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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lyndhurst, NJ | $71,762 | $34.50 |
| 2 | New York, NY | $69,747 | $33.53 |
| 3 | Pleasanton, CA | $65,824 | $31.65 |
| 4 | Baltimore, MD | $65,162 | $31.33 |
| 5 | Worcester, MA | $63,442 | $30.50 |
| 6 | Hot Springs, VA | $57,939 | $27.86 |
| 7 | Madison, WI | $55,131 | $26.51 |
| 8 | Bridgeville, PA | $54,256 | $26.08 |
| 9 | Columbus, OH | $50,468 | $24.26 |
| 10 | Houston, TX | $48,186 | $23.17 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $162,144 | $78 | - |
| 2 | Head Customer Service Representative | $157,349 | $76 | - |
| 3 | Customer Operations Director | $135,809 | $65 | - |
| 4 | Customer Service Director | $127,414 | $61 | - |
| 5 | Director, Customer Relations | $119,299 | $57 | - |
| 6 | Customer Operations Manager | $115,870 | $56 | - |
| 7 | Customer Service Senior Manager | $107,264 | $52 | - |
| 8 | Technology Sales And Service Manager | $91,279 | $44 | - |
| 9 | Acting Manager | $87,604 | $42 | - |
| 10 | Customer Satisfaction Manager | $86,681 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Norton Enterprises | $62,139 | $30 | - |
| 2 | CnS | $56,196 | $27 | 1 |
| 3 | Dunmore | $55,155 | $27 | - |
| 4 | Graphics Resource | $50,690 | $24 | - |
| 5 | Good Clean Love | $47,872 | $23 | - |
| 6 | Continental | $47,606 | $23 | 3 |
| 7 | Americana | $47,260 | $23 | - |
| 8 | Paxton | $47,222 | $23 | - |
| 9 | Cabin Fever | $46,953 | $23 | - |
| 10 | Macpherson's | $46,458 | $22 | - |
| 11 | Great Bear Resources | $45,936 | $22 | - |
| 12 | Prince International | $45,865 | $22 | - |
| 13 | LBC Holdings LLC | $45,526 | $22 | - |
| 14 | Paris | $45,504 | $22 | - |
| 15 | Royal Holdings Inc | $44,877 | $22 | - |
| 16 | Swan | $44,509 | $21 | - |
| 17 | Samuel, Son & Co | $44,413 | $21 | - |
| 18 | Bailey International | $44,046 | $21 | - |
| 19 | The Montague Company | $43,961 | $21 | - |
| 20 | Leed's | $41,344 | $20 | 8 |