What does an organizational effectiveness director do?
Organizational effectiveness directors are professionals who are responsible for identifying the learning needs of an organization while aligning its strategy with its priorities. These directors must design affirmative action plans as well as assist in the development of the vendor diversity program of the organization. They are required to lead process improvements for learning management as well as eliminating redundant processes. Organizational effectiveness directors must also work with human resources and functional organizations to develop criteria for the delivery of developmental activities.
Organizational effectiveness director responsibilities
Here are examples of responsibilities from real organizational effectiveness director resumes:
- Develop compelling PowerPoint presentations, manage online sign-ups for seminars, and ensure all paperwork is complete.
- Create best in-class operational readiness package that are leveraged across the company as a standard program deliverable.
- Develop and facilitate performance management initiatives including defining accountability and measuring results.
Organizational effectiveness director skills and personality traits
We calculated that 12% of Organizational Effectiveness Directors are proficient in Business Development, Continuous Improvement, and Development Strategy. They’re also known for soft skills such as Business skills, Collaboration skills, and Instructional skills.
We break down the percentage of Organizational Effectiveness Directors that have these skills listed on their resume here:
- Business Development, 12%
Worked with the Business Development Team to help facilitate strategic planning and business goals with top 73 leaders.
- Continuous Improvement, 9%
Provided recommendations for improvement in all areas of project management practices ranging from project selection to benefits realization and continuous improvement.
- Development Strategy, 7%
Implement competency modeling for all divisions and facilitate talent strategy planning sessions, create HiPo identification and development strategy.
- Project Management, 7%
Project Management of Clarity implementation for the Technology enterprise.
- Employee Engagement, 7%
Contributed to the increased employee engagement survey score from 47-62% due to integrated talent management solutions
- Human Resources, 6%
Provided innovative Human Resources leadership by identifying and developing competencies for talent assessment and leadership development.
"business development," "continuous improvement," and "development strategy" are among the most common skills that organizational effectiveness directors use at work. You can find even more organizational effectiveness director responsibilities below, including:
Business skills. The most essential soft skill for an organizational effectiveness director to carry out their responsibilities is business skills. This skill is important for the role because "training and development managers must understand business operations in order to match training with business goals." Additionally, an organizational effectiveness director resume shows how their duties depend on business skills: "prepared deployment of claim organization changes while aligning organization and business processes. "
Collaboration skills. Another essential skill to perform organizational effectiveness director duties is collaboration skills. Organizational effectiveness directors responsibilities require that "training and development managers need strong interpersonal skills because delivering training programs requires working in concert with staff, trainees, subject matter experts, and the organization’s leaders." Organizational effectiveness directors also use collaboration skills in their role according to a real resume snippet: "led employee engagement survey design and action plans focusing on enhancing global growth, enterprise-wide collaboration, and competitive advantage. "
Instructional skills. organizational effectiveness directors are also known for instructional skills, which are critical to their duties. You can see how this skill relates to organizational effectiveness director responsibilities, because "training and development managers need to understand the fundamentals of teaching and lesson planning." An organizational effectiveness director resume example shows how instructional skills is used in the workplace: "recognized by the university administration, colleagues, and students for expertise in instructional design and online teaching. "
Leadership skills. organizational effectiveness director responsibilities often require "leadership skills." The duties that rely on this skill are shown by the fact that "managers are often in charge of a staff and programs." This resume example shows what organizational effectiveness directors do with leadership skills on a typical day: "led organizational assessment of leadership performance for a $750mm it division. "
Communication skills. Another crucial skill for an organizational effectiveness director to carry out their responsibilities is "communication skills." A big part of what organizational effectiveness directors relies on this skill, since "training and development managers must clearly convey information to diverse audiences." How this skill relates to organizational effectiveness director duties can be seen in an example from an organizational effectiveness director resume snippet: "developed internal and external marketing and communication strategy to increase organizational utilization of organizational effectiveness support. "
See the full list of organizational effectiveness director skills
The three companies that hire the most organizational effectiveness directors are:
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Organizational effectiveness director vs. Customer development manager
A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.
While similarities exist, there are also some differences between organizational effectiveness directors and customer development manager. For instance, organizational effectiveness director responsibilities require skills such as "continuous improvement," "development strategy," "project management," and "employee engagement." Whereas a customer development manager is skilled in "customer service," "pos," "java," and "javascript." This is part of what separates the two careers.
Customer development managers tend to reach lower levels of education than organizational effectiveness directors. In fact, customer development managers are 13.7% less likely to graduate with a Master's Degree and 1.8% less likely to have a Doctoral Degree.Organizational effectiveness director vs. Hse manager
A health, safety, and environmental (HSE) manager is primarily in charge of spearheading and overseeing a company's health and safety programs. Their responsibilities typically revolve around coordinating with different departments to gather data, assessing existing programs and policies to identify areas needing improvement, implementing solutions on issues and concerns, developing strategies to execute programs, and creating new safety policies as necessary. Furthermore, as an HSE manager, it is essential to lead and encourage team members to reach goals, all while enforcing the company's policies and regulations.
Each career also uses different skills, according to real organizational effectiveness director resumes. While organizational effectiveness director responsibilities can utilize skills like "business development," "development strategy," "human resources," and "organization effectiveness," hse managers use skills like "regulatory agencies," "osha," "environmental regulations," and "safety program."
Average education levels between the two professions vary. Hse managers tend to reach lower levels of education than organizational effectiveness directors. In fact, they're 12.1% less likely to graduate with a Master's Degree and 1.8% less likely to earn a Doctoral Degree.Organizational effectiveness director vs. Director, learning and development
A director of learning and development is primarily in charge of spearheading efforts to improve the workforce in a company. Their responsibilities revolve around conducting strategies to find out areas that need improvement, coordinating with departments and staff, producing various training programs that will sharpen the employee's skills, and crafting skills assessment activities. There are also instances when a director must create progress reports and presentations, manage schedules, and liaise with clients and stakeholders. Furthermore, as the director, it is essential to implement the policies and guidelines of the company.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from organizational effectiveness director resumes include skills like "organization effectiveness," "organization development," "organizational performance," and "sigma," whereas a director, learning and development is more likely to list skills in "training programs," "learning management system," "learning programs," and "subject matter experts. "
Directors, learning and development typically earn similar educational levels compared to organizational effectiveness directors. Specifically, they're 2.8% less likely to graduate with a Master's Degree, and 1.1% less likely to earn a Doctoral Degree.Organizational effectiveness director vs. Sales development manager
Sales Development Managers oversee a specific function in the sales department. They are in charge of creating sales pitches, communication tools, and strategies to boost the company's sales performance. They may be assigned to do these activities for a specific product or service or for the whole product line of the organization. Sales Development Managers are also expected to create branding images that will help their sales strategies. They are required to fully understand the company's history, image, and target market. This will ensure that the branding and sales strategies they create are in line with the company's values.
Even though a few skill sets overlap between organizational effectiveness directors and sales development managers, there are some differences that are important to note. For one, an organizational effectiveness director might have more use for skills like "continuous improvement," "development strategy," "employee engagement," and "human resources." Meanwhile, some responsibilities of sales development managers require skills like "sdr," "salesforce," "customer service," and "crm. "
In general, sales development managers hold lower degree levels compared to organizational effectiveness directors. Sales development managers are 11.7% less likely to earn their Master's Degree and 2.4% less likely to graduate with a Doctoral Degree.Types of organizational effectiveness director
Updated January 8, 2025











