Patient care coordinator jobs in Lakeland, FL - 520 jobs

Plastic Surgery Practice - Patient Sales Coordinator Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as be a productive member of a team. Compensation and Benefits: Annual base pay of $50-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Paid training Medical benefits per company policy for the employee 401k with match Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 4140 WOODLANDS PKWY **City:** PALM HARBOR **State:** Florida **Postal Code:** 34685 **Job Description:** + Facilitates the registration and scheduling process for patients. + Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments. + Schedules patient appointments for ancillary departments and ensures all necessary information is recorded. + Interacts with registration and promptly notifies physician offices of possible non-covered appointments. + Facilitates prompt delivery of precertification for outpatient clinics. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Primary Care Network Pinellas **Schedule:** Full time **Shift:** Day **Req ID:** 150661734

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. * Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. * Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. * Uses web-based insurance platforms to generate referral authorizations. * Effectively communicates the physicians/clinicians needs or outstanding items to patients. * Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. * Ensures any missed external appointments are rescheduled and communicated to the PCP. * Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. * Provides extraordinary customer service to all internal and external customers. * Performs other related duties as assigned. PAY RANGE: $17.0 - $24.26 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

St. Luke's Cataract & Laser Institute is seeking a full-time Care Coordinator to work out of our Tarpon Springs location. Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. About the Position The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician. What do we look for? Ability to manage all inbound and outbound communication with healthcare providers Assist the clinic staff with care coordination and communication with external providers Ensure that referred patients are scheduled in a timely manner Conduct outbound call programs Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.) Ensure all incoming medical records are incorporated into the patient's electronic medical record Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned by the Clinic Quality Manager Job Skill and Qualifications: High School Diploma Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule Good organizational skills with ability to prioritize tasks Strong working knowledge of EHR and EPM Familiar with ophthalmic terms and clinic flow. - how to read a chart Computer data entry, filing, spelling and telephone skills Good verbal/written skills Relates well with co-workers, other staff, and medical staff Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled The Benefits of working for St. Luke's Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay Opportunity to build a career with a longstanding, reputable organization Leadership and Career Advancement opportunities Competitive wages and certification bonuses Monday - Friday work week Weekends and Holidays off See more benefits at ************************************ We are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify

JOIN A LEADING HEALTHCARE COMPANY Do you dream of a great career with a great company - where you can make an impact and help people? We dream of giving you the opportunity to do just this. Our culture of caring is evident by being recognized as one of Inc. Magazine's “Most Inspiring Companies of the Year” in 2021. Curant Health continues to be one of the Nation's fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our proprietary Medication Care Management program and processes are validated to improve health plan member adherence while reducing overall plan costs for plan members and partners. Curant Health is searching for a Patient Care Coordinator - Pharmacy Technician to join its team in St. Petersburg, FL. Monday- Friday 8:30am- 5:30pm. Responsibilities With your passion to help patients, your drive to make an impact on those you care for, and your commitment to customer service, you will serve as the primary link between our patients, physicians and pharmacy. We have listed a few or your responsibilities below: Build relationships and take care of your own assigned pharmacy patients by providing excellent customer service and meeting their healthcare needs and goals. Communicate clearly and effectively both in person and on the phone to a variety of audiences including patients, doctors, hospitals, pharmacists and staff. Accurately utilize our pharmacy software system to document patient notes, verify insurance and maintain healthcare records related to your assigned patients. Work and grow in a collaborative and family-like atmosphere where you are more than just a number. We truly care about both our patients and our employees! Qualifications Must be currently registered in the state of Florida as a Pharmacy Technician. Must have a High School Diploma. Excellent communication skills, both verbal and written. Knowledge using Microsoft Word, Outlook and Excel. Able to transcribe information and data accurately. 2 years relevant work experience in a pharmacy preferred. Experience handing pharmacy insurance rejections and billing preferred. Experience in a retail pharmacy environment preferred Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.

Job Description Job Title: Patient Care Coordinator Department: Clinical Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person

Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - at home. Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Patient Engagement and Continuity of Care Coordinator to join our award-winning team. Key Responsibilities Patient Engagement and Outreach. Initiate follow-up calls, surveys, and wellness checks with patients post-discharge. Ensure that patient interactions are empathetic, thorough, and focused on understanding the patient's health status and care needs. Identify opportunities for service reengagement based on patient needs and collaborate with clinical teams to reinitiate care plans as appropriate. Quality Assurance and Compliance to ensure all outreach efforts comply with industry regulations, including HIPAA and Medicare requirements. Track and report on key performance indicators, including readmission rates, patient satisfaction, and engagement metrics. Work closely with the Quality Assurance team to ensure high standards of service and follow-up. Data Analysis and Reporting to analyze data on patient outcomes, service utilization, and engagement rates to identify trends and opportunities for improvement. Provide regular reports to senior leadership, highlighting program successes, challenges, and areas for development. Utilize data insights to refine patient outreach strategies, tailor communications, and adjust resources as necessary. Qualifications A High School Diploma, a degree in Nursing (LPN/RN), Social Work, or a related field, and relevant experience are preferred. Experience: Minimum of 2-5 years in healthcare, with experience in patient engagement, case management, or transitional care programs in a home health, hospital, or related setting preferred. Strong knowledge of home health regulations, patient care standards, and HIPAA compliance. Proficiency in healthcare technology systems, such as EHR and CRM tools, for data tracking and analysis. Excellent communication and interpersonal skills, with the ability to engage compassionately and professionally with patients and families. Analytical mindset with strong problem-solving skills and attention to detail. Why Choose Pinnacle? Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes. Growth & Stability: Over two decades as Florida's largest home health agency. Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement. Competitive Benefits & Perks: Including an employee referral program where you can earn rewards. Recognized Excellence: Ranked as a USA Today Top Workplace. Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities. Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment. Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics. Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!

Job DescriptionJob Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

Job Description Large managed care company is looking for a Patient Care Coordinator for a contract to hire position. PAY: $19.00 CONTRACT DATES: CONTRACT TO HIRE HOURS: M-F, 8-5 RESPONSIBILITIES Checking in patients Scheduling appointments Answering large volume of calls Insurance eligibility Managing faxes and patient medical records QUALIFICATIONS Highschool/GED or equivalent Previous customer service in a clinic is required Requires TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance

Requisition ID: 5 Store #: T148 Position:Patient Care CoordinatorTotal Rewards: Benefits/Incentive Information True Eye Experts has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Tampa Job Segment: Patient Care, Ophthalmic, Optometry, Nursing, Medical, Healthcare

Highlights Title: Patient Care Coordinator Employment Type Full-Time / Non-Exempt Location 14201 Bruce B Downs Boulevard, Tampa FL Compensation Competitive Hourly Pay & Benefits Supervisor Clinic Manager Summary As part of Martin Bionics Clinical Care, the Patient Care Coordinator is responsible for providing best in class customer service to patients, family members, and fellow team members both in-person and over the phone. Primary duties include communicating directly with patients, scheduling, greeting, and checking patients in and out, facilities management, and answering in-bound calls. Primary Duties Answers incoming calls in a professional and courteous manner, promptly responding to requests/inquiries or directing/triaging calls for clinical personnel. Greets patients and visitors in a welcoming and helpful manner. Obtains patient demographic information and accurately enters/updates EHR Schedules patient appointments, confirms future appointments, and ensures that all required follow-up is complete. Performs pre-visit chart audit reviewing for required documents/plan of care requirements. Explains insurance requirements (prescription, PCP appointment, delivery receipts, etc.) to patients/families and tracks to completion making follow-up outreach as needed. Maintains a clean, orderly, and safe environment for patients and visitors. Follows infection control safety guidelines. Prepares treatment rooms and patient care areas. Collects documentation and patient payments. Documents all patient related activity in EHR/CRM in an accurate, thorough, and timely manner. Receives and distributes incoming mail. Processes checks delivered to office. Provides administrative support to the Clinic as needed. All other job duties as assigned. Characteristics of the Ideal Candidate Analytical - Creative, problem-solving ability. Articulate - Both verbally and in writing. Collaborative - Constructively workshop solutions to problems with others. Team player. Curious - Willingness to learn and ask thoughtful questions. Flexible - Resilience in a fast-paced, changing environment. Interpersonal - Able to empathize with customers and team members. Motivated - Independently takes initiative and proposes solutions. Self-starter. Organized - Attentive to detail. Department Structure Clinic Manager Prosthetist Prosthetic Technician(s) Patient Care Coordinator(s) Patient Advocate(s) Qualifications High school diploma or equivalent; Associate/Bachelor's degree a plus. 1 year prior medical office experience. O&P knowledge and experience a plus At least 2 years of computer and office equipment experience including e-mail, automated billing systems, facsimile machines, calculator, copiers, etc. Proficient in Microsoft Office Suite. Evaluation Regular, informal one-on-one meetings with supervisor for bi-directional feedback Formal performance review to take place annually Physical Demands Prolonged periods of working on a computer Extended periods of sitting and standing Typical medical practice administrative duties Benefits Comprehensive health, dental, and vision insurance plans, including generous employer contribution to health insurance premium 3-weeks paid time off (PTO) 11 paid holidays annually, including 2 floating holidays 401(k) retirement plan with 3% company match Company provided short-term disability insurance, plus option for supplemental short-term and long-term disability insurance Life insurance

Job Description Join the Beachwood Dental family where every role is vital and every team member is valued! We're in search of a friendly and organized front office team member to join us and help create positive experiences for our patients. We believe in fostering a culture of appreciation and teamwork, where your efforts are recognized and celebrated. Here, work isn't just about individual tasks - it's about coming together as a team to provide exceptional care and support to our patients. Be part of a supportive environment where your contributions make a real difference. POSITION SUMMARY Performs a variety of administrative, general reception, insurance, and data entry duties in a cheerful and efficient manner while promoting a safe environment of minimal stress, including but not limited to the following areas: public relations, practice promotion, facility utilization, and risk management. Responsible for welcoming/dismissing patients in a warm and friendly manner. Assists the patient in scheduling any procedures or follow-up visits and provides any necessary instructions to the patient, collects co-payments, and provides a receipt for payment to patients. Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinates patient flow. Maintains patient account information, inactivating charts when necessary, routing x-rays to the doctor for review, managing re-care and reactivation, miscellaneous correspondence and public relations duties, and purging patient charts on a quarterly basis. Responsible for accurate documentation of all patient communications in the chart and Practice Management system. PHYSICAL REQUIREMENTS Must be able to meet the physical requirements and demands of an active position, including but not limited to: extended durations of standing, walking, stooping, bending and sitting; manual dexterity; good eye-hand coordination; visual abilities (depth perception, ocular focus, close vision, color vision, and peripheral vision), and adequate hearing to perform daily work. Must be able to adjust physically and emotionally to a spontaneous, often fast-paced and hectic environment with a calm professional demeanor. COMPETENCIES Exceptional patient relations skills Ability to maintain outgoing, friendly attitude with patients and staff even under pressure Ability to work with interruptions and to manage multiple priorities Ability to speak, understand and write English Knowledge of correct grammar, spelling, and punctuation Knowledge of organizational filing procedures and systems Proficiency in alphabetizing and filing Ability to write legibly and work with numbers Ability to meet deadlines Ability to work unsupervised Ability to perform essential duties listed in the Daily Tasks under the Completed Task inventory SKILLS Computer (Microsoft Word, Excel spreadsheets, dental software, Internet, and E-mail) Business machines (fax, copier, scanner, credit card terminal, multiple phone lines) Facilitation, problem solving, and presentation skills Leadership (professionalism, discretion, integrity, honesty, dedication and punctual) SPECIFIC RESPONSIBILITIES OFFICE PROTOCOL (certain tasks assigned to this role are shared with Financial Coordinator, Treatment Coordinator or Practice Administrator or are assigned as back-up duty) Opens front office on time according to front office procedures and protocol Answers the telephone per the Telephone Skills Protocol - First Voice on the Phone Checks voicemails and answer incoming calls Checks all emails at onset of the day and every 2-3 hours Checks in patients and greet by name, alert staff of arrival Turns on the voicemail system at closing Backs up computer system Closes the front office according to office procedures and protocol Informs Practice Administrator of any non-functioning equipment Informs Practice Administrator of any office supplies needs always keeping low costs in mind RECORDS MANAGEMENT Gathers, update and maintain patient contact and insurance information Documents all New Patient referral sources and emails Scans all pertinent patient documentation Prepares patient info and records (xrays) for next day's appointments by importing and/or scanning into patient's electronic chart Assists with all insurance claims, questions and follow-up when needed SCHEDULING MANAGEMENT Greets and welcomes patients and visitors using office protocol Stands to greet New Patients, using eye-contact and office protocol for check-in Confirms all unconfirmed appointments 48 hours in advance Optimizes utilization of patient communication system (Opera DDS) for new and existing patients Ensures welcome registration and link is sent out to all new patients prior to appointment Verifies insurance for the next day and 2 days ahead for new patients Completes the New Patient Intake as coached to encourage new patient to keep appointment Checks in all patients using office protocol and announces arrival Coordinates patient flow with Assistants Ensures medical history forms and HIPAA forms have been updated by patients Keeps reception area tidy, organized and stocked Prepares and mails out or emails all thank you cards/new patient letters Is responsible for Recall System and manages reactivation of overdue patients Follows up on no shows and cancellations the same day and any additional follow up Updates ASAP Lists Is responsible for filling the hygiene schedules and keeping them filled to assist in exceeding goals Makes calls and send letters to reactivate patients Contacts new patients not scheduled in hygiene Collects payments at front desk as a back-up Ensures next appointment for re-care and if needed, appointment with the doctor is reserved Posts checks as a back-up Follows up with Practice Administrator on any patient concerns and/or complaints Provides progress reporting and data monthly Office Participation • Is an active participant in team meetings • Promotes team concept by interacting with others in the office & NO gossip rule • Represents office with pleasant demeanor, positive attitude, and personal grooming • Knows and support office philosophy and mission • Promotes the practice with enthusiasm and represent the practice philosophy for patient care and teamwork • Enlists the help of others and offer help when asked • Knows and follow all office policies and manuals • Prepares for and fully participates in morning huddle Performs all other duties as requested by the Practice Administrator and Doctor

/ PATIENT CARE COORDINATOR Responsibilities: - Greet and check-in patients upon arrival at the medical office - Schedule and confirm patient appointments, both in-person and over the phone - Collect and update patient information, including medical history and insurance details and will also collect payments for services - Assist with medical administrative tasks, such as filing, data entry, and record keeping - Coordinate referrals to other healthcare providers as necessary - Answer patient inquiries and provide information about services offered - Ensure a clean and organized reception are Experience: - Previous experience in a medical or dental office setting preferred - Familiarity with medical terminology and procedures - Proficient in using office software and electronic medical records systems - Excellent communication skills, both verbal and written - Strong attention to detail and ability to multitask in a fast-paced environment As a Patient Care Coordinator, you will play a vital role in providing administrative support to ensure smooth operations within the medical office. Your attention to detail and excellent communication skills will contribute to delivering exceptional patient care. Please note that this job description is not exhaustive, and additional duties may be assigned as needed. Job Type: Full-time Salary: $14.00 - $17.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Professional development assistance Referral program Vision insurance Schedule: Monday to Friday Work setting: In-person Private practice Ability to Relocate: Relocate before starting work (Required) Work Location: In person on sight. Equal Employment Opportunity Statement Eye Specialists of Mid-Florida, P.A. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

Job DescriptionSalary: $16 Patient Care Coordinator PLEASE NO PHONE CALLS - APPLY ONLINE At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help: Benefits: Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered 60 Day Probationary Period Benefit Eligibility - 1st of the Month following 60 Days Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years Sick/Personal Time - 1 Paid Day Per Quarter Summary of Duties: Manage office schedule to ensure efficient patient care Utilize Sycle to set appointments, update patient information, and enter patient purchases Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer Teamwork Oriented - Work along side your office counterpart; regional and corporate management Maintain a clean, inviting andfriendly environment in the office Maintain accurate records of deposits, inventory, and call activity Basic understanding and knowledge of hearing instruments and their function Requirements: Proficientcomputer skills Excellent communication skills - bilingual is a plus Ability to work quickly, accurately, and independently in a fast-paced environment Strong ability to multitask for efficient use of time Speech clarity Reliable transportation Hours of Operation: Monday - Friday 9AM - 4:30PM Saturdays by appointment only Education: High school diploma or equivalent

Connect Hearing, part of AudioNova 235 Citrus Tower Blvd. Suite 106 Clermont, FL 34711 Current pay: $17.00-19.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 34637 US HIGHWAY 19 N **City:** PALM HARBOR **State:** Florida **Postal Code:** 34684 **Job Description:** Facilitates the registration and scheduling process for patients. Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments. Schedules patient appointments for ancillary departments and ensures all necessary information is recorded. Interacts with registration and promptly notifies physician offices of possible non-covered appointments. Facilitates prompt delivery of precertification for outpatient clinics. Evaluates, compiles, and reports information to the team to facilitate patient care. Anticipates and prioritizes workload efficiently, displaying independent problem-solving skills. Maintains clerical abilities to file records supporting scheduling function processes. Keys in information for patient appointments and external reviews on all pre-certified appointments. Attends staff meetings regularly to stay informed and contribute to team discussions. Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement **Pay Range:** $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Clinical Business Operations **Organization:** AdventHealth Primary Care Network Pinellas **Schedule:** Full time **Shift:** Day **Req ID:** 150661364

Job Title: Patient Care Coordinator Department: Clinical Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person

Job Title: Scheduling Specialist Reports To: Scheduling Manager Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction. JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.