New Reach jobs in New Haven, CT - 23 jobs

Working to provide, shelter, housing, stabilization and support for children, families and individuals experiencing homelessness across CT since 1990, New Reach inspires independence for those affected by homelessness and poverty. As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: In partnership with the Fairfield County Coordinated Access Network (CAN) and other community stakeholders, New Reach provides supportive housing services to individuals and families who, without supports in these critical times of transition and need, are at imminent risk of homelessness or are actively experiencing homelessness in the greater Bridgeport community. The services are provided primarily to low-income individuals and families experiencing homelessness and housing instability in the greater Bridgeport area, who are affected by significant and persistent mental health, substance use, or HIV/AIDS. The housing caseworker acts as the first point of contact to provide support and advocacy, housing counseling, and community linkages with the ultimate goal of housing stabilization. Other populations or housing support services may be assigned as secondary purposes when needed. Essential Functions: Accept referrals from local and regional sources including but not limited to 211, the Coordinated Access Network (CAN), community medical case managers. Complete program intakes, including initiating contact with referred households, description of program services offered, and a comprehensive, strengths-based assessment of needs to stabilize housing and health. Co-create person-centered goal plans with clients and other parties involved in services. Provide home and community-based case management services to address unmet housing and health needs through direct support, coaching, mentoring, crisis intervention, life skills training, advocacy, and linkages to community resources. Engage with property managers/owners to provide information on service components, advocate for housing rights, and mediate housing concerns effectively. Assist clients with stabilizing housing, including affordable housing search, tenancy skill building and responsibilities, fiscal preparedness for independent rent payment, and housing maintenance. Assist clients with identifying unaddressed needs and encourage an array of integrated support/services related to benefits, employment and income, education, housing, medical conditions, mental health, substance use, HIV, family and/or community-based supports, and access to mainstream services. Refer and support engagement in appropriate services to meet the household's needs. Work collaboratively and maintain positive, professional communication with program partners including client's household members and natural support networks, property owners/managers, housing authorities, legal entities, and community providers to support housing retention and stability. Utilize the statewide HMIS database, Google Sheets, and Smartsheet to document HUD assessments, case notes, services, financial requests, and client outcomes in compliance with standards and expectations. Maintain timely and accurate documentation for all client files per agency policy and procedures and funder requirements, including assessments, goal plans, client services, referral outcomes, housing inspections, rental assistance, and case notes. Participate in internal, local, regional, and statewide meetings as assigned. Develop a strong community profile with the homeless services, mental health, substance use, and/or HIV/AIDS community as an advocate for clients. Other duties as assigned to assure successful operations. Qualifications: BA/BS in Human Services or related field, OR associate's degree and 2 years of human services experience, OR recovery support specialist certification with 2 years of human experience. Valid driver's license and access to reliable transportation with proof of insurance. Highly motivated, with excellent interpersonal, oral, and written communication skills. Ability to provide intensive and comprehensive services to households experiencing homelessness, including advocacy and mediation skills. Ability to work independently and as part of a team, to support the mission of New Reach. High level of organizational skills to prioritize and manage multiple projects simultaneously. Proficiency in Microsoft Outlook, Word, Excel, and Power Point. Preferred Qualifications: Experience with housing, housing law, and provision of services to the identified population preferred. Experience working with individuals affected by mental health, substance use, HIV, or health conditions. Bilingual in Spanish, both written and oral Expectations: Work in the office, in client homes, and in the community from 9:00am to 4:00pm, Monday through Friday. Have a solutions-based approach to presented problems

Job Description Columbus House, Inc. Job Posting: Full Time, (40 hours/week), FLSA Non-Exempt, Essential Environment Service Worker VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose To collaborate with program staff, and assist the Facilities Coordinator as directed to safely implement the maintenance of physical assets, grounds, facilities, equipment and utilities, to monitor the security of occupants and property, and to supervise building occupants and others pursuant to programs and operations to ensure goals are achieved and that the property and improvements are clean, safe, healthy, and may be fully used productively, comfortably, economically and safely, at all times by residents, staff, volunteers, visitors, and others. Duties and Responsibilities General: Complete daily, weekly and monthly checklists, maintain records of scheduled procedures, and identify and recommend improvements pursuant to maintenance, security, and programs and operations. Encourage open and honest communications and teamwork for mutual success. Other related duties as assigned. Maintenance: Assist the Manager of Facilities and perform minor repair and maintenance of all physical assets, buildings, facilities, grounds, and utilities. Inspect physical assets, buildings, facilities, grounds, and utilities and identify items in need of maintenance or repair. Security: Provide onsite security. Inspect physical assets, buildings, facilities, and grounds to ensure such assets and building occupants are safe and secure. Minimum Job Requirements Must have a basic understanding of Columbus Houses' mission, homelessness, substance abuse, and mental health, and the unassisted and unrestricted ability to: move independently throughout Columbus House and Middletown. Perform manual labor in varied assignments; lift and carry as much as 25 pounds safely; do extensive walking, bending, stooping, reaching; use hands to perform fine manipulation and safely use maintenance tools and equipment. Must be reliable and capable of accepting supervision. Knowledge, Skills and Abilities Required Requires skill, knowledge, and experience, pursuant to: safe work practices, occupational hazards, and safety precautions involved in general property security, grounds and maintenance work. Safe and efficient operation, use, and maintenance of a variety of basic hand tools and equipment; chemicals and other products used to perform routine maintenance and custodial work. Recognize failures pursuant to electrical, plumbing, HVAC and other equipment and building components. Requires skill, knowledge, and experience to execute oral and written instructions; read, write, make, and maintain legible reports and records. Maintain effective working relationships with supervisor, co-workers, building occupants, volunteers, public officials, visitors, etc., and work independently or cooperatively as a member of a team. Supervised by: Facilities Director Schedule: 40 hours per week, Monday- Wednesday 8am-4pm and Thursday- Friday 7am- 3pm Salary: $18.00 per hour Benefits: Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

About Us: Since 1990, New Reach has been a dedicated leader in providing shelter, housing, stabilization, and support for children, families, and individuals experiencing homelessness or at risk for homelessness in the Greater New Haven and Fairfield County areas. We believe in empowering those affected by homelessness and poverty to achieve lasting independence. Primary Purpose: The Site Coordinator (SC) is responsible for monitoring the activities of the agency shelters which include ensuring compliance with program policies and procedures, maintaining the safety of the residents and the security and cleanliness of the facility. The SC will provide direct program support to residents and work collaboratively with the other SCs, Case Managers, and Management to promote Housing First and successful program outcomes. The SC is an essential position, which means that the job functions are necessary to conduct agency business even when the agency is not operating normally. This position is for every other weekend from 12AM-8AM Essential Functions: Monitor the activities of residents to ensure the safety of residents, staff, and guest(s) Provide on-going support to residents Complete intake paperwork for clients who enter shelter outside of regular business hours Maintain written and oral communication of incidents in accordance with agency policies Supervise and assist residents with daily cleanup/house responsibilities. Assist residents with Activities of Daily Living (ADL) Enforce New Reach policies and follows staff policies and procedures Monitor supplies and communicate needs to Program Manager(s) Communicate with other staff and maintain the turnover log This position is considered essential which means that the job functions are necessary to conduct agency business even when the agency is not operating normally. Employees designated as essential are expected to report to or remain at work when the agency has a delayed opening, early release, or closure Other duties as assigned to assure successful operations Qualifications High school diploma or equivalency required Ability to establish and maintain professional boundaries in working with clients Assertiveness, creativity and ability to work independently or with a team Knowledge of community resources and systems Demonstrated initiative, good judgment and self-direction Access to reliable transportation Basic computer skills including proficiency in Microsoft Office Bilingual (Spanish and English) preferred Experience with homelessness preferred Knowledge of and sensitivity to women's issues (domestic violence, sexual abuse etc.) Excellent interpersonal skills Expectations: Have a solutions-based approach to presented problems. Be supportive, engaging and encouraging to peers and staff. Be adaptable to change and willing to take on more responsibility. Maintain strict confidentiality concerning any client's or employees' personal information, living information, and/or HIV status Provides a commitment to the values of New Reach: Professionalism, Integrity, Compassion and Initiative Adheres to all New Reach's Policies and Procedures If you are looking for something new and exciting and want to join a fast growing and innovative organization, we'd love to work with you! EEO/VET Employer

As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help, they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: Reporting to the Program Director, the Program Support Specialist provides administrative and operational support to the Rapid Re-Housing and Permanent Supportive Housing programs within the Greater New Haven Housing Services portfolio. This position assists with day-to-day program coordination, documentation, reporting, and communication to ensure efficient service delivery and compliance with funder and agency requirements. The Program Support Specialist works closely with program staff, operations, and community partners to support housing placements, track program data, and maintain organized systems that promote effective and timely service delivery. Essential Functions: Provide administrative and logistical support to ensure smooth daily operations across diversion, crisis, and housing programs. Assist program leadership with scheduling, reporting, and coordination between departments. Ensure program files, leases, and service documentation meet agency, funder, and accreditation standards. Support preparation for audits, monitoring visits, and quality assurance reviews. Support scheduling and tracking of apartment inspections, rent reasonableness reviews, lease renewals, and maintenance work orders. Communicate with landlords, vendors, and operations staff to ensure timely resolution of housing needs. Assist with collecting, reviewing, and submitting financial documentation for payment or reimbursement. Support grant and contract reporting as directed by program leadership. Prepare agendas, take meeting minutes, and ensure follow-up on action items for leadership and team meetings. Manage the shared calendar, coordinate meeting spaces, and support internal communications. Maintain professional communication with community partners, housing providers, and funders as directed. Represent the agency in meetings and assist in follow-up communications and reporting. Identify administrative process improvements to enhance team efficiency and client service delivery. Support leadership with special projects and agency initiatives as needed. Uphold strict confidentiality and ethical standards in handling client and staff information, following HIPAA and agency policies. Perform additional administrative or coordination tasks as necessary to support program success and agency operations. Qualifications: Associate's or Bachelor's degree in Business Administration, Human Services, or a related field required (or equivalent combination of education and experience) Minimum 2-4 years of experience in an administrative, program coordination, or office management role Experience in human services, housing, or nonprofit administration preferred Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines Excellent written and verbal communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database systems Strong attention to detail and accuracy in data entry, reporting, and recordkeeping Ability to work both independently and as part of a collaborative team Demonstrated professionalism, discretion, and confidentiality Valid driver's license and reliable transportation with proof of insurance Expectations: Maintain a proactive and solutions-focused approach to daily responsibilities Communicate clearly, respectfully, and effectively with staff, clients, and partners Be organized, reliable, and detail-oriented in all administrative and operational tasks Exhibit flexibility and adaptability in a dynamic, team-oriented environment Uphold confidentiality, professionalism, and integrity at all times Demonstrate initiative in identifying ways to improve administrative systems and program efficiency Represent New Reach's core values: Professionalism, Integrity, Compassion, and Initiative Adhere to all agency policies and procedures Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

Columbus House, Inc. Job Posting: Full Time, FLSA Exempt, Non-Essential Donor Stewardship and Annual Fund Manager VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose Under the direction of the Chief Development Officer, the Development Donor Stewardship and Annual Fund Manager participates in the creation and implementation of all plans and programs designed to raise awareness of Columbus House and its programs and services through networking and effective communication and marketing strategy in addition to managing the annual fund drive throughout the donor prospect cycle. Our goal is to raise awareness of the causes of homelessness and the work that Columbus House does to overcome those issues in an effort to continually build a base of new supporters. Duties and Responsibilities In collaboration with CDO create and implement donor stewardship and annual fund plan including events and engaging communications through targeted donor segments for establishing and cultivating donors throughout the giving cycle. Identify and manage annual fund donor prospects with support from the Donor Relations Specialist focusing on elevating giving (major gifts). Develop individual cultivation and solicitation strategies, create relevant engagement opportunities that support the progression of the relationship. Establish planned giving prospect outreach and education through direct mail, newsletters, and direct contact. Identify potential planned giving prospects and create the individual plan. Track progress to goal on annual fund. Conducts client, volunteer, and donor interviews as directed by CDO for inclusion in external communications. In collaboration with CDO identifies and maintains an updated list and relationships with media and other partners Assists in the preparation and dissemination of all media alerts and press releases. Coordinates press events. Creates media packets Assists in preparing staff for speaking engagements and community events Other related duties as assigned by the Chief Development Officer Some evening and weekend work will be required Qualifications Bachelor's Degree and 2+ years of experience in a non-profit Development Office Demonstrated commitment to ongoing professional development Excellent interpersonal, written and verbal communication skills Excellent planning and organizational abilities; comfortable working independently and proactively on multiple priorities Strong relationship building skills Excellent networking and donor outreach skills Strong analytical experience in managing donor data. Outstanding skills in the utilization of Microsoft Office programs Self-starter with excellent time management skills and a deadline oriented mindset Capable of seamlessly managing multiple assignments and priorities Good judgment and a strong sense of confidentiality High degree of reliability and punctuality Able to clearly articulate the Columbus House mission and is comfortable maintaining relationships with staff, managers, senior leadership, board members and all other Columbus House stakeholders Fully understands the goals and plans of the Development Department and works collaboratively and independently to achieve those goals Valid US driver's license and a good driving history Supervised by: Chief Development Officer Schedule: Monday- Friday 9:00am- 5:00pm with flexibility Salary range: $60,000 to $70,000 Benefits Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full-time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

Columbus House, Inc. Job Posting: Full Time (40 hours/week), FLSA Non-Exempt, Essential Facilities Technician VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose Under the direction of the Director of Facilities, the Facilities Technician will be the point person in the absence of the Facilities Manager. The Facilities Technician collaborates with the Facilities Technicians, Environmental Service Workers and with Program Staff to safely implement the repair and maintenance of physical assets, grounds, facilities, equipment and utilities; to monitor the security of occupants and property, and to supervise building occupants and others pursuant to programs and operations to ensure goals are achieved and that the property and improvements are clean, safe, healthy, and may be fully used productively, comfortably, economically and safely, at all times by residents, staff, volunteers, visitors, and others. Facilities Technicians are mindful of the clients served by Columbus House and seek to maintain a physical environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration, and empowerment. Duties and Responsibilities Complete daily, weekly, and monthly checklists, maintain records of scheduled procedures, and identify and recommend improvements pursuant to maintenance, security, and programs and operations. Complete all required safety training on time as assigned by the company. Replace and repair building finishes such as ceiling tiles, door hardware, and can paint walls, piping, floors, and equipment etc. Perform minor repair and maintenance of all physical assets, buildings, facilities, grounds, and utilities. Inspect physical assets, buildings, facilities, grounds, and utilities and identify items in need of maintenance or repair; ensure assets and facility occupants are safe and secure. Clean and maintain grounds including but not limited to grass cutting, shrub pruning, snow removal and de-icing. Reliably and safely transport other staff, materials, supplies and tools as required throughout the state of Connecticut. Cleanup after yourself when completing a project. Assist with Environmental Services when required. Use the EMAINT work order system. Complete all required documentation and reporting. Respond immediately to emergency situations and customer concerns. Monthly on-call responsibilities. Use your own vehicle and have your own tools. On-call responsibilities. Other related duties as assigned. Knowledge, Skills and Abilities Required High School Graduate or equivalent. Able to follow directions and accept supervision. Skill, knowledge, and experience, pursuant to safe work practices, occupational hazards, and safety precautions involved in general property security, grounds, and maintenance work; safe and efficient operation, use, and maintenance of a variety of basic hand tools and equipment; chemicals and other products used to perform routine maintenance and custodial work. Assist with troubleshooting and repairs of buildings and installed systems to include HVAC, plumbing systems, kitchen equipment, roofs, drains, shop, and grounds equipment. The interpersonal skills required to maintain effective working relationships with supervisor, co-workers, building occupants, volunteers, public officials, visitors, etc.; and the ability to work independently or cooperatively as a member of a team. Excellent organizational and time management skills with a deadline-oriented mindset. Basic computer skills for time keeping and email purposes. Ability to maintain legible reports and records. Strong empathic skills coupled with a high degree of reliability and punctuality. Valid Driver's license with a good driving record. May be only Facility Technician staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or stand-by or on-call duties. Supervised by: Director of Facilities Schedule: 9:00 am to 5:00 pm Monday through Friday Pay Range: $22 plus excellent benefits Benefits Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: To provide job readiness, workforce development, and employment support to Young Adults ages 18-24 experiencing homelessness or are in the process of being housed). This role focuses on increasing employment, enhancing vocational skills, and improving income stability as part of each young adult's housing and stabilization plan. Essential Functions: * Engage clients using a Positive Youth Development (PYD) approach, establishing trusting, collaborative, strength-based relationships focused on empowerment, self-efficacy, and long-term employment success. * Meet with clients in person, including in their homes, community locations, and shelter settings, to deliver accessible, youth-centered employment supports * Provide resume building, interview preparation, and employment skill-building that highlights youth strengths, talents, and future goals. * Develop individualized employment plans collaboratively with youth, incorporating their goals, preferences, and feedback, and coordinating with the assigned case worker to support holistic stabilization. * Conduct job development and job search activities that build on each youth's strengths and interests, consistent with PYD's focus on individualized opportunity creation. * Support youth in making employer contacts, submitting applications, and exploring career opportunities, while coaching confidence, self-advocacy, and workplace readiness. * Coordinate with community employment providers to bring presenters, workforce training, certification opportunities, and youth-friendly employment resources directly to clients. * Provide individualized support to help youth maintain employment, navigate workplace challenges, and continue building their vocational identity and independence. * Support case management functions to ensure coordinated care, cross-team collaboration, and consistency in youth stabilization pathways. * Accurately enter service data and case notes into HMIS in accordance with agency timelines, documentation standards, and contractual requirements. * Collaborate with internal teams (Diversion, Rapid Rehousing, Permanent Supportive Housing and Transitional Housing) and external partners, promoting a coordinated, youth-driven continuum of support grounded in Positive Youth Development. Qualifications: * BA/BS in Human Services (or similar) or Associate's Degree and three years human service experience required * At least 3 years of experience providing employment services * Experience working with people experiencing homelessness that are diagnosed with serious mental illnesses and/or substance use disorder Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

Job Description As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will supervise, train, lead staff, and coordinate, and ensure that all services are being delivered according to program specifics and in compliance with funder requirements. Essential Functions: Oversee and manage all aspects of operations and service delivery of the Greater New Haven Youth Rapid Rehousing Program and Diversion programs, including but not limited to support needed for individuals and families. Oversee and manage all aspects of the implementation of evidence-based models within program service delivery , including but not limited to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning Support discussions, execution and successful completion of the organization's annual Strategic Planning directives and objectives Conduct and/or participate in community training and meeting facilitation as a representative of NR to enhance community knowledge and skills associated with homeless service delivery and evidence-based practices Prepare monthly, quarterly, and annual reports for agency and funding sources as required by contract and agency policy Monitor and manage compliance of agency data implementation, tracking and dashboard metrics created to support the successful operations of services and annual goals Advocate to the Chief Program Officer & Executive Leadership Team the needs of programs, including programmatic needs and operational needs; monitor and revise program policies and procedures, in coordination with other staff and community partners as necessary Ensure compliance with all accreditation, certification and regulatory standards Supervise staff per agency supervision standards, orient and train all staff to ensure that job responsibilities are being performed in a quality manner, consistent with policy and enforce disciplinary actions when necessary Responsible for hiring, verification of time worked, monitoring and approval of PTO time, and annual performance evaluations of staff Ensure the quality of data maintained in the Homelessness Management Information System (HMIS) database. Ensure maintenance and accuracy of all client records and program statistics/outcome measures Act as NR's representative at community meetings and collaborative; create awareness; educate policy makers on issues relevant to the need of housing for families with special needs Maintain 24-hour availability in the event of an emergency Assist with special projects and complete other duties as assigned Qualifications: Master's Degree in related field or BS/BA in related field and 3-5 years' management experience required. Critical Time Intervention Instructor Certified Preferred. Program administration/development skills required; with a strong ability to lead. · Experience managing housing, service programs, home visitor, and other similar programs. Experience and education on issues of substance abuse, mental illness and homelessness; desire to promote equal access and opportunity for at-risk/homeless persons. Highly motivated, creative with excellent interpersonal skills; strong advocacy skills. Proficient in Microsoft Office suite Excellent written and verbal communication skills Must have valid driver's license and access to own reliable transportation with proof of insurance. Ability and desire to work as part of team; identify with and support the mission of New Reach Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus Job Posted by ApplicantPro

Job Description Columbus House, Inc. Job Posting: Part Time (16 hours/week), FLSA Non-Exempt, Essential Resident Support Specialist VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence." Purpose Under the direction of the Recovery House and Respite Manager, the Resident Support Specialist provides supervision, safety, organization, and program management support to up to 19 homeless clients in need of 24/7 shelter including those in transitional housing and those in need while they recuperate from recent medical procedures. The Resident Support Specialist networks with the greater New Haven shelters and social service system and collaborates with other Columbus House residential staff in order to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration and empowerment. Qualifications, Knowledge, Skills and Abilities High School Graduate or equivalent; Demonstrated the ability to manage, motivate and direct consumers. Complete knowledge base of all aspects of the delivery of residential services for the homeless population. Excellent organizational and time management skills with a deadline-oriented mindset Proficient in Microsoft Office and other common desk top applications. Able to effectively use the local network of substance abuse, mental health, and social services providers. Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics. Knowledge of local housing and vocational/entitlement programs. Culturally competent; must possess the capacity to work within a team and foster teamwork. General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions. Able to meet all documentation requirements. Able to foster a Harm Reduction philosophy within the work environment. Strong empathic skills coupled with a high degree of reliability and punctuality. Valid drivers' license with a good driving. Responsibilities Perform hourly wellness rounds on the floor. Supervise up to nineteen clients to ensure compliance with all house rules. Counsel clients to assist them with following their recovery service plans. Assist in ensuring security of the Shelter. Maintain hourly logs. Observe and document medication calls. Help move client belongings as necessary. Clean and disinfect rooms as clients leave ensuring rooms are well-prepared for new admissions. Collaborate with other agencies and social service providers. Attend agency and program meetings as scheduled. Complete all required reports/incident logs. Enter data into computer as directed. Provide shift coverage to other RS staff during their break times. Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer. Other related duties as assigned Supervised by: Recovery House and Respite Manager Pay: $18.00/hr. Schedule: Saturday- Sunday 8am-4pm Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity Employer: Minorities/Females/Protected Veterans/ Individuals with Disabilities/Sexual Orientation/Gender Identity. Saturday- Sunday 8am-4pm 16 hours

Job Description Columbus House, Inc. Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential Rapid Rehousing Case Manager VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose Under the purview of the Permanent Supportive Housing Department, the Rapid Rehousing Case Manager provides case management services and time-limited rental and utility assistance to individuals and families currently experiencing homelessness. The Case Manager assists with finding, securing, and maintaining housing and working with clients to establish financial independence. The Case Manager provides linkages to medical, mental health, and substance abuse resources, entitlement/state benefits assistance, and employment opportunities. The Case Manager monitors progress and elevates clients with higher needs to more intensive housing interventions such as Permanent Supportive Housing. Duties and Responsibilities Assist clients with finding, securing, and maintaining housing which includes conducting inspections. Submit monthly fund requests for rental and utility assistance. Provide linkage to resources for clients who may be at risk of eviction, in addition to community resources for social, mental health, educational, vocational, entitlements/benefits, and or substance abuse services. Ability to communicate efficiently and effectively with individuals served. Able to advocate for clients as well as support self-advocacy. Must be able to set and maintain boundaries and adhere to confidentiality. May provide transportation to appointments for clients at the discretion of the case manager on a case-by-case basis. Coordinate and collaborate with other agencies and social service providers. Develop mutually reinforcing relationships with landlords and assist clients to become financially independent. Ability to understand and accept different backgrounds while providing a non-judgmental approach to rendering services. Attending weekly and monthly agency, program, and network meetings. Provide temporary caseload coverage for vacant positions as determined by program needs. Monitor all cases assigned and complete all documentation/charting required by Columbus House Expected to complete a variety of high-quality documentation (CARF Accredited, Department of Housing, Etc.) Experience with HMIS (Homeless Management Information System) or ability to become proficient in database systems. Create strength-based, person-centered service plans. Complete all required assessments both electronic and in written form. Other related duties as assigned. Qualifications High School graduate required, bachelors preferred Excellent organizational and time management skills with a deadline-oriented mindset Strong written and oral communication skills employing the English language Proficient in Microsoft Office and other common desktop and online applications Knowledge of and ability to effectively navigate substance abuse, mental health, and social services networks Familiar with criminal justice barriers and able to engage, motivate, and support the individuals serviced Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics Able to work with multiple populations including youth (18-24 years old), adults, and families Basic knowledge of all aspects of the delivery of person-centered case management Able to meet all documentation requirements within set timeframes Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction and motivational interviewing Understanding of housing first principles, housing law, tenant rights/responsibilities Ability to create professional and respectful relationships with clients, outside providers, landlords and property managers Empathetic and compassionate, with individuals that have experienced homelessness and factors that lead to homelessness Valid drivers' license with a good driving history Supervised by: Rapid Rehousing Manager Schedule: Monday- Thursday 8:30am- 4:30pm Salary range: $25.50-$27.50 Benefits Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply Monday- Thursday 8:30am- 4:30pm 32 Hours

Columbus House, Inc. Job Posting: Full Time, (40 hours/week), FLSA Non-Exempt, Essential Environment Service Worker VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose To collaborate with program staff, and assist the Facilities Coordinator as directed to safely implement the maintenance of physical assets, grounds, facilities, equipment and utilities, to monitor the security of occupants and property, and to supervise building occupants and others pursuant to programs and operations to ensure goals are achieved and that the property and improvements are clean, safe, healthy, and may be fully used productively, comfortably, economically and safely, at all times by residents, staff, volunteers, visitors, and others. Duties and Responsibilities General: Complete daily, weekly and monthly checklists, maintain records of scheduled procedures, and identify and recommend improvements pursuant to maintenance, security, and programs and operations. Encourage open and honest communications and teamwork for mutual success. Other related duties as assigned. Maintenance: Assist the Manager of Facilities and perform minor repair and maintenance of all physical assets, buildings, facilities, grounds, and utilities. Inspect physical assets, buildings, facilities, grounds, and utilities and identify items in need of maintenance or repair. Security: Provide onsite security. Inspect physical assets, buildings, facilities, and grounds to ensure such assets and building occupants are safe and secure. Minimum Job Requirements Must have a basic understanding of Columbus Houses' mission, homelessness, substance abuse, and mental health, and the unassisted and unrestricted ability to: move independently throughout Columbus House and Middletown. Perform manual labor in varied assignments; lift and carry as much as 25 pounds safely; do extensive walking, bending, stooping, reaching; use hands to perform fine manipulation and safely use maintenance tools and equipment. Must be reliable and capable of accepting supervision. Knowledge, Skills and Abilities Required Requires skill, knowledge, and experience, pursuant to: safe work practices, occupational hazards, and safety precautions involved in general property security, grounds and maintenance work. Safe and efficient operation, use, and maintenance of a variety of basic hand tools and equipment; chemicals and other products used to perform routine maintenance and custodial work. Recognize failures pursuant to electrical, plumbing, HVAC and other equipment and building components. Requires skill, knowledge, and experience to execute oral and written instructions; read, write, make, and maintain legible reports and records. Maintain effective working relationships with supervisor, co-workers, building occupants, volunteers, public officials, visitors, etc., and work independently or cooperatively as a member of a team. Supervised by: Facilities Director Schedule: 40 hours per week, Monday- Wednesday 8am-4pm and Thursday- Friday 7am- 3pm Salary: $18.00 per hour Benefits: Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods. Primary Purpose: The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will supervise, train, lead staff, and coordinate, and ensure that all services are being delivered according to program specifics and in compliance with funder requirements. Essential Functions: * Oversee and manage all aspects of operations and service delivery of the Greater New Haven Youth Rapid Rehousing Program and Diversion programs, including but not limited to support needed for individuals and families. * Oversee and manage all aspects of the implementation of evidence-based models within program service delivery , including but not limited to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning * Support discussions, execution and successful completion of the organization's annual Strategic Planning directives and objectives * Conduct and/or participate in community training and meeting facilitation as a representative of NR to enhance community knowledge and skills associated with homeless service delivery and evidence-based practices * Prepare monthly, quarterly, and annual reports for agency and funding sources as required by contract and agency policy * Monitor and manage compliance of agency data implementation, tracking and dashboard metrics created to support the successful operations of services and annual goals * Advocate to the Chief Program Officer & Executive Leadership Team the needs of programs, including programmatic needs and operational needs; monitor and revise program policies and procedures, in coordination with other staff and community partners as necessary * Ensure compliance with all accreditation, certification and regulatory standards * Supervise staff per agency supervision standards, orient and train all staff to ensure that job responsibilities are being performed in a quality manner, consistent with policy and enforce disciplinary actions when necessary * Responsible for hiring, verification of time worked, monitoring and approval of PTO time, and annual performance evaluations of staff * Ensure the quality of data maintained in the Homelessness Management Information System (HMIS) database. Ensure maintenance and accuracy of all client records and program statistics/outcome measures * Act as NR's representative at community meetings and collaborative; create awareness; educate policy makers on issues relevant to the need of housing for families with special needs * Maintain 24-hour availability in the event of an emergency * Assist with special projects and complete other duties as assigned Qualifications: * Master's Degree in related field or BS/BA in related field and 3-5 years' management experience required. * Critical Time Intervention Instructor Certified Preferred. * Program administration/development skills required; with a strong ability to lead. · Experience managing housing, service programs, home visitor, and other similar programs. * Experience and education on issues of substance abuse, mental illness and homelessness; desire to promote equal access and opportunity for at-risk/homeless persons. * Highly motivated, creative with excellent interpersonal skills; strong advocacy skills. Proficient in Microsoft Office suite * Excellent written and verbal communication skills * Must have valid driver's license and access to own reliable transportation with proof of insurance. * Ability and desire to work as part of team; identify with and support the mission of New Reach Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus

Job Description Columbus House, Inc. Job Posting: Seasonal Part Time and Per Diem Positions, FLSA Non-Exempt, Essential Family Triage Resident Support Specialist 2nd & 3rd shifts Seasonal: December 1, 2025 to TBD Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Responsibilities Provide residential supervision and oversight for the family triage residents. Assist in admission/discharge process; supervise chore assignments; monitor client behavior and interactions. Duties include hourly journal entries; supervision and logging of self-administered client medications, incident reporting, demographics, crisis intervention and other assignments as required. Qualifications and Requirements Experience working with the homeless population, including those with substance abuse and mental health issues, is required. Excellent interpersonal, oral and written communication skills are essential. Must have the ability to engage people from a variety of life backgrounds; able to employ Harm Reduction principles and understand Cultural Diversity principles. Ability to learn skills to perform in crisis intervention required. Ability to learn computer skills is required as is a basic knowledge of MS Word and Excel. Bilingual English/Spanish preferred. MUST BE PROMPT AND DEPENDABLE Supervised by: Family Triage Coordinator Pay Scale: $19.00/hr Work Schedules: Monday to Wednesday: 4:00 PM - 12:00 AM Per Diem (3 positions): As needed Sunday to Tuesday (2 positions): 12:00 AM - 8:00 AM Thursday to Sunday (2 positions): 4:00 PM - 12:00 AM Wednesday to Saturday: 12:00 AM - 8:00 AM Please send your resume and a cover letter to Human Resources Specialist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 773-1430 or email ******************** or apply on-line at *********************

Job Description Columbus House, Inc. Job Posting: Part-time, FLSA Non-Exempt, Essential Resident Support Specialist VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence." Purpose Under the direction of the Manager of Shelter Operations, the Resident Support Specialist registers and provides supervision, safety, organization, and program management support to all shelter residents, on-site Recovery Support Specialists, and volunteers. The Resident Support Specialist networks with the greater New Haven shelters and social service system and collaborates with other Columbus House residential staff in order to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration and Empowerment. Qualifications, Knowledge, Skills and Abilities This position involves supervising homeless adults in a residential setting. Individual must have demonstrated the ability to manage, motivate and direct clients, time management and organizational skills essential. Knowledge base of all aspects of the delivery of residential services for the homeless population preferred. Must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate. Culturally competent; must possess the capacity to work within a team and foster teamwork. Must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions. Able to foster a Harm Reduction philosophy within the work environment. Strong empathic skills. Bi-lingual English/Spanish preferred. Responsibilities Attend/share all required Columbus House and network meetings. Complete all required charting, logs, incident reports; oversee intake, departures, and daily roster and programs. Supervise clients to ensure compliance with all house rules. Assist in ensuring security of the shelter building. Adhere closely to scheduled shift start times and remain on duty until replacement has arrived. Other related duties as assigned. Supervision: Manager of Shelter Operations Salary Range: $18.00 per hour Schedule: Friday- Saturday 4:00 p.m. to 12:00 a.m. Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply Schedule: Friday- Saturday 4:00 p.m. to 12:00 a.m.

Columbus House, Inc. Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential Rapid Rehousing Case Manager VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Purpose Under the purview of the Permanent Supportive Housing Department, the Rapid Rehousing Case Manager provides case management services and time-limited rental and utility assistance to individuals and families currently experiencing homelessness. The Case Manager assists with finding, securing, and maintaining housing and working with clients to establish financial independence. The Case Manager provides linkages to medical, mental health, and substance abuse resources, entitlement/state benefits assistance, and employment opportunities. The Case Manager monitors progress and elevates clients with higher needs to more intensive housing interventions such as Permanent Supportive Housing. Duties and Responsibilities Assist clients with finding, securing, and maintaining housing which includes conducting inspections. Submit monthly fund requests for rental and utility assistance. Provide linkage to resources for clients who may be at risk of eviction, in addition to community resources for social, mental health, educational, vocational, entitlements/benefits, and or substance abuse services. Ability to communicate efficiently and effectively with individuals served. Able to advocate for clients as well as support self-advocacy. Must be able to set and maintain boundaries and adhere to confidentiality. May provide transportation to appointments for clients at the discretion of the case manager on a case-by-case basis. Coordinate and collaborate with other agencies and social service providers. Develop mutually reinforcing relationships with landlords and assist clients to become financially independent. Ability to understand and accept different backgrounds while providing a non-judgmental approach to rendering services. Attending weekly and monthly agency, program, and network meetings. Provide temporary caseload coverage for vacant positions as determined by program needs. Monitor all cases assigned and complete all documentation/charting required by Columbus House Expected to complete a variety of high-quality documentation (CARF Accredited, Department of Housing, Etc.) Experience with HMIS (Homeless Management Information System) or ability to become proficient in database systems. Create strength-based, person-centered service plans. Complete all required assessments both electronic and in written form. Other related duties as assigned. Qualifications High School graduate required, bachelors preferred Excellent organizational and time management skills with a deadline-oriented mindset Strong written and oral communication skills employing the English language Proficient in Microsoft Office and other common desktop and online applications Knowledge of and ability to effectively navigate substance abuse, mental health, and social services networks Familiar with criminal justice barriers and able to engage, motivate, and support the individuals serviced Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics Able to work with multiple populations including youth (18-24 years old), adults, and families Basic knowledge of all aspects of the delivery of person-centered case management Able to meet all documentation requirements within set timeframes Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction and motivational interviewing Understanding of housing first principles, housing law, tenant rights/responsibilities Ability to create professional and respectful relationships with clients, outside providers, landlords and property managers Empathetic and compassionate, with individuals that have experienced homelessness and factors that lead to homelessness Valid drivers' license with a good driving history Supervised by: Rapid Rehousing Manager Schedule: Monday- Thursday 8:30am- 4:30pm Salary range: $25.50-$27.50 Benefits Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply Monday- Thursday 8:30am- 4:30pm 32 Hours

Job Description Columbus House, Inc. Job Posting: Part Time (16hours/week), FLSA Non-Exempt, Essential Resident Support Specialist VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence." Purpose Under the direction of the Recovery House and Respite Manager, the Resident Support Specialist provides supervision, safety, organization, and program management support to up to 19 homeless clients in need of 24/7 shelter including those in transitional housing and those in need while they recuperate from recent medical procedures. The Resident Support Specialist networks with the greater New Haven shelters and social service system and collaborates with other Columbus House residential staff in order to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration and empowerment. Qualifications, Knowledge, Skills and Abilities High School Graduate or equivalent; Demonstrated the ability to manage, motivate and direct consumers. Complete knowledge base of all aspects of the delivery of residential services for the homeless population. Excellent organizational and time management skills with a deadline-oriented mindset Proficient in Microsoft Office and other common desk top applications. Able to effectively use the local network of substance abuse, mental health, and social services providers. Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics. Knowledge of local housing and vocational/entitlement programs. Culturally competent; must possess the capacity to work within a team and foster teamwork. General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions. Able to meet all documentation requirements. Able to foster a Harm Reduction philosophy within the work environment. Strong empathic skills coupled with a high degree of reliability and punctuality. Valid drivers' license with a good driving. Responsibilities Perform hourly wellness rounds on the floor. Supervise up to nineteen clients to ensure compliance with all house rules. Counsel clients to assist them with following their recovery service plans. Assist in ensuring security of the Shelter. Maintain hourly logs. Observe and document medication calls. Help move client belongings as necessary. Clean and disinfect rooms as clients leave ensuring rooms are well-prepared for new admissions. Collaborate with other agencies and social service providers. Attend agency and program meetings as scheduled. Complete all required reports/incident logs. Enter data into computer as directed. Provide shift coverage to other RS staff during their break times. Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer. Other related duties as assigned Supervised by: Recovery House and Respite Manager Pay: $18.00/hr. Schedule: Saturday- Sunday 12am-8am Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply Saturday- Sunday 12am-8am 16 hours

Columbus House, Inc. Job Posting: Seasonal Part Time and Per Diem Positions, FLSA Non-Exempt, Essential Family Triage Resident Support Specialist 2 nd & 3 rd shifts Seasonal: December 1, 2025 to TBD Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Responsibilities Provide residential supervision and oversight for the family triage residents. Assist in admission/discharge process; supervise chore assignments; monitor client behavior and interactions. Duties include hourly journal entries; supervision and logging of self-administered client medications, incident reporting, demographics, crisis intervention and other assignments as required. Qualifications and Requirements Experience working with the homeless population, including those with substance abuse and mental health issues, is required. Excellent interpersonal, oral and written communication skills are essential. Must have the ability to engage people from a variety of life backgrounds; able to employ Harm Reduction principles and understand Cultural Diversity principles. Ability to learn skills to perform in crisis intervention required. Ability to learn computer skills is required as is a basic knowledge of MS Word and Excel. Bilingual English/Spanish preferred. MUST BE PROMPT AND DEPENDABLE Supervised by: Family Triage Coordinator Pay Scale: $19.00/hr Work Schedules: Monday to Wednesday: 4:00 PM - 12:00 AM Per Diem (3 positions): As needed Sunday to Tuesday (2 positions): 12:00 AM - 8:00 AM Thursday to Sunday (2 positions): 4:00 PM - 12:00 AM Wednesday to Saturday: 12:00 AM - 8:00 AM Please send your resume and a cover letter to Human Resources Specialist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 773-1430 or email ******************** or apply on-line at *********************

Columbus House, Inc. Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential DMHAS Outreach & Engagement Case Manager VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities." Objective To support and link consumers to housing, educational, employment, vocational, spiritual, recreational, medical, and treatment resources; to reduce the numbers of men and women in Middlesex County who struggle with mental illness and/or substance abuse which has or can lead them to homelessness. Qualifications BA degree required, Masters preferred or four years plus experience working as a case manager in outreach/substance abuse position. Experienced individual to work with people who are homeless and who have a history of mental health issues and substance abuse and who are currently disengaged from services. Knowledgeable of outreach activities, engagement skills, basic entitlements, housing, state and community resources and mental health issues. Must have organizational and network skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities; Sensitivity to working with people with various cultural backgrounds and must have knowledge of Trauma Informed and Gender Specific care services. Computer literate with the ability to learn new software programs required. Must have valid Driver's License and a good driving record. Harm Reduction skills and PTSD knowledge a plus. Bi-lingual English/Spanish preferred. Responsibilities Engage in street outreach to consumers who have histories of homelessness, mental illness, substance abuse, unemployment, incomplete educations, lack of employment skills and are disengaged from services. Must be comfortable providing a full range of case management services to individuals in the community, i.e. in soup kitchens, shelters and on the streets. Must team with and support all other outreach case managers and shelter case managers as appropriate. Attend all required network and staff meetings; meet with Middlesex and Transitional Programs Manager for regular supervision; review caseload on a weekly basis; complete required monthly, weekly and daily charting and movement reports. Position will be required to collaborate with the CAN Entry and Exit process in Middlesex region. Must be able to work one evening a week at the local Warming Center during winter season after 9PM. Complete all required documentation accurately and in timely fashion. Enter all required client data completely, accurately and timely into Case Worthy computer program. Other related duties as assigned. Supervised by: Manager of Middlesex Services Salary Range: $25.50-$27.50 per hour plus excellent benefits Schedules: Monday - Thursday, 8am-4pm. Some early mornings and evenings are required to accommodate outreaching clients in the community. Tuesday - Friday, 8am-4pm Some early mornings and evenings are required to accommodate outreaching clients in the community. Openings: 2 Benefits Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 401 K retirement plan with employer matching contribution Paid time off 10 paid holidays Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to ************ or email to ******************** or apply at ********************* Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply Monday - Thursday, 8am-4pm. Some early mornings and evenings are required to accommodate outreaching clients in the community.

Columbus House, Inc. Job Posting: Residential Support Specialist (Multiple positions available) Seasonal: December 1, 2025 through March 31, 2026 Part Time, FLSA Non-Exempt Purpose The Wallingford Emergency Shelter's guiding principle is to save lives during the harshest winter months of the year by providing compassionate care for the most vulnerable residents of Middlesex and New Haven areas. This position will supervise homeless adult clients in a congregate shelter setting. Duties and Responsibilities Attend all required Columbus House training and meetings. Complete all required charting, logs, incident reports; oversee intake, departures, and daily roster; Supervise clients to ensure compliance with all shelter rules. Perform light laundry duties. Assist in ensuring security of the shelter building. Adhere closely to scheduled shift start times and remain on duty until replacement has arrived. Other related duties as assigned. Qualifications Individual must have demonstrated the ability to manage, motivate and direct clients; time management and organizational skills essential; knowledge base of all aspects of the delivery of residential services for the homeless population preferred; must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate; culturally competent; must possess the capacity to work within a team and foster teamwork; must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions; able to foster a Harm Reduction philosophy within the work environment; strong empathic skills. Reliability and punctuality are essential. Bi-lingual English/Spanish a plus. Valid drivers' license with a good driving history. Supervised by: Manager of Middlesex Emergency Services Salary: $19 per hour, no benefits Schedule: Up to 40 hours per week Openings:10 Shifts Available: First Shift: Sundays Only, 8:00 am to 4:00 pm Second Shift: Monday - Sunday, 4:00 pm to 12:00 am Third Shift: Monday - Sunday, 12:00 am to 8:00 am Please send your application or resume and a cover letter to Human Resources Specialist, Columbus House Inc., P.O. Box 7093, New Haven CT. 06519 or fax to ************* or email to ******************** or apply at *********************