Night auditor jobs in Andrews, TX - 20 jobs

The night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a night auditors role is to provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Most night auditors work in hotels. A high school diploma or equivalent along with 2 years' experience in customer service or hospitality is required. Successful night auditors possess excellent mathematical skills and strong customer service skills. Responsibilities for Night Auditor Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Process invoices, post checks to vendors and distribute employee checks Respond to guest complaints, requests and emergencies Reconcile all accounts in a timely manner Verify that all EOD work has been performed by other departments Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Requirements Qualifications for Night Auditor Excellent communication and math skills 2+ years' experience in customer service or hospitality Able to learn computer functions and other on-the-job skills Strong eye for details Good problem-solving skills Ability to multitask Solid customer service skills Strong written and verbal communication skills Exceptional customer service skills Physical Demand: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. - Responsible for balancing and Auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. - Transmit Credit card batches. - Complete and transmit daily management and accounting reports and supporting documents. - Acts as hotel system liaison during night hours. - Performs all Guest Service Representative functions as required, such as, booking room reservations, answering hotel phone calls and notifying guests of messages. - Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. - Ability to effectively deal with guest and employee concerns in a friendly and positive manner. - Make responsible judgment calls on quest issues during the overnight shift. - Make corrections and adjustments and handle all computer problems that might occur throughout the shift. - Must have good trouble shooting skills. - Answer routine questions from co-workers - Lead completion of daily tasks within the department or work unit - interact with others when necessary to achieve desired outcomes - Maintains complete confidentiality of all company information at all times. - Other duties may be assigned. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. - Six months related experience and/or training preferred; or equivalent combination of education and experience. - Must have a High School diploma or GED. - Must be proficient in Microsoft applications (Excel, Access, Word) - Must be able to read and write in English and have good verbal communicating skills. - Basic math skills such as adding, subtracting, fractions, decimals, percentages etc. - Ability to define problems, collect data, establish facts, and draw valid conclusions. SUPERViSORY RESPONSiBiLiTiES This job does not have supervisory responsibilities. LANGUAGE SKiLLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONiNG ABiLiTY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTiFiCATES, LiCENSES, REGiSTRATiONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSiCAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift, push, pull and/or move up to 25 pounds. Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENViRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

←Back to all jobs at Odessa Marriott Hotel and Conference Center Night Auditor Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day processes/ Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures Maintain Front Office computer system operation according Fulfill all Front Office functions Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures Maintain proper record keeping (i.e. log books etc.) Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Run morning reports Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off 401k Retirement Plan Employee assistance program Please visit our careers page to see more job opportunities.

Fairfield Inn Marriott seeks full-time and part-time Night Auditors/Front Desk Associates to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up front desk area Balance cash drawer. Work collaboratively with team members and stay current on with communication log. Set up Breakfast COMPENSATION. Starting wage is based on experience. PERKS. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide. SCHEDULE. Part-time positions available for 10pm-6am shift. Part-time and full-time position available for the 2 pm-10 pm position. Flexibility required to cover nights, weekends and/or holidays as needed. QUALIFICATIONS. Must be 18 years of age or older. Preference given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and in our community-integrity is essential. Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information. Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry. Someone motivated to use safe work practices and is resourceful in solving problems. Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

Job Description Hotel Night Auditor We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it. This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each evening to ensure proper accounting and payment processing. The person selected for this role will have: 2+ years of experience in a hands-on customer service role, preferably in a hospitality environment Computer efficiency Passion for customer service Strong ability to multitask and prioritize Problem identification and resolution skills Ability to work with very limited supervision (the Night Auditor is often the only employee on duty) Strong administrative skills Ability to remain calm while handling guest concerns and situations at night Ability to stay awake and maintain focus for long periods of inactivity Some of the duties include: Checking guests in and out Answering questions about the neighborhood and surrounding areas Setting up morning coffee and other breakfast preparations Having conversations with guests throughout the morning/night to give them a great experience Assembling and reviewing daily financial/operations records Ensuring guests have a quiet experience by enforcing noise curfews, occupant policies, etc. Maintaining strong relationships with local law enforcement when they are on-site Capturing company point-of-contact info when available to assist with sales activities Reporting any facility issues such as lighting, vending machines, property damage to management Various administrative tasks as assigned by the General Manager Routine walks around the property to ensure hotel maintains a quiet and safe environment We are looking for part time to full time employees. Past hospitality experience is necessary.

Job Description Hotel Night Auditor We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it. This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each evening to ensure proper accounting and payment processing. The person selected for this role will have: 2+ years of experience in a hands-on customer service role, preferably in a hospitality environment Computer efficiency Passion for customer service Strong ability to multitask and prioritize Problem identification and resolution skills Ability to work with very limited supervision (the Night Auditor is often the only employee on duty) Strong administrative skills Ability to remain calm while handling guest concerns and situations at night Ability to stay awake and maintain focus for long periods of inactivity Some of the duties include: Checking guests in and out Answering questions about the neighborhood and surrounding areas Setting up morning coffee and other breakfast preparations Having conversations with guests throughout the morning/night to give them a great experience Assembling and reviewing daily financial/operations records Ensuring guests have a quiet experience by enforcing noise curfews, occupant policies, etc. Maintaining strong relationships with local law enforcement when they are on-site Capturing company point-of-contact info when available to assist with sales activities Reporting any facility issues such as lighting, vending machines, property damage to management Various administrative tasks as assigned by the General Manager Routine walks around the property to ensure hotel maintains a quiet and safe environment We are looking for part time to full time employees. Past hospitality experience is necessary.

Residence Inn Odessa SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Lodge. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Permian Lodging rules and regulations for the safe and effective operation of the Property's facilities. Employees who violate Property rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the Property. Assist concierge in handling mail and facsimiles and providing guest with information regarding Lodge facilities and local attractions. Book reservations for those guests who approach the Front Desk. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where Lodge is located and its attractions. Extensive knowledge of the Lodge, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by Property environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the Lodge on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, facsimile machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Medical Front Desk Representative, Full-time, Midland, TX Why AllerVie Health? Millions of people live with allergies, asthma, and complex immunological conditions that quietly disrupt their daily lives - from poor sleep and chronic discomfort to limits on how they work, move, and show up for the people they love. Too often, care is fragmented, reactive, or focused on managing symptoms instead of truly improving quality of life. AllerVie Health exists to change that. Our mission is simple but powerful: help patients achieve and maintain better health - free from the symptoms and suffering that hold them back. Through comprehensive, personalized care, we support patients at every stage of their journey, delivering real relief and measurable improvements in how they live day to day. As a growing healthcare organization, we're expanding access to specialized allergy and immunology care across communities - and building teams that make that impact possible. Whether you're in a clinical, operational, or corporate role, your work directly supports patients getting their lives, energy, and confidence back. If you're motivated by meaningful work and want to be part of a mission you can feel, we'd love to meet you. About You: You're motivated by patient-centered work and believe great care starts with integrity, accountability, and compassion. You take pride in delivering high-quality care while supporting patients and teammates with empathy and professionalism. You bring optimism to your work, advocate for patients, and believe small moments of care can make a big difference. If you're driven by purpose and want your work to truly impact lives, we'd love to connect. Job Summary: AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We're a growing organization committed to delivering exceptional allergy and immunology care-and we're looking for team members who share our passion for making a difference in the lives of others. Location: 5000 Briarwood Avenue Midland, TX 79707 Pay Range: Starting pay is $16 an hour, depending on experience. Key Responsibilities: Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery Qualifications, Education, and Experience: High school diploma or GED required Prior experience in a healthcare or medical front office setting strongly preferred Excellent interpersonal and customer service skills with a friendly, professional demeanor Strong written and verbal communication abilities Highly organized with attention to detail and the ability to multitask in a fast-paced environment Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems Why Join AllerVie? When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day. Benefits: Medical, Dental, and Vision Insurance Plans Employer HSA contribution Employer-Paid Life Insurance Supplemental benefit offerings 401(k) Plan with employer match Generous PTO and paid holidays Learn About Us: Career Page: Open Positions - AllerVie Health LinkedIn: ************************************************************ View=all Instagram: ***************************************** AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Residence Hall Front Desk Clerk plays a pivotal role in ensuring smooth operations within Residence Life at Midland College. They are responsible for providing exceptional customer service to residents, guests, and staff while maintaining a safe and welcoming environment. This position requires a combination of administrative tasks, customer service, and basic problem-solving skills. The Residence Hall Front Desk Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike. Essential Functions Customer Service: Greet residents, guests, and visitors in a friendly and professional manner Provide information and assistance regarding residence hall policies, procedures, and services Address inquiries, concerns, and complaints promptly and effectively Able to answer phone calls and direct issues to the appropriate party Maintain a positive and welcoming atmosphere at the front desk area Administrative Support: Answer phone calls, and in-person inquiries Assist with check-ins and check-outs for residents Assist with administrative tasks as assigned by Residence Life staff Security and Safety: Monitor access to the residence hall, ensuring only authorized individuals enter the building Knowledge of residence hall policies and regulations to ensure the safety and security of residents and property Observe, report, and document all policy violations Respond appropriately to emergencies, including contacting appropriate on-call staff, and following established procedures Report maintenance issues, safety hazards, and security concerns observed to the on-call staff or hall manager Comply with FERPA guidelines Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment Participate in staff meetings, trainings, and professional development opportunities Work cooperatively with other front desk clerks and Residence Life Operations Clerks to ensure seamless coverage and support Complete other duties assigned Physical Demands Must be able to remain in a stationary position more than 50% of the time Must be able to sit or stand for long periods of time The person in this position needs to move to other locations on campus occasionally Repetitive use of a keyboard at a workstation Use of manual dexterity The person in this position frequently communicates with others; must be able to exchange accurate information Use of Audible and Visual Communications Frequently moves equipment or paperwork weighing up to 20 pounds Duties indoors and some outdoors Required Qualifications High school diploma or equivalent required Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Strong attention to detail and accuracy in record-keeping Knowledge of basic computer applications (e.g., Microsoft Office suite) Ability to maintain confidentiality and handle sensitive information with discretion Required to work evenings, weekends, and holidays per scheduled shift Preferred Qualifications College Coursework Preferred Previous Customer Service experience. Experience with multi-line telephone.

Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience .

Job Description The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotels and hotel outlets including Food & Beverage as well as for continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor should possess a professional warm & welcoming demeanor, must be a self-starter able to work along and multi-task in a fast-paced environment. Possess technical knowledge and aptitude. Excellent communication skills are essential in order to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments. Essential Responsibilities and Duties include the following - Other Duties May Be Assigned : Adhere to Platinum Management Services, LLC. and Brand specific standards. Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates. Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards. Promote the property through goodwill, courtesy and a positive attitude. Maintain thorough knowledge of hotel information including but not limited to room categories, room rates, packages, promotions, local area, attractions and events. Be proficient in all front desk and guest service operations. Be proficient in housekeeping operations particularly laundry tasks of operating machines, sorting, washing, drying and folding clothes and linens. Anticipate and address guests' service needs, assist individuals with disabilities. Handle guest complaints and comments efficiently and courteously. A courteous and professional demeanor must prevail when handling upset guests and difficult situations. Calculate account balances and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front Desk duties including check-in, check-out and cashier procedures in a proper and efficient manner. Follow proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced and all supporting documentation is attached. Reconcile all charges to the ledger. Answer the telephone efficiently and pleasantly within three rings and with correct greeting per Company standards. Take each available opportunity to upsell hotel services, facilities and outlets. Enter wakeup calls accurately and immediately. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Report loss prevention/security of any guest reports or theft to management. Report and record accidents, injuries and unsafe work conditions to management. Coordinate with maintenance department on any guest reported or observed problems. Stock, the pantry/suite/gift shop: Assist with Breakfast setup Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential. Qualifications & Requirements: Excellent verbal and communication skills required. Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards. Proficient in English. Bi-lingual a plus. Ability to attend and complete job and Brand training. Ability to attain and maintain ServSafe/Food handler/Server permit for Food and Beverage preparation and serving. Beverages may be inclusive of alcohol - location specific. Self-starter with effective leadership skills. Proficient with current technologies and software inclusive of business applications PMS, POS, MICROS (ERP a+) etc. Knowledge of basic accounting functions. Clean Motor Vehicle Report (MVR) in order to drive property transportation vehicle. (If applicable at your location) Must be available to Work nights and a flexible schedule. Reliable and able to work alone. Have an outgoing personality. Maintain professionalism at all times. Stand for an extended period of time. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Previous Front Desk experience in hospitality experience preferred. High School Diploma required; college degree a plus. ** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily. Powered by JazzHR 2ITZ7ibNsc

Job Description Fairfield Inn Marriott seeks full-time and part-time Night Auditors/Front Desk Associates to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up front desk area Balance cash drawer. Work collaboratively with team members and stay current on with communication log. Set up Breakfast COMPENSATION. Starting wage is based on experience. PERKS. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide. SCHEDULE. Part-time positions available for 10pm-6am shift. Part-time and full-time position available for the 2 pm-10 pm position. Flexibility required to cover nights, weekends and/or holidays as needed. QUALIFICATIONS. Must be 18 years of age or older. Preference given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and in our community-integrity is essential. Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information. Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry. Someone motivated to use safe work practices and is resourceful in solving problems. Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

←Back to all jobs at Odessa Marriott Hotel and Conference Center Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests before arrival and throughout their stay, maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College coursework in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customer Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situation Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Ability to participate in the creation of an enjoyable work environment. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with the Company's standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with the Company's policies, standards, and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with the Company's standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Company's performance standards are met. Handle requests for information, mail, and messages in an efficient and courteous manner. Answer guest inquiries about hotel service, facilities, and hours of operation Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel. Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed-out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate quoting scenario. Be familiar with all Company policies, house rules, and hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail, and messages as needed to guests and meeting rooms. • Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up-to-date working knowledge of all property amenities, special events, local area attractions, and things to do around the hotel. Perform other duties as assigned, which may include, but are not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Please visit our careers page to see more job opportunities.

DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: - Customer Service experience preferred. PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Townplace Suites seeks full-time and part-time Night Auditors/Front Desk Associates to join its hotel team. This position is key to delivering outstanding guest experiences, especially during check-in and check-out. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services and amenities and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquiries about making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up the front desk area Balance cash drawer. Work collaboratively with team members and stay current on the communication log. Set up Breakfast Close and restart the hotel system each night. COMPENSATION. The starting wage is $12.00 + or more per hour, based on your experience. PERKS. Team members enjoy substantially discounted room rates nationwide. SCHEDULE. A part-time position is available for the 11 pm-7 am shift. A full-time position is available from 7AM - 3PM. Flexibility is required to cover nights, weekends, and holidays. QUALIFICATIONS. Must be 18 years of age or older. Preference is given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and our community and that integrity is essential. I will use a computerized hotel guest reservation system and the Internet to maintain accounts and search for work-related information. Flexibility in your schedule (nights, weekends, holidays) is customary in the hotel industry. Someone motivated to use safe work practices and resourceful in solving problems. The position requires the ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

Welcome and acknowledge all guests in a professional manner in accordance with Company and Brand standards. Responsible for ensuring guest satisfaction and product quality standards are met via guest check in, check out, room reservations, changes and cancellations, guest requests, etc. Secure payment(s); activate/reissue room keys. Supply guests with directions and area information. Must be able to multi-task professionally in a fast-paced environment. Possess technical knowledge and aptitude. Essential Responsibilities and Duties include the following - Other Duties May Be Assigned : Adhere to Platinum Management Services, LLC. and Brand specific standards. Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates. Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards. Promote the property through goodwill, courtesy and a positive attitude. Maintain thorough knowledge of hotel information including but not limited to room categories, room rates, packages, promotions, local area, attractions and events. Be proficient in front desk/ guest service/housekeeping operations. Review and follow procedures to report property equipment, furnishing and supplies in need of repair. Review and follow procedures on Brand and Company Energy Conservation Program. Assist in regular inventory count and processes. Remove trash, tidy lobby and service areas. Anticipate and address guests' service needs, assist individuals with disabilities. Handle guest complaints and comments efficiently and courteously. Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures. Send and receive faxes as needed. Answer the telephone efficiently and pleasantly within three rings and with correct greeting per Company standards. Take each available opportunity to upsell hotel services, facilities and outlets. Enter wakeup calls accurately and immediately. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Report loss prevention/security of any guest reports or theft to management. Report and record accidents, injuries and unsafe work conditions to management. Coordinate with housekeeping department on room statuses frequently during the day. Coordinate with maintenance department on any guest reported or observed problems. Stock, the pantry/suite/gift shop. Other duties as assigned. Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential. Qualifications & Requirements: Excellent verbal and communication skills required. Proficient in English. Bi-lingual a plus. Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards. Ability to attend and complete job and Brand training. Self-starter with effective leadership skills. Proficient with current technologies and software inclusive of business applications. Must be able to work a flexible schedule including weekends. Move up and down stairs, elevators and or service ramps. Adaptable and willing to assist other departments. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Be organized and work well in a fast-paced team environment. Have an outgoing personality. Maintain professionalism at all times. Stand for an extended period of time. Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance. Hotel front desk and/or reservations or customer service experience preferred. High School Diploma required; College Degree is a plus.

Job Description Townplace Suites seeks full-time and part-time Night Auditors/Front Desk Associates to join its hotel team. This position is key to delivering outstanding guest experiences, especially during check-in and check-out. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services and amenities and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquiries about making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up the front desk area Balance cash drawer. Work collaboratively with team members and stay current on the communication log. Set up Breakfast Close and restart the hotel system each night. COMPENSATION. The starting wage is $12.00 + or more per hour, based on your experience. PERKS. Team members enjoy substantially discounted room rates nationwide. SCHEDULE. A part-time position is available for the 11 pm-7 am shift. A full-time position is available from 7AM - 3PM. Flexibility is required to cover nights, weekends, and holidays. QUALIFICATIONS. Must be 18 years of age or older. Preference is given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and our community and that integrity is essential. I will use a computerized hotel guest reservation system and the Internet to maintain accounts and search for work-related information. Flexibility in your schedule (nights, weekends, holidays) is customary in the hotel industry. Someone motivated to use safe work practices and resourceful in solving problems. The position requires the ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

Job Description Welcome and acknowledge all guests in a professional manner in accordance with Company and Brand standards. Responsible for ensuring guest satisfaction and product quality standards are met via guest check in, check out, room reservations, changes and cancellations, guest requests, etc. Secure payment(s); activate/reissue room keys. Supply guests with directions and area information. Must be able to multi-task professionally in a fast-paced environment. Possess technical knowledge and aptitude. Essential Responsibilities and Duties include the following - Other Duties May Be Assigned : Adhere to Platinum Management Services, LLC. and Brand specific standards. Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates. Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards. Promote the property through goodwill, courtesy and a positive attitude. Maintain thorough knowledge of hotel information including but not limited to room categories, room rates, packages, promotions, local area, attractions and events. Be proficient in front desk/ guest service/housekeeping operations. Review and follow procedures to report property equipment, furnishing and supplies in need of repair. Review and follow procedures on Brand and Company Energy Conservation Program. Assist in regular inventory count and processes. Remove trash, tidy lobby and service areas. Anticipate and address guests' service needs, assist individuals with disabilities. Handle guest complaints and comments efficiently and courteously. Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures. Send and receive faxes as needed. Answer the telephone efficiently and pleasantly within three rings and with correct greeting per Company standards. Take each available opportunity to upsell hotel services, facilities and outlets. Enter wakeup calls accurately and immediately. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Report loss prevention/security of any guest reports or theft to management. Report and record accidents, injuries and unsafe work conditions to management. Coordinate with housekeeping department on room statuses frequently during the day. Coordinate with maintenance department on any guest reported or observed problems. Stock, the pantry/suite/gift shop. Other duties as assigned. Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential. Qualifications & Requirements: Excellent verbal and communication skills required. Proficient in English. Bi-lingual a plus. Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards. Ability to attend and complete job and Brand training. Self-starter with effective leadership skills. Proficient with current technologies and software inclusive of business applications. Must be able to work a flexible schedule including weekends. Move up and down stairs, elevators and or service ramps. Adaptable and willing to assist other departments. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Be organized and work well in a fast-paced team environment. Have an outgoing personality. Maintain professionalism at all times. Stand for an extended period of time. Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance. Hotel front desk and/or reservations or customer service experience preferred. High School Diploma required; College Degree is a plus. Powered by JazzHR zR1vCPrXHe