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Optical design engineer vs customer engineer

The differences between optical design engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an optical design engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $94,750 average annual salary of an optical design engineer.

The top three skills for an optical design engineer include optical design, MATLAB and zemax. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Optical design engineer vs customer engineer overview

Optical Design EngineerCustomer Engineer
Yearly salary$94,750$101,212
Hourly rate$45.55$48.66
Growth rate3%3%
Number of jobs49,73144,709
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does an optical design engineer do?

An optical design engineer is an optics specialists who uses their scientific skills to design solutions and solve optical problems. Optical design engineers are essential in the field of laser technology, telescopes, optical lenses, and fiber optics. You will be responsible for designing and building devices that enable better utilization of optics technology and requires in-depth scientific optical knowledge as well as high technical design abilities. Optical design engineers are problem solvers in the field of optics.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Optical design engineer vs customer engineer salary

Optical design engineers and customer engineers have different pay scales, as shown below.

Optical Design EngineerCustomer Engineer
Average salary$94,750$101,212
Salary rangeBetween $71,000 And $125,000Between $77,000 And $131,000
Highest paying CityMenlo Park, CASan Francisco, CA
Highest paying stateWashingtonNew Jersey
Best paying companyMetaGoogle
Best paying industryTechnologyStart-up

Differences between optical design engineer and customer engineer education

There are a few differences between an optical design engineer and a customer engineer in terms of educational background:

Optical Design EngineerCustomer Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Optical design engineer vs customer engineer demographics

Here are the differences between optical design engineers' and customer engineers' demographics:

Optical Design EngineerCustomer Engineer
Average age4545
Gender ratioMale, 80.5% Female, 19.5%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 17.2% White, 62.0% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between optical design engineer and customer engineer duties and responsibilities

Optical design engineer example responsibilities.

  • Manage automation projects including purchasing, scheduling fabrication and assembly, debugging, and delivery to customer.
  • Handle cost analysis, quotes, BOM.
  • Programme GE touch screen operator interfaces (HMI) and design operator control consoles.
  • Enhance machine efficiency by designing and testing HMI screens to maximize ease of operation.
  • Support many FLIR production programs with boresight, MTF, thermal focus and tolerance analysis.
  • Used knowledge of C/C++, ZEMAX, and MetroPro to add new design and analysis capabilities.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Optical design engineer vs customer engineer skills

Common optical design engineer skills
  • Optical Design, 16%
  • MATLAB, 15%
  • Zemax, 15%
  • Optical Systems, 8%
  • Light Analysis, 7%
  • DOD, 5%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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