Front Desk Clerk
Night auditor job in Bainbridge, GA
We suggest you enter details here. Role Description This is a full-time, on-site role for a Front Desk Clerk located in Bainbridge, GA. The Front Desk Clerk will handle receptionist duties, greet and assist visitors, manage phone inquiries with professionalism, and provide administrative and clerical support. Other responsibilities include ensuring a welcoming environment, maintaining an organized front desk, and addressing client or visitor needs efficiently.
Qualifications
Proficiency in Receptionist Duties and Clerical Skills
Strong Customer Service and Communication skills
Ability to demonstrate excellent Phone Etiquette
Detail-oriented with organizational and multitasking abilities
Proficiency in basic office software (e.g., MS Office) is a plus
High school diploma or equivalent; additional training or certification is a bonus
Night Audit
Night auditor job in Tucker, GA
Job Details DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA Full Time Hospitality - HotelDescription
Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: The Night Auditor oversees overnight hotel operations, processes night audit reports, balances daily transactions, and responds to guest needs. This role performs clerical tasks, basic accounting, and ensures a safe, professional environment during third shift hours.
Qualifications
Key Responsibilities:
Process night audit reports and balance daily hotel operations in a timely and accurate manner.
Deliver prompt, courteous service to guests.
Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols.
Monitor guest accounts, review credit activity, and take necessary action.
Adhere to cash handling policies and procedures
Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
Complete all tasks outlined in the night shift checklist.
Maintain a clean, professional appearance and organized work area.
Stay informed about the hotel's surrounding area to assist guests.
Ensure guest confidentiality and handle sensitive information discreetly.
Foster a positive and professional environment with guests and team members.
Night Auditor
Night auditor job in Savannah, GA
The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Performing all front desk related functions during the night shift
Balancing accounts, processing invoices, and preparing reports
Checking in late-night arrivals and ensuring guest satisfaction
Securing the premises and monitoring for any unusual activity
Handling guest inquiries and requests promptly and professionally
Requirements:
Prior experience in hotel front desk operations is preferred
Strong attention to detail and excellent organizational skills
Ability to work independently and handle multiple tasks simultaneously
Good communication skills and customer service orientation
Flexibility to work night shifts, weekends, and holidays
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyPart-time Night Auditor
Night auditor job in Brunswick, GA
The Tru by Hilton Brunswick is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties.
The Job
A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Tru by Hilton is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-95, conveniently located just 8 miles from Downtown Historic Brunswick!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Housekeeper Weekends Part-Time Job Details
Job Type
Part-time
Brookfield, WI
Description
The Hampton Inn Brookfield/Milwaukee is looking for a part-time, Housekeeper to provide exceptional quality housekeeping services and enhance the overall guest experience on Saturdays and Sundays.
The Job
A typical day for a Housekeeper at the Hampton Inn starts around 8am when you receive your list of rooms to clean for the day. You will clean approximately 2-3 rooms per hour independently. As you are cleaning, your manager will inspect your rooms and send you back to fix anything that was missed. That extra set of eyes ensures that our guests are satisfied and more likely leave a tip.
Job Duties Include:
Clean and vacuum guest rooms
Visually inspect rooms to ensure adherence to brand standards
Respond to guest requests
What would make me successful in this role?
Passion for making things clean and tidy
Motivated to enhance the guest experience
Ability and preference to work independently
Ability to work in a fast-paced environment
Attention to detail and time management skills
Ability to perform a physically active job
Availability to work a flexible schedule: weekends and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before you get your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Required Skills & Experience
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $13.00-$14.00 per hour
Night Auditor
Night auditor job in Pooler, GA
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
Reports to:
Front Office Manager
Education:
High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace.
Experience:
Previous hotel-related experience desired.
Physical:
Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
View all jobs at this company
Experienced Hotel Front Desk Night Auditor
Night auditor job in Warner Robins, GA
Job Description
Only serious applicants need apply.
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:
$13 - $14 hourly
Responsibilities:
Ensure all guests feel they are having an exceptional experience at the property
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Complete additional bookkeeping, administrative, and accounting procedures as requested
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications:
Proficiency with computers is required; experience with reservation and accounting software is desired
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Excellent customer service and communication skills are required
Flexible overnight hours are required
High school diploma or equivalent required; some college preferred
Must be available for this full time position
About Company
Our mission statement is simple:
To raise the bar on what relationships, reputation, and returns mean in hospitality.
What We Offer:
A great environment! We pride ourselves on being one of the best places to work
Better pay: while everyone else pays minimum wage, we have competitive wages 65% above standard in the area
Daily pay
Paid Time Off
Birthday (Paid Day Off)
401(k)
Tip Program
Employee Hotel Discounts
Bonus Pay
Opportunity for Growth and so much more
Night Auditor
Night auditor job in Atlanta, GA
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyNight Auditor
Night auditor job in Augusta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Savannah, GA
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers in qualifying roles may enjoy a range of benefits, including:
* Marriott Employee Discounts Worldwide
* Medical, Dental, Vision Insurance
* Company-Sponsored Life Insurance
* Short & Long-Term Disability Insurance
* Tuition Reimbursement Program
* 401(K) with Discretionary Company Matching Contributions
* Employee Assistance Program
Responsibilities
JOB SUMMARY
The overall objective and purpose of the Night Audit position are to provide hospitable service to our guests and maintain a safe and secure environment during the overnight shift. The incumbent is responsible for ensuring a seamless arrival and departure experience, responding efficiently to guest requests, reconciling the day's transactions, and following safety and security protocol. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
Primary responsibilities and tasks include, but are not limited to the following:
* Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
* Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
* Perform Manager on Duty tasks and be the hotel's ambassador during the overnight shift
* Process check-ins, check-outs, and room assignments
* Post guest charges and payments, process no-shows, and adjust disputed charges
* Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy
* Verify rate codes and make appropriate adjustments on guest' invoices
* Block and unblock rooms according to the hotel's need
* Enter financial data into the property management system and process reports
* Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
* Process and respond to wake-up calls according to the standard operating procedure
* Notify guests of messages and record them legibly and completely
* Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions
* Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
* Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner
* Solve problems proficiently
* Demonstrate effective sales techniques to upsell rooms, amenities, and products
* Maintain a neat and organized work area
* Maintain the integrity of Company proprietary information and protect Company assets
* Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
* Maintain complete knowledge and comply with company policies and procedures
* Maintain neat, clean, and professional appearance according to standards
* Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
* Assist guests with luggage and valet services (only if services are provided by the Company)
* Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
* Develop and maintain a positive working relationship and support the team to achieve our goals
* Attend required training and meetings
* All other duties as assigned, planned or un-planned
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
* Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment
* Ability to remain calm in various situations, use sound judgment and effectively solve problems
* Ability to read and interpret documents such as safety rules and procedural manuals
* Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
* Strong written, verbal, and interpersonal skills
* Comprehensive knowledge of office equipment and property management systems
* Have a valid driver's license and the ability to park cars with automatic or manual transmission
MINIMUM QUALIFICATIONS
* Bachelor's degree in Business or related training equivalent - required
* 1+ year of relevant work experience in similar scope and title - required
* Experience within luxury brand/markets - required
* Student or graduate of hotel management - preferred
WORK ENVIRONMENT
The work environment/conditions described herein are representative of those that an incumbent may experience.
* Must be comfortable working in a shared space, with constant noise, without the use of a private office.
* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
* Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
* While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand up to 8 hours on a daily basis.
* Push, pull, and lift up to 50 lbs.
* While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Posted Min Pay Rate
Posted Max Pay Rate
Auto-ApplyNight Auditor
Night auditor job in Savannah, GA
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyNight Audit
Night auditor job in Grovetown, GA
Job Details Experienced Fairfield Inn and Suites Grovetown - Grovetown, GA Part Time None $15.25 - $15.25 Hourly None Overnight Hospitality - HotelJob Posting Date(s) 10/17/2025Description
At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates that work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you. Our Front Desk Associates are key to our success by ensuring a positive guest experience with a welcoming disposition.
Duties include but are not limited to:
- Welcome guests with a friendly greeting.
- Manage guest bookings per company guidelines, including guest check-in and check-out, answering phones, processing financial transactions, and more.
- Coordinate with all hotel departments to effectively address guest requests.
- Take up other duties as assigned by the management team.
- Perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60 lbs.
***Come with a warm smile and an eagerness to learn***
What better way to get more from life than with a competitive salary, benefits packages, flexible schedule, and the encouragement of continuing education by offering tuition reimbursement.
Explore more opportunities with Plamondon Hospitality Partners and apply for a life-changing role. For more information visit our website at **********************************************
Night Auditor
Night auditor job in Kennesaw, GA
Job Description
The Night Auditor will post department transactions, compile information to verify accuracy, and ensure all hotel accounts are balanced on every night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Post room and tax accurately each shift. Verify postings to the Housekeepers and Rooms Revenue Report.
Balance all income within proper accounts.
Prepare the Daily Sales and Revenue Report.
Perform all activities of a Front Desk agent, including welcoming and checking in late arriving guests.
Submit nightly figures and fax Daily Sales and Revenue Reports as assigned to corporate headquarters.
Complete audit bag and close out the day on register.
Handle guest's last minute ordering for breakfast.
Set up Continental Breakfast presentation.
Open lobby doors at assigned time.
Maintains awareness of reports for any and all safety hazards or violations witnessed in the course of performing required duties.
Performs other duties as requested.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma preferred
Basic mathematical skills
Computer Skills
Excellent interpersonal skills; English speaking, reading, and writing skills.
Multi-task oriented
Knowledge of workplace safety procedures
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
Employment is contingent upon successful completion of a background and drug test.
Night Auditor
Night auditor job in Alpharetta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Night Auditor
Night auditor job in Helen, GA
Job Description
Summary: This position is responsible for ending the business day for the Property Management System and its modules. This includes preparing reports, auditing work of associates, and performing front desk duties.
Essential Duties and Responsibilities:
Other duties may be assigned.
Audit desks clerk work for pricing and sales tax errors.
Ensure that trial is in balance by the close of each shift.
Prepare a summation of all house charges and all credit card vouchers accepted by the Lodge. The aggregate total is reconciled with the trial balance.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Have knowledge of lodge property, lodge staff and lodge services with hours of operation.
Handle guest registration and room assignments, accommodating special requests whenever possible.
Know cash handling procedures.
Adheres to Lodge policies and procedures:
Attends work on time as scheduled and leaves work at scheduled time unless other arrangements have been made.
Follows Lodge grooming and dress standards.
Minimizes safety hazards by following all safety rules and procedures.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Maintains a favorable working relationship with all other Lodge associates to foster and promote a cooperative and harmonious working climate.
The Lodge functions seven (7) days a week, twenty-four (24) hours per day. All associates must realize this fact and be aware that it may be necessary to adjust their work schedule from an accustomed shift due to business demands.
Night Auditor
Night auditor job in Stockbridge, GA
Job Description
As Audit, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. You will play a crucial role in creating a positive and memorable experience for every guest, assisting them with their needs, and ensuring smooth internal operations.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify credit card data
Register guests collecting necessary information
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Inspect rooms and common areas, and enforce rules
Ensure quiet hours are enforced
Assist all guest inquiries or maintenance issues that may arise overnight
Confirm group reservations and arrange personalized services
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Cross-train other departments including breakfast and laundry
Assist managers with daily duties
Support your team
Work to ensure every stay is a GREAT stay!
Qualifications:
Excellent communication and interpersonal skills.
Customer-focused with a passion for providing exceptional service.
Strong problem-solving abilities and attention to detail.
Organizational skills.
Desire to learn and grow.
Ability to work in a fast-paced environment.
Flexible schedule, ability to work holidays, nights and weekends.
Computer proficiency and experience with hotel management software is a plus.
Previous hotel front desk or customer service experience preferred.
Benefits:
Competitive pay.
Employee discounts on hotel stays within the brand.
Paid on-the-job training.
Ongoing training and development opportunities.
Opportunities for growth within the Hotel Industry.
Friendly and supportive team environment.
How to Apply:
If you are a dedicated individual with a passion for hospitality and a commitment to excellence, we want to hear from you! To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Be part of a team that values exceptional service and guest satisfaction. We look forward to welcoming you to our family!
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Night Auditor
Night auditor job in Alpharetta, GA
Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
Guest Services:
Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
Front Desk Operations:
Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
Nightly Reports and Reconciliation:
Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
Accounting and Bookkeeping:
Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
Security and Safety:
Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.
Skills and Abilities
High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Part Time Weekend Night Auditor. Join our Winning team.
Night auditor job in Valdosta, GA
Job DescriptionDescription:
This position is responsible for conducting night audit, date roll and other front desk reports and duties while operating the hotel's front desk systems for PBX, reservations, and check-in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.
ESSENTIAL JOB FUNCTIONS:
Work Objectives
Process guest registrations, including the computation and collection of payment.
Complete and verify all audit paperwork and shift reports.
Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures.
Perform nightly balancing of all accounts to ensure proper posting to property management system and accounting system.
Prepare express checkout folios.
Maintain room status inventory.
Communicate all pertinent shift information to Assistant General Manager and other desk staff.
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Send and receive telephone calls and facsimiles; sort incoming mail and messages.
Enter invoices into accounting system and Scan Invoices into Accounting System.
Guest Satisfaction
Respond to guest needs, special requests, and complaints as needed.
Process guest invocations of 100% satisfaction guarantee.
Smile, acknowledge, and greet guests at front desk and other public areas.
Teamwork
Be available to work a flexible schedule. Must have open availability to include 2nd and 3rd shift, weekends and holidays.
Safety and Security
Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom, and Blood Borne Pathogen regulations and other applicable state and local regulations.
Report and store lost-and-found items in accordance with hotel procedures.
EDUCATION/EXPERIENCE:
MINIMUM EDUCATION:
High school diploma or equivalent.
MINIMUM EXPERIENCE:
Previous experience in the service industry is preferred but not required.
MINIMUM SKILL REQUIREMENTS:
Must be proficient in the use of common Windows-based programs, including Microsoft Word and Excel.
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Must have sound judgment and discretional skills and be able to work with little or no supervision.
Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
Must be able to work with sensitive and confidential material.
Must be able to obtain valid, current, and non-probationary driver's license if required to operate hotel shuttle/van.
Must be available for All Days and Shifts
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to stand for extended periods, often for a minimum of 2 hours at a time.
Must be able to maneuver through all areas of the front office.
Must be able to lift up to 20 pounds and carry up to 10 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
Must have the manual dexterity and coordination to operate office equipment, including a 10key adding machine, PC computers, fax machine, and photocopier.
Must be able to adjust to changing priorities, and simultaneously complete multiple assignments despite interruptions.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.Report job
Requirements:
Night Auditor
Night auditor job in Perry, GA
Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation:
$14 - $15 hourly
Responsibilities:
Provide exceptional service to all hotel guests during their stay
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Perform additional bookkeeping, administrative, and accounting procedures as required
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Qualifications:
Great communications. and excellent customer service skills are required
Requires a flexible schedule that allows for overnight shift hours
Experience in the hospitality industry or guest services is preferred, but not required
Diploma or equivalent from high school is required; some college is desired
Computer proficiency is required; experience with accounting or reservation software is preferred
About Company
Retreat Hotels & Resorts is a full-service developer, owner, asset manager, and operator of hotels and resort communities with a growing portfolio of award-winning properties and a presence along the East Coast. Our relationships-with our guests, employees, and partners-are at the heart of everything we do. We've earned a reputation as an honest broker and trusted partner to local governments, investors, and top brands such as Marriott, Hilton, Choice, and independent flags by doing what we say we'll do.
Our mission is to enhance our communities with thoughtfully designed hotel and residential developments that offer world-class guest experiences, boost local economies, protect our environment, launch and sustain rewarding careers, and deliver exceptional returns to our investors.
Night Auditor
Night auditor job in Roswell, GA
Raines Co. - Your Future is Now!
The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guest preferences and special requests
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Balances accounts from the day shifts
Checks all payment methods are up to date and correspond to the rooms they are on file with
Posts transactions from outlets to appropriate rooms or ledger accounts
Verify that all end of day work has been performed
Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day
Enter room cleans in Hotel Effectiveness
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Prior experience in the hospitality industry as a front desk agent or night auditor preferred
Experience with brand or property specific PMS, Quore, PBX and other hotel related systems
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Associate's degree in Business Administration, Hospitality or related major preferred
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Night Auditor
Night auditor job in Hiawassee, GA
Job Details Hiawassee, GA Part Time $15.00 - $19.00 Hourly RoomsDescription
The primary function of a Night Auditor is to create the ultimate guest experience for all guests of the hotel from before check-in to after check-out. The Night Auditor is responsible for effective communication to the guest prior to arrival when answering guest inquiries, creating a positive, hospitable, welcoming, inviting check-in and check-out experience, and responding to guests needs while they're in house. The Auditor ensures guests' accounts are reconciled, credit cards and third-party payers are appropriately charged, and each day's financial reports are compiled and distributed among other duties.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Along with complying with all laws, company policy, and brand standards, the following are the Essential Functions of this position:
Complete all Ridges Way and departmental/position training.
Always adhere to all policies and procedures.
Maintain professionalism at all times.
Ensure all transactions with guests are handled legally and ethically.
Maintain security and control over assigned rooms keys and room access.
Maintain a clean and neat appearance at all times.
Arrive at the assigned area at scheduled time prepared to complete the assigned shift diligent, effectively, and hospitably.
Maintain up-to-date, accurate, and clear reports as it relates to the arrivals, departures, guests in house, cancellations, room availability and any other reports critical to the function of the hotel and front desk.
Immediately turn in all articles left by guests to management as “lost and found.”
Maintain safe working conditions and follow all safety and procedural rules and take immediate corrective action when required to improve and laps in working conditions.
Ensure the safety of yourself, coworkers, and guests and their belongings.
Communicate all problems and unusual manners related to employee and guest safety to management immediately.
Notify supervisor or manager when there is a shortage of supplies in advance of immediate need.
Understand the daily and ongoing functions, services, and facilities of the hotel.
Garner a working knowledge of the surrounding area of the hotel (landmarks, local attractions, surrounding businesses, points of interests, roads, etc.)
Assist all guests in answering their inquiries, meeting their needs, and providing solutions.
Develop and maintain interpersonal, professional relationships with guests quickly.
Relate well to a wide variety of individuals from many backgrounds.
Always demonstrate patience and tolerance to all guests and coworkers.
Learn and utilize selling techniques to maximize occupancy and revenue.
Maintain a cash bank per Ridges Way cash handling procedures.
Maintain ongoing and effective communication with management, the front desk, and all departments in the hotel.
Be visible at the desk at all times.
Attend scheduled & mandatory meetings.
Ensure that guest room keys and master keys are used to the highest level of security to protect guests, coworkers, the company, and all belongings.
Proactively protect all guest information.
Understand and operate the front desk's telephone and computer systems, the property management systems, and other office equipment.
Maintain the equipment used to perform the job duties and notify the supervisor or manager immediately of any damage or malfunction beyond daily wear-and-tear.
Accept and verify guest credit card data and maintain security and privacy of that data.
Interact with guests, on the phone or in person, in a professional manner and within brand standards.
Listen and promptly act to resolve guest issues and notify management immediately of any escalated guest situations.
Have a thorough knowledge of emergency procedures.
Implement the 15 & 5 rule (within 15 feet of guests make eye-contact & smile, within 5 feet maintain eye contact and greet with a warm smile)..
Verify all guests' account charges made throughout the day are correct.
Post room and incidental charges to guest accounts.
Complete all credit card transmittals, direct bills, and no-show billings for the day, including any in-house charges by Freedom Boat Club members and Marina Slip holders.
Relocate guests in a professional, courteous manner as needed.
Prepare all daily, monthly, and yearly reports required for the property.
Organize and stock market supplies and goods.
Sort, wash, dry, fold soiled laundry
Perform any other duties directed by the Director of Operations, and/or Executive Leadership.
Competencies
Communication: Clear, friendly, and professional communication with guests, both in person and over the phone.
Problem-Solving: Ability to handle guest complaints or concerns effectively and find quick resolutions.
Hospitality Knowledge: Understanding of the hotel industry and ability to ensure guests have a positive experience.
Time Management: Managing a busy front desk, ensuring timely check-ins and check-outs, and maintaining smooth operations.
Attention to Detail: Ensuring accuracy in guest reservations, billing, and other administrative tasks.
Property Management Systems (PMS): Proficiency in using hotel management software for check-ins, bookings, payments, and reporting.
Basic IT Skills: Familiarity with office software (email, Excel, etc.) and troubleshooting common tech issues.
Cash Handling: Handling guest payments accurately and reconciling cash at the end of each shift.
Supervisory Responsibility
N/A
Work Environment
This position operates in a hotel environment and mostly in an indoor environment, but often near the front door of the hotel that could cause subtle changes in the temperature, depending on season. The position is an overnight position. A required uniform or dress-code must be worn.
Physical Demands
Standing on your feet for most or all of your shift is often required. The lifting of supplies and equipment that may exceed 50 lbs could also be required. Bending down, kneeling, crouching, squatting, and pushing are other physical demands that may be required of you. Accepting this job indicates you understand these physical demands and are able to complete the essential functions of the job that required these physical demands.
Position Type/Expected Hours of Work
This is an hourly position with full time and part time positions available. Schedules vary depending on the demand of business. Holidays and weekends are required.
Qualifications
Preferred Education and Experience
The following education and experience are required for this position:
High School Education or Equivalent is required.
Minimum 2+ years of front desk experience preferred.