Springhill Suites Philadelphia Langhorne - Night Auditor
Aimbridge Hospitality 4.6
Night auditor job in Langhorne, PA
Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math: Own the Night Audit! Balance the bo NightAuditor, Auditor, Night, Suite, Audit, Retail
$26k-32k yearly est. 4d ago
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Night Auditor
Stonebridge Hospitality Associates 4.1
Night auditor job in Somerset, NJ
City, State:Warren, New Jersey
Title: NightAuditor
FLSA:
Non-Exempt
Status:
on-call.
Reports to: Front Office Manager/Accounting Manager
.
Job Summary: The NightAuditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.
Essential Functions and Duties:
Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Provide guests with information on hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly “bucket checks” to ensure compliance with hotel standards.
Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Detail-oriented with strong organizational skills.
Work Environment:
Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs.
Frequent use of computers and telephones, requiring extended periods of sitting.
Must be available to work overnight shifts, including weekends and holidays.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-24
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$32k-38k yearly est. Auto-Apply 60d+ ago
Night Auditor
GPLR, LLC
Night auditor job in Freehold, NJ
Job DescriptionDescription:
The Radisson Hotel of Freehold is seeking candidates for the position of NightAuditor to join our award-winning team.
The Radisson Hotel of Freehold is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.
The NightAuditor is responsible for overseeing all front desk activities overnight and must maintain a high level of integrity. The NightAuditor also reconciles all bookkeeping and financial records, as well as checking guests in/out and answering any questions from guests.
**PLEASE NOTE** the Night Audit position is an overnight shift, 11:00 p.m. - 7:00 a.m. We ask that you do not apply for the position if you are not able to commit to the required shift.
Requirements:
Responsibilities & Duties
Performs end-of-day accounting tasks such as reconciling credit card transactions, occupancy percentages, room charges, cash drawer activity, etc.
Check in guests, take reservations, and respond to guests' questions
Handle items related to the lost and found according to company standards
Track room availability and occupancy
Must be able to work independently with minimal supervision
Attend monthly department meetings and training sessions as necessary
Knowledge of all essential aspects of hotel operations/procedures
Compensation and Benefits include:
This position offers a starting rate that ranges from $17.00 to $18.00 per hour, depending on qualifications and experience.
Part-time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified).
Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).
Job Qualifications & Skills
Superb written and verbal communication skills
Excellent organization and multi-tasking abilities
Judgment and decision making
Strong knowledge of MS Office programs
Experience with Opera is a plus
Mathematics and reading comprehension
Strong attention to detail
Ability to stand for long periods of time
Must be willing and able to work flexible hours, including nights, weekends, and holidays
$17-18 hourly 16d ago
Night Auditor
Homewood Suites By Hilton-Philadelphia/Mt Laurel
Night auditor job in Mount Laurel, NJ
Job Description
The NightAuditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Performing all front desk related functions during the night shift
Balancing accounts, processing invoices, and preparing reports
Checking in late-night arrivals and ensuring guest satisfaction
Securing the premises and monitoring for any unusual activity
Handling guest inquiries and requests promptly and professionally
Requirements:
Prior experience in hotel front desk operations is preferred
Strong attention to detail and excellent organizational skills
Ability to work independently and handle multiple tasks simultaneously
Good communication skills and customer service orientation
Flexibility to work night shifts, weekends, and holidays
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$27k-34k yearly est. 22d ago
Night Auditor
Home2 Suites
Night auditor job in Edison, NJ
Introduction:
We are seeking a reliable and detail-oriented NightAuditor to join our team at our hotel. The NightAuditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a nightauditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$27k-34k yearly est. 60d+ ago
Watt Night Auditor Part Time
Bridgeton Holdings Group
Night auditor job in Rahway, NJ
ABOUT THE ROLE
NightAuditors (Part-Time) represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include conducting audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotels operational performance for the day.
Essential Duties:
Audit, balance, and report on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotels operational performance for the day.
Oversee front office/front desk operations during the overnight shift.
Understand and adhere to proper credit card and cash handling policies and procedures.
Prepare summary of cash, check, and credit card activities, reflecting the hotels financial performance for the day.
Post room charges and room taxes to guest accounts via the hotel PMS system.
Properly secure guest information during check-in and out functions.
Able to learn safety, emergency, and accident prevention policies and procedures.
Acting MOD while on duty during the overnight shift 11pm to 7am. Friday & Saturday Night.
Other requirements of the role:
Check front office accounting records for accuracy and compile information for the hotels financial records.
Track room revenues, occupancy percentages, and other front office operating statistics.
Verify all account postings and balances.
Summarize results of operations and prepare reports for management.
Skilled in the operation of front office equipment and computers.
Knowledge of proper telephone etiquette.
Knowledge of surrounding areas and local events.
Ability to communicate with public, hotel staff, and management in a professional manner.
Handle guest complaints or issues as management representative on duty.
Perform other duties as assigned by management.
Report to the AGM or GM.
Ensure Hilton brand standards on a daily basis.
Qualifications
Qualifications:
High school diploma or equivalent.
College degree a plus.
Must have prior hotel front desk or night audit experience.
Hotel PMS experience required, pref. Hilton PEP PMS system.
Hilton brand experience a plus.
Accounting background preferred.
Previous hotel experience required for this role.
Flexible to work Fridays & Saturdays, holidays.
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
$27k-34k yearly est. 14d ago
Night Audit-Hilton Garden Inn Mt Laurel, NJ
Blue Sky Hospitality Solutions 3.6
Night auditor job in Mount Laurel, NJ
NightAuditor/Guest Services Agent - Hilton Garden Inn Mt. Laurel, NJ Full-time & Part-time Opportunities Available
Join Our Team! At Hilton Garden Inn Mt. Laurel, we are committed to providing exceptional guest experiences, and we are looking for motivated, friendly individuals to join our Night Audit team. As a NightAuditor/Guest Services Agent, you will play a crucial role in ensuring guest satisfaction and supporting the smooth operation of our hotel.
What You'll Do:
Audit & Balance: Ensure accurate reporting of room revenue, taxes, cashier reports, guest accounts, and food & beverage transactions.
Guest Service Excellence: Welcome guests during check-in and check-out, assisting with any inquiries and special requests. Provide a warm, welcoming experience.
Data Entry: Accurately input guest information, room rates, and payments into our system, ensuring accuracy and confidentiality.
Problem Solving: Handle guest requests, complaints, and inquiries, providing solutions and following up for complete satisfaction.
Safety & Security: Follow hotel safety procedures and ensure a secure environment for both guests and team members.
Team Support: Assist with daily reports, assist other departments as needed, and maintain the cleanliness of the work area.
What We're Looking For:
A high school diploma or equivalent (college degree is a plus).
Previous hotel front desk or Marriott experience preferred but not required.
Accounting background is helpful but not required.
Ability to handle cash, credit transactions, and guest accounts with accuracy.
Excellent communication skills (both written and verbal).
Strong attention to detail and ability to multi-task in a fast-paced environment.
A positive, team-oriented attitude and willingness to provide outstanding guest service.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Physical Demands:
This role requires standing for extended periods (75% of the time) and may involve light lifting.
If you're looking to be a part of a fantastic team and make a real impact on guest experiences, we want to hear from you! Apply today for a rewarding career with Hilton Garden Inn Mt. Laurel, NJ!
$28k-34k yearly est. Auto-Apply 60d+ ago
Night Auditor
Yardley Hospitality Holdings LLC
Night auditor job in Morrisville, PA
Job description Job Title: NightAuditor We are looking for a diligent NightAuditor to join our team. As a NightAuditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night.
Responsibilities:
- Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting
- Handle guest check-ins and check-outs efficiently and professionally
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Maintain a welcoming and hospitable environment for guests during the night shift
- Assist with front desk duties including reservations, phone inquiries, and guest services
- Ensure all billing is accurate and resolve any discrepancies in a timely manner
- Monitor security cameras and report any suspicious activities or incidents
- Collaborate with other hotel departments to address guest needs effectively
- Complete end-of-day procedures and prepare reports for management review
- Uphold hotel standards and policies to provide a comfortable and safe environment for guests
Skills:
- Proficiency in front desk operations and hotel management systems
- Excellent customer service skills with a focus on guest relations
- Strong communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment with minimal supervision
- Bilingual or multilingual capabilities are a plus
- Knowledge of night audit procedures and experience in hospitality management
- Familiarity with phone systems and reservation software
- Attention to detail and accuracy in financial transactions
- Ability to handle stressful situations calmly and professionally
If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the NightAuditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night.
Job Types: Full-time, Part-time
Pay: $15.00 17.00 an hour
Schedule:
8 hour shift
Evening shift
Overnight shift
Experience:
Hotel experience: 1 year (Required)
Ability to Commute:
Yardley, PA 19067 (Required)
Work Location: In person
$15 hourly 17d ago
Night Auditor
Courtyard By Marriott-Somerset
Night auditor job in Somerset, NJ
Job Description
(THIS IS A PART TIME POSITION - Sunday and Monday overnight 11pm - 7am) The NightAuditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Performing all front desk related functions during the night shift
Balancing accounts, processing invoices, and preparing reports
Checking in late-night arrivals and ensuring guest satisfaction
Securing the premises and monitoring for any unusual activity
Handling guest inquiries and requests promptly and professionally
Requirements:
Prior experience in hotel front desk operations is preferred
Strong attention to detail and excellent organizational skills
Ability to work independently and handle multiple tasks simultaneously
Good communication skills and customer service orientation
Flexibility to work night shifts, weekends, and holidays
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$27k-34k yearly est. 17d ago
Night Auditor
Sbcos
Night auditor job in Somerset, NJ
City, State:Warren, New Jersey
Title: NightAuditor
Reports to: Front Office Manager/Accounting Manager
.
Job Summary: The NightAuditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.
Essential Functions and Duties:
Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Provide guests with information on hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly “bucket checks” to ensure compliance with hotel standards.
Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Detail-oriented with strong organizational skills.
Work Environment:
Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs.
Frequent use of computers and telephones, requiring extended periods of sitting.
Must be available to work overnight shifts, including weekends and holidays.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-24
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$27k-34k yearly est. Auto-Apply 60d+ ago
Night Auditor
Arbor Lodging 3.5
Night auditor job in Somerset, NJ
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The NightAuditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $18 - $20
$29k-35k yearly est. 60d+ ago
Front Desk
Red Bank 4.4
Night auditor job in Red Bank, NJ
Benefits:
401(k)
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Vision insurance
The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor.
Key Responsibilities:
Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience.
Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling.
Efficiently schedule and confirm appointments, handling bookings and cancellations.
Promote and upsell spa services, treatments, and retail products.
Maintain accurate records of guest preferences, transactions, and appointments.
Process payments and balance the cash register at the end of each shift.
Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials.
Assist guests with special requests, ensuring that all needs are met to create a luxurious experience.
Stand and remain attentive throughout the shift, anticipating and addressing guest needs.
Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations.
Handle guest complaints or concerns with professionalism and escalate issues to management as necessary.
Qualifications:
Previous experience in hospitality, guest services, or luxury retail is required.
Sales experience, particularly in a high-end or luxury environment, is highly preferred.
Excellent communication, interpersonal, and organizational skills.
Ability to remain professional, friendly, and calm under pressure.
Must be able to stand and remain on your feet for the duration of the shift (8+ hours).
Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Discounts on spa treatments and retail products
Opportunity for growth within the company
Health, dental, and vision benefits (for full-time employees)
Job Type: Full-time
Pay: $17.33 - $18.09 per hour
Expected hours: 35 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Ability to Commute:
Red Bank, NJ 07701 (Required)
Ability to Relocate:
Red Bank, NJ 07701: Relocate before starting work (Required)
Work Location: In person Compensación: $17.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
$17.3-18.1 hourly Auto-Apply 60d+ ago
Night Auditor
Neptune Lodging Realty
Night auditor job in Neptune, NJ
The Holiday Inn Express of Neptune is seeking candidates for the position of NightAuditor to join our award-winning team.
The Holiday Inn Express of Neptune is part of the Hotels Unlimited family of hotels. We are a New Jersey based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.
The NightAuditor is responsible for overseeing all front desk activities overnight and must maintain a high level of integrity. The NightAuditor also reconciles all bookkeeping and financial records as well as checking guests in/out and answering any questions from guests.
**PLEASE NOTE** the Night Audit position is an overnight shift, 11:00 p.m. - 7:00 a.m. We ask that you do not apply for the position if you are not able to commit to the required shift.
Responsibilities & Duties
· Performs end-of-day accounting tasks such as reconciling credit card transactions, occupancy percentages, room charges, cash drawer activity, etc
· Check in guests, take reservations, and respond to guest's questions
· Handle items related to the lost and found according to company standards
· Track room availability and occupancy
· Must be able to work independently with minimal supervision
· Attend monthly department meetings and training sessions as necessary
· Knowledge of all essential aspects of hotel operations/procedures
Compensation and Benefits include:
· This position offers a starting rate that ranges from $17.00 to $18.00 per hour depending on qualifications and experience.
· Part time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified).
· Full time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).
Requirements
Job Qualifications & Skills
· Superb written and verbal communication skills
· Excellent organization and multi-tasking abilities
· Judgment and decision making
· Strong knowledge of MS office programs
· Experience with Opera is a plus
· Mathematics and reading comprehension
· Strong attention to detail
· Ability to stand for long periods of time
· Must be willing and able to work flexible hours including nights, weekends, and holidays
$17-18 hourly 60d+ ago
Daddy O Hotel Night Auditor
Lucky Dog Enterprises
Night auditor job in Beach Haven, NJ
AT DADDY O HOTEL A PART OF FEARLESS RESTAURANTS
What makes Fearless Restaurants special and a great place to work?!
Cuz' we give a damn! We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, we are defined by our talent, teamwork, resources, opportunity, and a workplace built on loyalty and respect. We are a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
Daddy O restaurant in LBI boosts a chic, modern and comfortable interior located only one block from the beach in a vintage seashore styled boutique hotel. The Restaurant menu offers American comfort food with modern creative twists in the dining rooms and outdoor garden patio. The full-service energetic bar boasts specialty drinks and draft beer for festive Happy Hour Monday - Friday. The rooftop O Bar serves sushi and plenty of sunshine and views. Daddy O has two private dining rooms that are perfect for celebrations.
Daddy O Hotel's 22 rooms offer a luxurious retreat with modern comfort and amenities within a block of the beach.
A nightauditor is an integral part of our hotel operation. They are responsible for taking care of duties pertaining to guest satisfaction during the night shift at the hotel. This includes overing seeing guest requests, keeping all official paperwork up to date, and managing the front desk. A nightauditor must be able to handle all activities related to accounting and billing, such as balancing accounts from the day shift, preparing cash drops, credit card and check summaries, adding and charges incurred by guests during the night and correcting any mistakes found.
Responsibilities and Duties:
Shift hours: 10pm-8am
Balancing the accounts from the day shift
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities
Handling custom requests and complaints
Creating invoices
Ensuring all end-of-day activities have been executed.
Answering call and queries related to potential bookings.
Salary and Benefits:
Employee Dining Benefit Program at all 10 Fearless Restaurant locations
Opportunities for career growth with daddy O and other Fearless Restaurants
$16-$20 an hour, depending on experience
Seasonal Employment
$16-20 hourly 60d+ ago
Night Auditor & Hotel Operations
Sitio de Experiencia de Candidatos
Night auditor job in Red Bank, NJ
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$28k-36k yearly est. Auto-Apply 10d ago
Front Desk Agent
Main Street Hotel LLC 3.9
Night auditor job in North Brunswick, NJ
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Paid time off
Training & development
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable.
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
Advise guest of any messages, mail, faxes, etc. received for them.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Perform other duties as requested by management.
PREREQUISITES:
Experience: Previous hotel-related experience desired.
Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
$29k-35k yearly est. 21d ago
Rooms Coordinator-Front Desk Agent
Lbi National Golf & Resort
Night auditor job in Little Egg Harbor, NJ
The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY.
JOY
means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done.
HUMILITY
means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake.
MINISTRY
means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.
Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault.
Perks for being a Renault team member:
Free Golf
Benefits for Full-time team members
Discounted merchandise and dining
Exciting work culture
More perks coming soon…
The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator
manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues.
Responsibilities:
Promote and portray the VIVÂMEE Values.
Know, understand, and adhere to company established policies and procedures.
Accommodate hotel guests in meeting their needs and requests.
Ensure quality service to all hotel-visiting guests.
Handle hotel promptly and with courtesy.
Check in and out hotel guests.
Perform night audit(s), if working the overnight shift.
Document, report, and bring to management's attention inappropriate guest behavior.
Direct all incoming phone calls to the appropriate departments.
Prepare check in packets.
Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort.
Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager.
Attend to guest needs, i.e. help with baggage, give directions, get blankets etc.
To complete assignments as directed by the Hotel Manager.
Must be able to lift a minimum of 15 lbs.
Inform hotel guests of company policies and procedures.
Utilizes knowledge of room dynamics, seating capacities and assignments
Communicate to restaurant manager when inventory items need reordering.
Controls and maintains all paper products and promotional material
Answers the phone with proper phone etiquette and assist the guest with professionalism at all times.
Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties.
Assists service personnel assigned or specified by manager.
Verifies and checks in deliveries in absence of the restaurant manager.
Seeks approval of bar and station cleanliness from manager prior to end of shift.
Ensures the menus are clean and that a appropriate number of menus are available.
Accepts payments, completes transactions and complies with all established check procedures.
Performs and executes closing paperwork and deposits within established procedures.
Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations.
Must be able to work any shift
Requirements
Has 2-3 years of experience
Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues.
Customer Service: Strong focus on providing excellent service and resolving guest issues.
Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks.
Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges.
Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software.
Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”
LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
$28k-34k yearly est. 60d+ ago
Representative, Guest Services
Simon Property Group Inc. 4.8
Night auditor job in Elizabeth, NJ
PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers. This position is the front line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
* Responsible for representing Simon to guests by providing high quality, efficient, friendly and energetic service
* Delivers on all Simon Service initiatives and delivers excellent service to guests
* Serves as "Seller" function of the Simon Gift Card program, and/or other payment products
* Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programs
* Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant
* Ability to respond to guest and retailer inquiries and advise on the appropriate resolution
* Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives
* Ability to capture additional information from consumers transacting or not transacting at Simon Guest Services (e.g. email or mobile information, charity donations
* Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals
* Ensure compliance with all policies and procedures pertaining to Simon programs including Simon Gift Cards, Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other initiatives
* Responsible for executing on all tourism initiatives (including individual and group tours), VIP Shopper program enrollments and tracking, and other programs unique to specific centers
* Maintains confidentiality and follows the code of ethics
MINIMUM QUALIFICATIONS:
* A high school diploma or equivalent
* 1-2 years of customer service or sales background
* The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times
* Must be at least 18 years of age
* Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests
* Ability to effectively perform multiple tasks for up to 5 hours at a time
* Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays
The salary range for this position is $15.11 - $22.64. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.
$15.1-22.6 hourly Auto-Apply 20d ago
Front Desk Agent
Huntremotely
Night auditor job in Princeton, NJ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$28k-35k yearly est. 2d ago
Front Desk Agent
Ashford School 3.9
Night auditor job in Princeton, NJ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
How much does a night auditor earn in Lakewood, NJ?
The average night auditor in Lakewood, NJ earns between $24,000 and $37,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.