Patient care coordinator jobs in Deltona, FL - 823 jobs

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 711 E ALTAMONTE DR **City:** ALTAMONTE SPRINGS **State:** Florida **Postal Code:** 32701 **Job Description:** + Serves as a liaison between the insurance company, the patient, and the physician. + Accurately communicates insurance benefits and requirements to patients. + Responds to non-clinical questions for patients and routes all other calls correctly. Schedules office appointments and surgeries appropriately. + Prepares patient charts prior to visits. + Updates patient status in the electronic tracking program. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) **Pay Range:** $16.14 - $25.83 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Medical Group Central Altamonte Springs **Schedule:** Full time **Shift:** Day **Req ID:** 150672288

Benefits: Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. The Client Care Coordinator must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. 1. Answers, screens, and transfers phone calls. 2. Staff cases - must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregiver with cases suited for their availability and sees that their skills are suited for client's Plan of Care (POC). 3. Must communicate very clearly via telephone, email, and/or text with caregivers to ensure caregivers understand the needs of the clients and the dates and times of their shifts. 4. Communicates with clients to update them when a new caregiver is being introduced to the case. 5. Handles/resolves client and caregiver issues, problems and scheduling changes, and requests assistance from other staff as needed. 6. Works closely with Care Managers to make requests and/or recommendations for follow-up and/or Supervisory Visit(s) from Care Manager. 7. Works closely with Recruiting team to make recommendations for recruiting needs. 8. Handles "On-Call" after business hours to ensure all calls are correctly routed and addressed in case of emergencies.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Care Coordinator St. Luke's Cataract & Laser Institute is looking to hire a full-time, Care Coordinator at The Villages location! We believe in building careers, not filling jobs, and want to help you create a future in a role that you can enjoy! About the Job The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. We are looking for individuals who can learn and retain medical knowledge, perform a variety of duties in a professional manner, and provide the consistent, organized work that is needed for outstanding patient care. The right candidate must be able to provide exceptional customer service, have positive and professional verbal and written skills, and work well with co-workers, other staff, and medical staff. Basic Functions and Responsibilities (not all inclusive) Manage inbound and outbound communication in a pleasant and courteous manner with healthcare providers Assist referring and co-managed physicians and staff with scheduling needs and communication Effectively gather and document information to patient records to include electronic records Ensure confidentiality of all health information as required by HIPAA guidelines ensuring compliance This Job Is Ideal for Someone Who has: Prior medical office experience (preferred but not required) Prior experience in filing, typing, computer knowledge (preferred but not required) Previous experience in a customer service role Prior experience in Oculoplastic (preferred but not required) Level head, and thrives in a fast-paced environment Mobility in an office setting; sitting, standing, walking, and ability to exert up to 30 lbs of force If your previous experience doesn't check all of these boxes, but you love to learn and believe you are fit, we still want to hear from you! Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. Benefits of working for St. Luke's Medical, Dental, Vision, and Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay See more benefits at ******************************************* We are an Equal Opportunity Employer and a Drug Free Workplace We participate in the E-Verify Program

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday through Friday and one Saturday a Month Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

**Become a part of our caring community and help us put health first** **As a Patient Care Coordinator, you will:** + Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. + Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. + Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. + Assist program in timely processing of physician orders as directed. **Use your skills to make an impact** + RN/LPN/LVN license. + Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. + Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. + Bachelor's of Science in Nursing preferred. + A minimum of three years clinical experience preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Be Part of an Extraordinary Team BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. Title: Pharmacy Customer Associate I Location: FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000; the ideal candidate will reside within reasonable distance from this location. Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Shift: We are hiring multiple shifts between the hours of 8:00am-8:00pm The Pharmacy Customer Associate I is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. How you will make an impact: * Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner. * Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support. * Completes necessary research to provide proactive, thorough solutions. * Displays ownership of service requests ensuring high quality resolution and follow-thru. * Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them. Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Specialty Pharmacy experience preferred. * Call center experience preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Answer inbound calls from callers inquiring about service related to mental health and substance abuse. * Uses established phone etiquette to answer and manage customer calls. * Works in multiple electronic medical record platforms to record and track information. * Answers phones, transfers calls, sends email, and responds to messages. * Gathers patient information and completes documentation for services. * Responds to requests from hospital emergency department(s). * Uses web cameras/video conference/telehealth with patients to provide information and education. * Works collaboratively in a group/team setting. * Serves as support to other team members. * Completes required SMA in-service trainings to maintain employment. * Attends mandatory meetings. * Preforms miscellaneous job-related duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High School Diploma and two (2) years of direct care experience working in Human Services or a related field. Bachelor's degree in Human Services or related field and/or Certified Addictions Professional (CAP) preferred. Knowledge/Skills/and Abilities: * Knowledgeable and demonstrates competency in current best practices of behavioral health treatment and related services, especially as it relates to documenting the course of treatment and patient placement criteria in the client record. * Depending on assignment must have knowledge of typical diagnoses, treatment services, and developmental issues for adolescents in general, delinquent adolescents, adults and pregnant/post-partum women who are admitted to a mental health and/or substance abuse treatment setting. * Knowledge of clinical terms related to mental health and substance abuse. * Knowledge of the Baker Act and the Marchman Act. * Ability to perform solution focused and problem solving techniques. * Ability to multiple task. * Knowledge of the services provided at SMA at the various locations and able to correctly direct callers to the correct service. * Proficiency in working with computer hardware and software. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Application:This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.

Job Description Dental Patient Care Coordinator / Front Office Cocoa, FL - Full-Time - Non-Exempt - $16 - $20 per hour (based on experience) About Our Dental Practice We are a patient-centered dental practice in Cocoa, FL focused on delivering high-quality care in a welcoming, professional environment. We are seeking an experienced Dental Patient Care Coordinator to join our front office team and serve as the first point of contact for our patients. This role is ideal for someone who enjoys patient interaction, scheduling, insurance coordination, and keeping a busy dental office running smoothly. Position Overview The Dental Patient Care Coordinator is responsible for front office operations including patient check-in/check-out, scheduling, insurance verification, payment collection, records management, and patient communication. This position plays a critical role in creating a positive patient experience and supporting the clinical team. Key Responsibilities Patient Experience & Front Office Greet and welcome patients warmly and professionally Serve as the “first voice on the phone” and answer calls with excellent etiquette Check patients in and out; collect co-payments and post payments Maintain a friendly, calm demeanor in a fast-paced environment Keep reception area organized, tidy, and stocked Prepare and send new patient letters, thank-you cards, and correspondence Scheduling & Patient Flow Schedule, confirm, and manage patient appointments Confirm all unconfirmed appointments at least 48 hours in advance Coordinate patient flow with assistants and providers Optimize schedules to support production and hygiene goals Manage ASAP / short-call lists Follow up on same-day no-shows and cancellations Ensure next appointments are scheduled before patients leave New Patient, Recall & Reactivation Complete new patient intake and welcome process Verify insurance for upcoming appointments (next day and 2 days out) Manage recall and reactivation of overdue or inactive patients Contact patients to fill hygiene schedules and open time Track new patient referrals and communication Records & Insurance Support Maintain accurate patient demographic and insurance information Scan and upload documentation and x-rays into electronic charts Route x-rays to doctors for review Assist with insurance claims, questions, and follow-ups as needed Ensure HIPAA and medical history forms are completed and updated Office Operations Open and close the front office following office protocol Check voicemails and emails throughout the day Back up computer systems as required Notify Practice Administrator of equipment or supply needs Maintain accurate documentation of patient communications Qualifications High school diploma or equivalent Minimum 1 year of experience in a dental front office or similar healthcare role (required) Previous experience as a Dental Assistant is a plus. Strong communication and customer service skills Organized, detail-oriented, and able to multitask Ability to work independently and as part of a team Professional, punctual, and reliable Comfortable with computers, email, and dental software (Eaglesoft) Knowledge of dental terminology and insurance preferred Physical & Work Environment Requirements Ability to sit, stand, walk, bend, and stoop throughout the day Ability to remain calm and professional in a busy environment Compensation $16 - $20 per hour, based on experience Full-time, stable position Paid time off Supportive team environment Opportunity to grow within the practice

Job Description Job Title: Patient Care Coordinator Department: Clinical Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person

Job Description Large managed care company is looking for a Patient Care Coordinator for a contract to hire position. PAY: $19.00 CONTRACT DATES: CONTRACT TO HIRE HOURS: M-F, 8-5 RESPONSIBILITIES Checking in patients Scheduling appointments Answering large volume of calls Insurance eligibility Managing faxes and patient medical records QUALIFICATIONS Highschool/GED or equivalent Previous customer service in a clinic is required Requires TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance

Job Description Client Care Advocate, known in our firm as an Elder Law Care Coordinator We're building something meaningful at Coastal Legacy Law, and we need a compassionate, organized, community-minded person with a social work (ideally working with the elderly) or nursing background to help shape it with us. Our Elder Law Program is growing fast, and we're looking for someone who can help build the bridge as we cross it . This is a non-clinical, advocacy-based position within a compassionate elder law firm. You'll use your clinical/social work insight to help families navigate care options, not provide direct medical treatment. This role is part social work, part advocacy, part program development, and 100% people-centered. If you've ever helped a family navigate the maze of long-term care, Medicaid, or aging-related transitions, you know how complicated and emotional it can get. That's where you come in. What It's Like to Work Here At Coastal Legacy Law, we're a boutique but mighty estate planning and elder law firm serving Volusia County and beyond. We're a tight-knit team that believes in compassion, clarity, and accountability - to each other and to the families we serve. We're different from so many other firms. We don't just handle cases; we genuinely care about clients, and we walk with people through major life transitions. Important Notes Hybrid role based in Volusia County Travel is required throughout the county Full-time, salaried position Predictable Schedule No hospital chaos Why You'll Love Working Here You'll become the bridge between families, care providers, and legal advocates, shaping how our community ages with dignity. Supportive, Collaborative Culture: We work with each other, not for each other. No egos, no silos, just teamwork. Work-Life Integration: Hybrid flexibility, no regular weekends, flexible PTO, and occasional community events. Benefits: 401(k) with match after 1 year, monthly health care stipend (currently, we do not offer health benefits, but we have plans on bringing this in 2026), and continuing education support. Meaningful Work: Protect families, preserve legacies, and make a real impact in our community. Career Growth: Potential for growth into a leadership role as we continue to grow. Sound Like You? If you're the kind of person who can see both the big picture and the tiny details, someone who loves people, paperwork, and purpose, we'd love to meet you. How to Apply Complete the application and assessments. Follow all instructions in the email that follows your application, including the instructions on uploading a video/audio submission. Applications will not be reviewed without a video/audio submission. Please ensure clear video and/or audio. Compensation: $65,000 - $75,000 Responsibilities: What You'll Actually Be Doing Client Care Coordination & Advocacy Provide support, education, and resources to clients and helpers during the aging process. Be the steady guide for clients and families through the Elder Law process from becoming a client to the time of their passing. Support end-of-life transitioning and strategy, including hospice and palliative care and hospice engagement. Coordinate with healthcare providers, case managers, and care facilities to ensure seamless transitions and continuity of care. Resource Navigation, Placement & Strategy Assist in identifying care needs and securing appropriate services (e.g., home health, assisted living, skilled nursing). Facilitate placement in appropriate residential settings when necessary. Maintain up-to-date knowledge of Medicare, Medicaid, Hospice, and local community senior resources. Connect clients to public benefits and community-based services aligned with their needs and goals. Educate clients and families on available options and potential costs, and best strategies for qualification and navigation through the process. ( Note: there is a sales-skill aspect to this ) Program Growth & Community Outreach Help shape and grow our Elder Law Program - improving how we educate, support, and advocate for seniors and their families. Partner with our marketing team to connect with the community by attending local events, meeting referral partners, and sharing our services (note: there is a sales component to this). Administrative & Operational Management Keep meticulous notes and stay on top of details (because in Elder Law, the little things matter a lot). Listen, document, follow up, and keep everyone (attorneys, families, facilities) on the same page. Identify gaps or process improvements and bring solutions. Qualifications: Education & Licensure Background in social work, nursing, case management, or senior care coordination. Preferred Degrees: Bachelor's or Master's degree in Social Work (BSW/MSW), Gerontology, Nursing (RN/LPN), or Human Services. Certifications (BONUS): CSA (Certified Senior Advisor) or CCM (Certified Case Manager). Professional Experience Clinical/Case Management: 3-5 years of experience in senior care, discharge planning, hospice, or long-term care administration. Sales or Community Outreach: 2+ years of experience in a role with a business development component. Healthcare Navigation: Proven history of successfully navigating the Medicare/Medicaid maze and coordinating with insurance providers. Specialized Knowledge Public Benefits Proficiency: Deep understanding of eligibility requirements for Medicare, Medicaid, and Veterans (VA) Aid & Attendance benefits. Medical Literacy: Ability to read medical charts and understand diagnoses (e.g., dementia progression stages) to advocate effectively for the client's legal and care needs. Local Ecosystem Knowledge (BONUS): An existing list of local contacts, knowing exactly which local skilled nursing facilities have the best rehab wings, which home care agencies have personnel shortages, and who the reliable case managers are at local hospitals. Key Competencies "Clinical Sales" Ability: The ability to guide a family toward a solution (sales) without them feeling sold to. This involves high emotional intelligence and the ability to frame a "legal retainer" or "placement" as the solution to their crisis. Crisis Management: Capability to remain calm and strategic when a client is in panic mode (e.g., sudden hospital discharge on a Friday afternoon). Meticulous Documentation: A natural tendency toward detailed record-keeping. In a law firm, "if it isn't written down, it didn't happen." Public Speaking: Comfort presenting educational workshops to seniors, key referral partners, or networking groups. About Company At Coastal Legacy Law, we're a close-knit team dedicated to making a meaningful impact. If you're looking to grow your career and work alongside supportive, down-to-earth colleagues. We are a team where no one is above anyone else, period. We genuinely care about our team members and foster a spirit of camaraderie. We are a firm where you with with us , not for us. What Makes Us Different: A Truly Supportive Team: Every role matters here. We value everyone's contributions and foster a collaborative, respectful environment. We genuinely care about our team members, supporting each other and ensuring a healthy, balanced work environment. Work That Matters: We help families protect their legacies and navigate life's biggest transitions. It's rewarding work, and you'll see the difference you're making every day. If you're looking for a place where your contributions are valued and your work makes a difference, Coastal Legacy Law is the place to build your career. We'd love to hear from you!

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Position Summary: The Specialty at Retail (SAR) Patient Care Coordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's medication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Functions: May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Assists in faxing and/or calling physician office's regarding refill requests. 3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 4. Review of HIPAA standards. 5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 6. Document in the appropriate system all needed information, indicating correct ship date and shipping address. 7. Document in the appropriate system all needed information and email appropriate parties when required. 8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 9. Assists in faxing and/or calling physician office's regarding refill requests. 10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 11. Review of HIPAA standards. 12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 13. Document in the appropriate system all needed information, indicating correct ship date and shipping address. Qualifications Minimum Position Qualifications: 3-5 Years of Customer Care experience High School Degree College Degree a plus Desired Previous Job Experience Operating in a call center / contact center environment Specialty Pharmacy experience a plus Medical industry a plus Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

Job Description Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions. Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion. Our medical practice is seeking a dedicated and compassionate individual to join our Care Coordination Team. In this vital office-based role, the Care Coordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities. Strong interpersonal skills and a commitment to compassionate communication-with providers, patients, caregivers, and team members-are essential. This position works closely with both the Care Coordinator Manager and Team Lead to maintain the highest standards of patient-centered care. Qualifications & Attributes: High school diploma or GED. Post high school education is advantageous. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans. Proficiency in Microsoft Office applications (Word, Excel, Outlook). The ability to type and file accurately. Strong communication, interpersonal and presentation skills. Good computer and electronic record skills. Excellent organizational skills. Excellent interpersonal skills. Aptitude in problem-solving, critical thinking, and decision-making. Outstanding time management skills. Excellent written and verbal communication skills. Strategic thinking and analytical skills. Major Areas of Responsibility Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift. Work with assigned color team. Complete orders given by medical practitioner. Add lab results to flowsheet. Prepare the schedule for the following day with records. Ensure color team census is properly maintained. Ensure the workflow process is being completed daily. Thorough, accurate documentation of all activities. Ensure patients have a scheduled upcoming PCP appointment. Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review. Special projects as designated by the CC Manager. Other tasks as assigned at the discretion of the CC Manager.

Elite Hearing, part of AudioNova 1474 W. Granada Blvd. Suite 420 Ormond Beach, FL 32174 Current pay: $17.50-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Ocala Eye Surgery Center has an opening for a full time Patient Admissions Coordinator. The ideal candidate must possess an excellent job history, be detail oriented, flexible, have excellent organizational skills and the ability to work well within a team. Medical experience preferred, but not required. Excellent benefits and competitive salary. JOB SUMMARY Coordinates reception area activities to promote communication throughout the Facility. Performs clerical and reception duties. RELATIONSHIPS Reports to: Clerical Team Leader/Administrator/Director of Clinical Services Supervises: None QUALIFICATIONS Good communication skills required Two years clerical experience preferred Medical clerical experience preferred MENTAL DEMANDS Require frequent and constant judgment and ability to solve problems. Require language skills adequate for written and interpersonal communication in American English. PHYSICAL DEMANDS Require visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment. Ability to sit for long periods and to perform desk and office activities. OCCUPATIONAL EXPOSURE Category III exposure to bloodborne pathogens; may encounter chemical hazards. ESSENTIAL FUNCTIONS AND OBJECTIVES 1. Supports the philosophy, goals, and objectives of the Organization. 1.1. Supports and performs according to approved policies and procedures. 1.2. Considers patient rights in performance of job duties and responsibilities. 2. Contributes to the progress and development of the approved Quality Management Program. 2.1. Supports risk management and participates in programs directed to patient and staff safety. 2.2. Contributes to the quality management process; identifies role and contributions to functional teams. 2.3. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. 3. Communicates effectively with patients, visitors, physicians, and coworkers. 3.1. Interactions are respectful and courteous. 3.2. Communicates effectively and professionally using a translator when necessary. 3.3. Documents that information received from the patient is disseminated to the appropriate people or departments. 3.4. Responds positively to performance problems when approached onebyone by another team member. 4. Maintains and promotes professional competence through continuing education and other learning experiences. 4.1. Participates in committees, conferences, and quality management activities. 4.2. Seeks new learning experiences by accepting challenging opportunities and responsibilities. 4.3. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed. 4.4. Attends and actively participates in meetings, committees, inservices, workshops, seminars, and conferences according to job responsibilities and Facility requirements. 5. Adheres to safety policies and procedures in performing job duties and responsibilities. 5.1. Reports observed or suspected violations, hazards, and noncompliance according to Facility policy to the Safety Officer or other designated person. 5.2. Observes safety measures in performance of job duties and responsibilities. 5.3. Responds to emergency situations with competence and composure. 6. Interacts appropriately with various age groups. 6.1. Accurately interprets agespecific patient responses to questions and instructions. 6.2. Considers agespecific patient requirements when responding to emergency situations. 7. Admits patients to the Facility following the established policies and procedures. 7.1. Obtains accurate patient information verifying signatures and identifying correct eye listed on OR & Daily Schedule, and OESC Bed Eye Sheet agrees with the Doctor's order and OE & OESC surgical consent. 7.2. Reviews patient insurance information for accuracy comparing to OESC face sheet and OE information as listed in the computer program. 7.3. Identifies and obtains new patient documentation to include demographics and insurance information to be entered into OESC computer program. 7.4. Reviews forms for patient signature; obtains forms and signature(s) as needed for chart completion. Acts as witness to patient signatures per Facility policy. 7.5. Provides information to the patient's family in the waiting area according to OESC policy. 7.6. Accurately documents patient's identity as needed by medical staff for visibly locating correct patient according to HIPAA guidelines. 7.7. Assures that completed charts are delivered to the OR and Minor areas in a timely manner. 7.8. Monitors the reception and waiting areas. 8. Coordinates reception area activities for effective communication throughout the Facility. 8.1. Answers telephone and intercom quietly and courteously. 8.2. Receives and relays messages effectively. 8.3. Maintains and protects each patient's right to confidentiality by monitoring patient signin sheet and immediately removing identification label. 8.4. Communicates vital patient information with pre/post and minor surgical areas. 9. Assumes clerical duties and responsibilities as necessary. 9.1. Works ahead on chart assembly ensuring patient's information and procedure to be performed corresponds with OR & Daily Schedule. Assembles patient medical record forms and prepares patient identification. 9.2. Opens/closes reception area completing all necessary duties as listed on facility check sheet. 9.3. Receives prepayments from patients for scheduled procedures. 9.4. Accepts patient payments as received over the counter providing accurate patient receipts. 9.5. Recognizes vendors/visitors and maintains signin and signout log for security purposes according to OESC policy. 10. Monitors the nourishment area. 10.1. Stocks nourishment area to include adequate snacks and coffee supplies. 10.2. Maintains cleanliness and order of the area. 11. Exhibits qualities of an effective Team Member. 11.1. Participates as a team member in the total perioperative process. 11.2. Demonstrates reliability and meets team commitments. 11.3. Communicates constructively with other team members in a positive, confident and respectful manner. 11.4. Listens actively to absorb, understand and consider ideas and points of view from other team members. 11.5. Functions as an active participant preparing for team meetings and taking part in team discussions. 11.6. Exhibits flexibility by adapting to changing situations as required. 11.7. Works within the team as a problem solver to form solutions and offer action plans. 11.8. Shares information openly and willingly to keep other team members informed. 11.9. Shows commitment to the team by contributing to the total team's success. 11.10. Assist other team members within the Clerical Team as time and knowledge allows. 11.11. Places the best interest of the team and the team responsibilities ahead of self interests.

Connect Hearing, part of AudioNova 235 Citrus Tower Blvd. Suite 106 Clermont, FL 34711 Current pay: $17.00-19.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.