Patient Access Representative
Patient care coordinator job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Associate Patient Care Coordinator
Patient care coordinator job in Lake Success, NY
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Infection Disease has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Monday through Friday a 37.5-hour work week from 9:00 am to 5:30 pm. The schedule will be determined by the supervisor upon hire.
Location: 1 Dakota Drive, Suite 218, Lake Success, NY 11042
Primary Responsibilities:
Greets patients, family members and guests with a friendly smile
Assists patients with signing in and completing registration
Enters and scans patient's demographic and insurance information into Epic
Verifies insurance eligibility and benefit information; informs patients of insurance benefits
Collects co-payments and patient balances
Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
Sends patient records to primary care physician
Assists with other tasks as assigned
Ability to cover offices as needed for coverage
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of proficiency in Microsoft Office (Outlook, Word, etc.)
Ability to cover other offices as needed for coverage
Preferred Qualifications:
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Epic experience
Knowledge of insurance carriers and managed care plans
Knowledge of medical terminology
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Patient Care Coordinator
Patient care coordinator job in Bridgeport, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Patient care coordinator job in Commack, NY
Job Description
Are you ready to be the smiling face that brightens someone's day and helps them achieve the smile of their dreams? Do you thrive in a fast-paced environment where your organizational skills and empathetic nature can truly shine? If so, then Silfa Dental Aesthetics in Commack, NY, is looking for a full-time Patient Care Coordinator to join our family! This is your chance to gain invaluable experience, grow professionally, and make a real impact in the exciting world of cosmetic dentistry.
Pay: $23-$28 per hour
Benefits:
A 401(k) with company match
Medical benefits
Paid time off (PTO)
Training and mentorship opportunities
Growth into leadership, marketing, or digital case planning roles
Competitive base salary and performance-based bonuses
SILFA DENTAL AESTHETICS: OUR MISSION
At Silfa Dental Aesthetics, we specialize in implant and cosmetic dentistry. We take pride in providing our patients with exceptional care and outstanding results, all in a warm and welcoming environment. Our practice emphasizes a family-like culture, where every team member is valued. We believe in fostering a positive and supportive atmosphere that allows our staff to grow both personally and professionally. Join us today to help transform smiles and improve lives!
YOUR DAY
As a Patient Care Coordinator, you'll engage with patients, guiding them through dental treatments and financial options. You'll collaborate with clinical and administrative teams to ensure smooth scheduling for appointments and referrals, while managing insurance verification, billing, and payment processing. Maintaining accurate patient records and ensuring HIPAA compliance is essential. At the end of the day, you'll reconcile transactions and generate reports to verify production and collections. You'll also support digital workflows for cosmetic dentistry, including training on Smile Design and 3D case planning, to ensure a seamless patient experience.
REQUIREMENTS
2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
Strong knowledge of dental insurance and third-party financing
Highly organized, coachable, and self-motivated
Passion for patient care, storytelling, and creating unforgettable experiences
Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus
ARE YOU READY TO JOIN OUR AMAZING TEAM?
Ready to apply? We've made it incredibly easy! Our initial application for the Patient Care Coordinator position is a quick and simple 3-minute, mobile-friendly process. Apply today and take the first step toward a fulfilling career with Silfa Dental Aesthetics!
Job Posted by ApplicantPro
Care Coordinator - Roslyn
Patient care coordinator job in Islandia, NY
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.
This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week.
What You'll Do:
* Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
* Manage the schedule of daily appointments and walk-ins
* Take and make calls and communicate via email to other Vet Practices and clients as necessary
* Keep our common areas clean and well stocked
* Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
* Perform other duties as assigned by your team leaders
You Have:
* At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
* Experience in the veterinary industry preferred
* Excellent written and verbal communication skills
* High attention to detail and ability to multitask with accuracy and efficiency
* A high comfort level typing and utilizing multiple computer systems
* Prior experience in veterinary practices or animal care is a plus
We Offer:
* Competitive Pay | $17-$22/hr | Based on Experience
* Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
* Team-Based Profit Sharing
* Strong Team Culture
* Discount on In-Clinic Services for Pets
* Flexible Scheduling Models with scheduled released at least a month in advance
* Paid Parental Leave
* Commuter Benefits
* 401(k) contribution with partial employer match
* Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
* A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our privacy policy.
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Bridgeport, CT
Job Description
Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr
Notes
Local candidates only - must live within 45 minutes of the clinic.
Temp-to-hire opportunity.
Position will split time between Bridgeport and Stamford offices.
Schedule:
Stamford: Monday & Friday
Bridgeport: Tuesday, Wednesday & Thursday
Locations:
Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606
Stamford: 623 Newfield Ave, Stamford, CT 06905
Position Title
Patient Services Coordinator - Urology (Bridgeport/Stamford)
Role Responsibilities
Answer and triage patient calls
Schedule appointments
Process insurance verifications
Scan medical records
Check patients in and out
Requirements
Minimum 1 year of customer service experience in a fast-paced medical office
Patient Care Coordinator
Patient care coordinator job in Huntington, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, confirm, and reschedule patient appointments.
Verify patient insurance information and process necessary paperwork.
Collect co-pays, process payments, and maintain accurate billing records.
Maintain patient records with confidentiality and accuracy.
Assist with prior authorizations and insurance claims as needed.
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
Support the clinical team with administrative tasks as needed.
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus.
Previous experience in a medical office or physical therapy clinic preferred.
Strong customer service and interpersonal skills.
Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of insurance verification and billing procedures is a plus.
Excellent communication skills, both verbal and written.
Compensation:
Starting salary is $17 per hour, based on experience and qualifications.
Benefits (if applicable):
401(k) retirement plan
Competitive pay based on experience.
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
Patient Care Coordinator
Patient care coordinator job in Syosset, NY
Job DescriptionJoin a growing mail-order pharmacy that's transforming the patient experience. PersonalRx is seeking a Bilingual Patient Care Coordinator (English/Spanish) to support patients with compassion, communication, and care in our Syosset, Long Island mail order pharmacy.
If you're a people person who thrives on helping others - and you want a stable, weekday-only position with growth potential - this role is for you.
Full-Time | Monday-Friday | No weekends or late shifts
About PersonalRx
At PersonalRx, we're passionate about helping people live healthier, simpler lives through personalized pharmacy care.
We're a high-touch, high-service pharmacy located on Long Island's North Shore, serving patients nationwide through our innovative mail-order model. Our patients know us, trust us, and rely on us - because we treat them like family.
Learn more: ******************
Why You'll Love Working Here
Competitive hourly pay (based on experience)
Annual performance bonus opportunities
Company equity (RSUs) for top performers
Career growth and promotion opportunities
Brand-new, modern facility
No weekends or late shifts - enjoy work-life balance
Collaborative, supportive, mission-driven team
Comprehensive training and ongoing development
What You'll Do
As a Patient Care Coordinator, you'll be the friendly, empathetic voice our patients look forward to hearing each month. You'll ensure they receive the best care experience through clear communication and attention to detail.
Your key responsibilities include:
Building and maintaining relationships through monthly patient check-ins
Coordinating with doctors' offices for new prescriptions, refills, and prior authorizations
Updating and maintaining accurate patient records (medications, insurance, contact info)
Collaborating with pharmacy and finance teams to resolve delivery or billing issues
Helping patients navigate insurance changes and pharmacy transitions
Staying compliant with all company training and HIPAA standards
What We're Looking For
Bilingual (English & Spanish) - fluent speaking ability required
1+ year of customer service experience (healthcare, pharmacy, or call center preferred)
Excellent communication and phone skills with a professional, empathetic tone
Strong computer and data-entry skills; comfortable using internal systems
NY State Pharmacy Technician License (preferred, not required)
Compassionate, patient-focused mindset with a genuine desire to help others
Ready to Make a Difference?
If you're ready to join a growing healthcare team where your voice matters and your work truly impacts patients' lives - we'd love to meet you.
Apply today! Qualified candidates will be contacted directly by a member of our executive team within a few days.
PersonalRx is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees.
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UovPyXWSTD
Care Coordinator
Patient care coordinator job in New Haven, CT
We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
* Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
* Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
* Develop and evaluate shared plans of care
* Link patients with barriers to community resources
* Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
* Conduct home visits as needed
* Identify barriers to care impacting patients' abilities to adhere to treatments
* Assist patients with insurance enrollment, or other patient assistance programs
* Work collaboratively with clinical teams to meet the need of complex, high-cost patients
* Attend relevant trainings as required and assigned
* Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
* Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
* Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
* Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
* The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
* Major medical, dental and vision
* Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
* Paid Holidays
* Generous Paid Time Off (PTO)
* Tuition reimbursement
* And much more…
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Patient Care Coordinator-Williston Park, NY
Patient care coordinator job in Williston Park, NY
Empire Hearing & Audiology, part of AudioNova 99 Hillside Ave. Suite 99- O Williston Park, NY 11596 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Care patient coordinator
Patient care coordinator job in White Plains, NY
Job Description
Now hiring patient care coordinators to come join a wonderful company in White Plains, NY
The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders.
Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
What you will be doing:
Educational Outreach
Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings.
Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models.
Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers.
Promote awareness and understanding of advanced treatment options through a professional, education-first approach.
Territory Planning & Strategy
Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region.
Develop and execute a comprehensive territory plan using CRM and other digital tools.
Regularly review territory performance to optimize outreach and engagement strategies.
Relationship & Co-Management
Serve as the primary point of contact for partner providers.
Ensure a positive, “white-glove” experience for new referral partners.
Maintain clear communication between referring clinicians and internal care teams.
Establish feedback loops to share appropriate, de-identified patient progress updates.
Troubleshoot issues related to patient intake or prior authorization processes.
Compliance & Administration
Maintain accurate and detailed documentation of all activities within the CRM system.
Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law.
Manage administrative tasks efficiently, including expense reporting and field budgeting.
What you must have:
Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments.
Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices.
Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes.
Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards.
Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences.
Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
Must demonstrate the ability to learn clinical content quickly and communicate it effectively.
Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record.
If you would like to apply email your resume
**********************
Easy ApplyClient Care Supervisor
Patient care coordinator job in White Plains, NY
Job Description
Title: Client Care Supervisor
Reports To: Program Director
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Team of Client Care Coordinators
Purpose of the Role:
Responsible for managing a team of Client Care Coordinators providing case management services to clients with mental health and/or chronic health conditions. In the process, ensure adherence to policies, procedures, and regulations while safeguarding quality and driving positive and measurable outcomes.
Essential Functions of the Role:
Supervise, train, and develop assigned Client Care Coordinators (CCC) in their ability to addresses their client's immediate and emerging needs, resolve issues, advocate, and connect clients to needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation).
Lead and coach assigned team in a manner they become increasingly independent in their capability to manage day-to-day interactions by developing their problem solving, communication and advocacy skills; as well as providing them with needed training (one-on-one, field visits, team meetings, outside training, etc.) that will result in effective and outcome-oriented care coordination.
Ensure care plans and activities are aligned with client goals and in compliance with Health Home or Grant Funding requirements; eliminate potential issues related to billing, reimbursements to the agency and/or an audit from an external entity.
Review a minimum of 10 client case notes per CCC, per week. Monitor and ensure all information (assessments, care plans, care notes) are timely, correlate to and support defined and evolving care plans, notes are professionally written and input correctly into case management system. Provide timely and constructive feedback and act accordingly on areas identified as needing improvement.
Be aware of and provide guidance, and/or direct involvement on cases presenting acute needs.
Conduct supervision meetings with each CCC (one-on-one) reviewing key metrics.
Comply with all other reporting requests made by management.
Monitor CCC quality through direct calls to clients, field visits etc., side-by-side.
Develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office.
Do not settle for “because that's the way it has always been done”; be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.
Team and location assignments based on Agency needs.
Other activities as assigned.
Work Schedule:
Monday - Friday, 9am - 5 pm, 35 hours per week, however flexibility required to address client and Agency needs.
Physical Environment:
Traditional office environment.
Must be comfortable attending appointments at various agencies, facilities, and clients' homes.
Qualifications for this Role:
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work, balancing objectivity, and empathy.
Minimum 2-3 years of care-related experience in advocacy, mediation, and crisis management.
Bachelors in an area of Human Services, Psychology, or 5 years equivalent work experience.
2 years prior supervisory experience highly preferred.
Computer literacy required.
Bilingual English/Spanish a plus.
Flexible availability - based on client and Agency needs.
Compensation Range: $42,000 - $48,000
Dental Front Office Coordinator
Patient care coordinator job in Garden City, NY
We're Hiring: FT Dental Front Office Coordinator in Garden City!
*Dental office experience required
Advanced DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule : Monday, Tuesday, Thursday 8:45AM - 6:00PM, Friday 7:45AM - 3:00PM, and Saturday 7:45AM - 2:00PM.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office insurance experience required.
Eaglesoft experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior dental front desk experience in dental office required .
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
Auto-ApplyPatient Care Representative
Patient care coordinator job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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Auto-ApplyHealth Home Plus (HH+) Care Coordinator Nassau/Suffolk
Patient care coordinator job in Copiague, NY
Health Home Plus (HH+) Care Manager
Be the Bridge. Empower Lives. Thrive with Support.
Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact.
Your Mission: Guide Clients Through Critical Transitions
As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step.
What You'll Do
✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities
✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies
✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs
✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care
✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services
✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness
✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity
What You'll Bring
✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!)
✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions
✅ Strong background in care transitions, discharge planning, community outreach, or case management
✅ A self-starter who is comfortable with extensive fieldwork and building community relationships
✅ Excellent communication, organization, and problem-solving skills
✅ Commitment to trauma-informed, person-centered care
Why You'll Love This Role
✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support
✨ Hands-on, impactful work: See the difference you make every day in the field
✨ Collaborative, mission-driven team that values your voice and expertise
✨ Opportunities for professional growth: Ongoing training, and career advancement
✨ Competitive salary + comprehensive benefits
Patient Care Coordinator
Patient care coordinator job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Patient care coordinator job in New Hyde Park, NY
$19/hr Weekly Pay
Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned
Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month.
Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off
Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans
In-office - Interview
Patient Care Coordinator
Patient care coordinator job in Garden City, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, confirm, and reschedule patient appointments.
Verify patient insurance information and process necessary paperwork.
Collect co-pays, process payments, and maintain accurate billing records.
Maintain patient records with confidentiality and accuracy.
Assist with prior authorizations and insurance claims as needed.
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
Support the clinical team with administrative tasks as needed.
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus.
Previous experience in a medical office or physical therapy clinic preferred.
Strong customer service and interpersonal skills.
Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of insurance verification and billing procedures is a plus.
Excellent communication skills, both verbal and written.
Compensation:
Starting salary is $17 per hour, based on experience and qualifications.
Benefits (if applicable):
401(k) retirement plan
Competitive pay based on experience
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
Client Care Coordinator
Patient care coordinator job in New Rochelle, NY
Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role:
Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines.
For all assigned cases:
Set client goals.
Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly.
o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems.
o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency.
o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating.
Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments.
o Connect with each assigned client minimally 1 x per month.
Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.
Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.
Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.
Other activities as assigned.
Decision Making Authority:
Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses.
Working Relationships:
Internal: Client Care Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule:
Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home
Physical Demands:
Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Computer literacy required.
Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a plus.
Compensation Range: $36,500.00 - $40,000.00 per year
Pediatric Care Coordinator
Patient care coordinator job in New Haven, CT
We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
* Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
* Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
* Use technological platforms to link patients with needs to community resources
* Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
* Conduct home visits as needed
* Identify barriers to care impacting patients' abilities to adhere to treatments.
* Assist patients with insurance enrollment, or other patient assistance programs
* Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
* Attend relevant trainings as required and assigned.
* Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
* Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
* Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
* Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
* The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
* Bilingual in English and Spanish is highly desirable.
Direct Reports
* None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.