Patient care coordinator jobs in Nashua, NH - 1,687 jobs

A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr

The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential. Responsibilities + Greet patients and visitors in a courteous and professional manner + Answer and route phone calls; respond to patient inquiries + Schedule, confirm, and manage appointments + Check in and check out patients; verify insurance information + Collect co‐pays and process payments + Maintain accurate and confidential patient records + Coordinate with medical staff to support patient flow + Perform general administrative tasks such as filing, scanning, and data entry + Other duties as needed. Qualifications + High school diploma or equivalent + Prior medical office or customer service experience preferred + Strong organization, communication, and computer skills + Familiarity with electronic medical records (EMR) systems is a plus Schedule: 100% onsite 745am-5pm Mon-Fri, no weekends or holidays Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Jan 21, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The RN Field Clinical Care Coordinator, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you reside within a commutable distance to the Mystic Valley, MA and surrounding areas (Malden, Lynn, Cambridge, Somerville, Medford, Everett, Saugus, Reading, Peabody), you will have the flexibility to work telecommute* as you take on some tough challenges. This is a Field-based role. Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations. Primary Responsibilities: Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted independent licensure as a Registered Nurse in the state of MA 2+ years of clinical experience Intermediate level of proficiency with MS Office, including Word, Excel and Outlook Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Ability to travel in assigned regions to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices Access to reliable transportation & valid US driver's license Preferred Qualifications: Bachelor's or master's degree in nursing Certified Care Manager (CCM) 1+ years of community case management experience coordinating care for individuals with complex needs Experience working in team-based care Background in Managed Care Ability to utilize an Electronic Medical Record or other electronic platforms Bilingual Physical Requirements: Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members and/or providers Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.) Ability to remain stationary for long periods of time to complete computer or tablet work duties *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patient's medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Logging and tracking of results Request medical records from doctors and hospitals Returns patient calls promptly and professionally Obtain missing lab results, radiology, pathology as needed Complete tasks from Electronic Medical Record Reviews in-box tasks daily Contact patients with test results Reschedules appts as needed Prepare daily billing forms and hospital billing and upload to RCM team Other duties as assigned Able to navigate a computer with ease. Minimum Requirements High school diploma or GED equivalent Minimum 1yr experience in a medical practice or similar setting. Bilingual in Spanish and/or Portuguese are a plus, but not required. Experience with Epic is a plus, but not required. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Job Description Our Oral Surgery office, Lowell, Nashua & Chelmsford Oral Surgery Assoc dba Lowell Oral Surgery, PC - Chelmsford, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant Patient Care Coordinator that supports the front office and helps keep the practice moving. You will guide patients through their visit, maintain accurate records, and support the clinical team so they can stay focused on care. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcome patients, complete check in and check out, and keep wait times low Review required forms, referrals, imaging, and insurance details before each visit Manage high call volume with steady follow through and clear documentation Schedule and confirm appointments with strong attention to accuracy Process payments and follow standard financial protocols Maintain high accuracy in EMR documentation, including same day entry of all patient communications Support prior authorizations by gathering records, images, and notes Communicate appointment changes and patient needs to practitioners in real time Monitor daily schedules and identify gaps or conflicts before they affect patient flow Maintain front office readiness by restocking materials and keeping work areas organized Additional Qualifications Ability to meet measurable expectations, such as call response times, documentation accuracy, and scheduling completion As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3-5 years experience in a dental office. Friendly, steady communicator who works well in a busy environment Comfortable learning insurance requirements and using that information to support accurate scheduling Able to manage competing priorities with calm judgment Strong written communication skills for patient messages and referral correspondence Reliable attendance and punctuality since the role supports daily scheduling needs Ability to meet measurable expectations, such as call response times, documentation accuracy, and scheduling completion Familiarity with DSN Cloud Practice Management is a plus Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Alpha Aesthetics Partners is partnering with the top med spas and aesthetics practices in the country. Alpha is advancing medical aesthetics through best-in-class training and support, driving expert knowledge sharing and commensurate growth through all of our partner practices. Alpha also provides top-notch support for administrative functions such as marketing, finance, and procurement, which allows providers to focus their time on more impactful patient care and growth strategies and reduces demands on office staff. Alpha is backed by Thurston Group, a private equity firm focused on investments in healthcare and business services companies with unparalleled success and numerous industry-leading exits. They are noted for their investment approach focused on growth and quality, underscored by the philosophy of partnering with the right people and advancing businesses the right way. The firm invests in a broad range of middle-market healthcare platforms. For more information, please visit ********************** Position Summary: We are seeking a friendly, organized, and customer-focused Patient Care Coordinator for our practice. This role is critical in ensuring a smooth and positive experience for our clients, from the moment they book their appointment to the completion of their visit. The ideal candidate is passionate about customer service, detail-oriented, and thrives in a fast-paced environment. Job Responsibilities: Greet clients warmly upon arrival and ensure they feel welcomed and comfortable. Answer phone calls, emails, and online inquiries promptly and professionally. Schedule appointments and manage the clinic's calendar effectively. Check clients in and out, process payments, and handle billing inquiries. Maintain accurate client records in the clinic's management software. Monitor inventory levels of office supplies and treatment products, and assist with restocking as needed. Ensure the reception area and waiting room are clean, organized, and fully stocked with promotional materials and refreshments. Coordinate with the medical and aesthetics staff to ensure seamless communication and operations. Educate clients about available services, promotions, and loyalty programs. Assist with social media and marketing campaigns, such as creating posts or managing engagement. Other duties as assigned. Alpha Aesthetics Partners is committed to hiring and retaining a diverse workforce. Alpha considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Alpha discriminate on the basis of sexual orientation or gender identity or expression. Requirements Skills and Qualifications: Previous experience in a front desk, administrative, or customer service role (experience in the medical or aesthetics field is a plus). Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Proficiency in scheduling software and Microsoft Office Suite. Ability to multitask and stay calm under pressure. A friendly and professional demeanor with a passion for delivering exceptional client experiences. Salary Description $23 - $25/hr

Join our dynamic team at Center for Physical Therapy and Exercise (CPTE), where we've been providing superior physical therapy care to Southern New Hampshire for over 35 years. At CPTE, we pride ourselves on our commitment to delivering exceptional patient care in a supportive, collaborative environment. With eight outpatient locations and growing, we are dedicated to fostering professional development, encouraging innovation, and helping our team members achieve their career goals. If you're passionate about making a difference in patients' lives and ready to grow your career, we'd love to hear from you! Are you ready to make a meaningful impact on your patients' lives while growing your career in a supportive, team-oriented environment? CPTE is seeking a highly motivated and detail-oriented individual to join our Pelham, NH clinic as a Part Time Patient Care Coordinator/PT Technician! About Us At CPTE, we do more than just care for our patients-we care for our team. As a PT-owned practice, we've spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive. We promise to: Prioritize Work-Life Balance: Enjoy 3 weeks of accumulated paid time off in your first year, 6 paid holidays, and a culture of wellness and well-being. Promote Teamwork: Be part of a supportive environment where your voice matters, and your contributions are celebrated. Reward Your Hard Work: 401(k), medical, dental, and vision insurance, plus short- and long-term disability coverage. Your Role As a Patient Care Coordinator at CPTE, you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience. What you'll do: Greet and welcome patients and visitors in a friendly and professional manner. Answer incoming phone calls and route them to the appropriate staff members efficiently. Schedule appointments, verify insurance information, and assist with patient registration. Maintain patient records and ensure accuracy of information in our computer systems. Coordinate with therapists and clinicians to manage patient appointments effectively. Handle payment processing and insurance-related inquiries with accuracy and confidentiality. Maintain knowledge of clinic services and programs to answer patient inquiries effectively. Demonstrate excellent time management skills to handle multiple tasks simultaneously. About You High school diploma or equivalent. Previous experience in a receptionist or customer service role is preferred but not required. Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation. Strong communication skills, both written and verbal, to interact professionally with patients and internal staff. Strong computer skills. Excellent phone etiquette and strong interpersonal skills. Valid driver's license. Ability to work flexible afternoon and evening shifts. Attention to detail and ability to handle sensitive patient information confidentially. At CPTE, we invest in a culture of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CPTE is a proud member of Fusion Physical Therapy Partners.

At Fusion Physical Therapy Partners, we believe that great things happen when we work together. We are a network of New England-based private practices committed to excellence and driven to continually innovate and improve. We're reshaping the future of physical therapy and setting new standards for patient care and clinic success. Are you ready to make a meaningful impact on your patients' lives while growing your career in a supportive, team-oriented environment? CPTE is seeking a highly motivated and detail-oriented individual to join our Pelham, NH clinic as a Part Time Patient Care Coordinator/PT Technician! About Us At CPTE, we do more than just care for our patients-we care for our team. As a PT-owned practice, we've spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive. We promise to: Prioritize Work-Life Balance: Enjoy 3 weeks of accumulated paid time off in your first year, 6 paid holidays, and a culture of wellness and well-being. Promote Teamwork: Be part of a supportive environment where your voice matters, and your contributions are celebrated. Reward Your Hard Work: 401(k), medical, dental, and vision insurance, plus short- and long-term disability coverage. Your Role As a Patient Care Coordinator at CPTE, you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience. What you'll do: Greet and welcome patients and visitors in a friendly and professional manner. Answer incoming phone calls and route them to the appropriate staff members efficiently. Schedule appointments, verify insurance information, and assist with patient registration. Maintain patient records and ensure accuracy of information in our computer systems. Coordinate with therapists and clinicians to manage patient appointments effectively. Handle payment processing and insurance-related inquiries with accuracy and confidentiality. Maintain knowledge of clinic services and programs to answer patient inquiries effectively. Demonstrate excellent time management skills to handle multiple tasks simultaneously. About You High school diploma or equivalent. Previous experience in a receptionist or customer service role is preferred but not required. Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation. Strong communication skills, both written and verbal, to interact professionally with patients and internal staff. Strong computer skills. Excellent phone etiquette and strong interpersonal skills. Valid driver's license. Ability to work flexible afternoon and evening shifts. Attention to detail and ability to handle sensitive patient information confidentially. Fusion Physical Therapy Partners and our associated clinics are proud to invest in cultures of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

True North Hearing, part of AudioNova 181 Wells Ave. Suite 100 Newton Center, MA 02459 Current pay: $21.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: 401K with a Company Match Medical, Dental, Vision Coverage FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

True North Hearing, part of AudioNova 181 Wells Ave. Suite 100 Newton Center, MA 02459 Current pay: $21.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

It all starts with YOU! You are the first person our patients interact with and the last person they see when they leave. We are expanding our front office team and seeking an enthusiastic, patient-focused, positive, individual to join our team. Our commitment to provide Uncommon Care to our patients starts with our front office team, making this role invaluable. In this role you will be the first point of contact for our patients greeting them and completing the check in process and completing their visit at our offices. Job responsibilities include: Provide a warm and inviting environment for our patients Greet patients with a welcoming, friendly attitude and assist them during the registration process and check out process Provide scheduling for future appointments in an efficient, positive manner Schedule appointments in person and over the phone utilizing an electronic system Professionally answer incoming calls from patients, assisting with scheduling appointments, taking messages, and providing office information Work with and maintain confidential data in a professional manner Collect payments from patients Review and update patient demographic and insurance information Work collaboratively with full Bedford Commons OBGYN care team to provide the best possible care to our patients Available full time Monday through Friday during our hours of operation Qualifications: High school diploma or GED preferred. Prior medical office, scheduling, customer service, experience preferred. Ability to use computers, ability to learn medical terminology, basic math, have better than average attendance, ability to read and type in English. Work Week: Monday - Friday, office hours are 7:00 am-4:00 pm or 7:30 am to 4:30 pm. Begin and end times may flex based on schedule and location. Job Location: Offices in Bedford, Londonderry, Windham and Derry, NH - person hired for position will potentially rotate to other offices during and after training. Pay: starting at $19.00 per hour. Rate will vary based on skills, experience, and/or qualifications Benefits: Dental Insurance Vision Insurance Health Insurance Generous Earned time Alfac and Colonial products Paid Holidays Employee Discount 401(K) Profit Sharing Flexible Spending Account Health Reimbursement Account Life Insurance Professional Development Assistance Referral Program

Job Description We're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an enthusiastic, Spanish-speaking individual to join our supportive staff as a Patient Care Coordinator. Job Responsibilities: Ensuring accurate and timely delivery of services to our clients. Strictly adhering to and enforcing professional policies and procedures. Complying with all State and Federal laws and regulations. Providing exceptional customer service to patients of all demographics both in-person and via phone. Working effectively with colleagues in a high-paced team environment. Job Requirements: Must be fluent in both Spanish and English. Must have strong organizational skills and be detail-oriented. Ability to discuss sensitive and confidential information in a professional and unbiased manner. While a MA pharmacy technician license is not required upon hiring, it is an advantage. If you are committed to delivering high-quality customer service and have a passion for helping others, we would love to hear from you. This role requires excellent telephone communication skills and the ability to coordinate deliveries to our patients efficiently. Join us in our mission to make a genuine difference in people's lives, and be well rewarded for your efforts. We look forward to hearing from you. Please submit your resume for consideration. We will follow up for an interview in the office. Powered by JazzHR wZlzZ0Z1NO

Job Description OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Works under the direction of the Senior Manager of Patient Services to coordinate the needs of patients taking complex medications related to their medical condition, disease or illness. Patient Care Coordinators work proactively with our patients, provider offices and clients via the telephone and directly on site to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications. In addition, the Patient Care Coordinator has a thorough knowledge of client accounts and their protocols, insurance benefit investigation, and specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided by VFP Pharmacy Group. Job Description: Performs effective patient management using strong telephonic communication skills Understands / evaluates patient needs and requirements Initiates compliance monitoring phone calls to patients and manages refills Demonstrates knowledge of specialty pharmacy practices and procedures Collaborates with members of health disciplines in the interest of the patient's health care Consults and utilizes community agencies and resources for continuity of patient care Refers patients to available resources pertaining to access of medication including access to manufacturer driven discount programs and cost savings Ensures accurate and complete patient enrollment in VFP's specialty pharmacy services programs Works with pharmacy operations team to complete benefit investigation, verification, and coordination of benefits Works with Pharmacy Operations team to perform test claims and advise provider team when prior authorization is required Understands patients' order urgency and the importance of reviewing the medication profile to identify refill need and capture changes Performs proper documentation of patient and provider communications and interactions Delivers superior customer service and can work professionally in pharmacy environment Interacts professionally with pharmacists, medical providers, consultants and other staff Exercises good team collaboration across all customer specialty service functions to ensure order timeliness, quality and service metrics are routinely achieved Brings a winning attitude to work each day Acts as an ambassador for VFP in the community Completes all needed paperwork on time Other tasks as needed to ensure accuracy and a positive patient experience Position Characteristics: Have desire to be part of an entrepreneurial organization Ability to exercise judgment under pressure and use analytical ability to affect solutions required Ensure that customers have a positive experience; commits to meet or exceed customer expectations Have effective communication, people and organizational skills (verbal and written) Will possess the ability to build relationships with our provider partners by working with them to successfully fulfill and exceed the needs of their patients who are prescribed a specialty medication. Will have in-depth knowledge of insurance coverage, terminology and benefit investigation Able to do test claims and identify insurance coverage and benefit coordination. Performs any required prior authorization. Able to communicate coverage details to patients and providers. Researches co-pay assistance and financial assistance programs as appropriate. Will have basic knowledge of medical terminology, as well as a baseline understanding of specialty medications. Able to troubleshoot medication regimen issues, ex. Knowledge of regimen sequence to prioritize which items patients will need in what order, and to coordinate shipments accordingly. Ability to compassionately ensure that each patient feels they have received the utmost in personalized care for their disease condition. Able to work in an extremely fast-paced environment handling urgent patient needs. Capability to multitask is essential without sacrificing quality and attention to detail. Business hours are 8am to 8pm Monday-Friday and 8am to 5pm on Saturdays. Potential to be scheduled for one of the following shifts: 8am to 4:30pm, 8:30am to 5pm, 9:30am to 6pm, 10:30am to 7pm, 11:30am to 8pm. Saturday rotation is 1-2 per month 8:30am to 5pm. Job Specifications: Required Specifications: Prior experience in a healthcare setting Proficient PC and computer skills Preferred Specifications: 2 year Medical Assistant degree or pharmacy experience is desirable Pharmacy Technician experience highly desirable Experience working at an insurance company in plan design, benefit investigation, or at a pharmacy is desirable Prior experience in specialty pharmacy setting preferred Equal Opportunity Employer: VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Full-time Description About HealthQ: Established in 1971, HealthQ is a non-profit organization providing sexual and reproductive health. HealthQ's mission is to provide exceptional reproductive and sexual health care to all who need it without judgment and without barriers. With convenient locations on Massachusetts' North Shore and Merrimack Valley, we provide birth control, abortion care, gender-affirming care, STI testing and treatment, HIV testing and referral, and other preventive health services. Role Summary: HealthQ is currently looking for a full-time Patient Care Coordinator (Front Desk) to participate in a team approach to provide administrative support to our health centers, ensuring efficient operations and quality care to our patients. This position will support health center operations by being responsible for patient check-in and check-out, collecting money at time of service, and registering of patients. This position requires an understanding of and commitment to quality healthcare and excellence in customer service. Responsibilities: Greet patients in a courteous, respectful, caring manner. Responsible for patient check-in and check-out, collecting money at time of service, and registering of patients. Collect copays and unpaid balance amounts and set up payment plans Inform patients about the availability of discounts based on income and MA Department of Public Health coverage in specific situations Assist patients in completing the Application for Discounted Care. Answer incoming calls and text messages for three health centers and triage appropriately. Obtain and document patient and appointment information in the electronic health record system (athenahealth). Communicate effectively and sensitively to patients from a wide range of backgrounds and ages. Maintain confidentiality and exercise sensitivity and a non-judgmental manner in dealing with sexuality and sensitive issues with clients. Encourage collection of feedback from patients via completion of patient satisfaction surveys. Enter referrals as received. Contact patients on upcoming schedule lists daily to reduce no-shows. Conduct verification of insurance benefits and document insurance coverage accordingly. Assist patients with HMO plans in obtaining referrals. Act as a liaison between patients and financial assistance funds (abortion, gender-affirming, etc.); notify the finance department of pledges as confirmed. Requirements Skills: At least two (2) years of experience in customer service and/or health and human services experience. High School Diploma or the equivalent in education and closely related work experience. Bi-lingual in English and Spanish, preferred. Abilities: Dedication to and have passion for reproductive health, and the achievement of reproductive justice and health equity. Excellent verbal and written communication and active listening skills including the ability to communicate effectively with diverse audiences. Other important details: This position is for 37.5 hours per week. The schedule for this position is Mon/Tues from 11:30 am - 7:30 pm and Wed/Thurs/Fri from 8:30 am - 4:30 pm. HealthQ is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply! Benefits: Health insurance (75% employer paid) Dental and vision insurance Vacation (2 weeks) and sick (2 weeks) time Retirement plan (3% match after 1 year) Self-care benefit reimbursement Education reimbursement and more! Salary Description $19.67 - 23.60 per hour