Patient care coordinator jobs in South Lyon, MI - 392 jobs

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $18.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm Troy, NY: Monday, Tuesday, Thursday & Friday Greenville, NY: Wednesday What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $18.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm Troy, NY: Monday, Tuesday, Thursday & Friday Greenville, NY: Wednesday What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Work for an employer who loves you back! Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking n Integrated Care Coordinator to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking an Integrated Care Coordinator for our Mt. Morris location. OSITION QUALIFICATIONS: Bachelors degree in Psychology or Social Work; Behavioral Health and/or Medical Clinical Experience. KNOWLEDGE/EXPERIENCE/SKILLS: Must possess knowledge or experience in behavioral health as well as basic medical knowledge. Previous outpatient clinic work experience preferred but not required. DUTIES AND RESPONSIBILITIES: A. Patient Care Assists in the detection of at risk patients who could potentially require further Mental Health and Substance Abuse screening during daily primary care team huddles Performs advanced screening of primary care/ psychiatry / counseling patients for various Mental Health and Substance Abuse Disorders Provides a range of services including screening for social determinants of health, substance abuse, connecting patients with a need to the appropriate services for them, assessing barriers to completing treatment plans; And/or common conditions, assessments and interventions related to chronic disease management. Performs brief behavioral and cognitive interventions and conducts motivational interviewing to develop behavioral strategies aimed at symptom reduction Provides psychoeducation and/or medical education materials for patients and their support systems Triages patients with severe or high-risk behavioral health or substance abuse issues and refers such patients to mental health and substance abuse specialists as appropriate Facilitates and oversees referrals to outpatient and inpatient treatment programs and supports a smooth transition into treatment Performs brief, limited follow-up visits for selected patients and contacts patients post hospitalization when appropriate Assists in preventing relapse or morbidity in conditions that tend to recur over time Assists patients with medication adherence and disease self-management techniques as needed Provides consultation to Primary Care or Behavioral Health Providers both onsite and by phone to enhance understanding of the patient and provide decision support for treatment planning and symptom monitoring Maintains a visible presence in the Community Health Center and participates in clinical staff meetings and Quality Improvement activities as required B. Training: Educates Primary Care Team in recognizing and treating Mental Health and Substance Abuse disorders using basic principles of brief behavioral and cognitive interventions Assists in training the Medical Assistants and Primary Care Providers to feel more comfortable handling crisis situations and possible suicidality Assists in training the Psychiatry and/or Medical Assistants on making referrals for treatment when the Clinical Specialist is not available. Assists in training the Psychiatry and/or Medical Assistants and Primary Care Providers in Mental Health laws and regulations C. Administrative Reports quality improvement measures required for Grants, UDS and Meaningful Use Aids in capturing program evaluation and fidelity measures Participates in the Quality Management Program and Policies and Procedures of the Psychiatry and Counseling Department, maintains performance improvement standards, policies, and procedures that ensure safe and therapeutically effective and preventative mental health care and continuity of that care for patients and their families. Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations. Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package. Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.

Job Description Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team! 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Patient Service Representative: Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times. Data entry Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion. Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments. Schedules any STAT tests ordered by the provider. Consistently and accurately utilizes department scheduling guidelines. Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.). Participates in patient outreach. Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests. Conforms with and abides by all regulations, policies, work practices, and instructions. Provides administrative support to clinical staff. Requirements for the Patient Service Representative: Minimum of High School Diploma Previous medical office experience preferred Knowledge of medical insurance rules preferred Experience using an electronic medical record preferred Ability to work effectively and independently within their work area, staying on task. Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees. Routine testing/training on various job-related skills and competencies. Excellent communication skills, both written and verbal. Ability to communicate in a friendly, helpful manner with all patients and co-workers. Excellent computer skills. Pushing patients in wheelchairs. Apply now or call us at (517) 787-6150 for more information!

Benefits: 401(k) Company parties Dental insurance Employee discounts Health insurance Dental Patient Coordinator (Dental Insurance/Dental Codes Knowledge Required With Experience) Job description: Job Summary We are seeking a dedicated, Friendly, and detail-oriented Patient Coordinator to join our awesome Dental team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient appointments, and maintaining medical records. This position requires strong customer service skills, knowledge of dental terminology and ADA Billing Codes. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures. Schedule and confirm patient appointments, ensuring optimal use of clinic resources. Maintain accurate medical/dental records and ensure compliance with HIPAA regulations. Provide information to patients regarding their treatment plans, insurance coverage, and office policies. Handle incoming calls professionally, addressing patient inquiries and concerns with excellent phone etiquette. Assist in the management of office operations, including sending insurance priors, following up on them, and following up on unpaid insurance claims and accounts. Collaborate with healthcare providers to facilitate effective communication regarding patient care. Support billing processes by understanding dental coding and insurance claims as needed. Qualifications Proficiency in dental terminology is required. Familiarity with HIPAA regulations is essential for maintaining patient confidentiality. Previous experience of at least 1 year in a dental office as front desk, patient care coordinator, treatment care coordinator, or billing personnel is required. Strong customer service skills with the ability to communicate effectively with patients and staff. Excellent phone etiquette and interpersonal skills are necessary for this role. Ability to ensure highest quality customer service to our patients and getting them the care they need while appropriately balancing the revenue management of the practice is a must Ability to work collaboratively in a fast-paced clinic environment while maintaining attention to detail. If you are passionate about applying your skills to provide exceptional patient care and possess the necessary qualifications, we encourage you to apply for this rewarding and fulfilling opportunity as a Patient Coordinator with us!!!!! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your preferred pay rate? Experience: Dental receptionist: 1 year (Required) Language: Spanish Fluently (Preferred) Work Location: In person

Job Description Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Skills: Required Skills & Experience: One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education: Required Education: High School Diploma. Preferred Education: N/A Required Certification & Licensure: N/A Preferred Certification & Licensure: N/A

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: * Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: * Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Garden City Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays. Monday 1:00pm - 6:30pm, Tuesday 6:30am - 1:30pm, Wednesday 11:00am - 6:30pm, Thursday 6:30am - 1:00pm, and Friday 1:00pm - 7:30pm. Open Flexibility to help cover in a team environment is needed. Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is preferred. * Medical Receptionist Experience preferred. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Hourly Pay Rate: $16.50 - $18 Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. **Job Purpose:** The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments. Essential Functions: + Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly. + Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing. + Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary. + Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary. + Initiate and work up refund requests for overpayments. + Process refunds and credit balances to patients or payers. + Identify account problems, patterns, and trends. + Assist with additional payment-related functions as necessary. + Assist and respond to reports in a professional manner. + Comply with state/federal regulations and adhere to HIPAA and PHI guidelines. + Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company. + Communicate refund status with patients/insurance companies. + Maintains refund tracking spreadsheet for all refund requests. + Follow up on requests submitted to ensure payment has been received. + Post adjustment and or payment corrections to patient accounts in billing software. + Perform other duties as assigned to meet business needs. Qualifications + 2 or more years' experience working with medical refunds preferred. + High School Diploma or equivalent degree preferred. + Associate's degree preferred. + Previous healthcare billing and/or payment posting experience required. + Basic computer knowledge (Windows, MS Word, MS Excel, Internet). + Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred. + Strong Attention to detail. + Ability to interact effectively and professionally with individuals at all levels; both internal and external. + Must be able to work as part of a team. + Knowledge of medical terminology preferred. + Knowledge of health insurance preferred. + Familiarity with Chemotherapy and Radiation Billing preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general directions on standard work; receives detailed instruction on new assignments. + Consults with supervisors or senior peers on complex and unusual problems. **Anticipated hourly range:** $15.70 - $24.75 Hourly USD **Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible. **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Easterseals MORC is hiring for an IDD Care Coordinator to help make a difference and become part of something bigger than yourself! that serves Wayne County. We are looking for Game Changers The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Paid leave options available Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications: Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines Possess a valid Michigan driver's license Duties and Responsibilities: Develop and monitor individual treatment and support plans, including accommodations for communication and choice. Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding. Provide counseling, education, and guidance for empowerment, social skills, and relationship building. Train caregivers to meet needs and wishes Assist in accessing community services and natural supports. Help select health care providers and manage financial resources. Maintain contact with significant family members for input and service satisfaction. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Mon-Fri 10:00am-6:30pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate. Essential Functions Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services. Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis. Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.). Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary. Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process. May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team. Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC. May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely. Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients. Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary. Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies. May assist with scheduling and review of initial time off requests for further management review. Completes audits and task lists as assigned by the management team. Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns. Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate. Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process. Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed. Merged Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patients directly as necessary. Participate with Joint Commission, or other regulatory reviews as needed. Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process. Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate. Maintain or exceed the Corewell Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination. Qualifications Required High School Diploma or equivalent 2 year experience 1 year of relevant experience customer service role or health care industry Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc). Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak Department Name Admitting and Registration - Royal Oak Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4 p.m. Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals! Are YOU Looking to be on the other side of the spectrum and be that person that schedules great caregivers for our clients that need us and YOU? Are you proactive, comfortable with risk and quick to connect? Then we need YOU and YOU need us!! **Rewarding Opportunity for the Right Candidate with the heart and passion for helping families in need!** **Salaried position with excellent benefits** AdvisaCare is growing by leaps and bounds and is looking for a Home Care Scheduling Coordinator to work out of our Troy location! Requirements What you'll be doing as a Scheduling Coordinator: Answer and triage calls from caregivers, clients and prospects Manage client and caregiver schedules to ensure every shift is staffed Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions Assist with all aspects of office administration Ability to be on-call for after business hour calls and scheduling modifications Willing to work in field as needed- Must have Direct Patient Hands on Care experience As a Scheduling Coordinator, you will: Ensure each patient is getting the unique care that they need, and we know we can deliver Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare. Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them. Benefits About You: You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it!. Does this describe you? Then you may be a great fit for AdvisaCare!! We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan! Join the AdvisaCare family and let's make a difference together!

NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bi-lingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

POSITION DESCRIPTION Certified Community Behavioral Health Clinic Job Title: Care Coordinator Reports To: Program Manger Status: Full Time FLSA Status: Non-Exempt Our Mission: As a CCHBC, Certified Behavioral Health Clinic, our mission is to provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential. General Acknowledgement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Summary: The Behavioral Health Care Coordinator plays a crucial role in facilitating comprehensive care for individuals with behavioral health needs. This position involves coordinating services, advocating for patients, and collaborating with healthcare teams to ensure optimal treatment outcomes. Primary Duties and Responsibilities: Care Coordination: Evaluate patients' behavioral health needs, present tailored care plans, and enroll individuals in the State System to access necessary services. Coordinate services across various providers, including mental health professionals, primary care physicians, and community resources. Patient Advocacy: Serve as a liaison between patients, families, and healthcare providers. Advocate for patients' rights and access to necessary services and resources. Case Management: Monitor patient progress and support the adjustment of care plans as needed. Maintain accurate and up-to-date documentation of patient interactions and treatment plans. Education and Support: Offer support and guidance to help patients navigate their care journey. Work closely with interdisciplinary teams to promote integrated care. Participate in case reviews and team meetings to discuss patient progress and care strategies. Crisis Intervention: Collaborate with emergency services as needed to ensure patient safety. Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Previous experience in behavioral health care coordination or case management. Excellent communication and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Proficient in electronic health record (EHR) systems. Education, Certificates, Licenses, Registrations: To perform this job successfully an individual should have a high school diploma or GED High School Diploma or equivalent, Bachelor's degree in psychology, social work, nursing, or a related field. Community Health Worker Training preferred but not required. Strong communication skills, both written and verbal; Valid Michigan Driver's License, appropriate insurance and use of own vehicle. Working Conditions: Job responsibilities will be performed within an office environment. To perform this job successfully an individual must have the ability to work in a sitting position at a computer for up to 8 hours per day. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements: While performing the duties of this job, the employee is regularly required to, walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard. Close vision requirements due to computer work. Regular, predictable attendance is required. Direct reports: None

Job Title: Patient Experience Specialist Reports To: On-site Manager The ideal candidate is an experienced customer service professional with a proven track record of delivering exceptional service and resolving issues effectively. Drawing from backgrounds in customer-facing roles such as banking, hospitality, retail, or healthcare settings, you will act as the primary point of contact for patients, providing empathetic support, clear guidance, and swift resolutions to ensure every interaction is positive and stress-free. Under the supervision of the Manager, you will leverage your customer service expertise-ideally combined with healthcare experience-to handle patient inquiries, coordinate services seamlessly, anticipate needs, and foster lasting trust, creating outstanding experiences in a healthcare environment. Key Responsibilities: Serve as the main point of contact for patients, providing empathetic, professional, and solution-focused support via phone, in-person, or digital channels to resolve concerns quickly and effectively. Deliver clear, courteous communication in all interactions, actively listening to patient needs and ensuring they feel valued, heard, and supported throughout their healthcare journey. Accurately maintain and update patient information in Electronic Health Records (EHR) systems while adhering to privacy and confidentiality standards. Coordinate timely and accurate information sharing between providers, specialists, pharmacies, and partners to prevent delays and enhance service flow. Proactively identify and address potential barriers to care, connecting patients with resources and support to remove obstacles and improve accessibility. Manage pre- and post-visit coordination, including appointment reminders, follow-ups, and feedback collection, to create smooth, hassle-free experiences. Oversee patient interactions related to specialized services (e.g., acquisitions, infusions, and treatments), ensuring clear explanations, comfort, and adherence to protocols. Drive high levels of patient satisfaction by anticipating needs, promptly addressing feedback or complaints, and going the extra mile to exceed expectations. Collaborate with clinical and administrative teams to streamline processes, reduce wait times, and elevate overall service quality. Participate in service improvement projects, sharing insights from customer service and healthcare best practices to refine workflows and training programs. Commit to ongoing training in customer service excellence, de-escalation techniques, patient advocacy, and healthcare operations. Perform other duties as assigned, including providing coverage or support at additional locations as needed. Why Work for EPIC Health? We offer a competitive compensation and benefits package, including: Competitive Pay Opportunities for Professional and Personal Growth Medical, Dental, and Vision Coverage Short and Long-Term Disability, Life & AD&D Insurance 401(k) Holiday, Vacation, Personal, and Sick Time-Off Employee Recognition and Assistance Programs Who You Are: High school diploma or GED required; additional education or certifications in customer service, healthcare administration, or related fields are a plus. Minimum of 2 years of experience in customer-facing roles (e.g., banking, hospitality, retail, or healthcare environments strongly preferred). Passionate about service excellence, problem-solving, and creating positive customer/patient interactions. Excellent communication and interpersonal skills, with proven ability to build rapport and handle diverse situations calmly. Strong organizational and multitasking skills, thriving in a dynamic, fast-paced setting. Proactive and adaptable, with a knack for identifying and implementing solutions to improve satisfaction. Comfortable with technology, including EHR systems and other tools (training provided). A collaborative team player who excels in high-performance, supportive environments.

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness. In this role you will be responsible for: · Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program · Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart · Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits · Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times · Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner Required Qualifications · High School Graduate or GED equivalent. · Excellent verbal and written communication skills. · Must be able to communicate professionally with all levels of the organization. · Basic computer skills. · Ability to read maps with general knowledge of the demographic area. Desired Qualifications · Medical Assistant or Certified Nurse Aid Certification preferred · Prefer experience with the geriatric population with a concentration in behavioral health care. Location · Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours · Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$19-$22 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.