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  • Memory Care Coordinator (LPN) Westerville

    Danbury Westerville

    Patient care coordinator job in Westerville, OH

    You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)-for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents. Accident (Guardian) MetLife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! MetLife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. Identity Theft (All State) 401(k) with Matching (TransAmerica) Tuition Reimbursement Perks: Vacation from 90th Day of Employment On Demand Pay Option Bonuses: Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer's and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789
    $23k-38k yearly est. 57d ago
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  • Patient Care Coordinator

    AEG 4.6company rating

    Patient care coordinator job in Dayton, OH

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $44k-56k yearly est. 2h ago
  • Darke County Moderate Care Coordinator

    National Youth Advocate Program 3.9company rating

    Patient care coordinator job in Greenville, OH

    Darke County OhioRISE Moderate Care Coordinator Compensation: $47,000 per year. An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Darke County and overlap into Miami County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area C Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.
    $47k yearly 4d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Patient care coordinator job in Beavercreek, OH

    Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beavercreek, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $24k-38k yearly est. Auto-Apply 52d ago
  • Patient Care Coordinator

    Pure Smiles

    Patient care coordinator job in Tipp City, OH

    Be part of a family-owned, rapidly growing private practice that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside caring and kind doctors, office professionals and dental assistants. We VALUE work/life balance and have no weekends or late nights. Description: Pure Smiles-Tipp City is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will: be an integral part of our dynamic team of dental health care professionals represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!) coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals Office Hours: Monday-Thursday: 7:30a-5:00p & Fridays 7:30a-2:00p We Provide: Full-time position Paid time off, paid sick days, 7 paid holidays, opportunity for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more! We are Looking for Candidates Who: have dental practice experience and know dentistry terms want to make a positive difference in the lives of our patients through high quality dentistry are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset approach each day with motivation, determination and confidence possess excellent communication, teamwork, multi-tasking and customer service skills are reliable and able to build trust with patients thrive in a culture of empowerment, advanced technology and education enjoy working on a team and having fun! If this is you, Pure Smiles-Tipp City is your match! We look forward to meeting you! Apply today to speak with a recruiter and learn more! Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
    $24k-38k yearly est. 60d+ ago
  • Client Care Coordinator / Scheduler - Home Health

    Dayton 4.6company rating

    Patient care coordinator job in Miamisburg, OH

    We offer a comprehensive Benefit package to Full Time Employees: PTO 401-k with Company match Health Insurances Company Paid Life Insurance Tuition Reimbursement Employee Assistance Program Capital Health Home Care in Miamisburg, OH is hiring a FULL TIME Scheduler Client Care Coordinator (Scheduler) Job Description Summary The Client Care Coordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives. Essential Job Functions/Responsibilities Ensures that qualified employees are scheduled for all client visits. Prepares the schedules for the agency for employees and clients. Assures applicable visit types in scheduling system. Makes adjustments to the existing schedules as needed on a daily basis. Reviews client need and employee availability on an ongoing basis. Communicates with employees and client/families to obtain the most favorable and economically sound schedule. May be responsible for completion of assigned reports. Tracks employee attendance. May assist with part of the process of orientation for new employees. Consistent follow-up with staff regarding their schedule. Participates in appropriate continuing education as may be required. Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled. Functions as a backup to other office positions. Performs other office duties as assigned. Complies with agency's policies and procedures. Assists with answering telephone lines promptly and efficiently. Special projects and other related duties as assigned by the Administrator. May participate in on-call scheduling if need arises. Handles all duties as they relate to scheduling. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Position Qualifications High school graduate or equivalent. Previous scheduling and computer experience desired. Previous experience in dealing with the public. Skills Required Computer skills. Excellent customer service. Able to multi-task. Ablility to follow up and complete tasks timely.
    $25k-33k yearly est. 17d ago
  • Patient Care Coordinator

    Hearing Healthcare Recruiters

    Patient care coordinator job in Troy, OH

    This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care. Position Overview The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support. Key Responsibilities Greet and check in patients with professionalism and warmth Answer and make incoming/outgoing phone calls Schedule and confirm appointments Handle patient invoicing and payment collection Provide general office and administrative support Perform insurance verification if needed Maintain accurate patient records and assist with office workflow Qualifications Prior experience in a patient-facing, administrative, or healthcare setting preferred Strong customer service and communication skills Ability to multitask and maintain attention to detail Professional, dependable, and team-oriented demeanor Comfortable working in a retail-influenced healthcare environment Compensation & Benefits Hourly Rate: $16-$18 (potentially higher depending on experience) Vision, Dental, and 401(k) benefits PTO, vacation time, and a paid mental health day Access to Dave Ramsey's SmartDollar financial wellness program Monday-Friday schedule with holidays and weekends off If you think this role could be a good fit, we'd love to chat! Apply today! HHR will disclose details in further conversation. Contact us today! Our service comes to you at no charge and your confidentiality is 100% protected. Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries. Let's start a conversation - Hearing Healthcare Recruiters: ************ (Pacific Time Zone) HearingHealthcareRecruiters.com
    $16-18 hourly Auto-Apply 54d ago
  • Care Coordinator

    Daybreak 4.1company rating

    Patient care coordinator job in Dayton, OH

    Job Description Provide individualized, strength-based support to youth and young adults (YYAs) experiencing homelessness. Support YYAs in quickly securing safe and stable housing while connecting them to resources that promote long-term stability and overall well-being. Work closely with clients to create individualized plans that emphasize self-sufficiency, community integration, and holistic care, tailored to each client's unique needs and strengths. This role requires active collaboration and teamwork to meet client needs, achieve program goals, and ensure consistent adherence to policies and procedures. NOTE: This is a title change from Housing Case Manager to Care Coordinator. All duties, responsibilities, and requirements are the same. Responsibilities: Case Management and Client Support Provide Individualized Housing-Focused Case Management services, life skills education, and linkage to educational, employment, financial, housing, medical, and other social resources tailored to the client's treatment plan goals. Foster life skill development, daily functioning restoration, social skills enhancement, and housing stability through personalized support, meeting clients where they are, to empower them to overcome challenges and achieve their goals. Develop and oversee implementation of Individualized Treatment Plans with clients and service teams, identifying strategies or treatment options to provide adequate services and life skills-building activities to ensure progress toward client goals. Engage, mentor, and meet with clients daily or weekly (as per program standards), promoting trusting relationships while delivering case management services that align with Housing First for Youth principles, including client choice and trauma-informed approaches. Assist clients in developing schedules to track activities and appointments, ensuring consistency and follow-through. Accompany YYAs to court dates, SSI hearings, and other appointments, advocating for their needs when appropriate. Assist YYAs in developing an exit plan and provide aftercare services based on client agreement to ensure long-term housing stability. Collaboration and Coordination Act as a central point of communication among team members to promote a collaborative and effective approach to providing individualized, youth-centered support. Regularly evaluate progress to ensure client goals are achieved and adjust strategies as needed. Collaborate with and maintain communication with Daybreak providers as well as external community providers to ensure clients advance toward their Individualized Treatment Plan goals Coordinate and delegate client activities to the service team, ensuring the needs of YYAs are met and barriers to their success are identified and addressed. Actively follow through on delegated responsibilities, providing support and guidance as needed to ensure barriers to success are identified, addressed, and resolved in a timely manner. Education & Experience Bachelor's degree in Social Work or a related field from an accredited four-year college or university is required. LSW/LPC licensure is preferred. At least two (2) years of experience in program development and/or case management is required At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred It is the policy of Daybreak to ensure that the facility is in compliance with all license requirements and that all employees are fit for duty. Once a conditional offer of employment has been given, Daybreak requires that all prospective employees sign a background check release form and pass pre-employment testing before a start date may be given. Background Check Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to the fingerprints, Daybreak requires the following additional background checks. Federal Exclusion databases including: National Sex Offender Registry Office Inspector General (OIG) Nurse Aide Registry SAM of Developmental Disabilities (DODD) Motor Vehicle Report Pre-employment Testing The following pre-employment tests will be conducted at Daybreak's expense. Tests include: A tuberculin skin test or chest x-ray (by a physician of Daybreak's choosing) A urine drug screening (by a testing facility of Daybreak's choosing) Should the pre-employment reviews indicate that the prospective employee does not meet the employment requirements, Daybreak has the option of either not hiring the person or postponing employment until the condition prohibiting employment has been removed. If the background or pre-employment checks contain information that the applicant has committed, been convicted of, or pleaded guilty to any criminal offense, unless the charge was a minor misdemeanor not involving violence or a sexual offense at least 5 years old, or if the applicant refuses to submit fingerprints for a criminal background check, the conditional offer of employment will be withdrawn immediately. Pursuant to SB 38 (child-serving agency), if it is determined that the applicant has committed one of the disqualifying events listed on the attached Ohio Revised Code Disqualifier sheet may prevent employment at Daybreak. Job Posted by ApplicantPro
    $26k-32k yearly est. 6d ago
  • Patient Care Coordinator

    Williams Oral Surgery

    Patient care coordinator job in Columbus, OH

    Williams Oral Surgery is excited to announce the opening for a full-time Patient Care Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Working as a Patient Care Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks. This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare. Duties and Responsibilities Greet and assist patients in a friendly and professional manner. Schedule and confirm patient appointments, surgeries, and follow-ups. Manage patient records and documentation, ensuring accuracy and confidentiality. Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed. Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff. Prepare and manage patient invoices, receipts, and insurance claims. Facilitate patient preparation for surgeries and consultations. Maintain a clean and welcoming front office environment. Update and maintain the scheduling system to optimize workflow and resource utilization. Provide compassionate support and information to patients and their families. Undertake continuous professional development to stay informed on the latest health policies and compliance requirements. Ensure compliance with healthcare regulations and safety standards. Participate in regular staff meetings to share best practices and improve services. Handle emergency situations with calmness and professionalism. Must be willing to travel between two offices. Requirements Proven experience as a Patient Care Coordinator or similar role in a busy oral surgery or dental practice preferred. Strong understanding of medical and dental terminology. Excellent organizational and multi-tasking skills. Superior communication and interpersonal skills. Demonstrated ability to handle sensitive information confidentially. Care stream dental software knowledge preferred Capability to work under pressure in a fast-paced environment. Commitment to delivering high-quality support to both patients and staff. Empathetic and compassionate demeanor. Attention to detail and problem-solving skills.
    $23k-38k yearly est. 18d ago
  • Patient Care Coordinator - Licensed Practical Nurse (LPN)

    Soleo Health 3.9company rating

    Patient care coordinator job in Dublin, OH

    Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
    $22k-30k yearly est. 19d ago
  • Patient Care Representative

    Heart of Ohio Family Health Centers 3.0company rating

    Patient care coordinator job in Columbus, OH

    Greet patients, visitors, and others upon entry and, if required, process the account upon their exit Set appointment times and call patients to confirm appointments Support the clinical staff with an available patient chart/record Gather and evaluate confidential patient information, including insurance or financial data for the purpose of determining patient responsibility and/or qualification for financial assistance Accurately maintain the patient database software system Serve as a recipient for packages, etc. (with limitation) Serve as a payment collection resource, including a reconciliation at the end of the business day Reports to: COO Supervises: N/A Dress Requirement: Scrubs Work Schedule: Monday through Friday during HOFH's standard business hours Times are subject to change due to business necessity Non-Exempt Job Duties, these are considered essential to the successful performance of this position: Pull the patient's record or prepare a new record / chart in preparation of the clinical visit Optimistically greet persons upon entry and assist them upon exit, striving to meet and exceed the expectations of patients, visitors and other staff members Notify the appropriate staff member of their appointment's arrival Gather and evaluate confidential patient information, as related to insurance or financial data for the purpose of determining patient responsibility and/or qualification for financial assistance Perform verification on insurance data and/or benefit enrollment that is submitted by the patient Accurately maintain the patient data base software system by ensuring all data entered is true and correct Answer the phone in a timely and efficient manner, identifying the Organization and optimistically greeting the caller Transfer all phone calls to the appropriate staff member Set appointment times in coordination with the medical staff work schedule and call patients to confirm appointments Accept deliveries - except those required to have a personal signature from an employee; notify the employee or the Director of Human Resources or Director of Quality and Compliance Collect payment and co-payment for medical services rendered Accurately perform daily closing procedure Consistently ensure HIPAA regulations and other federal, state and local laws and regulations pertaining to the duties of this position are observed Adhere to all of the Organization's policies and procedures, especially the hazardous, health and safety procedures Other duties as assigned (non-essential) Facility Environment: All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant This position's primary work area is the reception desk area which is shared by other co-workers with similar tasks and functions. The reception desk area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height Equipment Operated: Telephone Computer Printer Fax machine Copier Scanner Credit card machine Calculator Other office equipment as assigned Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees o Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual Qualifications Job Qualifications (Experience, Knowledge, Skills and Abilities) Prefer experience with Allscripts software system Prefer experience with ICD-10 CPT code or other medical codes Prefer experience in a physician's office, clinic, hospital business office, billing office or related area dealing with the public in collection of data and funds Understanding of laws and regulations impacting the registration procedure Prefer an understanding of third party payer benefits and the requirements and methods for reimbursement Ability to accurately enter data, preferably typing at a minimum of 45 wpm Ability to accurately input the ICD-10 CPT code and/or other information as dictated by the physician or nurse practitioner while understanding the relationship of diagnosis and procedural codes so errors can be corrected prior to a rejection of the billing Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy Demonstrates grammatically-correct verbal and written communication skills Demonstrates efficient and courteous telephone skills Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment Ability to work in a team setting and/or with minimal supervision
    $32k-37k yearly est. 16d ago
  • Care Coordinator (OhioRISE)

    Integrated Services for Behavioral Health 3.2company rating

    Patient care coordinator job in Washington Court House, OH

    Job Description We are seeking a Care Coordinator! Fayette County, OH This role is eligible for a $3,000 hiring bonus! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided. The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure. Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families. Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes. Coordinates family-based services for children, youth, and families in their home, school, and community. Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family. Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans. Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc. All other duties as assigned. Minimum Requirements: Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment). Two years of experience in a coordinated supportive services or care coordination role preferred. Experience working with people with autism spectrum disorders and developmental disabilities preferred. Experience in one or more of the following areas: family systems community systems and resources case management child and family counseling or therapy child protection child development Be culturally humble or responsive with training and experience to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education) Excellent organizational skills with the ability to stay focused and prioritize multiple tasks Demonstrates a high degree of cultural awareness. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems care coordination. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Valid Driver's License required Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $20.2-25 hourly 7d ago
  • Care Coordinator

    Svfsohio

    Patient care coordinator job in Columbus, OH

    At St. Vincent Family Services, it is our job to help families build bright futures. Make it your job too! We offer competitive wages, comprehensive benefits, 401K matching & a generous PTO package. These benefits are just a few reasons to join our team. SUMMARY We are currently looking for someone skilled at engaging and working with children, youth, and families with significant behavioral health needs to be a Care Coordinator. PRIMARY DUTIES AND RESPONSIBILITIES Coordinates services as the lead member of the care team by coordinating, attending and actively facilitating team meetings to monitor/assess case progress, appropriateness of services, and meet the safety and treatment needs of the child, youth and family. Identifies cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Coordinates family-based-services for children, youth, and families in their home, school, and community. Link service to families and support appropriate referrals to local community services and resources. Provides crisis response by phone and linkage to appropriate resources as part of an On-Call Rotation after regular business hours. Completes training in High Fidelity Wraparound and skills-based training to provide ICC and/or MCC and ensures maintenance of training and certification requirements. Utilizes Assessment, Care Planning and Coordination through the High-Fidelity Wraparound model to match the intensity of services to the needs of the children, youth and families. Ensures the utilization of the CANS for ongoing assessment to inform care planning and coordination and review care plan in accordance with coordination activities (OAC 5160-59-03.2). Updates services in care plan as children, youth, and family's needs change pertinent to care plans and CANS assessments. Plans visits and attends scheduled meetings around family's needs (i.e., work schedules, school activities, etc.). Develops collaborative relationships with partners and community resources tailored to meet the needs of culturally diverse healthcare consumers and family. Maintains fluency in systems and software pertinent to completion of required documentation and submission of required documentation. Participates in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components. Participates in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences. EDUCATION & EXPERIENCE Background in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field. Experience providing community-based services to children, youth, and their family or caregivers, family systems, community systems and resources, case management, child and family counseling or therapy, child protection or child development. Three years relevant experience with a high school diploma or equivalent; or Two years relevant experience with an associate's degree or bachelor's degree; or One-year relevant experience with a master's degree or higher. SKILLS & ABILITIES Reasoning Ability Ability to maintain a high degree of empathy and compassion in meeting the needs of agency clients and client families. Ability to build strong bonds with employees to foster open, honest and candid communication. Ability to multi-task and maintain organization in a fast paced, changing environment. Ability to manage change in an organization reengineering its culture and approach to workload management. Ability to successfully operate with ambiguous guidelines where ethical decision will be required. Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFS proprietary information and sensitive situations. Language Skills Ability to effectively communicate plans, goals, directives and diagnosis information between clinician and clients. Technology Skills Computer skills, Word, Outlook, GPS systems, and phone skills needed. ADDITIONAL Applicants will occasionally be asked to work evening and/or weekend hours due to the service delivery and administrative needs of SVFS clients and families. Applicants must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment. A Valid Driver's License and Proof of Auto Liability Insurance with required limits needed. ADA The above statements cover what are believed to be the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform different combinations of duties.
    $34k-49k yearly est. Auto-Apply 60d+ ago
  • Memory Care Coordinator (LPN)

    Danbury Westerville

    Patient care coordinator job in Columbus, OH

    You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian)- for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents. Accident (Guardian) MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! MetLife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. I dentity Theft (All State) 401(k) with Matching (TransAmerica) Tuition Reimbursement Perks : Vacation from 90th Day of Employment On Demand Pay Option Bonuses : Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer's and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you! We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789
    $34k-49k yearly est. 2d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient care coordinator job in Centerville, OH

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $44k-56k yearly est. 16d ago
  • Patient Care Coordinator

    Pure Smiles

    Patient care coordinator job in Westerville, OH

    Pure Smiles Westerville Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success! No weekends or late nights: Description: We are offering an exciting career opportunity as a Patient Care Coordinator at our Pure Smiles Westerville office. In this role, you will: be an integral part of our dynamic team of dental health care professionals represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!) coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals We Provide: A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more! We are Looking for Candidates Who: have dental practice experience and know dentistry terms want to make a positive lasting difference in the lives of our patients through high quality dentistry are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset approach each day with motivation, determination and confidence possess excellent communication, teamwork, multi-tasking and customer service skills are reliable and able to build trust with patients thrive in a culture of empowerment, advanced technology and education enjoy working on a team and having fun! If this is you, WE are your match! WE look forward to meeting you!
    $23k-38k yearly est. 60d+ ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Patient care coordinator job in Wilmington, OH

    Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wilmington, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $23k-38k yearly est. 34d ago
  • Miami County Moderate Care Coordinator

    National Youth Advocate Program 3.9company rating

    Patient care coordinator job in Troy, OH

    Miami County OhioRISE Moderate Care Coordinator Compensation: $47,000 An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Miami County and overlap into Darke County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area C Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.
    $47k yearly 16d ago
  • Patient Care Coordinator - Licensed Practical Nurse (LPN)

    Soleo Health Inc. 3.9company rating

    Patient care coordinator job in Dublin, OH

    Job DescriptionDescription: Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements: Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
    $22k-30k yearly est. 14d ago
  • PATIENT CARE REPRESENTATIVE

    Heart of Ohio Family Hea Lth Centers 3.0company rating

    Patient care coordinator job in Columbus, OH

    Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual
    $32k-37k yearly est. Auto-Apply 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Springfield, OH?

The average patient care coordinator in Springfield, OH earns between $19,000 and $47,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Springfield, OH

$30,000
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