Patient care coordinator jobs in Tuscaloosa, AL

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Jasper, AL. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job DescriptionDescription: Our team is dedicated to improving access to mental health care for those who need it most. With both inpatient and outpatient clinics across 9 states and over 30 facilities, we are a growing organization that believes every team member plays a vital role in the patient journey. We provide competitive compensation, aggressive benefits, and cultivate a culture of growth and collaboration, allowing you to have a hand in shaping our evolving services. If you are passionate about mental health and are ready to make a meaningful impact, we invite you to join our team and help drive positive change in our communities. The Patient Care Coordinator serves as the initial point of contact for patients and visitors in the healthcare setting. This role plays a critical part in ensuring the smooth and efficient flow of operations within the medical facility. The coordinator handles various administrative tasks and provides essential support to both patients and medical staff, as well as plays a crucial role in healthcare settings by supporting physicians and other healthcare professionals in delivering patient care. The Patient Care Coordinators are trained to perform a variety of clinical and administrative tasks, ensuring smooth and efficient operation of medical facilities. Administrative Duties: Paperwork: Maintain and update patient records, including intake forms, treatment plans, and progress notes with accuracy and confidentiality within privacy regulations. Handle insurance and medical forms to its completion - prior authorizations, referrals, FMLA, ADA, school forms, letter preparation, etc Communication: Act as a liaison between patients, medical providers, therapists, and other healthcare professionals. Relay important information and ensure that everyone involved in a patient's care is informed and on the same page. Return patient calls and make calls for patient refills in a timely manner to ensure that patients get their needs met. Collect co-pays, deductibles un-met deductibles, and due payments for services rendered. Issue receipts and set up payment plans for patients unable to pay in full at time of service. Verify patient insurance coverage and eligibility prior to appointment. Ensure accuracy in patient billing and coding information. Organize and maintain the cleanliness and orderliness of the reception area. Responsible for obtaining authorizations and referrals, addressing billing inquiries and collections. Other Duties: Responsible for performing other duties as assigned by leadership. Clinical Duties: Prepare patients for examinations and treatments Vital Signs: Regularly monitor and record vital signs, such as blood pressure, pulse, temperature, weight, and urine analysis. Patient Needs: Listen to patients' concerns, questions, and needs. Provide empathetic support and ensure that any immediate concerns are addressed promptly. Information Relay: Share pertinent patient information with medical providers, therapists, and other team members. Other Duties Collect and prepare laboratory specimens - perform basic lab tests. Educate patients about their medication and treatments. Ensure the cleanliness of patient rooms and clinical areas. Compliance and Confidentiality: Maintain strict confidentiality of patient information in accordance with HIPAA regulations. Maintain compliance with federal, state, and payor regulations. Responsible for either opening or closing the clinic on scheduled shifts. Patient Interaction: Greet patients and visitors in a courteous and professional manner. Register new patients, collect necessary information and verify insurance details Provide information about services, policies, and procedures. Answer phone calls promptly and direct them to the appropriate department or individual. Schedule and confirm patient appointments using electronic scheduling systems. Collect and update patient demographic information in the electronic health record (EHR) system. Collaboration: Work closely with medical staff, including physicians, nurses, and medical assistants, to ensure coordinated patient care. Collaborate with billing and coding specialists to ensure accurate and timely processing of claims. Other Duties: Responsible for other duties as assigned by leadership. Attendance at scheduled work shifts is an essential function of this role. Requirements: POSITION QUALIFICATIONS High School Diploma or Equivalent - Required Completion of a medical assisting program from an accredited institution - preferred 6 months experience working as a Medical Assistant or front desk work preferred

Provider Scheduling Coordinator Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties Responsibilities The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules. Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations Implements and communicates schedule changes as necessary Confirms with operational leaders about changes made to ensure necessary operational support Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals) Consults with other scheduling coordinators to ensure accuracy and appropriate awareness Reassigns providers based on unexpected changes Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups Compiles and reports data on current schedules and proposed schedule changes Produces reports that depict clinic operations Uses data to substantiate changes or modifications Confirms with leadership changes or modification made Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider Serves as subject matter expert (SME) on various committees and task forces Provides knowledgeable insights on CMC manpower allocation for physician services Maintains the provider directory and provider assignments that transcribe to the master scheduling process Modifies assignments when necessary Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests Ensures EMR (Athena) is aligned with scheduling templates (system name) Troubleshoot defects in EMR, works with IT Team on a resolution Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput Communicates with providers and clinic team members on template changes and availability Meets with new providers and onboards them to the scheduling/assignment process Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments Redirects providers to physician leadership when there are concerns with assignments or schedules Complete all other duties as assigned Qualifications: Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement. Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling Job Specific and Unique Knowledge, Skills and Abilities: Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating Demonstrates good judgment and maturity, working collaboratively with team members and providers Demonstrates proficiency in Google Suite applications Extensive knowledge of provider visit types, sequencing, and cadence Excellent written, verbal, and listening skills Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives Able to work effectively under pressure

Pay: $14-$16/hr Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.The Client Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans. Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources. Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided. Serves as a mentor to caregivers and supports their care delivery. Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Have a valid driver's license and use of insured automobile. Compensation: $14.00 - $16.00 per hour Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Job DescriptionSalary: $15-$17 Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs.At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career. We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today! Responsibilities: Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues Provide tactical support to other departments of the company Keep customer records and database current Communicate with customers to ensure their satisfaction with our work Provide customers with a remarkable experience Qualifications: No experience necessary- we will teach you everything you need to know on-site! A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner Exceptional telephone and interpersonal skills Keen eye for accuracy when reviewing dates, payments, and scheduling information Proficiency in computer programs and apps A desire to grow within the role and potentially take on additional responsibilities as experience is gained High school diploma or equivalent Must be able to pass a comprehensive background and drug screen Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance Potential for incentive-based compensation 401(k) plans A trusting, respectful, and upbeat culture The best tools, materials, and training to ensure your success Opportunities for professional growth and development Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Patient Care Representative Department: Front Office Specialty: Orthopedics/Sports Medicine Setting: Clinic/Office Pay Type: Hourly; 1099/Contracted; Biweekly payroll Schedule: 1-2 weekdays per month; full or partial shifts as needed (working hours 9AM to 7PM) Job Summary: The Patient Care Representative's primary responsibilities will involve assisting in patient registration, organizing, and optimizing the provider's schedule, answering phones, documenting in Practice Management (PM) and Electronic Health Records (EHR) systems, verifying insurances, collecting copayments, and other administrative duties as needed. Responsibilities Patient Registration Greet patients as they enter the clinic. Provide necessary instructions and/or directions. Direct and coordinate patient registration. Update patient information, provide necessary forms for completion. Verify insurance and payment details and collect copays or fees for services rendered and any past due/current balances. Input patient data into Electronic Medical Record (EMR) Monitor patient flow Scheduling & Patient Communication Organize and optimize the provider's schedule according to scheduling policies or as directed by Clinic Lead or Provider. Answer phones, emails, and patient inquiries timely and professionally. Distribute correspondence as needed. Administrative/Office Tasks Scan and process faxes and route to intended recipient(s). Maintain a stocked, clean, and orderly waiting area. Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. Assit with misc administrative tasks, work/school notes, communication ets. as directed by Clinic Leads or Clinicians. Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures. Other administrative duties as needed. Requirements Requirements: High School diploma Attention to detail 2 years experience scheduling and registering patients in a clinical setting Basic knowledge of Orthopedic medical terminology Excellent written and verbal communication skills Proficient in Microsoft Offices (Word, Outlook, Teams etc.) Appears friendly, reassuring, and approachable to patients (both on-site and over the phone). Preferred: Familiarity with medical billing and insurances Familiarity with EMR systems, medical charts, and records Bilingual Spanish/English a plus

ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. KEY RESPONSIBILITIES: Patient Care Coordination Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.) Ensure smooth patient registration by performing all needed pre-registration tasks. Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely. Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic. Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations. Ensure 20/20 Patient Experience by: Anticipating patient's registration and billing needs, Anticipating patient's needs, such as water, snacks, etc. Providing consistent customer care Feedback Collection & Patient Advocacy Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary. Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity. Ensure smooth patient registration by demonstrating competent data entry accuracy. Collaboration & Administrative Support Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans. Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care. Other Responsibilities Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Strong attention to detail, ensuring accurate record-keeping and documentation. Participate in all required training and employee engagement activities. Proficient with Microsoft Office Suite or related software Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Analytical mind- capable of out-of-the-box thinking to solve problems. Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS:? Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.?? Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.? Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.? Aligning job responsibilities and projects with the company's goal and mission.? Pro-active measures in daily work that anticipates problems and develops solutions.? Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.? Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.? Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance.??? Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time. COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. BENEFITS & PERKS:? Generous PTO allowance Holiday Pay Health, Dental & Vision? Life Insurance Short-term disability Long-term disability 401k with discretionary match? Uniform Allowance (clinic only) Professional Development We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: Certified Medical Assistant (AAMA) preferred High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Work Schedule: Full Time Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. Position Requirements: EDUCATION AND EXPERIENCE: High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. LICENSE, CERTIFICATION AND/OR REGISTRATION: Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

MainStreet Support Team Specialist (Full-Time) - Birmingham, AL MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States-it is our mission to go the extra mile to help patients heal better and feel better… FAST. The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You'll have the opportunity to shape our company's image and collaborate with others who value communication, consistency, and compassion - here at MainStreet, we are family! The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You're organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you're passionate about transforming healthcare for rural communities - we'd love to meet you! Location Requirements: This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work. What You'll Do: As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members; Kiosk Assistance: You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently. Insurance Eligibility Verification: Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient's arrival is an essential task of this role. Follow-Up Support: MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients. Billing Support: Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances. Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player-ready to jump in, multitask, and provide support whenever needed! Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday Tuesday Friday Saturday Sunday Week 2: Wednesday & Thursday Weekday Shifts: 12 hour shifts from 8:30AM - 8:30PM Weekend Shifts: 8 hour shifts from 1:30PM - 9:30PM What You Need: High school diploma or GED 1+ year of professional office or customer service experience Tech-savvy and confident using computers-comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones. Strong communication skills, both written and verbal A positive, team-oriented attitude with a passion for helping others Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required Why You'll Love It Here: Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare. Competitive starting salary of $18/hr Health, dental & vision benefits 401K plan, paid time off, and more Next Steps: If we think you're a great fit, we'll invite you to: A pre-employment assessment A recruiter phone screening A final interview with our team Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients' lives. If you're ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we'd love to meet you. Apply today and become part of a team that's committed to caring for our communities-and each other.

Full-time Description Christ Health Center is seeking a Bilingual Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling. Benefits: 401K & 401K Matching Medical, Dental, & Vision Insurance $25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC Paid Time Off Employee Assistance Program Schedule : Monday-Friday, 7:45 AM -5:00 PM Major Duties & Responsibilities: Job Skills Greet and checks patients in and out Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests. Respond and comply to requests for patient information Schedule and confirm patient appointments. Maintain Provider's patient schedule. Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines. Communicate with clinical staff to maintain patient flow Verifies insurance and collect payments from patients at time of service Balance cash drawer daily Provide assistance to other front office staff as needed. Attends and participates in in-service education for staff, quality assurance program, and risk-management programs. Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day. Requirements Qualification, Education, Experience Requires High School Diploma or equivalent 1-2 years in administrative experience C-PAR (Certified Patient Account Representative) Preferred Required Skills/abilities Excellent verbal and written communications skills. Requires effective interpersonal skills Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision. Bi-Lingual in Spanish is required Proficient in Microsoft Office (Word, Excel, Outlook) Attendance Standards Punctual and dependent for assigned/confirmed shifts Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Physical/Mental Demands Work requires the ability to lift objects weighing up to 20 pounds Work requires ability to carry objects weighing up to 20 pounds. Work requires ability to sit +/- 90% of the time. Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. Work requires proofreading and checking documents for accuracy. Work requires ability to use a keyboard and visualize a computer monitor to enter words or data. OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks). Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Environmental/Working Conditions Medical office environment Cultural Expectations Understands Christ Health Center Mission Statement and Values Consistently displays Christ Health Center's Mission daily Treats patients, visitors and co-workers with love and respect Salary Description $17-$18 depending upon experience

Job Details BHM - Birmingham, AL Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry

Front office medical receptionist serves as initial interface for patients. Employee responsible to ensure patient makes a smooth transition into clinical or cosmetic visit. Responsible for ensuring patient information and demographics are entered quickly and correctly. Providing accurate and professional telephone support for incoming calls from patients, medical offices, and vendors. Responsibilities will include various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling. You'll be joining a successful and fast growing practice in Hoover on Valleydale Road, near I-65. Our office is centrally located within the Birmingham metro area. Comprehensive benefits include competitive compensation, medical, dental, vision, profit sharing, disability, life, vacation leave, sick leave, and paid holidays. At Cahaba Dermatology, we believe in the medical and cosmetic services we offer and give employees the opportunity to feel and look their best. Responsibilities and Duties Serve as the first point of contact for the entire medical practice and greet patients and visitors as they arrive for treatment Answer a busy multi-line phone system with a friendly and professional tone and direct callers to the appropriate department Manage multiple front office tasks. Be flexible and proactive as clinic demands shift on a regular basis. Support office product sales by learning about products and how to effectively communicate attributes and benefits in an honest and outgoing manner Assist management with clerical duties and support functions Understand all services and appointment types. Effectively make and adjust patient appointments for an optimal schedule. Learn office PM and EMR system and perform system entry with minimal error Maintain reception workstation in a neat and organized manner; confidential documents must be safe guarded and out of public view Act as a liaison between the patients and Cahaba Dermatology Understanding of when to escalate calls to physicians/business manager/nurse supervisor. Qualifications and Skills Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to work quickly and multi-task. Ability to exercise good judgment Ability to demonstrate quality customer service. Knowledge of modern office equipment and procedures. Previous EMR experience (specifically, ModMed/EMA) preferred Strong verbal and written communication skills Attentiveness to detail Minimum: Associate's Degree or related healthcare experience preferred. Three years of experience in customer service and/or related clinical environment; working knowledge of medical terminology. Benefit Conditions: Waiting period may apply Only full-time employees eligible This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Work Remotely No Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Dermatology Schedule: 8 hour shift Day shift Evening shift Monday to Friday Work Location: In person

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Calera, AL Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Pay Rate Range: $14-$19/hr Shift: 8am-5pm Monday through Friday Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans. Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources. Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided. Serves as a mentor to caregivers and supports their care delivery. Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Have a valid driver's license and use of insured automobile. Compensation: $14.00 - $19.00 per hour Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Part-time, Contract Description Patient Care Representative Department: Front Office Specialty: Orthopedics/Sports Medicine Setting: Clinic/Office Job Type: Part-time/1099 Schedule: 1-2 weekends per month; Saturday and Sunday 5-hour shifts; weekdays as available Job Summary: The Patient Care Representative's primary responsibilities will involve assisting in patient registration, organizing, and optimizing the provider's schedule, answering phones, documenting in Practice Management (PM) and Electronic Health Records (EHR) systems, verifying insurances, collecting copayments, and other administrative duties as needed. Requirements Requirements: High School diploma Attention to detail. Excellent written and verbal communication skills Proficient in Microsoft Offices (Word, Outlook, Teams etc.) Appears friendly, reassuring, and approachable to patients (both on-site and over the phone). Preferred: Knowledge of Orthopedic medical terminology Familiarity with medical billing and insurances Familiarity with EMR systems, medical charts, and records Bilingual Spanish/English a plus Responsibilities Patient Registration Greet patients as they enter the clinic. Provide necessary instructions and/or directions. Direct and coordinate patient registration. Update patient information, provide necessary forms for completion. Verify insurance and payment details and collect copays or fees for services rendered and any past due/current balances. Input patient data into Electronic Medical Record (EMR) Monitor patient flow Scheduling & Patient Communication Organize and optimize the provider's schedule according to scheduling policies or as directed by Clinic Lead or Provider. Answer phones, emails, and patient inquiries timely and professionally. Distribute correspondence as needed. Administrative/Office Tasks Scan and process faxes and route to intended recipient(s). Maintain a stocked, clean, and orderly waiting area. Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. Assit with misc administrative tasks, work/school notes, communication ets. as directed by Clinic Leads or Clinicians. Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures. Other administrative duties as needed.

The Patient Services Coordinator - Lead manages the day-to-day operations and training requirements of Cooper Green's Patient Services department. This role is crucial for maintaining the essential coverage and effective execution of all required job duties and assignments, such as patient transportation, information dissemination, parking validation, and resolving patient satisfaction issues. The Patient Services Coordinator - Lead plays a key role in offering high-quality customer services and accurate information to patients, staff, and any visitors as they enter and leave the facility. The Patient Services Coordinator - Lead should be personable, self-driven, and proficient with basic technology, such as phones and computers. KEY RESPONSIBILITIES • Leads, supports, and provides guidance for Patient Services staff, while providing exceptional customer service. • Address and resolve patient concerns. • Assign and direct the workload for the department • Aid in workflow to ensure the department needs are met • Assists patient, staff, and other visitors in a timely, helpful manner, providing exceptional customer service. • Proactively shares new information related to Patient Services to all appropriate areas and team members • Enforcing and leading through Cooper Green Mercy Health's policies, procedures, Core Values, and Code of Conduct, pertaining to all patients, staff, and guests. • Providing regular feedback to supervisor regarding safety concerns, daily observations, and any other identified areas of improvement. • Other duties as assigned Position Requirements: MINIMUM QUALIFICATIONS Required: • High School Diploma or GED • At least one (1+) year of customer service experience • At least one (1+) year of training and leading experience. WORK ENVIRONMENT This role may require lift up to 50 lbs. The work location for this role is on-site. Cooper Green Mercy Health Services Authority is proud to be an AA/EOE/M/F/Vet/Disabled employer.