Patient care coordinator jobs in Tigard, OR - 155 jobs
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Patient Care Coordinator
Patient Access Representative
Health Care Coordinator
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Customer Care Coordinator
Registration Coordinator
Customer Care Coordinator
Lever Organic 4.0
Patient care coordinator job in Portland, OR
Job DescriptionThe Company Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business.
At Renewal by Andersen of Oregon and SW Washington, we are committed to delivering an expectational home improvement experience - start to finish. Our Customer CareCoordinators play a critical role in upholding that standard by serving as the primary point of contact for our customers. This position ensures clear communication, prompt responses, and thorough support throughout the customer journey.
As a Customer CareCoordinator, you'll engage directly with homeowners, internal teams, and field operations to help move projects forward smoothly and efficiently. You'll be part of a supportive, in-office team environment where collaboration, accountability, and professionalism are key. What's in it for You?
Competitive pay: $20-$23 per hour based on experience, with performance-based bonus eligibility (including NPS bonus).
Comprehensive Benefits Package: Health, dental, and vision insurance, along with long-term disability.
401(k) with Company Match: Competitive company contributions to help build your future.
Paid Time Off and Company Paid Holidays: Generous PTO and 6 Paid Holidays to support work-life balance.
Career Growth: Training and development opportunities, with room to grown within our Customer Care department.
Responsibilities
Customer Communication: Respond to inbound calls, emails, and texts from customers and internal contacts in a timely, professional manner.
Project Updates: Provide clear, proactive updates to homeowners regarding their installation status.
Issue Resolution: Research and follow through on customer inquiries; escalate issues to the appropriate team as needed.
Internal Coordination: Collaborate with departments across the organization to ensure accurate and timely communication on customer needs.
Problem Solving: Support homeowners with logistical changes, reschedules, and service-related questions.
Documentation: Maintain detailed records in Salesforce and other internal platforms.
Team Support: Contribute to a positive team environment through excellent communication and reliability.
Product & Inventory Support: Conduct basic quality checks and assist with pulling products from the warehouse as needed.
Field Exposure: Participate in occasional job site visits for hands-on learning and training opportunities.
Policy Knowledge: Stay informed on current Renewal by Andersen warranty policies to support customer needs.
Team Collaboration: Take on other duties as assigned by Customer Care Leadership to support department goals.
Qualifications
Experience: 2-5+ years in a customer service or support role.
Communication: Strong written and verbal communication skills.
Organization: High attention to detail, follow-through, and time management.
Independence: Proven ability to work independently and take initiative.
Problem Solving: Ability to assess issues quickly and propose effective solutions.
Customer Focused: A clear understanding of the customer journey and the importance of experience at every stage.
Preferred experience: Prior experience in a home improvement or customer success environment, project coordinationor scheduling experience and familiarity with product ordering and inventory processes.
Technical Skills and Physical Requirements
Software Proficiency: Skilled in Microsoft Office Suite and various texting/chat communication platforms.
CRM Experience: Hands-on experience with Salesforce and the use of Salesforce Reports for tracking and communication.
Telephony Systems: Familiarity with VoIP systems such as Five9 for efficient call handling.
Quick Learner: Ability to rapidly absorb and apply knowledge of product offerings and company policies.
Work Environment: This is a full-time, in-office role based in Portland, OR. Ability to sit or stand for extended periods and perform repetitive hand tasks.
Lifting & Movement: Occasional bending and lifting of items up to 50 lbs.
Join Us:Joining Renewal by Andersen of Oregon as a Customer CareCoordinator means being part of a team that values clear communication, strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promise to homeowners across the Pacific Northwest!
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at ***********************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$20-23 hourly 7d ago
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Front Desk Specialist & Behavioral Health Milieu Coordinator
Outside In 4.0
Patient care coordinator job in Portland, OR
The Front Desk Specialist & Behavioral Health Milieu Coordinator plays a dual role in supporting both Behavioral Health (BH) and Assertive Community Treatment (ACT) program operations. This position provides trauma-informed, patient-centered customer service at the front desk, coordinates clinic flow, supports crisis response, and maintains a safe, therapeutic milieu for clients accessing behavioral health services. The role serves as a central communication hub among clinical staff, ACT team members, and clients, ensuring smooth access to care, efficient scheduling, and real-time support for individuals with complex behavioral health needs.
This position interacts daily with individuals experiencing mental health crises, substance use disorders, houselessness, and high social complexity, requiring strong de-escalation skills, a calm presence, empathy, and firm boundary-setting.
Essential Duties
Milieu coordination and Client Support
Maintain a safe, welcoming, and therapeutic environment in the Behavioral Health waiting and common areas.
Provide supportive engagement, rapport-building, and basic needs assistance (e.g., water, orientation to space).
Monitor client behavior for safety concerns; promptly notify clinical staff of escalations or risk indicators.
Use trauma-informed de-escalation techniques and follow crisis response protocols in collaboration with licensed providers and ACT clinicians.
Assist clients in navigating services, including Behavioral Health, Medical, SUD services, ACT, and social services.
Support ACT clients with drop-in needs such as appointment reminders, carecoordination, and communication with ACT team members.
Assist with transitions between services, escort clients when necessary, and support mobility or accessibility needs.
Front Desk and Administrative Support
Serve as the first point of contact for BH and ACT patients via phone, walk-ins, and scheduled appointments.
Check in clients using the electronic health record scheduling system; confirm demographics, insurance, consents, and required documentation.
Answer the phone.
Coordinate with staff to ensure accurate scheduling of appointments.
Other Duties
Support organizational initiatives, emergency-response efforts, and quality-improvement projects.
Perform other duties as assigned.
Qualifications
Knowledge and Skills
Knowledge
Knowledge of community-health-center and FQHC operations, including HRSA, OHA, PCMH, PCPCH, and CARF standards.
Understanding of integrated medical, behavioral-health, and social-service systems.
Knowledge of billing, coding, and compliance workflows in primary-care and behavioral-health settings.
Familiarity with electronic health-record systems (Epic, Athena, or similar).
Knowledge of infection-control, quality-improvement, and safety practices.
Understanding of healthcare administration, budgeting, and process improvement.
Proficient use of Microsoft Office programs, including Word, Excel, and Outlook.
Proficient in Health Information Technology systems, including running and analyzing reports.
Familiarity with Epic and Tableau is preferred.
Skills
Ability to establish rapport and gain the confidence of team members, patients, peers, administrators, and staff.
Ability to support the team concept, including through program design and development.
Openness to change and willingness to lead change within the organization.
Excellent organizational, prioritization, and time-management abilities.
Effective communicator with strong interpersonal and conflict-resolution skills.
Proficiency in analyzing operational data and implementing process improvements.
Skilled in problem-solving, decision-making, and collaboration across disciplines.
Commitment to diversity, equity, inclusion, and trauma-informed care.
Education and Experience
Bachelor's degree or higher in healthcare administration, public health, business administration, or a related field preferred.
Experience working in a Federally Qualified Health Center (FQHC) or integrated community-health setting.
Familiarity with OCHIN Epic, Athena, or comparable EHR systems.
Lean Six Sigma or PDSA process-improvement experience.
Bilingual (English/Spanish) preferred.
Working Conditions
This job is based in a standard office environment. There is some exposure to outdoor weather while walking to surrounding sites.
Physical Requirements
This job requires standing, sitting, and walking short distances between sites on a regular basis. Some stooping and lifting up to 10 pounds may be required on occasion. Regular use of hands and fingers to type. Talking and hearing are required on a regular basis.
$35k-41k yearly est. 11d ago
Scheduling Specialist
Radiology Partners 4.3
Patient care coordinator job in Portland, OR
RAYUS now offers DailyPay! Work today, get paid today!
is $18.28-$24.78 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-38k yearly est. 3d ago
Patient Care Coordinator
Onepeak Medical
Patient care coordinator job in Lake Oswego, OR
THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients.
MISSION | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.
VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.
Job Summary:
At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patientsor providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being. Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles.
As a PatientCareCoordinator, you will be the initial point of contact for patients and visitors, whether in person or over the phone. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service.
Responsibilities and Duties:
Provide outstanding customer service, offering a warm and positive welcome to patients and visitors, both in person and via phone.
Ensure accurate listing of the Primary Care Provider (PCP) in the patient's chart.
Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords.
Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments.
Register patients and update their demographic and insurance information, as well as the patient portal.
Scrutinize schedules to guarantee accuracy in appointments and visit preparedness.
Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes.
Confirm the correctness and update the method of payment (insurance or cash pay) at each appointment.
Collect payments when necessary, including copays, outstanding balances, or no-show fees, and document them in the EPM. If a patient cannot pay, document the reason.
Maintain the reception desk, waiting areas, and office files.
Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary.
Attend department and clinical meetings as scheduled.
Complete end-of-day responsibilities.
Fulfill any additional responsibilities as required to support OnePeak Medical
Qualifications:
Demonstrate OnePeak values (Teamwork, Respect, Informed, Balance, Excellence).
Hold oneself accountable for achieving measurable, high-quality, timely, and cost-effective results.
Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere.
Effectively communicate with patients, staff, and providers.
Display confidence and skill knowledge.
Uphold company core values and treat others with respect.
Possess good judgment, making timely and sound decisions.
Embrace an attitude of continuous improvement.
Demonstrate strong interpersonal skills and professionalism.
Excel in listening, with a willingness to accept constructive feedback.
Maintain strict adherence to patient confidentiality standards as outlined by HIPAA.
Manage time effectively, with the ability to multitask, prioritize, and organize workloads.
Thrive in a fast-paced environment.
Be flexible and able to meet business needs, potentially involving travel to other clinics.
If required, possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance requirements.
Education and Experience:
High school diploma or equivalent -
Required
6 months of customer service experience -
Required
6 months of front desk reception or scheduling experience in a medical office -
Strongly preferred
Prior PM/EHR experience -
Strongly preferred
Proficiency in Microsoft Office Suite -
Strongly preferred
Computer/Tech Savvy -
Strongly preferred
Knowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs -
Strongly preferred
Benefits:
Medical, Dental, Vision, and Life Insurance
Voluntary Critical Illness, Accident, and LTD plans
Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP)
401(k) Retirement Plan with Company Match
Employee, Friends, and Family Discounts
Paid Time Off and Paid Holidays
$34k-53k yearly est. 3d ago
Customer Success Coordinator
Richmond American Homes 4.7
Patient care coordinator job in Vancouver, WA
BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.
We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us.
Positive Work Environment & Culture
* Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
* Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments.
Job Summary
The Customer Success Coordinator serves as a point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build project, helps keep the project on track, and will communicate with each assigned homebuyer, providing progress updates, timelines, and other helpful information on a consistent basis specified by the manager. This person is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics.
Qualifications
* Completion of high school education
* Minimum of 2 years of customer service experience
* Real estate and/or new home construction experience preferred
* Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking
* Must be able to traverse sites in adverse weather
* Reliable vehicle to drive from site to site
* Valid Driver's License with a safe driving record
* Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and web-based software (e.g. social media)
* Experience with programs Smartsheet and Sales Simplicity preferred
* Customer Relationship Management (CRM) database experience preferred (i.e. Hubspot, Salesforce)
* Potential remote work after mandatory in-office training, decided by manager
* Demonstrated customer-focus and solution-orientation, talent for engaging and building trust quickly with all personality types
Skills
* Ability to learn new software and programs quickly
* Excellent communication skills, both verbal and written, in the English language
* Strong follow-up skills
* Ability to work independently as well as in a group setting
* Adapt to a fast-paced, ever-changing environment
Responsibilities
* Act as the secondary contact for homebuyers throughout the construction and closing process, working closely with the community team including construction, sales, warranty, and design centers to ensure a seamless experience
* Travel to communities to capture photos of active builds for homes under contract to buyers
* Maintain weekly onsite presence across assigned committees, including providing neighborhood condition reports
* Facilitate and review pre-closure survey feedback, post close check-ins, and one year follow-ups
* Provide real time triage and ticket responses from homebuyers under contract and either answer questions or direct to the appropriate party.
* Clearly communicate corporate processes and policies to customers and set expectations accordingly.
* Utilize lead management software (CRM) and other CX tools to provide homebuyers with relevant weekly updates on the status of their build.
* Maintain close relationships with community sales consultants and field teams through regular contact, weekly status meetings and participate in ongoing training
* Be an expert and enthusiastic brand ambassador for all things Holt Homes
Work Environment
* Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time
* Regularly drives to and from various Holt communities
Compensation
* Base Salary: $55,000- $70,000
* FLSA Status: Non-Exempt
* Bonus Type: Year End Discretionary
Comprehensive Benefits Package
We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families:
* Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.
* Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* Financial Future: Access a 401(k) retirement savings plan.
* Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
* Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available.
* Exclusive Perks & Discounts
* Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.
* Pet Insurance: Enjoy discounted group pet insurance rates.
If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at ************************ for additional information.
Sekisui House U.S., Inc. is an Equal Opportunity Employer.
$55k-70k yearly Auto-Apply 10d ago
Oregon - Behavioral Health Care Coordinator
Behavioral Health Solutions 4.3
Patient care coordinator job in Portland, OR
Job Description
Behavioral Health Solution's (BHS) team of mental health treatment professionals specialized in providing comprehensive behavioral health services for adults and geriatrics in a variety of settings. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services.
As a Behavioral Health CareCoordinator, you are an integral part of our team responsible for coordinating and providing essential services to patients in the long-term care and skilled nursing facilities that we support. Our mission is to deliver exceptional behavioral health services to those in need, and this position plays a crucial role in cultivating positive relationships with the facilities in your assigned region. As a CareCoordinator, you are actively involved in ensuring seamless coordination of services between our organization, facility staff, providers, and patients.
This job operates both in a skilled nursing facility and a typical office environment; as such, the noise level varies from quiet to moderate and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, and healthcare professionals on a frequent basis and must be able to remain stationary for long periods of time while providing care and attending to residents' needs. This position relies heavily on the ability to use and navigate electronic devices, as well as utilize software for patientcare and documentation.
Service areas incorporate:
Portland, Eugene, Grants Pass, OR
Vancouver, WA
Job Type:
Monday - Friday
Travel to SNF Facilities in the Community
Responsibilities:
Travel: You will travel to all locations within your assigned region to provide onsite support and services as required.
Customer Service: Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians.
Service Coordination: Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities.
Referral Assistance: Assisting facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services.
Consent Management: Coordinating the completion of consents and providing assistance when needed.
Education: Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns.
Meetings and Collaboration: Attend behavior management meetings with facility staff and coordinate MD attendance for facility meetings such as GDR and QAPI.
Compliance: Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility.
In-Service Coordination: Scheduling in-services and educational sessions for facility staff.
Telehealth Support: Facilitating Telehealth visits with clinicians as needed to enhance patientcare.
Facility Onboarding: Collaborating with the Business Development team to support the facility onboarding process.
Other Duties: Performing additional tasks and assignments as specified by your supervisor.
Competency:
Survey Process Knowledge: Familiarity with the survey process in skilled nursing facilities.
Behavioral Health Expertise: Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures.
Organizational Skills: Strong attention to detail, data-driven mindset, and proficiency in utilizing technology.
Adaptability: Ability to multitask and thrive in a fast-paced environment with evolving opportunities.
Problem-Solving: Effective critical thinking and problem-solving skills to address challenges in patientcarecoordination.
Relationship Building: Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team.
Communication Skills: Excellent written and verbal communication skills to interact effectively with various stakeholders.
Current COVID-19 Vaccination: Ensuring that you are vaccinated against COVID-19 in adherence to our safety protocols.
Requirements:
An individual must be able to perform each essential duty satisfactorily.
Minimum of a High School Diploma or GED. Some college education is preferred, with a focus on behavioral health or psychology.
Experience: 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical CareCoordinator.
Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel. Proficient in the use of EHR software systems (Athena) is also preferred.
Working Conditions:
Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with role.
Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts and patients.
Benefits
Mileage reimbursement
Competitive Earnings.
Hands-on and Virtual Training and Supervision.
Work-Life Balance
PTO and Paid Holidays.
A comprehensive benefits package (Medical, Dental, Vision, Life, and more)
401k with 3% company match
Pay: $55 - 75,000k annually
$47k-57k yearly est. 13d ago
Patient Care Coordinator
GPS Dental
Patient care coordinator job in Portland, OR
Timber Dental is seeking a Full-Time PatientCareCoordinator (PCC) to join our Downtown team. This role is essential in delivering seamless, high-quality patient experiences while supporting the clinical and administrative teams. The ideal candidate is confident, organized, patient-focused, and thrives in a fast-paced dental environment.
Position Summary
The PatientCareCoordinator serves as a key point of contact for patients and plays a vital role in ensuring smooth office operations. This position requires excellent communication skills, attention to detail, and the ability to coordinatepatientcare from scheduling through treatment completion.
Key Responsibilities
Job duties include, but are not limited to:
Create a welcoming, premium experience for patients from first contact through checkout
Answer and manage incoming phone calls and patient inquiries with confidence and professionalism
Check in patients and ensure accurate and timely documentation
Schedule appointments efficiently to support provider productivity
Review, present, and explain comprehensive treatment plans and financial options
Verify and explain insurance benefits in a clear and patient-friendly manner
Manage patient consent forms and required documentation
Coordinatepatient transportation when applicable
Prepare, organize, and maintain daily schedules to ensure smooth office flow
Support general administrative and front office duties as needed
Maintain compliance with HIPAA, privacy standards, and office policies
Qualifications
Requirements
Minimum 2+ years of customer service experience in a patient- or client-facing role
2+ years of dental office experience strongly preferred
Experience with Open Dental preferred, but not required
Strong organizational, communication, and multitasking skills
Professional, compassionate, and patient-focused demeanor
Ability to thrive in a fast-paced, team-oriented environment
Schedule & Work Environment
Full-time position
On-site at Timber Dental's Downtown location
Why Join Timber Dental
Collaborative and supportive team culture
Focus on delivering exceptional, patient-centered care
Modern practice environment with opportunities for growth and development
Equal Opportunity Statement
Timber Dental is proud to be an Equal Opportunity Employer. We are dedicated to fostering a diverse and inclusive environment and do not discriminate based on race, religion, color, gender, national origin, age, disability, or any other legally protected status.
Accommodations
If you require reasonable accommodations during the application process, please contact us directly.
$34k-53k yearly est. 15d ago
Patient Care Coordinator (MX)
Snapscale
Patient care coordinator job in Portland, OR
Rockstar Healthcare Virtual Assistants Wanted
📍 Onsite - Mérida, Mexico
Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.
This is a professional, long-term onsite role focused on patientcare and operational excellence - not sales, not cold calling, and not a call center environment.
What you'll do
Answer inbound patient calls
Schedule and confirm appointments
Navigate EMRs
Verify insurance benefits (VOB)
Support prescription refill workflows
Who we're looking for
Experience in a clinic, doctor's office, hospital, or medical billing
OR
High-end customer service professionals with excellent phone presence
What we offer
Competitive salary based on experience
Paid training and statutory benefits
Consistent full-time schedule aligned with U.S. business hours
Stable, onsite role with long-term growth opportunity
Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.
Minimum of 2 years of experience in a healthcare setting.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in using healthcare management software.
Ability to work effectively in a team-oriented environment.
Attention to detail and problem-solving skills.
$34k-53k yearly est. 13d ago
Patient Care Coordinator - Arrow Dental (Salem, Oregon)
Arrow Dental
Patient care coordinator job in Salem, OR
Job Description
At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time PatientCareCoordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.
Clinic hours Monday-Thursday 7:30am-5:30pm
Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014.
Benefits:
Competitive pay, retention bonuses
Medical, Dental, Life Insurance, and Employee Assistant Program
PTO and paid company holidays
401k and FSA
Annual clothing allowance
Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Primary Functions:
Complete day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at time of treatment
Make follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinatepatient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Performs other duties as assigned
Required Skills:
High school diploma or equivalent
1- 2 years dental office experience preferred
Knowledge of dental terminology, procedures and dental insurance
Typing ability of 40 wpm net
Computer proficiency with Microsoft Office applications, dental software experience helpful
Ability to speak Spanish is highly desirable
Strong organizational and detail orientation skills
Strong verbal, written, and interpersonal communication skills
Ability to work well under pressure work with frequent interruptions and shifting priorities
Participate effectively as a team player
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image.
Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.
Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
$21.8-26.9 hourly 20d ago
Patient Care Coordinator
Diamond Accelerator
Patient care coordinator job in Hillsboro, OR
PatientCareCoordinator - Epion Aesthetics & Wellness (Hillsboro, OR)
Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented PatientCareCoordinator to join our team!
About Us:
At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul.
Key Responsibilities:
Welcome clients and guide them through check-in, check-out, and treatment flow
Answer phones, respond to inquiries, and maintain timely, professional communication
Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record)
Educate patients on services, memberships, promotions, and pre/post-treatment instructions
Process payments and maintain financial accuracy
Support clinic cleanliness, treatment room prep, and inventory tracking
Represent the Epion brand with grace and consistency
Growth opportunities to Clinic Manager
Ideal Candidate:
Compassionate, empathetic, and genuinely cares about people's well-being
Client-centered and focused on making patients feel safe, valued, and empowered
Detail-oriented with an artistic eye-appreciates the art and science behind beauty
Professional, polished, and confident with strong boundaries
Eager to learn, grow, and stay on top of new technologies and techniques
Team player with a growth mindset-no drama, no ego, lifts others up
Trustworthy, ethical, and upholds the highest standards of integrity and safety
Qualifications:
Excellent interpersonal, organizational, and multitasking skills
Tech-savvy and proficient in scheduling software (Aesthetic Record)
Professional appearance and demeanor
Passion for aesthetics, wellness, and client care
Health & wellness experience required
Schedule:
Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm
Compensation:
Part-time, hourly based upon experience
Location:
Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas)
Career Advancement:
Opportunities for growth and continued education
$34k-53k yearly est. 60d+ ago
Patient Care Coordinator
Endodontic Practice
Patient care coordinator job in Salem, OR
Join Our Star Endodontic Team in
Salem
!
Willamette Valley Endodontics
is a specialty dental practice dedicated to providing exceptional patientcare. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental PatientCareCoordinator to join our front desk staff. If you have a passion for patientcare and the dental field, we want to hear from you!
Highlights of PatientCareCoordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patientcare
**This is a full-time PatientCareCoordinator position with a schedule of: Monday - Friday 8am - 4:30pm
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
PatientCareCoordinator Qualifications:
Minimum of 1 year of dental PatientCareCoordinatoror administrative experience is required
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFM
Qualifications
$34k-53k yearly est. 8d ago
Intake and Scheduling Specialist
Careoregon 4.5
Patient care coordinator job in Portland, OR
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This position is responsible for scheduling Primary Carepatient visits (in home, virtual, and telephone) for new and existing patients. Primary responsibilities include receiving and processing new patient referrals, scheduling patient appointments, and patientorcaregiver communication. Other duties include maintaining patient and internal documentation, providing information to potential patients, and starting patient charts.
NOTE: This position is mostly remote with the need to go into the office on occasion.
Estimated Hiring Range:
$22.82 - $27.89
Bonus Target:
Bonus - SIP Target, 5% Annual
Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.
---------------------------------------------------------------
Essential Responsibilities
Patient Referrals
Receive and process incoming referrals including:
Ensure intake forms are complete
Confirm service address is within Housecall Providers area
Check insurance contracts with Housecall Providers (in collaboration with billing department if required)
Determine patient appropriateness for services (in collaboration with clinician/supervisor if required)
Request and ensure arrival of medical records
Mail or fax intake forms, as requested.
Assign patients to appropriate wait list and manage wait list and encounter list including:
Communicating with patients and families and/or referral source to support excellent customer service and update requests
Identify people to be present at initial visit
Notify all required parties of pending admission
Patient Charts
Create and enter information in the electronic medical record, assuring accuracy, completeness and compliance with policies and procedures.
Maintain and assist with documenting all patients' interactions and support activities.
Appointment Scheduling
Work collaboratively with providers, patients and caregivers, and other Housecall Providers staff to schedule patients based on clinical need and provider availability.
Maintain an accurate record of planned appointments.
Arrange family and/orcaregiver attendance at appointments and interpreters, as required.
Communication
Receive and respond to in-coming calls regarding questions for potential new patients.
Work collaboratively with internal and external teams to ensure excellent communication and continuity of care.
Direct information including complaints and clinical information to other staff members as relevant.
Maintain and assist with documenting all patients' interactions and support activities.
Essential Department and Organizational Functions
Maintain patient/family and staff confidentiality in compliance with HIPAA laws.
Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation.
Develop and maintain professional boundaries with all patients/family/caregivers.
Maintain agreed upon work schedule and meet deadlines for completion of work.
Serve as an ambassador for CareOregon and Housecall Providers at all times.
Demonstrates cooperation and teamwork and maintains collaborative relationships with all levels of staff and community partners.
Participate in orientation of new employees, volunteers or students seeking experience, as requested.
Attend staff and mandatory in-services meetings, as required.
Participate in ongoing education and assume responsibility for updating professional skills
Familiar and comfortable with a person-centered approach to communication, education and care planning.
Maintain patient and personal safety regarding occupational health and safety and participates in safety program, as requested.
Participates in performance improvement efforts to continually assess and improve quality of care, as requested.
Provide back up for other intake and scheduling specialists, as required.
Perform other duties, as assigned.
Experience and/or Education
Required
Minimum 3 years' experience in some aspect of the medical field, including experience with medical records system
Preferred
Experience in a primary care clinic, home health, or hospice setting
Minimum 1 year' experience in customer service
Knowledge, Skills and Abilities Required
Knowledge
Knowledge of medical terminology
Detailed understanding of electronic medical record systems and the ability to integrate updates to those workflows on a regular basis
Knowledge of HIPAA privacy rules and regulations
Skills and Abilities
Strong computer skills, including working knowledge of Microsoft Office system
Excellent customer service skills, including the ability to interact professionally, patiently, and courteously with staff, patients, families and vendors over the phone and in person
Excellent interpersonal skills
Ability to work both independently and collaboratively
Ability to take initiative and utilize innovative techniques and ingenuity
Ability to interact with various departments throughout the organization
Ability to prioritize tasks, manage telephone calls with a professional demeanor, problem solve, to stay focused and be organized, and work well to meet deadlines
Ability to use good judgment, personal initiative and discretion to perform job responsibilities
Ability to adhere to organizational standards, policies and procedures
Ability to work flexible hours, if needed
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to sit, see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to lift, carry, stand, walk, bend, and/or pinch small objects for at least 3 hours/day
Working Conditions
Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure
Member/Patient Facing: ☐ No ☒ Telephonic ☐ In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
Schedule: Ability to work flexible hours, if needed
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
We are an equal opportunity employer
Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
$22.8-27.9 hourly Auto-Apply 10d ago
Health Related Social Needs Coordinator
Native American Rehabilitation Association of The Northwest, Inc. 4.1
Patient care coordinator job in Portland, OR
Title: Health Related Social Needs Coordinator - AD278 , Monday through Friday, 8:00am - 5:00pm. Wage Range: $24.00 - $29.00 hourly, Non-Exempt If you are a motivated and dedicated Health Related Social Needs Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.
Company Mission:
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
About the Company:
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview:
The Health-Related Social Needs (HRSN) Coordinator addresses a range of social determinants of health, with a primary focus on housing instability and homelessness as critical drivers of health outcomes. This role supports individuals in accessing HRSN benefits through screening, coordination, and ongoing support. The Coordinator is responsible for managing closed-loop referrals, as well as completing invoicing and maintaining accurate documentation related to ongoing HRSN benefits and services. The role works collaboratively with the social services team, housing providers, and community-based organizations to promote housing stability, improve health outcomes, and reduce health disparities.
What you will do:
* Identify individuals eligible for HRSN benefits and services.
* Develop individualized housing support plans in collaboration with participants, care teams, and housing partners.
* Coordinate referrals to housing providers, supportive programs, and community-based organizations using Unite Us and other closed loop referral software.
* Provide housing navigation and tenancy support services, including assistance with housing applications, move-in readiness, and tenancy stabilization.
* Conduct ongoing follow-up to support housing stability and continuity of care.
* Track housing-related referrals, services, and outcomes in Unite Us, electronic health records, and other required data systems.
* Complete invoicing and documentation for housing-related HRSN services in accordance with program, payer, and grant requirements.
* Serve as a liaison between carecoordination teams, housing agencies, and community partners.
* Educate participants on housing resources, program expectations, and participant responsibilities.
* Maintain accurate, timely, and compliant documentation.
* Participate in interdisciplinary team meetings, case reviews, and housing-focused case conferences.
* Stay current on available HRSN benefits, housing resources, and best practices related to housing stability.
* Maintain high level knowledge of all internal NARA NW programs, qualifications, and intake processes.
* Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times.
OTHER DUTIES AND RESPONSIBILITIES:
* Maintain working knowledge of and provide referrals to community services and resources, including Aging and Disability Services, Housing Assistance, Transportation, Food/Shelter Services, and Public Health resources.
* Provide culturally informed support to staff working directly with clients to ensure culturally responsive service delivery.
* Performs other duties as assigned.
$24-29 hourly 5d ago
Associate Patient Care Coordinator and Patient Care Coordinator
Providence St. Joseph's Health 4.2
Patient care coordinator job in Portland, OR
This is a combined posting for an Associate PatientCareCoordinator and PatientCareCoordinator. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.
We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview.
Providence caregivers are not simply valued - they're invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Key Responsibilities
* Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
* Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
* Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support.
* Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
* Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.
* Able to manage multiple tasks and competing priorities
Associate PatientCareCoordinator (1)
Required Qualifications:
* 6 months of customer service related experience.
Preferred Qualifications:
* 6 months of office experience, medical office preferred. Recent experience in the medical field.
* 6 months of electronic medical record experience (e.g. EPIC)
Salary Range, Oregon Min: $19.40, Max: $29.08
PatientCareCoordinator (2)
Required Qualifications:
* 1 year of experience in medical/healthcare setting.
* Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
* Electronic Medical Records experience (e.g. EPIC)
Salary Range, Oregon Min: $21.16, Max: $32.37
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
$40k-55k yearly est. 3d ago
Patient Access Representative - Hospital
Santiam Hospital & Clinics 4.0
Patient care coordinator job in Stayton, OR
Patient Access Representative -
At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patientcare is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.
With 12 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.
Job Status: Temporary Full-Time, Float, evenings & weekends
Department Description: The Admissions Department consists of staff that are responsible to three locations: Front Desk Admissions - admits for radiology, lab, outpatient services and inpatient services; Surgical Admissions - admits for surgery and dietician services as well as assisting with scheduling and other duties; Emergency Services Admissions - admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team - consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments. There may be potential for permanent positions.
Responsibilities:
Admitting patients into the Emergency Room, Lab and Imaging.
Completing registration of patients for inpatient and out-patient services.
Answering multi-line telephones.
Receiving and distribution of physician calls.
Maintaining quality customer service and patient confidentiality at all times.
Performing other related duties incidental to the work described herein.
Qualifications
Requirements:
High School Diploma or GED
One year of experience working in patient accounting
One year of insurance billing experience
Knowledge of medical terminology
Good communication with insurance companies and co-workers
Must be skilled in written and verbal communications
Commitment to customer service and teamwork
Ability to multi-task
Maintains a positive work atmosphere
Benefits for eligible positions:
Medical, Vision and Dental Insurance
PTO and holiday pay
Employee Referral Program
401(k) Retirement
Life Insurance
Long Term Disability
Employee Discounts
Bilingual Pay Differential for eligible positions
Public Service Loan Forgiveness for eligible positions
Tuition Assistance for eligible positions
Santiam Hospital is an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer
$34k-40k yearly est. 16d ago
Patient Access Specialist
Metropolitan Pediatrics 4.0
Patient care coordinator job in Beaverton, OR
Want to giggle while you work? We love to work with kids and their families, providing important care, which is both fun and purposeful.
As an Equal Opportunity Employer our team of experienced, talented professionals honors the company values of compassion, stewardship, excellence, integrity, flexibility, service, and inclusivity in everything we do - it is an integral part of who we are and what we seek in future employees.
Metro Pediatrics is your best choice for a career in pediatric medicine. If you enjoy a fast-paced, upbeat, and supportive work environment taking care of kids, we invite you to apply and become part of our outstanding team! Start your pediatric medical career today.
We encourage applicants to read more about our company and what we do at ************************************************
This position is eligible for our $1000 sign on bonus.
The Patient Access Specialist is responsible for answering all incoming telephone calls and distributing to the correct destination. Greet and check-in patients, verify insurance information, and collect copayments and any outstanding account balances. Schedule patient appointments according to clinic protocol.
Essential Functions
Answer the telephone in a professional and courteous manner, scheduling patient appointments following procedures for proper timing and routing. Follow established guidelines to route complex messages to medical staff.
Verify demographics for all patients, create new accounts, and verify eligibility for insurance coverage.
Greet and check-in patients at front desk in preparation for their appointments with the provider. Notify clinical staff of patients arrival. Collect and record copayments and outstanding balances, and balance cash drawer daily.
Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines.
Sustain excellent patient interactions using clear communication and problem-solving skills.
Maintain confidentiality of sensitive patient information at all times.
Successfully work in a fast-paced, changing environment with effective time management and ability to multi-task and prioritize workload.
Display high standards of office conduct.
Ensure reception area and waiting room are clean and neat. Regularly sanitize counters and surfaces.
Participate in site-specific and clinic-wide initiatives on an ongoing basis.
Attend and actively participates in huddles and team meetings.
Punctual, regular, timely, and dependable attendance.
Metropolitan Pediatrics participates in E-Verify to confirm employees' eligibility to work in the U.S.
Qualifications
Education & Experience
High school education or equivalent required.
Experienced handling a high volume of telephone calls.
Minimum of 1-2 years of experience in customer service, computers, general office procedures, and multitasking preferred.
Vocational training in medical office procedures preferred.
General understanding of medical terms and experience with EMR preferred.
$32k-38k yearly est. 12d ago
PAS Registration Coordinator, 8 Hours Evening, EOW/EOH
Brigham and Women's Hospital 4.6
Patient care coordinator job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patientcare, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patientor representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities
Qualifications
Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
8
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 27d ago
Denali Patient Coord (20836)
Eyehealth Northwest 4.2
Patient care coordinator job in Hillsboro, OR
Hiring for our brand new, state of the art surgery center!
Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/orpatient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patientcare and “customer service,” representing EHN in a professional manner at all times.
Supervisory Responsibilities
This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees.
Primary Duties and Responsibilities
Receive and relay incoming calls.
Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times.
Follow established procedures for checking patients into and out of the surgery center.
Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier.
Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate.
Collect co-payments, deductibles and other charges as needed.
Verify referrals and authorizations.
Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy.
Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts.
Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes.
Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director.
Attend in-service programs as required.
Participate in medical records audit.
Maintain a neat, clean, and orderly reception and waiting room area.
Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy.
Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.
Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patientcare and current laws and regulations, including HIPAA.
Adhere to all safety standards as established by company policy and OSHA requirements.
Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations.
Secondary Functions
Schedules or reschedules appointments.
Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician.
Assist with patient discharge.
Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff.
Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.
Qualifications
Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)
High school diploma or equivalent.
Minimum of one year experience preferred.
An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.
Necessary Knowledge, Skills and Abilities
Must be computer literate with proficiency in Windows based programs.
Ability to complete basic mathematic equations.
Knowledge and understanding of medical terminology and procedures.
Must be highly organized with the ability to effectively prioritize duties.
Ability to establish and maintain cooperative working relationships with all persons contacted in the course of performing duties.
Strong interpersonal skills with a genuine desire to help people.
Ability to address patient complaints and effectively resolve problems.
Skill in handling difficult patients successfully and respectfully.
Ability to communicate clearly and concisely, both orally and in writing.
Must be detail oriented.
Ability to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.
Physical Demands / Work Environment
Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated, and moderately paced environment.
This position requires manual/finger dexterity as necessary to perform daily job duties.
Occasionally required to stand and/or walk for extended periods of time.
Occasionally required to sit for extended periods of time.
Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.
Reasonable Accommodations
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EHN believes that each employee makes a significant contribution to our overall success. That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patientcare, and the success of our business.
$41k-45k yearly est. 11d ago
Patient Care Coordinator - Arrow Dental (Salem, Oregon)
Arrow Dental
Patient care coordinator job in Salem, OR
At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time PatientCareCoordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.
Clinic hours Monday-Thursday 7:30am-5:30pm
Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014.
Benefits:
Competitive pay, retention bonuses
Medical, Dental, Life Insurance, and Employee Assistant Program
PTO and paid company holidays
401k and FSA
Annual clothing allowance
Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Primary Functions:
Complete day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at time of treatment
Make follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinatepatient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Performs other duties as assigned
Required Skills:
High school diploma or equivalent
1- 2 years dental office experience preferred
Knowledge of dental terminology, procedures and dental insurance
Typing ability of 40 wpm net
Computer proficiency with Microsoft Office applications, dental software experience helpful
Ability to speak Spanish is highly desirable
Strong organizational and detail orientation skills
Strong verbal, written, and interpersonal communication skills
Ability to work well under pressure work with frequent interruptions and shifting priorities
Participate effectively as a team player
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image.
Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.
Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
$21.8-26.9 hourly 49d ago
Associate Patient Care Coordinator and Patient Care Coordinator
Providence Health & Services 4.2
Patient care coordinator job in Gresham, OR
This is a combined posting for an Associate PatientCareCoordinator and PatientCareCoordinator . The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.
We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview.
Providence caregivers are not simply valued - they're invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Key Responsibilities
+ Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
+ Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
+ Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information,and patient support.
+ Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
+ Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.
+ Able to manage multiple tasks and competing priorities
Associate PatientCareCoordinator (1)
Required Qualifications:
+ 6 months of customer service related experience.
Preferred Qualifications:
+ 6 months of office experience, medical office preferred. Recent experience in the medical field.
+ 6 months of electronic medical record experience (e.g. EPIC)
Salary Range, Oregon Min: $19.40, Max: $29.08
PatientCareCoordinator (2)
Required Qualifications:
+ 1 year of experience in medical/healthcare setting.
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
+ Electronic Medical Records experience (e.g. EPIC)
Salary Range, Oregon Min: $21.16, Max: $32.37
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinatedcare. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 410204
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 5011 PMG N STAFFING
Address:
Work Location:
Workplace Type: On-site
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
How much does a patient care coordinator earn in Tigard, OR?
The average patient care coordinator in Tigard, OR earns between $28,000 and $65,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Tigard, OR
$43,000
What are the biggest employers of Patient Care Coordinators in Tigard, OR?
The biggest employers of Patient Care Coordinators in Tigard, OR are: