Patient care coordinator jobs in Huntington, NY - 591 jobs

Experienced Medical Receptionist - Front Desk, Mineola, Long Island. For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment. This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************. Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key! ***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM Job Responsibilities include: • Greet patients, patient registration, telephone coverage and appointment scheduling *Multi-task • Ensure patient information is accurate including billing information • Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc. • Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures • Inform patients of medical office procedures and policies • Maintain and manage patient records • Move patients through appointments as scheduled • Collect co-pays and payments • Obtain external medical reports as required by medical professionals • Complete other clerical duties as assigned • Ensure reception area is well maintained, neat, clean, and well stocked. • Safeguard patient privacy and confidentiality • Experience in the medical field and understanding of terminology is desirable. • Ability to work well in a team environment a must. • Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion. • Proficiency with reading, writing, and communicating in English. • Proficiency Problem-solving skills to research and resolve discrepancies. • Knowledge of medical terminology likely to be encountered in medical claim • Special projects when needed. • Great hospitality skills with patients is paramount

FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required. Pay Rate: $25/hr Job Description Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file. Responsibilities • Obtains source verification of credentials in accordance with prevailing policies and procedures. • Tracks responses and follows-up on items not received within established cycle periods. • Reviews completed files with management in accordance with established schedules. • Maintains credential records. • Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services. •Adheres to operating policies and procedures including delivery of completed work and use of resources. •Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information. • Informs management regarding the status of departmental operations and provider credentialing issues of concern. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Qualifications • High School Diploma or equivalent required. • 1-3 years of relevant experience, required.

Job Description Job Title: Virtual Care Coordinator Contract Duration: 13 Weeks Shift: Overnight | 11:00 PM - 7:00 AM Schedule: 40 hours/week | 8 hours/day | Every other weekend rotation and select holidays Pay Rate: Up to $28/hour Position Overview "Navitas Healthcare, LLC" is seeking Virtual Care Coordinator for an exciting job in New York, NY. Key Responsibilities Perform continuous remote patient monitoring to support patient safety, clinical stability, and fall/injury prevention Provide real-time virtual observation and promptly escalate changes in patient condition or behavior to nursing or medical staff Triage and assign patients for virtual monitoring and observation services Support hospital-based telemedicine services, including scheduled virtual consults and follow-up visits Monitor Epic telehealth consult orders to ensure timely initiation and completion of sessions Accurately document patient observations, interventions, and escalation actions in accordance with organizational policies Conduct quality assurance activities and participate in peer reviews of virtual care programs Analyze utilization data, quality metrics, response times, and performance trends Identify concerning patterns and assist with corrective action planning Maintain operational databases and submit utilization and assignment reports each shift Provide training and support to clinical staff on telehealth workflows, platforms, and documentation standards Deliver high-level (“white glove”) technical and workflow support to physicians and care teams Collaborate with leadership on telehealth policies, workflows, and program optimization initiatives Serve as a liaison between clinical teams, digital technology partners, and telehealth vendors Participate in case reviews, staff meetings, team briefings, and ongoing program initiatives Ensure patient privacy, data security, and compliance with HIPAA and organizational policies Maintain a safe, organized, and functional work environment Required Qualifications Minimum of 3 years of direct patient care experience Experience with telehealth or remote patient monitoring technologies Strong clinical observation skills with the ability to identify early warning signs Proficiency with electronic medical records (Epic preferred) Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams Excellent communication, documentation, and problem-solving skills Ability to manage multiple technology platforms simultaneously Experience with quality improvement, outcomes measurement, and data collection Preferred Qualifications Experience developing or supporting telehealth policies and workflows Background in quality assurance and program evaluation Ability to identify barriers and benefits related to telehealth implementation Strong ability to explain telehealth concepts to clinicians and patients Cultural competence, including consideration of language access, disability, and accessibility in virtual care Education Associate's or Bachelor's degree in a health-related field For more details contact at ************************ or Call / Text at ************. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

The Intensive Care Coordinator (ICC) provides assessment, care planning, and service coordination activities for eligible clients, with significant behavioral health, mental health, and/or medical needs. The ICC works closely with other health and social service providers to ensure comprehensive and appropriate care needs are met to stabilize participants, promoting access to health and wellness while reducing healthcare costs. Essential Functions * Monitor progress of each client on an ongoing basis through delivery of face to face, escort, written, electronic and telephonic outreach/monitoring/collaboration and planning activities, in accordance with Health Home, DOH, OMH, and departmental guidelines. * Complete client-centered comprehensive functional assessments to identify the medical, behavioral health, and social needs/goals of each client. * Develop, adhere to, and document daily schedule of appointments; inform supervisor of scheduling conflicts or changes and maintain accurate record of daily activities. Participate in individual and group supervision as scheduled by the appointed supervisor. * Develop, review, and update written/electronic person-centered care plans that are driven by functional assessment outcomes. Shared and develop/update care plan in partnership with the client and their Health Home network partners and collateral supports. Ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home. * Maintain an accurate caseload panel through prompt identification and response to cases appropriate for level of care changes including but not limited to discharge or transfer activities. * Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates and participating in case conferences as needed (and as outlined in the policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all assigned members. * Promptly review and address any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities. * Provide services to clients as needed to meet Care Plan objectives, including facilitating referrals to medical, behavioral health and social assistance entities; assisting with management of entitlements (Medicaid, SNAP benefits, SSI, etc.); assisting with securing stable housing; and arranging transportation and other services to support wellness and health care compliance. * Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines. * Performs other duties as assigned. Qualifications: * Bachelor's Degree in Social Work, Human Services or related field required * Degree in social work, public health, or mental health counseling preferred with two years' experience or a master's degree with one year experience. Hiring Criteria may change depending on standards of governing entity of target population (i.e. DOH, OMH, etc.) * Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines. * Caseloads may flex based on need and acuity of targeted population. Flexibility in caseload management required. * Bilingual Spanish Preferred * Must provide personal vehicle and valid driver's license -- mileage reimbursement offered Salary: $55,000/ year nonbilingual - $57,000/year bilingual spanish speaker Schedule: Monday - Friday onsite/field work/ hybrid schedule after 3 months of working NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at **************

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance 401(k) matching We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks. Duties: Greet patients warmly and check them in for appointments Answer phone calls, respond to inquiries, and direct calls appropriately Schedule, confirm, and reschedule patient appointments Verify patient insurance information and process necessary paperwork Collect co-pays, process payments, and maintain accurate billing records Maintain patient records with confidentiality and accuracy Assist with prior authorizations and insurance claims as needed Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials Support the clinical team with administrative tasks as needed Requirements: High school diploma or equivalent required; additional education in medical administration is a plus Previous experience in a medical office or physical therapy clinic preferred Strong customer service and interpersonal skills Proficiency in using electronic medical records (EMR) systems and Microsoft Office Ability to multitask and work efficiently in a fast-paced environment Knowledge of insurance verification and billing procedures is a plus Excellent communication skills, both verbal and written Compensation: Starting salary is $17 per hour, based on experience and qualifications Benefits (if applicable): 401(k) 401(k) matching Competitive pay based on experience. Dental insurance Health insurance Paid time off and holidays Vision insurance

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: Providing a timely outreach to new referrals Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. Completing members needs assessment to determine appropriate services and inform the care plan. Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. Provide case closure/discharge at the time of completion. Follow all workflows meeting regulatory and accreditation requirements. Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Salary Range: $42,500 - $47,000

Radiology Patient Care Coordinator - Temp At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image. Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS. · Perform other duties as assigned to include but not limited to the through-put of out-patients for exams. · Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers. · Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community. · Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor. · Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system. · Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events. · Maintain equipment such as printer and fax machines and immediately report any malfunctions. Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience. or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service. · One year of experience in a medical healthcare setting and/or customer service experience. · Critical thinking and problem-solving skills, with excellent organizational skills. · Ability to multi-task and pay close attention to detail. · Ability to work as an efficient team member and have superior written and expressive communication skills. Preferred Qualifications: · Bachelor's Degree· Radiology Experience. · Knowledge of hospital computer systems such as Life Image. · Knowledge of insurance & managed care requirements. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital

Radiology Patient Care Coordinator - Temp At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image. Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS. · Perform other duties as assigned to include but not limited to the through-put of out-patients for exams. · Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers. · Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community. · Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor. · Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system. · Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events. · Maintain equipment such as printer and fax machines and immediately report any malfunctions. Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience. or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service. · One year of experience in a medical healthcare setting and/or customer service experience. · Critical thinking and problem-solving skills, with excellent organizational skills. · Ability to multi-task and pay close attention to detail. · Ability to work as an efficient team member and have superior written and expressive communication skills. Preferred Qualifications: · Bachelor's Degree· Radiology Experience. · Knowledge of hospital computer systems such as Life Image. · Knowledge of insurance & managed care requirements. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital

Job Description We're seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise. Key Responsibilities Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice Schedule, confirm, and manage appointments across multiple providers and services Answer phones, respond to inquiries, and provide accurate information about treatments and policies Verify insurance, process payments, and assist with pre-authorizations or billing questions Maintain accurate patient records and ensure compliance with HIPAA guidelines Coordinate pre- and post-procedure instructions with clinical staff Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications 1+ year of experience in a medical office or dermatology setting preferred Strong interpersonal and communication skills, both verbal and written Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) Ability to multitask, prioritize, and work under pressure with grace Polished, professional demeanor - hospitality or concierge experience is a plus High school diploma required; associate's or bachelor's degree preferred Compensation & Benefits Competitive hourly rate ($23-$25/hr based on experience) Health benefits and paid time off Career development in a boutique, high-touch dermatology environment Exposure to both medical and aesthetic procedures Powered by JazzHR Ki4fB5TR4T

Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic • Verifies insurance eligibility and benefit information; informs patients of insurance benefits • Collects co-payments and patient balances • Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages • Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing • Sends patient records to primary care physician • Assists with other tasks as assigned Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month. Qualifications Required Qualifications: • High school education or equivalent experience • Customer service experience and solid computer skills • Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off Preferred Qualifications: • Associates Degree or some college coursework completed • Epic experience • Medical office experience; Urgent Care experience • Knowledge of insurance carriers and managed care plans In- person interview

Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. Develop and execute a comprehensive territory plan using CRM and other digital tools. Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management Serve as the primary point of contact for partner providers. Ensure a positive, “white-glove” experience for new referral partners. Maintain clear communication between referring clinicians and internal care teams. Establish feedback loops to share appropriate, de-identified patient progress updates. Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration Maintain accurate and detailed documentation of all activities within the CRM system. Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). Must demonstrate the ability to learn clinical content quickly and communicate it effectively. Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record. If you would like to apply email your resume **********************

Empire Hearing & Audiology, part of AudioNova 99 Hillside Ave. Suite 99- Williston Park, NY 11596 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job DescriptionShape the Future of Post-Acute Care Coordination Are you passionate about improving patient outcomes and ensuring smooth care transitions? Join our Network Development Team as a Post Acute Transition Coordinator - a vital role that bridges hospitals, patients, and post-acute providers to deliver seamless, compassionate care during one of the most critical stages of recovery. As a trusted care connector, you'll coordinate the journey from hospital to home or post-acute care facilities, ensuring each patient receives the support, resources, and follow-up they need to thrive. Your work will help reduce readmissions, strengthen partnerships, and elevate the quality of care across our network. What You'll Do Coordinate seamless care transitions from hospital discharge to skilled nursing, rehab, or home-based services. Develop individualized care plans by collaborating with physicians, nurses, social workers, and families. Communicate across settings to ensure continuity, timely documentation, and exceptional patient experiences. Monitor progress post-discharge and proactively address barriers to care or readmission risks. Promote best practices and compliance with all care coordination and regulatory standards. Serve as a trusted advocate for patients and families navigating complex healthcare systems. What You Bring Minimum Qualifications Bachelor's degree in Nursing, Social Work, Healthcare Administration, or related field 2+ years of experience in care coordination, case management, or discharge planning within a healthcare environment Strong understanding of post-acute care services and patient discharge processes Excellent communication, collaboration, and organizational skills Proficiency with EHR systems and care management software Preferred Qualifications Registered Nurse (RN) license or Certified Case Manager (CCM) credential Experience supporting diverse or complex patient populations Familiarity with Medicare, Medicaid, and insurance authorization processes Training in motivational interviewing or patient advocacy Advanced certifications in care coordination or transitions of care Your Strengths Skilled at juggling multiple patient cases while keeping care quality front and center Analytical thinker who can identify risks and implement effective care plans Relationship-builder who fosters trust and cooperation across multidisciplinary teams Confident navigating healthcare regulations and insurance systems Tech-savvy professional with proficiency in MS Office and healthcare data tools (MS Project, Smartsheet, Asana, etc.) Why You'll Love Working Here Make a measurable impact on patients' recovery journeys and long-term well-being Collaborate with mission-driven professionals who share your passion for high-quality care Grow your career through exposure to diverse healthcare systems and innovative care coordination practices Enjoy flexibility across regional roles (Southwest, Central, Northwest) with a supportive leadership team that values balance, integrity, and collaboration Physical Demands: This position requires periods of sitting, standing, and working at a computer. Occasional lifting (up to 10 lbs) may be needed. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to make a difference in how patients experience post-acute care? Apply today and help redefine what successful care transitions look like.

Job Description Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. Participates in recordkeeping and reporting necessary for State Compliance. Attends staff meetings, continuing education, as directed. Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. Assists patients and caregivers through the dispensary process/experience. Educates patients on the proper use and storage of medical cannabis medications. Follows the Green Goods customers service model. Works with supervisors to set and accomplish goals. Completes opening/closing procedures as assigned. Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) Troubleshoots to solve patient issues regarding the usage of their cannabis products. Performs other duties as assigned. What impact you'll make: A high school diploma and 1-3 years' experience in a retail environment Proficiency with MS Office required Experience working in a fast-paced retail setting is preferred. Excellent communication skills, verbal and written. Ability to work in a team environment, as well as independently. Ability to handle multiple tasks simultaneously. Ability to work in a fast-paced environment. Adaptable to change in the work environment. Must be able to stand for long periods. Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo: Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************* Powered by JazzHR YkvBea5uVz

Benefits: 401(k) matching Company parties Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Exciting Opportunity for a Full-Time Medical Receptionist/Patient Care Coordinator Floral Park, NY - Competitive Salary! Are you passionate about providing exceptional patient care in a positive and supportive environment? Look no further! Marathon Physical Therapy is expanding its team, and we're seeking a dedicated individual to join us as a Medical Receptionist/Patient Care Coordinator in our Floral Park location. About Marathon Physical Therapy: Founded by Negin Jalayer, Marathon Physical Therapy is not just another practice-it's a place where patient care takes precedence over metrics. Our focus is on individualized attention, and we pride ourselves on high customer satisfaction and staff retention rates. Join us in making a difference in people's lives! Responsibilities: Schedule New Patient Evaluations Check In New Patients and Collect Pertinent Paperwork Greet All Patients Like They Are VIPs! Check-In/Out all Existing Patients Insurance Benefits Check and Authorizations Collect Patient Payments Schedule Patients Appointments Appropriately Have A Lot Of Fun While Making A Difference In Someone's Life! Qualifications: Bachelor's Degree preferred 2-3 Years of Front Desk experience (Required) Healthcare Insurance/Billing/Collections Experience (Preferred) Ability to multitask and problem-solve in a high-volume outpatient environment Flexibility is a must-willing to make changes quickly as needed Full-Time Medical Receptionist/Patient Care Coordinator 401(k) Matching Bonus Based On Performance Health Insurance Flexible Schedule Company Parties Employee Discounts Opportunity For Advancement Paid Time Off About You: You are a dependable and people-oriented individual who enjoys working in a team environment. Your adaptability and detail-oriented nature make you a perfect fit for a role that requires frequent shifts in direction. If you are ready to be part of a team that values your contributions and growth, apply now! Join us at Marathon Physical Therapy, where your dedication will not only be valued but will contribute to our mission of providing exceptional patient care. The window of opportunity to join our dynamic team is limited! We are actively reviewing applications and aim to finalize our selection within the next 30 days. Seize this chance to become part of a workplace where your skills and passion for patient care will thrive. Negin Jalayer, PT, looks forward to connecting with you to discuss this exciting opportunity! Compensation: $16.50 - $20.00 per hour

Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture: Understanding how a single decision can influence multiple outcomes down the line Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.

We are seeking a compassionate, organized, and detail-oriented Fertility Care Coordinator to join our team. In this role, you will be the primary point of contact for patients undergoing fertility treatments, providing education, support, and guidance throughout their journey. The ideal candidate will have experience in reproductive healthcare and excellent communication skills, helping to create a positive, seamless experience for patients. Key Responsibilities Serve as the primary liaison between patients, doctors, nurses, and other clinic staff. Educate patients on fertility treatments, procedures, and timelines, ensuring they are fully informed and comfortable. Coordinate appointments, tests, and procedures, ensuring efficient scheduling. Provide emotional support and resources for patients and their families. Maintain patient records, ensuring accuracy and confidentiality. Assist with patient financial counseling, including explaining treatment costs, insurance, and payment plans. Ensure timely communication of treatment plans and updates to patients. Coordinate with external laboratories, pharmacies, and other healthcare providers as necessary. Assist in the development and implementation of patient education materials and resources. Address patient inquiries, resolving concerns and escalating issues when necessary. Qualifications Previous experience in fertility or reproductive healthcare is highly desirable. MUST BE BILINGUAL- SPANISH SPEAKING Exceptional communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to handle sensitive and confidential information with professionalism. Compassionate, patient-focused attitude. Proficiency in electronic medical records (EMR) systems and other healthcare technologies. Knowledge of fertility treatments, medications, and procedures is a plus. Benefits Competitive salary based on experience. Paid time off Supportive, team-oriented work environment.

$19/hr Weekly Pay Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic • Verifies insurance eligibility and benefit information; informs patients of insurance benefits • Collects co-payments and patient balances • Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages • Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing • Sends patient records to primary care physician • Assists with other tasks as assigned Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month. Required Qualifications: • High school education or equivalent experience • Customer service experience and solid computer skills • Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off Preferred Qualifications: • Associates Degree or some college coursework completed • Epic experience • Medical office experience; Urgent Care experience • Knowledge of insurance carriers and managed care plans In-office - Interview

Job DescriptionSalary: Hourly based on experience Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture:Understanding how a single decision can influence multiple outcomes down the line Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.