Patient care coordinator jobs in Fall River, MA

Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions. The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives. **Must be fluent in Mandarin OR Arabic *This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period). *Must be able to commute to Boston (parking is limited but very accessible via public transportation). Key Responsibilities Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person. Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed. Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed Requirements BA/BS Degree preferred Bilingual/Fluent in Mandarin or Arabic 1-2 years of administrative or customer service experience ideal Excellent verbal and written communication skills Computer skills including the Microsoft Office Suite Long-term interest in working in a healthcare setting **Full Job Description will be shared prior to an interview with my client **Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered

The Medical Coordinator will support the Residency and Fellowship Program within the Pulmonary department. Responsibilities include coordinating schedules, organizing meetings and luncheons, assisting with onboarding of students and fellows, and managing communication through platforms such as Zoom, Microsoft Teams, MedHub, and Epic. The role requires strong organizational and administrative skills, the ability to manage department needs, and flexibility with scheduling for meetings. Candidates must have prior experience with Epic and onboarding processes Skills: Preferred candidates should have experience with: Zoom meetings MedHub Microsoft Teams Onboarding students and fellows Epic experience is required. Responsibilities include scheduling, coordination functions, and planning luncheons.

As a Billing Specialist, you will manage the end-to-end medical billing process for multiple hospitals, facilities, and clients. Your role will involve entering and verifying patient and insurance information, coding procedures accurately, and submitting claims for professional services (Pro Fee). You will follow up on unpaid or denied claims, resolve discrepancies, and ensure compliance with payer requirements. Additionally, you'll collaborate with internal teams and external partners to maintain accurate records and support the acquisition transition. This position requires strong attention to detail, familiarity with medical billing systems, and the ability to work efficiently in a fast-paced environment. REQUIRED SKILLS AND EXPERIENCE Medical Billing or Pro Fee billing Experience Familiarity with claims processing or CPC certification Minimum 2-3 years in medical billing Onsite Requirement: Must work onsite in Pawtucket, RI, 5 days per week Schedule: 8am-5pm EST HS diploma

Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent. Provide training, supervision, and support to the Intensive Care Coordinators Carry a caseload and provide direct service to families as needed Provide coverage to families when an assigned ICC is out or away. Participate in System of Care committee Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support. Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities Monitor services, authorizations, and ensure staff compliance with policy and program procedures. Act as a covering supervisor for after-hours on-call staff support if needed Participate in marketing and outreach to promote the program and network in the community Update the online behavioral health provider capacity portal for ICC referrals. Perform other duties as require Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patient's medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Logging and tracking of results Request medical records from doctors and hospitals Returns patient calls promptly and professionally Obtain missing lab results, radiology, pathology as needed Complete tasks from Electronic Medical Record Reviews in-box tasks daily Contact patients with test results Reschedules appts as needed Prepare daily billing forms and hospital billing and upload to RCM team Other duties as assigned Able to navigate a computer with ease. Minimum Requirements High school diploma or GED equivalent Minimum 1yr experience in a medical practice or similar setting. Bilingual in Spanish and/or Portuguese are a plus, but not required. Experience with Epic is a plus, but not required. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Currently seeking a qualified Medical Receptionist to provide administrative support in a fast paced Primary Care and Occupational Health medical practice. The Medical Receptionist assures that each patient will receive quality healthcare and be treated with dignity and compassion. The candidate must be a team player with a minimum of 1 years of experience in Primary Care medical practice setting, as this position will require the candidate to work independently in a fast paced environment. Candidate must also be able to work nights. Responsibilities of the Medical Receptionist Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Protects patients' rights by maintaining confidentiality of personal and financial information. Other Requirements: A passion to be a part of a growing healthcare organization; Ability to prioritize and manage multiple priorities; Ability to exercise good judgment and decision making; Ability to work as a friendly and collaborative team member; Strong attention to detail. Required education: High school or equivalent Required experience: Medical Receptionist: 1 year

Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program * Shift Differential * Pay for Performance * Patient Care Coordinator Summary: As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for… In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary. Patient Care Coordinator Job Responsibilities: * Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator * Performs as a Patient Service Representative (PSR) as needed * Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS * Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services * Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP) * Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings. * Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS * Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS Patient Care Coordinator Education and Experience Requirements: Education: * Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred. * Medical terminology/keyboarding skills preferred. Experience: * 2+ years clinical experience in Healthcare or comparable equivalent required. * Experience in clerical or receptionist position preferred. Patient Care Coordinator Knowledge, Skills, and Abilities: * Meets the physical demands of the position. * Demonstrates ability to cope with and function under stress. * Meets skill certification requirements for designated units. Why Choose Day Kimball Health? The Care You Need. Close to Home. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment. Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!

We're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an enthusiastic, Spanish-speaking individual to join our supportive staff as a Patient Care Coordinator. Job Responsibilities: Ensuring accurate and timely delivery of services to our clients. Strictly adhering to and enforcing professional policies and procedures. Complying with all State and Federal laws and regulations. Providing exceptional customer service to patients of all demographics both in-person and via phone. Working effectively with colleagues in a high-paced team environment. Job Requirements: Must be fluent in both Spanish and English. Must have strong organizational skills and be detail-oriented. Ability to discuss sensitive and confidential information in a professional and unbiased manner. While a MA pharmacy technician license is not required upon hiring, it is an advantage. If you are committed to delivering high-quality customer service and have a passion for helping others, we would love to hear from you. This role requires excellent telephone communication skills and the ability to coordinate deliveries to our patients efficiently. Join us in our mission to make a genuine difference in people's lives, and be well rewarded for your efforts. We look forward to hearing from you. Please submit your resume for consideration. We will follow up for an interview in the office.

We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: * Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. * Greets and directs patients, vendors and visitors of the clinic. * Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. * Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. * Collects co-payments from patients, clearly documenting payment transactions on a written receipt. * Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. * Assists therapists with faxing patient information to medical offices as requested. * Maintains a general understanding of insurances, including how to read benefit eligibility. * Explains benefit details to patients including authorization requirements, copays, and deductibles. * Initiates appropriate collection activity in accordance with company policies and procedures. * Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. * Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: * High school diploma or general education degree (GED) * Two to three years of related experience and/or training * Associate degree in healthcare administration or a related field of study preferred Compensation Package: * We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more! Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Job Description We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients. Join us as a Patient Care Coordinator! The Patient Care Coordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties. What You'll Do: Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes. Greets and directs patients, vendors and visitors of the clinic. Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment. Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation. Collects co-payments from patients, clearly documenting payment transactions on a written receipt. Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference. Assists therapists with faxing patient information to medical offices as requested. Maintains a general understanding of insurances, including how to read benefit eligibility. Explains benefit details to patients including authorization requirements, copays, and deductibles. Initiates appropriate collection activity in accordance with company policies and procedures. Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner. Qualifications: High school diploma or general education degree (GED) Two to three years of related experience and/or training Associate degree in healthcare administration or a related field of study preferred Compensation Package: We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more! Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Job Description OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Works under the direction of the Senior Manager of Patient Services to coordinate the needs of patients taking complex medications related to their medical condition, disease or illness. Patient Care Coordinators work proactively with our patients, provider offices and clients via the telephone and directly on site to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications. In addition, the Patient Care Coordinator has a thorough knowledge of client accounts and their protocols, insurance benefit investigation, and specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided by VFP Pharmacy Group. Job Description: Performs effective patient management using strong telephonic communication skills Understands / evaluates patient needs and requirements Initiates compliance monitoring phone calls to patients and manages refills Demonstrates knowledge of specialty pharmacy practices and procedures Collaborates with members of health disciplines in the interest of the patient's health care Consults and utilizes community agencies and resources for continuity of patient care Refers patients to available resources pertaining to access of medication including access to manufacturer driven discount programs and cost savings Ensures accurate and complete patient enrollment in VFP's specialty pharmacy services programs Works with pharmacy operations team to complete benefit investigation, verification, and coordination of benefits Works with Pharmacy Operations team to perform test claims and advise provider team when prior authorization is required Understands patients' order urgency and the importance of reviewing the medication profile to identify refill need and capture changes Performs proper documentation of patient and provider communications and interactions Delivers superior customer service and can work professionally in pharmacy environment Interacts professionally with pharmacists, medical providers, consultants and other staff Exercises good team collaboration across all customer specialty service functions to ensure order timeliness, quality and service metrics are routinely achieved Brings a winning attitude to work each day Acts as an ambassador for VFP in the community Completes all needed paperwork on time Other tasks as needed to ensure accuracy and a positive patient experience Position Characteristics: Have desire to be part of an entrepreneurial organization Ability to exercise judgment under pressure and use analytical ability to affect solutions required Ensure that customers have a positive experience; commits to meet or exceed customer expectations Have effective communication, people and organizational skills (verbal and written) Will possess the ability to build relationships with our provider partners by working with them to successfully fulfill and exceed the needs of their patients who are prescribed a specialty medication. Will have in-depth knowledge of insurance coverage, terminology and benefit investigation Able to do test claims and identify insurance coverage and benefit coordination. Performs any required prior authorization. Able to communicate coverage details to patients and providers. Researches co-pay assistance and financial assistance programs as appropriate. Will have basic knowledge of medical terminology, as well as a baseline understanding of specialty medications. Able to troubleshoot medication regimen issues, ex. Knowledge of regimen sequence to prioritize which items patients will need in what order, and to coordinate shipments accordingly. Ability to compassionately ensure that each patient feels they have received the utmost in personalized care for their disease condition. Able to work in an extremely fast-paced environment handling urgent patient needs. Capability to multitask is essential without sacrificing quality and attention to detail. Business hours are 8am to 8pm Monday-Friday and 8am to 5pm on Saturdays. Potential to be scheduled for one of the following shifts: 8am to 4:30pm, 8:30am to 5pm, 9:30am to 6pm, 10:30am to 7pm, 11:30am to 8pm. Saturday rotation is 1-2 per month 8:30am to 5pm. Job Specifications: Required Specifications: Prior experience in a healthcare setting Proficient PC and computer skills Preferred Specifications: 2 year Medical Assistant degree or pharmacy experience is desirable Pharmacy Technician experience highly desirable Experience working at an insurance company in plan design, benefit investigation, or at a pharmacy is desirable Prior experience in specialty pharmacy setting preferred Equal Opportunity Employer: VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients + Obtains detailed clinical information by telephone or electronically. + May provide basic information regarding the need for insurance referral(s). + Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. + Performs independent patient and outside provider call triaging + Serves as a liaison between patient/family/provider. + Resolves issues directly or ensures appropriate management of call by others. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + May be required to perform other duties as required by the clinical practice support team. + May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. + Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. + Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. + Prepares open and close provider schedules and handles daily schedule changes. + Performs past-pending reconciliations. + Enters data into patient care related databases. + A Bachelor's Degree in health administration or related field is strongly preferred. + A minimum of one year of related health care and/or customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. Offer focused, short-term services to help members achieve their goals within 3-6 months. Meet individuals receiving support in community-based settings. Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. Participate in integrated team meetings to ensure effective communication among team involved in individual's care. Follow the individual across the continuum of care for the purposes of care coordination. Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. Identify community resources and develop natural supports. Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. Attend and actively participate in supervision, teaming, and clinical rounds with medical team. Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. Complete all required documentation in a timely manner. Qualifications BSW degree or BA in related field from an accredited college/university. Two years of experience working within an outpatient, crisis, and medical settings. Ability to use an Electronic Health Record to document medically necessary clinical services. Must be able to perform each essential duty satisfactorily. Ability to communicate effectively verbally and in writing. Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. Apply today to join our team and make a difference in the lives of seniors! Schedule: M-F 8am-5pm Employment status: Full time, exempt Scheduling Coordinator duties include, but are not limited to: *Scheduling caregivers based on availability and client needs *Updating schedule changes as needed and distributing to all parties involved *Updating Client and Caregiver Schedules, Availability, and Information *Inputting New Client and Employee information into our systems *Maintaining and updating employee attendance records *Reviewing schedule accuracy for payroll and billing *Performing other related duties as assigned T he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member! *Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine. *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred. ~ Great opportunity for applicants with previous caregiving experience! ~ Job Type: Full-time Benefits: 401(k) matching Employee discount Health insurance Paid time off

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.