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clinical practice coordinator - Deadham MA
Beth Israel Lahey Health 3.1
Patient care coordinator job in Boston, MA
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Oversees and facilitates the daily clinical support operations of an outpatient clinical practice with the commitment of providing excellent customer service to patients, families and visitors. Plans and organizes the work of clinical support staff, coordinates and prioritizes work flow, implements appropriate systems and procedures to maintain service standards and acts as a resource to clinicians and staff.
Job Description:Essential Responsibilities: Plans and oversees work assignments and schedules for the clinical support areas to meet daily operational needs. Monitors procedures to ensure efficient processing of work including time of service, charge entry, supply management, etc.Oversees orientation, training and ongoing competency program for practice assistants and medical assistants.Contributes to recommendations and decisions related to patientcare issues and general practice issues. Makes recommendations on how resources can be used differently and/or more effectively.Communicates with providers and other health care team members to ensure the continuity of care and the coordination of services. Assists in the process of implementing new services.Implements and oversees quality assurance processes and systems in collaboration with the manager.Works closely with management and staff from other clinical areas to ensure clear lines of communication around regulatory compliance issues. Ensures compliance training and support in preparation for regulatory compliance reviews, i.e. Joint Commission, CMS and others.Provides ongoing feedback to manager regarding training needs, staff performance and process improvement . Provides feedback to manager in the performance review process for staff.Required Qualifications:High School diploma or GED required.3-5 years related work experience required.Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patientcare experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patientcare technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.Preferred Qualifications:Phlebotomy Certificate.Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Age based Competencies:Employees in this job must be competent to provide patientcare to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $24.98 - $33.62The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
$25-33.6 hourly 8d ago
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MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Patient care coordinator job in Needham, MA
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 6d ago
Practice Support Assistant I
Atrius Health 4.8
Patient care coordinator job in Quincy, MA
Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
SUMMARY
Under direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit.
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree or graduate of certification in medical office administration program preferred.
EXPERIENCE
Experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required.
The hourly range for this role is $18.86 to $28.28 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you'll find a far- reaching choice of benefits and incentives.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Benefits Include:
Up to 8% company retirement contribution,
Generous Paid Time Off
10 paid holidays,
Paid professional development,
Generous health and welfare benefit package.
$18.9-28.3 hourly 2d ago
Care Coordinator
Advocates 4.4
Patient care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) CareCoordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of carecoordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 60d+ ago
Patient Care Coordinator-Glaucoma
Ophthalmic Consultants of Boston 3.4
Patient care coordinator job in Plymouth, MA
Ophthalmic Consultants of Boston (OCB) is currently seeking a PatientCareCoordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The PatientCareCoordinator will be responsible for upholding OCB values of outstanding patientcare, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Glaucoma and Comprehensive line.
Summary of Responsibilities:
The PatientCareCoordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The PatientCareCoordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change.
Patient/MD/OD Communication:
· Provides excellent customer service.
· Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner.
· Documentation of patient communication in medical record.
· Problem solving as patient concerns or issues arise.
· Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate.
· Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers.
· Enters orders into Epic.
Phones/Scheduling:
· Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing.
o Calls from the main OCB line and from specialty service line-specific direct lines.
o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.)
· Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor.
· Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor.
· Responsible for maintaining a high level of scheduling accuracy.
· Make outgoing rescheduling calls.
· Manage and work the waitlist regularly and as openings in the schedule arise.
· Work on the recall reports and follow up as needed.
· Document no show appointments and handle patient follow up.
· Scheduling of MRI, CT, labs, pathology.
General Practice Administrative tasks:
· Faxes- receive and handle incoming faxes.
· Pathology- follow up on and document pathology results after provider review.
· Import paperwork as needed for all tasks.
· Process incoming patient referrals.
· Handle mail as needed.
· RX refills and PAs for RX refills for the specialty.
· Performs related job duties as required.
Education and Experience:
· At least one year of customer service and healthcare experience; at least three years for PatientCareCoordinator III.
· Bachelor's degree preferred.
· Experience using electronic medical records, specifically Epic preferred.
· Experience answering a high volume of patient calls.
· Strong verbal and written communication skills, as well as attention to detail.
· Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three.
· Advanced skill in multi-tasking and ability to prioritize functions based on business need.
· Ability to work with difficult people in challenging, sometimes stressful, situations.
Typical Physical Demands:
Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping, and stretching. Occasional lifting to forty pounds. Requires manual dexterity to operate a keyboard, copy machine, telephone, and other office equipment. Requires ability to communicate verbally, normal range of hearing and eyesight, and the ability to prepare and communicate appropriate reports. Requires ability to work under stressful conditions, work occasional irregular hours, and may involve contact with upset/irrational patients and family members.
Benefits Offered:
Health & Dental Insurance- starts1st Day of Employment
Paid time off and Paid Holidays
Health & Dependent Reimbursement Accounts
401(k) Plan with Company Contribution
Co. paid Life and LTD Insurance
Employee Discounts
$42k-50k yearly est. Auto-Apply 11d ago
Intensive Care Coordinator - Bachelor's
Wayside 3.8
Patient care coordinator job in Waltham, MA
Intensive CareCoordinator Bachelor's Level - Community Based - Framingham/Waltham Salary Range: $22.00 - $28.00/hour + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). Do you want a job connecting with youth in the field of behavioral health? Wayside Youth & Family Support Network is hiring for dynamic Bachelor's Level Intensive CareCoordinator at our site in Framingham/Waltham! We provide a supportive culture that is team-focused and places value on healthy work dynamics.
What you will do:
Provide care planning and coordination of services for eligible youth under the age of 21 using the Wraparound model consistent with System of Care philosophy.
Facilitate Care Planning Team meetings and coordinate multiple services/ supports.
Help caregivers learn effective advocacy skills.
Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered.
Attend meetings outside of Care Plan Meetings per request of the parent/guardian and youth.
Assist in system navigation regarding school, court, state agencies (DCF, DMH, DDS) along with community resources for youth, young adults, and families.
Competencies/Traits of Our Superstars:
Talent connecting with people
Strong communication skills -both written and verbal
Ability to assess and manage risk
Flexibility and creative thinking with an ability to adapt
Minimum Requirements:
Bachelor's Degree in Social Work, Psychology, or related field plus at least 1 year of direct experience working with children, young adults, and/or families.
Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.
We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.
$22-28 hourly 6d ago
Care Coordinator
Gastro Health 4.5
Patient care coordinator job in Framingham, MA
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patient's medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Logging and tracking of results
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Obtain missing lab results, radiology, pathology as needed
Complete tasks from Electronic Medical Record
Reviews in-box tasks daily
Contact patients with test results
Reschedules appts as needed
Prepare daily billing forms and hospital billing and upload to RCM team
Other duties as assigned
Able to navigate a computer with ease.
Minimum Requirements
High school diploma or GED equivalent
Minimum 1yr experience in a medical practice or similar setting.
Bilingual in Spanish and/or Portuguese are a plus, but not required.
Experience with Epic is a plus, but not required.
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$37k-47k yearly est. Auto-Apply 34d ago
Care Coordinator
Brockton Area Multi-Servi 2.5
Patient care coordinator job in Brockton, MA
MCCN CareCoordinator
40hrs per week (Hybrid - Remote flexibility when not working in the field)
General Statement of Duties: The MCCN CareCoordinator will provide LTSS carecoordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports.
This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur.
Responsibilities:
Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services.
Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment.
Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment.
Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process.
Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible.
Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs.
Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee.
Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval.
Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan.
Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care.
Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan.
Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings.
CareCoordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting.
Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed
Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable.
Qualifications:
BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience.
Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. CareCoordination and Behavioral Health experience preferred.
Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues.
Ability to use Electronic Health Records (EHR) Systems to document and coordinate services.
Must be able to perform each essential duty satisfactorily.
Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.
Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Commitment to MCCN values and mission.
Ability to travel on a regular basis; Must have valid driver's license and access to an automobile.
Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred.
Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc.
Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Knowledge regarding psychiatric rehab and understanding of recovery model.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Must be able to perform each essential duty satisfactorily.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members.
Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
$24k-42k yearly est. Auto-Apply 60d+ ago
PRN Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$27k-31k yearly est. 23h ago
Patient Care Coordinator-Newton, MA
Sonova
Patient care coordinator job in Newton, MA
True North Hearing, part of AudioNova 181 Wells Ave. Suite 100 Newton Center, MA 02459 Current pay: $21.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match
* Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$21-24 hourly 12d ago
Patient Care Coordinator
Highbar Physical Therapy
Patient care coordinator job in Boston, MA
Joint Ventures Physical Therapy is Hiring!
Help us revolutionize the Physical Therapy industry! Joint Ventures Physical Therapy is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Joint Ventures Physical Therapy - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly Auto-Apply 34d ago
Patient Care Coordinator
Highbar Inc.
Patient care coordinator job in Boston, MA
Joint Ventures Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Joint Ventures Physical Therapy is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
* Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
* Greets and directs patients, vendors and visitors of the clinic.
* Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
* Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
* Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
* Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
* Assists therapists with faxing patient information to medical offices as requested.
* Maintains a general understanding of insurances, including how to read benefit eligibility.
* Explains benefit details to patients including authorization requirements, copays, and deductibles.
* Initiates appropriate collection activity in accordance with company policies and procedures.
* Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
* Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
* High school diploma or general education degree (GED)
* Two to three years of related experience and/or training
* Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
* Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
* We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Joint Ventures Physical Therapy - Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly 35d ago
Home Care Scheduling Coordinator - Cambridge
Guardian Angel Senior Services 3.7
Patient care coordinator job in Cambridge, MA
Job description
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
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$34k-45k yearly est. 27d ago
Clinical Scheduling Specialist
Dana-Farber Cancer Institute 4.6
Patient care coordinator job in Boston, MA
Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests.
The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patientcare. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:**
+ Schedules and reschedules appointments for patients in the Jimmy Fund Clinic.
+ Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital.
+ Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care.
+ Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines
+ Triages scheduling phone calls for disease group and covering disease groups if applicable.
+ Serves as a liaison between patient/family/provider.
+ Possesses a level of independence requiring knowledge of multiple disease specific programs.
+ Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
+ Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority.
+ Performs other administrative duties and tasks as requested by Manager/Supervisor.
+ Able to quickly comprehend and implement new concepts or modifications to processes.
+ Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels.
+ Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.
+ Participates in training new team members as requested.
+ May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:**
+ High school diploma required
+ A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Ability to function as an integral member of a team
+ Excellent communication, organizational, time management, and customer service skills
+ Strong attention to detail
+ Ability to multi-task and problem solve on the spot
+ Excellent phone etiquette
+ Demonstrated ability to carry out complex scheduling as required
+ Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
+ PC proficiency
+ Ability to work productively in a remote environment
+ Knowledge of medical terminology preferred
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
$45.5k-54.4k yearly 11d ago
Registrar and Scheduling Specialist
Woburn Public Schools 3.4
Patient care coordinator job in Woburn, MA
Woburn Public Schools Registrar and Scheduling Specialist The Registrar and Scheduling Specialist oversees all aspects of student enrollment, academic records management, scheduling, grading, transcripts, and state data reporting. This position ensures the accuracy and integrity of student information in PowerSchool, compliance with DESE and district reporting requirements, and coordination of all school scheduling processes. The Registrar plays a critical role in maintaining accurate academic data, supporting school counselors and administrators, and ensuring smooth scheduling and reporting operations.
Report To: Director of School Counseling and WMHS Principal
Work Year: 12-month position
Work Schedule: 7:00 AM to 3:00 PM (Summer hours may vary at the discretion of the Superintendent of Schools.)
Salary: $75,000 - $90,000, depending on qualifications and experience.
Prerequisite training and Experience:
* Associate or bachelor's degree preferred.
* Minimum of three years of experience in student data management, scheduling, or registrar functions (PowerSchool experience required).
* Strong understanding of DESE state reporting requirements (SIMS/SCS).
* Excellent organizational skills and attention to detail.
* Ability to manage multiple priorities under deadlines.
* High level of proficiency with data systems, spreadsheets, and student information management.
* Strong communication and collaboration skills.
* Ability to maintain confidentiality and comply with FERPA regulations.
Essential Duties and Responsibilities:
Scheduling
* Build and maintain the Master Schedule for Woburn Memorial High School in collaboration with the Principal and Director of School Counseling.
* Co-chair the Scheduling Team, coordinating meetings, timelines, and communication with department heads, counselors, and administration.
* Manage course request collection, section balancing, and scheduling adjustments in PowerSchool.
* Oversee schedule changes during the summer and school year to ensure accurate student and teacher schedules.
* Coordinate with the Director of School Counseling to ensure counselor assignments and homerooms are aligned with the Master Schedule.
* Troubleshoot scheduling conflicts and assist with PowerScheduler setup and rollover processes.
Grades, GPA, and Transcripts
* Oversee grade reporting cycles, ensuring teachers import grades prior to storing.
* Store grades, generate report cards, and post to portals.
* Prepare honor rolls and distribute to staff and local media.
* Manage GPA and class rank calculations for seniors and juniors; upload results to Naviance and PowerSchool.
* Enter historical grades, credit transfers, summer and night school grades, and grade changes as submitted by staff.
* Maintain official transcripts and historical academic records for all students.
SIMS/SCS and State Reporting
* Resolve data errors related to demographics, CRS courses, graduation status, and post-graduation plans.
* Complete end-of-year data updates for graduates and non-graduates.
* Assist in preparing data for DESE Civil Rights and other required state/federal reports.
Records Requests & Verification
* Process transcript requests for students, alumni, colleges, and third parties.
* Complete verification forms for the Social Security Administration, military, RMV, and courts.
* Handle education verification requests.
* Maintain an archive of transcripts and cumulative records according to state retention laws.
Graduation Data Management
* Update PowerSchool with final graduation statuses, MCAS completion, and diploma distinctions.
* Collaborate with the School Counseling Administrative Assistant and the Director of School Counseling to finalize honor distinctions.
* Generate senior data for diploma ordering, graduation programs, and post-graduation reporting.
* Coordinate the destruction of records per the state record retention schedule.
* Other duties as assigned by the Director of School Counseling or WMHS Principal
Evaluation:
* Performance will be evaluated annually by the Director of School Counseling and WMHS Principal in accordance with district policies and procedures.
Other Duties:
* Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education
$32k-38k yearly est. 5d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Patient care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative carecoordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The CareCoordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 56d ago
Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working a varied shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$27k-31k yearly est. 23h ago
Patient Care Coordinator
Highbar Inc.
Patient care coordinator job in Cohasset, MA
We're Hiring - Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
* Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
* Greets and directs patients, vendors and visitors of the clinic.
* Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
* Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
* Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
* Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
* Assists therapists with faxing patient information to medical offices as requested.
* Maintains a general understanding of insurances, including how to read benefit eligibility.
* Explains benefit details to patients including authorization requirements, copays, and deductibles.
* Initiates appropriate collection activity in accordance with company policies and procedures.
* Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
* Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
* High school diploma or general education degree (GED)
* Two to three years of related experience and/or training
* Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
* Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
* We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:
We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly 43d ago
Patient Care Coordinator
Highbar Physical Therapy
Patient care coordinator job in Braintree Town, MA
We're Hiring
- Join Peak Physical Therapy, a Highbar Practice! Help us revolutionize the Physical Therapy industry! Peak Physical Therapy & Sports Performance is proudly affiliated with Highbar Physical Therapy, and we're excited to continue growing our team together. As a leading outpatient physical therapy practice with locations across New England, we are committed to delivering life-changing outcomes for our patients.
Join us as a PatientCareCoordinator!
The PatientCareCoordinator (PCC) is an integral part of the clinical team - they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
What You'll Do:
Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
Greets and directs patients, vendors and visitors of the clinic.
Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
Assists therapists with faxing patient information to medical offices as requested.
Maintains a general understanding of insurances, including how to read benefit eligibility.
Explains benefit details to patients including authorization requirements, copays, and deductibles.
Initiates appropriate collection activity in accordance with company policies and procedures.
Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
Qualifications:
High school diploma or general education degree (GED)
Two to three years of related experience and/or training
Associate degree in healthcare administration or a related field of study preferred
Compensation Package:
Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Take the next step in your career with Peak Physical Therapy & Sports Performance - Apply today!
More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.
Peak Physical Therapy & Sports Performance is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.
$18 hourly Auto-Apply 60d+ ago
Home Care Scheduling Coordinator
Guardian Angel Senior Services 3.7
Patient care coordinator job in Gloucester, MA
Job description
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
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How much does a patient care coordinator earn in Malden, MA?
The average patient care coordinator in Malden, MA earns between $13,000 and $71,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Malden, MA
$31,000
What are the biggest employers of Patient Care Coordinators in Malden, MA?
The biggest employers of Patient Care Coordinators in Malden, MA are: