monitoring & Maintenance · Perform daily health checks across infrastructure systems. · Monitor Azure services, alerts, backup status, and service performance. · Monitor PRTG dashboards and resolve alerts proactively. · Manage firewall uptime, rules audit, VPN tunnels, and configuration backup. User Support & Access Management · Handle user onboarding/offboarding including Azure AD and Office 365 account creation. · Manage MFA, password resets, role assignment, and system access requests. · Provide onsite and remote support to resolve system/network/application-related issues. Endpoint & Patch Management · Monitor Kaseya dashboards and address alerts promptly. · Manage scheduled patch deployment cycles and escalate failures. · Ensure compliance with patch management policies. Printer & Device Management · Manage Zebra, Epson, and Canon printers/scanners. · Troubleshoot connectivity, alignment, queuing, and print failures. · Coordinate with vendor support for hardware repair/replacement. Firewall & Security Operations · Monitor Cisco ASA firewalls (Primary/Secondary). · Review logs and internal alerts for anomalies or suspicious activities. · Validate ACLs, update configurations, and maintain encryption/VPN policies. · Perform weekly and monthly audits of firewall posture. Documentation & Reporting · Maintain runbooks, SOPs, troubleshooting logs, and asset documentation. · Generate weekly activity reports and submit SLA compliance metrics. Requirements Required Skills & Technologies Skills Infrastructure Azure, Microsoft 365, Windows 10/11, Active Directory, Networking basics Monitoring & Automation Kaseya (alerts, patching), PRTG monitoring Security Firewall configuration/monitoring, VPN setup, MFA & access control Support Printer troubleshooting, hardware support, user issue resolution General Ticketing systems, documentation, remote support tools Good-to-Have Skills (Optional but Preferred) · Advanced hands-on experience with enterprise-grade firewalls, including configuration, monitoring, and security policy management · Experience with automation scripting (PowerShell, Bash, or equivalent) for routine IT operations · Background in coordinating vendor support and managing hardware/software lifecycle processes Soft Skills · Strong communication and customer service mindset · Ability to work independently and proactively · Strong problem-solving and analytical abilities Ownership attitude and willingness to continuously learn About DiRx Fort Lauderdale, FL (Mail Order Pharmacy), DiRx (DTC) is a new type of digital pharmacy that is designed to deliver significant savings to consumers on most commonly prescribed FDA-approved, generic medications - delivered to their doorstep on a recurring subscription model (mail order). DiRx (B2B) unit is developing a full service, flexible pharmacy, that works with business to supply their members / customers the ability to work with a full pharmacy that can support acute medications and maintenance medications, both generic and brand in a timely and cost-effective method that benefits the customer and business partner. Envisioned by a team of experienced health care leaders whose goal is to put consumers first and enhance affordability, DiRx' service will be available on a cash-only subscription basis, without insurance. We are an equal opportunity employer. DiRx is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Please note: This is an onsite role based in Fort Lauderdale, FL. Relocation assistance is not provided. Applicants must live within a commutable distance of our facility. Salary Description 55k to 65k

Advanced Technical Support Engineers are responsible for delivering exceptional customer experiences by providing solutions to service incidents across a wide product portfolio. They manage incidents from identification through resolution, utilizing technical, critical thinking, and communication skills to restore services, build customer relationships, and identify process improvements. Success in this role requires a strong customer-focused attitude, a broad understanding of internet-based services and technologies, and excellent troubleshooting skills. Responsibilities: Provide exceptional technical support to customers by addressing queries and troubleshooting issues promptly. Troubleshoot incidents and escalate to higher levels as needed. Monitor production network environments using monitoring tools to ensure availability. Coordinate on-site dispatch of telecommunications technicians for service repairs. Respond to automated alerts using diagnostic tools to determine severity and criticality of problems. Proactively detect faults and conditions, diagnose causes, and resolve expeditiously. Escalate issues and problems according to established procedures. Perform regular system health checks. Apply knowledge of networking, systems, and applications to identify and resolve problems effectively. Collaborate with engineers to resolve production problems. Maintain detailed trouble ticket notes on incidents and problems. Write or revise system documentation and procedures when required. Travel up to 10% for training or other functions. Minimum Qualifications: Strong communication skills in both written and verbal forms, including the ability to engage with customers, peers, and executive management. Minimum 4 years of experience in a Help Desk or high-volume call center (preferred). Minimum 4 years of experience in IT operations with knowledge of tools, methods, and techniques. At least 4 years of progressively responsible work experience in network and/or server monitoring. Experience in monitoring theory and implementation. Knowledge of current internet network hardware and software technologies. Experience and knowledge of wireless standards (802.11n/ac/ax) and RF fundamentals. Bachelors degree or equivalent (additional experience or training may substitute). Experience with LAN/WAN technologies including DNS, DHCP, TCP/IP, VPN, wireless, and fiber. Strong proficiency in Microsoft Office (Excel, Word). Experience troubleshooting large-scale networks. Strong knowledge of LAN/WAN and network protocols. Ability to participate professionally in video conferences (quiet environment, adequate internet). Flexibility to work varied schedules, including extended hours, travel, and overnight stays. Preferred Qualifications: Experience with ticketing systems (e.g., Jira, ServiceNow). Knowledge of ITIL practices. Working Place: Fort Lauderdale, Florida, United States Company : 2025 Oct 16th - Virtual - HotWire Communications

Job DescriptionOctagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization Manage iOS and Android mobile device support, troubleshooting connectivity and application issues Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment Monitor common technical issues proactively and drive projects through to completion with minimal supervision Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments Proven ability managing and troubleshooting both iOS and Android mobile devices Demonstrated Windows administration skills including software deployment and system configuration Exceptional written and verbal communication skills with a customer-service mindset Meticulous attention to detail and disciplined approach to ticket management and documentation Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring Knowledge of identity and access management including SSO/MFA and account provisioning workflows Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations Proficiency with remote support tools for screen-sharing and remote assistance Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment Bachelor's degree or equivalent practical experience preferred 1-2+ years in progressively responsible technical support roles Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: Previous experience supporting construction or field-operations environments where you've balanced office and remote site support Scripting or automation skills for endpoint setup, configuration management, and health checks Hands-on experience with network monitoring tools and intermediate switch/AP configuration Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Role: The Network Support Agent is a critical, high-impact position responsible for supporting the Nation's Transportation nationwide provider network. Agents are expected to manage complex inquiries, resolve payment and trip-related issues with precision, and provide real-time operational support across multiple systems, including Zendesk, NetSuite, and internal tools. Responsibilities: * Act as the first line of support for all in-network transportation providers via inbound calls, Zendesk tickets, sms, and email. * Resolve complex inquiries regarding trip assignments, incentive structures, and payment discrepancies - not just route them. * Access and interpret financial and operational data in NetSuite and other systems to explain payment statuses and trip metrics. * Triage and escalate issues quickly and accurately to Dispatch, Payments, or Provider Operations when specialized intervention is needed. * Maintain strict SLA compliance for response and resolution times * Document all support interactions in detail within Zendesk and CRM tools for accountability and performance tracking. * Identify process gaps and recurring issues, communicating patterns to leadership for continuous improvement. * Represent NationsBenefits Transportation professionally in every interaction, ensuring providers receive accurate and compliant guidance. * Master multiple platforms simultaneously, toggling between systems efficiently to deliver timely solutions in live support environments. Qualifications: * Minimum 2-3 years of professional experience in a high-volume support, dispatch, or network operations role (transportation, healthcare, logistics, or SaaS preferred). * Proven ability to handle 50+ calls or tickets daily while maintaining accuracy and composure. * Advanced proficiency in Zendesk (ticket management, macros, tagging, and reporting) and NetSuite (payment lookups, vendor data verification). * Strong technical aptitude - able to quickly learn and navigate multiple software platforms, internal dashboards, and payment systems. * Exceptional verbal and written communication skills - professional, clear, and concise under pressure. * Analytical thinker capable of diagnosing and resolving system-based or policy-driven issues without hand-holding. * Detail-driven and accountable - consistently documents actions, meets metrics, and follows standard operating procedures. * Ability to multitask across multiple screens and systems while maintaining a high level of accuracy. * Prior experience in transportation, healthcare support, or vendor network management is strongly preferred.' NationsBenefits is an Equal Opportunity Employer.

CSPi Technology Solutions provides innovative technology solutions for Network Solutions, Wireless & Mobility, Unified Communications & Collaboration, Data Center and Advanced Security. Across these technology focus areas, we also provide Professional and Managed Services. We are headquartered in Deerfield Beach, Florida with additional offices throughout the United States and Europe. CSPi Technology Solutions is focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base. Systems Engineer The Systems Engineer works under the direction of the Managed Services Director and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communications as it relates to all position responsibilities required. This position will be located in Deerfield Beach, FL. What you'll do: Provide phone and email support to a wide range of clients and internal resources Establish positive long lasting relationships with our clients and internal staff Learn and work with new technologies on a constant basis Able to complete tasks in a group as well as individually Responsible for entering all work as service tickets, time and expenses in CSPi's Professional Service Automation (PSA) tool, Connectwise Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues. Provide incident management support and performs investigative analysis while providing accurate, thorough answers in a timely manner to customer inquires Responsible for resolving and supporting technical issues via-telephone and e-mail Perform queue management to achieve CSPi's SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members Interface with customer's executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within CSPi's Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfaction Responsible for reviewing and attending to daily customer checklist Responsible for maintaining and verifying, that all backup systems are running optimally for all internal and external CSPi clients Responsible for maintaining and updating anti-virus for internal and external CSPi clients Responsible for Microsoft Windows patching and third party vendor patching as required Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's N-Able application Responsible for designated functions within onboarding new client Requirements: (Minimum of 2+ years required) Windows servers, Active Directory, VMware, Citrix, Microsoft Exchange/Office 365 Must be a “team player” with outstanding communication and interpersonal skills Comfortable in an environment of rapid change Ability to work collaboratively and independently Former Managed Services experience preferred Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (Connectwise and N-able) Knowledge of backup applications (Veeam, Barracuda, E-Vault, etc.) Experience with email and spam filtering services (Mimecast, Barracuda, McAfee SaaS, etc.) Familiarity with DNS, DHCP, and TCP/IP Knowledge of Apple OS and Devices a plus Must pass comprehensive background check Must have a valid driver's license Must be flexible to work all shifts including some holidays and weekends Associate's Degree in Computer Sciences/Information Systems/ related major or equivalent technical experience and expertise Must be able to work 2nd Shift (4pm-1am) Nice to have: MCSA preferred ITIL Foundations preferred CompTIA A+ preferred CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law. Want to know what it's like working at CSPi? Check out our Glassdoor page

Must Have Technical/Functional Skills * Proven experience with Palo Alto Networks firewalls (PA-Series, Panorama, GlobalProtect). * Strong understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF). * Experience with Next-Generation Firewall (NGFW) features like App-ID, User-ID, and Threat Intelligence. * Familiarity with network security best practices and incident response. * Hands-on experience with Panorama for centralized management. * Knowledge of cloud firewall deployments (AWS, Azure, GCP) is a plus. * Palo Alto certifications (e.g., PCNSA, PCNSE) are highly desirable. * Excellent troubleshooting and analytical skills. * Strong communication and documentation abilities * Experience with other firewall platforms (e.g., Cisco ASA, Fortinet) is a plus. * Familiarity with SIEM tools and network monitoring systems. Roles & Responsibilities * Design, deploy, and manage Palo Alto firewalls across enterprise environments. * Configure and maintain security policies, NAT rules, VPNs, and threat prevention features. * Monitor firewall performance and logs to identify and mitigate potential threats. * Collaborate with network and security teams to ensure seamless integration of firewall solutions. * Perform regular firewall audits and compliance checks. * Respond to and resolve firewall-related incidents and service requests. * Maintain documentation for firewall configurations, policies, and procedures. * Stay current with emerging threats and Palo Alto product updates. Generic Managerial Skills, If any * Ability to plan, execute, and monitor security projects (e.g., firewall upgrades, incident response plans) * Familiarity with Agile, Scrum, or ITIL frameworks is a plus. * Skilled in evaluating security risks and making informed decisions to mitigate threats. * Prioritizing tasks based on business impact and urgency. * Aligning network security initiatives with organizational goals. * Working closely with network engineers, system admins, developers, and business units. * Facilitating cross-functional communication during incident response or system changes. * Coaching junior engineers on security best practices and tools (e.g., Palo Alto firewalls). * Conducting workshops or knowledge-sharing sessions. * Writing clear documentation, repo rts, and executive summaries. Salary Range: $100,000 - $110,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Position Title: RFID Implementation Engineer/Service Engineer Location: Ft Lauderdale, FL Local Required: Strongly Preferred (local candidates will be considered first) Duration: 3 month contract-to-hire Interview Type: phone + F2F Qualifications MUST HAVE: Valid/Active Passport Ability to travel up to 50% within the US, Canada, and Mexico for client deployments and support Bachelor's degree in related field 5+ years' experience as a Network Engineer with high level knowledge and ability to troubleshoot and resolve complex technical issues with: Computers Operating systems Software (Microsoft Windows, iOS and Android platform, web browsers, and proprietary) Computer hardware and hardware peripherals (servers, networking and serial communications equipment, and proprietary hardware) Experience with Microsoft applications (Word, Excel, PowerPoint, etc.) Working knowledge of SQL Server Working knowledge of Windows Server infrastructure and networks, and Linux operating system and commands Strong knowledge of iOS and Android including the ability to troubleshoot and resolve complex issues within the iOS and Android platform Scripting experience including but not limited to: Python Window's PowerShell SQL Mongo DB AWS CLI (Command Line Interface) Ability to study blueprints, schematics, manuals, survey results, and specifications to determine installation procedures Experience with networking protocols and concepts including: VPN Routing Ports TCP/IP Network analysis tools Excellent verbal and written communication skills including the ability to present and position solutions to customers NICE TO HAVE: RFID working knowledge - candidates with this experience will be considered first Certification in related field Json Additional Information All your information will be kept confidential according to EEO guidelines.

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Role: The Network Support Agent is a critical, high-impact position responsible for supporting the Nation's Transportation nationwide provider network. Agents are expected to manage complex inquiries, resolve payment and trip-related issues with precision, and provide real-time operational support across multiple systems, including Zendesk, NetSuite, and internal tools. Responsibilities: Act as the first line of support for all in-network transportation providers via inbound calls, Zendesk tickets, sms, and email. Resolve complex inquiries regarding trip assignments, incentive structures, and payment discrepancies - not just route them. Access and interpret financial and operational data in NetSuite and other systems to explain payment statuses and trip metrics. Triage and escalate issues quickly and accurately to Dispatch, Payments, or Provider Operations when specialized intervention is needed. Maintain strict SLA compliance for response and resolution times Document all support interactions in detail within Zendesk and CRM tools for accountability and performance tracking. Identify process gaps and recurring issues, communicating patterns to leadership for continuous improvement. Represent NationsBenefits Transportation professionally in every interaction, ensuring providers receive accurate and compliant guidance. Master multiple platforms simultaneously, toggling between systems efficiently to deliver timely solutions in live support environments. Qualifications: Minimum 2-3 years of professional experience in a high-volume support, dispatch, or network operations role (transportation, healthcare, logistics, or SaaS preferred). Proven ability to handle 50+ calls or tickets daily while maintaining accuracy and composure. Advanced proficiency in Zendesk (ticket management, macros, tagging, and reporting) and NetSuite (payment lookups, vendor data verification). Strong technical aptitude - able to quickly learn and navigate multiple software platforms, internal dashboards, and payment systems. Exceptional verbal and written communication skills - professional, clear, and concise under pressure. Analytical thinker capable of diagnosing and resolving system-based or policy-driven issues without hand-holding. Detail-driven and accountable - consistently documents actions, meets metrics, and follows standard operating procedures. Ability to multitask across multiple screens and systems while maintaining a high level of accuracy. Prior experience in transportation, healthcare support, or vendor network management is strongly preferred.' NationsBenefits is an Equal Opportunity Employer.

Job Description CSPi Technology Solutions provides innovative technology solutions for Network Solutions, Wireless & Mobility, Unified Communications & Collaboration, Data Center and Advanced Security. Across these technology focus areas, we also provide Professional and Managed Services. We are headquartered in Deerfield Beach, Florida with additional offices throughout the United States and Europe. CSPi Technology Solutions is focused on recruiting and retaining top talent at every level. We employ people who strive to deliver value and support to our growing client base. Systems Engineer The Systems Engineer works under the direction of the Managed Services Director and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communications as it relates to all position responsibilities required. This position will be located in Deerfield Beach, FL. What you'll do: Provide phone and email support to a wide range of clients and internal resources Establish positive long lasting relationships with our clients and internal staff Learn and work with new technologies on a constant basis Able to complete tasks in a group as well as individually Responsible for entering all work as service tickets, time and expenses in CSPi's Professional Service Automation (PSA) tool, Connectwise Informs management and key client personnel of operational and procedural deficiencies when encountered during shifts or from Problem Management issues. Provide incident management support and performs investigative analysis while providing accurate, thorough answers in a timely manner to customer inquires Responsible for resolving and supporting technical issues via-telephone and e-mail Perform queue management to achieve CSPi's SLAs in a timely manner and provide Quality Assurance standards for work performed and where applicable, train staff/client members Interface with customer's executives, technical representatives, partners, and all levels of internal employees, other Technology Services department/personnel to ensure that operational procedures, accurate escalation processes, timely document registration within CSPi's Professional Service Automation (PSA) tool and status updates are performed and streamlined workflow is maintained to ensure customer satisfaction Responsible for reviewing and attending to daily customer checklist Responsible for maintaining and verifying, that all backup systems are running optimally for all internal and external CSPi clients Responsible for maintaining and updating anti-virus for internal and external CSPi clients Responsible for Microsoft Windows patching and third party vendor patching as required Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's N-Able application Responsible for designated functions within onboarding new client Requirements: (Minimum of 2+ years required) Windows servers, Active Directory, VMware, Citrix, Microsoft Exchange/Office 365 Must be a “team player” with outstanding communication and interpersonal skills Comfortable in an environment of rapid change Ability to work collaboratively and independently Former Managed Services experience preferred Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (Connectwise and N-able) Knowledge of backup applications (Veeam, Barracuda, E-Vault, etc.) Experience with email and spam filtering services (Mimecast, Barracuda, McAfee SaaS, etc.) Familiarity with DNS, DHCP, and TCP/IP Knowledge of Apple OS and Devices a plus Must pass comprehensive background check Must have a valid driver's license Must be flexible to work all shifts including some holidays and weekends Associate's Degree in Computer Sciences/Information Systems/ related major or equivalent technical experience and expertise Must be able to work 2nd Shift (4pm-1am) Nice to have: MCSA preferred ITIL Foundations preferred CompTIA A+ preferred CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law. Want to know what it's like working at CSPi? Check out our Glassdoor page

Insight Global's client is a top marine communications client servicing both government and commercial clients. As their team continues to grow, they have opened an additional position for a Systems Engineer on their team. This person will fill a void of understanding their systems to ensure they can service their customers in the best way possible. This role is 5 days a week onsite in Deerfield Beach, FL and requires eligibility to obtain a security clearance. COMPETENCIES: · Design--Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. · Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. · Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. · Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. · Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. DUTIES AND RESPONSIBILITIES: · Utilizes multidisciplinary processes, systems engineering methodology and techniques to develop, validate, and manage product-level system/subsystem requirements and architectures and ensure system integration. · Devises alternative system approaches, operational concepts, architectures, and system-level attributes that will optimize system performance, cost, risk mitigation, production, operations, and logistics. · Creates preliminary system design alternatives and manages design risk and configuration data from concept development through to product delivery and operational support. · Performs analysis, simulation, design, and delivery of systems. · Performs system requirement analyses, definition, and allocation. · Communicates status and issues; resolves discrepancies and problems. · Provides assistance with system performance reviews and other capacity planning activities as required. · Investigates and thoroughly understands developments in systems engineering. · Prioritizes and manages multiple projects within design specifications and budget restrictions. · Performs other related duties as assigned by management. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Degree in systems engineering or equivalent experience - 4-6+ years of systems engineering experience - Experience with various tools such as DOORs, Clearcase, ClearQuest, Jira, Jama (preference to Rational DOORs) - Understanding of the architecture and systems - Analytical background and able to understand system, requirements, analyze gaps, and translate to customers - Good communication skills and documentation skills - Ability to obtain a security clearance - Able to come onsite 5 days a week in Deerfield Beach, FL - Model-Based System Engineer (MBSE) experience - Degree is preferred and additional education/certifications - Shipboard integrated communications experience preferred or any sort of communications experience (radars, etc.) - Secret Clearance