Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our Graduate by Hilton Auburn team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$25k-29k yearly est. 3d ago
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Night Auditor (PT) - Graduate Auburn
Graduate Hotels 4.1
Night auditor job in Auburn, AL
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our Graduate by Hilton Auburn team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$21k-25k yearly est. 3d ago
Night Auditor (PT) - Graduate Auburn
Schulte Hospitality Group 3.9
Night auditor job in Auburn, AL
* Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our Graduate by Hilton Auburn team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Any other duties as assigned
* EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role
Knowledge of PMS
High School Diploma/GED
*
* KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Ability to communicate effectively verbally and in writing
Team player
Ability to exceed expectations of guests
Basic accounting/math skills
* *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Hospitality Group is an Equal Opportunity Employer.
$23k-27k yearly est. 7d ago
Night Auditor- Candlewood- Auburn, AL
Au Hospitality
Night auditor job in Auburn, AL
Keep the hotel running while the city sleeps - join us as a NightAuditor!
NightAuditors will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. The NightAuditor will also deliver an outstanding guest experience for all guests. Specifically, you would be responsible for performing the following tasks to the highest standards.
Job Requirements:
Complete all required brand specific training
Complete all required health and safety training
Adhere to all Auburn Hospitality and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day's business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and up sell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Have dependable transportation available
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, works well with others, and has an outgoing personality
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Authorized to work in the United States
Physical Requirements:
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can stand/walk on feet for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle heat and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
What we offer:
We offer our work family competitive pay, paid time off, holiday pay, and brand-specific hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!
Does this sound like a job for you? If so, apply TODAY!
We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.
$22k-27k yearly est. 11d ago
Night Auditor
Auburn, Ram Hotels
Night auditor job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels NightAuditor
Introduction:
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$22k-27k yearly est. 60d+ ago
Front Desk Agent
Fort Moore 4.3
Night auditor job in Columbus, GA
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$25k-29k yearly est. 60d+ ago
Front Desk Agent
Valley Hospitality Services 4.3
Night auditor job in Columbus, GA
Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.
· Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
· Ensure all guests are checked in/out in a courteous and timely manner.
· Review Front Office Log daily and monitor all VIP/Special Guests request.
· Must always be aware of current rates, packages, and promotions.
· Log and deliver all messages, packages, and mail in a timely professional manner.
· Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
· Run room status reports and relay necessary information to affected departments.
· Comply with standards/regulations to encourage a safe and efficient hotel operation.
· Assist with training/cross training for new hires and current employees.
· Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
· Participate in day-to-day operations and establish a pleasant relationship with staff.
· Attend/Participate in all meetings and training required by management.
· Perform other duties as assigned by management.
Qualifications and Education Requirements
· High school diploma or GED required.
· Must be 18+ years old.
· Microsoft Office Suite (Outlook, Excel, Word) preferred.
· Detail oriented with strong verbal/written communication skills required.
· Able to work well in stressful situations and maintain composure under pressure.
· Strong mathematical skills required to complete payment processing.
· Must pass a background check and drug screen.
Physical requirements
· Must be able to stand/walk for extended periods of time.
· Able to lift, carry, push, and pull up to 10-25 lbs.
Disclaimer:
The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
$24k-29k yearly est. 3d ago
Concessions Guest Service Representative | Part-Time | Synovus Park
Oak View Group 3.9
Night auditor job in Columbus, GA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Concessions Guest Service Representative supports the food and beverage operations in grab-and-go concession markets. This role focuses on assisting guests with checkouts, maintaining stock and cleanliness, and collaborating with coworkers and culinary staff to ensure an excellent guest experience.
This role pays an hourly rate of $12.00 to $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 17, 2026.
Responsibilities
Provide friendly and efficient service to guests at grab-and-go concession markets.
Monitor and maintain stock and supply levels, promptly reporting low-stock items to the concessions manager.
Collaborate with coworkers and culinary staff to ensure seamless operations.
Address guest requests and concerns in a professional and courteous manner.
Verify guest identification in accordance with state and federal regulations for alcoholic beverage purchases.
Maintain cleanliness and organization of workspaces, including proper garbage disposal and restocking supplies.
Uphold sanitation, health, and safety standards to ensure compliance with regulations.
Foster a positive and welcoming environment for guests, coworkers, managers, and volunteers.
Qualifications
High school diploma or equivalent preferred.
Must be 18 years of age or older.
Three or more months of experience in the food service industry preferred.
Excellent interpersonal skills with a friendly, positive attitude when interacting with coworkers, managers, volunteers, and guests.
Strong communication and teamwork abilities.
Knowledge of or willingness to learn state and federal alcohol service regulations.
Ability to maintain a clean and organized work environment while handling multiple tasks.
Physical capability to stand for extended periods and lift to 30 pounds as needed.
Flexibility to work evenings, weekends, and holidays as the event schedule requires.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$12-15 hourly Auto-Apply 12d ago
Front Desk Agent
Motel + Studio 6 4.3
Night auditor job in Columbus, GA
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor and maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$20k-24k yearly est. 21d ago
Front Desk Agent
Home2 Suites
Night auditor job in Columbus, GA
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$22k-27k yearly est. 60d+ ago
Front Desk Clerk
Windsor Hotel 4.5
Night auditor job in Americus, GA
Front Desk Clerk
DEPARTMENT:
Front Office
SUPERVISOR:
Front Office Manager
JOB SUMMARY:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
SKILLS:
Excellent customer relations skills, good computer skills, must be able to work in a fast paced environment, accurately handle cash and charges, stand for long periods of time and possess a total commitment to guest satisfaction.
Experience is preferred but not required.
$25k-29k yearly est. 60d+ ago
Front Desk Clerk
Courtyard Columbus Phenix City/Riverfront
Night auditor job in Phenix City, AL
[Guest Services Agent]
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.
Professional Experience
Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field
Computer Experience
Proficiency in:
o Microsoft Word
o Excel
o Powerpoint
o Data entry
o Database management systems
Hotel Experience
Uses proper telephone etiquette
Be flexible and willing to perform other tasks as necessary or requested
Wear hotel GSA uniform in compliance with hotel standards
TRAINING PROVIDED ON THE FOLLOWING:
Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)
Determines a guest's reservation status and identifies how long the guest will stay
Helps guests complete registration and then assigns rooms accommodating special requests whenever possible
Verifies the guest's method of payment and follows established credit-checking procedures
Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel
Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work
Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel
Presents options and alternatives to guests and offers assistance in making choices
Knows the location and types of available rooms as well as the activities and services of the property
Assists in pre-registration and blocking of rooms for reservations
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
Knows room locations, types of rooms available, and room rates
Understands room status and room status tracking
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
Takes same day reservations and future reservations when necessary
Knows cancellation procedures
Generates secure room cards
Knows how to use front office equipment
Posts Suite Shop purchases to guest folios
Posts and files all charges to guest, master, and city ledger accounts
Follows procedures for issuing and closing safe deposit boxes
Uses proper mail, package, and message handling procedures
Reads and initials the pass-on log and bulletin board daily
Is aware of daily activities and meetings taking place in the hotel
Attends department meetings
Coordinates guestroom maintenance work with the engineering and maintenance division
Reports any unusual occurrences or request to the manager or assistant manager
Knows all safety and emergency procedures
Is aware of accident prevention policies
Maintains the cleanliness and neatness of the front desk area
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts
Emotional Intelligence
Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
Engage every guest in conversation and recognition
Resolve any guest issue immediately
Promote the hotel by demonstrating high level of positive attitude and energy to serve our guests
Ability to anticipate guests' needs
Represents the hotel to the guest throughout all stages of the guest's stay
Embraces and respects diversity and multicultural environment
Skills
o Excellent communication; orally and written
Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds
Able to stand, sit, and walk, for more than 4 hours
Education
Background screening for previous criminal history
Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
At least high school diploma or G.E.D.
Strengths
o Mathematical; statistical
o Social
Speaks in guests' preferred language
Hotel is a smoke-free property
Creativity
Organizational
Administrative
Sales
Curious about the world and people
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Any other task that you are asked to perform by your supervisor needs to be completed by you regardless to your job duties.
View all jobs at this company
$21k-26k yearly est. 60d+ ago
Front Desk Agent
TRU 4.5
Night auditor job in Auburn, AL
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$24k-28k yearly est. 60d+ ago
Front Desk Agent - Part Time
Ram Hotels 3.5
Night auditor job in Phenix City, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules including day, night and overnight shifts.
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a top-notch attitude toward our guests which includes anticipating the guests needs and be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$25k-30k yearly est. 60d+ ago
Front Desk Agent
The Hotel at Auburn University
Night auditor job in Auburn, AL
Job Description
The Front Desk Agent is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests.
Duties & Responsibilities:
Maintain complete knowledge of:
All hotel features/services and hours of operation.
All hotel restaurant food concepts, menu price range, dress code, and ambiance.
All hotel room types, numbers/names, layout appointments, amenities, and locations.
All hotel room rates, special packages and promotions, and room availability status for any given day.
Daily house count and expected arrivals/departures.
Scheduled daily group activities, names, and locations of meeting rooms.
Maintain complete knowledge and comply with all hotel policies and procedures.
Meet with departing Overnight Agents to review business status and follow-up items.
Set up workstations with necessary supplies; maintain cleanliness throughout the shift.
Promote positive guest relations to all individuals approaching the Guest Services Areas
Handle guest complaints by following the procedures and ensuring guest satisfaction.
Collect guest preferences for all guests.
Access all functions of computer systems according to established procedures and standards.
Answer the department telephone using proper telephone etiquette.
Provide callers with accurate information on hotel facilities and services.
Document all guest requests, complaints, or problems immediately and notify the designated department/personnel for resolving the situation.
Accept and record wake-up call requests.
Assist in emergency situations as a central communication center for the hotel.
Book reservations accurately and in a professional manner.
Hard-block any special room request, such as handicap-accessible rooms and suites.
Document and confirm reservations and cancellations.
Promote packages, promotions, and upsell whenever possible.
Set up accurate accounts for each reservation according to their requirements (i.e., share-with, separate room/tax/incidentals, comp).
Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests).
Generate, print, and distribute daily and weekly reports.
Pre-register designated guests and prepare key packets.
Process all guest check-in according to established hotel requirements.
Register guests in the computer and generate a registration card.
Verify registration card information with guests.
Obtain backup information for guests; credit/payment method and input into the system; collect cash when
Obtain proper identification for tax-exempt guests and retain a copy.
Introduce Bell Person to escort guests and transport their luggage to the room.
Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests.
Request guest comments on their stay.
Handle requests for late checkouts according to established hotel procedures.
Conduct group check-ins/outs according to established hotel procedures.
Assist all departments in obtaining appropriate information regarding groups' inventory and guest
Adhere to proper accounting procedures:
Process adjustment vouchers, paid-outs, and miscellaneous charges.
Make change for guests and cash guests' personal checks/travelers checks.
Post charges and settle room accounts.
Process all checkouts according to established hotel requirements.
Resolve any late charges.
Present folio to guests and resolve and dispute charges.
Run closing reports count bank at the end of the shift.
Complete designated cashier reports
Balance and drop receipts.
Secure bank.
Assist PBX, Concierge, Bell Staff, and Reservations as assigned.
Legibly document maintenance needs on work orders and submit them to Engineering - KYC system.
Performs other related duties as assigned.
Required Skills & Abilities:
Ability to focus attention on guest needs, remaining calm and courteous.
Excellent written and verbal communication skills.
Ability to think clearly, and quickly, maintains concentration, and make concise decisions.
Ability to ensure the security of guestroom access.
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office Suite or similar software.
Education & Experience:
High school diploma or equivalent is required.
A college education or training in the hospitality industry is preferred.
Previous experience as a Front Office Receptionist in a luxury market is preferred.
Physical Requirements:
Prolonged periods of walking, standing, and sitting.
Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$24k-29k yearly est. 17d ago
FRONT DESK
Guardiandentistry
Night auditor job in Opelika, AL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
$24k-29k yearly est. Auto-Apply 60d+ ago
Front Desk Representative 2026-2027 - Miller Writing Center
Auburn University 3.9
Night auditor job in Auburn, AL
Details Information Requisition Number Stu04978P Home Org Name Office of University Writing Division Name Provost and VP Academic Affair Position Title Front Desk Representative 2026-2027 - Miller Writing Center Working Title (if different from Position Title) Job Summary
The Office of University Writing is seeking a Front Desk Representative who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University.
University Writing seeks to employ a team of students with a variety of work experiences and strengths. Candidates from any academic discipline are encouraged to apply as long as their interests and/or career goals align with the work of the Miller Writing Center and University Writing.
The selection process includes an application and interview. Applications will be reviewed by the hiring committee, which includes current full-time staff members, consultants, and front desk representatives.
Essential Functions
* Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues.
* Navigate the online data management platform (Advise Assist)
* Understand and execute writing center processes, protocols, and policies
* Communicate clearly, quickly, and responsibly with clients, full-time staff members, consultants, and other front desk representatives via phone, email, and in-person means
* Maintain the confidentiality of client records
* Work regular weekly shifts as assigned
* Participate in required trainings, meetings, and professional development activities as assigned
* Time commitment: Students are expected to work between 5-10 hours/week each semester (depending on their schedule and preference). Front desk shifts will start in August 2026. Renewal is possible pending satisfactory performance.
* Training requirements: New front desk representatives who start in Fall 2026 are required to complete an asynchronous training module (available summer) and attend a one day training. Candidates who are not available for training should consider applying next year.
Why Work at Auburn?
* Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
* Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
* We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
* Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
* A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle!
Minimum Qualifications
Candidates must:
* Be an enrolled student at Auburn University during the 2026-2027 academic year
* Remain in good academic standing for all semesters employed
Preferred Qualifications
Preference will be given to candidates who are able to demonstrate or have the ability to learn the following skills:
* Critical thinking and problem solving
* Interpersonal communication and active listening
* Prior teamwork experience
* Intercultural sensitivity and teamwork
* Time management and organization
* Software and technology
* Available to continue working in 2026-2027 academic year
* Available for asynchronous training via Canvas starting about August
* Available for one day of mandatory training prior to the beginning of the semester
* Available to work between 5-10 hours/week, beginning in August 2026 depending on availability
Pay Rate $12.00 per hour Work Hours 5-10 City position is located in: Auburn State position is located: Alabama
Posting Detail Information
Posting Date 01/22/2026 Closing Date 03/15/2026 Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants
To begin the application process, complete the online application via AU Human Resources by Sunday, March 15. Candidates will submit the following information:
* Personal and academic information (name, email, major/program, classification, GPA, etc.)
* Previous employment information (title, start/end dates, responsibilities, etc.)
* Responses to open-ended questions (see below for details)
Candidates will also be asked to submit responses to the open-ended questions below. Applications missing responses will not be considered, and the quality of your responses to these questions will be used to determine whether you are invited for an interview.
Copying and pasting AI-generated answers is strongly discouraged. Successful applications include specific, concrete examples and meaningful reflection written in an individual voice-qualities that non-human responses often lack.
Quick Link for Internal Postings *******************************************
Documents Needed to Apply
Required Documents
Optional Documents
* Resume
* Cover Letter
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * 1. Front Desk Representatives can expect to work 5-10 hours a week, depending on availability. This role is limited in the number of hours that can be assigned to student workers. How many hours would you be interested in working as a Front Desk Representative?
(Open Ended Question)
* * 2. Why are you interested in this position with the Miller Writing Center? What do you hope to learn through this position, and how does this connect to your academic or professional goals
(Open Ended Question)
* * 3. Describe one experience that is relevant to this position (work, internship, co-curricular, leadership, volunteer, coursework, etc.). How has this experience prepared you for this position at the Miller Writing Center? What skills or abilities did you gain?
(Open Ended Question)
* * 4. Think of a time when you may have struggled with an academic, personal, or professional and sought outside help from an on-campus or off-campus resource. With this in mind, please answer the following questions: a. How did you go about finding help? Please describe your problem-solving process and the steps you took to be successful! b. What did you learn from the experience that you were able to use going forward? How might this experience help you understand the needs and mindsets of someone coming to the Miller Writing Center for help?
(Open Ended Question)
* * Are you currently an enrolled student at Auburn University?
* Yes
* No
$12 hourly 4d ago
Guest Service Representative
Nothing Bundt Cakes 3.7
Night auditor job in Opelika, AL
Benefits:
Employee discounts
Flexible schedule
Free uniforms
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensation: $10.00 - $12.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$10-12 hourly Auto-Apply 60d+ ago
Front Desk Agent Am/Pm Shift Part Time
Lanett
Night auditor job in Lanett, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Desk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$24k-29k yearly est. 11d ago
Concessions Guest Service Representative | Part-Time | Synovus Park
Oakview Group 3.9
Night auditor job in Columbus, GA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Position Summary
The Concessions Guest Service Representative supports the food and beverage operations in grab-and-go concession markets. This role focuses on assisting guests with checkouts, maintaining stock and cleanliness, and collaborating with coworkers and culinary staff to ensure an excellent guest experience.
This role pays an hourly rate of $12.00 to $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 17, 2026.
About the Venue
Synovus Park is one of the newest and most modern minor league baseball and entertainment venues in the Southeast. Located in Columbus, Georgia, the ballpark is home to the Columbus Clingstones, the Double-A affiliate of the Atlanta Braves. Synovus Park hosts 69 professional baseball games each season, while also serving as a year-round destination. The venue accommodates over 5,200 fans with expanded capacity for large-scale events, making it a premier gathering place for both sports and entertainment in the Chattahoochee Valley region.
Responsibilities
* Provide friendly and efficient service to guests at grab-and-go concession markets.
* Monitor and maintain stock and supply levels, promptly reporting low-stock items to the concessions manager.
* Collaborate with coworkers and culinary staff to ensure seamless operations.
* Address guest requests and concerns in a professional and courteous manner.
* Verify guest identification in accordance with state and federal regulations for alcoholic beverage purchases.
* Maintain cleanliness and organization of workspaces, including proper garbage disposal and restocking supplies.
* Uphold sanitation, health, and safety standards to ensure compliance with regulations.
* Foster a positive and welcoming environment for guests, coworkers, managers, and volunteers.
Qualifications
* High school diploma or equivalent preferred.
* Must be 18 years of age or older.
* Three or more months of experience in the food service industry preferred.
* Excellent interpersonal skills with a friendly, positive attitude when interacting with coworkers, managers, volunteers, and guests.
* Strong communication and teamwork abilities.
* Knowledge of or willingness to learn state and federal alcohol service regulations.
* Ability to maintain a clean and organized work environment while handling multiple tasks.
* Physical capability to stand for extended periods and lift to 30 pounds as needed.
* Flexibility to work evenings, weekends, and holidays as the event schedule requires.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
How much does a night auditor earn in Columbus, GA?
The average night auditor in Columbus, GA earns between $21,000 and $31,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.