Night auditor jobs in Toms River, NJ - 116 jobs

Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math: Own the Night Audit! Balance the bo Night Auditor, Auditor, Night, Suite, Audit, Retail

City, State:Warren, New Jersey Title: Night Auditor FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager/Accounting Manager . Pay Range: $19/hour Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly “bucket checks” to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-22 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Job DescriptionDescription: The Radisson Hotel of Freehold is seeking candidates for the position of Night Auditor to join our award-winning team. The Radisson Hotel of Freehold is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience. The Night Auditor is responsible for overseeing all front desk activities overnight and must maintain a high level of integrity. The Night Auditor also reconciles all bookkeeping and financial records, as well as checking guests in/out and answering any questions from guests. **PLEASE NOTE** the Night Audit position is an overnight shift, 11:00 p.m. - 7:00 a.m. We ask that you do not apply for the position if you are not able to commit to the required shift. Requirements: Responsibilities & Duties Performs end-of-day accounting tasks such as reconciling credit card transactions, occupancy percentages, room charges, cash drawer activity, etc. Check in guests, take reservations, and respond to guests' questions Handle items related to the lost and found according to company standards Track room availability and occupancy Must be able to work independently with minimal supervision Attend monthly department meetings and training sessions as necessary Knowledge of all essential aspects of hotel operations/procedures Compensation and Benefits include: This position offers a starting rate that ranges from $17.00 to $18.00 per hour, depending on qualifications and experience. Part-time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified). Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified). Job Qualifications & Skills Superb written and verbal communication skills Excellent organization and multi-tasking abilities Judgment and decision making Strong knowledge of MS Office programs Experience with Opera is a plus Mathematics and reading comprehension Strong attention to detail Ability to stand for long periods of time Must be willing and able to work flexible hours, including nights, weekends, and holidays

Job Description The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Performing all front desk related functions during the night shift Balancing accounts, processing invoices, and preparing reports Checking in late-night arrivals and ensuring guest satisfaction Securing the premises and monitoring for any unusual activity Handling guest inquiries and requests promptly and professionally Requirements: Prior experience in hotel front desk operations is preferred Strong attention to detail and excellent organizational skills Ability to work independently and handle multiple tasks simultaneously Good communication skills and customer service orientation Flexibility to work night shifts, weekends, and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

ABOUT THE ROLE Night Auditors (Part-Time) represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include conducting audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotels operational performance for the day. Essential Duties: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotels operational performance for the day. Oversee front office/front desk operations during the overnight shift. Understand and adhere to proper credit card and cash handling policies and procedures. Prepare summary of cash, check, and credit card activities, reflecting the hotels financial performance for the day. Post room charges and room taxes to guest accounts via the hotel PMS system. Properly secure guest information during check-in and out functions. Able to learn safety, emergency, and accident prevention policies and procedures. Acting MOD while on duty during the overnight shift 11pm to 7am. Friday & Saturday Night. Other requirements of the role: Check front office accounting records for accuracy and compile information for the hotels financial records. Track room revenues, occupancy percentages, and other front office operating statistics. Verify all account postings and balances. Summarize results of operations and prepare reports for management. Skilled in the operation of front office equipment and computers. Knowledge of proper telephone etiquette. Knowledge of surrounding areas and local events. Ability to communicate with public, hotel staff, and management in a professional manner. Handle guest complaints or issues as management representative on duty. Perform other duties as assigned by management. Report to the AGM or GM. Ensure Hilton brand standards on a daily basis. Qualifications Qualifications: High school diploma or equivalent. College degree a plus. Must have prior hotel front desk or night audit experience. Hotel PMS experience required, pref. Hilton PEP PMS system. Hilton brand experience a plus. Accounting background preferred. Previous hotel experience required for this role. Flexible to work Fridays & Saturdays, holidays. The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.

Night Auditor/Guest Services Agent - Hilton Garden Inn Mt. Laurel, NJ Full-time & Part-time Opportunities Available Join Our Team! At Hilton Garden Inn Mt. Laurel, we are committed to providing exceptional guest experiences, and we are looking for motivated, friendly individuals to join our Night Audit team. As a Night Auditor/Guest Services Agent, you will play a crucial role in ensuring guest satisfaction and supporting the smooth operation of our hotel. What You'll Do: Audit & Balance: Ensure accurate reporting of room revenue, taxes, cashier reports, guest accounts, and food & beverage transactions. Guest Service Excellence: Welcome guests during check-in and check-out, assisting with any inquiries and special requests. Provide a warm, welcoming experience. Data Entry: Accurately input guest information, room rates, and payments into our system, ensuring accuracy and confidentiality. Problem Solving: Handle guest requests, complaints, and inquiries, providing solutions and following up for complete satisfaction. Safety & Security: Follow hotel safety procedures and ensure a secure environment for both guests and team members. Team Support: Assist with daily reports, assist other departments as needed, and maintain the cleanliness of the work area. What We're Looking For: A high school diploma or equivalent (college degree is a plus). Previous hotel front desk or Marriott experience preferred but not required. Accounting background is helpful but not required. Ability to handle cash, credit transactions, and guest accounts with accuracy. Excellent communication skills (both written and verbal). Strong attention to detail and ability to multi-task in a fast-paced environment. A positive, team-oriented attitude and willingness to provide outstanding guest service. Ability to work a flexible schedule, including nights, weekends, and holidays. Physical Demands: This role requires standing for extended periods (75% of the time) and may involve light lifting. If you're looking to be a part of a fantastic team and make a real impact on guest experiences, we want to hear from you! Apply today for a rewarding career with Hilton Garden Inn Mt. Laurel, NJ!

Job description Job Title: Night Auditor We are looking for a diligent Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night. Responsibilities: - Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting - Handle guest check-ins and check-outs efficiently and professionally - Respond to guest inquiries, requests, and complaints promptly and courteously - Maintain a welcoming and hospitable environment for guests during the night shift - Assist with front desk duties including reservations, phone inquiries, and guest services - Ensure all billing is accurate and resolve any discrepancies in a timely manner - Monitor security cameras and report any suspicious activities or incidents - Collaborate with other hotel departments to address guest needs effectively - Complete end-of-day procedures and prepare reports for management review - Uphold hotel standards and policies to provide a comfortable and safe environment for guests Skills: - Proficiency in front desk operations and hotel management systems - Excellent customer service skills with a focus on guest relations - Strong communication skills, both verbal and written - Ability to work effectively in a fast-paced environment with minimal supervision - Bilingual or multilingual capabilities are a plus - Knowledge of night audit procedures and experience in hospitality management - Familiarity with phone systems and reservation software - Attention to detail and accuracy in financial transactions - Ability to handle stressful situations calmly and professionally If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the Night Auditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night. Job Types: Full-time, Part-time Pay: $15.00 17.00 an hour Schedule: 8 hour shift Evening shift Overnight shift Experience: Hotel experience: 1 year (Required) Ability to Commute: Yardley, PA 19067 (Required) Work Location: In person

City, State:Warren, New Jersey Title: Night Auditor Reports to: Front Office Manager/Accounting Manager . Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly “bucket checks” to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

(THIS IS A PART TIME POSITION - Sunday and Monday overnight 11pm - 7am) The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Performing all front desk related functions during the night shift Balancing accounts, processing invoices, and preparing reports Checking in late-night arrivals and ensuring guest satisfaction Securing the premises and monitoring for any unusual activity Handling guest inquiries and requests promptly and professionally Requirements: Prior experience in hotel front desk operations is preferred Strong attention to detail and excellent organizational skills Ability to work independently and handle multiple tasks simultaneously Good communication skills and customer service orientation Flexibility to work night shifts, weekends, and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The Holiday Inn Express of Neptune is seeking candidates for the position of Night Auditor to join our award-winning team. The Holiday Inn Express of Neptune is part of the Hotels Unlimited family of hotels. We are a New Jersey based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience. The Night Auditor is responsible for overseeing all front desk activities overnight and must maintain a high level of integrity. The Night Auditor also reconciles all bookkeeping and financial records as well as checking guests in/out and answering any questions from guests. **PLEASE NOTE** the Night Audit position is an overnight shift, 11:00 p.m. - 7:00 a.m. We ask that you do not apply for the position if you are not able to commit to the required shift. Responsibilities & Duties · Performs end-of-day accounting tasks such as reconciling credit card transactions, occupancy percentages, room charges, cash drawer activity, etc · Check in guests, take reservations, and respond to guest's questions · Handle items related to the lost and found according to company standards · Track room availability and occupancy · Must be able to work independently with minimal supervision · Attend monthly department meetings and training sessions as necessary · Knowledge of all essential aspects of hotel operations/procedures Compensation and Benefits include: · This position offers a starting rate that ranges from $17.00 to $18.00 per hour depending on qualifications and experience. · Part time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified). · Full time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified). Requirements Job Qualifications & Skills · Superb written and verbal communication skills · Excellent organization and multi-tasking abilities · Judgment and decision making · Strong knowledge of MS office programs · Experience with Opera is a plus · Mathematics and reading comprehension · Strong attention to detail · Ability to stand for long periods of time · Must be willing and able to work flexible hours including nights, weekends, and holidays

AT DADDY O HOTEL A PART OF FEARLESS RESTAURANTS What makes Fearless Restaurants special and a great place to work?! Cuz' we give a damn! We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, we are defined by our talent, teamwork, resources, opportunity, and a workplace built on loyalty and respect. We are a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward. Daddy O restaurant in LBI boosts a chic, modern and comfortable interior located only one block from the beach in a vintage seashore styled boutique hotel. The Restaurant menu offers American comfort food with modern creative twists in the dining rooms and outdoor garden patio. The full-service energetic bar boasts specialty drinks and draft beer for festive Happy Hour Monday - Friday. The rooftop O Bar serves sushi and plenty of sunshine and views. Daddy O has two private dining rooms that are perfect for celebrations. Daddy O Hotel's 22 rooms offer a luxurious retreat with modern comfort and amenities within a block of the beach. A night auditor is an integral part of our hotel operation. They are responsible for taking care of duties pertaining to guest satisfaction during the night shift at the hotel. This includes overing seeing guest requests, keeping all official paperwork up to date, and managing the front desk. A night auditor must be able to handle all activities related to accounting and billing, such as balancing accounts from the day shift, preparing cash drops, credit card and check summaries, adding and charges incurred by guests during the night and correcting any mistakes found. Responsibilities and Duties: Shift hours: 10pm-8am Balancing the accounts from the day shift Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities Handling custom requests and complaints Creating invoices Ensuring all end-of-day activities have been executed. Answering call and queries related to potential bookings. Salary and Benefits: Employee Dining Benefit Program at all 10 Fearless Restaurant locations Opportunities for career growth with daddy O and other Fearless Restaurants $16-$20 an hour, depending on experience Seasonal Employment

Job Description This is a highly visible role which has a direct impact on creating guest experience. Welcome and accommodates guests, visitors and staff in a warm and courteous manner. Oversee the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Providing quality guest service to all our guests and visitors. Perform all duties toward the goal of maximizing guest service. Greet guests who have made advance reservations and register them in an efficient and friendly manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Acquaint guests with services available in the area. Accurately following accounting procedures. Answers external and internal telephone calls taking and delivering messages as needed. Acts as the reservation attendant. Answer questions and give out accurate, helpful information. Run various end-of-day reports and reconcile information from various systems. Adhere to all department and Company policies and procedures. Ensure guest security by the proper handling of guest keys. Properly handle lost and found items. In the event of inclement weather, position is required to remain on sight and on duty until replaced. Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Able to be alert and function during the night shift 11 PM to 7 AM. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Customer service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

Job DescriptionBenefits: Flexible schedule Free uniforms Paid time off Training & development We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable. Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform other duties as requested by management. PREREQUISITES: Experience: Previous hotel-related experience desired. Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed Education: High school or equivalent (Preferred)

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. BENEFITS INCLUDE: * Medical, Dental, Vision Prescription, Life, Accident, Pet Legal * 401K with match * Paid Time Off * Holiday Pay * Free Meals, Free Uniforms, Free Parking * Discounts at Hard Rock properties around the globe * All team members are eligible to participate in the discretionary annual bonus program * Training and Leadership development programs * Wellness programs including onsite information and fitness seminars * Team Member Resource Groups * Recognition programs * Pay rate $18.00 hr Responsibilities * Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests * Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests. * Communicate with Customer Care for future reservations via telephone calls. * Assist with booking guest reservations that are walk-ins. * Respond to guest requests and communicate with other departments as it relates to those requests. * Provide alternative options to guests if their requests cannot be satisfied. * Offering bell assistance to each guest upon departure. * Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands. * Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests. * Other duties as assigned. #indeed AC Qualifications * High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Must possess strong mathematical skills specific to position responsibilities. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.