Patient care coordinator jobs in Salinas, CA - 101 jobs

The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Hours: Monday - Friday 8:00am- 5 pm Pay Range: Up to $23 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Front Desk · Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized · Answer phones, greet and direct guests · Maintain payment pick-up file, manual check distribution · General office communications · Receive and sort mail and currier deliveries · Maintain and organize Mail Room supplies · Maintain postage machine · Holiday decoration of the front desk / lobby and common areas Facility · Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs · General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events · Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes) · Office Equipment - printers, plotters, etc. o Service calls, maintenance of paper and toner, minor troubleshooting o Correspondence with vendors · Conference Rooms o Manage Reservations o Upkeep and maintenance of supplies o Set-up audio visual for meetings as needed o Troubleshoot laptop/tv with IT o Order catering when needed and set up food/drinks neatly and professionally · Office Supplies o Ordering, stocking, and organizing · New Hire Setup o Set-up cubes, desk/offices · Manage online ordering accounts Breakroom · Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas · Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods · Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs · Set-up assistance for all events or scheduled meetings Other - As Needed · Assist with corporate event planning and setup · Pick up catering and set up food/drinks · Office decoration for events or holidays · Assist with misc. tasks from office management Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (Required) Work Location: In person

(with $7,500 Completion Bonus) Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts) Job Summary: We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes. Key Responsibilities: Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams. Coordinate patient care transitions between departments and post-discharge settings. Educate patients and families on treatment plans, medications, and follow-up care. Monitor patient progress and adjust care plans as needed. Ensure compliance with hospital policies, regulatory standards, and quality initiatives. Serve as a resource for clinical staff and assist with problem-solving and workflow improvement. Maintain accurate documentation and communicate effectively with all stakeholders. Qualifications: Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing). Licensure: Current RN license in [State]. Certifications: Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) (preferred) Experience: Minimum 2 years of clinical nursing experience required. Prior experience in care coordination, case management, or leadership role preferred. Skills & Competencies: Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with multidisciplinary teams. Knowledge of care coordination processes and healthcare regulations. Benefits: Weekly pay with competitive rates Health, dental, and vision insurance 401(k) retirement plan with company match Referral bonuses for referring talented professionals into our network Flexible schedules and personalized career support About ATC Healthcare ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice. Reference: KAISJP00245786

Job Description Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical Care Coordinators, Social Workers, Pharmacy Technicians and Care Coordinators. The Care Coordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the Care Coordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our Care Coordinators are the glue that brings all elements of a patient's care together. This is a 6-month, part-time, temporary position with the potential of hiring on. ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities Include: · Telephonically contacts patients who are due for preventive screenings. · Telephonically contacts patients to coordinate chronic disease follow up and testing. · Schedules appointments. · Follows standardized protocols to place orders for due or overdue testing. · Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits). · Connects patients to community resources to address social determinants of health. · Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum. · Adheres to administrative and assigned practice standards regarding confidentiality. · Attends and participates in team meetings. · Adheres to the attendance and punctuality policy. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. MONTAGE VALUES Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinating care across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect. EDUCATION: · Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire. · Preferred: Certificate or associate's degree in medical assisting EXPERIENCE: · Required: 2 or more years of experience working in a primary care setting SKILLS AND ABILITIES: · Ability to appropriately interact with patients, families, staff and others. · Strong interpersonal skills to handle sensitive situations and confidential information. · Must respond sympathetically and maturely to patient needs. · Detail oriented and well organized. · Skill in health information management by appropriately charting patient data. · Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel · Ability to function effectively in a fluid, dynamic, and rapidly changing environment. · Ability to articulate clearly and concisely both verbally and in writing. · Ability to self-direct in keeping with departmental and organizational priorities. · Ability to work autonomously and be directly accountable for assignments. · Ability to work effectively as a team member with physicians and other staff. · Ability to apply attention to detail and accuracy. · Bilingual English/Spanish is preferred. · Knowledge of Monterey County community resources is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : Set and achieve personal sales goals while supporting the goals of the team Greet patients in a timely, professional and engaging manner Introduce new patients to the office and staff Provide patient consultations and communicate information about recommended treatments Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments Nurture the patient relationship to encourage patient retention Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. Paid Time Off (PTO) Medical Dental Vision Continuing education and advancement opportunities 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications 2 years of sales, customer service or related work experience Bilingual Spanish-English skills preferred Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Excellent communication and interpersonal skills High level of ownership, accountability and initiative Friendly, outgoing and motivated personality

Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : * Set and achieve personal sales goals while supporting the goals of the team * Greet patients in a timely, professional and engaging manner * Introduce new patients to the office and staff * Provide patient consultations and communicate information about recommended treatments * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments * Nurture the patient relationship to encourage patient retention * Work as team player to ensure each customer receives the best service possible * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. * Paid Time Off (PTO) * Medical * Dental * Vision * Continuing education and advancement opportunities * 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications * 2 years of sales, customer service or related work experience * Bilingual Spanish-English skills preferred * Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment * Ability to quickly learn new procedures and processes * Excellent communication and interpersonal skills * High level of ownership, accountability and initiative * Friendly, outgoing and motivated personality

Job Title: Patient Care Coordinator Company: iMotion Physical Therapy Are you the type of person who thrives on making a difference in the health and well-being of others? We are seeking a dedicated Patient Care Coordinator to become the linchpin between our patients and the comprehensive Physical Therapy and Rehabilitation services we offer. In this role, you'll be the orchestrator of patient care, an advocate for patient needs, and a pivotal point of communication within our dynamic team. If you have a passion for organizing care, a knack for connecting with people, and a desire to contribute to a community of health and healing, then this is the opportunity for you. Join us, and play a crucial role in ensuring every patient receives the care and attention they deserve. Mission Statement: At iMotion Physical Therapy, our mission is to uphold the highest global standards in physical therapy and rehabilitation, striving to enhance the health and well-being of our patients through outstanding care, education, and preventive strategies. We are dedicated to providing equitable and comprehensive treatment to individuals from all walks of life, ensuring everyone has access to the best possible recovery and health management solutions. Our clinic is committed to ongoing research and collaboration with healthcare professionals to continuously improve and innovate in our field. We firmly believe in sustainable and ethical practices, guiding our patients towards healthier, more fulfilling lives while contributing positively to the broader healthcare community. About iMotion Physical Therapy: Organization and Values: We're more than just a healthcare provider; we're a family dedicated to creating positive change. Our values of Security, Patient-First Ethics, Professionalism, Fun, and Integrity guide us in putting our patients first and maintaining the highest standards in our services and interactions. Our Culture: iMotion Physical Therapy offers a unique work experience, founded on the pillars of Fun, Freedom, Family, and Fortune. Our environment is enjoyable and fulfilling, embracing autonomy and innovative thinking. We foster strong, supportive relationships within our team, valuing each member as part of our family. Our commitment to employee growth ensures prosperity and rewarding career advancement. Department and Reporting Structure for Physical Therapist at iMotion Physical Therapy: Role Overview: As a Patient Care Coordinator (PCC) at iMotion Physical Therapy, you will be an integral member of the administrative team, dedicated to enhancing patient experiences and facilitating seamless care delivery. Your role will intersect with various aspects of patient interaction, from initial contact to the final stages of their therapy journey. Department: The PCC falls under the administrative branch of iMotion Physical Therapy, which is the backbone of clinic operations. This department ensures the efficiency and effectiveness of patient services and the smooth operation of our clinic's front-end activities. Reporting Structure: The Patient Care Coordinator will report directly to the Front Desk Supervisor. This line of reporting supports a structured and efficient communication flow and provides clear direction and support for the PCC role. The Front Desk Supervisor oversees the administrative functions of the clinic and ensures that the team works in unison to provide excellent patient service. Educational Philosophy: At iMotion Physical Therapy, we believe in the power of education, progress, and growth. As a PCC, you will have opportunities to participate in educational initiatives that not only enhance your knowledge and skills but also contribute to the betterment of the entire clinic. We encourage our team members to pursue continuous learning and offer support for professional development. Team Dynamics: While the PCC does not have direct reports, the role is highly collaborative, requiring coordination with therapy staff, medical professionals, and administrative personnel. You will play a key role in ensuring that all parts of the patient care process are connected and functioning smoothly. Your Contribution: In this position, you will contribute to our mission of providing exceptional care by managing patient appointments, handling inquiries, coordinating with healthcare providers, and ensuring that patient care plans are executed flawlessly. Your work will directly impact our patients' experience and the overall success of our therapy programs. Job Description: . Position Summary: Patient Care Coordinator at iMotion Physical Therapy Broad Responsibility: As the Patient Care Coordinator, you are the first point of contact and the face of patient interaction at iMotion Physical Therapy. Your primary role is to coordinate all aspects of patient care, from scheduling appointments to ensuring patients are prepared for their treatment sessions. Functions and Priorities: Efficiently manage patient flow through scheduling and coordination. Serve as a liaison between patients and physical therapists to address concerns and facilitate communication. Maintain meticulous records of patient interactions, appointments, and treatment plans. Immediate Objectives: Quickly assimilate into the iMotion culture and systems. Establish rapport with patients and staff, providing exceptional service from the first interaction. Ensure a seamless patient experience by effectively managing appointments and patient queries. Long-Term Goals: Develop a deep understanding of patient needs and clinic operations to suggest and implement improvements. Foster strong relationships with returning patients, enhancing patient loyalty and satisfaction. Contribute to the overall efficiency and reputation of the clinic by consistently delivering high-quality service. Exceptional Performance Defined: Demonstrated ability to reduce wait times and no-shows through effective scheduling. High patient satisfaction scores and positive feedback. Proactive in identifying and resolving potential issues before they affect patient care. Essential Qualities: Exceptional Organizational Skills: Ability to manage multiple tasks and priorities efficiently to ensure smooth clinic operations and patient scheduling. Interdepartmental Communication: Proficiency in maintaining open and effective channels of communication with billing, marketing, and other departments to synchronize patient care with administrative and promotional activities. Patient Advocacy: A strong sense of advocacy for patient needs, ensuring that each individual receives comprehensive information and support throughout their care journey. Detail-Oriented: Meticulous attention to detail in managing patient records, scheduling, and ensuring that billing information is accurate and communicated effectively. Proactive Problem-Solving: A proactive approach to identifying and addressing potential issues in patient care coordination, including scheduling conflicts or insurance and billing queries. Adaptability: The capacity to adapt to new challenges and changes within the clinic environment, including updates to healthcare regulations and internal processes. Cultural Competency: Sensitivity and awareness of diverse patient backgrounds and the ability to communicate effectively with a diverse patient population. Technological Proficiency: Comfortable using and learning new healthcare and office technology to enhance patient service and clinic efficiency. Collaborative Spirit: A team player who works well with others, values input, and can unite various departments towards a common goal of exceptional patient care. Empathy and Compassion: Genuine empathy and compassion for patients, which is vital in creating a welcoming and caring environment. Key Duties and Responsibilities for the Physical Therapist at iMotion Physical Therapy: Patient Scheduling and Coordination (30% - Daily): Manage and optimize patient appointment scheduling. Coordinate patient care plans and follow-up appointments. Communication and Liaison (20% - Daily): Serve as the primary point of contact for patients, addressing inquiries and concerns. Facilitate communication between patients, healthcare providers, and various departments. Administrative Support (15% - Daily): Perform administrative tasks such as filing, data entry, and maintaining patient records. Ensure accuracy and confidentiality in handling patient information. Billing and Insurance Coordination (10% - Daily): Liaise with the billing department to ensure accurate patient billing and resolve billing issues. Assist patients with insurance queries and documentation. Marketing and Patient Outreach Support (10% - Weekly/Periodically): Collaborate with the marketing department on patient engagement and outreach initiatives. Contribute to the development of marketing materials and strategies. Patient Advocacy and Support (10% - Daily): Advocate for patient needs and preferences throughout their treatment journey. Provide patients with information and resources related to their care. Interdepartmental Collaboration (5% - Daily): Work closely with other departments to streamline processes and enhance patient care. Participate in team meetings and collaborative projects. Total: 100% Day-to-Day Activities: Scheduling Appointments: Schedule, reschedule, and confirm patient appointments. Coordinate appointment times with therapists' availability and patient preferences. Patient Communication: Act as the first point of contact for patients, both in-person and via phone or email. Provide patients with information about their appointments, treatments, and any necessary preparation. Record Management: Maintain accurate and up-to-date patient records, including personal details, treatment plans, and progress notes. Ensure confidentiality and secure handling of patient information. Billing Coordination: Liaise with the billing department to ensure correct patient billing. Assist patients with billing inquiries and insurance claims. Insurance Verification: Verify patients' insurance coverage and communicate any relevant information to patients and therapists. Patient Check-In and Check-Out: Greet patients upon arrival and assist with check-in procedures. Process check-out, including scheduling follow-up appointments and handling payments or billing inquiries. Facilitating Patient Flow: Monitor patient flow in the clinic to minimize wait times and ensure a smooth transition between different stages of their visit. Patient Education and Support: Provide patients with educational materials related to their treatment. Offer support and guidance, particularly to new patients, about clinic procedures and what to expect. Interdepartmental Liaison: Communicate regularly with therapy and administrative staff to coordinate patient care. Participate in team meetings to discuss patient cases, operational improvements, or other relevant topics. Feedback and Follow-Up: Collect feedback from patients regarding their clinic experience. Conduct follow-up communications as necessary for appointment reminders or additional information. In addition to the core responsibilities, the Patient Care Coordinator may be required to undertake additional or unforeseen tasks. These tasks will be consistent with the role's purpose and may arise as a result of evolving business needs, unforeseen circumstances, or to cover for absent colleagues. Flexibility and a team-oriented mindset are essential as we work together to meet the needs of our patients and ensure the smooth operation of iMotion Physical Therapy Qualifications Qualifying Statement: At iMotion Physical Therapy, we understand that the healthcare environment is dynamic and constantly evolving. We value adaptability and a commitment to continuous improvement. Therefore, we encourage our team members to embrace new challenges and opportunities for growth that may arise as part of their roles. We believe that flexibility and a willingness to adapt are key to our collective success and to the advancement of patient care in our community. Qualifications and Educational Requirements for the Physical Therapist at iMotion Physical Therapy: Language Proficiency: Must be fluent in English. Additional language skills in Spanish, Tagalog, or any Chinese languages are highly desirable but not mandatory. Educational Background: A Bachelor's degree is preferred but not a requirement. Relevant coursework or experience in healthcare administration, communication, or related fields can be beneficial. Technical Skills: Must be comfortable with technology and proficient in using office software such as Microsoft Excel and Word. Experience with Electronic Medical Records (EMR) systems is highly advantageous. Mathematical Aptitude: A strong affinity for mathematics and proficiency in handling numerical data is essential. Ability to perform basic calculations and analyze statistical information accurately. Other Key Skills and Attributes: Excellent organizational and time management skills. Strong interpersonal and communication abilities. Ability to multitask and prioritize in a fast-paced environment. A patient-centered approach with a strong commitment to providing high-quality care. A team player with a collaborative mindset, able to work effectively with diverse groups. Essential Soft Skills for a Physical Therapist at iMotion Physical Therapy: Empathy: Understanding and sharing the feelings of patients and colleagues is vital for building trust and rapport, and for providing patient-centered care. Communication Skills: Clear and effective communication is crucial for explaining processes to patients, addressing their concerns, and liaising with other departments. Adaptability: The ability to adjust to changing situations and patient needs is essential in a dynamic healthcare environment. Problem-Solving: Identifying and resolving issues quickly and effectively is important for maintaining smooth operations and patient satisfaction. Attention to Detail: Precision in managing patient records, scheduling, and coordinating care helps prevent errors and enhances the quality of service. Time Management: Efficiently managing time and tasks ensures that all patient needs are met promptly and the clinic operates smoothly. Interpersonal Sensitivity: Being aware of and responsive to the needs and feelings of others fosters a supportive and collaborative work environment. Organizational Skills: The ability to organize tasks and information effectively is key to handling the multifaceted responsibilities of the role. Teamwork: Collaborating effectively with other staff members is essential for ensuring comprehensive care and enhancing clinic efficiency. Cultural Competency: Understanding and respecting diverse patient backgrounds is important for providing inclusive and sensitive care. These soft skills are integral to the success of a Patient Care Coordinator. They ensure not only the efficient operation of clinic processes but also the delivery of high-quality, compassionate care to patients. Top of Form

Job Description (with $7,500 Completion Bonus) Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts) Job Summary: We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes. Key Responsibilities: Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams. Coordinate patient care transitions between departments and post-discharge settings. Educate patients and families on treatment plans, medications, and follow-up care. Monitor patient progress and adjust care plans as needed. Ensure compliance with hospital policies, regulatory standards, and quality initiatives. Serve as a resource for clinical staff and assist with problem-solving and workflow improvement. Maintain accurate documentation and communicate effectively with all stakeholders. Qualifications: Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing). Licensure: Current RN license in [State]. Certifications: Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) (preferred) Experience: Minimum 2 years of clinical nursing experience required. Prior experience in care coordination, case management, or leadership role preferred. Skills & Competencies: Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with multidisciplinary teams. Knowledge of care coordination processes and healthcare regulations. Benefits: Weekly pay with competitive rates Health, dental, and vision insurance 401(k) retirement plan with company match Referral bonuses for referring talented professionals into our network Flexible schedules and personalized career support About ATC Healthcare ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice. Reference: KAISJP00245786

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Mon-Fri 10-7pm, Weekends 10-5pm Pay Range $18 -$20/hr Depending on Experience + BONUS Holiday Pay Must speak Spanish What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR dZ2CumGv6p

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members. Essential Job Duties: Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings Manage direct reports including hiring, training, supervising and mentoring Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution Lead daily meetings with HCCs to discuss pending assessments and hospitalizations Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings Job Requirements: Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience Bachelor's degree preferred Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefits Salary/Wage base range for this role is $80,700 - $106,378 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $80,700-$106,378 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office. If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully. The main responsibilities of this position include: Answering phone calls and relating messages among patients, doctor, and insurance companies Scheduling appointments Scheduling surgeries Getting authorizations for office visits and surgeries Input billing information for insurance companies Posting payments to patient ledgers Prepping and sending invoices to patients Handling the collection of outstanding receivables Collecting co-payments and co-insurance from patients Analyze outstanding accounts receivable Preparing charts Typing reports Filing Qualifications Must be fluent in English, Vietnamese / Korean speaking is a plus Fast typist with strong English grammar and spelling skills Ability to multi-task and prioritize Excellent interpersonal skill and a warm demeanor Able to work independently, but also a team player Good phone manners Detail oriented Customer service oriented attitude Proficient in Word and Excel Additional Information All your information will be kept confidential according to EEO guidelines.

: Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: * Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments * Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day * Performs data entry of insurance information and processes patient co-payments * Screens new members for assignation to our health center and other eligibility purposes * Complies with IHC's HIPAA and Privacy Rules * Uses efficient and clear communication at all times * Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members * Prepares intake information and initial registration following HIPAA guidelines * When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures * Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs * Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider * Attends and participates in all departmental meetings * Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times * Adheres to Finance policies when registering patients for appointments and labs * Participates as a proactive representative of the Patient Centered Health Home * Performs duties utilizing the Team-Based Approach * Performs other duties as assigned Required Qualifications, Knowledge &Abilities: * Fluent in English and Spanish (ability to read, write, and speak) preferred * Requires a high school diploma or GED * Medical Administration Assistant certificate or similar medical certificate is preferred * Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience * Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred * Excellent customer service skills required * Excellent phone skills required * Previous knowledge of office practices and procedures in the medical field preferred * Ability to follow written and oral instructions * Flexibility, initiative, reliability, and creativity * Familiarity with medical computer software and data entry * Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) * Knowledge of & ability to work with the American Indian community & other minority populations * Ability to maintain strict confidentiality * Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site * Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition * Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment * Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment * Willingness to train in other areas of the Medical department Physical Requirements: * Will be working in a fast paced non-profit community health clinic environment and must be able to: * sit, stand and walk for extensive periods of time; * lift up to 35 pounds; and * stoop, squat, or bend frequently * Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description * Ability to visually observe as well as hear and communicate with patients and professional staff * Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors Working Conditions: * Potential exposure to airborne and blood borne infectious diseases and pathogens * Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need * Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm

JOB SUMMARY: This position has primary responsibility for wraparound services, including engagement, assessment, Child and Family Team formation and implementation, development of the Plan of Care and budget, and case management services to adolescents and their families. When indicated as a need by the family, the Care Coordinator provides mental health services and other services to clients. He/she acts as liaison with external agencies and convenes the Child and Family Team with the Child, Family Specialist and Parent Partner. The Team may include family members, County representatives, the client, and others selected by the family. He/she requests and coordinates the delivery of other wraparound services from Starlight Partners staff. He/She documents services, bills for mental health services, and completes tracking and outcomes information and reports. He/She will work closely with and will be responsible for providing direction to a Child and Family Specialist. MINIMUM QUALIFICATIONS Education / Experience Master's degree in child counseling, development or psychology, social services or vocational counseling or related social science field required plus two (2) years direct service experience with seriously mentally disordered clients, at least one (1) year of which must be experience with children and adolescents. One (1) year supervisory experience in an outpatient setting preferred. License or Certification Registration as a MFT Intern or ASW with the Board of Behavioral Sciences (BBS), or Psychological Assistant (PA) with the Board of Psychology Valid California Driver's License POTENTIAL JOB HAZARDS Assaultive adolescents Blood and Body Fluid Contact (Category I) PHYSICAL REQUIREMENTS Ability to physically perform Community Safety Interventions (CSI) Ability to physically perform CPR and basic First Aid Techniques. Ability to visually and audibly assess adolescent's behavior and needs. Ability to sit for periods of 2+ hours. Ability to travel by automobile ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assumes primary facilitative role for wraparound services for assigned families. 2. Conducts initial and ongoing assessments of the client and family to identify strengths and needs. 3. Develops, in collaboration with the Child and Family team, plans of care. 4. Facilitates Child and Family team meetings. Organizes these meetings in collaboration with the Center Coordinator. 5. Provides mental health services, including assessment, plan development, individual and family therapy, and collateral, to clients and their families, as deemed necessary and appropriate through the assessment process and in collaboration with the Child and Family team. Ensures appropriate documentation and billing of services. 6. Guides services provided by the Family Specialists and Parent Partners through the Child and Family team meeting process. 7. Links clients and their families to the Housing and Resource Specialist, as deemed appropriate in partnership with the Child and Family team. 8. Ensures proper follow up on all referrals made to both internal and external resources. 9. Facilitates case management services provided to clients and their families. 10. Manages the budget for each assigned family. Determines the budget amount in collaboration with the Community Services Supervisor.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members. Essential Job Duties: * Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena * Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings * Manage direct reports including hiring, training, supervising and mentoring * Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution * Lead daily meetings with HCCs to discuss pending assessments and hospitalizations * Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings Job Requirements: * Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience * Bachelor's degree preferred * Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. * Medical insurance coverage (Medical, Dental, Vision) * Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days * 401 K savings + match * Bonus eligibility - your hard work translates to more money in your pocket * And additional benefits Salary/Wage base range for this role is $80,700 - $106,378 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $80,700-$106,378 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office. If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully. The main responsibilities of this position include: Answering phone calls and relating messages among patients, doctor, and insurance companies Scheduling appointments Scheduling surgeries Getting authorizations for office visits and surgeries Input billing information for insurance companies Posting payments to patient ledgers Prepping and sending invoices to patients Handling the collection of outstanding receivables Collecting co-payments and co-insurance from patients Analyze outstanding accounts receivable Preparing charts Typing reports Filing Qualifications Must be fluent in English, Vietnamese / Korean speaking is a plus Fast typist with strong English grammar and spelling skills Ability to multi-task and prioritize Excellent interpersonal skill and a warm demeanor Able to work independently, but also a team player Good phone manners Detail oriented Customer service oriented attitude Proficient in Word and Excel Additional Information All your information will be kept confidential according to EEO guidelines.

Front Desk Coordinator - Part Time to Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability weekends . Compensation and Benefits Starting pay: [$18.20 - $19] per hour + Bonus PTO , holiday pay, Medical (Full time) Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

: Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day Performs data entry of insurance information and processes patient co-payments Screens new members for assignation to our health center and other eligibility purposes Complies with IHC's HIPAA and Privacy Rules Uses efficient and clear communication at all times Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members Prepares intake information and initial registration following HIPAA guidelines When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider Attends and participates in all departmental meetings Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times Adheres to Finance policies when registering patients for appointments and labs Participates as a proactive representative of the Patient Centered Health Home Performs duties utilizing the Team-Based Approach Performs other duties as assigned Required Qualifications, Knowledge &Abilities: Fluent in English and Spanish (ability to read, write, and speak) preferred Requires a high school diploma or GED Medical Administration Assistant certificate or similar medical certificate is preferred Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred Excellent customer service skills required Excellent phone skills required Previous knowledge of office practices and procedures in the medical field preferred Ability to follow written and oral instructions Flexibility, initiative, reliability, and creativity Familiarity with medical computer software and data entry Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) Knowledge of & ability to work with the American Indian community & other minority populations Ability to maintain strict confidentiality Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment Willingness to train in other areas of the Medical department Physical Requirements: Will be working in a fast paced non-profit community health clinic environment and must be able to: sit, stand and walk for extensive periods of time; lift up to 35 pounds; and stoop, squat, or bend frequently Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to visually observe as well as hear and communicate with patients and professional staff Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors Working Conditions: Potential exposure to airborne and blood borne infectious diseases and pathogens Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.