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The average salary for a Passenger Relations Representative is approximately $42,125 per year, translating to about $20 per hour. The salary potential varies, influenced by factors such as geographic location, experience level, and the employer type. For instance, representatives in urban areas might earn more due to higher living costs.
Entry-level positions typically start lower, around $30,000, while experienced professionals can earn upwards of $55,000 annually. This growth reflects the increasing responsibility and specialized skills required in the role.
States like California and New York offer some of the highest salaries for this position, with major cities such as Los Angeles and New York City providing the best opportunities. Locations with a higher demand for customer service roles often yield better compensation.
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The highest-paying states for passenger relations representatives are Washington, Alaska, and Maryland. The lowest average passenger relations representative salary states are Utah, Kentucky, and Georgia.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minnesota | $49,484 | $23.79 |
| 2 | Arizona | $47,383 | $22.78 |
| 3 | Michigan | $47,696 | $22.93 |
| 4 | Ohio | $47,232 | $22.71 |
| 5 | North Dakota | $44,016 | $21.16 |
| 6 | Washington | $59,670 | $28.69 |
| 7 | Illinois | $47,050 | $22.62 |
| 8 | Rhode Island | $47,848 | $23.00 |
| 9 | Oregon | $50,451 | $24.26 |
| 10 | New Jersey | $52,297 | $25.14 |
| 11 | Alaska | $53,671 | $25.80 |
| 12 | Texas | $44,975 | $21.62 |
| 13 | Iowa | $42,958 | $20.65 |
| 14 | Maryland | $52,851 | $25.41 |
| 15 | Pennsylvania | $44,399 | $21.35 |
| 16 | Wyoming | $42,665 | $20.51 |
| 17 | District of Columbia | $55,289 | $26.58 |
| 18 | Vermont | $46,387 | $22.30 |
| 19 | New York | $47,476 | $22.82 |
| 20 | Nebraska | $41,539 | $19.97 |
| 21 | South Carolina | $42,557 | $20.46 |
| 22 | Wisconsin | $44,084 | $21.19 |
| 23 | Montana | $39,697 | $19.09 |
| 24 | Maine | $39,110 | $18.80 |
| 25 | Massachusetts | $44,985 | $21.63 |
| 26 | Connecticut | $45,450 | $21.85 |
| 27 | Indiana | $40,387 | $19.42 |
| 28 | Delaware | $44,073 | $21.19 |
| 29 | West Virginia | $36,208 | $17.41 |
| 30 | Idaho | $39,488 | $18.98 |
| 31 | New Hampshire | $40,619 | $19.53 |
| 32 | Hawaii | $43,742 | $21.03 |
| 33 | Colorado | $42,772 | $20.56 |
| 34 | South Dakota | $35,714 | $17.17 |
| 35 | North Carolina | $38,915 | $18.71 |
| 36 | Arkansas | $39,125 | $18.81 |
| 37 | California | $43,809 | $21.06 |
| 38 | Nevada | $38,498 | $18.51 |
| 39 | Kansas | $35,641 | $17.14 |
| 40 | Virginia | $39,858 | $19.16 |
| 41 | Florida | $37,000 | $17.79 |
| 42 | Kentucky | $33,965 | $16.33 |
| 43 | Tennessee | $35,592 | $17.11 |
| 44 | Alabama | $36,074 | $17.34 |
| 45 | Missouri | $35,354 | $17.00 |
| 46 | Louisiana | $36,652 | $17.62 |
| 47 | New Mexico | $32,665 | $15.70 |
| 48 | Mississippi | $27,716 | $13.32 |
| 49 | Oklahoma | $31,215 | $15.01 |
| 50 | Utah | $34,586 | $16.63 |
| 51 | Georgia | $32,966 | $15.85 |
The highest-paying cities for passenger relations representatives are Phoenix, AZ, Boston, MA, and Philadelphia, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Phoenix, AZ | $47,428 | $22.80 |
| 2 | Boston, MA | $44,988 | $21.63 |
| 3 | Philadelphia, PA | $44,599 | $21.44 |
| 4 | Orange, CA | $43,186 | $20.76 |
| 5 | McLean, VA | $41,044 | $19.73 |
| 6 | Memphis, TN | $35,380 | $17.01 |
A passenger relations representative's salary ranges from $33,000 a year at the 10th percentile to $53,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $53,000 | $4,417 | $25 |
| 75th Percentile | $47,000 | $3,917 | $23 |
| Average | $42,125 | $3,510 | $20 |
| 25th Percentile | $37,000 | $3,083 | $18 |
| 10th Percentile | $33,000 | $2,750 | $16 |
The highest paying types of passenger relations representatives are senior representative, business representative, and retention representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Housing Management Representative | $35,960 | $2,997 | $17.29 | 163,751 |
| Service Center Representative | $33,420 | $2,785 | $16.07 | 196,101 |
| Support Representative | $33,372 | $2,781 | $16.04 | 246,710 |
| Account Representative | $36,977 | $3,081 | $17.78 | 183,446 |
| Account Services Representative | $32,467 | $2,706 | $15.61 | 319,445 |
| Business Representative | $51,604 | $4,300 | $24.81 | 197,264 |
Top companies hiring passenger relations representatives now:
Passenger relations representative salaries at Massachusetts Institute of Technology and Northrop Grumman are the highest-paying according to our most recent salary estimates. In addition, the average passenger relations representative salary at companies like Commonwealth Of Pennsylvania and Cox Enterprises are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts Institute of Technology | $54,492 | $26.20 |
| 2 | Northrop Grumman | $50,326 | $24.20 |
| 3 | Commonwealth Of Pennsylvania | $39,639 | $19.06 |
| 4 | Cox Enterprises | $39,578 | $19.03 |
| 5 | Atlas Healthcare Partners | $37,439 | $18.00 |
| 6 | Knight Transportation | $36,059 | $17.34 |
The average passenger relations representative salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Hospitality | $46,983 | $22.59 |
| 2 | Finance | $45,320 | $21.79 |
| 3 | Health Care | $42,192 | $20.28 |
| 4 | Government | $39,560 | $19.02 |
The average passenger relations representative salary has risen by $6,137 over the last ten years. In 2014, the average passenger relations representative earned $35,988 annually, but today, they earn $42,125 a year. That works out to a 11% change in pay for passenger relations representatives over the last decade.
Compare passenger relations representative salaries for cities or states with the national average over time.
Compare passenger relations representative salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $42,100 | $20.25 | +3.1% |
| 2024 | $40,800 | $19.62 | +2.8% |
| 2023 | $39,700 | $19.08 | +2.5% |
| 2022 | $38,700 | $18.59 | +1.8% |
| 2021 | $38,000 | $18.26 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Learning Care Group | Government Relations Representative | Sacramento, CA | 03/29/2025 | $80,000 |
| Essex Property Trust | Resident Relations Representative | San Francisco, CA | 03/14/2025 | $45,079 |
| Acushnet Company | Technical Player Relations Representative II | Titleist Golf Clubs | Carlsbad, CA | 01/26/2025 | $91,000 |
| Growing Home Inc. | Corporate & Foundation Relations Representative | Chicago, IL | 01/17/2025 | $50,000 |
| South Bay Auto Auction | Vendor Relations REP | Gardena, CA | 09/11/2024 | $48,001 |
| Bluepearl | Veterinary Relations Representative | Olympia, WA | 05/11/2024 | $58,831 |
| Burgess Information Systems, Inc. | Pharmacy Relations Representative | Gainesville, GA | 03/26/2024 | $37,566 |
| Bluepearl | Veterinary Relations Representative | Tampa, FL | 11/30/2023 | $50,000 |
| American Museum of Natural History | Member Relations Representative | New York, NY | 11/30/2023 | $35,479 |
| Medpro Healthcare Staffing | Candidate Relations Representative | Sunrise, FL | 10/13/2023 | $45,000 |
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