Patient care coordinator jobs in Oakland, CA - 573 jobs
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Medical Staff Coordinator
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Prior Authorization Specialist
Medical Staff Coordinator
Insight Global
Patient care coordinator job in San Francisco, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 3d ago
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Patient Services Representative
Us Tech Solutions 4.4
Patient care coordinator job in San Francisco, CA
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic).
Key Responsibilities:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information.
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately.
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests.
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments.
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations.
Uphold patient confidentiality and comply with HIPAA and organizational policies.
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving.
Qualifications:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role.
Strong communication skills with a professional and approachable demeanor.
Proactive mindset with ability to anticipate clinic needs and take initiative.
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly.
Strong organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence.
Preferred Skills:
Previous experience in a specialty clinic or hospital setting.
Familiarity with endocrinology or related medical terminology.
Bilingual skills a plus (not required).
Recruiter Details:
Vishakha Singh
Sr IT Recruiter
E-mail: *************************************
Internal id- 26-01010
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-37k yearly est. 4d ago
Front Desk Coordinator
South Bay Construction 4.0
Patient care coordinator job in Campbell, CA
Front Desk
· Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized
· Answer phones, greet and direct guests
· Maintain payment pick-up file, manual check distribution
· General office communications
· Receive and sort mail and currier deliveries
· Maintain and organize Mail Room supplies
· Maintain postage machine
· Holiday decoration of the front desk / lobby and common areas
Facility
· Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs
· General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events
· Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events
o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)
· Office Equipment - printers, plotters, etc.
o Service calls, maintenance of paper and toner, minor troubleshooting
o Correspondence with vendors
· Conference Rooms
o Manage Reservations
o Upkeep and maintenance of supplies
o Set-up audio visual for meetings as needed
o Troubleshoot laptop/tv with IT
o Order catering when needed and set up food/drinks neatly and professionally
· Office Supplies
o Ordering, stocking, and organizing
· New Hire Setup
o Set-up cubes, desk/offices
· Manage online ordering accounts
Breakroom
· Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas
· Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods
· Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs
· Set-up assistance for all events or scheduled meetings
Other - As Needed
· Assist with corporate event planning and setup
· Pick up catering and set up food/drinks
· Office decoration for events or holidays
· Assist with misc. tasks from office management
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Bachelor's (Required)
Work Location: In person
$50k-60k yearly 3d ago
Patient Services Representative
Pop-Up Talent 4.3
Patient care coordinator job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
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$32k-39k yearly est. 2d ago
Outpatient Surgery Scheduler
Prokatchers LLC
Patient care coordinator job in San Rafael, CA
We are seeking an experienced Surgery Scheduler to support a busy Ambulatory Surgery Center (ASC). This role is responsible for coordinating outpatient surgical procedures for multiple surgeons across various specialties while ensuring efficient case flow, accurate scheduling, and excellent patient service in a fast-paced environment.
Schedule and coordinate outpatient surgical procedures for approximately 20 surgeons across multiple specialties
Act as a liaison between surgeons' offices, patients, anesthesia providers, and clinical staff
Ensure cases are scheduled according to ASC policies, block utilization, and surgeon availability
Manage schedule changes, cancellations, and same-day add-on cases
Collaborate with anesthesia and nursing leadership to optimize OR utilization and daily case volume
Maintain accurate scheduling records in the ASC scheduling system
Ensure compliance with HIPAA, CMS, and accreditation standards (AAAHC / Joint Commission)
Provide exceptional customer service as a front-facing representative of the ASC
Perform additional administrative duties as assigned
$36k-47k yearly est. 1d ago
Patient Scheduling Coordinator
Amerit Consulting 4.0
Patient care coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Scheduling Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Patient Scheduling Coordinator (Job id - 3163877)
Location: San Francisco CA 94104 (100% Onsite)
Duration: 6 Months + Strong Possibility of Extension
________________________________________________
Job duties: Administrative Practice Coordinator- incoming phone call management and routing, scheduling appointments, administrative tasks
Soft skills/characteristics: strong customer service, communication, attention to detail skills
Estimated number of patients in clinic per day or calls per day if call center: 300 patients in clinic per day
Specific number of year's experience? Prefer at least 6 months experience in health care (Apex training preferred) but depends on skill set
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$35k-45k yearly est. 4d ago
Turnaround Scheduler
Airswift 4.9
Patient care coordinator job in Rodeo, CA
One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA
The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones.
Responsibilities:
Key Responsibilities
Pre-Execution Phase:
Develop and maintain an integrated project cost and schedule system.
Write procedures and instructions for schedule preparation and maintenance.
Identify all project activities and develop logic using Critical Path Method (CPM).
Prepare project control reporting procedures, including risk assessment and earned value.
Construct logic networks for risk mitigation and contingency planning.
Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies.
Review contractor schedules, progress, and productivity; monitor and verify monthly earned value.
Perform critical path analysis and develop work-around plans for variances.
Execution Phase:
Monitor actual progress against baseline schedules and report variances.
Consolidate information from Engineering, Procurement, and Construction teams to update schedules.
Participate in weekly schedule reviews and planning meetings.
Prepare earned value and variance reports; implement recovery plans as needed.
Interface with contractor scheduling specialists to ensure accurate integration.
Lead planning meetings to highlight upcoming milestones and ensure alignment.
Requirements:
Proficiency in Primavera P6 and MS Project.
BS degree in Construction Management, Engineering, or equivalent experience.
Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management.
Minimum 5 years' experience scheduling small to large downstream projects.
Familiarity with refining equipment and turnaround environments.
Ability to manage multiple priorities in a fast-paced setting.
Strong organizational and leadership skills.
Open to relocation.
$56k-95k yearly est. 21h ago
Insurance Analytics Specialist (Actuary)- Tec...
Lockton Companies 4.5
Patient care coordinator job in San Francisco, CA
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .
A few of the reasons Associates love working at Lockton include:
Opportunities for growth and advancement, including paid training and professional development
12-week paid parental leave
A huge emphasis on community involvement
Frequent athletic and wellness events
Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights.
Key Responsibilities
Advanced Analytics for Bespoke Analysis
• Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research
• Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios
• Translate complex insurance data into meaningful insights that drive strategic decision-making
• Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively
• Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches
• Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data
Data Review and Workload Management with our internal Analytics partners
• Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions
• Conduct comprehensive data validation checks to ensure completeness and accuracy
• Identify and resolve data discrepancies or missing elements independently
• Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays
Qualifications
Required Qualifications
• Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field
• At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry
• Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships
• Proficiency in data analysis tools such as Excel, SQL, and Python
• Experience with data quality assurance processes and validation methodologies
• Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns
Preferred Qualifications
• Insurance industry certifications such as ACAS, CPCU, or ARM
• Experience working with claims data, policy information, and underwriting systems
• Background in predictive modeling or machine learning applications in insurance
• Knowledge of the forefront of technology innovations and related insurance implications
• Experience with data visualization tools like Tableau or Power BI
Skills and Competencies
• Exceptional attention to detail and commitment to data accuracy and integrity
• Strong critical thinking and problem-solving abilities to address complex analytical challenges
• Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives
• Excellent communication skills to adapt communication approaches and translate technical findings into business insights
• Self-motivation and the ability to work independently while managing multiple priorities
• Collaborative mindset with the ability to work effectively with cross-functional teams
• Advanced knowledge of insurance industry terminology, products, and regulatory considerations
Working Conditions
This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Manage Consent Preferences
Always Active
#J-18808-Ljbffr
$39k-47k yearly est. 2d ago
Care Coordinator
Qualicare, Southwest Silicon Valley
Patient care coordinator job in Cupertino, CA
Replies within 24 hours Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Tuition assistance
Benefits/Perks
Full-time hours (part-time manageable for first 30-90 days)
PPE provided (Personal protective equipment)
Competitive Wages
Continuing education programs
Making a difference in the lives of those dealing with medical illnesses and age-related complications
Career Advancement
Free education and training with QPath Career Pathways Program
Company OverviewQualicare Homecare Southwest Silicon Valley is looking for compassionate, caring, and reliable individuals to join our family as CareCoordinators. Qualicare SWSV offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.
Job Summary
The CareCoordinator is accountable and responsible for evaluating client needs, overseeing and monitoring the care delivered, developing an appropriate plan of care, and ensuring the competency of caregivers. The CareCoordinator commits to participate in establishing and implementing the highest standards of care.
The CareCoordinator provides leadership and direction in all aspects of client care. She/he functions and participates in the development, implementation, monitoring, and evaluation of client programs and services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client assessments, health education/counseling, and follow-up care.
Responsibilities
Consults with supervisors and staff regarding clients, families, and service programs
Ensures compliance with standards of care
Conducts in-home assessments and creates care plans for clients
Consults with physicians and other care providers related to client care services
Performs supervisory visits to clients on a regular basis
Conducts employee selection process and supervises the overall performance of staff
Participates in quality assurance and organization risk management programs
Qualifications
Current certificate of competence and in good standing
Strong clinical skills
Self-directing with the ability to work with little direct supervision
Excellent customer service skills
Experience with direct employee supervision
Flexible work from home options available.
Compensation: $60,000.00 - $90,000.00 per year
Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.
At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.
As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.
If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.
$60k-90k yearly Auto-Apply 11d ago
Patient Care Coordinator (RN/WOCN)
Cvhcare
Patient care coordinator job in San Ramon, CA
The PatientCareCoordinator (Nursing) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patientcare's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient.
ESSENTIAL DUTIES & RESPONSIBILITIES:
CareCoordination and Scheduling
Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers.
Assist in managing patientcare and ensuring quality service and satisfaction.
Works in partnership with administrative and clinical personnel throughout the agency.
Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively.
Manage intake and referral processes, including insurance verification and authorization.
Coordinates schedules for in-home visits by nurses, therapists, and other care providers.
Maintain accurate and up-to-date records in the EHR.
Patient and Family Communication
Act as the primary point of contact for patients and families regarding care plans and service updates.
Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders.
Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed.
Interdisciplinary Team Collaboration
Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patientcare.
Care Plan Management
Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance.
Maintain and update individualized care plans for each patient.
Monitors patients' progress and ensures timely reassessment and care plan updates.
Coordinate with the clinical team to adjust care plans or visit frequency as necessary.
Ensure services are delivered in accordance with the physician's orders and agency policy.
Patient Follow-Up
Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed.
Conduct regular follow-up through phone calls to identify any new needs and service satisfaction.
Documentation and Records
Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work.
Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR).
Maintains confidentiality and safety of patient clinical records.
Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations.
Regulatory Compliance
Assist the management team in administering, planning, and facilitating in-services.
Assist the management in compliance with the required documents required by the state and federal regulations.
Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules.
Comply with accepted professional standards and principles.
Verify that the care delivery matches the physician's orders and authorized frequencies.
Assist in managing compliance with the OASIS assessment transmittal to the federal government.
Maintain compliance with Medicare, Medicaid, and other payor requirements.
Quality Assurance
Participate in quality improvements and compliance activities.
Conduct audits and review patient charts for completeness.
Work with the management team to develop better processes for carecoordination.
Assist in identifying problems with performance and developing solutions to those problems.
Provide input on improving patient satisfaction and outcomes based on feedback and observation.
Initiate informal measures to correct performance issues for formal disciplinary actions to the management team.
Recommend training needs to improve performance of the administrative and clinical team.
Perform other administrative & clinical duties and activities as delegated.
Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION/ LICENSURE REQUIREMENTS:
Currently licensed as an Registered Nurse (RN in California)
Must be a WOC Nurse, accredited by the WOCN Society
Wound Care Certification (WOCN)
Graduate of a school of professional nursing approved by the Board of Registered Nursing (BRN) or accredited by the National League for Nursing Accrediting Commission (NLNAC)
Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification.
QUALIFICATIONS & SKILLS:
Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Required: Data entry, answering telephones, filing administrative & clinical records.
Preferred: Two (2) years' of professional nursing experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired.
Preferred: One (1) year of recent Home Health experience.
Preferred: Management experience.
Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation.
Sufficient computer skills to operate an Electronic Medical Record system.
Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment.
Salary Starting at $70k
$70k yearly Auto-Apply 60d+ ago
Patient Care Coordinator
Mayday Dental Staffing
Patient care coordinator job in San Francisco, CA
Permanent Full\-time position for a PatientCareCoordinator in an SF, California, general dental practice. This individual needs to know Dentrix ascend. They are a high\-tech office and offer several nice benefits to be disclosed in the interviewing process. This position would be Monday to Thursday, 750\-5, with the chance of slight alterations. #1620
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$34k-54k yearly est. 60d+ ago
Patient Care Coordinator for Medspa
Sanctuaire Md
Patient care coordinator job in Lafayette, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Wellness resources
About Us
SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection.
We are seeking a PatientCareCoordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us.
Key Responsibilities
Welcome and assist patients in person, by phone, and via text in a warm, professional manner.
Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations.
Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments.
Confidently educate and recommend treatment plans and skincare products aligned with patient goals.
Accurately handle financial transactions, membership enrollment, and package tracking.
Maintain patient records and consents in EMR/CRM systems.
Collaborate with the clinical team to ensure timely and complete patient documentation and communication.
Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials.
Help plan and support in-office events, promotions, and marketing campaigns.
Assist with daily reporting, inventory checks, and other administrative duties.
Must be available to work weekends and flexible shifts.
Qualifications & Requirements
Medical spa or aesthetics industry experience is required.
Proven ability in treatment and product sales.
Excellent customer service and communication skills.
Comfortable with cold-calling, lead conversion, and patient retention strategies.
Experience with social media marketing, including basic content creation, captions, and brand-aligned posting.
Strong organizational skills and attention to detail.
Proficient in basic math/computations for checkouts and invoices.
Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace.
High level of professionalism, honesty, dependability, and ability to work independently.
Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply.
Preferred Qualifications
Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare.
Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media.
Understanding of HIPAA regulations and patient confidentiality standards.
What We Offer
Competitive hourly wage + commission on product sales
Generous Staff discounts on treatments and skincare product
A supportive and growth-focused work environment
Ongoing training and professional development opportunities
To Apply:
Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!
$34k-54k yearly est. 20d ago
Dental Patient Care Coordinator/Front Desk
Rafii Dental Care
Patient care coordinator job in San Rafael, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Paid time off
401(k)
401(k) matching
Free food & snacks
Health insurance
Training & development
Are you a warm, articulate dental professional who understands that the patient experience starts the moment the phone rings? Are you looking for a high-end, fee-for-service practice where quality care is prioritized over patient volume? Do you thrive in a collaborative environment where emotional intelligence is valued just as highly as technical skill?
If you are seeking a dental home where you can build genuine relationships with patients and work alongside a supportive team, we invite you to apply!
Who You Are
You are a "people person" at your core. You naturally make others feel seen, heard, and comfortable. You can ease a nervous patients mind just as easily as you can celebrate a patients new smile.
You have high emotional intelligence. You know when to listen, when to speak, and how to read the room. You remain calm and gracious, even during busy moments.
You value quality. You take pride in working for a practice that offers the bestfrom simple fillings to full mouth restorationsand you are confident discussing the value of that care with patients.
You are a team player. You dont believe in "thats not my job." You are happy to jump in, whether its answering a phone, helping with scheduling, or assisting a colleague.
What You Will Do
Working collaboratively with the team you will manage the full administrative flow of the patient journey:
Concierge Service: Deliver a warm welcome and a seamless check-out experience.
Schedule Coordination: Manage a productive schedule for our doctors and hygiene team that respects the quality of care we provide.
Financial Confidence: Because we are a fee-for-service office, you must be comfortable helping patients understand the investment in their health beyond just "what insurance covers."
Operational Support: Verify benefits, handle collections, and ensure patient records are accurate using Dentrix.
About Rafii Dental Care
Dr. Ramteen Rafii leads a modern, high-end practice in Novato dedicated to comprehensive cosmetic and restorative dentistry. We combine advanced technology (microscope-enhanced dentistry) with a traditional, family-style approach where patients are treated like friends, not numbers.
Qualifications
Required: Prior dental front office experience.
Required: A warm, polished, and professional demeanor.
Preferred: Experience with Dentrix and OpenDental software.
Preferred: Experience working in a Fee-For-Service or Out-of-Network environment.
Why Youll Love It Here
Fantastic Schedule: Full-time, MondayThursday.
Culture: A supportive, drama-free environment where your personality is valued.
Compensation: Competitive hourly rate based on experience + Bonus Potential.
$34k-54k yearly est. 2d ago
Patient Care Coordinator
A-Team Dental Staffing L.L.C
Patient care coordinator job in Dublin, CA
Modern Practice and Professional Team We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members.
SUMMARY:
You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, you are here to provide and incredible customer experience. You must have the ability to work at least one evening per week until 7pm and two Saturday's per month.
DUTIES & RESPONSIBILITIES:
âNew patient experience management â Answering multi -line inbound phone calls â Support to the clinical team â Insurance verifications and treatment estimates â Patient tours of the office â Scheduling appointments â Patient communication via phone calls, texts and emails â Fulfilling patient requests âTreatment presentation â Handling & processing payments & refunds âManage communication & practice management software âAdministrative tasks including faxes, scans, etc. â Maintain cleanliness and organization of the office â Entering & reporting on office & department statistics â Performs other duties as assigned by management
COMPETENCIES:
â Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce.
â Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values.
â Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
â Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
â Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values.
â Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
â Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
â Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed.
Requirements QUALIFICATIONS:
â High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) (preferred Not Required) â 2+ years of customer service experience â Computer skills required: knowledgeable in Microsoft Office
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
âContinually required to sit âFrequently required to stand âFrequently required to walk âFrequently required to utilize hand and finger dexterity. âContinually required to talk or hear âWhile performing the duties of this job, the noise level in the work environment Is usually moderate
SOFTWARE:
BenefitsFULL BENEFITS:
Medical
Dental
Vision
401K
PTO
Vacation
$34k-53k yearly est. 60d+ ago
Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)
County of San Mateo (Ca 3.8
Patient care coordinator job in San Mateo, CA
San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Part-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
Duties for this position may include, but are not limited to, the following:
* Tracking patient financials to be sure they are correctly entered.
* Scheduling patients in the procedure clinic.
* Updating the pre-op process sheet and clinic schedule in the computer.
* Entering data into the operative database.
* Interfacing between the Operating Room and Surgeon.
* Ability to schedule patients using the OR manager program.
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Knowledge of:
* Medical terminology as related to patient services support work.
* Policies and procedures related to patient services office support and hospital or clinic business office activities.
* Office administrative practices and procedures, including filing and the operation of standard office equipment.
* Basic business data processing principles and the use of word processing or computing equipment.
* Proper form for typed materials.
* Business arithmetic, including percentages and decimals.
* Correct English usage, including spelling, grammar and punctuation.
* Record keeping principles and procedures.
Skill/Ability to:
* Perform technical, specialized, complex or difficult patient services office support work.
* Organize, prioritize and coordinate work activities.
* Read, interpret and apply rules, policies and procedures.
* Organize, research and maintain patient and general office files.
* Establish and maintain effective working relationships with those contacted in the course of the work.
* Compose routine correspondence from brief instructions.
* Make arithmetic calculations with speed and accuracy.
* Use initiative and sound independent judgment within established guidelines.
* Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.
Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
One year of journey level office support experience in a patient services setting.
If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
* Cover letter with responses to Supplemental Questions (maximum of 2 pages)
* Resume
Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
Vicky Magana, Clinical Services Manager I - Nursing
****************
Supplemental Questions:
1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms.
2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Debbie Kong (04232025) (Posting Only - E414)
$49k-65k yearly est. Easy Apply 60d+ ago
Patient Care Coordinator
Pacific Skin and Cosmetic Dermatology San Francisco and Corte Madera
Patient care coordinator job in Corte Madera, CA
Job DescriptionSalary: $23-$25
Pacific Skin Dermatology is seeking an enthusiastic, professional, and customer service orientated Front Desk Medical Assistant for our growing general and cosmetic dermatology office in Cote Madera. We are looking for someone who is passionate about helping people, inquisitive about medicine and leading with excellence. Someone who cares enough to go the extra mile to make sure the office is stocked, presentable, and busy all while making sure each patient gets next level service.
Job Responsibilities:
Oversight of patient schedule, including maintaining a full patient schedule and identifying schedule conflicts. Efficient patient scheduling
Greet and check-in/outpatients with a smile.
Answer telephones in a cheerful and professional manner by the second ring.
Convert client interest calls/internet leads to booked appointments and services.
Take messages and document for patients using electronic medical records.
Successfully address common patient concerns and information requests.
Collect proper health insurance information including patient demographics, insurance card info, and copays.
Confirm patient insurance authorizations, referrals, active coverage prior to appointment.
Discuss products and services with excitement and confidence
Manage provider and management meeting calendars as needed.
Coordinate with vendors and representatives in a professional manner.
Oversee patient flow from front to back office for timely visits, excellent patient experience, and high performing teamwork.
Beautifying the office (opening shipments in a timely manner to prevent build up, ordering fresh flowers when needed, rotating flyers etc.)
Receive inventory and shipments
Qualifications:
Bachelor's degree in prehealth field
1 year of medical office or front desk experience desired, but we will train the right fit
Computer proficiency: Microsoft Office, Web-based email programs, Spreadsheet programs, Constant Contact, Square.
Requires ability to read, write, and speak professionally to colleagues, referring practitioners, vendors, laboratories
Excellent communication and problem-solving skills.
Responsible money handling practices.
Strong time management skills and rational reasoning to prioritize tasks is key.
Must be able to demonstrate accurate data entry and the ability to work unsupervised, interdependently.
Compensation:
Medical, vision and dental benefits after 90 days
401k
PTO
Complimentary and discounted services after training period
Hours:
THIS IS A FULL TIME POSITION! 40 hours a week with some Saturdays
Visit us at pacificskin.com or @pacificskinderm on Instagram!
$23-25 hourly 18d ago
Dispatch/Scheduling Specialist
Natural Orange, Inc.
Patient care coordinator job in San Jose, CA
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
$40k-57k yearly est. 8d ago
Patient Advocate
Amerit Consulting 4.0
Patient care coordinator job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Patient Navigator
______________________________________________________
*** Candidate must be authorized to work in USA without requiring sponsorship ***
_____________________________________________________________
Position Title - Patient Navigator (Job Id: 3165756)
Location: San Francisco, CA 94158
Duration: 3 months + Strong Possibility of Extension
_________________________________________________________
Notes:
Onsite role.
Work Schedule: Mon - Fri; 08:00 AM - 05:00 PM Pacific Time.
Qualifications:
Looking for candidates that have:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands on experience
Experience working with ethnically, culturally, and sexually diverse populations.
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
_________________________________________________________
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Bhupesh Khurana
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
$36k-44k yearly est. 3d ago
Patient Navigator Specialist
Insight Global
Patient care coordinator job in San Francisco, CA
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Required Skills:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands-on experience
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Required Education:
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
$38k-48k yearly est. 3d ago
Rehab Patient Care Coordinator - (PT/OT/SLP)
Cvhcare
Patient care coordinator job in San Ramon, CA
The PatientCareCoordinator is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patientcare's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient.
ESSENTIAL DUTIES & RESPONSIBILITIES:
CareCoordination and Scheduling
Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers.
Assist in managing patientcare and ensuring quality service and satisfaction.
Works in partnership with administrative and clinical personnel throughout the agency.
Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively.
Manage intake and referral processes, including insurance verification and authorization.
Coordinates schedules for in-home visits by nurses, therapists, and other care providers.
Maintain accurate and up-to-date records in the EHR.
Patient and Family Communication
Act as the primary point of contact for patients and families regarding care plans and service updates.
Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders.
Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed.
Interdisciplinary Team Collaboration
Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patientcare.
Care Plan Management
Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance.
Maintain and update individualized care plans for each patient.
Monitors patients' progress and ensures timely reassessment and care plan updates.
Coordinate with the clinical team to adjust care plans or visit frequency as necessary.
Ensure services are delivered in accordance with the physician's orders and agency policy.
Patient Follow-Up
Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed.
Conduct regular follow-up through phone calls to identify any new needs and service satisfaction.
Documentation and Records
Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work.
Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR).
Maintains confidentiality and safety of patient clinical records.
Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations.
Regulatory Compliance
Assist the management team in administering, planning, and facilitating in-services.
Assist the management in compliance with the required documents required by the state and federal regulations.
Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules.
Comply with accepted professional standards and principles.
Verify that the care delivery matches the physician's orders and authorized frequencies.
Assist in managing compliance with the OASIS assessment transmittal to the federal government.
Maintain compliance with Medicare, Medicaid, and other payor requirements.
Quality Assurance
Participate in quality improvements and compliance activities.
Conduct audits and review patient charts for completeness.
Work with the management team to develop better processes for carecoordination.
Assist in identifying problems with performance and developing solutions to those problems.
Provide input on improving patient satisfaction and outcomes based on feedback and observation.
Initiate informal measures to correct performance issues for formal disciplinary actions to the management team.
Recommend training needs to improve performance of the administrative and clinical team.
Perform other administrative & clinical duties and activities as delegated.
Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION/ LICENSURE REQUIREMENTS:
Currently licensed as Physical Therpist (PT), Occupational Therapist (OT) or Speech and Language Pathologist (SLP) in California).
Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification.
QUALIFICATIONS & SKILLS:
Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions.
Required: Data entry, answering telephones, filing administrative & clinical records.
Preferred: Two (2) years' of professional rehab experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired.
Preferred: One (1) year of recent Home Health experience.
Preferred: Management experience.
Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation.
Sufficient computer skills to operate an Electronic Medical Record system.
Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment.
How much does a patient care coordinator earn in Oakland, CA?
The average patient care coordinator in Oakland, CA earns between $27,000 and $66,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Oakland, CA
$43,000
What are the biggest employers of Patient Care Coordinators in Oakland, CA?
The biggest employers of Patient Care Coordinators in Oakland, CA are: