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Operations project manager skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Elisa Chan,
Nina Woodard
Operations project manager example skills
Below we've compiled a list of the most critical operations project manager skills. We ranked the top skills for operations project managers based on the percentage of resumes they appeared on. For example, 19.7% of operations project manager resumes contained project management as a skill. Continue reading to find out what skills an operations project manager needs to be successful in the workplace.

15 operations project manager skills for your resume and career

1. Project Management

Here's how operations project managers use project management:
  • Project management and application ownership of multiple global applications that support front office and back office applications for IBM Learning Delivery.
  • Provided project management leadership for cross-functional architecture board, which developed and implemented strategic initiatives relating to IBM System z modernization.

2. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how operations project managers use business operations:
  • Created partnerships, identified vendors and banking partners negotiated supplier agreements and credit terms to successfully launch business operations in Afghanistan.
  • Directed and managed all facets of retailer business operations including leveraging Six Sigma methodologies to implement service and product line expansions.

3. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how operations project managers use risk management:
  • Facilitate thorough issue/risk management and provide oversight for on-time resolution/mitigation/escalation.
  • Project management skills revolved around building a work breakdown structure, status reporting and risk management collaboration as required.

4. Process Improvement

Here's how operations project managers use process improvement:
  • Directed a $1 million global project for the implementation of regulatory document and submission management system and document process improvement.
  • Provide detailed analysis on current operations through data mining, existing information and formulate data collections schemes that support process improvement.

5. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how operations project managers use business process:
  • Procured project proposals automating business processes that significantly improved method of operation (mop) efficiency, employee productivity and morale.
  • Supported staff projects and initiatives, established and maintained business processes, updated inventory, and negotiated vendor contracts.

6. Provide Management

Here's how operations project managers use provide management:
  • Provide management oversight and driving operational accountability through effective change management and leadership development process.
  • Provide Management with project reviews consisting of risks with steps for mitigation.

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7. Operations Project

As the title indicates, operations defines dealing with the inner working of any business to make sure it works efficiently. It deals with catching up on day-to-day and also planned business issues.

Here's how operations project managers use operations project:
  • Promoted again from Facilities and Operations Manager to Operations Project Manager position within a year.
  • Project Portfolio Review- Facilitate weekly review of Operations project portfolio with management team.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how operations project managers use customer service:
  • Coordinate necessary support services to effectively assist clients in meeting or exceeding financial and operations goals while providing exceptional customer service.
  • Assisted with the design and implementation of building-specific skilled labor teams to more effectively address customer service quality and timeliness.

9. Shared Services

Here's how operations project managers use shared services:
  • Implemented an effective and efficient procurement process for all infrastructure delivery and shared services.
  • Coordinated the consolidation of reporting and training functions across shared services organization.

10. Project Completion

A project completion refers to the level and date of completion of a particular program or project. It is the last and final phase of the project's cycle before it will consider as done. One of the criteria of these includes making sure that all necessary procedure is complete. It also serves as a basis for progress and the assessment when a project meets the quality standard.

Here's how operations project managers use project completion:
  • Project Management Accountable for full range of project and management activities from contractual requirements through project completion.
  • Managed individual, time-sensitive projects and provided logistical support to ensure order and project completion.

11. Project Scope

Here's how operations project managers use project scope:
  • Established project scope and schedule, documented business requirements, managed key stakeholder resources and provided risk assessment/mitigation plans.
  • Drive business development and revenue by identifying opportunities to expand project scope.

12. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how operations project managers use oversight:
  • Automated vendor oversight reports for senior management, resulting in significantly improved visibility and timeliness of critical business information.
  • Managed supplier/vendor relationships and negotiated procurement agreements; waste management, DI H20 system management, facilities oversight.

13. Excellent Interpersonal

Here's how operations project managers use excellent interpersonal:
  • Position required an organized, motivated problem solver with excellent interpersonal skills.
  • Demonstrated excellent interpersonal skills as well as the ability to juggle competing priorities.

14. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how operations project managers use logistics:
  • Created and executed warehouse logistics project plans including unloading, receiving, case per unit performance productivity, and operations set-up.
  • Reduced logistics expenses by 15% by collaborating with display manufacturing/design and service/supply chain teams in identifying cost savings opportunities.

15. Patients

Here's how operations project managers use patients:
  • Analyzed patient charts and overall utilization management of patients weekly with multidisciplinary team.
  • Direct Reports: 1 - Operations Analyst Total Span of Control: 40 Implemented a discount program for 80,000 MS patients.
top-skills

What skills help Operations Project Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on operations project manager resumes?

Elisa Chan

Assistant Professor of Marketing, New York Institute of Technology

In my opinion, the fundamental skills required for marketing jobs haven't really changed. What changed is where or how these skills are applied. So my response to this question might sound cliche, but I strongly believe that it is true. Strong statistics and marketing analytics ability to show that you are able to make data-driven decisions. Interpersonal skills to show that you can respectfully and effectively interact with others, which are indicative of how you will manage work relationship as well as that with clients and customers.

What operations project manager skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young operations project managers need?

Jennifer TockmanJennifer Tockman LinkedIn profile

Director of Career Development and BOLD Women's Leadership Network, Colby-Sawyer College

Flexibility, ability to adapt to whatever style work style, and the environment we are using given the world around us, working as a team (even if remote), can be a self-learner, especially in a private fashion. Excellent communication skills are also essential for success.

What technical skills for an operations project manager stand out to employers?

Dr. Mary Kern Ph.D.Dr. Mary Kern Ph.D. LinkedIn profile

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all operations project managers possess?

Milena Stanislavova Ph.D.Milena Stanislavova Ph.D. LinkedIn profile

Professor of Mathematics and Chair of Economics Department, University of Kansas

Working and collaborating in groups, presenting to different audiences, writing technical reports, grant applications and researching new topics are all essential soft skills. Much of today's world relies on data, so collecting, summarizing, organizing and presenting data is also an important soft skill that is becoming quite fundamental.
Do you want to know more?
Read more about what experts have to say about operations project manager

List of operations project manager skills to add to your resume

Operations project manager skills

The most important skills for an operations project manager resume and required skills for an operations project manager to have include:

  • Project Management
  • Business Operations
  • Risk Management
  • Process Improvement
  • Business Process
  • Provide Management
  • Operations Project
  • Customer Service
  • Shared Services
  • Project Completion
  • Project Scope
  • Oversight
  • Excellent Interpersonal
  • Logistics
  • Patients
  • Sigma
  • Status Reports
  • KPI
  • SQL
  • Client Facing
  • Strong Analytical
  • Business Development
  • Lean Six Sigma
  • Customer Satisfaction
  • ERP
  • SharePoint
  • Human Resources
  • Management System
  • PMO
  • Product Development
  • QA
  • R
  • Manage Cross
  • Cost Estimates
  • FDA
  • Construction Projects
  • Stakeholder Relationships
  • Direct Reports
  • UAT
  • Cost Savings
  • Training Materials
  • Real Estate
  • Project Budget
  • Agile Project Management
  • POS
  • Party Vendors
  • Informed Consent
  • User Acceptance
  • SDLC

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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