Patient care coordinator jobs in Battle Creek, MI

The Custom Print Coordinator manages artwork for prospective jobs and produces them. The coordinator performs a variety of tasks in addition to artwork design and composition including but not limited to processing orders, production, customer service, department and computer operation, managing inventory. Responsibilities 50% Printing and Embroidery Machines Operation * Utilize printers and embroidery equipment for operations related to production for custom products. * Responsible for maintenance of printers and equipment. 20% Inventory Management * Manage inventory levels within department. * Move inventory accordingly to maintain and fulfill orders. * Unpack/Prepare product for production and repack product for shipment after production. * Sustain and distribute report of shipments, orders, and production schedule. 20% Graphic Design * Convert mockups/designs to production ready formats. * Create designs/mockups for custom print jobs. * Work with customers on design related and other customer service-oriented inquiries. 10% Other duties as assigned. Skills * Critical and creative thinking * Detail oriented and organized. * Ability to multi-task and work within a fast-paced environment * Flexible and agile Experience with the following software packages: * Adobe Creative Suite (Illustrator, Photoshop, InDesign, and Acrobat) * Microsoft Office * CorelDraw Preferred Experience: * Roland UV Printers * Epilog Laser Engravers * Commercial Embroidery Machinery * Ability to work in a standing position for extended periods of time. (Packing/Unpacking product and running the machines requires mobility * Strong written, telephone, and interpersonal contact skills Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education and Experience: Associate degree in Graphic Design or Art preferred or relevant experience. 2+ years of graphic production/design experience or commercial embroidery production preferred. * Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, customers, guests, and vendors. Ability to diplomatically deal with difficult situations, while exhibiting a consistent level of professionalism. * Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand for 2-4 hours at a time; type, reach, manipulate computer and phone systems, talk and hear. Employees might be required to lift heavy boxes or objects up to 50 lbs. (Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands). ZAGG Brands is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business need-regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic.

***********12N232-02 Employer: Southern Health-Santé Sud Site: Primary Care Program Union: MNU Department/Unit: Primary Care Work Location: Portage Clinic City: Portage la Prairie & Area Hiring Status: Permanent FTE: 1.0 Employment arrangement: In Person Daily hours worked: 7.75 Anticipated shift: Days; Evenings; Weekends Annual base hours: 2015 Anticipated Start Date: 01/05/2026 Salary: $46.15 - $61.47 Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives. Partnering with our communities, we provide safe, accessible and sustainable people-centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world. Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other - a safe, peaceful, beautiful, fulfilling life for you and your family. Position Overview The Skin and Wound Care Coordinator will model, promote, and facilitate a best practice approach to wound and skin management that is client-centered, evidence-based and in collaboration with the inter- disciplinary team and community partners. The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud. This text is available in French upon request/Ce profil de poste est disponible en francais sur demande. E-mail ********************************. Experience Minimum of four (4) years recent clinical nursing experience in enterostomal/skin and wound care management. Minimum of two (2) years recent clinical experience in performing ankle brachial index (ABI/ABPI). Education (Degree/Diploma/Certificate) Bachelor of Nursing Degree required. Completion of post graduate course work and/or certification applicable to the designated clinical area required: Wound, Ostomy and Continence Certified (C)anada. University affiliated advanced wound care education programs. Certification/Licensure/Registration Current active practice registration with the College of Registered Nurses of Manitoba and scope of practice as defined by the Regulated Health Professions Act (RHPA). Requires a valid Class 5 driver's license, an all-purpose insured vehicle and liability insurance of at least $1,000,000. Qualifications and Skills Familiar with: Community (home care) and primary health delivery models. Principles of adult education, teaching and learning strategies. Policy development and implementation practices. Demonstrated: Advanced practice knowledge, skills, and judgment in wound and ostomy care. Organizational and time management skills, and the ability to prioritize work with competing demands. Effective oral and written communication skills. Demonstrated ability to: Practice in a consultative/collaborative environment with a focus on family and client centered care as part of an interdisciplinary team. Establish effective clinical working relationships and a commitment to providing a positive work environment. Utilize information technology, including electronic medical record. Use an analytical and inquiring approach to problem-solving while contributing to program improvement. Respect confidentiality including paper, electronic formats and other mediums. Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required. Proficient in Microsoft Office Applications, including Outlook and Teams. Proficiency of both official languages is essential for target and designated bilingual positions. Good work and attendance record. Physical Requirements Demonstrated ability to meet the physical and mental demands of the job. No hazardous or significantly unpleasant conditions. May work occasionally evenings and weekends as necessary. Will be required to travel to other regional facilities as the position duties may require. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application. Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred. Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance. Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud's FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position. Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

Job Description Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team! 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Patient Service Representative: Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times. Data entry Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion. Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments. Schedules any STAT tests ordered by the provider. Consistently and accurately utilizes department scheduling guidelines. Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.). Participates in patient outreach. Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests. Conforms with and abides by all regulations, policies, work practices, and instructions. Provides administrative support to clinical staff. Requirements for the Patient Service Representative: Minimum of High School Diploma Previous medical office experience preferred Knowledge of medical insurance rules preferred Experience using an electronic medical record preferred Ability to work effectively and independently within their work area, staying on task. Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees. Routine testing/training on various job-related skills and competencies. Excellent communication skills, both written and verbal. Ability to communicate in a friendly, helpful manner with all patients and co-workers. Excellent computer skills. Pushing patients in wheelchairs. Apply now or call us at (517) 787-6150 for more information!

Are you a compassionate and driven individual who is passionate about improving patient outcomes and delivering exceptional care? If so, we want you to join our team at Peak Performance Physical Therapy as a Patient Care Coordinator. As a Patient Care Coordinator, you will have the opportunity to work closely with patients, their families, and healthcare professionals to ensure that every aspect of their care is managed efficiently and with the utmost compassion. Key Responsibilities: Coordinate patient care and manage appointments Act as the primary point of contact for patients and their families Ensure that all patient needs are met and that their healthcare journey is managed efficiently and compassionately Maintain accurate patient records and update them as necessary Monitor patient satisfaction and make improvements to the care delivery process as needed Qualifications: Minimum of 3 years of experience in healthcare administration, patient care coordination, or related field Strong communication and organizational skills Ability to work effectively in a team environment and lead by example Knowledge of HIPAA regulations and ability to maintain confidentiality of patient information At Peak Performance Physical Therapy, we are committed to creating a positive and uplifting work environment that supports the growth and development of our team members. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in our mission to provide exceptional patient care and make a difference in the lives of our patients and their families. If you are passionate about improving patient outcomes and delivering compassionate care, we want to hear from you! Apply today to join our team as a Patient Care Coordinator and be part of a team that is dedicated to making a positive impact in the world.

Are you tired of working long hours? Does your current position grant opportunity for work life balance? Are you offered opportunity for growth? At Pinnacle GI Partners we do! We believe that our success starts with the happiness and satisfaction of our employees. If you are not happy on your current path or are simply looking to make a career change, Pinnacle GI Partners may be your next adventure. We are seeking Full-time Patient Care Coordinators for our East Lansing office. If you have the relevant medical office experience, we want to hear from you. Apply today and let's be partners in success! Primary duties and responsibilities Schedules GI procedures to be performed in a facility Manages and reviews providers' schedules Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling Schedules Radiology and misc. testing for the dept. Establishes and follows tracking for testing scheduled Communicates effectively and professionally with patients, visitors, physicians, and co-workers. Providing prep answers for any procedures and or testing Comforts patients by anticipating patients' anxieties; answering patients' questions Qualifications Completion of High School or a GED program 1-3 years of customer service experience in a medical setting Patient appointment or procedure scheduling experience Must demonstrate a high competency level with general computer applications and functions The ability to multi-task and manage multiple priorities Must successfully pass a background check and a drug screening What we offer: A professional work environment where you can learn, enhance your skills and grow into new opportunities. Competitive pay rates Paid time off Paid holidays with bonus paid floating holidays Medical, Dental, Vision, Life & Disability benefits 401k retirement plan with company match We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit ********************************** About Us Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

Job Description If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Risk Management Coordinator Join our Risk Management team! Grace Health is seeking a detail-oriented Patient Safety and Risk Management coordinator to support our risk management and patient safety initiatives. This role plays a key part in monitoring safety events, ensuring regulatory compliance and coordinating safety efforts. Starting wage - $22.79+ with experience BENEFITS - Medical, vision, dental, life and disability insurance - 401K match - 8 paid holidays - Generous PTO accrual - Employee wellness program focusing on physical, mental, and financial wellness - No weekend shifts Key Responsibilities: Support Risk Management and Patient Safety programs Manage incident and safety reporting systems Analyze data to guide safety improvements Lead corrective actions and process improvement plans (PDSA) Deliver annual and ongoing safety training Stay current on healthcare regulations and compliance Conduct safety audits and rounding Assist with FTCA documentation and HRSA submissions Represent Grace Health in safety meetings Qualifications: High school diploma or GED required Degree or certification in healthcare risk management or patient safety preferred Experience in a healthcare setting is required Strong communication, organizational, and analytical skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Why Join Us? Be part of a mission-driven team improving healthcare quality and safety for our community.

Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionDescription: The Care Coordinator is accountable for leading, managing, and creating accountability for direct reports, scheduling, and Angel Care Consultations. The Care Coordinator reports to their Care Manager. CLASSIFICATION: Exempt DIRECT REPORTS: Angel Support Professionals ACCOUNTABILITIES: Lead & Support Your Team Provide LMA (Lead, Manage & Accountability) to Angel Support Professionals. Give clear direction, set expectations, and ensure your team has the tools they need. Hold quarterly 1:1s and support recognition, coaching, and team development. Cover direct report responsibilities during absences or vacancies. Scheduling & Staffing Build and maintain consistent caregiver schedules for new and existing clients. Fill call-offs, track caregiver return-to-work timelines, and communicate with HR when needed. Schedule start-of-care, caregiver introductions, shadows, and time-off requests. Communicate schedule changes promptly to all parties. Angel Care Consultations (ACC) & Client Intake Manage incoming leads and referral sources (including Visiting Angels portal). Complete detailed Angel Care Consultations, including client history, safety reviews, preferences, care needs, and service expectations. Collect and explain all start-of-care paperwork. Ensure all client/lead information is accurately entered into AxisCare. Coordinate smooth and timely start-of-care transitions. General Office & Support Responsibilities Answer phones, texts, greet visitors, and provide excellent customer service. Document interactions in AxisCare and use Office 365 tools. Assist with printing, scanning, faxing, and other daily office tasks. Participate in the on-call rotation: 4 weeknight shifts/month (4pm-8am next business day) 1 weekend shift/month (Fri 2pm-Mon 8am) Uphold our Angel Care Service Guarantee. Why Join Visiting Angels? Supportive, mission-driven culture Training in EOS leadership tools Opportunities for growth and development Meaningful work that impacts seniors and their families A team that values professionalism, excellence, and compassion Requirements: Qualifications Minimum age 18 High school diploma required; 2+ years of office experience preferred (home care/private duty experience strongly preferred) Proficiency in Microsoft Office and scheduling software Ability to work independently, prioritize, and meet deadlines Strong communication skills-clear, diplomatic, and professional Compassionate attitude and dedication to client service excellence Ability to maintain professionalism, flexibility, and composure Conflict-resolution and problem-solving skills Must be able to lawfully work in the U.S. Must maintain required TB testing, background screenings, and health assessments Physical Requirements Ability to sit, stand, bend, reach, walk, and lift up to 50 lbs Ability to work around individuals with altered states of mind or behavioral challenges Ability to operate office equipment and communicate clearly in person, by phone, and in writing

Reports to the Department's Designee. Follows established policies and procedures to admit and register patients for services in a professional and courteous manner. Is responsible for accurate and complete registration of all patients. Must maintain regulatory and functional knowledge of all information required which ensures timely and accurate reporting/billing. Collects applicable co-payments and deductibles and completes insurance verification and must be able to accurately decipher eligibility responses and relay that information back to the patient. Obtains all required signatures on paperwork and performs clerical duties as necessary. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Registers patients (in order to obtain demographic, physician and insurance information in accordance with established departmental policies and procedures) and collects applicable co-payments and deductibles by: * Interviewing patients for pre-admission or upon presentation for admission in the registration or designated area. * Promptly works alerts through the Teletracking system by creating an account for all direct admits, transfers, and add-on procedures. * Obtaining identification, demographic, physician and insurance information from patients and accurately entering this information into the financial system. * Audits each account for demographic errors by using Financial Clearance Workstation (FCW). * Updating the system after validation of the new patient's financial information. * Using the Pathways Healthcare Scheduling (PHS) or Cerner databases to locate/retrieve scheduled patients for admission/registration input into STAR. * Generating PHS and SurgiNet reports to facilitate pre-registration. * Explaining about the possible need to pre-certify with the patient's insurance carrier in order to ensure maximum coverage to the limits of the insured's insurance policy. * Verifying and documenting insurance coverage via online eligibility systems, internet resources or via telephone. * Requesting copies of the insurance card(s) and driver's license or other government picture ID to confirm insurance benefits and identification. * Providing the Medicare letter for Medicare patients; also completing the Medicare Secondary Payor Questionnaire (MSP) and Advance Beneficiary Notice (ABN). * Validating medical necessity via the MCA Compliance Checker where applicable. * Completing the MSP (Medicare Secondary Payor) questionnaire by asking the patient the questions based on patient availability. * Requesting payment either during the pre-registration process or when the patient presents for service in accordance with policies and procedures. * After collecting applicable co-payments and deductibles, posting patient payments (including cash, checks and credit cards) on the patient's account and generating a system receipt to give to the patient. * Maintaining a cash drawer in order to make the appropriate change for patients making payment at the time of service; also responsible for balancing and reconciling the cash drawer at the end of the shift. * Referring the patient to the Financial Counselors or Eligibility Specialists if they are unable to secure satisfactory payment arrangements and have a self-pay balance of $500 or more. Also assisting in obtaining additional patient information, copies of insurance card(s) and church information. * Obtaining all required signatures for the "consent to treat" and assignment of insurance benefits forms. Coordinates the insurance eligibility and pre-certification/documentation (PA) processes for patients by: * Verifying insurance coverage and network status by using online eligibility systems and websites to determine the patient's benefits under the insurance plan. * Audit insurance eligibility by using the Relay Connect dashboard to verify insurance is eligible and correct. * Verify network eligibility for potential transfers for Transfer Direct. * Obtaining VOB information from the insurance company, such as: co-payment, co-insurance, deductible, the amount of the deductible that has been met year-to-date, family deductible, maximum out-of-pocket limit and rehabilitation benefits. * Obtaining pre-certification information from the insurance company's pre-certification unit (i.e., whether pre-certification is required, if the ordering physician has completed it, etc.). * When the ordering physician has not completed the pre-certification, calling the physician's office to initiate the pre-certification process and following up until it has been completed. * When the ordering physician has completed the pre-certification, documenting the authorization and releasing the account. Coordinates other patient services and performs clerical duties by: * Preparing patient statistics (i.e., percentages) regarding completed demographic information as requested by the Department Designee. * Processes utilization review emails and physician orders to complete change patient types in Star. * Works mismatch report to ensure that all patient types match the level of care order. * Printing itemized bills for the patient upon receipt of co-payments or coinsurance (if requested). * Entering authorization number in the appropriate field for proper and timely claims filing. * Calculating co-payments and coinsurance for services rendered per the insurance companies request. * Processing and filing reservations, pre-testing forms and testing results in an efficient manner. * Process faxes from nursing units, diagnostic departments, ClaimAid, and social services to update patient information, add insurance, and register add on patients. * Answering the telephone and communicating information in an appropriate manner according to approved MHSB standards and departmental policies and procedures. Notifies the appropriate area of the patient's arrival and ensures that the patient is escorted to the appropriate location by: * Notifying the assigned Unit of the patient's arrival. * Preparing the patient's chart, ID band and labels for the medical record. * Arranging for an escort to assist the patient to the assigned outpatient area or to the patient's room (by wheelchair or by walking with the patient). Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing world class service at all times. * Assisting the department to meet or exceed its quality assurance goals. * Greeting and providing information to patients and their families in a professional and friendly manner. * Acting as a representative of Beacon Health System and striving to make a good first impression. * Striving to accurately process an optimal number of registrations (or pre-registrations) during one's shift. * Communicating with the Department Designee regarding any concerns or problems. * Maintaining records, reports and files as required by departmental policies and procedures. * Performing time of service collections effectively by achieving assigned collections goals and maintaining strong patient relations. * Completing other job-related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one year of previous hospital or medical office experience is preferred. A medical terminology course must be successfully completed during the first year of employment. Additional college-level courses in the medical practices area are desired. Associate degree preferred. CHAA certification is highly preferred. Knowledge & Skills * Requires basic office and keyboarding skills (with the ability to type a minimum of 40 wpm) and the ability to use designated reference materials and office equipment (i.e., computer, printer, fax machine, calculator, etc.). * Requires effective telephone skills (for example, to accurately take and relay information about patients, physician orders and referrals). * Demonstrates proficient computer skills (i.e., data entry, word processing and spreadsheets). Requires the ability to use multiple databases (such as Pathways Healthcare Scheduling, RelayHealth, Cerner and MCA Compliance Checker). * Requires a complete understanding of time-of-service collections. Specifically, must understand why it is necessary and must be able to effectively communicate this to Beacon Health System's patient community as necessary. * Requires basic knowledge of medical terminology, private insurance coverage (and managed care). * Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner. Also demonstrates the ability to maintain effective working relationships with other departments, physicians and their office staff. * Demonstrates the verbal communication skills needed to communicate in a clear and effective manner when conducting patient interviews, answering patient's questions and communicating with other departments and physician offices. * Good listening skills are required. Sensitivity to individuals who do not speak English as their first language is expected. * Requires the ability to strictly follow Beacon's policy on confidentiality. Also requires the ability to be aware of the need to lower one's voice in certain situations. * Requires ability to utilize good judgment and maintain one's composure in stressful situations. * Requires the basic math skills needed to successfully balance a cash drawer. Working Conditions * Works in an office environment. Also, may work in patient care areas with possible exposure to biohazards. * Requires a flexible work schedule (including evenings, nights and weekends) that meets the needs of the Department. * Must be effective in a quality-focused, multi-priority environment that frequently deals with stressful situations and important deadlines and schedules. Physical Demands * Requires the physical ability and stamina (i.e., to walk moderate distances, climb stairs, lift up to 15 pounds, reach, bend, stoop, twist, etc.) to perform the essential functions of the position.

The Patient Service Representative is responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones). Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets patients in a warm, welcoming, and professional manner. Always utilizes excellent customer service skills. Enters and verifies all demographic information into the electronic medical record system. Enters, scans, and verifies (via electronic verification system) all insurance information into electronic medical records. Distributes forms to patients with necessary explanation and assistance. Collects forms from patients ensuring proper completion. Collects co-payments and past due balances. Ensures all money is accounted for by completing the end of day process to balance both the electronic and physical cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments by consistently and accurately utilizing department scheduling guidelines. Checks in-basket daily and completes pending tasks. Completes robust reminder calls daily. Assists with waitlist. Assists with administrative duties (faxing, copying, mail, reports, etc.) Follows proper process for STAT tests ordered by provider. Other activities that assist with coordination of patient care (verbally review patient instructions, orders, labs, referrals) as well as necessary follow-up to complete these requests. Completes department-specific projects, such as patient tracking and follow-up. Conforms with and abides by all regulations, policies, work practices and instructions. Education/Training/Experience: Minimum of High School diploma (or equivalent). Previous medical office experience preferred Job Knowledge, Skills & Abilities: Ability to work effectively both independently and in a team environment. Excellent communication skills, both written and verbal. Excellent computer skills. Excellent customer service skills. Strong organizational skills and attention to detail. Ability to prioritize and manage time effectively. Stress management. Ability to maintain strict standards of confidentiality regarding patient information. Benefits: Medical, Dental, & Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Short- & Long-Term Disability Life Insurance 403(b) Retirement Plan with a 3% employer match after just one year. Public Service Loan Forgiveness (PSLF) Program Continuing Education Generous Paid Time Off 9 Paid Holidays + 1 Personal Holiday Perfect Attendance Bonus for Hourly Staff Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have vacancy for a Care Coordinator to work a Full Time or Per Diem schedule. In this position a Care Coordinator will be responsible for providing and direct the day-to-day responsibilities of the assigned area as they relate to overall resident quality care. Perform resident observations and follow up, screenings and assessments, and supervision of care delivery. Oversee and supervise assigned staff. in addition to but not limited to the following duties: Oversee resident care services including following through with all care needs of the residents. Ensure overall compliance with medication passes, documentation, service plans, Resident Rights, HIPAA, Infection Control policies, etc. Assist in maintaining a cohesive caregiving team by coordinating the tasks and assignments assigned to Caregivers and Med Tech's, Ensure a safe work environment. Report abuse or other non-compliance immediately and appropriately. Ensure that open lines of communication are maintained with residents, family members, or other responsible parties regarding the care needs of the residents. Ensure that diagnostic tests and other monitoring activities are performed as ordered by the residents physicians. Provide resident care and administer medications as needed. Communicate immediately with relevant care team members and physicians regarding any noticeable changes in the residents. Ensure proper documentation of records and updated resident paperwork in order to comply with Home for the Aged rules. Respond to resident emergency needs in accordance with incident protocol guidelines. Make appropriate recommendations to the Resident Center Director of Nursing and other community departments regarding resident change in condition and/or placement. Ensure compliance with written policies and procedures that govern day-to-day functions of care giving services. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Qualifications: One (1) year clinical experience in an acute care, long term care, assisted living community or other related health care setting. Prefer supervisory experience in health care or a long-term care facility with skilled and support staff. Knowledge of dementia, particularly Alzheimer s type is helpful. Ability to work extended or flexible hours, as necessary. Ability to read, write, speak and comprehend written and oral instructions in English. Willingness to handle difficult situations involving residents. You must be able to work independently as well as a part of a highly productive team. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

Shift: Full-Time Days Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols. ACCOUNTABILITIES * All duties listed below are essential unless noted otherwise* 1. Immediately greets patients and visitors as they make contact with the practice. 2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment. 3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate. 4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures. 5. Reschedules patients for follow up as requested by providers. 6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate. 7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently. 8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. 9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office. 10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate. 11. Participates in practice staff meetings 12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role. 13. Accurately completes and submits the daily charge and payment reconciliation process. 14. Performs other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Skills: * Must be able to understand directions (written and verbal), communicate and respond to inquires. * Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction. * General computer and typing proficiency. * Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance. Years of Experience: Minimum one (1) year experience in a customer service or clerical setting. PREFERRED QUALIFICATIONS Education: Applicable two (2) year college degree or equivalent. Skills: * Working knowledge of medical terminology, third-party billing and referral procedures. * Ability to type 40+ WPM; MS Office Proficiency. * Proficiency with a relevant EHR system, particularly EPIC. Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting. WORKING CONDITIONS Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Equal Opportunity Employer/Drug-Free Workplace

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness. In this role you will be responsible for: · Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program · Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart · Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits · Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times · Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner Required Qualifications · High School Graduate or GED equivalent. · Excellent verbal and written communication skills. · Must be able to communicate professionally with all levels of the organization. · Basic computer skills. · Ability to read maps with general knowledge of the demographic area. Desired Qualifications · Medical Assistant or Certified Nurse Aid Certification preferred · Prefer experience with the geriatric population with a concentration in behavioral health care. Location · Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours · Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$19-$22 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

Work Schedule and Shift Premiums Full Time, 40 hours per week | Monday - Saturday Weekend premium is an additional $2.00/hour Benefits Insurance: medical, prescription, dental, vision, life, disability Paid Time Off: vacation, sick days, personal days, holidays Retirement: 403(b) with match Education assistance and continuing education Qualifications High School Diploma or equivalent required from an accredited institution Previous medical office experience and knowledge of medical terminology strongly preferred Completion of medical reception course or Associate Degree preferred Knowledge of Insurance/Disability forms processing and FMLA regulations Strong computer, phone and general office skills Ability to multitask Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills Must be flexible, willing to float and perform alternative shifts and assignments when necessary Responsibilities Provides excellent customer service to all patients, visitors, employees, and healthcare partners Schedules and registers patients Answers phones promptly and courteously Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department Completes FMLA/disability paperwork and medical record requests Must be flexible, willing to float, and perform alternative shifts and assignments when necessary Why Hillsdale Hospital Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025! Equal Opportunity Employer

Job Name: Patient Care Coordinator Peak Performance Physical Therapy - Lansing, MI Are you a compassionate, detail-oriented individual who enjoys helping others and wants to be part of a dynamic healthcare team? Join us at Peak Performance Physical Therapy, where we combine exceptional care with a positive, team-focused environment. This position blends front desk coordination with hands-on support as a Physical Therapy Technician - offering the opportunity to interact with patients, assist clinicians, and help keep our clinic running smoothly. Key Responsibilities Front Desk / Patient Care Coordination Greet patients with warmth and professionalism, ensuring a welcoming clinic experience. Schedule appointments and manage daily patient flow. Communicate with patients, families, and insurance providers regarding scheduling, authorizations, and paperwork. Maintain accurate patient records and assist with intake and documentation. Support billing processes and uphold HIPAA and confidentiality standards. Physical Therapy Technician Duties Assist physical therapists with treatment setup, patient preparation, and exercise supervision. Clean and prepare treatment areas and equipment between sessions. Guide patients through prescribed exercises under therapist direction, encouraging correct form and safety. Help monitor patient progress and provide feedback to the clinical team. Support clinic operations by ensuring equipment is organized and functioning properly. Qualifications Previous experience in healthcare, rehabilitation, or fitness preferred. Strong communication and interpersonal skills with a compassionate, team-oriented mindset. Comfortable multitasking in a fast-paced clinical environment. Basic understanding of anatomy, exercise, or therapy concepts is a plus (training provided). Knowledge of HIPAA compliance and patient confidentiality. Why Peak Performance? At Peak Performance Physical Therapy, we're more than a clinic - we're a community. We're dedicated to helping patients and employees reach their full potential. You'll find: A supportive and encouraging team culture Opportunities for training and advancement Competitive compensation and benefits A workplace that values compassion, integrity, and growth If you're ready to make a meaningful difference in the lives of others - both at the front desk and in the clinic - we'd love to hear from you! Apply today to join Peak Performance Physical Therapy and be part of a team committed to helping people move better, feel stronger, and live fuller lives.

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness. In this role you will be responsible for: · Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program · Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart · Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits · Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times · Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner Required Qualifications · High School Graduate or GED equivalent. · Excellent verbal and written communication skills. · Must be able to communicate professionally with all levels of the organization. · Basic computer skills. · Ability to read maps with general knowledge of the demographic area. Desired Qualifications · Medical Assistant or Certified Nurse Aid Certification preferred · Prefer experience with the geriatric population with a concentration in behavioral health care. Location · Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours · Office Hours: 8:00 am - 5:00 pm, Monday through Friday Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.