Patient Care Coordinator
Patient care coordinator job in Springfield, OH
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Access Representative
Patient care coordinator job in Worthington, OH
At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day.
This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for.
Position Requirements - What You Need to Know Before Applying
Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week).
Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range.
Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel.
What You'll Do
As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note.
Key duties include:
Meeting and greeting patients promptly, professionally, and with genuine care.
Managing the reception and departure process with efficiency and attention to detail.
Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care.
Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR).
What You Bring
1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting.
Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed.
Reliable transportation - you'll need it to travel to your scheduled satellite locations.
Punctuality and dependability - your team and patients can count on you, every time.
A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise.
Why You'll Love This Role
You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling.
You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed.
You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential.
You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise.
What We Offer
Health Benefits within 30 days of hire - Medical, dental, vision & more!
Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid.
Paid Time Off (PTO) - begins accruing on your first day
Bring your A-game (and your A-list) - get rewarded for excellence and referrals
Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Auto-ApplyCare Coordinator (OhioRISE)
Patient care coordinator job in Washington Court House, OH
Job Description
We are seeking a Care Coordinator! Fayette County, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or care coordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems care coordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Care Coordinator
Patient care coordinator job in Beavercreek, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beavercreek, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Care Coordinator
Patient care coordinator job in Tipp City, OH
Be part of a family-owned, rapidly growing private practice that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside caring and kind doctors, office professionals and dental assistants.
We VALUE work/life balance and have no weekends or late nights.
Description:
Pure Smiles-Tipp City
is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
Office Hours: Monday-Thursday: 7:30a-5:00p & Fridays 7:30a-2:00p
We Provide:
Full-time position
Paid time off, paid sick days, 7 paid holidays, opportunity for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you,
Pure Smiles-Tipp City
is your match! We look forward to meeting you!*
Apply today to speak with a recruiter and learn more!
Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
Client Care Coordinator / Scheduler - Home Health
Patient care coordinator job in Miamisburg, OH
We offer a comprehensive Benefit package to Full Time Employees:
PTO
401-k with Company match
Health Insurances
Company Paid Life Insurance
Tuition Reimbursement
Employee Assistance Program
Capital Health Home Care in Miamisburg, OH is hiring a FULL TIME Scheduler
Client Care Coordinator (Scheduler) Job Description Summary
The Client Care Coordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives.
Essential Job Functions/Responsibilities
Ensures that qualified employees are scheduled for all client visits.
Prepares the schedules for the agency for employees and clients.
Assures applicable visit types in scheduling system.
Makes adjustments to the existing schedules as needed on a daily basis.
Reviews client need and employee availability on an ongoing basis.
Communicates with employees and client/families to obtain the most favorable and economically sound schedule.
May be responsible for completion of assigned reports.
Tracks employee attendance.
May assist with part of the process of orientation for new employees.
Consistent follow-up with staff regarding their schedule.
Participates in appropriate continuing education as may be required.
Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled.
Functions as a backup to other office positions.
Performs other office duties as assigned.
Complies with agency's policies and procedures.
Assists with answering telephone lines promptly and efficiently.
Special projects and other related duties as assigned by the Administrator.
May participate in on-call scheduling if need arises.
Handles all duties as they relate to scheduling.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
High school graduate or equivalent.
Previous scheduling and computer experience desired.
Previous experience in dealing with the public.
Skills Required
Computer skills.
Excellent customer service.
Able to multi-task.
Ablility to follow up and complete tasks timely.
Patient Care Coordinator
Patient care coordinator job in Troy, OH
This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.
Position Overview
The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.
Key Responsibilities
Greet and check in patients with professionalism and warmth
Answer and make incoming/outgoing phone calls
Schedule and confirm appointments
Handle patient invoicing and payment collection
Provide general office and administrative support
Perform insurance verification if needed
Maintain accurate patient records and assist with office workflow
Qualifications
Prior experience in a patient-facing, administrative, or healthcare setting preferred
Strong customer service and communication skills
Ability to multitask and maintain attention to detail
Professional, dependable, and team-oriented demeanor
Comfortable working in a retail-influenced healthcare environment
Compensation & Benefits
Hourly Rate: $16-$18 (potentially higher depending on experience)
Vision, Dental, and 401(k) benefits
PTO, vacation time, and a paid mental health day
Access to Dave Ramsey's SmartDollar financial wellness program
Monday-Friday schedule with holidays and weekends off
If you think this role could be a good fit, we'd love to chat!
Apply today!
HHR will disclose details in further conversation.
Contact us today!
Our service comes to you at no charge and your confidentiality is 100% protected.
Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.
Let's start a conversation -
Hearing Healthcare Recruiters: ************ (Pacific Time Zone)
HearingHealthcareRecruiters.com
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Columbus, OH
Williams Oral Surgery, a leader in dental and maxillofacial care, is excited to announce the opening for a full-time Patient Care Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Due to the hands-on nature of the position, it is not suitable for remote work. Working as a Patient Care Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks.
This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare.
Duties and Responsibilities
Greet and assist patients in a friendly and professional manner.
Schedule and confirm patient appointments, surgeries, and follow-ups.
Manage patient records and documentation, ensuring accuracy and confidentiality.
Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed.
Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff.
Prepare and manage patient invoices, receipts, and insurance claims.
Facilitate patient preparation for surgeries and consultations.
Maintain a clean and welcoming front office environment.
Update and maintain the scheduling system to optimize workflow and resource utilization.
Provide compassionate support and information to patients and their families.
Undertake continuous professional development to stay informed on the latest health policies and compliance requirements.
Ensure compliance with healthcare regulations and safety standards.
Participate in regular staff meetings to share best practices and improve services.
Handle emergency situations with calmness and professionalism.
Must be willing to travel between two offices.
Requirements
Proven experience as a Patient Care Coordinator or similar role in a busy oral surgery or dental practice preferred.
Strong understanding of medical and dental terminology.
Excellent organizational and multi-tasking skills.
Superior communication and interpersonal skills.
Demonstrated ability to handle sensitive information confidentially.
Care stream dental software knowledge preferred
Capability to work under pressure in a fast-paced environment.
Commitment to delivering high-quality support to both patients and staff.
Empathetic and compassionate demeanor.
Attention to detail and problem-solving skills.
Patient Care Coordinator
Patient care coordinator job in Columbus, OH
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Westerville, OH
DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!
Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!
SUMMARY:
The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance.
ESSENTIAL FUNCTIONS:
Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
Prepares orders for timely and accurate billing.
Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
Other duties as assigned by the branch office manager.
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
Care Coordinator
Patient care coordinator job in Delaware, OH
Job Description
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy 5. Child protection 6. Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire.
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
PATIENT CARE REPRESENTATIVE
Patient care coordinator job in Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
Auto-ApplyPatient Services Coordinator
Patient care coordinator job in Columbus, OH
Job Description
What You Should Know About the Patient Services Coordinator
, hours will be approximately 8am-4:30pm
at our Columbus office.
We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed
Patient Services Coordinator:
Receives phone calls using appropriate customer service skills to ensure effective communication and triages calls by emergent need.
Notifies the appropriate staff of the call immediately to ensure timely communication.
Documents phone calls in the appropriate call log in a timely manner so that all staff caring for the patient has accurate information ensuring effective communication.
Behaves in a friendly, courteous and professional manner; exemplifies in personal behaviors a favorable customer service attitude, reinforcing the quality of Ohio's Hospice services with all professional contacts, both internal and external, to prevent failures in customer service.
Participate in meeting patient physical emotional, spiritual, bereavement, and other needs, and evaluates response to care provided to ensure best outcomes for patient/family.
Qualifications:
High School Diploma or GED
Computer skills sufficient to properly schedule and communicate effectively.
Ability to drive during daytime, nighttime or inclement weather
Valid Driver's License with Safe Driving Record
State Minimum Automobile Insurance Coverage
Ability to pass a criminal background check and drug screen.
Benefits and Perks:
Competitive Pay
401k with 5% Employer Match
Competitive Health, Dental, and Vision Insurance
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth
Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day.
Come join a group of people that are wildly passionate about taking care of our patients and each other!
As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton
Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGTB community to join our team.
Scheduling Specialist
Patient care coordinator job in Dayton, OH
Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency.
Job Description:
* Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency
* Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs
* Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements
* Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies
* Ensure compliance with labor laws and union agreements in the creation of work schedules
* Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements
* Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications
* Participate in strategic planning to improve scheduling practices and operational efficiency
* Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions
* Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems
* Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form
* Carry out other duties as assigned
Qualifications:
* 18 years of age or older
* Eligible to work in the United States
* Ability to read, write, speak, and understand the English language
* Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication
* Physical activity may include:
* Stand and walk for extended periods of time
* Ability to lift 50 pounds or more
* Be able to hear and respond to the spoken voice and to audible alarms
* Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements.
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
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Madison County Moderate Care Coordinator
Patient care coordinator job in Columbus, OH
Job Details London, OH Full Time High School Road Warrior First Nonprofit - Social ServicesDescription
Madison County OhioRISE Moderate Care Coordinator
Compensation: $45,000
An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective.
Working at NYAP
Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer!
Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours
Health and Wellness: Comprehensive healthcare packages for you and your family
And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave
What is OhioRISE?
The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs.
National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met.
As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Madison County and overlap into Clark County as needed.
Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment.
Responsibilities:
Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination
Develop and maintain the Wraparound Team, including coordinating and leading team meetings
Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary
Ensure family support and stabilization during crises
Provide and document the initial and ongoing Life Domain Assessment
Maintain all service documentation requirements, evaluation outcome requirements and data as required
Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan
Utilize and monitor Flexible Funding and service coordination
Obtain weekly reports from subcontracted providers
Participate in after hours on-call response
Attend Program staff meetings, supervision and any other meetings as required
Participate in the Agency and Program CQI Peer review process
Perform duties to reflect Agency policies and procedures and comply with regulatory standards
Meet Agency training requirements
Report all MUl's to Site Manager and Supervisor immediately
Other duties as assigned
Qualifications
An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM
MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC
MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for:
(i) three years with a high school diploma or equivalent; or
(ii) two years with an associate's degree or bachelor's degree; or
(iii) one year with a Master's degree or higher
CME Moderate Care Coordinators will:
Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Be culturally competent or responsive with training and experience necessary to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education)
Live in one of the counties included in Catchment Area C
Driving and Vehicle Requirements
Valid driver's license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Benefits listed are for eligible employees as outlined by our benefit policy.
Qualifications
An Equal Opportunity Employer, including disability/veterans.
PT - In-Patient
Patient care coordinator job in Greenfield, OH
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Injection Room Front Office Coordinator LPN/RN
Patient care coordinator job in Hilliard, OH
Full-time Description
Job Title: Injection Room Front Office Coordinator LPN/RN
Employment Classification: Non-exempt, Hourly
Status: Full Time M-F
Travel: Delaware and Worthington
The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Prepare the injection room area each morning
Administer allergy injections
Re-stock area, as needed, and order supplies through the approved clinic procedure
Complete daily log of charges and total at end of day
Collect co-pays and print out patient receipt
Re-order vials in a timely manner
Organize refrigerated vials in appropriate bins
Log daily refrigerator temperatures
Monitor shot cards monthly and discard expired vials
Ensure that consent forms are signed; explain shot room policies to new patients
Education of patients in first injection policy
Maintain and follow HIPAA policies and procedures
Stay the required 30 minutes after last injection is given before lunch or the end of the day
Clean toy and lobby area
Knowledge of all medications and IT treatment
Check emergency medications monthly and reorder, as needed
Effectively manage emergency procedures and protocols
Other relevant duties as assigned by Director
Perform and complete triage tasks
Regular closing of offices
Front Office Responsibilities:
Check patients in/out and collect co-pays
Schedule appointments
Answer phones when needed
End of day clinic charge reports
Copy patient insurance cards and update information, as needed
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
Diploma in Nursing- LPN/RN with an active and unrestricted OH Nursing License, or an eNLC multistate nursing license
6 months' experience in a medical office setting, preferred
Previous allergy/asthma experience preferred
CPR certification required
Valid Driver's License required
Active CPR Certification
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Strong computer skills
Previous experience with EMR systems
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please use link to complete this survey to be considered: ********************************* M7SYDhF
Patient Care Coordinator
Patient care coordinator job in Westerville, OH
Pure Smiles Westerville
Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!
No weekends or late nights:
Description:
We are offering an exciting career opportunity as a front desk professional in our Westerville office. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm
Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive lasting difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!
Patient Care Coordinator
Patient care coordinator job in Westerville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
Patient Care Coordinator - Upstream Rehab/Beacon Orthopaedics
Patient care coordinator job in South Lebanon, OH
Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in South Lebanon, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.