Patient care coordinator jobs in Rowlett, TX - 778 jobs
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Patient Care Coordinator
Scheduling Specialist
Patient Service Associate
Scheduling Coordinator
Surgery Scheduler
Front Office Specialist
Patient Services Associate
Pediatrix Medical Group
Patient care coordinator job in Frisco, TX
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$25k-33k yearly est. 1d ago
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Scheduling Coordinator Transplant
Baylor Scott & White Health 4.5
Patient care coordinator job in Dallas, TX
The primary responsibility of the Scheduling Coordinator TP is to coordinate the scheduling of pre and post transplant patients for testing, procedures and consults as required by protocol or clinical need.
ESSENTIAL FUNCTIONS OF THE ROLE
Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week).
Contact patient before and after appointment is scheduled to confirm date and times.
Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested.
Input patient appts and information in appropriate databases (1-4).
Medicare Cost Report data entry.
Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
Gather patient clinical data from outside offices as needed for chart, appts, and patient follow-up.
Chart incoming patient information and distribute to coordinators and physicians.
Assist in transplant clinics with posting labs, scheduling appts, etc., as needed. Prepares needed patient information (via data entry and copying) for appropriate selection committees.
Maintains office supplies for appropriate area.
KEY SUCCESS FACTORS
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to multitask.
Ability to follow instructions and respond to upper managements' directions accurately.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 2 Years of Experience
$28k-34k yearly est. 6d ago
Neurosurgery Scheduling Specialist
The University of Texas Southwestern Medical Center 4.8
Patient care coordinator job in Dallas, TX
A prestigious medical center in Dallas is seeking a Surgery Scheduler to provide advanced scheduling for surgical procedures. The ideal candidate will have a High School Diploma, with exposure to physician billing and surgery scheduling, and at least 5 years of experience in a medical office environment. This role involves coordinating with surgeons, obtaining necessary pre-certifications, and ensuring proper scheduling practices. Competitive benefits are offered, emphasizing growth, teamwork, and excellence in patientcare.
#J-18808-Ljbffr
$35k-43k yearly est. 5d ago
Front Office Specialist ~ four day workweek
Parkinson Voice Project
Patient care coordinator job in Dallas, TX
Parkinson Voice Project seeks a full-time Front Office Specialist to deliver outstanding customer service to our patients and assist with front office operations. You will join a dynamic team of two other Specialists in our Richardson, Texas clinic.
Click below to learn more about Parkinson Voice Project.
Effective Parkinson's Speech Therapy
If you have worked in a medical office previously, but did not enjoy working with insurance, this may be the position for you! As a nonprofit organization, we do not bill Medicare or insurance. We serve our patients without charging them.
The ideal candidate will have excellent written and verbal skills, adapt easily to change in a fast-paced environment, be detail-oriented with a talent for accuracy, genuinely enjoy helping others, smile easily and often, want to learn new skills, and excel at accomplishing tasks. This is a 36-hour, four-day work week (off Fridays), full-time position with benefits.
Responsibilities: This position involves a variety of tasks, including:
Completes reception tasks and lobby maintenance.
Maintains the clinical schedule of speech-language pathologists and patient database.
Manages referral process, ensuring patient evaluations are scheduled timely.
Sends reminder emails and texts for patients' appointments.
Monitors and manages multiple email inboxes.
Creates weekly reports on tasks accomplished.
Maintains patient and contact information in Salesforce, our customer relationship management software.
Coordinates well with the team to ensure all tasks are completed on time and accurately.
Assists with group activities and events.
Requirements:
Successful previous medical office experience is a plus.
Excellent verbal and writing skills.
Proficient in Microsoft Office Suite.
Experience with Adobe Premiere Pro, Canva, Salesforce, and Practice Perfect is a plus.
About Our Organization…
Parkinson Voice Project was founded on December 13, 2005. Our mission is to help people with Parkinson's REGAIN and RETAIN their speech and swallowing. An estimated ten million people worldwide live with Parkinson's, and ninety percent need our services.
In 2010, we developed a highly effective, evidence-based speech treatment for people with Parkinson's called the SPEAK OUT! Therapy Program. We treat patients throughout Texas from our clinic in Richardson, Texas (in-person and online). We are also replicating our SPEAK OUT! Therapy Program across the U.S. and abroad by training speech-language pathologists and graduate students worldwide.
Since 2008, we have uniquely funded our nonprofit organization through a Pay It Forward program. No patient has ever been denied treatment due to financial limitations or insurance restrictions. Patients receive all the speech therapy they need. We have provided all our patientcare services at no charge, and we don't bill Medicare or insurance either.
Please email your cover letter and resume to our Office Manager, Sheri Morris, at ********************************* for consideration. Do not apply through LinkedIn.
Visit Parkinson Voice Project to learn more about our organization.
$26k-35k yearly est. 2d ago
Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in McKinney, TX
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a part time position working between 20-29 hours/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$26k-31k yearly est. 3h ago
Care Coordinator II - Dallas Tx
Vitus Search Group
Patient care coordinator job in Dallas, TX
Vitus Search Group has been asked to help partner with a massive Managed Care Provider across the nation based out of St Louis MO We have been asked to find multiple CareCoordinators II in the lovely state of Texas 8 - Austion Tx 6 - Houston Tx 3 - San Antonio Tx
3 - El Paso Tx
3- Dallas Tx
3- Lubbock Tx
29 Roles overall and all REMOTE!
Yes REMOTE!
But one has to live in these areas. Yes, the jobs are remote, but you have to live in the city above
The Roles all pay around $60K
Ideal start dates are in January 2026
Monday - Friday: 8:00 am - 5:00 pm (CST)
Position Purpose: You will support the care management teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
Provides members via phone or home visits to engage members and talk about care plan/service plan including next steps and questions or concerns related to care, and education for the member throughout care, as appropriate
You will love this firm
Apply Now
Thank you!
$60k yearly 24d ago
Per Diem Patient Care Coordinator
Vitalcheck Wellness
Patient care coordinator job in Lewisville, TX
Job Type: Per Diem, 1099 Contract. Per Diem Independent Contractor, 1099 Contract. Pay rate: CNA, CMA, Phlebotomists, Paramedics $30/hr; LPN $35/hr. Schedule: May TBD Tuesday, Wednesday & Thursday. Weekday.
*Please do not apply if you are unable to work all clinic dates for the location*
Full Description
As Administrative Agent for the Program, VitalCheck Wellness is seeking a PatientCareCoordinator to provide the following Services to one or more clients of the Program: A PatientCareCoordinator with experience in phlebotomy to assist patients in making referral appointments and perform skilled specimen collections for employees of a private business in Lewisville, TX and Mesquite, TX.. We are looking for someone with excellent interpersonal skills and ability to create a supportive environment.
Will consider an LPN, Phlebotomist, or a CNA/ MA and Paramedic with phlebotomy experience (Phlebotomy certificate preferred).
Responsibilities:
Perform/collect specimens accurately (phlebotomy).
Perform and collect specimens for drug screenings in accordance with established protocols
Record patient information, including insurance information, and utilize electronic health records.
Discuss and consult health history, diagnosis, and needs with patients.
Educate patient on necessary steps for follow up care.
Establish and maintain relationships with service providers.
Maintain professionalism and treat patients with respect.
Provide excellent customer service to patients.
Collect data and create spreadsheets.
Requirements:
Clean active license/ certification.
Active BLS/ ACLS certification required.
Must have phlebotomy experience (Certified phlebotomist preferred).
Experience with specimen collection for drug testing is highly valued.
Proven experience with medical scheduling and familiarity with EMR system is a plus.
Customer service-oriented and has great bedside manner.
Strong communication skills; both written and verbal.
Comfortable working independently or with little to no supervision
Personal laptop or tablet required.
Must be able to reliable commute to Lewisville, TX and/or Mesquite, TX.
Doctors In Your Office Program Description
VitalCheck Wellness Inc. (”VitalCheck”) is the administrative agent (the “Administrative Agent”) for the VitalCheck-Doctors In Your Office Program (the “Program”) pursuant to which independent healthcare providers and healthcare providers employed by hospitals and independent medical practices provide healthcare services to clients at various sites to detect and prevent illness, disease and to treat other health related problems. VitalCheck itself is not a licensed medical practice; licensed physicians and other clinical providers deliver the clinical care and are exclusively in control of and responsible for all clinical aspects of the healthcare services. As Administrative Agent for the Program, VitalCheck provides both Program clients and healthcare providers access to its proprietary technology, know-how, processes and techniques, and other administrative services including managing administrative logistics, facilitating scheduling, and collecting and processing payments.
Equal Opportunity
VitalCheck supports equal opportunity in provider recruitment and contracts with clinicians regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or any other protected status.
$30 hourly Auto-Apply 5d ago
Patient Care Coordinator
Endodontic Practice
Patient care coordinator job in Frisco, TX
Join Our Star Endodontic Team in Frisco!
Endodontic Associates of Frisco
is a specialty dental practice dedicated to providing exceptional patientcare. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental PatientCareCoordinator to join our front desk staff. If you have a passion for patientcare and the dental field, we want to hear from you!
Highlights of PatientCareCoordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patientcare
**This is a full-time PatientCareCoordinator position with a schedule of: Monday - Friday 7:45am - 5:30pm
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
PatientCareCoordinator Qualifications:
Minimum of 1 year of dental PatientCareCoordinator or administrative experience is
required
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFM
Qualifications
$27k-39k yearly est. 8d ago
Patient Care Coordinator
Sonrava
Patient care coordinator job in Dallas, TX
We are looking for a PatientCareCoordinator to join the team!
The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$27k-39k yearly est. Auto-Apply 60d+ ago
RN CHF Patient Care Coordinator - Cardiology Clinic
JPS Health Network 4.4
Patient care coordinator job in Fort Worth, TX
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
RN CHF PatientCareCoordinator - Cardiology Clinic
Requisition Number:
43438
Employment Type:
Full Time
Division:
CARDIOVASCULAR SERVICES
Compensation Type:
Hourly
Job Category:
Nursing / LVN
Hours Worked:
8:00 AM - 4:30 PM
Location:
JPOC 1400
Shift Worked:
Day
:
Job Summary: The Registered Nurse (RN) PatientCareCoordinator is responsible for performing assessments, collecting data and collaborating with other members of the Health Care Team in preparing and scheduling patients for surgeries, procedures and post-operative care. This job collaborates with other professional disciplines to ensure safe, effective, and efficient patientcare delivery and the achievement of desired patient outcomes.
Essential Job Functions & Accountabilities:
* Delivers nursing care to assigned group of patients to include education directed towards identified knowledge deficits, treatment planning, pain management and discharge planning utilizing the nursing process.
* Conducts, analyzes, and reports on quality indicators related to the efficiency of moving a patient from outpatient clinic status to post procedure status. Assists with developing and implementing measures that will enhance the process.
* Interfaces with professional organizations. Serves on committees, as necessary, related to surgical patientcare quality, practice and/or education. Presents quality statistics as required to appropriate groups.
* Participates in interdisciplinary meetings that impact the care of their patients (i.e. Ortho Ops. OR Ops. Cancer Committee, etc.).
* Delivers quality nursing care while minimizing the risk of infection, contamination, harm, or injury. Maintains safe and clean working environment ensuring compliance with procedures, rules, and regulations.
* Provides and coordinatespatientcare, educates patients and public about various health conditions, and provides emotional support to patients and family members.
* Provides pre-procedure and post procedure education for patients, families, and caregivers. Serves as a resource person and assists other members of the health care team with protocols for scheduling procedures, including financial and medical necessity requirements.
* Collaborates with other members of the Health Care Team in preparing and scheduling patients for surgeries, procedures, and post-operative care.
* Ensures that patientcare is delivered in accordance with established standards of nursing practices and regulatory guidelines. Interacts with physician staff to identify specific surgical needs for the patient, recognizing any potential barriers.
* Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Qualifications:
Required Qualifications:
* Bachelors Degree in Nursing from an accredited school of nursing.
* 3 plus years of experience as a practicing Registered Nurse.
* OR
* Associates Degree in Nursing from an accredited University.
* 5 plus years of experience as a practicing Registered Nurse.
* Current licensure by the Board of Nurse Examiners for the State of Texas or proof of reciprocity of licensure between the State of Texas and another state.
* Current JPS recognized CPR Certification and must be maintained throughout employment.
* Completion of unit specific competency based orientation program within 90 days.
* Current JPS recognized Basic Life Support (BLS) Certification and must be maintained throughout employment.
Preferred Qualifications:
* 3 plus years of experience as a practicing Registered Nurse in operating room, procedural, case management, or ambulatory care.
Location Address:
1400 S. Main Street
Fort Worth, Texas, 76104
United States
$34k-44k yearly est. 20d ago
MyTelemedicine Patient Care Coordinator - In Office Only (McKinney, TX
My Telemedicine, Inc.
Patient care coordinator job in McKinney, TX
Job Description
Provide distant patient and professional consultations, telephone triage and documentation throughout applications. Speaks on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, scheduling consultations with providers. The goal is to reduce unnecessary visits to the clinic and emergency department and provide information for self-care and symptom management.
Job Responsibilities:
Always displays a professional behavior (manner, dress, language, treating all patients equally, limiting personal information shared with the patient.)
Greets all patients equally in a professional manner, exhibiting friendliness, concern, and courtesy.
Reacts in a positive manner to customer/patient concerns (i.e. remains calm and displays empathy).
Identifies self by name when answering telephone.
Politely asks caller to hold and waits for an affirmative response before placing call on hold.
When scheduling a consultation, repeat the contact phone number, time frame of consultation, and reminder of physician call coming from 800 number.
When scheduling a consultation, documentation of all PHI will be required. (Height, weight , current & past medications, current & past medical conditions, surgery history & family history)
Documentation of patient symptoms and details.
Determines the appropriate physician for patient consultations and assigns once accepted by physician.
Follows through in a timely manner on patient requests.
Records and maintains complete and accurate records of patient and physician communications regarding follow ups &/or prescription assistance.
Works with physicians, nurses/medical assistants and patients to resolve questions concerning medications, health education and medical advice within skill level and scope of practice.
Works with physicians, nurses/medical assistants and patients to access the urgency of patient problems.
Assists the patient by scheduling the appropriate type of consultation, as needed.
Records and maintains complete and accurate documentation of all patient and physician encounters.
Assists in the development, maintenance, revision and evaluation of service protocols.
Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve patientcare problems.
Informs PatientCare Manager or coordinator when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care/services rendered.
Keeps all patient information confidential, including staff and providers who are patients.
Maintains patient confidentiality, including staff and providers who are patients, in discussing pertinent information that may be needed by fellow staff members.
Maintains discretion in reporting patient information to appropriate staff.
Refers unusual circumstances appropriately to manager/supervisor for immediate review.
Make an effort to accommodate the customer/patient. Displays awareness and a helpful, can-do attitude when addressing needs of others.
Adheres to MyTelemedicine policies as stated in the Employee Handbook regarding working hours, lunch breaks, parking and all other policies.
Accepts responsibility for attending Security and HIPAA training.
Works independently without direct supervision. Able to recognize when to involve manager/supervisor and readily does so.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Job Requirements:
Education: Medical Assistant Certification, Certified Nurse Aid
Language: English, Spanish (Required)
Previous Experience: Clinical experience is preferred
Initial Training: 2 weeks, on-going as needed/required
Judgment: Planning, initiative required-must be able to recognize and identify patient's symptoms and use appropriate professional judgment on course of action.
Skills: Good history-taking; quick, accurate assessments; accurate and complete documentation; strong computer skills; good organizational skills.
Perks:
All shifts available - 24 hours
Scrub Allowance
Benefit Packages available (Medical, Dental, Vision)
Opportunity for advancement
Job Types: Full-time, Part-time
Salary: From $15.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Overnight shift
Weekend availability
Application Question(s):
Are you available to work weekends?
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Language:
Spanish (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
$15 hourly 5d ago
Patient Care Coordinator (Dental Front Desk)
Dental Architects
Patient care coordinator job in Krum, TX
Job DescriptionSalary: 22
Join Our Team as a Front Desk Coordinator at McCart Family Dental!
Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patientcare and a minimum of one year of dental office experience, we invite you to join our valued team!
About the Role:
As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success.
Key Responsibilities:
Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal.
Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations.
Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing.
Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing.
Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information.
Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned.
What We're Looking For:
Experience: Minimum of 1 year of experience in a dental office setting is required.
Customer Service Excellence: A proven track record of providing outstanding customer service.
Communication Skills: Excellent verbal and written communication skills.
Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment.
Technical Skills: Proficiency with dental software and standard office equipment.
Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements.
Why Join McCart Family Dental?
We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including:
Competitive Base Salary
Potential Bonus Structure
Medical Insurance
Vision Insurance
In-House Employee Dental Plan
Paid Time Off + Major Holidays
Company Training & Professional Development
Career Advancement from Within
401K
If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.
$27k-39k yearly est. 11d ago
Patient Care Coordinator
Allmed Staffing
Patient care coordinator job in Fort Worth, TX
Large managed care company is looking for a PatientCareCoordinator for a short-term contract position.
PAY: $19.00
CONTRACT DATES: 2/9/26 - 5/8/26
HOURS: M-F, 8-5
RESPONSIBILITIES
Customer service
Check in and out patients
Answer telephones
QUALIFICATIONS
Highschool/GED or equivalent
Previous customer service in a clinic is required
Requires TB blood test, MMR, Varicella, Hep B titers, respirator medical clearance
$19 hourly 3d ago
Care Coordinator / Patient Care Coordinator
Selah Digital
Patient care coordinator job in Lewisville, TX
About Selah
At Selah Health, we believe healthcare should feel human. We build modern solutions in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Nurse Triage to simplify care delivery, keep providers and patients connected, and give care teams real-time insights.
Through these solutions, we support carecoordination, patient engagement, remote monitoring, and clinical follow-up, helping providers deliver better care with less complexity.
Role Overview
As a CareCoordinator, you will manage an innovative Chronic Care Management (CCM) program leveraging virtual care and Remote Patient Monitoring (RPM) technology/devices. This role is onsite in Lewisville, TX, where you'll support patients, collaborate with care teams, and ensure smooth digital and in-person care experiences.
Key Responsibilities
Remotely provide basic patient coaching and care to improve health outcomes.
Develop individualized care plans with patients, families/caregivers, and providers.
Monitor patient adherence, track outcomes, and facilitate care plan adjustments.
Coach and educate patients on chronic condition management, preventive care, and physician directives.
Facilitate CCM and RPM program enrollment and patient onboarding.
Maintain concise and accurate documentation.
Support primary care providers with timely communication, follow-ups, and care plan integration.
Partner with the clinical team to launch and scale Virtual RPM/CCM programs.
Review patient eligibility and conduct patient intake for Remote Monitoring.
Enroll patients into the program at the clinic and explain benefits clearly.
Train patients on using at-home monitoring equipment and mobile applications.
Manage RPM kit assignment, supply tracking, and off-boarding when needed.
Connect with CCM patients monthly via phone or telemedicine.
Triage patient problems flagged by RPM technology and escalate as required.
Generate reports and clinical notes for review.
Work closely with clinicians, carecoordinators, product designers, and AI developers to ensure digital interactions are seamless, compassionate, and clinically aligned.
Drive client delight: deliver not only resolution but reassurance-creating emotional connection, clarity, and confidence in every message, follow-up, or escalation.
Promote program benefits consistently to patients and stakeholders.
Qualifications
Foreign Medical Graduate (FMG), Medical Assistant (MA), Certified Nurse Assistant (CNA), or Pharmacy Intern - preferred.
Bilingual (Spanish) - preferred.
Excellent communication and customer service skills.
Strong computer proficiency.
Understanding of the U.S. healthcare system.
Criminal background check required.
Requirements
Knowledge of end-to-end clinical workflows, including patient scheduling, carecoordination, ICD-10/CPT coding, and revenue cycle management.
Outstanding interpersonal skills, especially when working with elderly patients.
Customer-first mindset with the ability to build trust and long-term patient engagement
$27k-39k yearly est. 23d ago
Scheduling Center Professional
Full Package Media 3.4
Patient care coordinator job in Dallas, TX
When you talk to someone, they're the most important person in the room. You wake up wondering what today's challenge is. People can tell you're happy just by listening to your voice. …and that charm rubs off on everyone around you.
If this sounds like you, keep reading!
We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media
Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers' team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The
Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google!
Perks/Benefits
Professional Espresso Machine - let coffee and lattes power you through the day
Snacks and occasionally meals provided
Office dog always ready to accept your pets and an occasional game of tug
Filtered water on tap
Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system.
Requirement/Qualifications
Ambition - Our team rocks and loves to achieve and succeed! If you don't have fire in the belly when it comes to winning and growing - move on!
A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit.
Must be coachable and willing to follow systems and processes
Must be able to bounce back from rejection and overcome objections.
Must be great with computers - you think typing is easier than writing cursive
Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order.
Zendesk experience - not necessary, but a huge plus!
Have a great attitude - you are a good vibes only type of person
Always be punctual and well dressed - there is zero tolerance for lateness
Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them
Have reliable transportation and live in the Dallas/Ft. Worth Metroplex
Must be able to work in our office - get out of the house and smell the roses! You'll love your coworkers and team at FPM!
If this sounds like it's right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type “I am the scheduling wizard!” Seriously. We will only consider applicants that include this which demonstrates attention to detail.
Duties and responsibilities
Take orders and book shoots for clients over the phone and through email.
Process edits requests, manage concerns, and respond to general inquiries.
Take ownership of issues and find resolutions
Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs.
Deliver an outstanding experience to customers at all times.
Provide logistical assistance to photographers as needed.
Assist in automating processes and suggest improvements as areas of opportunity are identified.
Contribute to the positive vibe and high energy in the office!
Frequently Asked Questions:
What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest!
Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit!
Can I see an example of what Full Package Media does? Sure! Visit: ************************
If you feel like you're ready to apply, visit ************************ and click on the careers tab! Compensation: $15.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who We Are
Full Package Media is the premier real estate media production company. We are a team of creative minded individuals that work together to produce high quality photography, videography, 3D tours, and more for realtors and businesses. We truly consider ourselves to be a part of our customers' team as we work together to win more listings, sell more homes, and enhance our customers' brand.
Our Team
Our team is the heart and soul of Full Package Media. We have the training, the professionalism, and the desire to excel. And most importantly, an unselfish dedication to our clients. We are a diverse group of individuals that work together to create amazing media and a flawless customer experience. Our photographers and office staff come from many different backgrounds, but together we are a high performing machine that creates amazing media and has fun doing it!
Our Promise to Our Clients
Our dedication to our clients is unwavering. Most of our clients are entrepreneurs themselves juggling different responsibilities and wearing many hats. At FPM we consider ourselves to be a part of our client's team and that is a responsibility that we do not take lightly. We are committed to getting the job done right in order to meet and exceed our clients expectations.
$15-18 hourly Auto-Apply 60d+ ago
Scheduling Specialist
Ref 4.6
Patient care coordinator job in Plano, TX
Here's What You Need
· High School Diploma or Equivalent required
· One year of related experience required
· CHAA - Certified Healthcare Access Associate upon hire preferred
What You Will Do
· Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
· Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
· Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.
· Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.
· Participates in special projects or completes other duties as assigned.
Additional perks of being a Texas Health Scheduling Specialist
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.
· Delivery of high quality of patientcare through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
Entity Highlights
At Texas Health Center for Diagnostics & Surgery, we've proudly served residents of Collin, Dallas, and Denton counties with advanced surgical and diagnostic care. As an 18-bed physician-owned hospital, we offer a more personalized experience-delivering high-quality care in a setting designed with comfort and healing in mind.
Our award-winning facility provides a wide range of services, including robotic surgery, spine surgery, joint replacement, orthopedic surgery, gynecological and urological surgery, ENT procedures, spinal injections, outpatient GI procedures, and advanced imaging. We're known for our boutique hotel atmosphere, with convenient parking and chef-prepared room service meals that support a more relaxing recovery.
Accredited by The Joint Commission, the Texas Health Center for Diagnostics & Surgery is committed to patient-centered care that blends clinical excellence with comfort. Our team works closely with patients and their families to ensure a compassionate, collaborative approach to healing.
If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns?
Feel free to email your questions to ***************************
#LI-AM1
Scheduling Specialist - Center for Diagnostics & Surgery
Bring your passion to Texas Health so we are Better + Together
Work location\: Texas Health Center for Diagnostics & Surgery 6020 West Parker, Plano, TX 75093
Work hours\: Full-Time; Days; Monday- Friday, 8\:30a-5p; 40 hrs/week
THCDS Department highlights:
· The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.
· If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!
· Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.
$25k-36k yearly est. Auto-Apply 53d ago
Lead Patient Care Coordinator
R3 Wound Care & Hyperbarics
Patient care coordinator job in North Richland Hills, TX
Lead PatientCareCoordinator
Salaried - Full Time
Reports to: Director of Revenue Cycle Management
About R3 Wound Care & Hyperbarics
R3 Wound Care & Hyperbarics (R3) is an innovative and patient-focused provider of advanced wound care and hyperbaric treatment across the Dallas-Fort Worth (DFW) metroplex, Houston, and San Antonio. As we continue to grow, we are enhancing our clinical delivery platform to improve access, outcomes, and patient experience. Our culture is rooted in collaboration, high standards, and a shared mission of healing. Every team member plays a critical role in ensuring our patients receive exceptional care and support.
Position Summary
The Lead PatientCareCoordinator (Lead PCC) serves as the senior representative of the PatientCareCoordinator team at the clinic level. This individual supports the daily administrative and patient-facing operations while also mentoring and guiding fellow PCCs. The Lead PCC ensures exceptional service delivery, oversees patient scheduling and referral management workflows, and assists leadership in maintaining efficient front-office operations.
This role requires a balance of operational precision, patient service excellence, and team coordination. The Lead PCC will be expected to lead by example, assist with onboarding and training new PCCs, and act as a liaison between clinical and administrative teams. Strong communication, organizational skills, and a passion for leadership are essential.
Key Responsibilities
Leadership & Coordination
Serves as the lead for all PatientCareCoordinators in the company.
Mentor, train, and provide real-time support to PCCs to ensure consistency and quality.
Act as first-line escalation point for scheduling or patient concerns.
Ensure adherence to company protocols and standards across front-office functions.
Onboarding, training, and upskilling of all PCCs.
Referral & Insurance Management
Has oversight for referrals from various channels, ensuring timeliness and accuracy.
Assists in the verification of insurance benefits, obtain prior authorizations, and secure PCP referrals as needed.
Helps to clearly communicate financial responsibilities and referral details to patients as needed.
Administrative Operations
Ensures accurate patient registration and updates in the EHR.
Verifies documentation in both the EHR and CRM systems.
Track referral metrics and assist in preparing reports or dashboards.
Collaboration & Continuous Improvement
Identify inefficiencies in processes and suggest workflow improvements.
Collaborate cross-functionally with clinical and operational teams to streamline care delivery.
Champion R3 values and culture in daily operations and team interactions.
Performance Annual Review (SME)
$27k-39k yearly est. 60d+ ago
Patient Services Associate (Float)
Pediatrix Medical Group
Patient care coordinator job in Fort Worth, TX
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Must be able to travel to satellite office during the week. 50‐75% travel required amongst 8 offices. Mileage is reimbursable.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$25k-33k yearly est. 1d ago
Surgery Scheduler Neurosurgery , Texas Health Dallas
The University of Texas Southwestern Medical Center 4.8
Patient care coordinator job in Dallas, TX
Job Description - Surgery Scheduler Neurosurgery, Texas Health Dallas (869416)
Why UT Southwestern?
With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
Job Summary
Works under minimal supervision to provide advanced scheduling of patients for department or clinic.
Benefits
PPO medical plan, available day one at no cost for full‑time employee‑only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
Experience and Education - Required
Education: High School Diploma or equivalent
Experience: Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling; 5 years of experience working in a medical office environment. Additional education may be considered in lieu of experience.
Preferred Experience
1 year of experience in surgery scheduling.
Job Duties
Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
Provides pre‑certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre‑certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co‑payment or co‑insurance responsibility.
May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time.
Requests and secures tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery.
Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
May research claims on payment denials from third‑party carriers for pre‑certified procedures.
Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human‑subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human‑subjects research records.
Performs other duties as assigned.
Security and EEO Statement
Security: This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO Statement: UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
#J-18808-Ljbffr
$31k-36k yearly est. 5d ago
Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Mansfield, TX
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week; shifts are Monday through Wednesday and Friday, 10:30am - 6:30pm and Saturday, 8:00am - 4:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
How much does a patient care coordinator earn in Rowlett, TX?
The average patient care coordinator in Rowlett, TX earns between $23,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Rowlett, TX
$33,000
What are the biggest employers of Patient Care Coordinators in Rowlett, TX?
The biggest employers of Patient Care Coordinators in Rowlett, TX are: