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Patient care coordinator jobs in Spokane, WA - 52 jobs

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  • Patient Care Coordinator ** Not Remote **

    Cancer Care Northwest 4.5company rating

    Patient care coordinator job in Spokane, WA

    For over four decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day, and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. We are seeking a full time scheduler. This position is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers incoming calls and directs calls to appropriate personnel as needed. Also serves as a liaison between patients and medical staff. QUALIFICATIONS To perform this job successfully, an individual must have: * High School Diploma or a General Education Degree * five (5) years' office experience. It is preferred an individual have previous medical office experience. * 2 years of medical scheduling experience Benefit information and eligibility can be found at ************************************************** Hourly Salary DOE $22.33 - $31.27
    $22.3-31.3 hourly 5d ago
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  • Patient Care Coordinator Float (Pay Differential)

    Kinwell

    Patient care coordinator job in Spokane, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Float Patient Care Coordinator to support our three clinics in Spokane and Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. This role qualifies for 10% pay differential for employees in the Float Patient Care Coordinator role. If you transfer to a position dedicated to one clinic, a pay differential will no longer apply. What you'll do: * Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington. * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00
    $41.5k-62.3k yearly Auto-Apply 5d ago
  • Patient Service Representative

    Cardiac Study Center

    Patient care coordinator job in Spokane, WA

    Front Desk - Patient Service Representative Spokane, WA Full-Time | In-Office | Monday-Friday (Closed weekends/holidays) $20.24 - $36.66 per hour About Us Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first. Job Summary We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience. Responsibilities Greet patients, visitors, and guests professionally Verify and update patient demographics and insurance information Register new patients who have not pre-registered Coordinate with insurance specialists for referrals as needed Collect and balance co-payments and daily ledgers Prepare next-day appointment schedules Request clinic supply orders when needed Support other front office team members as available Close and secure the clinic at the end of the workday Other administrative tasks as assigned Qualifications Required: High school diploma or GED 1-3 years of experience in a healthcare or front desk role Strong communication and customer service skills Basic math skills and attention to detail Ability to multitask in a fast-paced environment Willingness to occasionally travel between clinic sites Preferred: Experience in a medical office or cardiology setting Knowledge of EMR systems Knowledge of Microsoft Office Benefits Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education) Medical, dental, and vision insurance Paid time off and paid holidays 401(k) with employer match Opportunities for internal growth and development Work Location 910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position. Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.
    $20.2-36.7 hourly Auto-Apply 10d ago
  • Patient Services Representative - AHCC

    State of Washington

    Patient care coordinator job in Spokane, WA

    Patient Services Representative Fulltime, Non-Permanent Airway Heights Corrections Center Airway Heights, WA. Hourly salary: $24.83-$33.08 Monthly salary: $4,320.00-$5,756.00 Schedule: 6:00am-2:30pm (0600-1430) Monday-Friday (Saturday/Sunday off) The Department of Corrections is seeking a highly motivated and qualified individual for a fulltime, non-permanent Patient Services Representative position at the Airway Heights Corrections Center located in Airway Heights, WA. Under the supervision of the Health Services Secretary Supervisor, this incumbent supports that mission to provide quality on-site and off-site health care services to patients, consistent with the provisions of DOC's Offender Health Plan. The Patient Services Representative will work collaboratively with the clinical providers and transport team utilizing the established CRC Process and Scheduling Process and guidelines. The incumbent will cross train to serve as a backup for other Patient Service Representative staff as needed. Will support adherence to DOC Policy. At the Department of Corrections, we value our employees and understand how important they are to our patients and their families. Additionally, we offer a great benefit package along with opportunity for professional and personal growth. The mission of the Department of Corrections is to 'improve public safety by positively changing lives". For additional information visit our website at doc.wa.gov Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It's the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions. Appointment scheduling following the Scheduler Training Document process: * Processing authorized/denied CRC consults after HQ has updated. * Calling and scheduling incarcerated individual appointments with offsite providers. * Requesting an appropriately licensed staff (RN, LPN, or Provider) complete and/or sign appropriate paperwork requested by provider for offsite appointments. * Placing medical holds on incarcerated individuals when appropriate. * Checking patient's separatees and STGs to ensure patients are scheduled accordingly. * Preparing offsite trip packets for offsite trips. * Requesting consultation paperwork from offsite providers when necessary. * Filling out the completion section of consultation, documenting receipt of offsite consultant, paperwork and or consult forms printed from OMNI-HS. * Closing consult. * Tracking all ER trip out orders. * Calling units and appropriate custody staff when appointments are cancelled due to a variety of reasons. Reschedule cancelled appointments for the next available appointment. - Appointment scheduling following the Scheduler Training Document process tasks for on-site scheduling include: * Scheduling onsite medical, dental, nursing and Mental Health/Psychiatry appointments in OMNI-HS as the position requires. * When scheduling Mental Health appointments will ensure incarcerated individuals are scheduled within 30 days of arrival. - On-site and off-site scheduling duties include the following: * Assuring the appointments entered into OMNI-HS corresponding with provider/practitioner staff schedules. * Cancelling and rescheduling appointments as needed utilizing the Cancellation List as provided by Headquarters. * Coordinating with other schedulers in order to submit a daily 'confidential' to generate a daily call out sheet and submit it on a daily basis by 0800 deadline. * Answering kites submitted by incarcerated individuals regarding scheduling appointments. * Answering phone calls and e-mails from staff concerning urgent issues. * Calling units and appropriate custody staff when appointments are cancelled due to a variety of reasons. Rescheduling cancelled appointments for the next available appointment. * Adhering to patient confidentiality throughout scheduling process. On-site and off-site schedulers will update and Maintain Scheduler Queue/Appointment data base, create CRC Reports, D3 lists: * When backing up the dental scheduler will update and maintain D3 lists as needed. * Creating CRC approval/denial notification and forwarding to incarcerated individuals. * Creating Consult Request Reports and CRC Reports. * Maintaining scheduler queue and appointment database. * Ensure shell appointments are scheduled by appointment Target Date established in OMNI-HS. This should be done daily. * Following up with providers on appointments that are not resolved on or by the actual appointment date. This should be done daily. * Investigating medical appointments that are not resolved. * Deleting only those appointments that are created for movement purposes only i.e. diabetic line. On-site and off-site schedulers will ensure communication with custody regarding movement of incarcerated individuals for medical purposes: * Coordinating for escorts and interpreters. * Adhering to custody and security operating procedures when scheduling around gate/movement times. * Coordinating and communicating with custody to ensure a safe and secure environment. * Checking patient's separatees and STGs to ensure patients are scheduled accordingly. Other office duties for on-site and off-site schedulers: * Researching co-payment refund request from incarcerated patients. * Updating the monthly calendar/schedule to reflect approved leave for providers; adjusting/rescheduling patients when necessary. * Responding to staff e-emails that requesting scheduling information or changes. * Attending staff meetings with the HS unit scheduling team and supervisor. * Participate in accountability drills, Place Safety Musters, tabletop emergency drills, training, etc. * Answering multi-line phones. Responding to all messages in a timely fashion. * Maintaining current desk reference manual. Required Qualifications: * High School Diploma or equivalent * Ability to deal with problems and conflicts in a rational and professional manner. * Experience working in an office or customer service position in a healthcare/services environment; use and knowledge of medical terminology. * Ability to interpret policies and procedures, written and verbal communication. * Proficiency in computer applications including Outlook, Work, Excel, and Access; advanced typing and computer software application skills. * Requires bending, reaching, pulling health records from shelves at all levels, lifting crates of health records and pushing carts. * Requires working in an open cubicle environment. * Requires work in a correctional facility resulting in close proximity to incarcerated individuals. Preferred Qualifications: * Two years of general office experience or experience working in an office or customer service position in a healthcare/services environment; knowledge and understanding of and experience using medical terminology as part of employment or education OR equivalent education or experience. Mission: The mission of DOC is to improve public safety by positively changing lives. Our Vision: Working together for safer communities. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. Our Core Values: * Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions. * Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other. * People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all. * Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort. * Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities. IMPORTANT NOTES: * Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Please note: Phone number AND email address are required for all professional references. * A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. * Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. * We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. * Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. * This position may be represented by a bargaining unit. * Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more. * Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds. * Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from *********** and ****************** Until this documentation is provided, you will not be selected to move forward in the hiring process. * Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. * Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range. * DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. *************************************************************** * DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit ************** We are committed to hiring individuals who possess core diversity competencies: Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace. * Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds. * Respectfully acknowledge people's differences and recognize these differences as important and valuable. * Promote inclusiveness. * Be culturally sensitive and appropriate. * Respect and value diverse backgrounds and traditions. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: * Up to 25 paid vacations days a year * 8 hours of paid sick leave per month * 12 paid holidays a year * Generous retirement plan * Flex Spending Accounts * Dependent Care Assistance * Deferred Compensation and so much more! Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: **************. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. For questions about this recruitment, or to request reasonable accommodation in the application process, please email **************************** or call at **************. For TTY service, please call the Washington Relay Service at 7-1-1 or **************.
    $24.8-33.1 hourly 7d ago
  • Family Access Coordinator

    Community-Minded Enterprises

    Patient care coordinator job in Spokane, WA

    Job DescriptionSalary: $23.65 to $31.78 per hour Join us in an exciting new role as Family Access Coordinator to expand PreK access and support CME's mission! As one of six regional staff, you'll help create and implement a statewide enrollment plan from our Child Care Aware (CCA) of Washington offices. You'll ensure families can make informed choices about inclusive PreK programs that meet their needs. Be part of a dynamic team making a real impact! What you will be doing: You will work collaboratively with five other regional Family Access Coordinators across the state with support from the Child Care Aware of Washington Coordinating office to: Create a shared statewide process to develop a statewide coordinated recruitment and enrollment system. Build strong working relationships with community partners and parents to inform the building of a system that supports the identified needs of families. Recommend the structure of the system, clarifying what roles should be centrally located and what should be locally delivered. Clarify the roles of key partners (Licensed Child Care, ESDs, School Districts, Community Based Organizations who serve Children, etc.) to ensure an inclusive plan and system. Develop an implementation work plan that clarifies CCA of WA system roles, responsibilities, and other partners and reflects the initial three years of development. Develop an ongoing and clear communications process that informs communities and partners about the progress of this work. Essential Job Responsibilities: Work in close partnership and meet regularly with the five other regions and coordinating office Family Access Program Coordinators, the CCA of WA statewide Family Center, and the Department of Children, Youth, and Families CRE team to ensure that high-quality services are equitably delivered statewide while being flexible to meet local needs. Build partnerships with Educational Service districts, school districts, and elementary school principals in the region and develop a deep and ongoing understanding of Transition to Kindergarten opportunities available to families. Work in partnership with CCA of WA Family Center specialists to inform regional resource updating in the Family Center database, regional family need trends, and community tabling opportunities. Maintain a knowledge base of innovative best practices and related research that may inform family service implementation, communities of practice, and CRE data practices. Represent the CCA of Washington system in meetings locally, regionally, and statewide. Use data and family voice to produce compelling reports and stories about our work and impacts. Present to external stakeholders on program initiatives and deliverables as requested. Maintain effective regional oversight of contract terms and conditions, meet data and reporting requirements, administer appropriate customer service feedback, and ensure ongoing quality assurance and program goals monitoring. Other duties as assigned. Requirements: Education/Experience: AA degree in early childhood education, education, child development, public administration, or human service field and 3-5 years of related work experience. BA in fields previously mentioned and 3 years of experience preferred. A combination of experience, education, and/or professional development in delivering effective support for families with community-based partners, stakeholders, and customers. Experience with outcomes-based direct services and data-informed decisions. Certificates and Licenses: Current Washington State Drivers License and access to a reliable car with liability insurance. Computer Skills: Experience using and evaluating resource or benefits databases for clients, navigating complex systems to find information for families, and/or connecting families with child care options. Ability to identify and learn current platforms and applications that families use to stay connected to issues that are important to them. Strong proficiency with Microsoft Office suite and with database searches such as SalesForce; ability to use technology to research family resources; and comfortable learning new platforms, software, and apps. Communication and Interpersonal Skills Strong group facilitation skills, both in person and virtually. Demonstrated ability to build effective collaborative working relationships with stakeholders and external partner organizations. Ability to work with people of all racial, ethnic, and socioeconomic backgrounds. Preferred: Fluent dual/multi-language speaker and writer Non-profit, family-based experience in early learning and child care. Communication and engagement skills with families and caregivers of young children Familiarity with early childhood education or with issues impacting children birth to 8, their families, and child care providers/caregivers. Why Join Us? Make an Impact:Your work will drive real change in communities across the state. Collaborate with Passionate People:Join a team of dedicated individuals committed to our mission. Grow Your Career:Enjoy opportunities for professional development and growth. Competitive Pay and Benefits:Enjoy competitive pay ($23.65 to $31.78 per hour). We offer a comprehensive package that includes health, vision, dental, and life insurance, as well as retirement plans and paid time off. Join us in making a difference!Send your cover letter and resume today and take the next step in your journey as a Family Access Coordinator. CME is proud to be an equal opportunity workplace and encourages women, persons of color, and those with disabilities to apply. We actively celebrate diversity and are committed to creating an inclusive environment. CME is an E-Verify employer.
    $23.7-31.8 hourly 9d ago
  • Patient Care Coordinator - Cardiology

    Providence Health & Services 4.2company rating

    Patient care coordinator job in Spokane, WA

    A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Customer service related experience. Preferred Qualifications: + 6 months in Office or medical office. + 6 months of Electronic Medical Record / Practice Management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405164 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3042 CARDIOLOGY WA PSHI Address: WA Spokane 62 W 7th Ave Work Location: Spokane Heart Institute-Spokane Workplace Type: On-site Pay Range: $18.83 - $28.80 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $18.8-28.8 hourly Auto-Apply 5d ago
  • Patient Care Coordinator

    Orthopedic Surgery and Sports 3.7company rating

    Patient care coordinator job in Coeur dAlene, ID

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required. Compensation: $18.00 - $21.00 per hour Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.
    $18-21 hourly Auto-Apply 22d ago
  • Patient Care Coordinator

    Hayden Lake Physical Therapy

    Patient care coordinator job in Post Falls, ID

    Job DescriptionBenefits: Company parties Employee discounts 401(k) matching Health insurance Paid time off 401(k) About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive. Responsibilities: Manage patient check-in and check-out process Schedule appointments and follow-up visits Assist with patient intake and medical history documentation Coordinate communication between patients, therapists, and other healthcare providers Calling and scheduling of patient from incoming referrals. Collection of patient payments. Making follow up calls to check in on patients. Requirements: Previous experience in a medical office or healthcare setting preferred Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with medical software and electronic health records Compassionate and empathetic attitude towards patients Available to work in both our Hayden and Post Falls locations About Us: Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.
    $29k-42k yearly est. 27d ago
  • Dental Front Office Coordinator - Richard Weigand, DDS

    Mosaic Dental Collective

    Patient care coordinator job in Spokane, WA

    Front Office Coordinator Richard Weigand, DDS- South Hill, Spokane Richard Weigand, DDS is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Spokane, WA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here. As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-you'll have everything you need to thrive and grow in your career. Shift: Mon- Thur 6:30am-4pm, occasional Fridays Pay Range: $25-$30 hr. What You'll Do * Greet patients warmly and help them feel at ease * Coordinate schedules and manage appointments * Handle insurance verifications and payments accurately * Keep things flowing between patients and the clinical team * Bring a calm, can-do attitude that helps make every day run smoothly What We're Looking For * A strong communicator who's helpful, kind, and patient-focused * Comfortable with scheduling and insurance coordination in Open Dental software or open to learning * Strict attention to detail and a love for keeping things organized * Someone who's team-oriented and excited to contribute Why You'll Love It Here * Competitive pay and full benefits (medical, dental, vision, 401k) * Paid time off and holidays * A relaxed, respectful work environment where you're truly valued * A role where your people skills and positive spirit really matter This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat. Note: This is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice. Requirements * High school diploma or general education degree (GED) or equivalent * 2+ years dental office experience required and a strong understanding of dental insurance verification process and building and updating insurance profiles. * Excellent organizational skills * Excellent interpersonal communication skills * Patient advocate; empathetic, adaptable, and ethical * Ability to multitask effectively * Proficient in Microsoft Office and Open Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice. Salary Description $25-$30
    $25-30 hourly 2d ago
  • Dental Front Office Coordinator - Richard Weigand, DDS

    Mosaicdentalcollective

    Patient care coordinator job in Spokane, WA

    Front Office Coordinator Richard Weigand, DDS- South Hill, Spokane Richard Weigand, DDS is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Spokane, WA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here. As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-you'll have everything you need to thrive and grow in your career. Shift: Mon- Thur 6:30am-4pm, occasional Fridays Pay Range: $25-$30 hr. What You'll Do Greet patients warmly and help them feel at ease Coordinate schedules and manage appointments Handle insurance verifications and payments accurately Keep things flowing between patients and the clinical team Bring a calm, can-do attitude that helps make every day run smoothly What We're Looking For A strong communicator who's helpful, kind, and patient-focused Comfortable with scheduling and insurance coordination in Open Dental software or open to learning Strict attention to detail and a love for keeping things organized Someone who's team-oriented and excited to contribute Why You'll Love It Here Competitive pay and full benefits (medical, dental, vision, 401k) Paid time off and holidays A relaxed, respectful work environment where you're truly valued A role where your people skills and positive spirit really matter This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat. Note: This is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Requirements High school diploma or general education degree (GED) or equivalent 2+ years dental office experience required and a strong understanding of dental insurance verification process and building and updating insurance profiles. Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office and Open Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Salary Description $25-$30
    $25-30 hourly 4d ago
  • Home Care Service Coordinator

    Addus Homecare Corporation

    Patient care coordinator job in Spokane, WA

    Ready to make a real impact? Join Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time - Monday through Friday 8 am to 5 pm Work location: In Office: Addus HomeCare 1121 N. Argonne Road Suite B210 Spokane Valley, WA 99212 Pay: $21.50 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 to 2 years of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. * Bilingual Required Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10098 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
    $21.5 hourly 10d ago
  • Patient Registrar (Prn) - Urgent Care Cda

    Surgery Partners Careers 4.6company rating

    Patient care coordinator job in Coeur dAlene, ID

    Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
    $29k-35k yearly est. 22d ago
  • Spa Front Desk Coordinator

    Discovery Land Company 4.5company rating

    Patient care coordinator job in Coeur dAlene, ID

    If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Key Responsibilities • Greet members with a warm, friendly and sincere welcome upon arrival. • Check members/guests in and out of their spa treatments. • Obtain and help maintain member intake forms, consent forms, and other documentation. • Provide anticipatory service to members, including offering information about club services, activities, and directing/cross-selling members to other areas of the club/property. • Tour the spa facility with prospects, new members, and establish rapport with members. • Educate members about products or services that can complement the treatment. • Answer phones and book appointments. Must send confirmation in a timely manner or communicate when you expect to confirm their booking. • Actively promote the Wellness Program, treatments, retail, and available promotions. • Look up past transactions & preferences in Point of Sale Program. • Revise tickets to include required detailed information. • Manage daily scheduling and spreadsheets. • Knowledge of retail products and ability to explain, suggest and sell. • Unpack, label, display and inventory retail. • Listens and addresses member requests and responds with appropriate action and provides accurate information. • Conduct daily front desk/lobby area checklist inspection noting inconsistencies and accuracies, and communicating to the Spa/Salon Manager. • Diffuse member challenges and communicate issues or complaints through the appropriate channels in a timely manner. • Assist spa attendants and locker room staff to maintain clean and stocked locker room facilities as needed. Qualifications • High School diploma or GED equivalent required. Additional degrees and certifications preferred. • Prior experience in luxury resorts, spas, or private clubs, preferred. • Previous Experience with Point of Sales Programs, Jonas and/or TEI experience preferred. • Must have strong computer, phone and verbal skills. • Detail oriented with the ability to multi-task and work well alone. • Outstanding people skills and a warm, friendly personality. • Knowledge and understanding of all spa services and operations. Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. About Us Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - ************************** Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
    $25k-31k yearly est. Auto-Apply 8d ago
  • Home Care Service Coordinator

    Addus Homecare

    Patient care coordinator job in Spokane Valley, WA

    Ready to make a real impact? Join Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We re looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You ll be the go-to problem solver juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time - Monday through Friday 8 am to 5 pm Work location: In Office: Addus HomeCare 1121 N. Argonne Road Suite B210 Spokane Valley, WA 99212 Pay: $21.50 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Option Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company s policies and guidelines Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 to 2 years of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Bilingual Required Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10098 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
    $21.5 hourly 10d ago
  • Medical Front Desk

    New Health 4.1company rating

    Patient care coordinator job in Chewelah, WA

    Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington's leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. Your Career Pathway with NEW Health We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist Benefits with You and Your Family in Mind Up to three weeks of paid time off your first year plus nine paid holidays Free Life Flight membership for your family No-cost medical, dental, and vision insurance for employees Health Savings Account and Flexible Spending Account options 401(k) plan with matching contribution Continuing education, license, and tuition reimbursement opportunities The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. Purpose of Job: This position is part of a multi-disciplinary team that provides quality patient care in our patient centered medical home model. The purpose of this position is to improve the overall health of the communities we serve by performing reception, scheduling and general administrative support duties as follows: Essential Duties and Responsibilities: Immediately greets patients upon arrival; verifies appointment, insurance and personal information. Collects co-pay and applicable paperwork from patient. Reconciles daily receipts/petty cash. Enters patient demographics information into billing and electronic health/dental records system (EHR/EDR). Ensures accuracy and completion of intake forms before forwarding to billing for processing. Closes batches daily. Professionally answers calls, takes messages and/or refers callers to appropriate individuals. Schedules appointments and translators as needed. Treats patients with highest respect in all functions of job and maintains patient confidentiality. Monitor patient waiting rooms for cleanliness and security, sanitizing s needed or directed. Performs other duties as assigned. Travel may be required. Qualifications Education/Experience: An HS diploma or equivalent is required. Applicable additional schooling and/or formal training preferred. Customer service and multi-line telephone experience are preferred. Skills: Computer skills required. Ability to spell accurately. Able to clearly communicate information to patients and gather information from patients. Must have basic math skills to calculate patient payments. Physical Demands: Front Office staff are required to stand, sit, and be mobile 1/3rd to 2/3rds of the time. They are required to use hands to finger, handle or feel over 2/3rds of the time; while reaching with hands and arms occurs 1/3rd of the day. Climbing or balancing, stooping, kneeling or crouching occurs less than 1/3rd of the time. Communicating by talking/ hearing occurs over 2/3rds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10lbs and less than 1/3rd of the time up to 25-40lbs. Rarely is there a need to lift more than 41lbs. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $31k-36k yearly est. 2d ago
  • Patient Care Coordinator Float (Pay Differential)

    Kinwell

    Patient care coordinator job in Spokane Valley, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Float Patient Care Coordinator to support our three clinics in Spokane and Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. This role qualifies for 10% pay differential for employees in the Float Patient Care Coordinator role. If you transfer to a position dedicated to one clinic, a pay differential will no longer apply. What you'll do: * Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington. * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00
    $41.5k-62.3k yearly Auto-Apply 5d ago
  • Patient Care Coordinator

    Orthopedic Surgery and Sports, PLLC 3.7company rating

    Patient care coordinator job in Coeur dAlene, ID

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
    $28k-40k yearly est. 24d ago
  • Patient Care Coordinator/Medical Secretary - Spokane - Multiple Clinic

    Providence St. Joseph's Health 4.2company rating

    Patient care coordinator job in Spokane, WA

    Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This position is responsible for scheduling patients, obtaining necessary documentation, answering phones, and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Medical Group. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. HOME CLINIC: Open positions are located at various clinics across the Spokane Metro Area (including Spokane: Downtown, North, & South; Airway Heights, Liberty Lake; and Spokane Valley). We will discuss current open positions and your preferences during the interview. Clinic Openings Include: * Primary Care * Pediatrics * GI * Liver and Pancreas * Orthopedics * Sleep * Teaching Health Clinic Required Qualifications: * Customer service-related experience. Preferred Qualifications: * 6 months Office or medical office. * 6 months Electronic Medical Record / Practice Management experience. Salary Range by Location Washington: Min:$18.83, Max: $28.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $18.8 hourly 7d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient care coordinator job in Post Falls, ID

    Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: * a High School Diploma or a General Education Degree * three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27
    $32k-37k yearly est. 3d ago
  • Patient Care Coordinator/Medical Secretary - Spokane - Multiple Clinic

    Providence Health & Services 4.2company rating

    Patient care coordinator job in Spokane Valley, WA

    Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This position is responsible for scheduling patients, obtaining necessary documentation, answering phones, and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Medical Group. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. HOME CLINIC: Open positions are located at various clinics across the Spokane Metro Area (including Spokane: Downtown, North, & South; Airway Heights, Liberty Lake; and Spokane Valley). We will discuss current open positions and your preferences during the interview. Clinic Openings Include: + Primary Care + Pediatrics + GI + Liver and Pancreas + Orthopedics + Sleep + Teaching Health Clinic Required Qualifications: + Customer service-related experience. Preferred Qualifications: + 6 months Office or medical office. + 6 months Electronic Medical Record / Practice Management experience. Salary Range by Location Washington: Min:$18.83, Max: $28.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410311 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3042 FLOAT PERSONNEL Address: Work Location: Workplace Type: On-site Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $18.8 hourly Auto-Apply 7d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Spokane, WA?

The average patient care coordinator in Spokane, WA earns between $32,000 and $64,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Spokane, WA

$45,000

What are the biggest employers of Patient Care Coordinators in Spokane, WA?

The biggest employers of Patient Care Coordinators in Spokane, WA are:
  1. Providence Health & Services
  2. Kinwell
  3. Cancer Care Northwest
  4. Catholic Charities Eastern Washington
  5. providencephotonics
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