Night Auditor
Night auditor job in Hunter, NY
**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
**Job Benefits**
+ Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
+ MORE employee discounts on lodging, food, gear, and mountain shuttles
+ 401(k) Retirement Plan
+ Employee Assistance Program
+ Excellent training and professional development
+ Referral Program
Full Time roles are eligible for the above, plus:
+ Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
+ Free ski passes for dependents
+ Critical Illness and Accident plans
**Job Summary:**
Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest. If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!
**Job Specifications:**
+ Starting Wage: $20.00/hr - $23.69/hr
+ Employment Type: Year Round
+ Shift Type: Full Time hours available
+ Minimum Age: At least 18 years of age
+ Housing Availability: No
**Job Responsibilities:**
+ Complies with guest requests (both in person and on the telephone)
+ Maintains a clean and safe work area, restocking supplies as necessary
+ Communicates with other hotel departments/other departments effectively
+ Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.
+ Other duties as assigned
**Job Requirements:**
+ Fluent English
+ Must be able to lift up to 10lbs.
+ Must be able to work weekends & holidays
The expected pay range is $20.00/hr - $23.69/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
_Requisition ID 512749_
_Reference Date: 11/26/2025_
_Job Code Function: Front Office_
Night Auditor
Night auditor job in Saratoga Springs, NY
The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.
Auto-ApplyNight Audit
Night auditor job in Lenox, MA
As a pivotal role in our Front Office, the Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role.
Essential Functions
Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety.
Reconcile and complete all daily front desk agents' work.
Run find trial balance to post rooms and close day.
Run accounts receivable reports.
Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
Perform duties of front desk agent as assigned.
Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Handle emergency situations, ensuring the safety and security of guests and associates.
Maintain safety standards for front office associates in accordance with company policy.
Ability to provide professional communication with internal and external guests.
Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out.
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
Maintain front desk office supplies and equipment while keeping the front office areas clean and organized.
Tend to guests' complaints, questions, and provide exceptional customer service.
Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
Follow all cleanliness standards to ensure guests' satisfaction.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
Follow safety and security procedures.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Skills and Abilities
Understand the mission, vision, and goals of the hotel
Must be able to prioritize and work efficiently with limited supervision
Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to lift up to 75 lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 50 lbs
Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees
Strong team player, able to partner with management and other employees in a professional manner
Job Qualifications/Requirements
Education: High School Diploma or GED equivalence required
Experience: Minimum 1 year experience in a similar role; hotel experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
Hotel Night Auditor
Night auditor job in Hunter, NY
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals.
If you are seeking an overnight position with a team of true professionals, apply today!
Hotel Front Desk Agent
Night auditor job in Saratoga Springs, NY
Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment.
If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you!
The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners.
Pay Range is $17-$19 based on experience.
Job Summary:
Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out.
Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests.
Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions.
Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts.
Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online.
Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager.
Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards.
Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
Flexibility to work days, nights, weekends, holidays, and critical peak business days.
Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy.
Hay Creek offers an extensive benefit and incentive package, including;
Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
Free Life Insurance of $25K from HCH*
Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
Complimentary Staff Meals Daily
Weekly payroll schedule
Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
Dining Discounts at any HCH Property (50% off food for employee and guests)
Spas, Golf Course, and Activities Discounts at any HCH Property
Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
Supportive Culture that is fun and motivating, with open-door policy work environment
Employee Recognition Program through 'Delight Dollars' appreciation and prizes
Employee Assistance Program including 24/7 confidential support and KOFE financial education
Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
Free Parking
(*for eligible associates classified as benefits eligible)
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.
To learn more, visit us at **********************
High School diploma or equivalent.
Ability to operate smoothly and professionally under high stress situations.
Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
1 year customer service experience required, hotel environment highly preferred.
Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred.
Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
May be subject to successful completion of background check.
Guest Service Representative
Night auditor job in Schenectady, NY
LOCATION NAME of Schahet Hotels is currenlty looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team! Job Summary
Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Responsibilities
Greet guests and perform check-in/out procedures in a friendly, professional, and courteous manner
Follow all cash and credit card procedures required by Schahet and brand standard
Answer questions and give directions
Answers phones and make reservations
Update housekeeping room status
Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met
Qualifications
Two years of Hotel Front Desk experience required
Customer service experience required
Experience handling cash and credit card procedures
Attention to detail
Organization skills
Ability and flexibility to work various shifts including evenings, weekends, and holidays
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFull time Hotel Guest Service Agent
Night auditor job in Castleton-on-Hudson, NY
Job Description
Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience.
Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.
Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer.
Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
All other duties as assigned or needed.
Help with other departments as needed
Weekends and holidays are required.
individual will be working both AM and PM shifts.
GUEST SERVICE REP
Night auditor job in Saratoga Springs, NY
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership.
Keys to Success in this Role:
Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill.
Accurately maintain guest profiles including contact information, mail preferences, etc.
Provide the highest level of guest service.
Possess working knowledge of a computer.
Knowledgeable of all activities and amenities of Saratoga Casino Hotel.
Interface daily with personnel from various departments.
Ability to control and execute all transactions accurately.
Acts with discretion and maintains confidentiality in handling of sensitive information.
Assist with promotions and events.
At least 18 years of age.
Ability to work flexible schedules due to business needs, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
Competitive Medical, Dental, & Vision Insurance
Vacation & Sick Time That Promote Work/Life Balance
Company Paid Life Insurance
401(k) with 4% Match
Free Employee Assistance Program
Attendance Bonus
Robust Employee Recognition Program
$20.00 YMCA Memberships.
Local and National Discount Programs Through EAP & Tickets@Work
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
Unlimited growth potential
Delicious FREE Meals in Our Team Dining Facility
Auto-ApplyGUEST SERVICE REP
Night auditor job in Saratoga Springs, NY
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership.
Keys to Success in this Role:
Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill.
Accurately maintain guest profiles including contact information, mail preferences, etc.
Provide the highest level of guest service.
Possess working knowledge of a computer.
Knowledgeable of all activities and amenities of Saratoga Casino Hotel.
Interface daily with personnel from various departments.
Ability to control and execute all transactions accurately.
Acts with discretion and maintains confidentiality in handling of sensitive information.
Assist with promotions and events.
At least 18 years of age.
Ability to work flexible schedules due to business needs, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
Competitive Medical, Dental, & Vision Insurance
Vacation & Sick Time That Promote Work/Life Balance
Company Paid Life Insurance
401(k) with 4% Match
Free Employee Assistance Program
Attendance Bonus
Robust Employee Recognition Program
$20.00 YMCA Memberships.
Local and National Discount Programs Through EAP & Tickets@Work
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
Unlimited growth potential
Delicious FREE Meals in Our Team Dining Facility
Auto-ApplyFull time Hotel Guest Service Agent
Night auditor job in Castleton-on-Hudson, NY
Comfort Inn & Suites East Greenbush is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. Starting at $17 per hour, can be more based on experience.
* Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
* Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
* Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
* Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
* Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
* Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.
* Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.
* Ability to read, listen and communicate effectively in English, both verbally and in writing.
* Ability to access and accurately input information using a moderately complex computer.
* Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
* All other duties as assigned or needed.
* Help with other departments as needed
* Weekends and holidays are required.
* individual will be working both AM and PM shifts.
Guest Service Representative
Night auditor job in Albany, NY
Job Title: Guest Service Representative
Department: Operations
Reports To: Security Manager / Security Supervisor
FLSA Status: Hourly / Non-Exempt
Pay Rate: $15.50
Facility: Legends Global / MVP Arena
SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, causal position as needed based on events.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide excellent customer service and always maintain a courteous and professional demeanor
Exercise restraint and patience when dealing with a disruptive patron
Ensure that patrons enter and exit the building in an orderly fashion
Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential
Direct patrons to appropriate locations (seats, restroom, etc.)
Ensure patrons are in the correct location(s) with corresponding tickets
Listen and respond to patron's questions, comments and suggestions and get assistance when needed
Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate
Be alert and oversee assigned area for spills or situations requiring staff attention
Follows protocol in the case of emergency situations
Maintain the rules and regulations of the building
Other duties may be assigned
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 18 years old
HS Diploma or GED required
A minimum of six (6) months prior customer service experience
KNOWLEDGE, SKILLS & ABILITIES:
Excellent customer service skills
Must be personable and proactive in providing assistance to all patrons and staff
Follow oral and written instructions and communicate effectively with others
Must have professional presentation, appearance and work ethic
Must be fluent in English
Able to see and read small sized text on tickets (paper and electronic)
Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours
May be subjected to adverse conditions
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Move around the facility, climbing stairs, walking, and standing for an entire shift
May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Please submit resumes/applications online only.
MVP Arena 51 South Pearl Street Albany, NY 12207
Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at ************.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-ApplyFront Desk Representative
Night auditor job in Jackson, NY
Job Description Benefits/Perks
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive and provide an excellent customer experience
Answer Insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Night Auditor
Night auditor job in Washington, MA
Why us? Sage Hospitality is set to hire an accomplishedteam memberat Homewood Suites by Hilton Washington DC Capitol-Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find it's easy to 'Be At Home' during their stay.Featuring a modern glass facade and contemporary
décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites.Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites Washington DC Capitol-Navy Yard
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
+ Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
+ Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
+ Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
+ Balance and close all bank ticket codes, daily.
+ Run night audit final after insuring all revenues are in balance nightly.
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
+ Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
+ Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
+ Ability to operate personal computer, cash register and calculator.
+ Ability to compile facts and figures.
+ Telephone and guest relations etiquette and skills.
+ Moderate hearing required to communicate with guests.
+ Excellent vision required for viewing of CRT screen.
+ Excellent speech communication skills required to communicate with guests over the telephone.
+ Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
+ Mobility - must be able to reach all areas of hotel to assist clients.
+ Prolonged standing.
+ Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
+ 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date.
+ Dental, & vision insurance
+ Health savings and flexible spending accounts
+ Basic Life and AD&D insurance
+ Company-paid short-term disability
+ Paid time off for vacation, sick time, and holidays
+ Employee assistance program
+ Tuition Reimbursement
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary
USD $20.00 - USD $21.00 /Hr.
ID: _2025-29513_
Position Type: _Regular Full-Time_
Property : _Homewood Suites Navy Yard_
Outlet: _Hotel_
Category: _Front Desk & Guest Services_
Min: _USD $20.00/Hr._
Max: _USD $21.00/Hr._
_Address_ : _50 M St SE_
_City_ : _Washington_
_State_ : _Washington, DC_
EOE Protected Veterans/Disability
Front Desk Clerk
Night auditor job in Corinth, NY
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Corinth, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is:
Hourly: $15.50 - $15.50
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
Auto-ApplyGuest Service Agent
Night auditor job in Greenport, NY
Job Description
Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you!
Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture.
We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service.
Duties & Functions:
Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service
Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay.
Be the spokesperson of Greenport, understanding the needs and wants of any time of guest.
Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration.
Post any premium upcharges along with deposits due prior to check in.
Responsible for clearing/settling daily departures and settling open folios
Working alongside housekeeping to meet both owner and guest needs.
Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations
Identify repeat guests/VIPs, their preferences and reservation notes.
Attend and participate in daily stand-up meeting.
Must print and settle end of day paperwork and adhere to accounting procedures
Be prepared for all other duties assigned.
Specific Job Knowledge & Skills:
High School Diploma or equivalent required
College Degree in Business, Hospitality, or Related field preferred
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred
Enter and locate work related information using computers and/or point of sale systems
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Front Desk
Night auditor job in Hillsdale, NY
Job DescriptionBenefits:
Competitive salary
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a Front Desk for our Medical office to join our team! As a front desk you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Medical office which specializes in Neurology, headaches and spine care is looking to hire front desk medical receptionist/Medical Assistant . We have a position open to work.
Medical Receptionist needs to be able to work on:
Queens office - Monday 9-6:30pm /till close, (Tuesday 9 -5 /till close ), Wednesday ( 9-4), Thursday (9-5 /till close),
Fridays ( 9- 3pm/till close )
**Brooklyn office Monday ( 11:00- 5:00 pm ) , and every other Thursday, ( 11- 5pm ) occasional fill in when coverage is needed and in Manhattan alternating Wednesdays (10-4:00 pm) and every other Wednesday in Manhattan - ( 12:00 - 7:00 pm ) **
and
Job Responsibilities:
Will do verify insurance eligibility, authorizations for medications/ procedures. Prepare and set up IVs.
Answer calls, schedule appointments, scan documents into electronic medical records system, sends and reviews incoming faxes. Will confirm patient appointments, obtain referrals from patient's primary care doctors and more.
Qualifications: Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Must have at least one year experience working in medical office as a receptionist/ front desk and have experience doing eligibility and authorizations.
Front Desk Agent
Night auditor job in Washington, MA
Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor.
For more information: auberge.com/mayflower
Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge
Job Description
Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
* Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
* Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
* Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
* Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department.
* Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
Qualifications
* 1 year in a similar role
* Strong interpersonal and communication skills
* Ability to handle multiple tasks efficiently
* Familiarity with hotel management systems and basic computer skill
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Overnight Front Desk Agent
Night auditor job in Washington, MA
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Hotel Night Auditor
Night auditor job in Hunter, NY
Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:
$18 - $20 hourly
Responsibilities:
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Ensure all guests feel they are having an exceptional experience at the property
Process additional administrative, bookkeeping. and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications:
Overnight shift; requires flexible hours
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired
Diploma or equivalent from high school is required; some college is desired
Great communications. and excellent customer service skills are required
About Company
A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire, and a downstairs game room designed for making memories you'll come back to recreate over and over again.
Double queen and king rooms are your havens for an intimate weekend getaway, or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you're escaping with, we offer flexible room options for the whole crew.
The Menhaden - Guest Service Agent
Night auditor job in Greenport, NY
Our trendy North Fork 16-room boutique property is looking for professional, hospitality driven, fun and friendly guest service agents, just like you!
Located in the heart of Greenport Village, our employees provide high-end service while working with modern amenities, and are supported by a strong company culture.
We pride ourselves on being an up-scale, well appointed, environmentally sustainable, experience driven property. Our goal is to employee similar minded employees who want to excel in customer forward service.
Duties & Functions:
Ensure guest satisfaction by providing an exceptional service unparalleled to traditional hotel service
Learn technology driven software that allows guests to setup an itinerary that ensures all needs are meet before, during, and after they stay.
Be the spokesperson of Greenport, understanding the needs and wants of any time of guest.
Work close with teammates to determine and balance room inventory, outstanding requests, and pre-registration.
Post any premium upcharges along with deposits due prior to check in.
Responsible for clearing/settling daily departures and settling open folios
Working alongside housekeeping to meet both owner and guest needs.
Work with housekeeping and management to ensure rooms have the amenities as noted on guests' reservations
Identify repeat guests/VIPs, their preferences and reservation notes.
Attend and participate in daily stand-up meeting.
Must print and settle end of day paperwork and adhere to accounting procedures
Be prepared for all other duties assigned.
Specific Job Knowledge & Skills:
High School Diploma or equivalent required
College Degree in Business, Hospitality, or Related field preferred
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel preferred
Enter and locate work related information using computers and/or point of sale systems
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork