Night Auditor
Night auditor job in Gainesville, FL
Property Location:
4000 SW 40th Blvd. - Gainesville, Florida 32608You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
Easy ApplyNight Auditor
Night auditor job in Gainesville, FL
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions
Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
Check the front desk log for problems, special requests, etc.
Greets, registers, and assigns rooms to guests.
Process guest registrations, including collecting payment.
Prepare express checkout folios.
Maintain room status inventory.
Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
Maintain and clean the lobby and bathroom as needed.
Communicates all information to the following shift to ensure a smooth transition.
Works closely with all hotel departments to ensure the highest quality of customer service.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
Responsible for completing all required shift paperwork, and night audit reports daily.
Performs other duties as assigned by management.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Front Desk Agent
Night auditor job in Ocala, FL
Job Description
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Compensation:
$14 hourly
Responsibilities:
Welcome guests warmly, determine their needs, and manage the registration process.
Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Availability to work flexible schedules, including weekends and holidays.
Strong customer service skills with a guest-focused approach.
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Night Audit/ PM Front Desk Agent
Night auditor job in Clermont, FL
City, State: Clermont, Florida Title: Night Auditor FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager/Accounting Manager.
Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.
Essential Functions and Duties:
* Greet, register, and assign rooms to hotel guests.
* Verify customer payment methods and process credit authorizations.
* Maintain accurate records of room availability and guest accounts using the property management system.
* Balance daily receipts and revenues, conducting income audits on posted revenues.
* Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
* Answer phone calls promptly, directing inquiries or addressing guest needs.
* Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
* Make and confirm reservations, ensuring accurate data entry.
* Provide guests with information on hotel services and local attractions.
* Document guest feedback and escalate issues to management when necessary.
* Perform nightly "bucket checks" to ensure compliance with hotel standards.
* Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
* Previous experience in a hospitality or customer service role preferred.
* Proficiency in basic bookkeeping and balancing financial transactions.
* Strong communication skills, both verbal and written.
* Proficient in using property management systems and office software.
* Excellent customer service and problem-solving skills.
* Ability to work independently and make decisions with minimal supervision.
* Detail-oriented with strong organizational skills.
Work Environment:
* Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs.
* Frequent use of computers and telephones, requiring extended periods of sitting.
* Must be available to work overnight shifts, including weekends and holidays.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-12-05
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Auto-ApplyHotel Front Desk Clerk
Night auditor job in Ocala, FL
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$14 hourly
Responsibilities:
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Bookkeeping: keep accurate records of all hotel guest account information
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Mitigate customer complaints as needed
Qualifications:
High school diploma, GED, or equivalent
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Working knowledge of Microsoft Office and reservation management systems
About Company
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things Everhome Suites Ocala!
Front Desk Representative
Night auditor job in Gainesville, FL
This position is primarily responsible for checking patients out, making follow up appointments, collecting balances, co-pays and deductibles. This person will be cross-trained to perform check in, insurance verification, obtaining referrals and authorizations and the medical records process.
This position requires 2 years of experience in a medical or dental office setting.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Front Desk Agent
Night auditor job in Brooksville, FL
Job Description
Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Citrus Farms
Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future.
Position Overview
As a Front Desk Agent, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. You are the first point of contact for guests, responsible for providing exceptional service and ensuring a seamless check-in and check-out experience. This role involves handling guest inquiries, managing reservations, and coordinating with other departments to enhance the guest experience. The ideal candidate will have excellent communication skills, a friendly demeanor, and a commitment to maintaining the Cabot's high standards of hospitality.
Key Responsibilities
Tending to guests' complaints and questions and providing exceptional customer service.
Provide information about the resort, its amenities, and the local area.
Explain resort policies and procedures to guests.
Assist with activities including bookings, appointments, phone calls, and emails.
Coordinate with the reservations and golf teams to handle overbooking situations.
Verifying that accurate room status information is maintained and effectively communicated.
Communicate guest preferences and special occasions to relevant departments.
Resolving guest problems quickly, efficiently, and courteously.
Following all cash-handling, check-cashing, and credit policies.
Upholding the resort's commitment to hospitality.
Operating all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
Reviewing daily front office work and activity reports generated by Night Audit.
Reviewing Front office logbook and Guest feedback forms daily.
Ensuring that the front desk and reception area are kept clean and organized.
Contribute to pre-opening responsibilities, including other duties as assigned.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts and weekends.
Qualifications
Minimum 1 year of Front desk experience; preferably at a high-end resort.
High school or equivalent education required - University degree or College diploma in Hospitality Management, an asset.
Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills.
Excellent ability to communicate, concisely, and openly in all interactions (verbal and written).
Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
Demonstrated ability to work with maximum accuracy, efficiency, and high attention to detail.
Focus attention on guest needs, remaining calm and courteous always.
Florida Driver's License or ability to obtain one.
Work flexible hours - weekends, evenings, and overtime as required.
Proficiency with front desk systems and Microsoft Office Suite.
Excels in a team environment.
Working Conditions
Working in an outdoor environment (i.e.: sun, wind, rain)
Ascending and descending stairs and ramps.
Must be able to stand and exert well-paced mobility for extended periods.
Required to sit and stoop, kneel, or crouch, as well as stretch to fulfill cleaning tasks.
Use hands to handle or feel objects, tools, or controls; reach with hands and arms, repetitive motions.
Capability to lift and carry up to 50 pounds.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Requires manual dexterity to use and operate all necessary equipment, tools, products, and supplies.
Benefits
We offer a comprehensive benefits package, including:
Health, Dental, and Vision Insurance
401(k)
10 Paid Vacation Days
5 Paid Sick Days
14 Company Holidays
Maternity and Paternity Leave
Complimentary Staff Lunch
Early Earned Wage Access
Golf Privileges
Employee Discount Program
And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
Full-Time Front Desk Clerk
Night auditor job in Gainesville, FL
Job DescriptionDescription:
Busy specialty practice seeking full-time front desk clerk.
*Insurance experience a plus. *
Great benefit package, including Health insurance and 401K plan.
*Must include salary requirements with resume, for consideration
What is our process?
1. Review resumes
2. Qualifiying candidates will be called for a phone interview
3. Qualifiying candidates will be called for a face-to-face interview
No phone calls, please.
Job Type: Full-time
Requirements:
The right candidate will have Customer Service and Computer experience. Knowledge of Health Insurance is a plus!
Front Desk Representative - Gainesville
Night auditor job in Gainesville, FL
Job Description
Key Responsibilities:
Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.
Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.
Informing patients of any delays in clinic/wait times.
Providing patient with the intake tablet and instructions on how to use the tablet.
Assist patients having difficulty using the tablet.
Ensuring the patients have completed all the required intake information.
Obtain and ensure the patient's photo identification and insurance card(s) match the information in the patient's Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.
Verifying a valid authorization is present in the patient's account in Athena.
Ensuring the patient's insurance benefits have been verified within the past 90 days.
Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.
Inform patients of credit card on file process and obtain signed agreements.
Begin check in process in Athena.
Print any financial agreements or advanced beneficiary notices and obtain patient's signature.
Upload any outside patient's imaging cd's into Medview PAC's system.
Preparing all paperwork for next day's clinic.
Schedule patients follow up appointments
Complete end of day batches.
Process any required disability form payments.
Scan daily batches in Z drive and forward any documents for scanning to Patient Records.
Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.
All other duties as assigned.
Qualifications: High School Diploma. 2 years experience in a medical environment.
Front Desk Clerk
Night auditor job in Clermont, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Clermont, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyFront Desk Representative
Night auditor job in Clermont, FL
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Gastro clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet Patients as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Collect copays
Verify Insurance
Schedule patient appointments.
Answering the phones - MUST HAVE!!
Eclinical works experience is a plus
Qualifications
Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Front Desk Clerk
Night auditor job in Eustis, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
of Maintenance - Level I in Eustis, Florida.
What you'll do:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyFront Desk/Technician
Night auditor job in Leesburg, FL
Full-time Description
The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.
Essential Functions
Attract and retain customers by providing unsurpassed customer service
Greet customers and explain the process and exam pricing in a transparent way
Check-in and pretest patients in an efficient and accurate manner
Ensure insurance is properly verified prior to Doctor encounter
Answer phones properly and in a timely manner
Assist in other areas of the office as necessary, including dispensing eyewear
Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction
Handle tasks such as adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact
Inform Office Manager of any office problems noted by staff, doctors, or patients
Perform all tasks assigned by Office Manager
Requirements
Job Specifications
Typically has the following skills or abilities:
One to two years of experience in related field
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document patient visits
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify patient needs
Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers
Salary Description $14.00 - $15.00
Front Desk Agent
Night auditor job in Groveland, FL
Schedule: Monday - Wednesday, 7:00AM to 3:00PM; Thursday - Friday OFF; Saturday - Sunday 7:00AM to 3PM; plus one rotation shift every four weeks on Sunday from 3:00PM to 11:00PM
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.
Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
Report any violations of the Rules and Regulations that are noticed at any time.
Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
Maintain the “key” control system and assure that all keys are locked and accounted for at all times.
Be familiar with the fire alarm system operations and report all incidents to management.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
Work Environment
The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work
Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Schedule: Monday - Wednesday 7:00 AM to 3:00 PM, Thursday - Friday OFF, Saturday - Sunday 7:00 AM to 3:00 PM plus, one rotating shift every four weeks on Sunday from 3:00 PM to 11:00 PM.
Travel
No travel is expected for this position.
Required Education and Experience
High school diploma or GED; some college preferred
Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
Minimum six months related experience and/or training.
Bi-lingual English/Spanish may be required at some locations
Previous work experience in the hospitality industry highly preferred
Position Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Per Diem Guest Services Representative
Night auditor job in Clermont, FL
Provides directions to guests/team members within the hospital system, and the Orlando area. Facility: South Lake Hospital Location: Clermont, Florida Type: PRN Shift: 3pm-11pm Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting.
Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting.
Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned.
Auto-ApplyPart Time Guest Services Representative
Night auditor job in Clermont, FL
Looking for part time Guest Service Representatives to help us Bring the Joy to our customers! Must have weekend availability!
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Auto-ApplyNight Auditor
Night auditor job in Gainesville, FL
Property Location:
4000 SW 40th Blvd. - Gainesville, Florida 32608You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.
Rise. Shine. Work Happy.Hiring Immediately!
Auto-ApplyNight Auditor
Night auditor job in Gainesville, FL
The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions
Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
Check the front desk log for problems, special requests, etc.
Greets, registers, and assigns rooms to guests.
Process guest registrations, including collecting payment.
Prepare express checkout folios.
Maintain room status inventory.
Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
Maintain and clean the lobby and bathroom as needed.
Communicates all information to the following shift to ensure a smooth transition.
Works closely with all hotel departments to ensure the highest quality of customer service.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
Responsible for completing all required shift paperwork, and night audit reports daily.
Performs other duties as assigned by management.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Front Desk Clerk
Night auditor job in Eustis, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Maintenance - Level I in Eustis, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyGuest Services Representative
Night auditor job in Clermont, FL
TITLE: Guest Service Representative
REPORTS TO: Bakery Manager/Lead Operator
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Weekend availability is a must!
Auto-Apply