Patient care coordinator jobs in Conroe, TX - 413 jobs
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Patient Care Coordinator
Scheduling Specialist
Scheduler
Home Care Coordinator
Health Care Coordinator
Patient Service Coordinator
Patient Service Associate
Scheduler
Burr Computer Environments, Inc.
Patient care coordinator job in Houston, TX
BCEI is looking for an experienced Scheduler to join our team in Houston. This role plays a pivotal part in providing schedule management and support, on live construction projects while also using pre-construction design information and documents to develop tender schedules for upcoming projects.
Key Responsibilities:
Develop, maintain, and update the Primavera P6 master schedule, including resource and cost loading if required.
Create and manage WBS, activity codes, calendars, constraints, and custom fields.
Conduct thorough reviews of subcontractor baseline and progress schedules, ensuring alignment with master schedule logic.
Interface with trade partners to validate sequencing, durations, and milestone compliance.
Track and analyze critical path and near-critical paths; identify float consumption and scheduling risks.
Support delay analysis and develop Time Impact Analysis (TIA) when required.
Assist with progress measurement, forecast adjustments, and earned value tracking.
Coordinate with project management, MEP coordinators, commissioning agents, and QA/QC teams to ensure milestone alignment.
Develop and distribute weekly and monthly schedule reports, including narrative analysis, look-ahead forecasts, and graphical outputs.
Support project closeout schedules, including punch list, turnover packages, and commissioning timeline tracking.
Lead or support scheduling presentations with client teams and third-party consultants.
Requirements:
Bachelor's Degree in Construction Management, Engineering, or related field.
3-6 years of scheduling experience on data center, semiconductor, pharma, or large-scale commercial/industrial projects.
Advanced proficiency in Primavera P6 (with ability to build and manage full project schedules from scratch).
Working knowledge of CPM techniques, including float management, logic tying, and time-impact analysis.
Strong understanding of construction phases: civil, structural, architectural, MEP, low-voltage, and commissioning.
Experience with trade coordination, procurement scheduling, and interface management.
Familiarity with software such as Navisworks, Bluebeam, and Power BI is a plus.
Strong interpersonal skills; capable of influencing without authority and managing multiple stakeholders.
Ability to work on-site in a high-pressure environment with tight deadlines and shifting priorities.
$33k-58k yearly est. 1d ago
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Patient Services Associate
Pediatrix Medical Group
Patient care coordinator job in Houston, TX
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$25k-33k yearly est. 18h ago
Transit Scheduler
Metropolitan Transit Authority 4.1
Patient care coordinator job in Houston, TX
Basic Function
Responsible for assisting in the development of METROBus and METRORail operating schedules (trips, blocks, run cutting and rostering) to ensure service reliability and cost efficiency. Performs duties in a safe, efficient manner and in compliance with applicable rules and safety procedures.
Responsibilities and Specific Duties
Participates in the preparation of the operator sign-up information.
Coordinates the schedule/routing change, supervisor guides, info posts, operator paddles, etc. and distribution to designated personnel.
Assists with preparing data for the downstream technology systems.
Prepares destination sign readings.
Reviews public guides, operator maps, info posts, service change fliers, supervisor's guides, and other schedule reports.
Prepares schedules for three service changes, in-between service adjustments, bus bridge schedules, supports the Annual Transit Plan, and special projects.
Assists with multiple updates of the Integrated Vehicle Operations Management System (IVOMS) per year.
Assists with and distributes Summary of Schedules and annual National Transit Database (NTD) reports monthly and annually.
Analyzes ridership and running time data generated by IVOMS.
Maintains up to date information in SEMA/SAP.
Interacts with the bus operating facilities (BOFs) as necessary.
Reviews and responds to customers' inquiries and complaints.
Rides select bus routes to monitor and evaluate route performance.
Provides excellent customer service to METRO internal and external customers.
Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
Performs other job-related duties as assigned.
Pay Range: $60,800 - $79,700
Education Requirement
High school or GED required. Bachelor's degree from an accredited college or university in Business, Urban and Regional Planning or related field preferred.
Years & Experience Required
Minimum three (3) years' work experience in transit operations and/or service scheduling.
Knowledge & Skills Required
Knowledge of public transportation infrastructure and operations including network definition/development, service scheduling and development of vehicle and operator work assignments. Working knowledge of Trapeze or other scheduling systems, Geographic Information Systems (GIS) and understanding of transportation logistics is preferred. Strong skills in Microsoft office suite.
Additional Information
The Metropolitan Transit Authority of Harris County, Texas has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
$60.8k-79.7k yearly 4d ago
Scheduler
D'Leon Consulting Engineers
Patient care coordinator job in Houston, TX
D'Leon Consulting Engineers is seeking a Scheduler with experience in aviation, transportation, or infrastructure projects in Houston,TX.
Responsibilities
Develop, update, and maintain project schedules using industry-standard scheduling software.
Coordinate with project managers, designers, contractors, and stakeholders to gather schedule inputs and validate sequencing of work.
Analyze critical path activities, forecast delays, and provide recommendations to maintain project timeline objectives.
Prepare schedule narratives, progress updates, and monthly reporting packages.
Monitor schedule performance, track milestones, and update progress based on field input and contractor reports.
Support development of cost-loaded schedules, resource plans, and cash flow projections.
Review contractor baseline schedules, updates, and recovery plans for accuracy and compliance with contract requirements.
Identify schedule risks and support mitigation planning.
Assist with integration of schedule data into broader project controls processes, including cost and reporting.
Maintain organized documentation of schedule revisions, approvals, and supporting data.
Qualifications
Bachelor's degree in Engineering, Construction Management, Project Controls, or related field preferred.
3-7 years of experience in scheduling for construction or engineering projects; aviation or large infrastructure experience preferred.
Proficiency in scheduling software (Primavera P6, Microsoft Project, or similar).
Strong understanding of critical path method scheduling principles and project controls concepts.
Excellent analytical, communication, and documentation skills.
Ability to work collaboratively with diverse technical teams.
D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$33k-58k yearly est. 18h ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Patient care coordinator job in Houston, TX
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment.
#J-18808-Ljbffr
$28k-32k yearly est. 1d ago
Patient Care Coordinator
Senior Psychcare 4.2
Patient care coordinator job in Houston, TX
Salary: $17-$20/ per hour depending on experience
About us:
Senior Psych Care provides fully integrative behavioral health services to the long-term carepatient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.
Job Description:
ThePatient CareCoordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers.
Essential Duties and Responsibilities:
Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Obtaining pre-authorizations from Managed Care Organizations.
Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies.
Ensure that referrals are addressed accurately and in a timely fashion.
Ensure all authorizations are properly documented in the system.
Scanning documents into the EMR system.
Qualifications:
A minimum of 2 years experience with Medical Insurance Processes.
Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Experience obtaining pre-authorizations from Managed Care Organizations.
Able to multi-task, personable, and have excellent customer service skills.
Self-starter with a positive teamwork attitude, well organized and detail oriented.
Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred.
What we offer:
Competitive salary, commensurate with experience
Comprehensive benefits package including:
Medical
Dental
Vision
Short and Long Term Disability
Life Insurance
401 (k)
Paid Time Off
$17-20 hourly 14d ago
Patient Care Coordinator
Sonrava
Patient care coordinator job in Houston, TX
We are looking for a PatientCareCoordinator to join the team!
The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$27k-40k yearly est. Auto-Apply 6d ago
Patient Care Coordinator w/ Insurance Experience case scheduling
Sean Boutros, M.D
Patient care coordinator job in Houston, TX
The PatientCareCoordinator (PCC) is responsible for supporting and maintaining the clinical practice both administratively and operationally by working collaboratively with physicians to coordinate the patient appointments/surgeries. The PCC will support and uphold established policies, procedures, objectives, quality improvement, safety, codes and requirements of accreditation and regulatory agencies. The PCC will support administrative and business functions of the clinic by supporting the Physicians, Physician Assistants, and other personnel to ensure that all needs are being met.
Essential Job Duties and Responsibilities:
The PCC has the responsibility to carry out duties as directed by My Houston Surgeons.
Communicates on a regular basis with the designated My Houston Surgeons Supervisor(s).
Alerts Supervisor(s) and seeks assistance when an activity or process change within the clinic changes or deviates from the current process.
Follows and always maintains patient confidentiality appropriate with HIPAA compliance standards.
Schedules appointments for patients from varying avenues to include but not limited to building rapport with patient, discussing fees, and educating patient on procedures.
Answers inquiries through physician specific website email inquiries and other avenues. Documents interactions through Nextech or designated spreadsheets.
Maintains applicable consult spreadsheets, updating daily, and/or tracks scheduling tasks to ensure appropriate scheduled follow ups are conducted as outlined in separate - PCC document.
Provides brochures/materials to patient with surgeon specific related items, Breast Reconstruction brochures and any additional information as needed.
Tracks all steps of the surgery scheduling process (Consultations, Pre- and Post-Operative appointments, Surgery, Follow-Ups, etc.)
Reviews lab/clearance protocols with patients and gives order as needed. Coordinates with clinical team members as needed.
Ensures lab/clearance results are received prior to pre-operative appointment as needed. Coordinates with clinical team members as needed.
Communicates with physicians in obtaining the appropriate CPT and ICD-10 codes for all procedures.
Involves billing department to include authorization and pre-determination clearance for surgeries, any patient related financial questions. Responsible for communicating and tracking the progress of these items with the billing department.
Maintains surgeons' schedules by adding procedures/surgeries to all pertinent calendars.
Contacts surgical facilities to post and send orders, sends history and physical, follows facilities scheduling protocol, obtains quotes for facility and anesthesia fees, and confirms surgery the day before. Updates surgery orders as needed.
Coordinates surgery dates with other surgeons PCC's and books accordingly.
Coordinates surgical assists as needed per surgeon request.
Arranges special equipment for procedures to include but not limited to implants, machinery, etc. Ensures that appropriate personnel are notified as needed.
Monitors surgeon's schedules daily to assess if appointments need to be moved, any errors in scheduling, or appointments that may need additional information. Communicates with front desk and surgeons daily.
Ensures pick sheets for procedures are sent when surgeries are being done at new surgery facilities.
Attends training sessions as needed to increase knowledge base and skill level for the position.
Other duties as assigned by My Houston Surgeons supervisors and physicians.
Secondary Job Duties and Responsibilities:
Some tasks include filing, scanning, shredding, faxing, copying, mailing, data entry, etc. as needed
Ability to multitask while still maintaining a high level of proficiency and accuracy.
Ability to lift up to 30 pounds on a regular basis.
Schedules meetings/lunches with vendors with the Purchasing Coordinator and Physicians as needed.
As assigned by administration, ensures kitchen is cleaned completely and all food put away at the end of each day; on Friday's that a deep clean of kitchen and refrigerators is completed.
Education/Qualifications/Experience:
Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations.
Bachelor's degree, preferred.
1 years' job-related experience, preferred.
Knowledge of the medical industry, plastics specificity preferred
Microsoft Office Skills - must be highly proficient in Word, Excel, Power Point, and Vizio
Nextech experience is a plus
Must have strong organizational and project management skills.
Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
Core Competencies:
Excellent organizational & planning skills
Excellent interpersonal skills to include maintaining confidentiality/discretion, exhibiting objectivity and openness to other's views
Excellent critical thinking, judgement, and decision-making skills
Customer service orientation and social perceptiveness are a must
Attention to detail is an absolute necessity; demonstrates accuracy and thoroughness while looking for ways to improve & promote quality
Ability to communicate effectively (verbal and written) with all team members to include listening, obtaining clarification, and responding appropriately to questions
Ability to develop and maintain positive working relationships to promote a team environment
Ability to work independently with speed and accuracy
Always maintain professional appearance and performance
Knowledge of medical terminology
HIPPA compliance
Self-directed and able to work independently
Handle sensitive information in a highly confidential manner.
Treats everyone with respect; upholds integrity, ethics, and organizational values
Dependable and punctual to work; ensuring work responsibilities are covered when absent.
Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers, and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor(s). Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
$27k-40k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava Health
Patient care coordinator job in Houston, TX
We are looking for a PatientCareCoordinator to join the team! The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$27k-40k yearly est. Auto-Apply 5d ago
Patient Care Coordinator - Brookshire, TX
Mind Body Optimization 1
Patient care coordinator job in Brookshire, TX
About Us
At Mind Body Optimization, we believe that healing is not just a destination - it's a sustainable, transformative process that leads to autonomy and self-empowerment. We are redefining what the patient experience can look like in mental healthcare, challenging the status quo with compassionate, expert-driven, and confident care.
Our team is dedicated to creating an environment where mental health is embraced with unwavering support and resilience. We provide a comprehensive range of outpatient behavioral health services, including therapy and medication management, tailored to each individual's unique journey.
As a member of our team, you'll join a culture that values innovation, collaboration, and a commitment to elevating the standard of mental healthcare. If you're passionate about making a real impact and empowering individuals on their path to wellness, we invite you to join our mission.
POSITION SUMMARY
As a PatientCareCoordinator at Mind Body Optimization, you will play a crucial role in supporting healthcare
professionals and ensuring the smooth operation of the facility. The ideal candidate will demonstrate a strong
commitment to patient well-being, possess excellent organizational skills, and thrive in a fast-paced healthcare
environment.
QUALIFICATIONS
Education: High school diploma required; Bachelor's degree from an accredited college or university
preferred.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crisis situations with sensitivity.
Proficiency with computers and the ability to type at least 50 words per minute. Familiarity with electronic health
record systems and call center software is a plus. Complete TB Screening, Drug Screening, and Background check
upon being hired.
PRIMARY RESPONSIBILITIES
1. Greet and assist patients with check-in, ensuring accurate and up-to-date demographic information.
2. Maintain a professional and therapeutic environment throughout the facility.
3. Accurately record patient information, medical histories, and other pertinent data in electronic health records (EHR) systems.
4. Ensure all documentation complies with regulatory standards and clinic policies.
5. Support the center's operational needs, including maintaining communication between departments and ensuring smooth day-to-day functioning.
6. Assist with completion of the required monthly and annual audits per accrediting and licensing bodies.
7. Schedule appointments and manage patient appointment reminders.
8. Schedule BPS/screenings for patients meeting high-risk criteria or other qualifying factors.
9. Handle incoming phone calls, address patient inquiries, and relay messages to healthcare providers as needed.
10. Conduct pre-assessments to determine if patients need to be evaluated for a higher level of care (PHP/IOP).
11. Determine when referring someone to an ER or inpatient facility is appropriate.
12. Run initial VOBs (Verification of Benefits), including deductibles, out-of-pocket maximums, and network status details.
13. Complete and process insurance forms, referrals, and other administrative paperwork.
14. Communicate effectively with healthcare providers, nursing staff, and administrative personnel to facilitate coordinatedpatientcare.
15. Participate in team meetings and contribute to a collaborative and positive work environment.
16. Adhere to infection control protocols, including proper hand hygiene and maintaining a clean and sterile environment in patientcare areas.
17. Stay informed about industry updates, medical advancements, and attend relevant training sessions to enhance skills and knowledge.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, recommend/implement courses of action that would
improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and to manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle various repetitive tasks at a moderate level.
4. Available to work varied hours (i.e., evenings, weekends) as required, may be on call as needed.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals.
Mind Body Optimization
411 Branchwood Ln.
Brookshire, TX 77423
$27k-40k yearly est. 7d ago
Patient care coordinator/ Schedules
Silver-Spring Home Healthcare Services
Patient care coordinator job in Spring, TX
Essential Duties & Responsibilities:
Schedule and maintain client's ongoing staffing requirements
Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
Create, update and distribute monthly Client schedules to all caregivers.
Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
Build honest, sustainable relationships with clients, caregivers and office staff.
Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.
On-Call Coverage:
Responsible for On-Call
While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.
Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately.
Caregiver Responsibility :
Your position may require you to fill in for caregivers in emergency situations.
Office Support Responsibilities:
Maintain and update caregiver's personnel records.
Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc.
Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.
$27k-40k yearly est. 60d+ ago
Patient Care Coordinator - Licensed Vocational Nurse (LVN)
Soleo Health 3.9
Patient care coordinator job in Houston, TX
Soleo Health is seeking PatientCareCoordinator/Scheduler to support our Specialty Infusion Suite in Houston, TX. Join us in Simplifying Complex Care! Licensed Vocational Nurse (LVN) preferred.
requires 100% in office work**
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The PatientCareCoordinator/Scheduler is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency carecoordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patientcare by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patientcare teams. Responsibilities include:
Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor's offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Schedule:
Full-Time, 40 hours per week, Monday to Friday, 8:30am - 5:00pm
Healthcare scheduling experience required
Licensed Vocational Nurse (LVN) preferred
Requirements
Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred
Home infusion experience preferred
Prior healthcare scheduling experience required
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, medical assistant, carecoordinator, navigator, appointment scheduler, patient service representative, secretary, LVN, Licensed vocational nurse, pharmacy technician, hiring immediately, now hiring
$27k-35k yearly est. 6d ago
Patient Care Coordinator
Dental Office
Patient care coordinator job in Katy, TX
Avalon Dental Group is seeking a PatientCareCoordinator to join our team and represent our established practice in Katy, TX. We place great emphasis on collaborative efforts within our team and are committed to providing a workplace where each staff member feels supported and valued. If you have a strong focus on customer service, meticulous attention to detail, and meet the qualifications below, we would like to hear from you.
Schedule
Full-time
Monday - Friday
Benefits
Medical, dental, vision, and life insurance
PTO and paid holidays
401(k) options
Qualifications
2+ years of prior dental front office experience is required
Experience with treatment planning and scheduling
INDHRFO02
$27k-40k yearly est. Auto-Apply 12d ago
Patient Services Coordinator, LN - Hospice
Vital Caring Group Available Jobs
Patient care coordinator job in Tomball, TX
Join VitalCaring - Where Your Passion Changes Lives!
Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider-we're a family that supports, inspires, and uplifts both our patients and our team members.
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patientcare.
Why Choose VitalCaring?
Work That Fits Your Life
- Discover the ideal balance of purpose and flexibility. As a full-time salaried clinician, you'll enjoy the stability of a consistent role with the freedom to manage personal commitments throughout your day. Our field team thrives in an environment that empowers them to make a real impact-while still having the time and space to prioritize what matters most at home. With a generous 6 weeks of paid time off each year, you'll have the opportunity to recharge, reconnect, and return ready to do your best work.
Make a Meaningful Impact
- Help patients and families navigate their healthcare journey with compassion and dignity.
Thrive in a Supportive Team
- Work with a team who genuinely care and invest in your success.
Grow Your Career
- Take advantage of advanced training, mentorship, and career development opportunities.
Competitive Pay & Benefits
- Receive a rewarding compensation package that recognizes your dedication and expertise. Our benefits are designed to empower you with the resources, flexibility, and security needed to thrive both professionally and personally.
Health & Wellness
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
Financial & Legal
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Work-Life Balance & Perks
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
As the Patient Services Coordinator, LN, you will:
Completes workflow tasks and other assignments to the PSC responsible position in the agency's electronic medical record.
Participates in coordinatingcare with nurses, patients, and the interdisciplinary team.
Analyzes reports and follows up on incomplete and untimely visits.
Works in collaboration with field clinicians and Branch Director to achieve company expectations for productivity %, optimization %, and coverage % as outlined by each discipline.
Uses additional analytic tools to monitor and reduce avoidable LUPAs, missed visits, optimization of visits between RNs/LNs, Therapists/Therapy Assistants, and FT/PRN workers.
Provides effective communication to patients, staff members, other healthcare professionals and referral sources.
Makes in-home visits, as assigned.
Responds to agency and patient needs in a professional and creative manner.
Demonstrates commitment, professional growth, and competency.
Participates in agency-sponsored in-service training.
Participates in the agency's QAPI program.
Promotes the agency philosophy and administrative policies to ensure quality of care.
Communication
Prepares clinical notes in accordance with professional licensing body and internal policy using the company's electronic medical record and submits documentation timely.
Attends and contributes to in-services, case conferences, and other meetings as required by agency policy to ensure coordinated and comprehensive plans of care for the patients of the agency.
Interacts with team members in a positive and professional manner.
Ensures effective communication with all physicians and other healthcare providers involved in a patient's plan of care.
Uses effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes.
Position Qualifications
Graduate of an accredited Licensed Practical Nurse or Licensed Vocational Nurse program, preferred.
Two (2) years nursing experience, preferred. Community, home health or medical/surgical experience is preferred.
If clinical:
a) Currently licensed as a licensed practical nurse or licensed vocational nurse in the state.
b) Possess and maintain valid CPR certification.
c) Complies with accepted professional standards and practice.
Demonstrates good verbal and written communication and organizational skills.
Licensed driver with automobile that is in good working order and insured in accordance with the agency requirements.
Join VitalCaring Group and experience a company that invests in you every step of the way!
$30k-42k yearly est. 3d ago
Scheduling Specialist
Be Staffing Solutions
Patient care coordinator job in Houston, TX
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.
Your Role at a Glance:
📅 Master of the Calendar:
Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
🎯 Patient Interaction:
Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
🔍 Detail-Oriented Duties:
Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
Documentation: Maintain precise records of all scheduling activities and patient interactions.
Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
🚀 Operational Efficiency:
Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:
💡 Essential Qualifications:
Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
Skills:
Communication: Excellent verbal and written communication skills.
Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
Attention to Detail: High level of accuracy in data entry and appointment scheduling.
Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
💰 Competitive Pay: Attractive salary with performance-based bonuses.
🩺 Comprehensive Benefits: Health, dental, and vision insurance.
🌴 Time Off: Paid vacation, holidays, and sick leave.
📚 Growth Opportunities: Ongoing training and professional development.
✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.
Compensation: $16.00 - $20.00 per hour
BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
$16-20 hourly Auto-Apply 60d+ ago
Model Home Coordinator
Perry Homes 4.1
Patient care coordinator job in Houston, TX
About The Role
Model Home Coordinator supports the Model Home department by assisting in departmental operations. This role will involve participation in department-wide projects and assistance as required. Additionally, the Coordinator will maintain unsold inventory homes with guidance from the Manager.
What You'll Do
Select and maintain furniture and accessories for unsold inventory homes, with guidance from the Manager.
Manage paperwork and maintain reports related to the contents in unsold inventory homes.
Collaborate with the team in managing paperwork, scheduling movers, and maintaining the move calendar related to moving contents for departmental operations. This includes model home close-downs, revisions, and spec inventory moves.
Process departmental invoices.
Support Model Home Designers in design templates, ordering furnishings and accessories and maintaining relevant reports.
Process departmental invoices.
What We're Looking For
High School Diploma or equivalent required.
Administrative experience required.
Experience in design or staging duties is a plus.
Strong verbal and written communication skills.
Why You Will Love Working Here
Competitive compensation and benefits package:
Medical, dental, vision coverage
Financial Planning
Time Off & Life Balance
Family & Lifestyle
Opportunities for growth and development
Culture that is collaborative, inclusive, fast-paced, people-first
Stable company with strong reputation in the market
Why Join Perry Homes?
At Perry Homes, we're committed to integrity, excellence, and service-values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We're committed to creating an inclusive workplace where people can do their best work.
Benefits
Health & Wellness
Medical, Dental & Vision Coverage
Employee Assistance Program (EAP)
Fitness Reimbursement
Financial Planning
401(k) with Company Match
Company-Paid Life & Disability Insurance
Supplemental Coverage Options
Time Off & Life Balance
PTO & Paid Holidays
Leave of Absence Programs
Family & Lifestyle
Perry Homes Family College Fund
New Home & Employee Discounts
Pet Perks, Travel Assistance, & More
***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***
Perry Homes is an Equal Opportunity Employer
Disclaimer:
Recruitment Fraud
- Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact *********************.
$32k-43k yearly est. Auto-Apply 13d ago
Intake and Scheduling Specialist (Tebra Experience Required)
Varco Hospice
Patient care coordinator job in Houston, TX
We are seeking a Intake and Scheduling Specialist at our Houston office.
In this role you will be responsible for:
Receiving, reviewing and managing referrals
Eligibility and Insurance Verification
Coordinating with the patients for visit schedules (both in-person and tele-visits)
Coordinating with the providers to ensure that the visits are conducted
Ensuring that charting is done on time
Coordinating with the Coders and Billers for timely chart audits and billing
Ensuring that patientscare plans are implemented and followed
Working on referrals for Labs, Diagnostics, DME etc.
Daily patient support, general coordination of care and administration of the systems and processes.
Qualifications
Must have prior 2 year experience in a clinic setting as Intake and Scheduling coordinator
Must have experience with Tebra EMR (formerly Kareo)
Must have an understating of medical clinic operations and processes
Must have experience in clinical compliance
Must have experience coordinating, scheduling, insurance verification, ICD-10 and CPT codes for a clinic setting
Must have prior experience in patientcarecoordination
Strong Customer Service experience in a clinical setting
Strong organizational and communication skills.
Job Type: Full-time
Experience:
Tebra: 2 years (Preferred)
Scheduling: 2 years (Preferred)
Intake: 2 years (Preferred)
Work Location: In person
$28k-41k yearly est. Auto-Apply 21d ago
Referral Intake & Scheduling Specialist
Texas Regional Physicians
Patient care coordinator job in Houston, TX
Job DescriptionDescription:
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements:
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.
$28k-41k yearly est. 4d ago
Infant Care Coordinator- EaDO
Kido Career
Patient care coordinator job in Houston, TX
We're looking for an Infant CareCoordinator who shares our passion for giving babies and toddlers the very best start. Guided by our core values- Listen, Learn, Lead- you'll help shape an exceptional program for children ages 0-2, supporting both our families and our teaching team every step of the way.
Why Choose Kïdo?
We combine global best practices with local values to create a warm, nurturing, and innovative environment. Our educators are supported, encouraged to grow, and empowered to make a lasting impact.
What You'll Do:
Lead the infant/toddler program across all classrooms, ensuring the highest standards in care, safety, and early learning.
Mentor and support teachers with training, coaching, and daily guidance.
Partner with families to build trust, maintain open communication, and help parents feel confident in their child's care.
Stay informed on the latest research in infant development to keep our program cutting-edge.
Monitor and improve daily operations through classroom observations and quality audits.
What We're Looking For:
Education:
Associate's degree or higher in Nursing or Early Childhood Education, OR
Infant/Toddler CDA
Experience:
2+ years in a licensed childcare facility with infants/toddlers, OR
1+ year in a healthcare setting
Additional:
At least 18 years old, able to lift 50 lbs, and able to respond quickly in emergencies
Pass a fingerprint-based background check
Required Spanish and English
Training & Development
(We Invest in You!)
We provide paid professional development, including:
Infant/Toddler CDA
Pediatric BLS certification
Breastfeeding support & baby-led weaning training
Cloth diapering and specialized infant care techniques
Why You'll Love Working Here:
Supportive culture that values your voice and ideas
Career growth with paid training and tuition reimbursement
Work-life balance with paid vacation, sick time, holidays, and your birthday off
Perks like free tuition for your children (18 months-5 years), well-stocked supplies, and a welcoming team
Health benefits including medical, dental, and vision coverage, plus free short-term disability and life insurance
Bonuses for tenure and referrals
Make a Difference at Kïdo
If you have the heart of a nurturer, the mind of a learner, and the drive of a leader, we want to meet you. Apply now and help us create the best possible start for our youngest learners.
Discover more About Kïdo by visiting our website at : https://kidoschools.com/us/
As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced fingerprint-based background check. Kido is an equal opportunity employer.
$32k-45k yearly est. 10d ago
Mental Health Care Coordinator - Bilingual (English & Spanish)
One Behavioral
Patient care coordinator job in Katy, TX
About: Texas Behavioral Health is a leading psychiatry and behavioral health provider serving Houston-area patients at six convenient locations throughout the Houston area. The experienced board-certified psychiatrists and highly trained therapists work together in a comfortable outpatient setting to help patients with a wide range of psychiatric and behavioral health needs.
Medical Assistant Role: Reporting to the Clinical Director for all clinical related matters and Practice Manager for all non-clinical related matters. The Medical Assistant is responsible for coordinatingcare between the patients and providers, conveying messages, assisting patients with requests for prescription refills, sample medications, paperwork, etc. The Medical Assistant will also administer injections and treatments under the care of the Provider and direction from the Clinical Director. The successful candidate will also be a dynamic team member for the overall organization with great problem solving skills.
Job Description:
Patient Assessments and Care:
Complete Patient Assessment including checking patient's vital signs, blood pressure, pulse, height (for children only), weight and temperature.
Obtain consent for any injections or procedures before the visit.
Treatment, Processes, and Testing Duties
Complete urinalysis and genetic testing
Administer injections under the direction of Supervising Provider
Obtain lab results and ensure they are properly uploaded to patients chart and accessible by the Provider
Complete medical release for records and prepare records to be reviewed by the Provider
Assist Provider in completing request for disability and work release paperwork
Emergency Protocol
Know and follow necessary protocols during emergency situations with patients that may require contacting 9-1-1, Police, or other first responders.
Stay informed and up to date on emergency procedures at all times.
Execute de-escalation protocol in case of emergency.
Document emergency encounters information in patients chart and have Provider review
CareCoordination
Check faxes and distribute to appropriate persons (referrals and medical records request)
Coordinate messages between patients and providers through EClinicalWorks encounters. Patient encounters need to be responded to within 24 hours of receiving messages.
Scheduling patients when necessary, including new patient appointments, follow ups, injections, and Spravato Treatments
Utilize systems such as ECW, RingCentral, Freshdesk and Freshchat to coordinate messages. Tickets should be converted to ECW encounters and addressed in this system.
Prescriptions requests should be responded to within 24 hours of receiving
Prior Authorization management including receiving, completing and submitting prior authorizations in a timely manner.
Coordinate prescription refills and ensure they are due and necessary checks are done before conveying messages to the provider for refills. Ensure correct pharmacy information and patient information is in the chart.
As assigned, complete phone triage, documents calls, and collaborate with the interdisciplinary team.
Clerical Duties
Compile information for patient charts including scanned documents such as record release, consent for care or treatment, letters for correspondence of care, legal documents necessary for care, etc.
Manage sample medications including keeping a log of medications available, expirations dates, and the contact information for drug representatives who provide the samples. Ensure the medication sample cabinet is locked at all times. Dispose of expired medications per set guidelines.
Complete Providers requests as necessary
You should have the following skills:
Work effectively and collaboratively in a multi-disciplinary team to ensure excellent patient experience. Coordinate with other departments for patientcare.
Must maintain composure in environments of elevated stress to include but not limited to professionally and calmly handling crisis situations in the form of telephone calls or in person to determine appropriate next steps in the assessment process.
Knowledge of behavioral health services/treatments, medications and mental health scales.
A minimum of one year of progressively responsible support services work preferred.
Position prefers individuals to be a registered or certified Medical Assistant. Ongoing CEU credit requirements must be met yearly, if applicable.
Ability to multitask and work in a fast paced environment
Bilingual - English & Spanish
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How much does a patient care coordinator earn in Conroe, TX?
The average patient care coordinator in Conroe, TX earns between $22,000 and $48,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Conroe, TX