Hotel :Hilton Charlotte Airport 2800 Coliseum Centre Drive. Charlotte, NC 28217 Part time. Compensation Range : $17.30-19.00/hour. Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specifi NightAuditor, Auditor, Night Shift, Accounting, Audit
$17.3-19 hourly 5d ago
Looking for a job?
Let Zippia find it for you.
Hyatt Place Charlotte Airport Tyvola Road - Night Auditor
Aimbridge Hospitality 4.6
Night auditor job in Charlotte, NC
Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math: Own the Night Audit! Balance the bo NightAuditor, Auditor, Night, Audit, Retail
$24k-29k yearly est. 6d ago
NIGHT AUDITOR - PT
Century Equipment 3.3
Night auditor job in Triadelphia, WV
Process daily audit of the hotel's financial data, and handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary. Verify each Front Desk shift's transactions Process credit card transactions
Post tax charges to all guest folios
Finalize transactions completed during the day
Create and/or print required reports
File or transmit reports as directed
Verify and prepare registration cards for aniving guests
Prepare folios for departing guests
Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff
Take, modify and cancel guest reservations
Verify, balance and review hotel suite availability
Check in/out guests. Perform "express checkout" duties. Verify departure dates and offer to make future reservations
Post telephone charges, valet charges, and other miscellaneous charges to guest accounts.
Administer guest payment policies
Responsible for shift cash transactions per cash handling procedures
Responsible for maintaining hotel key security system
Administer guest safe deposit boxes
Responsible for knowing hotel emergency procedures
Coordinate with other departments to fulfill guest special requests
Communicate facilities and services to guests at check-in
Answer guest questions regarding local area facilities
Must wear proper uniform at all times in accordance with the Standards of Appearance policy.
Notify Housekeeping and Maintenance of any reported problems with suites and/or grounds
Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Carry out any reasonable request by management that I am capable of performing.
BENEFITS
Competitive wage commensurate with qualifications.
Medical insurance and 401(k) plan.
Century Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, sex, religion, national origin, disability or protected veteran status
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$34k-39k yearly est. 2d ago
Front Desk Clerk
Concord Hospitality 4.3
Night auditor job in Louisville, KY
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities
Assist guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality standards
Promptly address guest concerns and ensure satisfaction in a timely manner
Post guest charges, collect payments, and follow cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Stay knowledgeable about the hotel brand, travel programs, and special offers
Communicate guest feedback effectively to departments and management
Respond quickly to calls, lobby visitors, and team members needing assistance
Maintain full knowledge of hotel safety and emergency procedures
Qualifications
High school diploma or equivalent preferred
Prior hospitality or customer service experience is a plus
Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Flexibility to work varied shifts, including evenings, weekends, and holidays
Benefits (Full-Time Associates Only)
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$22k-25k yearly est. 6d ago
Front Desk Clerk
Concord Hospitality Enterprises Company 4.4
Night auditor job in Louisville, KY
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed Clerk, Front Desk, Hospitality, Retail, Associate
$22k-26k yearly est. 6d ago
Front Desk Agent
Ballantyne Golf Resort 3.8
Night auditor job in Nashville, TN
Front Desk Agent at Conrad Nashville
Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today's sophisticated sightseer.
Job Summary: Greets and registers guests, providing kind, attentive, authentic, and courteous service. Welcomes all guests to conduct arrival and departure via POS. Offers and promotes all hotel services, amenities, and upsells products to our guests, offers clear communication and the ability to actively listen with empathy. Resolves guest challenges throughout their stay in our hotel, with empowerment to exceed expectations in line with company goals, objectives, vision, and values of The Conrad Nashville.
If you were hired on or before July 31, 2022, you will be eligible for an Opening Bonus as part of our opening team!
Key Responsibilities:
* Able to offer guest suggestions for appropriate local entertainment in Nashville
* Follows and offers a consistent authentic delivery of Forbes Service guidelines for excellence
* With empowerment to resolve any guest concerns, shows empathy, offers apologies, and demonstrates good listening skills with the ability to resolve concerns in a proactive manner, or seek guidance to do so.
* Upholds all procedures for VIP guests, security protocol, and safety of all
* Must possess the ability to post and balance all levels of charges efficiently and accurately
* Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology
* Promotes HHonors, as to ensure benefits are promoted and enrollments achieved, following all guidelines as trained
* Consistently demonstrates positive body language, a clear telephone voice with the ability to show empathy, kindness, and pro-active thinking in line with Conrad Nashville service excellence
* Remain calm and alert especially during emergency situations and heavy hotel activity.
Education and Experience:
* Minimum of two (2) years experience in customer service
* High School Diploma or GED Equilvant
* Knowledge of Hilton systems preferred
* Luxury hotel experience preferred
* Cash handling experience
Skills & Abilities:
* Detail Orientated
* Strong Customer Service Focus
* Excellent verbal communication skills
* Basic computer and math skills
Physical Requirements:
* Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity.
* Must be able to lift up to 25 lbs. on a regular and continuing basis.
* All team members must maintain a neat, professional, clean, and well-groomed appearance.
Benefits:
401k after 90 days, fully vested, company match to 3%
Medical (4 plan choices)
Dental (2 Plan choices)
Vision
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Awesome Paid Time Off policy
Hilton Discounts Worldwide
Northwood Hospitality Discounts
Free Parking
$21k-23k yearly est. 6d ago
Night Audit
Stepstone Realty 3.4
Night auditor job in Rocky Mount, NC
Run audit reports and journals from all credit card and computer systems.
· Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
· Make corrections and adjustments and handle any computer issues that may arise.
· Ensure all reports and back-up vouchers are complete and filed properly.
· Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
· Review and correct discrepancies in the Front Desk System.
· Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
· Ability to communicate effectively with guests, vendors, and other associates.
· Ability to adhere to all applicable Federal, state, local, safety, and health standards.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Perform front desk supervisor, guest service agent, and telephone operator duties as needed.
· Ability to accurately reports information.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Other duties may be assigned by the immediate supervisor or General Manager.
Requirements
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
· Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
· Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
· Must have excellent mathematical and computer skills.
· High school education and relevant training and experience required. Additional education preferred.
· At least one year of relevant experience required.
· CPR training and first aid training preferred.
· Additional language ability preferred.
EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
$24k-28k yearly est. 4d ago
Night Auditor | Embassy Suites Tysons Corner | Vienna, VA
PM New 2.8
Night auditor job in Vienna, VA
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The NightAuditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$28k-35k yearly est. 40d ago
Night Auditor
Flynn Hospitality 3.9
Night auditor job in Johnson City, TN
Grow Your Career with Flynn Hospitality
At Flynn Hospitality, we're not just in the hotel business - we're in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn't just a title. It's a commitment to excellence in everything we do - from creating memorable guest experiences to fostering a workplace where our people thrive.
We're hiring a NightAuditor to join our team. If you're passionate about hospitality, driven by results, and ready to lead with purpose - we want to meet you.
What You'll Do
As a NightAuditor, you'll be responsible for:
Process late check-ins/check-outs and overnight guest requests
Perform nightly audits and reconcile daily revenue
Run end-of-day reports and assist in prepping financial documentation
Ensure lobby cleanliness and safety during overnight hours
Work closely with security and engineering as needed
What You Bring
Detail-oriented and strong with numbers
Prior night audit or hotel front desk experience preferred
Ability to work alone and solve problems quickly
Familiarity with PMS systems and accounting reports
Overnight availability required
Why You'll Love Working With Us
We believe great work deserves great rewards. We offer:
A welcoming & inclusive team culture
Industry-leading benefits that support your health, financial goals, and work-life balance
Competitive pay and recognition for your efforts
Career growth & training through hands-on learning and mentorship
Exciting perks like hotel discounts and flexible scheduling
Education support with training programs
Retirement savings plans, including a 401(k) with company match
A strong focus on promoting from within
Let's Build Something Great - Together
At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless.
Flynn Hospitality is an Equal Opportunity Employer. We're committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.
$29k-35k yearly est. Auto-Apply 26d ago
Part-time Night Auditor
Aileron 3.9
Night auditor job in Boone, NC
The Horton Hotel is looking for a part-time, NightAuditor to provide overnight guests excellent customer service while performing nightly balancing duties.
The Job
A typical shift for a NightAuditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
10% off hotel rooms and 20% off retail shop
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements
Required Skills & Experience
Hotel Front Desk experience preferred.
Strong verbal and written communication skills.
Strong computer skills.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $13-$15/hour
$13-15 hourly 29d ago
Night Audit Pounding Mill VA
VP Management 3.9
Night auditor job in Virginia
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Night Audit for Hotel, which is managed by VP Management. As a member of our hospitality and restaurant industry, you will be responsible for ensuring the smooth operations of the hotel during the overnight hours. This individual contributor role offers a competitive salary and benefits package and is located in Virginia.
Compensation & Benefits:
- Competitive salary based on experience
- Employee discounts on hotel stays
Responsibilities:
- Conduct night audit procedures to balance and reconcile daily financial transactions
- Process and post guest charges, payments, and adjustments accurately and efficiently
- Prepare daily reports and distribute to appropriate hotel departments and management
- Maintain accurate records of cash, credit, and debit transactions during shift
- Respond to and resolve guest inquiries and concerns in a timely and professional manner
- Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met
- Follow all safety and security procedures and report any potential hazards or incidents
- Assist with other front desk duties and projects as needed
Requirements:
- High school diploma or equivalent; college degree in hospitality or related field preferred
- 1-2 years of experience in hotel front office or accounting position
- Proficient in Microsoft Office and property management systems (PMS)
- Strong communication and customer service skills
- Ability to work independently and handle multiple tasks with attention to detail
- Flexibility to work overnight shifts and weekends as needed
- Must be able to lift up to 25 pounds and stand/walk for extended periods of time
- Knowledge of hotel policies, procedures, and regulations is a plus
EEOC Statement:
Hotel at VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, or any other characteristic protected by law. We are committed to providing a diverse and inclusive work environment for all employees.
$26k-32k yearly est. 2d ago
Night Auditor
Arbor Lodging 3.5
Night auditor job in Franklin, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The NightAuditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$26k-31k yearly est. 22d ago
Night Auditor
Courtyard Banner Elk
Night auditor job in Sugar Mountain, NC
Raines Co. - Your Future is Now!
The NightAuditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guest preferences and special requests
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Balances accounts from the day shifts
Checks all payment methods are up to date and correspond to the rooms they are on file with
Posts transactions from outlets to appropriate rooms or ledger accounts
Verify that all end of day work has been performed
Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
Enter room cleans in Hotel Effectiveness
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a front desk agent or nightauditor preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Associate's degree in Business Administration, Hospitality or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
$23k-28k yearly est. Auto-Apply 17d ago
Night Auditor
Maya Hotels 4.1
Night auditor job in Charlotte, NC
Holiday Inn Express Charlotte Airport |108 Airport Commons Dr, Charlotte, NC 28208
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels , we are seeking a NightAuditor to manage front desk operations, financial transactions, and overnight guest services. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Front Desk Operations:
Perform guest check-in and check-out processes efficiently and accurately.
Provide excellent customer service, addressing guest inquiries, requests, and concerns.
Manage reservations and ensure all guest information is accurate in the system.
Assist with guest needs, including wake-up calls, room changes, and additional amenities.
Handle guest issues professionally and work to resolve them promptly.
Night Audit Functions:
Conduct a detailed audit of financial transactions, including guest folios, cash handling, and credit card charges.
Reconcile daily revenue, verify postings, and resolve discrepancies.
Prepare and distribute reports such as the Night Audit Report, Revenue Report, and Occupancy Report for hotel management.
Close the day's financial activities and generate the Daily Flash Report.
Ensure compliance with hotel policies and procedures across all operating departments.
Accounting and Financial Controls:
Maintain financial records, including guest ledgers, accounts receivable, and accounts payable.
Process and review invoices for accuracy before forwarding them to accounting.
Assist with month-end financial reporting and statements.
Monitor and control cash handling procedures, ensuring secure storage of funds.
Follow all hotel accounting and financial policies, procedures, and controls.
Night Safety and Security:
Maintain a secure environment for guests and employees throughout the night.
Monitor hotel access and ensure the safety of property and guests.
Respond to emergencies such as fire alarms, medical situations, or security concerns in accordance with hotel protocols.
Responsible Business Practices:
Adhere to Maya Hotels' policies, procedures, and Code of Ethics.
Maintain a clean and professional personal appearance, following Maya Hotels Grooming Policy-a smile is considered part of the uniform.
Promote a safe working environment, practice proper cash handling, and comply with safety regulations.
Participate in hotel sustainability initiatives, including recycling efforts and reducing energy consumption.
Education, Skills and Abilities:
Education: High school diploma or equivalent; additional education in accounting or hospitality is preferred.
Experience: Previous experience in front office operations or night audit roles is desirable.
Communication Skills: Excellent communication and customer service skills to interact with guests and colleagues effectively.
Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently.
Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment.
Technical Skills: Proficiency in computer systems, hotel property management software, and basic accounting principles.
Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer.
Flexibility: Ability to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods of time.
Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage.
Ability lifting items up to 25lbs as needed.
Ready to Join the Team?
Apply today, we look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
$24k-29k yearly est. Auto-Apply 8d ago
Full Time Front Desk Agent/Night Audit
Northstar Hospitality 4.1
Night auditor job in Abingdon, VA
NorthStar Hospitality is looking for a Front Desk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts
· Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week)
· Paid Time Off
· 401k + Employer match
· Opportunity for Career growth
Front Desk Responsibilities Include:
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Answering calls and queries related to potential booking
Skills:
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Compensation: $12.00 - $13.00 per hour
$12-13 hourly Auto-Apply 60d+ ago
Guest Service Representative
Knoxville 3.3
Night auditor job in Johnson City, TN
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations
and making sure their orders go off without a hitch. You'll make everyone feel
welcome, and you'll create an environment of generosity, happiness, and joy in your
community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$23k-28k yearly est. Auto-Apply 60d+ ago
Guest Services Representative | Part Time | Bristol, VA
OCI Hospitality
Night auditor job in Bristol, VA
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Courtyard Bristol! We are so glad you are considering us as your future workplace! At Courtyard we have 175 rooms, a fitness center, meeting space, an indoor pool, and on-site restaurant. We are located within reach of Blue Ridge Highway, Crooked Road Virginia's Heritage Music Trail, and Bristol Motor Speedway & Dragway all from the comfort of Bristol, Virginia.
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
$21k-27k yearly est. 46d ago
Hampton Inn Memphis Southwind - Night Auditor
Aimbridge Hospitality 4.6
Night auditor job in Memphis, TN
Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math: Own the Night Audit! Balance the bo NightAuditor, Auditor, Night, Audit, Retail
$26k-31k yearly est. 6d ago
Night Audit PT Weekends (Friday/Saturday)
Stepstone Realty 3.4
Night auditor job in Charlotte, NC
Requirements
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Other duties may be assigned by the immediate supervisor or General Manager.
Additional responsibilities specific to you are:
Hotel PMS operating system experience preferred.
IHG Experience preferred.
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
Must have excellent mathematical and computer skills.
At least one year of relevant experience preferred.
CPR training and first aid training preferred.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
$24k-28k yearly est. 21d ago
Night Auditor |Sheraton Raleigh | Raleigh, NC
PM New 2.8
Night auditor job in Raleigh, NC
Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Summary of Essential Job Functions • If applicable, prepare daily Restaurant Revenue Report data by auditing point of service tapes/journals to break down revenue, covers, servers' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, point of service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue, expenses and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform all functions of a GSA as needed, including checking in guests, answering incoming lines, taking reservations, etc.
• Assist with breakfast bar set-up if needed
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Required Abilities
• Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
How much does a night auditor earn in Kingsport, TN?
The average night auditor in Kingsport, TN earns between $22,000 and $33,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.