Order picker vs order fulfillment specialist

Differences between order picker and order fulfillment specialist duties and responsibilities

Order picker example responsibilities.

• Used WMS and RF systems to pick and stage customer specify orders and lead a team of employees.
• Used a stand up reach truck and RF scanner to replenish empty product in pick locations.
• Obtain merchandise from bin locations using headset programming or RF hand hold device building correct orders for customers.
• Prepare pallets by following prescribe stacking arrangements and properly tagging pallets.
• Job responsibilities include picking orders using battery power pallet jack as well as doing inventory work
• Pick cases from shelves for orders that are to be ship to different Kroger stores

Order fulfillment specialist example responsibilities.

• Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
• Manage escalations and expedites process in support of shorten interval requests.
• Perform comprehensive warehouse duties, which include quality control, inventory management and shipping and receiving logistics.
• Apply appropriate sales tax to each invoice as required by that county.
• Create spreadsheets create by EDI process to convert orders into a readable format for vendors.
• Note account of such delay or cancellation of shipment and any tracking number from USPS.
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