Patient care coordinator jobs in Cape Coral, FL - 279 jobs
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Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient care coordinator job in Fort Myers, FL
Job Description
We are seeking a CareCoordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$33k-45k yearly est. 16d ago
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Patient Care Coordinator/Front Desk
Skin Wellness Physicians
Patient care coordinator job in Naples, FL
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Vision insurance
The PatientCareCoordinator is responsible for greeting patients, providing appropriate information, and communicating with departments and other staff members. They are the first smiling faces that patients see when entering the office. They reflect the standards and level of care that patients can expect to receive for the entire visit. To be successful in this position, the patientcarecoordinator must be cheerful, friendly, polite, tactful, and professional in appearance and manner at all times. They must be knowledgeable of all office financial policies as well as being aware of all scheduling rules for each provider. They will gather patient information, assemble/update charts, and maintain the smooth flow to the clinical areas of the office. The successful PatientCareCoordinator will be a team player and respectful of their co-workers.
ESSENTIAL DUTIES & RESPONSIBILITIES
As assigned, but not limited to the following:
Greet patients in a polite, prompt, helpful manner. Provide necessary instructions and/or directions.
Update patient information, provide any necessary forms needing completion, obtain necessary signatures.
Create new patient charts as instructed.
Obtain and/or verify necessary demographic and financial information according to protocol
Maintain clean, orderly waiting areas and front office spaces
Verify patient insurance eligibility as needed
Answer phone according to protocol
Professionally assist doctors, staff, visitors, and patients.
Perform all duties within HIPAA regulations.
Maintain confidentiality of all providers, staff, and patient information.
Schedule appointments between providers and patients.
Liaise between other departments with discretion and professionalism
Adhere to SWP policy and procedures during all activities.
Quickly answering or properly referring questions and issues to the appropriate department/individual
Optimizing provider schedules and patient satisfaction with efficient scheduling
Maintains operations by following policies and procedures, reporting needed changes to supervisor or practice manager.
Contributes to team effort by accomplishing related results as needed.
Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned.
Enters patient data into the EMR databases and appointments into scheduling systems.
Maintains documentation of no shows, cancellations, late arrivals and missed appointments.
Reviews and maintains all schedules as needed
Ensures all scheduled appointment needs are appropriately prepared and accurate records are present and/or obtained as needed and assigned.
Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy.
Adheres to scheduled work and break hours to ensure adequate front desk coverage.
Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
Keeps office supplies adequately stocked by anticipating inventory needs and monitoring front office equipment.
Participates in efforts to learn about new and existing products, procedures, and services.
$24k-41k yearly est. 33d ago
Patient Care Coordinator
Florida Hearing
Patient care coordinator job in Venice, FL
Job DescriptionSalary: $16/hr.
Looking for a fun and rewarding office environment? Look no further! We are now actively hiring for PatientCareCoordinators.
At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:
*Benefits offered after 30 days, (Medical/Dental/Vision/Life/Short- and Long-term Disability)!
**Also, after 30 days of employment, you will be eligible to use 1 Paid Personal/Sick day per Quarter!
*After just 6 months, you will earn 1 week of paid vacation time! After 2 years you will have 2 weeks of paid vacation time!! In 5 years, 3 weeks of paid vacation time!!!
**If you do not use your Paid Personal/Sick day, or any of your Vacation days, you may redeem them on your pay!
This is a one-of-a-kind opportunity to become part of the Audibel Family!
PLEASE NO PHONE CALLS - APPLY ONLINE
Summary of Duties:
Manage office schedule to ensure efficient patientcare
Utilize Sycle to set appointments, update patient information, and enter patient purchases
Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
Teamwork Oriented - Work along side your office counterpart; regional and corporate management
Maintain a clean, inviting andfriendly environment in the office
Maintain accurate records of deposits, inventory, and call activity
Basic understanding and knowledge of hearing instruments and their function
Requirements:
Proficientcomputer skills
Excellent communication skills - bilingual is a plus
Ability to work quickly, accurately, and independently in a fast-paced environment
Strong ability to multitask for efficient use of time
Speech clarity
Reliable transportation
Hours of Operation:
Monday - Friday 9AM - 4:30PM
Saturdays by appointment only
Education:
High school diploma or equivalent
About the role
Salary is negotiable based on experience and desire to move up within the company
Full benefits available, including health, dental, and eye care; life insurance; disability insurance, and more
Eligible for 401 (k) with company match after 12 months
What you'll do
You are the first person our valuable clients meet with they walk in the door or call into the offices
Professionally greet clients as they come into the office
Answer phones for the organization
Schedule appointments for company executives, relationship managers, and accountants.
Provide support for the Director of Operations and Relationship Managers
Conduct operational and clerical duties supporting the various company divisions
Maintain office supplies
Process mail for the various company divisions
Special projects
Qualifications
Ideal candidates will be highly personable and enjoys meeting new people
High School Diploma, but college degree or courses are preferred
Professional demeanor, friendly, enjoys working with others
Excellent written and verbal skills
Self-motivated
Ability to communicate effectively with clients, staff, and others
Ability to work well on a team
Detail oriented
Excellent organizational skills
Familiarity with Microsoft Office Tools and other business software
Ability to multi-task
3 years of relevant office experience if you do not have a college degree
Ability to work in a fast-paced environment.
$28k-34k yearly est. 60d+ ago
Patient Advocate Team Lead (Medical Cannabis)
Ayr Wellness 3.4
Patient care coordinator job in Fort Myers, FL
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
* Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health.
* Provide excellent customer service to all patients while also coaching other team members
* Respect all team members and report all findings to the appropriate manager.
* Administer routine inspections to maintain the accurate inventory of all cannabis products.
* Manage and supervise the activities of patient advocate staff
* Ensure that all Procedures are updated in store to provide the best practice for staff and patients
* Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
* Ensure Key performance Indicators are captured
* Manage daily financial reporting requirements and oversee all cash handling procedures.
* Develop and maintain a schedule of all patient advocate staff
* Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team.
* Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
* Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
* Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
* Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
* Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
* Ensure traceability of product is maintained from reception to final sale
* Receive, check and enter inventory into NAV when shipments arrive
* Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office
* Close attention to detail
* Excellent time management skills
* High energy, customer focused, and proactive
* Strong customer service skills
* Ability to work efficiently with employees, customers, government agencies, and the public
* Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
* Must be 21 Years of Age
* Must be able to pass a Level 2 Background Check (FBI)
Education
High school diploma/GED required
Experience - select one, remove remainder
1-3 years
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
Patient Advocates
Working conditions
* Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
* Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
* The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings
* Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine
* The person in this position must be able to remain in a stationary position when checking in patients or when operating the register
* The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry
* Frequently communicates with other staff via Walkie Talkie or Headset
* Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags
* Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
$30k-39k yearly est. Auto-Apply 60d+ ago
Patient Scheduling Associate PRN
Radiology Regional 3.7
Patient care coordinator job in Fort Myers, FL
Part-time Description
Now Hiring - Patient Scheduling Associate
Status: Varies
Schedule: 8:30am-5:00pm
Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patientcare experience.
Job Summary:
Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations by collecting and processing accurate patient demographics and clinical information in accordance with Radiology Regional protocol pertinent to the requested exam. Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and/or referring physician offices.
Requirements
Ability to deliver the highest quality customer service.
Must be comfortable in a fast-paced environment with the ability to remain calm in stressful situations.
Completes outbound calls to schedule patient exams when a RX is received ensuring accuracy in a timely manner.
Responds to all calls with courtesy and professionalism.
Manage and escalate priority issues, route calls, and questions to appropriate resources.
REQUIRED: High School Diploma or GED
REQUIRED: Data entry skills, good computer knowledge, and ability to type a minimum of 35 wpm.
Radiology Regional is an Equal Opportunity Employer.
$28k-38k yearly est. 46d ago
Patient Service Representative
Orthopedic Specialists of SW Florida
Patient care coordinator job in Fort Myers, FL
Orthopedic Specialists of SW Florida are seeking a detail-oriented and compassionate professional to join our team as a Patient Services Representative, ensuring a seamless and positive experience for our patients. If you thrive in a dynamic healthcare environment, possess excellent communication skills, and are committed to delivering top-notch service, this opportunity is tailor-made for you.
About OSSWF:
Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 24 years. Our practice boasts a team of 18 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patientcare and strive for the highest standards of service.
Orthopedic Specialists of SW Florida's state-of-the-art, 60,000 square-foot facility incorporates the latest in leading-edge technology in order to provide optimal care for patients who have bone, joint, muscle and spine problems. Our office includes a full Physical Therapy and Occupational/Hand Therapy division, which work in close coordination with our physicians to provide non-operative, preoperative, post-operative and preventive care.
Responsibilities:
Greet patients and visitors courteously, ensuring a helpful experience
Manage waiting area, coordinatepatient flow, and address any issues
Verify and update demographic and insurance information
Scan and organize patient documents and insurance cards
Schedule follow-up appointments during check-out
Calculate and collect patient responsibility, including prior balances
Prepare and verify daily deposits accurately
Confirm upcoming appointments with patients
Benefits:
Competitive Pay
Generous PTO Allowance
6 Paid Holidays
401K
Affordable Medical, Dental, & Vision Insurance and more!
Additional Comments:
Drug Screening is required
Orthopedic Specialist of SW FL. participates in E-Verify
Criminal background screening mandatory
"Applicants have rights under Federal Employment Laws" Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.
Orthopedic Specialist of SW Florida is an Equal Opportunity Employer & Drug Free Workplace. 14601 Hope Center Loop, Fort Myers, Fl. 33912
$27k-33k yearly est. 24d ago
Patient Services Associate- Bilingual Spanish
Pediatrix Medical Group
Patient care coordinator job in Cape Coral, FL
Responsibilities The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Patient Reception & Check-In/Check-Out
* Welcome patients and visitors in a professional, friendly manner.
* Register and check in patients; verify demographic and insurance information.
* Collect copayments and outstanding balances.
* Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
* Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
* Confirm, reschedule, and communicate changes or delays promptly.
* Manage high-volume incoming calls using proper telephone etiquette.
* Record accurate messages and route inquiries to appropriate team members.
* Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
* Review and update patient demographics and insurance information.
* Verify insurance eligibility and benefits prior to appointments.
* Obtain and document pre-authorizations and referrals as required.
* Communicate coverage issues or policy changes to patients before visits.
* Assist patients with insurance inquiries and time of service payment expectations.
* Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
* Prepare daily clinic schedules and complete chart prep for upcoming appointments.
* Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
* Provide compassionate assistance and resolve patient concerns promptly.
* Ensure patient confidentiality and compliance with HIPAA regulations.
* Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
* High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
* 2-3 years recent experience in a related position in medical office setting preferred
* Strong computer knowledge (Microsoft office) preferred
* Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
* Knowledge of medical terminology
* Superior customer service skills
* Excellent verbal and written communication
* Ability to work in a fast-paced environment
* Ability to work on multiple projects at one time
* Ability to work as a team player
* Ability to prioritize responsibilities and meet deadlines
* Ability to work in a high stress environment.
Bilingual Spanish Required
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-33k yearly est. Auto-Apply 49d ago
Patient Services Associate- Bilingual Spanish
Pediatrix
Patient care coordinator job in Cape Coral, FL
Overview Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Patient Reception & Check-In/Check-Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high-volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre-authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry:
Healthcare
Experience:
2-3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast-paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Bilingual Spanish Required
Benefits and Compensation
Take great care of the patient, every day and every way.TM
At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site:
*************************
.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-33k yearly est. Auto-Apply 48d ago
Care Coordinator
Chenmed
Patient care coordinator job in Fort Myers, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
+ Flexible to work evening, weekends and/or holidays as needed
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$17.0 - $24.26 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$17-24.3 hourly 34d ago
Patient Services Representative
Riverchase Dermatology 3.7
Patient care coordinator job in Fort Myers, FL
Riverchase Dermatology is partner with Aqua Dermatology who is Florida's leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services.
The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database.
We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference.
Essential Functions
* Answers inquiries by clarifying desired information; researching, locating, and providing information.
* Determines client requirements by answering telephone calls, interviewing patients and verifying information.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Informs clients by explaining procedures; answering questions; providing information.
* Maintains call center database by entering information, keeping records of all conversation
* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
* Maintains communication equipment by reporting problems.
* Accomplishes sales and organization mission by completing related results as needed.
* Meets personal/team qualitative and quantitative targets.
* Other duties as assigned.
We offer competitive salaries and benefits:
* Medical, Dental, and Vision available after 30 days of hire
* Short-term disability and life insurance, and many ancillary options.
* 401k available after 90 days of hire
* Excellent growth and advancement opportunities
* Bonus incentive program
POSITION TYPE AND EXPECTED HOURS OF WORK
* Full-Time
* Monday - Friday
* Hybrid works 1 day a month in Fort Myers business Office
* 8 am - 5 pm
Travel
Travel is not expected for this position.
$27k-31k yearly est. 60d+ ago
CNAs & HHAs Flexible Schedules, Competitive Pay!
Assisting Hands-Fort Myers 3.8
Patient care coordinator job in Fort Myers, FL
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $17.00-$20.00 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $17.00-20.00/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Level 2 Background Screening Required
Applicants must have an active Level 2 screening in the Florida Clearinghouse. Information is available at ********************************
$17-20 hourly 20d ago
Patient Care Specialist (Fort Myers)
Millennium Home Care
Patient care coordinator job in Fort Myers, FL
The PatientCare Specialist is responsible for greeting and registering patients as they enter the medical office. Provides phone, clerical, and data entry support including insurance verification. Directs patients, visitors, and callers to appropriate parties and answers basic questions.
How will you make an impact & Requirements
Responsibilities
• Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR.
• Collects and processes copayments following standard cash-handling and reconciliation procedures.
• Verifies insurance eligibility, obtains required authorizations, and documents verification results accurately in the patient record.
• Provides clear explanations of check-in processes, insurance requirements, and payment expectations.
• Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff.
• Processes urgent specialist referrals, appointment ticklers, and medical record release requests in a timely and accurate manner.
• Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR.
• Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies.
• Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only.
• Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols.
• Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy.
• Provides professional, courteous customer service and maintains composure during high-volume or challenging situations.
• Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow.
• Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues.
• Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience.
• Supports the Practice Manager and care team with assigned administrative tasks.
• Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies.
• Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics.
• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.
Qualifications • High school diploma or GED required.
• 2+years of progressive experience in a healthcare or patient access environment.
• Strong working knowledge of EHR systems, insurance verification, and medical terminology.
• Strong attention to detail, interpersonal communication, and time-management skills.
• Demonstrated professionalism and commitment to patient confidentiality.
• Demonstrates empathy and professionalism when interacting with patients and families.
• Adheres to HIPAA and privacy standards in all communications and record handling.
• Consistently meets expectations, follows direction, and maintains punctuality.
• Adjusts to changing workflows and patient volume with composure and teamwork.
• Demonstrated ability to manage multiple priorities while maintaining accuracy.
• Proven commitment to maintaining confidentiality, accuracy, and professional ethics.
• Ability to work independently in a fast-paced, cross-functional environment.
$20k-36k yearly est. Auto-Apply 7d ago
Transfer Care Specialist - DCN
Tulip Cremation
Patient care coordinator job in Fort Myers, FL
Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time.
Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now!
We currently have an opening for a Transfer Care Specialist at Monarch Crematory - Fort Myers.
As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.
What You Will Do:
* Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
* Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
* Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
* Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
* Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
* Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)
What We Require:
* Valid state-issued driver's license with a clear driving record
* Ability to lift 100lbs safely
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Composure and compassion
* Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
* Ability to establish and maintain effective internal and external work processes
What We Offer:
* Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, paid vacation days, sick days, and holidays.
* Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company.
* Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term).
* Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option.
* Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment.
Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
$20k-36k yearly est. 5d ago
CFS - Patient Care Representative
Us Eye
Patient care coordinator job in Naples, FL
PATIENTCARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.
Job Summary: PatientCare Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that PatientCare Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
Cross-check and update next-day charts as evidenced by the appointment schedule.
Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
Complete appointment confirmation calls based on the patient appointment schedule.
Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
Fill out essential reports and forms as requested.
Additional administrative responsibilities as needed.
Competencies:
Demonstrated knowledge of material, methods, instruments, and equipment.
Demonstrated ability to read, write, and perform mathematical calculations.
Ability to follow oral and written instructions.
Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
High school diploma.
Experience with Microsoft Office products.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.
Associate's degree (preferred).
Position Type and Expected Hours of Work:
This is a full-time position located in Naples, Florida
Days and hours are
Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$24k-32k yearly est. 54d ago
Surgery Scheduling Coordinator
Naples Orthopedics Inc.
Patient care coordinator job in Naples, FL
Job description
Schedule and co-ordinate surgery procedures between patient, physician and hospitals
Responsible for monitoring and maintaining and releasing block time.
Discuss with patient pre operative and post operative instructions
Coordinate with implant sales representatives devices for surgeries
Ensure patient has proper Durable Medical Equipment for surgery
Obtain all authorizations for surgeries and procedures/injections
Check patient insurance benefits on all procedures
Ensures that the hospital has all the required paperwork related to surgery including the patient authorization, MD orders, H&P, patient insurance cards, demographic data, and all other related data
Schedule MRI's/CT Scan
Able to anticipate needs before they become critical.
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Healthcare setting:
Clinic
Medical specialties:
Orthopedics
$30k-41k yearly est. 5d ago
Pt/Ot Front Desk Coordinator
Joint Implant Surgeons of Florida
Patient care coordinator job in Fort Myers, FL
We are seeking a friendly and organized individual to join our team as a Physical Therapy Front Desk Coordinator. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming environment. Your primary responsibility will be to ensure efficient operations at the front desk, including scheduling appointments, managing patient records, and providing excellent customer service. This position offers an opportunity to contribute to the well-being of patients and be a key player in delivering exceptional healthcare experiences.
Responsibilities:
Greet and check-in patients in a warm and professional manner, ensuring a positive first impression.
Answer phone calls, address inquiries, and schedule appointments efficiently.
Daily Chart-Prep, verify insurance information, and assist patients with completing necessary paperwork.
Update and maintain patient records accurately and confidentially.
Coordinate with physical therapists and other staff members to ensure smooth patient flow.
Collect and process payments from patients, maintaining accurate records of transactions.
Handle administrative tasks such as filing, faxing, and managing office supplies.
Communicate with patients regarding appointment reminders and follow-up care.
Provide excellent customer service by addressing patient concerns and resolving issues promptly.
Adhere to HIPAA regulations and maintain patient confidentiality at all times.
Requirements
Qualifications:
High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
Previous experience in a medical or healthcare setting is required.
Previous experience in a Physical Therapy offices is preferred but not required
Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Proficient computer skills, including experience with electronic medical records (EMR) systems.
Ability to work collaboratively as part of a team and maintain a positive attitude.
Attention to detail and accuracy in managing patient information and scheduling appointments.
Familiarity with insurance verification and billing procedures is desirable.
Benefits:
Competitive salary commensurate with experience.
Comprehensive health benefits package.
Paid time off and holiday benefits.
Opportunities for professional development and growth within the organization.
Supportive and collaborative work environment.
$26k-34k yearly est. 60d+ ago
Front Desk Coordinator - North Port, FL
The Joint Chiropractic 4.4
Patient care coordinator job in North Port, FL
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Medical & Dental benefits offered
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus Potential*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
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$24k-30k yearly est. 16d ago
Patient Financial Advocate - Naples
The Prelude Network 3.8
Patient care coordinator job in Naples, FL
Our friendly, welcoming Patient Financial Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk in our fertility clinic. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Patient Financial Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.
Hours: 7:00am - 4:00pm - occasionally earlier or later. Weekend and holiday rotation is required.
What You Will Do:
As a Financial Counselor, you will play a key role in supporting patients throughout their treatment journey by providing financial guidance, resolving billing concerns, and ensuring a smooth experience with payment and insurance processes.
Patient Financial Counseling & Support
* Provide financial counseling to prospective and new patients, with a focus on patient retention and creative problem-solving.
* Establish and maintain ongoing relationships with patients to offer continued financial guidance throughout their treatment.
* Explain fees, payment options, and available financial plans to patients in person or over the phone.
* Assist patients with completing and submitting applications for various financial assistance programs.
* Set up and manage patient payment plans in accordance with established guidelines, and provide contracts for selected plans.
* Collect fees at the beginning of treatment cycles and follow up with patients regarding outstanding balances.
Insurance & Account Coordination
* Obtain insurance benefit information, prior authorizations, and pre-determinations for patients.
* Assist patients in completing insurance forms and respond to inquiries regarding unpaid balances.
* Verify account balances and process refunds or payments accurately, following departmental protocols.
* Serve as a liaison between patients, internal advocacy departments, and insurance carriers to ensure clear communication and resolution of account issues.
Administrative Duties
* Document all follow-up activities and patient interactions accurately in the system.
* Maintain and update daily spreadsheets or logs as required by the supervisor.
* Process patient payments and refunds according to established departmental procedures.
Education and Experience requirements:
* High School Diploma or equivalent required; Bachelor's degree preferred
* One or more years of experience in an administrative medical office required
* Experience with Electronic Medical Record (EMR) system strongly preferred
* Bilingual (Spanish) is preferred
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
$31k-39k yearly est. 15d ago
Patient Financial Advocate - Naples
South Florida Institute for Reproductive 3.8
Patient care coordinator job in Naples, FL
Job Description
Our friendly, welcoming Patient Financial Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk in our fertility clinic. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Patient Financial Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.
Hours: 7:00am - 4:00pm - occasionally earlier or later. Weekend and holiday rotation is required.
What You Will Do:
As a Financial Counselor, you will play a key role in supporting patients throughout their treatment journey by providing financial guidance, resolving billing concerns, and ensuring a smooth experience with payment and insurance processes.
Patient Financial Counseling & Support
Provide financial counseling to prospective and new patients, with a focus on patient retention and creative problem-solving.
Establish and maintain ongoing relationships with patients to offer continued financial guidance throughout their treatment.
Explain fees, payment options, and available financial plans to patients in person or over the phone.
Assist patients with completing and submitting applications for various financial assistance programs.
Set up and manage patient payment plans in accordance with established guidelines, and provide contracts for selected plans.
Collect fees at the beginning of treatment cycles and follow up with patients regarding outstanding balances.
Insurance & Account Coordination
Obtain insurance benefit information, prior authorizations, and pre-determinations for patients.
Assist patients in completing insurance forms and respond to inquiries regarding unpaid balances.
Verify account balances and process refunds or payments accurately, following departmental protocols.
Serve as a liaison between patients, internal advocacy departments, and insurance carriers to ensure clear communication and resolution of account issues.
Administrative Duties
Document all follow-up activities and patient interactions accurately in the system.
Maintain and update daily spreadsheets or logs as required by the supervisor.
Process patient payments and refunds according to established departmental procedures.
Education and Experience requirements:
High School Diploma or equivalent required; Bachelor's degree preferred
One or more years of experience in an administrative medical office required
Experience with Electronic Medical Record (EMR) system strongly preferred
Bilingual (Spanish) is preferred
Why You'll Love Working Here - Our Amazing Benefits:
???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
????️ ????️ ????️ ???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
???? Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
???? Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
???? Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
How much does a patient care coordinator earn in Cape Coral, FL?
The average patient care coordinator in Cape Coral, FL earns between $19,000 and $52,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Cape Coral, FL