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  • Patient Care Coordinator

    AEG 4.6company rating

    Patient care coordinator job in New Haven, CT

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $48k-64k yearly est. 9h ago
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  • Intensive Care Coordinator, Patchogue

    Nadap NYS Inc.

    Patient care coordinator job in Patchogue, NY

    The Intensive Care Coordinator (ICC) provides assessment, care planning, and service coordination activities for eligible clients, with significant behavioral health, mental health, and/or medical needs. The ICC works closely with other health and social service providers to ensure comprehensive and appropriate care needs are met to stabilize participants, promoting access to health and wellness while reducing healthcare costs. Essential Functions * Monitor progress of each client on an ongoing basis through delivery of face to face, escort, written, electronic and telephonic outreach/monitoring/collaboration and planning activities, in accordance with Health Home, DOH, OMH, and departmental guidelines. * Complete client-centered comprehensive functional assessments to identify the medical, behavioral health, and social needs/goals of each client. * Develop, adhere to, and document daily schedule of appointments; inform supervisor of scheduling conflicts or changes and maintain accurate record of daily activities. Participate in individual and group supervision as scheduled by the appointed supervisor. * Develop, review, and update written/electronic person-centered care plans that are driven by functional assessment outcomes. Shared and develop/update care plan in partnership with the client and their Health Home network partners and collateral supports. Ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home. * Maintain an accurate caseload panel through prompt identification and response to cases appropriate for level of care changes including but not limited to discharge or transfer activities. * Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates and participating in case conferences as needed (and as outlined in the policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all assigned members. * Promptly review and address any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities. * Provide services to clients as needed to meet Care Plan objectives, including facilitating referrals to medical, behavioral health and social assistance entities; assisting with management of entitlements (Medicaid, SNAP benefits, SSI, etc.); assisting with securing stable housing; and arranging transportation and other services to support wellness and health care compliance. * Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines. * Performs other duties as assigned. Qualifications: * Bachelor's Degree in Social Work, Human Services or related field required * Degree in social work, public health, or mental health counseling preferred with two years' experience or a master's degree with one year experience. Hiring Criteria may change depending on standards of governing entity of target population (i.e. DOH, OMH, etc.) * Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines. * Caseloads may flex based on need and acuity of targeted population. Flexibility in caseload management required. * Bilingual Spanish Preferred * Must provide personal vehicle and valid driver's license -- mileage reimbursement offered Salary: $55,000/ year nonbilingual - $57,000/year bilingual spanish speaker Schedule: Monday - Friday onsite/field work/ hybrid schedule after 3 months of working NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at **************
    $55k-57k yearly 36d ago
  • Radiology Patient Care Coordinator - Temp

    Stonybrooku

    Patient care coordinator job in Stony Brook, NY

    Radiology Patient Care Coordinator - Temp At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image. Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS. · Perform other duties as assigned to include but not limited to the through-put of out-patients for exams. · Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers. · Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community. · Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor. · Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system. · Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events. · Maintain equipment such as printer and fax machines and immediately report any malfunctions. Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience. or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service. · One year of experience in a medical healthcare setting and/or customer service experience. · Critical thinking and problem-solving skills, with excellent organizational skills. · Ability to multi-task and pay close attention to detail. · Ability to work as an efficient team member and have superior written and expressive communication skills. Preferred Qualifications: · Bachelor's Degree· Radiology Experience. · Knowledge of hospital computer systems such as Life Image. · Knowledge of insurance & managed care requirements. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital
    $45.4k-50.5k yearly Auto-Apply 1d ago
  • Radiology Patient Care Coordinator - Temp

    Sbhu

    Patient care coordinator job in Stony Brook, NY

    Radiology Patient Care Coordinator - Temp At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image. Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS. · Perform other duties as assigned to include but not limited to the through-put of out-patients for exams. · Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers. · Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community. · Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor. · Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system. · Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events. · Maintain equipment such as printer and fax machines and immediately report any malfunctions. Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience. or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service. · One year of experience in a medical healthcare setting and/or customer service experience. · Critical thinking and problem-solving skills, with excellent organizational skills. · Ability to multi-task and pay close attention to detail. · Ability to work as an efficient team member and have superior written and expressive communication skills. Preferred Qualifications: · Bachelor's Degree· Radiology Experience. · Knowledge of hospital computer systems such as Life Image. · Knowledge of insurance & managed care requirements. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. _______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential. ” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital
    $45.4k-50.5k yearly Auto-Apply 13h ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient care coordinator job in North Haven, CT

    Our office, Connecticut Oral Surgery Centers - North Haven, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Monday - Friday- No weekends required Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$18-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $18-23 hourly Auto-Apply 4d ago
  • Patient Care Coordinator - Meriden Family Dental

    Ct Dental Mgmt

    Patient care coordinator job in Meriden, CT

    Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What We're Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $17k-40k yearly est. Easy Apply 60d+ ago
  • Patient Care Coordinator I

    Boston Orthotics & Prosthetics

    Patient care coordinator job in Guilford, CT

    OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
    $17k-40k yearly est. Auto-Apply 7d ago
  • Patient Care Coordinator

    Recovry Physical Therapy PLLC

    Patient care coordinator job in Huntington, NY

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Vision insurance 401(k) matching We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks. Duties: Greet patients warmly and check them in for appointments Answer phone calls, respond to inquiries, and direct calls appropriately Schedule, confirm, and reschedule patient appointments Verify patient insurance information and process necessary paperwork Collect co-pays, process payments, and maintain accurate billing records Maintain patient records with confidentiality and accuracy Assist with prior authorizations and insurance claims as needed Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials Support the clinical team with administrative tasks as needed Requirements: High school diploma or equivalent required; additional education in medical administration is a plus Previous experience in a medical office or physical therapy clinic preferred Strong customer service and interpersonal skills Proficiency in using electronic medical records (EMR) systems and Microsoft Office Ability to multitask and work efficiently in a fast-paced environment Knowledge of insurance verification and billing procedures is a plus Excellent communication skills, both verbal and written Compensation: Starting salary is $17 per hour, based on experience and qualifications Benefits (if applicable): 401(k) 401(k) matching Competitive pay based on experience. Dental insurance Health insurance Paid time off and holidays Vision insurance
    $17 hourly 24d ago
  • Patient Care Representative

    42 North Dental

    Patient care coordinator job in Groton, CT

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask
    $32k-41k yearly est. Auto-Apply 8d ago
  • Part-Time Scheduling Specialist

    Freudigman & Billings LLC

    Patient care coordinator job in Westport, CT

    Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture: Understanding how a single decision can influence multiple outcomes down the line Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.
    $41k-68k yearly est. 14d ago
  • Front Desk Coordinator (Full-Time - Long Island, NY - Lake Success/New Hyde Park)

    Brightline 4.3company rating

    Patient care coordinator job in Islandia, NY

    Welcome to Brightline! We are searching for a stellar full-time (40 hours/week) Front Desk Coordinator to join our team. In this role, you will play a critical part in establishing trust with our patients, supporting clinicians, and ensuring smooth day-to-day clinic operations. You'll be a key point of connection for families and providers alike - handling admissions calls, scheduling, inventory management, and other essential administrative functions. You'll also help foster a positive office culture, build systems, and incorporate clinician feedback to support providers in the life-changing work they do. This is an exciting opportunity to join a small, brand-new clinic with a mighty team during a pivotal growth phase. Your work will be integral to delivering exceptional support to every member who accesses our services. This is a fully in-person role at our Long Island, New Hyde Park clinic location. Hours are 9am-5pm (EST), with potential rotational weekend coverage (e.g., every other Saturday). Responsibilities: Oversee daily clinic operations-from big-picture coordination to day-to-day details-including opening and closing duties and general office upkeep Proactively identify opportunities to delight members, reduce administrative burden for clinicians, and improve operational processes as we scale Serve as the first point of contact for patients and families, warmly welcoming them to the clinic and checking patients in for visits Schedule initial and ongoing appointments for members Ensure a seamless patient experience by confirming completion of required paperwork and supporting ongoing scheduling needs Provide care coordination support, including communication with PCPs, teachers, and other providers; managing referrals, records requests, and case updates to ensure timely follow-through for families Conduct insurance eligibility checks; handle billing, payment inquiries, and collections; and assist clinicians with prior authorizations as needed Support in-person and virtual appointments with a range of administrative tasks supporting across Brightline clinics & virtual care settings Maintain a welcoming, well-functioning clinic environment, including general upkeep, light décor for special occasions, and coordination with building management and external vendors Manage office operations and resources, including office and testing inventory, supply ordering and deliveries, and support in management of the office budget Participate in special projects across clinics focused on improving the patient and provider experience Support marketing or outreach efforts as needed (e.g., school fairs, pediatric office drop-offs, community events, community calls), representing the clinic professionally Requirements: A passion for our mission to redefine behavioral health for children and their families A strong desire to create a standout patient experience, with a background in excellent customer service A genuine commitment to supporting clinicians in their life-changing work Experience in roles with high autonomy and high expectations Enthusiasm for building something new-and the drive to work hard, grow, and make a meaningful impact for families Comfort with a wide range of technologies, including email, EHRs, and scheduling tools, and confidence learning new systems quickly and providing thoughtful feedback Excellent written and verbal communication skills and a warm, welcoming presence with families Strong attention to detail and a commitment to following through on tasks, both simple and complex Exceptional organizational skills, flexibility, and the ability to prioritize effectively day to day Previous experience in a medical office and/or familiarity with insurance billing (a plus) A love of contributing to a thriving office and company culture A bias for action-responding quickly and taking ownership A “nothing is too big, nothing is too small” mindset Benefits and Perks Health Coverage: Medical, dental, and vision insurance, plus life and long term disability coverage and a flexible spending account (FSA) Time Off: Paid time off, paid sick time, 12 paid holidays, and paid parental leave Financial Wellness: 401(k)* Stipends and Reimbursements: Health and wellness stipend, professional development reimbursement, commuter benefits, and cell phone and internet reimbursement. Work Environment: A collaborative, clinician-led culture that fosters connection, support, and community At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of salary, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base hourly range for applicants is $24-$28. Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to: building a future where all families can access inclusive, high-quality care creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems ensuring that every employee, candidate, client, and family we serve is valued and respected About Brightline Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline's virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline's generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We've been nationally recognized for clinical excellence and innovation for several years - recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024) . Brightline is based in Palo Alto and is backed by investors including Boston Children's Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.
    $33k-41k yearly est. Auto-Apply 12d ago
  • Senior Care Coordinator - 0005Y - Mon-Fri 9AM-5PM

    Welllife Network 3.4company rating

    Patient care coordinator job in Smithtown, NY

    Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York's largest nonprofit health and human services organizations, you'll join a team dedicated to compassion, inclusion, and excellence - helping individuals and families thrive every day. Position Summary: Maintain all duties and responsibilities of a Care Coordinator, including managing a modified caseload. Essential Accountabilities: 1. Maintain all duties and responsibilities of a Care Coordinator, including managing a modified caseload. 2. Supervise a team of 8-10 Care Coordinators. 3. Review submission of all documentation in client charts (including progress notes, intake assessments, annual updates and discharge documents) for all team members, including timeliness of submission as per health home deadlines as well as for content and quality of services provided. 4. Maintain a working knowledge of team caseloads. 5. Train new staff members in all areas of program policy, health home requirements/deadlines and submission of documents into the EMR. 6. Attend intakes/home visits with team members as needed to ensure staff safety, provide guidance for new staff, or to offer consultation as requested. 7. Act as consultant for all members of the team to provide information regarding community resources, social welfare programs and other information as needed. 8. Address client concerns and/or grievances that are not able to be resolved directly with the Care Coordinator. 9. Co-facilitate weekly team meetings with program coordinator to review concerns/issues with clients and to relay information regarding program changes/updates to policy, as well as to share any new resource information amongst the team. 10. Attend bi-weekly operations meetings with the Program Director to discuss program issues/concerns, policy changes and relay any staff concerns. 11. Attend individual supervision as scheduled with the Program Director to discuss needs and concerns and work on supervisory skills development. 12. Attend periodic trainings to enhance skill levels and remain abreast of system changes (including MAPP, HARP, and DSRIP). 13. Participate in activities through the health home and other sources to enhance program development and to assist with developing and improving systems of care coordination service delivery. 14. Work closely with both the Program Coordinators and Director to address any issues that arise with staff and to ensure smooth implementation of program policy. 15. Assist Program Coordinator with any additional tasks concerning departmental needs. What You'll Gain Compensation: Competitive hourly rate based on experience. Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching). Work-Life Balance: Paid time off, holidays, and personal days. Wellness Program: Free and low-cost gym and wellness access and support. Training & Growth: Ongoing professional development and career advancement opportunities. Meaningful Work: Direct impact on the lives of youth and their families. Supportive Environment: A collaborative team that values your contributions Qualifications Masters degree in social service field plus two years experience in Human Services or a Bachelors degree in a social service field plus 4 years experience in Human Services preferred. A Masters degree in a social service field plus one years experience in Human Services or a Bachelors degree in any field plus five years experience in Human Services required. NYS drivers license and access to a vehicle. Excellent communication skills.
    $33k-38k yearly est. 17d ago
  • Pre-Registration Specialist

    Fair Haven Community Health Care 4.0company rating

    Patient care coordinator job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $35k-40k yearly est. Auto-Apply 36d ago
  • Health Home Plus (HH+) Care Coordinator Nassau/Suffolk

    New Horizon Counseling Center 3.9company rating

    Patient care coordinator job in Copiague, NY

    Health Home Plus (HH+) Care Manager Be the Bridge. Empower Lives. Thrive with Support. Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact. Your Mission: Guide Clients Through Critical Transitions As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step. What You'll Do ✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities ✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies ✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs ✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care ✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services ✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness ✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity What You'll Bring ✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!) ✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions ✅ Strong background in care transitions, discharge planning, community outreach, or case management ✅ A self-starter who is comfortable with extensive fieldwork and building community relationships ✅ Excellent communication, organization, and problem-solving skills ✅ Commitment to trauma-informed, person-centered care Why You'll Love This Role ✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support ✨ Hands-on, impactful work: See the difference you make every day in the field ✨ Collaborative, mission-driven team that values your voice and expertise ✨ Opportunities for professional growth: Ongoing training, and career advancement ✨ Competitive salary + comprehensive benefits
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient care coordinator job in North Haven, CT

    Job Description Our office, Connecticut Oral Surgery Centers - North Haven, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Monday - Friday- No weekends required Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$18-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $18-23 hourly 4d ago
  • Patient Care Coordinator Meriden Family Dental

    Ct Dental Mgmt

    Patient care coordinator job in Meriden, CT

    Job DescriptionSalary: Position: Full-Time Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What Were Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $17k-40k yearly est. Easy Apply 20d ago
  • Patient Care Coordinator I

    Boston Orthotics & Prosthetics

    Patient care coordinator job in Guilford, CT

    OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
    $17k-40k yearly est. Auto-Apply 6d ago
  • Part-Time Scheduling Specialist

    Freudigman & Billings LLC

    Patient care coordinator job in Westport, CT

    Job DescriptionSalary: Hourly based on experience Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture:Understanding how a single decision can influence multiple outcomes down the line Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.
    $41k-68k yearly est. 14d ago
  • Patient Care Representative

    42 North Dental

    Patient care coordinator job in Meriden, CT

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Pre-Registration Specialist

    Fair Haven Community Health Care 4.0company rating

    Patient care coordinator job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR 6MEyWAQFRj
    $35k-40k yearly est. 6d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Southampton, NY?

The average patient care coordinator in Southampton, NY earns between $14,000 and $67,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Southampton, NY

$30,000
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