Patient care coordinator jobs in Edgewater, FL

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Job Description Dental Patient Care Coordinator / Front Office Cocoa, FL - Full-Time - Non-Exempt - $16 - $20 per hour (based on experience) About Our Dental Practice We are a patient-centered dental practice in Cocoa, FL focused on delivering high-quality care in a welcoming, professional environment. We are seeking an experienced Dental Patient Care Coordinator to join our front office team and serve as the first point of contact for our patients. This role is ideal for someone who enjoys patient interaction, scheduling, insurance coordination, and keeping a busy dental office running smoothly. Position Overview The Dental Patient Care Coordinator is responsible for front office operations including patient check-in/check-out, scheduling, insurance verification, payment collection, records management, and patient communication. This position plays a critical role in creating a positive patient experience and supporting the clinical team. Key Responsibilities Patient Experience & Front Office Greet and welcome patients warmly and professionally Serve as the “first voice on the phone” and answer calls with excellent etiquette Check patients in and out; collect co-payments and post payments Maintain a friendly, calm demeanor in a fast-paced environment Keep reception area organized, tidy, and stocked Prepare and send new patient letters, thank-you cards, and correspondence Scheduling & Patient Flow Schedule, confirm, and manage patient appointments Confirm all unconfirmed appointments at least 48 hours in advance Coordinate patient flow with assistants and providers Optimize schedules to support production and hygiene goals Manage ASAP / short-call lists Follow up on same-day no-shows and cancellations Ensure next appointments are scheduled before patients leave New Patient, Recall & Reactivation Complete new patient intake and welcome process Verify insurance for upcoming appointments (next day and 2 days out) Manage recall and reactivation of overdue or inactive patients Contact patients to fill hygiene schedules and open time Track new patient referrals and communication Records & Insurance Support Maintain accurate patient demographic and insurance information Scan and upload documentation and x-rays into electronic charts Route x-rays to doctors for review Assist with insurance claims, questions, and follow-ups as needed Ensure HIPAA and medical history forms are completed and updated Office Operations Open and close the front office following office protocol Check voicemails and emails throughout the day Back up computer systems as required Notify Practice Administrator of equipment or supply needs Maintain accurate documentation of patient communications Qualifications High school diploma or equivalent Minimum 1 year of experience in a dental front office or similar healthcare role (required) Previous experience as a Dental Assistant is a plus. Strong communication and customer service skills Organized, detail-oriented, and able to multitask Ability to work independently and as part of a team Professional, punctual, and reliable Comfortable with computers, email, and dental software (Eaglesoft) Knowledge of dental terminology and insurance preferred Physical & Work Environment Requirements Ability to sit, stand, walk, bend, and stoop throughout the day Ability to remain calm and professional in a busy environment Compensation $16 - $20 per hour, based on experience Full-time, stable position Paid time off Supportive team environment Opportunity to grow within the practice

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions. Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion. Our medical practice is seeking a dedicated and compassionate individual to join our Care Coordination Team. In this vital office-based role, the Care Coordinator will support our homebound patients by ensuring they receive exceptional, well-organized care. Responsibilities include daily coordination of patient needs, close communication with providers and care teams, and thorough documentation of all activities. Strong interpersonal skills and a commitment to compassionate communication-with providers, patients, caregivers, and team members-are essential. This position works closely with both the Care Coordinator Manager and Team Lead to maintain the highest standards of patient-centered care. Qualifications & Attributes: High school diploma or GED. Post high school education is advantageous. Proven experience working in a medical office. Working knowledge of medical terminology and medical insurance plans. Proficiency in Microsoft Office applications (Word, Excel, Outlook). The ability to type and file accurately. Strong communication, interpersonal and presentation skills. Good computer and electronic record skills. Excellent organizational skills. Excellent interpersonal skills. Aptitude in problem-solving, critical thinking, and decision-making. Outstanding time management skills. Excellent written and verbal communication skills. Strategic thinking and analytical skills. Major Areas of Responsibility Responding to Microsoft Teams, emails, as well as voicemails left for you daily and all should be addressed and cleared before clocking out for your shift. Work with assigned color team. Complete orders given by medical practitioner. Add lab results to flowsheet. Prepare the schedule for the following day with records. Ensure color team census is properly maintained. Ensure the workflow process is being completed daily. Thorough, accurate documentation of all activities. Ensure patients have a scheduled upcoming PCP appointment. Contact third parties such as specialists, hospitals, and home health care agencies, to obtain notes for our providers to review. Special projects as designated by the CC Manager. Other tasks as assigned at the discretion of the CC Manager.

**Become a part of our caring community and help us put health first** **As a Patient Care Coordinator, you will:** + Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. + Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. + Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. + Assist program in timely processing of physician orders as directed. **Use your skills to make an impact** + RN/LPN/LVN license. + Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. + Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. + Bachelor's of Science in Nursing preferred. + A minimum of three years clinical experience preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment. Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother. This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply. Your day as a Patient Care Coordinator As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care. Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction. As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at RadX Inc. Apopka, you will need: 2+ years in medical office or radiology setting is REQUIRED Knowledge of medical terminology is required Strong interpersonal skills and a compassionate approach to patient care. Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily. The ability to actively listen and empathize will help you address patient concerns with sensitivity. Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently. Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly. Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience. Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment. A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care. Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! A job offer is contingent upon a successful background check and drug screen.

CARE COORDINATOR, ACUTE SW II Orlando Regional Medical Center (ORMC) Full Time - Monday - Friday 2p - 10:30pm Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients' risk factors and the need for care coordination, clinical utilization management and preventative care services. Essential Functions • Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/ outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient). • Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan. • Daily monitoring of progress towards discharge plans and/ or need to alter discharge plan due to change in patient condition / family needs with a priority placed on those patients at highest risk for complication/ admission/ readmission. • Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies. • Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies. • Educates patients and families about the health care system and facilitates relationship building between the various settings. • Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified. • Contributes to problem solving within the team through communication, collaboration, data collection, obtaining consensus and evaluating outcomes of treatment options to include tracking patient progress towards care plan goals and revising the care plan as indicated. • Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being. • Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate. • Works with available IT resources (i. e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders. • Participates in clinical outcome measurement to include the identification of strategies that promote population health. • Ensures patient safety in the performance of job functions to include the implementation of policies, procedures and standards to support the assigned duties. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required. Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit. Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area. Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience.

Be Part of an Extraordinary Team BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. Title: Pharmacy Customer Associate I Location: FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000; the ideal candidate will reside within reasonable distance from this location. Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Shift: We are hiring multiple shifts between the hours of 8:00am-8:00pm The Pharmacy Customer Associate I is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. How you will make an impact: * Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner. * Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support. * Completes necessary research to provide proactive, thorough solutions. * Displays ownership of service requests ensuring high quality resolution and follow-thru. * Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them. Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Specialty Pharmacy experience preferred. * Call center experience preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Provides customer service and first point of contact to patients, physicians and Axium staff by reviewing patient profiles and scheduling deliveries of patient's medication; collecting key clinical information via NPCC assessments; discussing delivery schedule and refill procedures for the next delivery. Must be team oriented and work well with others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities may include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Review of HIPAA standards. 3. Reviews all notes prior to delivery confirmation; communicating with patient and/or physician office insurance investigation and patient responsibility. 4. Collection of key clinical information via the NPCC assessments. 5. Ability to understand and document all needed information as indicated in NPCC scripting. 6. Reviews UPS delivery schedule, medication storage, new patient packets and refill procedures for future deliveries. 7. Confirm form of payment information (Credit Card, Debit Card, Etc.) 8. Charges credit card/debit card as needed for all Major Medical and Self Pay patients. 9. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 10. Document in the appropriate system all needed information; indicating correct ship date and delivery address. 11. Reviews for accuracy. (Addresses, Medication Shipping, Authorization on file, and Collection of patients co-pay.) 12. Notifies RPH/RN with any patient side effect and/or request from the customer. 13. Completes “variances” when indicated and report to the PCC manager with appropriate documentation. 14. Sends “Status Updates” to physician office's when appropriate and informs the Nursing and Sales Associate teams of the issue at hand. 15. Tracking Packages with UPS and ensuring patient receives medication in a timely manner and stability is intact. 16. Solves issues that arise in a timely manner; documenting all relevant information on the patient's record. 17. Liaison between other departments within the company and the patients. 18. Other responsibilities as assigned by management. Qualifications Key Qualities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. The candidate must be able to multi-task, work well with others and be able to handle change while always being a team player and open to new ideas and views. Education/Experience: Minimum of a high school diploma with some advanced education preferred. One to two years related experience in pharmacy/medical office and/or training; or equivalent combination of education and experience. Bonus Skills: 1-2 years experience with the following disease states that Axium provides but not limited to: Hepatitis, Oncology, Multiple Sclerosis, Arthritis, HIV/AIDS, Growth Hormone, etc. or other related experience. Competencies: To perform this job successfully, the individual should demonstrate the following competencies: Customer Service: Ability to handle difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance and is able to meet commitments expected by the internal and external customer. Language Ability: Due to the nature of this position and the interaction with non-bilingual and bilingual patients and families the candidate must possess the ability to articulate, be easy to understand and possess an average command of the English/Spanish language, both written and verbal. Must possess the ability to read and interpret simple instructions, short correspondence documents such as prescriptions, basic understanding of insurance and procedure manuals. Reasoning Ability: Ability to solve practical issues and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to new ideas and open to change. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Computer Skills: Must be technologically savvy with a multitude of equipment including, but not limited to: Computers, fax machines, scanners, printers, etc. Should be comfortable with a number of operating systems and the Microsoft Office Package (Outlook, Word, Excel and Power Point). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. On occasion the employee must occasionally lift and/or move up to 10 pounds. Work Environment: The work environment characteristics described here are representative of what the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions described. Additional Information All your information will be kept confidential according to EEO guidelines.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance! No weekends or evenings -- Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Here are some of the duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge Bilingual English/Spanish preferred We offer a comprehensive benefits package to our eligible employees:, 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary Profit-Sharing Contributions of up to 4% Health insurance Employer Contributions to HSA's and HRA's Dental insurance Vision insurance Flexible Spending Accounts Voluntary Life insurance Voluntary Disability insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Identity Theft Insurance Legal Insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

NOW HIRING PATIENT SERVICE COORDINATOR ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. * Orders have been approved (when needed). * Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). * Completes orders with proper documentation on where patient is scheduled and how patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients. * Enters all Inpatient and Outpatient elective procedures in HITS tool. * Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. * Participates in Super Huddle and provides updates on high priority patients referrals. * Addresses referral based phone calls for Primary Care Physicians panel. * Completes and addresses phone messages within 24 hours of call. * Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) * Retrieves consultation notes from the consult tracking tool. * Follows up on all Home Health and DME orders to ensure patient receives services ordered. * Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Must be detail-oriented, possess the ability to multi-task and be open to cross-functionally training in referrals duties. * The individual in this role must exercise proper phone etiquette and have the ability to navigate proficiently through computer software systems. * Must be team-oriented and work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner. * Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks. Knowledge of medical terminology, CPT, HCPCS and ICD coding preferred. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * An understanding of the company's patient population, including the complexities of Medicare programs * Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. * An understanding of the company's patient population, including the complexities of Medicare programs * Detail-oriented with the ability to multi-task. * Able to exercise proper phone etiquette. * Ability to navigate proficiently through computer software systems & use technology. * Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. * Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or equivalent required * A minimum of 1 year of referral experience in a healthcare setting required. * Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. * Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred * Healthcare experience within the Medicare Advantage population preferred. * Medical Assistant certification preferred * CPR for Healthcare Providers is preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Position Summary: The Specialty at Retail (SAR) Patient Care Coordinator provides customer care support to patients, physicians and Axium staff by reviewing patient profiles/records and scheduling deliveries of patient's medication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Functions: May include any task necessary to improve the process flow and provide better customer service to the external and internal customer. Other duties may be assigned. 1. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 2. Assists in faxing and/or calling physician office's regarding refill requests. 3. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 4. Review of HIPAA standards. 5. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 6. Document in the appropriate system all needed information, indicating correct ship date and shipping address. 7. Document in the appropriate system all needed information and email appropriate parties when required. 8. Provides customer service to the internal and external customer by making and receiving inbound and outbound calls for delivery of medications. Must be able to sit for long periods of time to perform duties. 9. Assists in faxing and/or calling physician office's regarding refill requests. 10. Reviews all notes prior to delivery confirmation from the last delivery confirmation to ensure proper communication with the patient and physician office. 11. Review of HIPAA standards. 12. Schedules deliveries of medication in a timely manner to ensure compliance with patient's treatment. 13. Document in the appropriate system all needed information, indicating correct ship date and shipping address. Qualifications Minimum Position Qualifications: 3-5 Years of Customer Care experience High School Degree College Degree a plus Desired Previous Job Experience Operating in a call center / contact center environment Specialty Pharmacy experience a plus Medical industry a plus Additional Information OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Prioritizing Proof Reading Problem-Solving Mail Merge Reporting Confidentiality All your information will be kept confidential according to EEO guidelines.

Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Location: Healthy Start Office Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

CARE COORDINATOR, ACUTE SW II Orlando Regional Medical Center (ORMC) ORMC Care Management Pool (PRN) Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients' risk factors and the need for care coordination, clinical utilization management and preventative care services. Education/Training Master's degree from an accredited school of Social Work, Mental Health, Psychology or Marriage and Family Therapy is required. Licensure/Certification Handle with Care (HWC) Certification required for Behavioral Health Unit. Experience Two (2) years of direct clinical experience with an emphasis on the population to be served in the assigned area. Successful completion of Master's level internship within the population to be served may substitute the two (2) years of experience. Essential Functions • Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient). • Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an appropriate and timely discharge plan. • Daily monitoring of progress towards discharge plans and/ or need to alter discharge plan due to change in patient condition / family needs with a priority placed on those patients at highest risk for complication/ admission/ readmission. • Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies. • Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies. • Educates patients and families about the health care system and facilitates relationship building between the various settings. • Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified. • Contributes to problem solving within the team through communication, collaboration, data collection, obtaining consensus and evaluating outcomes of treatment options to include tracking patient progress towards care plan goals and revising the care plan as indicated. • Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being. • Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate. • Works with available IT resources (i. e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision support tools, referral and test tracking, and preventive medicine reminders. • Participates in clinical outcome measurement to include the identification of strategies that promote population health. • Ensures patient safety in the performance of job functions to include the implementation of policies, procedures and standards to support the assigned duties. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.