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  • Night Auditor

    Stonebridge Hospitality Associates 4.1company rating

    Night auditor job in Seattle, WA

    City, State:Seattle, Washington Title: Night Auditor FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $25.00 / Hour Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly “bucket checks” to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-20 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $25 hourly Auto-Apply 6d ago
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  • Part Time Night Auditor - Candlewood Suites - McChord Field

    IHG Career

    Night auditor job in Lewisville, WA

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues. Balance and audit for accuracy all room and tax charges, cashier's reports, and guest and house accounts. Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses. Transmit credit card batches. Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages. Promote teamwork and quality service through daily communications and coordination with other departments. May assist with other duties as assigned. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay range for this role is $16.66 to $28.80. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. You can apply for this role through the link below (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $16.7-28.8 hourly Auto-Apply 56d ago
  • Delighted to Serve Night Auditor

    The Hedreen Hotel Employer

    Night auditor job in Seattle, WA

    Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS: Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91 st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Complimentary in our parking garage (subject to availability) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity -nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4 th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar BRING US YOUR STYLE AS A DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you set the stage for the entire guest experience. You're often the first person a guest meets, and your warm, genuine approach helps them feel welcomed, comfortable, and at home. In this role, you create meaningful connections by reading guest cues, tailoring your service style, and offering personalized recommendations that highlight the unique character of our hotel and the surrounding area. You are an explorer, a problem-solver, and a storyteller-someone who brings the local culture to life and helps guests discover what makes our neighborhood special. By working closely with teams throughout the hotel, you ensure every guest enjoys a smooth, easy, and memorable stay from arrival to departure. Key Responsibilities Guest Engagement & Service Greet every guest with a smile, eye contact, and a friendly greeting. Engage guests in conversation about their stay, needs, and interests. Anticipate guest needs using verbal and nonverbal cues. Assist guests with disabilities following proper guidelines. Handle all guest requests, questions, and concerns via phone, email, chat, or in person. Provide accurate information about amenities, services, and local attractions. Follow up to ensure all guest requests are completed to their satisfaction. Check-In / Check-Out Process check-ins and check-outs, verify identity, secure payment, and issue keys. Set up accurate accounts, verify billing, and document exceptions. Coordinate with Housekeeping regarding room readiness. Approve late check-outs based on occupancy and maintain accurate records. Manage room assignments and adjustments based on guest preferences. Call Handling & Communication Answer calls using proper etiquette (within 3 rings, smile in your voice, use guest names). Direct calls, take messages, and record requests clearly. Process wake-up calls and relay information to appropriate departments. Communicate professionally with guests and teammates at all times. Food & Beverage Support Take and process F&B orders, answer menu questions, and enter transactions. Reports & Records Run assigned daily reports and ensure accuracy. Log all guest requests, incidents, and adjustments in the CRM system. Cash Handling & Finance Process payments (cash, credit, debit, checks). Balance and secure your bank at beginning and end of shift. Follow accounting procedures for adjustments, paid-outs, and system outages. Teamwork & Professionalism Maintain strong working relationships across all departments. Support coworkers, communicate effectively, and handle sensitive issues with respect. Keep uniform and appearance clean and professional. Follow all policies, procedures, and confidentiality guidelines. Safety & Security Follow emergency procedures and report any unsafe conditions immediately. Maintain awareness of property security concerns. Notify Security of incidents such as theft reports. Other Duties Assist with parking/valet communication and dispatch. Perform other reasonable tasks as assigned by supervisors. ___________________________________________________________________________________________________________________________________________________________ Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at ************************* .
    $25.5 hourly Auto-Apply 54d ago
  • Delighted to Serve Night Auditor

    The Renaissance Seattle Hotel

    Night auditor job in Seattle, WA

    Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS: Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Complimentary in our parking garage (subject to availability) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity -nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar BRING US YOUR STYLE AS A DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you set the stage for the entire guest experience. You're often the first person a guest meets, and your warm, genuine approach helps them feel welcomed, comfortable, and at home. In this role, you create meaningful connections by reading guest cues, tailoring your service style, and offering personalized recommendations that highlight the unique character of our hotel and the surrounding area. You are an explorer, a problem-solver, and a storyteller-someone who brings the local culture to life and helps guests discover what makes our neighborhood special. By working closely with teams throughout the hotel, you ensure every guest enjoys a smooth, easy, and memorable stay from arrival to departure. Key Responsibilities Guest Engagement & Service Greet every guest with a smile, eye contact, and a friendly greeting. Engage guests in conversation about their stay, needs, and interests. Anticipate guest needs using verbal and nonverbal cues. Assist guests with disabilities following proper guidelines. Handle all guest requests, questions, and concerns via phone, email, chat, or in person. Provide accurate information about amenities, services, and local attractions. Follow up to ensure all guest requests are completed to their satisfaction. Check-In / Check-Out Process check-ins and check-outs, verify identity, secure payment, and issue keys. Set up accurate accounts, verify billing, and document exceptions. Coordinate with Housekeeping regarding room readiness. Approve late check-outs based on occupancy and maintain accurate records. Manage room assignments and adjustments based on guest preferences. Call Handling & Communication Answer calls using proper etiquette (within 3 rings, smile in your voice, use guest names). Direct calls, take messages, and record requests clearly. Process wake-up calls and relay information to appropriate departments. Communicate professionally with guests and teammates at all times. Food & Beverage Support Take and process F&B orders, answer menu questions, and enter transactions. Reports & Records Run assigned daily reports and ensure accuracy. Log all guest requests, incidents, and adjustments in the CRM system. Cash Handling & Finance Process payments (cash, credit, debit, checks). Balance and secure your bank at beginning and end of shift. Follow accounting procedures for adjustments, paid-outs, and system outages. Teamwork & Professionalism Maintain strong working relationships across all departments. Support coworkers, communicate effectively, and handle sensitive issues with respect. Keep uniform and appearance clean and professional. Follow all policies, procedures, and confidentiality guidelines. Safety & Security Follow emergency procedures and report any unsafe conditions immediately. Maintain awareness of property security concerns. Notify Security of incidents such as theft reports. Other Duties Assist with parking/valet communication and dispatch. Perform other reasonable tasks as assigned by supervisors. ___________________________________________________________________________________________________________________________________________________________ Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at ************************* .
    $25.5 hourly Easy Apply 26d ago
  • Night Auditor

    Sage Hospitality 3.9company rating

    Night auditor job in Portland, OR

    Why us? The Nines, A Luxury Collection Hotel, Portland is seeking a Night Auditor to join their renowned team. This position fills morning, swing, and overnight shifts as needed. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Job Overview The Night Auditor audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits The Nines offers perks that are comparable to progressive employers. Medical, Vision, Dental and Retirement Benefits: Paid sick time and eligibility to apply for Paid Leave Oregon Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage Eligible to enroll for short-term and long-term disability insurance coverage Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance WINFertility guidance for those enrolled in Sage medical plan Other Benefits: All associates can enjoy our complimentary cafeteria $50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work. Calm Health Application Subscription Employee assistance program Paid time off for vacation, sick time, and holidays Tuition Reimbursement of up to $2,000 per calendar year Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
    $34k-40k yearly est. Auto-Apply 47d ago
  • Night Audit US

    Ihotels Management Us LLC

    Night auditor job in Seattle, WA

    Job Description Night Auditor (Overnight Front Desk Agent) Pay Range for this role is $23.77/hour + benefits and perks! Scheduled shifts for this role is 11p-7a (overnight) Kimpton Hotel Monaco Seattle 1101 4th Ave (4th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance, Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Night Auditor (Overnight Front Desk Agent) is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. Able to handle & report security issues appropriately What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $23.8 hourly 21d ago
  • Night Audit US

    Innvest

    Night auditor job in Seattle, WA

    Night Auditor (Overnight Front Desk Agent) Pay Range for this role is $23.77/hour + benefits and perks! Scheduled shifts for this role is 11p-7a (overnight) Kimpton Hotel Monaco Seattle 1101 4 th Ave (4 th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance, Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Night Auditor (Overnight Front Desk Agent) is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. Able to handle & report security issues appropriately What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $23.8 hourly 19d ago
  • Night Auditor - Part Time

    Evergreen Hospitality Management

    Night auditor job in Vancouver, WA

    Requirements: Minimum high school diploma. Available to work shifts between the hours of 9pm and 8am. Must be able to work weekends. Strong customer service skills with outgoing personality. Must wear the appropriate uniform as prescribed by Evergreen's policy. Must maintain personal cleanliness. General Responsibilities Daily operations of front desk duties to include but not limited to: Check in/out guest Room assignments Complete nightly audit procedures Emailing out reports to management Tax exempt procedures Balancing of AR Accounts Shift and contingency reports Phone calls, transfers, etc. Must have based keyboarding experience Greet each guest and ensure that they are satisfied. Assist in any area as requested by supervisor Adhere to all polices and procedures Ability to sit/stand for 8 hour shifts. Ability to work independently Optimum Attributes: Pleasing personality and good communication skills. Ability to exceed the expectations of guests. Well-groomed and professional appearance. Willing to work on weekends and holidays. Strong work ethic and outgoing personality. View all jobs at this company
    $36k-45k yearly est. 60d+ ago
  • Night Auditor

    La Quinta Inn & Suites Wyndham Auburn

    Night auditor job in Auburn, WA

    Hotel Night Auditor /Overnight Shift /Front Desk Agent Isn't it time to work somewhere you love that is fun, exciting, and rewarding? We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. Our hotel has an opening with the front desk and we are looking for the best candidate. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule. Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. This job has great upward potential, benefits, monthly bonuses, 401(k), and the opportunity to cross-train in other departments, and competitive pay increases based on performance. Paid Vacation time and sick pay. Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department Knows room locations, types of rooms available, and room rates Registers arriving guests and assigns rooms Coordinates guest room maintenance work with the engineering and maintenance division Takes same-day reservations and future reservations when necessary. Knows cancellation procedures Uses persuasive selling techniques to sell rooms and to promote other services of the hotel Process laundry (wash, dry, fold) to re-stock for the next housekeeping day Reports any unusual occurrences or requests to the manager Manages and resolves all guest complaints in a professional and courteous manner Processes guest check-outs and handles monetary transactions Maintains a high level of professional appearance and demeanor Team oriented establishment Performs other duties as assigned Flexible shifts 4 nights 10-hour shifts Night Auditor experience a plus Able to work overnight Reliable transportation High school diploma Able to lift up to 50 lbs. Customer Service Valid driver License Flexible hours Hotel experience Smiling face
    $36k-44k yearly est. 60d+ ago
  • Night Auditor

    Explor Crater Lake

    Night auditor job in Oregon

    At Explor Crater Lake, LLC, every day is an adventure - where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today! Summary of Position: Performing close of day scenarios for the Front Office while performing overnight front desk services. Responsibilities: Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift. Produce accurate and timely reports and correctly handle all cash transactions. Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers. Balance and audit for accurate room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues. Balance, audit for accuracy and transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. Act as Manager on Duty during overnight hours. Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages. Provides for a safe work environment by following all safety and security programs Understand Company's ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas Other duties per Duties Checklist and as assigned Position Requirements: This is an overnight position; employee must be able to work independently Present a positive image of the company in an upbeat, professional manner Ability to work a variety of day, night, weekend and holiday shifts Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles Advanced computer skills - Microsoft Office (Word, Excel, Outlook) and Room Master system Knowledge and Experience: Education: High school diploma or equivalent required. College degree preferred Experience: Minimum 3 (three) years front desk/room registration experience required Two years Night Auditor/Relief Night Auditor preferred National Park/Resort experience preferred We maintain a drug-free workplace to ensure the safety and well-being of all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
    $34k-42k yearly est. 60d+ ago
  • Night Auditor

    Pyramid Birmingham Campus Management

    Night auditor job in Bend, OR

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Generate, Print and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. #IND400 What are we looking for? Must have the ability to work the overnight hours A high attention to detail High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills. Ability to work in a fast-paced setting. Ability to stand for the duration of the shift. Must be available to work various shifts including weekends and holidays. Compensation: $20.00 - $20.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $20 hourly Auto-Apply 23d ago
  • Night Auditor/Shuttle Driver - Graduate by Hilton Eugene

    Graduate Hotels 4.1company rating

    Night auditor job in Eugene, OR

    Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team at Graduate by Hilton Eugene! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.
    $34k-40k yearly est. 3d ago
  • Night Auditor

    Spokane Fairfield Inn & Suites By Marriott

    Night auditor job in Spokane, WA

    Job Description Night Audit Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience. All other duties as assigned.
    $35k-44k yearly est. 21d ago
  • Night Auditor (Hotel)

    Carter Support Services

    Night auditor job in Portland, OR

    Job Description Night Auditor (Hotel) Company: Carter Support Services Carter Support Services is seeking a reliable and detail-oriented Night Auditor to manage overnight front desk operations while performing daily financial and audit responsibilities. This role is critical to ensuring accurate financial reporting, smooth overnight guest services, and a secure hotel environment during late-night hours. The ideal candidate is comfortable working independently overnight, has strong attention to detail, and provides excellent customer service to guests during non-traditional hours. Key Responsibilities Perform overnight front desk duties, including guest check-ins and check-outs Balance and reconcile daily hotel financial transactions and reports Prepare daily revenue reports and ensure accuracy of postings Process payments, billing adjustments, and night audit procedures Address guest requests, concerns, or issues during overnight hours Monitor hotel security, access, and safety procedures overnight Coordinate with housekeeping and maintenance teams regarding room status Ensure compliance with hotel policies, procedures, and accounting standards Prepare reports for management and ensure smooth shift handover Required Qualifications High school diploma or equivalent 1+ year of hotel front desk, night audit, or accounting-related experience preferred Strong attention to detail and numerical accuracy Basic accounting or bookkeeping knowledge Proficiency with computers and hotel property management systems (PMS) Ability to work independently and make sound decisions overnight Availability to work overnight shifts, including weekends and holidays Preferred Qualifications Previous experience as a hotel Night Auditor Experience with cash handling, reconciliation, and financial reporting Familiarity with hotel security and safety procedures Core Competencies Accuracy and attention to detail Dependability and accountability Customer service mindset Problem-solving and sound judgment Time management and independence Why Join Carter Support Services Stable overnight role with consistent scheduling Supportive and professional work environment Competitive pay and benefits Opportunities for training and advancement Powered by JazzHR NRVWgM2JdJ
    $34k-42k yearly est. 6d ago
  • Night Auditor

    MCR Hotels

    Night auditor job in SeaTac, WA

    Residence Inn Seattle Seatac Airport is seeking Part Time weekend Night Auditor... SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $36k-44k yearly est. 16d ago
  • Night Auditor

    Davidson Hospitality Group 4.2company rating

    Night auditor job in Spokane, WA

    Property Description The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA, offering an exceptional work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Grand Hotel means being part of an iconic property known for its elegant design, exceptional service, and commitment to excellence. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Davenport Grand Hotel is dedicated to creating a culture that values teamwork, professionalism, and unparalleled guest experiences. Employees can expect to work in a sophisticated and upscale environment, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary service to guests. Joining the team at The Davenport Grand Hotel presents a unique opportunity to be part of a renowned hotel that is at the forefront of Spokane's hospitality industry. Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Wage $17.13 per hour + $1.00 per hour overnight hours worked. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $17.13 - USD $17.13 /Hr.
    $17.1 hourly Auto-Apply 7d ago
  • Part-Time Relief Night Auditor | Cambria | Portland, OR

    PM New 2.8company rating

    Night auditor job in Portland, OR

    What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
    $37k-45k yearly est. 13d ago
  • Night Auditor - Fairfield Inn & Suites - FRI, SAT, SUN

    Merete Hotel Management

    Night auditor job in Rochester, WA

    Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you'll tackle exciting challenges and grow. See which positions are open and apply today. We offer Competitive Pay Flexible Scheduling Career Development / Advancement Opportunities Paid Time Off Health Benefits Travel Industry Discounts At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community. Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. NIGHT AUDITOR Associates are paid weekly! SUMMARY Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining guest account records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms, and guests' accounts, making and confirming reservations, and presenting statements and collecting payments from guests. ESSENTIAL FUNCTIONS Review and analyze all adjustments. Thoroughly understand accounting machine for front office. Ensure that all charges have been posted to the appropriate guest folio or master account. Post room tax to each folio or master account. Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out. Ensure all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports. Answer telephone. Check guests in and out. Attend mandatory meetings. Report any unsafe conditions immediately. Perform any other duties as assigned by supervisor to include cross training. Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job. PHYSICAL DESCRIPTION Constantly standing at the front desk on tile or carpet. Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees). Lifting /carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. WORKING CONDITIONS Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. Must adhere to the Hotel's safety standards and procedures. Exposed to computer printer noise, and telephone noise. SUCCESS FACTORS: Balances and accounts for all daily cash and charge transactions. Ability to communicate effectively both written and verbal with the public and other team members. Follows all appropriate policies and procedures while constantly striving to improve all standards of operations. Ensure prompt and courteous service to guest to ensure all guest experience is distinctively supreme. Effectively manage time. Meets or exceeds productivity standards. Follow all safety procedures. Qualifications Prior cash handling experience and two years customer service experience preferred. Hotel experience helpful. May require valid Driver License with an acceptable driving record. Experience working with computers and operating keyboards. Must pass criminal background check.
    $36k-45k yearly est. 16d ago
  • Night Audit - Hotel Front Desk

    Lightwell Hotel & Spa

    Night auditor job in Oregon

    We are seeking a detail-oriented and reliable individual to join our team as a Night Audit Front Desk Team. The primary responsibility of this role is to oversee the nightly operations of the hotel, including reconciling daily transactions, preparing reports, and ensuring guest satisfaction. The ideal candidate will have excellent communication skills, be proficient in basic accounting principles, and have a strong attention to detail. More importantly be able to work overnight, 11P - 7A. We are looking for both full and part-time coverage for this role. Key Responsibilities: Provide excellent guest service to guests throughout the night Oversee the hotel's transition from one day to the next Conducting nightly audits of the hotel's financial transactions Preparing and distributing daily reports to management Ensuring accuracy of guest accounts and resolving any discrepancies Assisting with guest check-ins and check-outs as needed Responding to guest inquiries and resolving any issues that may arise during the night Updating the status of rooms for both operational and security reasons Incident Management and De-escalation-Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation. Troubleshoot issues that occur with IT systems, the Internet, or Software. While a night auditor doesn't need IT experience, they may be required to have a technical aptitude to resolve concerns. Qualifications: Previous experience in a similar role preferred Security experience, military experience, police experience, accounting experience, and/or previous hotel experience is a plus Detail oriented and able to review reports for errors in process or mistake Proficiency in Microsoft Excel and other accounting software Excellent communication and customer service skills Confident in dealing with potentially stressful situations and managing through to the end Ability to work independently and prioritize tasks effectively Able to work overnight shifts Benefits: Medical, Dental, and Vision Employee Discounts Paid Time Off 401k and Match
    $34k-43k yearly est. 60d+ ago
  • Night Auditor

    Mehr Consultancy

    Night auditor job in North Bend, OR

    We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $15 - $17 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.
    $15-17 hourly Auto-Apply 60d+ ago

Learn more about night auditor jobs

How much does a night auditor earn in Pasco, WA?

The average night auditor in Pasco, WA earns between $32,000 and $49,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Pasco, WA

$40,000
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