Night auditor jobs in Davis, CA

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Athletics Events & Guests Services Representative
Sacramento State 4.0
Night auditor job in Sacramento, CA
Athletic Events & Guest Services Representatives Casual Worker Posting Details Hiring Preference Not Applicable The Events & Guest Services Representative position at Sacramento State Athletics is a crucial role dedicated to providing exceptional service and ensuring a safe, enjoyable environment for all guests attending athletic events. This position involves various duties, including event setup and takedown, crowd control, ticket assistance, and general guest services. FLSA: Non-Exempt Hiring Range: $16.00 - $18.00 Recruitment Type: Temporary Time Base: Hourly-Intermittent Work Hours: Hours vary based on operational needs; ability to work evenings and weekends. Department Information With a current student population of approximately 30,000, Sacramento State, the capital University, is one of the larger campuses in the 23-campus California State University system, the largest system of higher education in the nation. The Athletic Department at Sacramento State supports 21 NCAA division 1 athletic teams and includes over 450 student athletes competing in the Big Sky, Big West, and the Western Athletic Conference. Required Qualifications 1. Strong understanding of crowd control and guest services. 2. Excellent communication and interpersonal skills. 3. Ability to remain calm and handle situations professionally under pressure. Ability to work evenings and weekends. 4. Physical capability to assist with event setup/takedown and provide aid to guests with special needs. 5. Willingness to work flexible hours, including evenings, weekends, and holidays. Knowledge of athletics venues. 6. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Must be able to pass a background check. Physical Requirements Ability to lift 35lbs and carry 25lbs. Ability to stand for long periods of time. Documents Needed to Apply Resume About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety. As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *********************** Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
$16-18 hourly Easy Apply 60d+ ago
Night Auditor Part Time
Noble House Hotels and Resorts 4.4
Night auditor job in Napa, CA
Night Auditor Night Auditor at River Terrace Inn located in the heart of the Napa Valley Come work and be part of the RTI team (River Terrace Inn). Our Napa River waterfront location includes 114 rooms, a fitness center and home to the ALBA Restaurant. The RTI is located within walking distance of restaurants, the Culinary Institute of America, Oxbow Public Market, the Napa Valley Wine Train and many other fun filled attractions. DESCRIPTION The Night Auditor Audits, balances and reports on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, etc.) to provide accurate, timely information and to ensure accounting policies and procedures are followed. Acts as Manager-On-Duty during the overnight shift handling complaints and responding to emergency situations ensuring compliance of all procedures and guidelines established by management. Handle noise complaints, credit problems, guest relocation, and rejection of undesirables; field guest complaints, listen and provide assistance to resolve any problems that may arise utilizing diplomacy and good judgment. Responds to hotel emergencies immediately in a calm and effective manner in coordination with staff and other employees on duty consistent with the policies and guidelines. Perform the duties of a Front Desk Agent including express checkouts when needed. EXPERIENCE AND REQUIREMENTS QUALIFICATIONS * Prior experience as a night auditor. * Ability to operate various office equipment (computer, phone, copier, printer, etc.) * Must possess good knowledge of computerized hotel systems and other software such as MS Excel, MS Word. * Must be a positive team player. * Ability to compile facts and figures with the ability to analyze moderately complex mathematical calculations. * Good written/verbal communication skills. * Must maintain a warm and friendly demeanor. * Maintains composure and objectivity when needed. * Exceptional telephone and guest relations etiquette and skills. * Maintain a high degree of confidentiality. * Willing and able to work a flexible schedule to include nights, weekends and holidays, as determined by business needs. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand for extended periods of time, walk, talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. THE JOB As the Night Auditor you will report to the Hotel Manager and work closely with the General Manager, accounting and other departments as needed. OFFER In return, the Night Auditor will be rewarded with competitive compensation. We offer health benefits, a Nonstop Health benefits program, paid Vacation, Pay on Demand and a 401k savings plan. In addition, team members are eligible for the Noble House Team Member and Family & Friends Rate discount Program at Noble House properties. CALL TO ACTION If you enjoy being a part of a team and accept new challenges with a positive and can-do attitude, we invite you to apply and become a Night Auditor at the River Terrace Inn. NOBLE HOUSE Culture People who best fit River Terrace Inn are hard-working, reliable team players. We look for candidates with a 'can do' attitude and a willingness to learn. We are a group of individuals who share a passion for hospitality. DEIA Statement At River Terrace Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! QUALIFICATIONS Prior experience as a Night Auditor. Ability to be a clear thinker, multi-task, remaining calm and resolving problems using good judgement. Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize. Maintain a high level of confidentiality, work cohesively with co-workers as part of a team, motivating, engaging, and empowering team members. Performed other task as requested by management and business needs. WGE/SALARY DESCRIPTION Hourly: $24.00 per hour Noble House Hotels & Resorts is proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance. Salary Description $24 Per Hour
$24 hourly 20d ago
Night Auditor
Auberge Resorts 4.2
Night auditor job in Napa, CA
Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. * Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. * Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. * Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. * Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. * Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. The starting range for this position is $26.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * Minimum 1-year experience as a Night Auditor, or similar role * Experience at a luxury hospitality property preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$26 hourly 6d ago
Night Auditor
Stanly Ranch
Night auditor job in Napa, CA
Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment. Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records. Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information. Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review. Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures. Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel. The starting range for this position is $26.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications Minimum 1-year experience as a Night Auditor, or similar role Experience at a luxury hospitality property preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$26 hourly 2d ago
Part-Time Night Auditor
Rancho Cordova Homewood Suites By Hilton
Night auditor job in Rancho Cordova, CA
Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.
$34k-42k yearly est. 14d ago
Night Auditor
Ledgestone Hospitality
Night auditor job in Concord, CA
Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.
$34k-42k yearly est. 60d+ ago
Weekend Night Auditor
Core Hotels LLC
Night auditor job in Oakley, CA
***Prior Hospitality experience is PREFERRED*** We have immediate openings for experienced Night Auditors. Prior Best Western or Visual Matrix experience a plus! Must be able to work AM, PM, and Night shifts with weekends and holidays. Job Purpose: To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor, or telephone by hand or machine. Date-stamp, sort, and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax, and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education: HS Diploma or equivalent. Experience: Minimum 3 months hospitality, general office, accounts receivable, or customer service experience. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, or protected veteran status.
$34k-42k yearly est. Auto-Apply 24d ago
Guest Service Agent - Part Time
HRI Hospitality
Night auditor job in Davis, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $16.50-$23.50 Job Description Job Title: Guest Service Agent Department: Front Office/Guest Services Supervision Exercised: N/A Supervision Received: Operations Manager, Guest Services Supervisor Job Summary: Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Job Duties include the following: Guest Services & Operations: Completes all daily front desk agent tasks Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay. Resolve guest issues, complaints, and requests with a sense of urgency and empathy. Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately. Maintain knowledge of all hotel features, services, hours of operation, room types Ensure all reservations that need to be made manually are in the system. Meets Hilton Honors enrollment goals by signing up guest during check-in. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times, Adhere to all cashiering procedures Meet with supervisor to review daily assignments and priorities. Answer department telephone within three rings, using correct greeting and telephone etiquette. Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information. Other duties may be assigned. Administrative & Communication: Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate. Follow up with guest requests/complaints Minimum Requirements: A minimum of one (6) months in customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand. Must have a flexible schedule and be available to work weekends, holidays and overnight shifts. Must have exceptional customer service skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
$16.5-23.5 hourly Auto-Apply 14d ago
Front Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred
Elica Health Centers 4.2
Night auditor job in Sacramento, CA
Job DescriptionDescription: Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. WHAT YOU'LL DO: The Front Desk Clerk will register patients, collects fees, enter registration, intake and verify data in the electronic health record system; Greet and serve all who come into the clinic and provide excellent customer service at all times. The Front Desk Clerk will also assists Providers in non-medical tasks. BENEFITS: Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one! Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family. Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind. Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs. Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage. Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance. Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles. This is more than just a benefits package-it's a commitment to your health, well-being, and professional success! Learn more about Elica's services and mission at our website or check us out on Facebook. Compensation - Dependent Upon Experience $21.00 - $27.00 an hour Requirements: WHAT ARE WE LOOKING FOR? The successful candidate will be willing and able to: Provides excellent customer service reflecting Elica's value of respect, integrity, collaboration and service Schedules appointments and manages patients' appointments according to the Providers schedule Checks voicemail, answers external and internal phone calls; resolves questions as appropriate; transfers calls to the appropriate department & staff as needed Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into EPIC Enters every patient's data into EPIC; Performs other clerical tasks as needed Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility Completes assigned tasks in personal in-box and workflow dashboard in-box Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment The successful candidate has: High School Diploma or Equivalent Current BLS Certification required Knowledge of modern office equipment Knowledge of basic medical clinic care and procedures a plus HIPAA knowledge is a must Bilinguals Russians/Spanish/Farsi/Dari/Slavic are highly preferred Essential Skills/Abilities: Demonstrated exceptional customer service skills Ability to maintain records and files Ability to operate personal computer Ability to exert physical effort maintaining and distributing files Ability to abide by standards of professional ethics and maintain confidentiality Additional Requirements Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen. Physical Requirements and Work Environment The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
$21-27 hourly 13d ago
Front Desk Agent
Sage Hospitality 3.9
Night auditor job in Napa, CA
Why us? Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Medical, Dental, and Vision insurance Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $22.00 - USD $22.00 /Hr.
$22 hourly Auto-Apply 30d ago
Guest Service Agent
Roseville Residence Inn By Marriott
Night auditor job in Roseville, CA
Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
$33k-41k yearly est. 22d ago
Guest Service Agent
Roseville Springhill Suites By Marriott
Night auditor job in Roseville, CA
Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
$33k-41k yearly est. 4d ago
Athletics Events & Guests Services Representative
California State University System 4.2
Night auditor job in Sacramento, CA
Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *********************** Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close:
$30k-38k yearly est. Easy Apply 16d ago
Front Desk Agent | Le Petit Pali St Helena
Le Petit Pali St. Helena
Night auditor job in Saint Helena, CA
We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT LE PETIT PALI ST HELENA Le Petit Pali St Helena is Situated in the charming Napa Valley town of St. Helena, this intimate hidden gem features 24 picturesque guest rooms and 5 standalone cottages. Spend afternoons lounging by our sparkling pool or savoring a glass of local wine on the sun-drenched terrace. As evening falls, stroll along our peaceful pathways, taking in the spectacular sunset views that only Napa can deliver. Guests can delight in an array of amenities including complimentary daily Champagne Continental Breakfast, house-made cookies delivered to your room each night, Antipodes water and Baci chocolates left bedside after check-in, and so much more. Le Petit Pali St. Helena is nestled on a quiet road, just a stone's throw away from Downtown St. Helena, Calistoga, and some of the region's most desirable wineries, tasting rooms, and eateries. THE TASK AT HAND: Taking care of guests, from leading the check-in/check-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood. Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests. Building memorable relationships with hotel guests in line with our service standards Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios. Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner. Inputting guest information and payments into hotel software systems, such as Opera. Collaborating with the sales and operations teams to ensure a smooth experience for all guests. Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers. Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance. Politely enforcing established policies and procedures. Effectively communicating guest requests or issues to the Front Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, security, and overall cleanliness. Performing safety duties and adhering to predetermined protocols in the event of an emergency situation. Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers. WHAT WE'RE LOOKING FOR: Must possess a positive attitude. Must be energetic and outgoing. Must be service oriented. Must be a team player. Must be able to multi-task. Must possess excellent interpersonal, analytical, and organizational skills. Must have knowledge of basic arithmetic. Must have the ability to input data and access information on the computer. Must be able to work a flexible schedule and shifts - weekends & holidays as needed. Flexible schedule- must be available to work a variety of shifts. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to input and access information in the property management system/computers/point of sales system. Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Must be able to stand for long periods of time. Must be able to push, pull or lift up to 25 lbs. Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.
$33k-41k yearly est. 60d+ ago
Cashier / Guest Service Representative
Bistro Boudin
Night auditor job in Sacramento, CA
The Guest Service Representative (GSR) is the primary point of contact for guests and is responsible for creating an excellent service experience for our customers by representing the brand positively, providing prompt service and quality products while maintaining a clean and comfortable environment, and assisting in upholding all operational standards. The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary. Cashier Responsibilities include: Creating an excellent service experience for our customers Representing the brand positively Operate registers, scanners, scales and credit card/debit card terminals Memorize product locations throughout the store and be able to direct customers or make suggestions Handle exchanges and refunds in a quick, efficient manner Providing prompt service and quality products Maintaining a clean and comfortable environment Upholding all operational standards. We're looking for a Cashier with: A strong commitment to excellent customer service and food quality A knack for providing top-notch interactive service to our customers Positive and helpful attitude The ability to speak clearly and convey information accurately Previous experience in a restaurant/bakery (entry level employees also welcome) Previous experience in a retail store or as a cashier A desire to work in a supportive and fun work environment We offer a Cashier the following benefits: Competitive salary: $16.50-$17.00 Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread About Boudin Bakeries In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough™ -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough™ Joining our team As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!
$16.5-17 hourly 1d ago
Guest Service Agent
Fairfield Napa Residence Inn By Marriott
Night auditor job in Fairfield, CA
Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
$33k-41k yearly est. 7d ago
Guest Service Agent
Walnut Creek Hilton Garden Inn By Hilton
Night auditor job in Walnut Creek, CA
Job Description Guest Service Agent/Front Desk Agent -Part Time Hours- AM and PM Available Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status eligibility. Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
$33k-41k yearly est. 5d ago
AGENT I - FRONT DESK
Hard Rock International (USA), Inc. 4.5
Night auditor job in Wheatland, CA
Job Description The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest information is accurate and maintained in an organized manner. Utilize the property management system to run daily reports and block any special requests. Check guests out of the property in accordance with procedures. Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. Accept reservations, changes, and cancellations in the absence of reservations staff. Promote room upgrades (upsell) and monitor and control product to meet goals. Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. Assist individuals and groups with check-in, checkout, and room changes. Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. Work with Front Office Manager regarding hotel business to keep them informed. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Review and develop guest history records to enhance personalized service for repeat guests. Maintain confidentiality of guest, employee, and company information. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. Prior experience in the Gaming industry strongly preferred. Prior experience in Tribal Gaming preferred. Must be at least twenty-one (21) years of age. ABILITY TO: Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). Ability to stand in place for the duration of the shift.
$34k-41k yearly est. 14d ago
AGENT I - FRONT DESK
Seminole Hard Rock Hotel & Casino 4.0
Night auditor job in Sacramento, CA
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest information is accurate and maintained in an organized manner. - Utilize the property management system to run daily reports and block any special requests. - Check guests out of the property in accordance with procedures. - Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. - Accept reservations, changes, and cancellations in the absence of reservations staff. - Promote room upgrades (upsell) and monitor and control product to meet goals. - Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. - Assist individuals and groups with check-in, checkout, and room changes. - Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. - Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. - Work with Front Office Manager regarding hotel business to keep them informed. - Maintain positive and professional communication with all staff. - Provide recognition to others, including co-workers, supervisors, managers, and directors. - Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. - Ensure a healthy and safe work environment for co-workers and guests. - Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. - Promote property outlets to guests. - Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. - Resolve guest complaints using property procedures. - Create a positive environment in which all employees have the ability to maximize their potential. - Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. - Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. - Participate in Sound Check meetings on each shift. - Always smile and offer a warm greeting to all. - Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. - Take initiative to offer assistance throughout the property. - Operate ethically to protect the Hard Rock brand. - Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. - Perform additional duties as requested by department managers and supervisors. - Communicate with supervisors and managers to ensure that assigned duties are completed to standard. - Coordinate operations with other departments, as needed. - Present a professional image to employees, guests, clients, owners, and investors. - Review and develop guest history records to enhance personalized service for repeat guests. - Maintain confidentiality of guest, employee, and company information. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Must be at least twenty-one (21) years of age. ABILITY TO: - Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. - Ability to read, comprehend, and write simple instructions, short correspondence and memos. - Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). - Ability to stand in place for the duration of the shift. Additional Details Closing: The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.
$34k-39k yearly est. Auto-Apply 60d+ ago
Front Desk Agent/Guest Services Agent
Solage
Night auditor job in Calistoga, CA
Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. The starting pay rate for this position is $23.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$23 hourly 8d ago

Learn more about night auditor jobs

How much does a night auditor earn in Davis, CA?

The average night auditor in Davis, CA earns between $31,000 and $47,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Davis, CA

$38,000

$31,00010%

$38,000Median

$47,00090%

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Night auditor jobs in Davis, CA

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AGENT I - FRONT DESK

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Front Desk Agent/Guest Services Agent

Learn more about night auditor jobs

How much does a night auditor earn in Davis, CA?