Patient care coordinator jobs in Tuscaloosa, AL - 123 jobs

Full-time Description Job Title: Patient Care Coordinator - Facial Plastic Surgery Overview: We are seeking a dedicated and personable Patient Care Coordinator to join our esteemed facial plastic surgery medical practice. The ideal candidate will be the first point of contact for our patients, embodying warmth, patience, and professionalism. This role demands exceptional communication skills, a friendly demeanor, and a proactive approach to scheduling and patient care. As a pivotal member of our team, you will ensure that every patient interaction reflects our commitment to excellence in care. Key Responsibilities: Phone Operations: Serve as the primary point of contact for all incoming calls, demonstrating patience, empathy, and attentiveness to patient inquiries and concerns. Manage high call volumes with efficiency and courtesy, ensuring that all calls are answered promptly and professionally. Provide accurate information regarding our services, procedures, and pre-appointment instructions to patients and prospective clients. Address patient questions, concerns, and inquiries with sensitivity and discretion, maintaining confidentiality at all times. Appointment Scheduling and Coordination: Proactively schedule appointments for new and existing patients, optimizing the clinic schedule to maximize efficiency and patient flow. Utilize scheduling software and electronic medical records systems to maintain accurate appointment records and patient profiles. Conduct follow-up calls to confirm appointments, minimize cancellations, and mitigate scheduling conflicts. Coordinate with medical staff and administrative personnel to ensure seamless transitions between appointments and procedures. Cold Calling and Patient Outreach: Engage in proactive outreach efforts to attract new patients and expand our client base, including cold calling and follow-up communications. Articulate the benefits of our services and treatment options to prospective patients, fostering interest and enthusiasm for our practice. Maintain detailed records of outreach activities, outcomes, and patient preferences to inform future marketing strategies and initiatives. Administrative Support: Assist with general administrative tasks, including data entry, file management, and inventory control, as needed. Collaborate with team members to streamline office procedures, optimize workflow efficiency, and enhance overall productivity. Stay abreast of industry trends, regulatory requirements, and best practices in patient communication and customer service. Qualifications: Previous experience in a medical office setting, preferably in a plastic surgery or dermatology practice. Exceptional interpersonal skills with a genuine passion for patient care and customer service. Proficiency in computer applications and medical office software, including scheduling and electronic medical records systems. Strong organizational skills with the ability to multitask and prioritize responsibilities in a fast-paced environment. Excellent verbal and written communication abilities, with a keen attention to detail and accuracy. Empathetic, patient-centric approach to patient interactions, with a commitment to maintaining confidentiality and privacy. Proven ability to work effectively both independently and as part of a collaborative team. Requirements 1 year of related experience in a related medical field Ability to master different types of technology easily Organization A flexible attitude Great communication skills Friendly personality Proficiency with GSuite Patience

Job Description VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL! VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County. REQUIRED: LBSW Two years of clinical experience Willing to submit to vaccine testing and screening Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner Working knowledge of health-related service delivery systems Excellent communication and relationship skills Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting Ability to locate, augment and develop resources, including information on services offered by other agencies Strong organizational and time management skills Ability to be flexible and adaptable Basic computer skills including use of Microsoft Word and Excel PREFERRED: LMSW CCM One year of assessing resources and coordinating care with low-income populations

We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.

Cognizant Technologies and Bolder Healthcare Solutions are currently hiring for Patient Advocates to join our team in Tuscaloosa, AL. We are currently hiring for full-time schedules and are seeking professional, motivated individuals who are passionate about helping those in need. Schedule: Monday-Friday 8:00am- 4:30 pm Position Description The Patient Advocate will assist clients with applications for benefits through Medicaid, Social Security Disability and/or hospital charity program assistance. We ensure that Medicaid, Social Security, County Indigent or other types of eligible funding for health care services is received for patients onsite at a local hospital. This includes assisting the patients and others to complete forms, applications and other paperwork. Other duties will be assigned. Responsibilities Include, But Are Not Limited To • Collect and review patient information to determine patient's eligibility for Medicaid and charity programs • Prepare documents; review for accuracy and completeness • Provide technical assistance on agency issues, services, program(s) • Maintain and/or create files or record keeping systems. Sort, label file and retrieve documents or other materials • Ensure adequate documentation is maintained • Manage caseload. (uphold daily productivity standards) • Computer proficiency skills are required • Retrieve, sustain and communicate all designated reports • Maintain database (This would include documentation of face-to-face and telephone patient contacts. Daily goals will be assigned and monitored) • Develop and maintain professional relationship with hospital staff Employee Status : Full Time Employee Shift : Day Job Job Posting : Sep 10 2019 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ***************** or follow us @Cognizant. Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service Qualifications Requirements • High school diploma or equivalent is required • Degree preferred but not required • Bilingual in Spanish/English is preferred, but not required • Must have valid driver's license and willing to travel locally if needed • We are seeking professionals who are compassionate about helping those in need • Previous experience working with Medicaid eligibility and/or in a medical office setting is an advantage • Must have the ability to maintain and respect confidentiality and HIPAA guidelines • Must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managerial skills • Flexibility is a must in both schedule and job duties IND123 Additional Information All your information will be kept confidential according to EEO guidelines.

Provider Scheduling Coordinator Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties Responsibilities The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules. Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations Implements and communicates schedule changes as necessary Confirms with operational leaders about changes made to ensure necessary operational support Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals) Consults with other scheduling coordinators to ensure accuracy and appropriate awareness Reassigns providers based on unexpected changes Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups Compiles and reports data on current schedules and proposed schedule changes Produces reports that depict clinic operations Uses data to substantiate changes or modifications Confirms with leadership changes or modification made Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider Serves as subject matter expert (SME) on various committees and task forces Provides knowledgeable insights on CMC manpower allocation for physician services Maintains the provider directory and provider assignments that transcribe to the master scheduling process Modifies assignments when necessary Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests Ensures EMR (Athena) is aligned with scheduling templates (system name) Troubleshoot defects in EMR, works with IT Team on a resolution Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput Communicates with providers and clinic team members on template changes and availability Meets with new providers and onboards them to the scheduling/assignment process Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments Redirects providers to physician leadership when there are concerns with assignments or schedules Complete all other duties as assigned Qualifications: Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement. Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling Job Specific and Unique Knowledge, Skills and Abilities: Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating Demonstrates good judgment and maturity, working collaboratively with team members and providers Demonstrates proficiency in Google Suite applications Extensive knowledge of provider visit types, sequencing, and cadence Excellent written, verbal, and listening skills Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives Able to work effectively under pressure

Job DescriptionSalary: $15-$17 Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs.At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career. We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today! Responsibilities: Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues Provide tactical support to other departments of the company Keep customer records and database current Communicate with customers to ensure their satisfaction with our work Provide customers with a remarkable experience Qualifications: No experience necessary- we will teach you everything you need to know on-site! A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner Exceptional telephone and interpersonal skills Keen eye for accuracy when reviewing dates, payments, and scheduling information Proficiency in computer programs and apps A desire to grow within the role and potentially take on additional responsibilities as experience is gained High school diploma or equivalent Must be able to pass a comprehensive background and drug screen Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance Potential for incentive-based compensation 401(k) plans A trusting, respectful, and upbeat culture The best tools, materials, and training to ensure your success Opportunities for professional growth and development Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.

The Insurance Advocate enrolls patients in ACA Marketplace plans. This is an onsite position that requires the employee to report onsite to their assigned hospital daily, Monday through Friday 8:00am to 4:30pm. This position may require occasional weekends and holidays as needed. This position may be temporarily remote until you are credentialed. This position requires overtime during Open Enrollment and other times throughout the year. Responsibilities: Call patients and screen for financial and medical criteria Enroll patients in ACA marketplace plans and obtain HFS documents for signatures Provide guidance and support to patients throughout the enrollment process Assist patients in resolving any case issues with the Marketplace and Insurance Companies, as needed Stay up to date with changes to the ACA marketplace plans and policies Perform bedside screenings, if applicable Daily follow-up on all assigned accounts Answer all emails and phone messages as soon as possible but within 24 hours Enter all information into HealthFund and Hospital databases Document and review patient information within the Electronic Medical Record (EMR) Stay current on all new policies and procedures Maintain Certified Application Counselor certification, yearly Acquire and maintain any state licensing certifications, as needed Participate in any required meetings and webinars Provide any required screening or enrollment data for tracking of conversions Responsible for placing a high call volume for patient outreach May require occasional evenings and weekends Other duties as assigned Requirements: High School Diploma required College Degree or some college preferred One (1) to two (2) years of related experience required Knowledge of policy and procedures for ACA Marketplace Insurance preferred Understanding of copay, co-insurance, and deductibles with commercial insurance preferred Understanding qualifications of Medicaid and Disability preferred Ability to communicate effectively verbally and in writing Administrative and clerical procedures Computer savvy Ability to establish and maintain effective working relationships Conflict resolution techniques Attention to details Work effectively with individuals from diverse backgrounds Electronic Medical Record (EMR) or Electronic Health Record (EHR) software experience preferred Required to complete hospital medical clearance and vaccinations upon hire and annually if applicable Must have valid driver's license with clean driving record and active auto insurance Physical Abilities:While performing the duties of this job Ability to sit for long periods of time entering data into the computer Ability to occasionally lift up to 10 pounds Ability to concentrate and stay on task for long periods of time NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet the ongoing needs of the organization. Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate, you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption, you would be required to submit to weekly COVID testing. Be aware, that this policy could change at any time. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen. HealthFund Solutions is a Drug -Free Workplace.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: Certified Medical Assistant (AAMA) preferred High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

The Patient Services Coordinator - Lead manages the day-to-day operations and training requirements of Cooper Green's Patient Services department. This role is crucial for maintaining the essential coverage and effective execution of all required job duties and assignments, such as patient transportation, information dissemination, parking validation, and resolving patient satisfaction issues. The Patient Services Coordinator - Lead plays a key role in offering high-quality customer services and accurate information to patients, staff, and any visitors as they enter and leave the facility. The Patient Services Coordinator - Lead should be personable, self-driven, and proficient with basic technology, such as phones and computers. KEY RESPONSIBILITIES • Leads, supports, and provides guidance for Patient Services staff, while providing exceptional customer service. • Address and resolve patient concerns. • Assign and direct the workload for the department • Aid in workflow to ensure the department needs are met • Assists patient, staff, and other visitors in a timely, helpful manner, providing exceptional customer service. • Proactively shares new information related to Patient Services to all appropriate areas and team members • Enforcing and leading through Cooper Green Mercy Health's policies, procedures, Core Values, and Code of Conduct, pertaining to all patients, staff, and guests. • Providing regular feedback to supervisor regarding safety concerns, daily observations, and any other identified areas of improvement. • Other duties as assigned Position Requirements: MINIMUM QUALIFICATIONS Required: • High School Diploma or GED • At least one (1+) year of customer service experience • At least one (1+) year of training and leading experience. WORK ENVIRONMENT This role may require lift up to 50 lbs. The work location for this role is on-site. Cooper Green Mercy Health Services Authority is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Department: South View Medical Schedule: 7:30AM - 4:30PM Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more What You Will Do Review patient schedules prior to appointments to proactively address insurance eligibility issues. (Minimum frequency of schedule reviews are one week ahead, repeating at two days ahead of appointment dates.) Verify patient insurance coverage through Clearwave or other Registration / Verification System equivalent. Identify and resolve flags related to insurance eligibility and Primary Care Provider (PCP) assignments. Contact patients and/or insurance companies to confirm/clarify coverage details. Function as a Front Desk Receptionist during higher volume periods, vacations, or other required times. Open office daily no later than 7:15AM. Open daily batch, verify petty cash balance, and ensure the appropriate amount of change is available for the day. Greet patients and direct them to the kiosk to check in. Utilize the Clearwave System for the following tasks: Verify all insurance cards have been scanned; Remove erroneous scans if needed, Verify and update insurance information as needed, Verify PCP accuracy, Verify and update demographics as needed, Review and communicate outstanding patient balances. Collect cash co-pays and/or balances due on patient accounts. Sort and distribute mail on a daily basis. Run outgoing mail through stamp machine and set out for Postal pick up. Balance and close batch and prepare required paperwork at the end of each business day. Perform other job-related duties as assigned by Manager or Supervisor. Communicate with guests, patients, physicians and Southview employees in an efficient, courteous and professional manner. Maintain licenses and certifications, as required. Maintain regular and punctual attendance. Maintain confidentiality of company, patient, and employee related information. Other job-related duties, as assigned by management. What You Will Need Minimum Requirements High School Diploma or equivalent required. Previous Medical Receptionist experience in an outpatient setting strongly preferred. Additional Preferences No additional preferences. About UAB St. Vincent's UAB St. Vincent's, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent's name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama's best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.

Purpose: Responsible for greeting patients, checking them in and processing through their appointment. Greet and receive patients in a friendly and professional manner Ensure patient data is accurate and current by reviewing it with the patient Document information in patient records system Prepare appropriate information prior to patient appointments Use discretion with all private information in a medical setting Verify patient insurance Communicate with other departments as required regarding patient accounts/concerns/questions Answer phones and direct call traffic as required Qualifications: Experience working in a medical or dental practice is preferred Excellent communication skills, professionalism and customer service ability. Highly collaborative Ability to process information quickly and accurately Willingness to learn new skills. Mature and dependable. Knowledge of computer software applications. OMS360 is an Equal Opportunity Employer (EEO). OUR CORE VALUES Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone. Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right. Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment. Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day. Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

🌟 Population Health Care Coordinator I Location: Remote (Work‑from‑home, must reside in the Birmingham, AL area-occasional in‑person team meetings) Schedule: Monday-Friday, 8:00 AM-4:30 PM Experience Required: 2+ years of direct patient care Team Environment: Collaborative • Supportive • Growth‑Minded Department: Value‑Based Care / Care Management ✨ Make a Meaningful Impact From Home Join our Value‑Based Care team and help patients successfully transition from hospital to home. As a Population Health Care Coordinator I, you'll play a key role in improving patient outcomes, reducing unnecessary readmissions, and ensuring every patient receives thoughtful, connected, high‑quality care. This fully remote role allows you to work from home while still engaging closely with a supportive, collaborative team. We do ask that you live in the Birmingham area and join us occasionally for team meetings and connection. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient's total healthcare needs. As part of Baptist Health's extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus - from primary care to specialty institutes - Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE Responsibilities 🌱 What You'll Do In this role, you will support patients who have recently experienced a hospital admission, working to ensure they have the guidance, resources, and education needed for a safe recovery at home. You will: Coach and empower patients through their care journey, providing condition‑specific education and guidance. Assess individual needs and develop patient‑centered care plans that address chronic conditions, social determinants of health, medication access, and more. Collaborate daily with a multidisciplinary team-nurses, physicians, payor partners, and administrative leaders-to ensure coordinated, seamless care. Monitor patient progress, identify risks, and intervene early to prevent avoidable ER visits or hospitalizations. Utilize care management tools and data insights to identify care gaps, promote preventive services, and support quality improvement initiatives. Serve as a patient advocate by removing care barriers and connecting patients to community and health system resources. Participate in the ongoing success of value‑based programs, including ACOs, bundled payment models, and utilization management initiatives. Contribute to a psychologically safe, supportive environment where ideas are welcomed and shared Qualifications 🎓 Qualifications To thrive in this role, you'll need: 2+ years of direct patient care experience (hospital, post‑acute, ambulatory, population health, or similar). Associate degree in Nursing, Social Work, or a related healthcare field (Bachelor's degree preferred). Alabama RN license preferred but not required. Strong communication, critical‑thinking, and care‑coordination skills. Comfort working independently while contributing to a highly collaborative team. 🌟 If You're Passionate About Helping Patients Thrive, We Want to Meet You Apply today and help us advance better outcomes-one transition of care at a time.

Home Coordinator Normal Work Hours/Days: 8am-5pm Monday - Friday (Variable and Flexible to meet the demands of the program); On call may at times be required based on the needs of the clients. The position of Home Coordinator involves the supervision of day to day operation of a 10-30 bed mental illness residential program, and its staff, the implementation of programs, and the liaison activities between the program, community, and administrative staff. PRIMARY JOB FUNCTIONS: Responsible for the day-to-day operation of the home. Provides direct client care in the assigned residential facility for the mentally ill or mentally retarded. Responsible for administrative, programmatic, and staff supervision of the Group Home. Serves as liaison with community mental health centers, other Authority programs, Department of Mental Health and other social service agencies. Responsible for the completion of case records and other related paper work in a timely manner. Responsible for administrative records and clinical documentation and the protection of consumer records. Responsible for the cleanliness and maintenance of the home, property and vehicle. Ensure the vehicle assigned to program or stationed at the home is maintained in accordance with the Agency's Vehicle Maintenance Policy. Conducts special projects/assignments. Other special duties as assigned by Director of Mental Illness Residential Program. MINIMUM QUALIFICATIONS: Bachelors Degree in social services or related curriculum. Five years experience working with the mentally ill population in addition to at least 2 years supervisory experience. Valid Alabama driver's license and driving record acceptable to agency automobile insurance carrier for inclusion on agency policy. Suitable automobile to permit the required travel. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of sound mental health practices and procedures. Knowledge of mental illness and handicaps and their social and vocational implications. Knowledge of community resources. Ability to work independently with little direct supervision. Ability to evaluate problem situations of client care and treatment and build rapport with them. Knowledge of employment practices and the skills, abilities and mental and physical demands of occupations.

MainStreet Support Team Specialist (Full-Time) - Birmingham, AL MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States-it is our mission to go the extra mile to help patients heal better and feel better… FAST. The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You'll have the opportunity to shape our company's image and collaborate with others who value communication, consistency, and compassion - here at MainStreet, we are family! The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You're organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you're passionate about transforming healthcare for rural communities - we'd love to meet you! Location Requirements: This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work. What You'll Do: As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members; Kiosk Assistance: You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently. Insurance Eligibility Verification: Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient's arrival is an essential task of this role. Follow-Up Support: MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients. Billing Support: Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances. Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player-ready to jump in, multitask, and provide support whenever needed! Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday Tuesday Friday Saturday Sunday Week 2: Wednesday & Thursday Weekday Shifts: 12 hour shifts from 8:30AM - 8:30PM Weekend Shifts: 8 hour shifts from 1:30PM - 9:30PM What You Need: High school diploma or GED 1+ year of professional office or customer service experience Tech-savvy and confident using computers-comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones. Strong communication skills, both written and verbal A positive, team-oriented attitude with a passion for helping others Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required Why You'll Love It Here: Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare. Competitive starting salary of $18/hr Health, dental & vision benefits 401K plan, paid time off, and more Next Steps: If we think you're a great fit, we'll invite you to: A pre-employment assessment A recruiter phone screening A final interview with our team Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients' lives. If you're ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we'd love to meet you. Apply today and become part of a team that's committed to caring for our communities-and each other.

Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry

US Heart and Vascular is needing a Medical Front Office Coordinator to join our team at Birmingham Heart Clinic ASC in Birmingham, AL. Responsibilities: Provides high-level customer service in all interactions with internal and external customers. Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team. Answers calls accurately and with exceptional customer service at all times. Ensures the caller's needs are met and accurate information is obtained. Ensures calls are documented and triaged appropriately, ensuring patient satisfaction and safety. Acts as patient advocate and liaisons with various departments to meet mutual goals. Addresses concerns of patients, provides service recovery and escalates issues as needed Responsible for scheduling, rescheduling, and canceling all procedure(s). Coordinates all paperwork needed by the facility (Including complete order sets, H&Ps, and imaging). Completes preauthorization for insurance coverage of all scheduled procedures Educates patients/responsible parties regarding the billing process and any additional financial responsibilities, including information on third-party benefits. Provides out-of-pocket cost estimates to patients. Coordinates financial counseling for day surgery. Communicate with the patient, referral source, and clinical staff regarding any access or authorization obstacles. Completes reminder calls to patients for scheduled appointments. Counsels' patients about unpaid bills. Obtains future appointments at the time of service for clinic follow-up, referrals, and ancillary services. Verifies, ensures eligibility and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. Obtains and documents required for third-party reimbursement. Other duties as assigned. Requirements: High school diploma or equivalent Current BLS Certification Minimum of two years of clinical experience in an administrative assistant/procedure scheduler role, preferably in a cardiology practice. Fluently speak, read, and write English. Proficient in use of PC with experience in Excel, Word, and database management packages. Analytical and ability to collect and trend data. Ability to solve problems. About Birmingham, AL: Birmingham blends history, culture, and a growing job market. The city offers a mix of urban energy and Southern charm. Residents enjoy outdoor spaces, great food, and an affordable cost of living. It's a welcoming place with something for everyone.

Job DescriptionBenefits: Employee discounts Training & development Wellness resources This position is responsible for managing front-office operations and patient accounts, serving as the primary point of contact for patients, insurance billing coordination, and internal office organization. Primary Responsibilities Patient Communication & Scheduling Answer incoming calls professionally and compassionately Schedule, reschedule, and confirm patient appointments Communicate clearly about office policies, appointments, and next steps Maintain a calm, organized presence during high-call periods Patient Accounts & Billing Coordination Work directly with our third-party billing company Maintain accurate patient account records Track statements, balances, and follow-ups Communicate with patients regarding account questions Assist with collections using professional, ethical communication Administrative & Office Organization Handle incoming and outgoing mail File paperwork accurately (digital + physical) Maintain organized patient files and office records Assist with office systems, checklists, and process improvements Internal Support & Organization Help keep systems organized and running smoothly Identify gaps or issues and communicate them clearly Support doctors and leadership with administrative follow-through

Front office medical receptionist serves as initial interface for patients. Employee responsible to ensure patient makes a smooth transition into clinical or cosmetic visit. Responsible for ensuring patient information and demographics are entered quickly and correctly. Providing accurate and professional telephone support for incoming calls from patients, medical offices, and vendors. Responsibilities will include various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling. You'll be joining a successful and fast growing practice in Hoover on Valleydale Road, near I-65. Our office is centrally located within the Birmingham metro area. Comprehensive benefits include competitive compensation, medical, dental, vision, profit sharing, disability, life, vacation leave, sick leave, and paid holidays. At Cahaba Dermatology, we believe in the medical and cosmetic services we offer and give employees the opportunity to feel and look their best. Responsibilities and Duties Serve as the first point of contact for the entire medical practice and greet patients and visitors as they arrive for treatment Answer a busy multi-line phone system with a friendly and professional tone and direct callers to the appropriate department Manage multiple front office tasks. Be flexible and proactive as clinic demands shift on a regular basis. Support office product sales by learning about products and how to effectively communicate attributes and benefits in an honest and outgoing manner Assist management with clerical duties and support functions Understand all services and appointment types. Effectively make and adjust patient appointments for an optimal schedule. Learn office PM and EMR system and perform system entry with minimal error Maintain reception workstation in a neat and organized manner; confidential documents must be safe guarded and out of public view Act as a liaison between the patients and Cahaba Dermatology Understanding of when to escalate calls to physicians/business manager/nurse supervisor. Qualifications and Skills Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to work quickly and multi-task. Ability to exercise good judgment Ability to demonstrate quality customer service. Knowledge of modern office equipment and procedures. Previous EMR experience (specifically, ModMed/EMA) preferred Strong verbal and written communication skills Attentiveness to detail Minimum: Associate's Degree or related healthcare experience preferred. Three years of experience in customer service and/or related clinical environment; working knowledge of medical terminology. Benefit Conditions: Waiting period may apply Only full-time employees eligible This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Work Remotely No Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Dermatology Schedule: 8 hour shift Day shift Evening shift Monday to Friday Work Location: In person