Patient care coordinator jobs in Clay, NY - 262 jobs
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Patient Care Coordinator
AEG Vision 4.6
Patient care coordinator job in Clay, NY
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$55k-72k yearly est. 11d ago
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Customs Brokerage Coordinator
Mohawk Global Logistics
Patient care coordinator job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here .
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
Review and verify shipment documentation, including invoices, packing lists, and other required forms.
Maintain communication with clients to provide release updates and address inquiries.
Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
Finalize shipment files with billing details and prepare invoices for customs brokerage services.
Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
Minimum 2 years of customs brokerage experience required
Working knowledge of CargoWise logistics platform strongly preferred
Comfortable working with large, complex entries subject to FDA and 232
Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
Excellent interpersonal and communication skills, verbal and written
Strong attention to detail and accuracy
Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. Auto-Apply 11d ago
Wound Care Coordinator
Suny Upstate Medical University
Patient care coordinator job in Syracuse, NY
The Wound CareCoordinator ensures excellent patient experience from scheduling, through authorization, referral processing, and completion of care in the wound care and hyperbaric department. The Wound CareCoordinator will ensure smooth patient flow, check in and check out procedures, registration, entering and/or verifying demographics, insurance and/or financial information; generates routine forms and other documentation. Will work with/advise patients on insurance carrier requirements including services not covered and obtain signatures on Advanced Beneficiary Notification Forms (ABN), Waiver of Liability Forms and any other required documentation. Will be responsible for the overall authorization process, manage denial process, schedule diagnostic procedures in a timely manner, and arrange transport for care. Assists in the preparation of monthly reports and daily charges. Prioritizes incoming mail, faxes and correspondence. Patient scheduling, coordination/revision of templates, telephone call entry, and workflows. Secures patient transportation arrangements for appointments. Completes support paperwork for MAS as needed. Completes administrative duties for both the wound care and hyperbaric patient needs, such as but not limited to, treatment logs, skin substitute ordering, placements, authorizations, and updates shared drive logs. Processes scripts, places orders for durable medical equipment (DME), and ensures follow through. The Wound CareCoordinator will work closely with the Nurse Manager and Team Leaders to ensure quality initiatives are met. Performs additional administrative support duties as assigned.
Minimum Qualifications:
Associates degree and three years of relevant experience in healthcare related setting or Bachelors degree and 1 year of relevant experience in healthcare related setting required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills necessary. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals required. Excellent customer service skills and the ability to work with diverse patient populations in a fast-paced environment required.
Preferred Qualifications:
Knowledge of insurance authorization, workque processing, reporting, and scheduling preferred. Working knowledge of computer systems such as Epic, Word, Excel, Groupwise, and Outlook preferred.
Work Days:
Days, Monday-Friday, varying hours between 7:00am-5:00pm
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
$39k-58k yearly est. 60d+ ago
Customs Brokerage Coordinator
Mohawk Global
Patient care coordinator job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
* Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
* Review and verify shipment documentation, including invoices, packing lists, and other required forms.
* Maintain communication with clients to provide release updates and address inquiries.
* Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
* Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
* Finalize shipment files with billing details and prepare invoices for customs brokerage services.
* Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
* College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
* Minimum 2 years of customs brokerage experience required
* Working knowledge of CargoWise logistics platform strongly preferred
* Comfortable working with large, complex entries subject to FDA and 232
* Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
* Excellent interpersonal and communication skills, verbal and written
* Strong attention to detail and accuracy
* Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. 9d ago
Adult Care Coordinator
Ican Inc. 4.5
Patient care coordinator job in Utica, NY
The Adult CareCoordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
This position is based in Utica, NY covering Oneida County.
Duties and Responsibilities:
Responsible for outreach and engagement to formally enroll referred adults into the care management program.
Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all services providers and establishes team communication plan.
Monitors goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience:
Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
A valid NYS Drivers License is required.
At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
$40k-50k yearly est. Auto-Apply 60d+ ago
Patient Services Coordinator, Home Health
Centerwell
Patient care coordinator job in Liverpool, NY
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper carecoordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$40k-52.3k yearly Auto-Apply 11d ago
Patient Service Representative I
Syr Comm Health Cntr
Patient care coordinator job in Syracuse, NY
The Patient Service Representative I serves as the patient's primary point of contact at Syracuse Community Health. Responsible for gathering and entering patient information, verifying insurance forms, scheduling patient visits, perform reminder calls and correspondence. Ensures accuracy and patient satisfaction and engagement.
PSRI = $18.00 per hour
PSRII = $19.00 per hour after successful completion of Introductory Period (6 months).
EDUCATION & EXPERIENCE:
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service preferred.
This is a 40 hour per week position, 8 hour days. Shifts available between 7:30am and 8:00pm.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
$18-19 hourly Auto-Apply 4d ago
Patient Service Representative
Zoll Lifevest
Patient care coordinator job in Syracuse, NY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
*Spanish Speaking Preferred
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patientcare and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patientcare experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$33k-39k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
U.S. Urology Partners
Patient care coordinator job in Syracuse, NY
About the Role
The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.
What You'll Be Doing
Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
Display leadership initiative by offering to help others or asking take on additional responsibilities when able
Responsible for check-in/check out
Travel to satellite locations as needed
Verify insurance for upcoming procedures
Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing
What We Expect from You
High School Diploma
Interact professionally and positively with all patients, colleagues, managers and executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range:
Please note that the hourly range for this position will vary based on experience level, education and geographical location.
$17.45 - $20.50 / hour
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$17.5-20.5 hourly Auto-Apply 60d+ ago
Patient Service Representative I
Syracuse Community Health 4.5
Patient care coordinator job in Syracuse, NY
The Patient Service Representative I serves as the patient's primary point of contact at Syracuse Community Health. Responsible for gathering and entering patient information, verifying insurance forms, scheduling patient visits, perform reminder calls and correspondence. Ensures accuracy and patient satisfaction and engagement.
PSRI = $18.00 per hour
PSRII = $19.00 per hour after successful completion of Introductory Period (6 months).
EDUCATION & EXPERIENCE:
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service preferred.
This is a 40 hour per week position, 8 hour days. Shifts available between 7:30am and 8:00pm.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
$18-19 hourly 4d ago
Patient Service Representative
Slocum-Dickson Medical Group 4.5
Patient care coordinator job in New Hartford, NY
Full-time Description
JOB SUMMARY: Working under the direction of the Business Office Director and the Reception Supervisor. Responsible for the timely and accurate entry of patient demographic and insurance information into the EPIC system. All other tasks that may be assigned to maintain thorough overall operation of the reception department.
DUTIES & RESPONSIBILITIES:
Obtain cash bag from the Reception Supervisor's office at beginning of shift.
Count cash bag three times daily (beginning, mid-day and end of shift) and verifies total by running an adding machine tape. Label the tape with cash bag letter, user name, date and time.
Greet each and every patient at registration check in using SDMG approved scripting for optimal patient service.
Complete full Check In of the patient utilizing the Department Area Report (DAR) in the EPIC system.
a. Verify all demographic information with patient, or patient's representative. Accurately enter all applicable information and/or changes.
b. Verify Guarantor information with patient, or patient's representative. Accurately enter all applicable information and/or changes.
c. Verify insurance information with patient, or patient's representative. Utilize Real Time Eligibility (RTE), review the RTE Results, and accurately enter all applicable information and/or changes.
d. Obtain and scan patient's photo ID and insurance cards, as necessary.
e. Obtain patient's electronic signature on all required documentation, as necessary. Makes sure patient receives any literature necessary for HIPAA.
f. Take co-pay and/or payment, as applicable, accurately enter the payment into EPIC and provide the patient with a receipt.
Communicate with clinical staff as necessary. (Example: non-par insurance, appointment requests, script pick up, etc.)
Responsible for working the assigned Reception Area Work Queue every day to clear up the previous day's errors and communicating any error that remains unresolved to the Reception Supervisor, or designee.
Perform daily cash out utilizing Cash Drawer function in EPIC system to balance all payments received and balance of the cash bag. Any discrepancies to be reported to the Reception Supervisor, or designee, immediately.
Responsible for supplies and/or materials needed at reception desk are ample. Keeping the desk neat, organized and clean.
End of shift cash out in Reception Supervisor's office by logging the Cash Drawer totals to be validated by Supervisor, or designee.
Exhibit excellent communication, organizational and customer service skills. Maintain a professional appearance and display a positive attitude.
Attends any and all required training, seminars, etc., including written exams and/or videos. (Example: OSHA, EPIC upgrades)
Responsible to communicate to Reception Supervisor, or designee, any work related issues regarding the reception functions.
Responsible to perform additional duties as assigned.
May be exposed to hazardous drugs.
Attends OSHA training upon initial employee orientation and annually completes an OSHA competency.
RELATIONSHIP WITH OTHERS: Must work well with patients, teammates, and staff of both the business office and the clinical departments.
Requirements
EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements.
PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.
Salary Description Based on experience $18.00 - $27.00 Hourly
$18-27 hourly 60d+ ago
Point of Care Coordinator
K.A. Recruiting
Patient care coordinator job in Syracuse, NY
This independent, for profit, state-of-the-art, clinical and anatomic pathology reference laboratory is seeking a permanent, full-time Point of CareCoordinator. Under the direction of designated Rapid Response Laboratory management staff and/or hematology and chemistry technical supervisors, the Coordinator will…
- Monitor all onsite and off-campus bedside testing
- Review patient test results
- Track quality control and quality assurance
- Oversees Point of Care proficiency testing
- Functions as an educator and/or researcher of new test methods and procedures
- Performs other technical duties as needed
Required education and experience:
- Bachelor's Degree in Medical Technology
- Qualify as a Medical Technologist under NYS Department of Health Regulation
- NYS CLT license required
$42k-62k yearly est. 11d ago
Outpatient/ Inpatient Surgery Scheduler
Colon Rectal Associates of Central New York
Patient care coordinator job in East Syracuse, NY
Job DescriptionBenefits:
401(k) matching
Dental insurance
401(k)
Health insurance
Paid time off
Profit sharing
1. Schedules surgeries, colonoscopies, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested. 2. Schedules operative procedures by effectively utilizing and maximizing physician block time. 3. Obtain certification from insurance companies for scheduled surgeries, tests and admissions. 4. Obtains operative reports for patient charts. 5. Responsible for follow up to ensure patients are compliant with orders tests and labs. 6. Sends appropriate paper work to the hospital for scheduled surgeries. 7. Maintains tracking for appointments and assist in scheduling these appointments with any required tests. 8. Schedules referral appointments as requested by physicians. 9. Maintain designated physicians schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking. 10. Answers questions regarding patient appointments, procedures and testing. 12. Retrieves fax messages and distributes to appropriate staff. 13. Assists in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for providers signatures on papers placed in the patients chart. 14. Participates in educational activities. 15. Coverage at front desk as needed. 16. Answer telephones, retrieve and respond to voice messages per office policy. 17. Maintains strictest confidentiality. 18. Maintains good attendance as an essential element of job performance. 20. Completes any other duties assigned. The jobholder must demonstrate current competencies applicable to job position.
$30k-43k yearly est. 22d ago
Patient Services Support Coordinator
KPH Healthcare Services, Inc. 4.7
Patient care coordinator job in Syracuse, NY
Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.
Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Responsibilities
Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
Responsible for organizing and mailing letters to patients.
Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
Responsible for providing support to Call Center Representatives who are not working physically in the facility
Assist call center operations with miscellaneous reporting tasks
Assist with the role of PatientCare Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
Role requires 100% attendance in the physical facility.
Perform other duties as assigned
Qualifications
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: AS Degree or higher in Business Administration or related field
Experience:
Preferred: 0-2 years of experience in a similar position
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$17.00-18.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
$17-18 hourly Auto-Apply 60d+ ago
OBGYN needed for central New York - Highly Successfully OBGYN Department
Healthplus Staffing 4.6
Patient care coordinator job in Syracuse, NY
HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description:
OBGYN
Structure: Full Time
Schedule: Predictable work schedule (To be discussed)
Support: Full Office Staff and APP
Requirements: Must be BC/BE in Obgyn
Compensation: (To be discussed)
90th percentile
Production based salary at the end of 2 years
Benefits: Comprehensive benefits package (To be discussed)
The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services
available. Inpatient work and procedures are performed in two of our local hospitals which are blocks
from our location. Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC.
If interested in this position please submit an application immediately! The HealthPlus Team
$35k-42k yearly est. 60d+ ago
Medical Front Office Receptionist - Private Pediatrics (Liverpool) Full-time position
Summerwood Pediatrics 4.2
Patient care coordinator job in Liverpool, NY
Full-time position (Starting pay is $17.00 based on experience.) Medent EMR and Bilingual in Spanish, Helpful, Liverpool, New York, NY
Summerwood Pediatrics is a well-established, progressive office. We are a primary care practice caring for children from birth to 22 years of age. Our team of board-certified physicians, nationally certified nurse practitioners, and NYS-licensed nurses provides cutting-edge health care to patients in a friendly, welcoming environment.
We believe that assisting parents in being well-informed and confident as caregivers for their children is critical to a child's health and well-being. In 2012, Summerwood Pediatrics became the first local pediatric practice in the Syracuse area to receive Medical Home Level 3 certification. As a certified medical home, we strive to provide care of the highest quality and deliver it in a timely and convenient manner. Using the family-centered model developed by the American Academy of Pediatrics, we try to coordinate ALL care, both medical and non-medical, for our patients and families.
Medent EMR and Bilingual in Spanish, Helpful
Duties and Responsibilities include the following. Other duties may be assigned.
1. Responsible for all clerical duties, including verifying demographic information, collecting copayments and balances due, and utilizing the computer system to notify providers of patient arrival. Distribute appointment-specific forms to be completed and enter or update patient data as needed.
2. Balance payments received for the shift worked.
3. Maintains a friendly, courteous, and professional demeanor.
4. Greets Patients.
5. Responsible for check-out duties
6. Answers incoming telephone calls on a multi-line, high-volume telephone system.
7. Schedule appointments.
8. Direct incoming calls to appropriate areas.
9. Distributes faxes through an electronic system.
10. Scan incoming mail & distribute it electronically to the appropriate provider.
11. Work in coordination on Medical Home Certification.
12. Pick up forms/paperwork from Pods.
13. Maintain the rescheduled appointment list.
14. Turn off the answering service in the morning and call the service at the end of the day with the Provider's on-call coverage.
16. Participate in daily huddles.
17. Copy/send out records for transfer/continuity of care.
18. Follows all safety and security procedures
19. Responsible for documenting patient communications in the patient's medical records.
20. Performs all other duties as needed and assigned.
Qualifications:
To perform this job successfully.
Education/Experience:
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Math Ability:
Ability to add & subtract.
Reasoning Ability:
Medent experience
Bilingual in English and Spanish, Helpful
Starting pay is based on experience.
View all jobs at this company View all jobs at this company
$17 hourly 5d ago
Dental Patient Coordinator
The Smilist
Patient care coordinator job in Syracuse, NY
Job Description
About Us:
At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental PatientCoordinator to join our growing practice and contribute to our mission of excellent dental care.
Key Responsibilities:
Receptionist tasks include answering the office phone and distributing calls or messages accordingly
Checking-in patients (verifying insurance and confirming patient information)
Collecting payments
Communicating patient's arrival promptly
Managing administrative records
Ensure office success by getting patients into the office
Qualifications:
Proven experience as a Dental Receptionist - at least 1 year
Prior Dentrix experience preferred, but not required
Strong communication and interpersonal skills
Ability to work well in a team and handle multiple tasks efficiently
Attention to detail and a positive attitude
What We Offer:
Competitive compensation
Benefits package - health, dental, vision insurance, and more!
Opportunity for professional growth and continuing education
A chance to make a real impact on the health and well-being of our patients
Position Details:
Schedule: Full Time - Monday through Friday!
Salary Range: $18.00-$20.00/hour
Location: Solvay, NY
The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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$18-20 hourly 29d ago
Medical Office Receptionist
CNY Family Care, LLP 3.2
Patient care coordinator job in East Syracuse, NY
Busy Family Care practice
Monday - Friday
Days (8:30am - 5pm OR 9am - 5:30pm)
$16.00 - $23.00/hr
Non-Exempt
Medical Office Receptionist:
Annual performance review, performance-based merit increase
Generous paid time-off that increases with years of service
8 paid holidays per year
Closed on major holidays
Health, dental and vision benefits available with coverage effective the first of the month following date of hire
Full complement of voluntary benefits
$1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan
Free office visits with NP or PA for employees who are patients of the practice and enrolled in CNYFC high deductible health plan
$1,000/yr Employer HSA Contribution to employees enrolled in CNYFC high deductible heatlh plan
Waiver program for health benefits ($3,000/yr)
401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution
Free onsite parking
Free lunch daily
CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Receptionist position will be part of our professional first contact staff. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team and deliver high level of customer service.
Medical Office Receptionist:
Acknowledge and greet patients as they approach the desk.
Review and updates all demographic/insurance information.
Collect co-pays and balances as needed and enter payment into patient account. Balance cash drawer at the end of shift.
Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner. Route calls appropriately taking accurate and complete phone messages when necessary.
Schedule, cancel, or reschedule appointments when necessary.
Document clinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues.
Follow established scheduling protocols and direct clinical concerns to the appropriate provider's staff for triage.
Perform a variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying.
Maintain confidentiality at all times following the HIPAA guidelines.
Medical Office Receptionist:
High school diploma or general education degree (GED) required; one to two years of college preferred.
Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience.
Demonstrated knowledge of medical terminology and procedures.
Knowledge of medical insurances and various policies/requirements necessary to obtain verifications.
$16-23 hourly 14d ago
Patient Access Associate
Mosaic Health 4.0
Patient care coordinator job in Utica, NY
Mosaic Health has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our diverse outpatient primary care center.
Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments.
Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
$30k-39k yearly est. 60d+ ago
* Medical Office Coordinator (Private Practice) Syracuse, NY 3-2-15
CS&S Staffing Solutions
Patient care coordinator job in Syracuse, NY
Please, review and apply for this position through the QCI system following the link below (Copy and Paste):
http://jobs.qcitech.com/jobseeker/_Medical_Office_Coordinator_Private_Practice_Syracuse_NY_3215_J02155564.aspx
*You can apply through Indeed using mobile devices with this link.
Additional Information
How much does a patient care coordinator earn in Clay, NY?
The average patient care coordinator in Clay, NY earns between $15,000 and $63,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Clay, NY
$31,000
What are the biggest employers of Patient Care Coordinators in Clay, NY?
The biggest employers of Patient Care Coordinators in Clay, NY are: