Patient care coordinator jobs in Chicopee, MA - 411 jobs

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include: Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam. Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate. Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families. Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records. Purpose: The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support. Essential Job Functions: Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community. Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts. Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology. Review student disability documentation and registration information to ensure that all files are complete. Schedule accommodated exams. Communicate appropriate proctor scheduling needs. Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center. Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials. Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing. Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities. Instruct students in accordance with faculty exam guidance to utilize technology as needed. Manages data entry and scans documents for student files. Maintain case files and confidential student records through various databases. Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams. Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services Coordinate Zone and parking accommodations as appropriate. Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures. Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs. Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge. Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs. Other Functions: Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology. Assume responsibility for continued professional growth. Assume other duties and special projects as assigned. Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504. Qualifications Minimum Qualifications: Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree. Minimum Associate's level of education is preferred. Experience with IEP, 504, or college-level accommodation plans is required. Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required. Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty. Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities. Working Environment: To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required. To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily. To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required. To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required. Exposure to temperature extremes is seldom or not present. Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present. Frequency of exposure to injury to self and/or others is seldom or not present. This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.

Intensive Care Coordinator (Bachelor's Level) - Community Based CSA Charlton/Milford Salary Range: $22.00 - $28.00/hour + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). Do you want a job connecting with youth in the field of behavioral health? Wayside Youth & Family Support Network is hiring for dynamic Bachelor's Level Intensive Care Coordinators at our site in Charlton/Milford! We provide a supportive culture that is team-focused and places value on healthy work dynamics. What you will do: Provide care planning and coordination of services for eligible youth under the age of 21 using the Wraparound model consistent with System of Care philosophy. Facilitate Care Planning Team meetings and coordinate multiple services/ supports. Help caregivers learn effective advocacy skills. Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered. Attend meetings outside of Care Plan Meetings per request of the parent/guardian and youth. Assist in system navigation regarding school, court, state agencies (DCF, DMH, DDS) along with community resources for youth, young adults, and families. Competencies/Traits of Our Superstars: Talent connecting with people Strong communication skills -both written and verbal Ability to assess and manage risk Flexibility and creative thinking with an ability to adapt Minimum Requirements: Bachelor's Degree in Social Work, Psychology, or related field plus at least 1 year of direct experience working with children, young adults, and/or families. Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle. We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.

About MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. ______________________________________________________________________________________________ Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans. Pay Rate: $21 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up. Develop and maintain connections with community resources and behavioral health services available through clients' health insurance. Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge. Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team. Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services. Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards. Engage with clients regularly to assess ongoing needs and update care plans as appropriate. Maintain communication with external providers to ensure coordinated and continuous care. Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery. Provide crisis support and assist in developing crisis prevention and response plans as needed. Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive. Maintain professional boundaries while fostering trust and engagement with clients. Ensure all services provided align with regulatory requirements, agency values, and program goals Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours. High School Diploma or equivalent (GED) required. Bachelor's Degree in a related field preferred. Prior experience in Human Services required. Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

Job DescriptionDescription: PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor. The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment. This position is located in Agawam, MA and is onsite, full-time, Monday - Friday. Requirements: MRP & Material Planning Execution: • Own daily MRP execution to ensure materials and components are available to support production schedules. • Convert MRP signals into actionable purchase requisitions and production orders. • Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery. • Expedite materials and coordinate closely with Procurement, Inventory Control, and Production. • Maintain accountability for inventory accuracy, material readiness, and schedule adherence. Production Scheduling & Shop Floor Coordination: • Support and execute production scheduling activities in alignment with customer demand and capacity. • Maintain constant visibility into job status, work-in-process, and upcoming production priorities. • Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues. • Spend time on the shop floor to validate execution against plan and support rapid problem-solving. • Drive on-time shipment performance through disciplined follow-up and timely escalation. Data Accuracy & System Integrity: • Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels. • Ensure ERP/MRP data supports realistic planning and effective execution. • Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them. • Support reporting and visibility related to material status, shortages, and schedule performance. Continuous Improvement & Cross-Functional Collaboration: • Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow. • Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams. • Support process standardization and best practices across planning and materials management. • Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance. QUALIFICATIONS • Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role. • Strong understanding of how materials, capacity, and production schedules interact on the shop floor. • Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments. • Experience working within an ERP/MRP system in a manufacturing environment. • Strong communication skills and the ability to work effectively across functions. • Willingness to spend time on the shop floor to ensure execution aligns with plan. PREFERRED QUALIFICATIONS • Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems. • APICS CPIM or related supply chain certification. • Advanced Excel or reporting skills. • Experience in lean manufacturing, continuous improvement, or demand-driven planning environments. SKILLS & COMPETENCIES • Strong organizational and time management skills. • Analytical mindset with attention to detail and data accuracy. • Ability to manage competing priorities in a fast-paced manufacturing setting. • Proactive problem-solver with a strong sense of accountability. • Collaborative team player with the ability to influence without authority. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • Manufacturing and office environment with regular presence on the shop floor. • Frequent walking, standing, and interaction with production areas. • Ability to lift up to 25 lbs as required. • Occasional overtime may be required to support production demands. Salary range: $65,000 - $90,000/yr Compensation & Benefits The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment. PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms. Export Control Requirements This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.

Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program * Shift Differential * Pay for Performance * Patient Care Coordinator Summary: As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for… In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary. Patient Care Coordinator Job Responsibilities: * Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator * Performs as a Patient Service Representative (PSR) as needed * Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS * Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services * Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP) * Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings. * Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS * Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS Patient Care Coordinator Education and Experience Requirements: Education: * Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred. * Medical terminology/keyboarding skills preferred. Experience: * 2+ years clinical experience in Healthcare or comparable equivalent required. * Experience in clerical or receptionist position preferred. Patient Care Coordinator Knowledge, Skills, and Abilities: * Meets the physical demands of the position. * Demonstrates ability to cope with and function under stress. * Meets skill certification requirements for designated units. Why Choose Day Kimball Health? The Care You Need. Close to Home. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment. Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!

Compensation: [Hourly rate] + Commission | AMP Rewards & Beauty Budget Location: {Insert Location} | Full-Time or Part-Time About Us {Enter Location}, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured Position Overview We're seeking a skilled Aesthetic Injector to join our growing team at our [ENTER SPA & LOCATION]. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism. This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture. What You'll Do Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you. Qualifications Compensation & Perks At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work: Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best Future Security - retirement savings with employer contributions, plus life insurance and disability coverage Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements Recharge Time - flexible PTO and holiday closures to support balance and well-being Shared Success - profit-sharing opportunities for eligible management and support staff Our Culture Culture isn't just the way we work, connect, and succeed together. We've built an environment where: Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed. Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving. Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust. Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on. Driven by Values Leadership - Lead the Way Excellence - Be the Wow Growth - Pursue Growth Integrity - Be Honest Community - Cultivate Community Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful. Work Environment This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required. Equal Employment Opportunity Statement Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law

What you will do Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed. Assist patients with Ipad check in process, ability to trouble shoot and provide feedback Ability to recognize and utilize when language services are needed Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy. Work in collaboration with technologists/radiologists to ensure proper patient flow. Process outgoing and incoming US and inter-office mail and UPS deliveries. Prepare set up for next day's appointment schedule and communicate any potential issues Provide and respect confidentiality of all customer groups. Verify and enter necessary information into our systems. Respond appropriately to scheduling emergency patient situations. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list) Answer patient and doctor concerns with accuracy, efficiency and in a professional manner. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group. Remain current on any changes in policies or procedures that modify daily work functions. Assists In patient interview process Assists in preparing patient scan room Maintain co pay/petty cash accuracy and make daily bank deposits Performs other related duties as required Required Qualifications What you need: High School Diploma required Must be CPR certified Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation. Preferred Qualifications: Medical office or healthcare administration courses preferred Knowledge of anatomy, medical terminology and insurance requirements is preferred. Additional : Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors. It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. This hours for this opening are Tuesday-Friday, 3pm-9:30pm, E/O Saturday 6am-6:30pm : What you will do Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed Assist patients with Ipad check in process, ability to trouble shoot and provide feedback Ability to recognize and utilize when language services are needed Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy. Work in collaboration with technologists/radiologists to ensure proper patient flow. Process outgoing and incoming US and inter-office mail and UPS deliveries. Prepare set up for next day's appointment schedule and communicate any potential issues Provide and respect confidentiality of all customer groups. Verify and enter necessary information into our systems. Respond appropriately to scheduling emergency patient situations. Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4 Answer patient and doctor concerns with accuracy, efficiency and in a professional manner. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group. Remain current on any changes in policies or procedures that modify daily work functions. Maintain co pay/petty cash accuracy and make daily bank deposits Assist with on-boarding and training of new employees Performs other related duties as required Work to maintain survey return rates in conjunction with company guidelines and goals Workflow in collaboration with multi-departments to ensure efficiencies Required Qualifications What you need: High School Diploma required Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation. Preferred Qualifications: Medical office or healthcare administration courses preferred Knowledge of anatomy, medical terminology and insurance requirements is preferred. Additional : Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors. It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Extended Care Coordinator - Men's Extended Care House Part-Time | Weekends Canaan, CT The Extended Care Coordinator plays a key role in creating a safe, structured, and supportive living environment for clients residing in Mountainside's Men's Extended Care House. This position supports individuals in early and ongoing recovery by fostering accountability, community connection, and day-to-day stability in a residential setting. This is an ideal opportunity for someone passionate about substance use disorder (SUD) recovery who enjoys hands-on work, building rapport with clients, and contributing to a recovery-focused community. Schedule: Saturday and Sunday: 8:00 am - 4:30 pm Your Role: * Support a welcoming, calm, and recovery-oriented residential environment * Comply with all federal, state, and accreditation requirements * Address day-to-day, non-therapeutic client needs with professionalism and compassion * Prepare for and support new admissions, including room readiness, client/family greetings, and completion of required documentation * Orient new clients to the residence, expectations, and available services * Coordinate and provide transportation for appointments, admissions, and discharges as assigned * Assist with UTOX sample collection and processing * Support morning wake-ups and evening bed checks as needed * Conduct routine room inspections and report any guideline infractions * Assist with client store runs and prescription pickups * Perform quality assurance checks of the residence and ensure adequate supplies (linens, comforters, household items) * Report maintenance or safety concerns and submit repair requests * Perform general errands (mail, supplies, food deliveries) * Safely operate company vehicles in compliance with all traffic and safety regulations * Collaborate with team members to ensure a high standard of care and service Qualifications: * High School Diploma or GED - Required * Knowledge of SUD recovery principles and recovery-oriented environments - Required * At least 1 year of experience working in substance use disorder treatment or recovery-focused settings - Preferred * Valid driver's license with a clean driving record - Required * Ability to remain calm, professional, and supportive in a male residential setting * Strong communication, organization, and interpersonal skills Compensation: The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: * Paid Sick Time * 401(k) with employer matching About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $17.00 - $22.00

This position is responsible for providing receptionist, administrative and clerical support to the front desk at North Adams Express Care located in Massachusetts. Requirements: High school diploma or equivalent preferred Two years of experience in front office support, customer service or related field required. Prior experience in health care preferred. Strong customer service skills, phone and computer skills preferred. * Area of Interest:Clinical Support; * Pay Range:$18.00-$20.00; * Work Status:8:00am-6:00pm; * Employment Type:Full Time; * Job ID:6095 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What We're Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

The role of the Scheduling Coordinator is to ensure that clients care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Scheduling Coordinator works collaboratively across departments and documents appropriately. Job Responsibilities: Schedules caregivers based on client needs. Updates schedules and documents appropriately in our software system. Responds timely to any calls from clients or caregivers. Communicates with client regarding schedule changes, tardiness or any situations that require communication. Communicates client schedules to caregivers and job duties for assigned shifts. Escalates issues appropriately Maintain confidentiality of all information pertaining to employees, clients and client's family members. May be required to work an On-Call Shift on a rotating schedule Performs other duties as assigned. Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. HouseWorks will consider request for reasonable accommodations to enable individuals with disabilities to perform the essential functions. High School diploma or equivalent required. 1-year recent experience as a Scheduling Coordinator in a home care agency or other healthcare field. Competency in Microsoft applications including Word, Excel, and Outlook Ability to work effectively both independently and as part of a team. Excellent telephone and customer service skills Must pay attention to detail, stay organized, and be flexible Read, write speak and understand English and Spanish Work Environment and Physical Demands: Must remain in stationary position for long periods of time at desk or computer COHOSTAFF HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree in related discipline preferred.. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: Commitment to providing health care to families in a medically underserved community. Willingness to be flexible in the development of new methods of health service delivery. Ability to deal with sensitive information in a highly confidential manner. Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. Bilingual in English and another language appropriate to the health center's patient population required. Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. Awareness of resources available within the health center to accommodate the needs of patients. Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.

First Choice Health Centers is seeking an experienced Senior Care Coordinator who will support patients with complex medical, behavioral health and social needs by ensuring seamless, whole-person care. This position provides advanced care coordination, connects patients to essential community resources and leads a team of care coordinators in support of our patient Center Medical Home model. Ideal candidates are collaborative, mission-driven leaders who are passionate about improving health outcomes and advancing health equity in underserved communities. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! For full-time employees: Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (1 mental health app) Formal recognition programs Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm on Monday, Wednesday at Thursday, 8:00 am to 6:00 pm on Tuesday and Friday, 8:00 am to 3:00 pm. The budgeted pay range for this position is $21.00 - $30.00/hour. Actual pay will be determined based on several factors. These may include education, work experience, and in some instances certifications and licensure. We strive for market alignment and internal equity with our colleague's pay. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Bachelor's degree in Social Work, Public Health, Psychology, or a related field required. Experience and Training: Minimum of 3-5 years of experience in care coordination, case management, health navigation, or community health, with some supervisory experience preferred Knowledge of medical terminology, insurance processing and healthcare workflows Knowledge of local community resources, behavioral health services, and insurance programs is preferred. Ability to write reports, maintain documentation, and communicate effectively with diverse stakeholders. Demonstrated ability to build relationships with patients, families, and external agencies. Thorough understanding of HIPAAs regulations, requirements, and guidelines. Bilingual Spanish/English highly desirable. Familiarity with electronic health records and managed care requirements. Standard Job Duties: Provide advanced care coordination and case management for patients, including complex mental health and primary care needs. Supervise and mentor care coordinators, providing guidance, training, and performance feedback. Ensure timely outreach to patients upon referral by clinical departments. Evaluate patient care needs and coordinate referrals to the appropriate healthcare providers and community resources. Facilitate referrals to community and state resources, ensuring alignment with care plans and clinician recommendations. Support uninsured patients in accessing insurance and financial assistance programs. Educate patients about Center's services, including Behavioral Health, Internal Medicine, Family Medicine, Dental, and specialty care, and coordinate necessary referrals. Maintain and oversee documentation for HEDIS, Risk Stratification lists, and other quality metrics. Represent the health center in community programs, service systems, and partnership meetings to enhance referral networks and patient attribution. Develop and maintain comprehensive community resource guides for staff and patients. Lead presentations to internal teams regarding new or updated community resources. Ensure care plans and patient records are accurately maintained in electronic medical record. Participate in committees, educational seminars, and projects as needed. Community outreach/attending events; collaborate with external healthcare agencies Travel between health center sites as required. Ensure compliance with infection control policies and procedures according to professional, state, and federal guidelines. Provide leadership and direction to care coordinators. Conduct performance evaluations and provide ongoing coaching and professional development. Assist in staffing, scheduling, and workflow management for the care coordination team. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including marijuana testing, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Description START WORK THIS WEEK - GET PAID DAILY! 💰 Yes, you read that right… DAILY PAY IS AVAILABLE! 💰 We're looking for compassionate caregivers to join our team! Whether you're experienced or just starting, we have opportunities for you: $17-$20 Home Health Aides (HHA) Certified Nursing Assistants (CNA) Personal Care Assistants (PCA) Homemakers 🌟 FREE Home Health Aide Training & Certification Available! 🌟 What You'll Do: As a caregiver, you'll provide essential support to seniors, helping them maintain independence and quality of life. Your responsibilities may include: ✔️ Assisting with daily activities like bathing, dressing, and toileting ✔️ Providing companionship and emotional support ✔️ Preparing meals and helping with errands ✔️ Medication reminders ✔️ Light housekeeping to maintain a safe and comfortable home environment Why Choose Guardian Angel? ✨ Daily Pay - Get paid when YOU need it! ✨ Flexible Scheduling - Choose shifts that fit your life (mornings, evenings, weekends, & block shifts available) ✨ PTO & Medical Insurance - For those working 30+ hours/week ✨ 401(k) with Company Matching - Plan for your future ✨ Bonuses - Sign-on & referral incentives available ✨ Exclusive Discounts - Save on shopping, travel, YMCA memberships & more ✨ AFLAC Insurance - Available after 90 days Who We're Looking For: ✅ Strong communication and interpersonal skills ✅ Reliable, compassionate, and dedicated to making a difference ✅ Ability to read, write, and speak English at a conversational level ✅ Dependable transportation to reach client locations ✅ Willingness to follow health and safety standards 💡 Make an impact in someone's life and start a rewarding career with Guardian Angel. Apply today! Guardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status. All are welcome to apply! Powered by JazzHR SUObRaFqEq

PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor. The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment. This position is located in Agawam, MA and is onsite, full-time, Monday - Friday. Requirements MRP & Material Planning Execution: • Own daily MRP execution to ensure materials and components are available to support production schedules. • Convert MRP signals into actionable purchase requisitions and production orders. • Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery. • Expedite materials and coordinate closely with Procurement, Inventory Control, and Production. • Maintain accountability for inventory accuracy, material readiness, and schedule adherence. Production Scheduling & Shop Floor Coordination: • Support and execute production scheduling activities in alignment with customer demand and capacity. • Maintain constant visibility into job status, work-in-process, and upcoming production priorities. • Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues. • Spend time on the shop floor to validate execution against plan and support rapid problem-solving. • Drive on-time shipment performance through disciplined follow-up and timely escalation. Data Accuracy & System Integrity: • Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels. • Ensure ERP/MRP data supports realistic planning and effective execution. • Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them. • Support reporting and visibility related to material status, shortages, and schedule performance. Continuous Improvement & Cross-Functional Collaboration: • Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow. • Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams. • Support process standardization and best practices across planning and materials management. • Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance. QUALIFICATIONS • Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role. • Strong understanding of how materials, capacity, and production schedules interact on the shop floor. • Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments. • Experience working within an ERP/MRP system in a manufacturing environment. • Strong communication skills and the ability to work effectively across functions. • Willingness to spend time on the shop floor to ensure execution aligns with plan. PREFERRED QUALIFICATIONS • Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems. • APICS CPIM or related supply chain certification. • Advanced Excel or reporting skills. • Experience in lean manufacturing, continuous improvement, or demand-driven planning environments. SKILLS & COMPETENCIES • Strong organizational and time management skills. • Analytical mindset with attention to detail and data accuracy. • Ability to manage competing priorities in a fast-paced manufacturing setting. • Proactive problem-solver with a strong sense of accountability. • Collaborative team player with the ability to influence without authority. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • Manufacturing and office environment with regular presence on the shop floor. • Frequent walking, standing, and interaction with production areas. • Ability to lift up to 25 lbs as required. • Occasional overtime may be required to support production demands. Salary range: $65,000 - $90,000/yr Compensation & Benefits The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment. PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms. Export Control Requirements This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.