Patient care coordinator jobs in Victor, NY - 159 jobs

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team-based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System. This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Job Title: Patient Care Coordinator Salary: $17.50 - $20.50 per hour commensurate with experience Employment: This is a full-time position. Days and hours of work are Monday through Friday during business hours. Evening work may be required as job duties demand. Summary/Objective: The Patient Care Coordinator provides various supports to ensure the smooth and compliant operation of clinic services. Required Education and Experience: High School Diploma or GED. Previous experience, education and/or training preferred to include knowledge of and proficient use of computers, office equipment, phone systems and electronic health records. Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the ability to meet the demands of the position. Additional Eligibility Qualifications: None Essential Functions: Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Answers telephones, takes messages and refers calls to the appropriate person. Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community. Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System. Maintains Clinic Consumer Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed. Responsible for management of Annual Scripts, 2-way Release Authorization documentation, and obtaining appropriate consumer/guardian signatures. HH Only - Completes Clinic Medicaid eligibility for E-paces accurately and in a timely manner between the 16th and 30th of each month and maintains a list of all Medicaid verification lists in chronological order. Collaborates with Clinic Supervisor to ensure to query NGS Connex to verify Medicare Eligibility. Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy. Responsible for Intake Paperwork Processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner. Prepares all psychiatric charts from intake and including any necessary electronic record data entry to charts. HH Only - Prepares documentation for the Medical Director's review and assist the Medical Director with obligations including but not limited to scheduling employee physicals and patient annual medical assessments. Ensures accuracy in the monthly billing and prepares for submission to appropriate insurance companies in a timely and accurate manner. (May include charge entry for Article 16 & Article 28 Clinical services) Reviews remittances and post payments from insurance companies to appropriate claims. Generates monthly patient statements and processes their payments. Investigates claim denials and re-submits for processing in accordance with applicable regulations and insurance company requirements. Performs insurance verifications for clients in the Article 16 and Article 28 Clinics. Assists with any additional tasks as needed. Receives guidance from the Clinic Billing Supervisor. Achieves program goals by performing additional duties at the discretion of the Clinic Supervisor and Director. Participates in Clinic/Finance Department meetings. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Maintains professional demeanor. Provides primary coverage for front desk, as needed at any of the clinic locations. Participates in agency committees as asked or as needed. Maintains current schedules for all therapists and other providers in the Electronic Health Record System. Update Schedule templates as needed and work within scheduling modules appropriately. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: Client focus Ability to accept responsibility. Communication Proficiency Time Management and Organizational skills Collaboration Skills Personal Effectiveness/Credibility Flexibility Ethical conduct Problem Solving/Analysis. Business Acumen Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit or stand and occasionally walk, bend, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 30 pounds and occasionally push or pull objects up to 100 pounds. Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected. Comprehensive benefit plan including but not limited to: Affordable Medical / Dental / Vision Insurance 17 Days Paid Time Off (PTO) Paid Sick Time 9 Paid Holidays Matching 403(b) and/or ROTH Retirement Plan Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection Employer Paid Health Reimbursement Arrangement (HRA) Employer paid Life Insurance, Short-term and Long-term Disability Insurance Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their fu ture. JOB TITLE: Care Coordinator 80; Pay commensurate with education and experience $20-$30 FSLA: Non Exempt; DEPARTMENT/PROGRAM: Tuckahoe SUPERVISOR: Associate Director JOB SUMMARY: Under the general direction of the Clinical Supervisor, the Care Coordinator works closely with youth and families from the first day of admission until they are discharged and connected to community providers. The Care Coordinator has consistent engagement with the Tuckahoe team, youth, family, clinical team, school, and community providers/resources. The Care Coordinator regularly assesses the youth's and family's needs and strengths, engages the youth and family in the treatment process, and completes all appropriate referrals. An integral component to this position is the ability to track and complete all documentation in a timely manner. The Care Coordinator also has the ability to facilitate a weekly DBT group within the program. The Care Coordinator will carry out all job responsibilities with fidelity and accountability and adhere to the mission and goals of the agency. ESSENTIAL FUNCTIONS: Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures. Maintains confidentiality and security for all client and staff related materials and/or records. Provides individual and group supervision and accounts for all youth in care at all times. Obtains/maintains TCI certification. Employs approved crisis prevention/intervention techniques utilizing TCI best-practice. Documents all SER/CIs and participates in supervisory reviews with TCI Post Crisis Response. Supervises medications as prescribed, reports medical problems and follows medical directions. Upholds all rules and structure within the residence. Provides a safe environment for youth and staff utilizing the Sanctuary model. Exercises full compliance with Agency code of conduct, all Agency policies and procedures and Federal and State laws and regulations. Participates in on-going training, staff development and individual supervision provided by the Program and/or Agency. Attends required scheduled trainings. (Non-Violence, Social Responsibility) Provides linkage/referral to community resources for social, recreational, housing/basic needs, mental health, etc. Completes CANS assessment tool, which guides the treatment planning process. Demonstrates, promotes and practices diversity, equity and inclusion in relation to clients and staff through respect and understanding achieved through training, individual supervision and Agency cultural activities. Develops relationships with each client to promote healthy growth and development. Completes service delivery documentation within required timeframes and submits progress notes to the Social Worker. Maintains daily logs for each client. Documents all client/family contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards. Applies and recertifies youth's Medicaid, Social Security and SNAP. Enrolls and discharges youth from the OMH CAIRS system. Maintains physician authorizations in appropriate timeframe. Completes consents as needed, and annually Directs clients in the daily routine (program) of the residence. Implements treatment methods and directives of each individual client. Sets behavioral limits for clients within the structure of the residence and out in the community. Transports clients to activities and medical appointments. Provides advocacy and case management with educational programs, mental health providers, legal system and other service providers. Remains reasonably available to fill in for emergencies and/or staff illnesses. Acts as the school liaison, registers all new clients, maintains daily contact with school and attends all CSE and school meetings. Attends, and participates in the treatment team process. Participates in the cleaning and upkeep of the group home; reports repairs to Program Manager. Manages the environment and coordinates Villa staff, clients, families and representatives of community resources. Facilitates relationships with community resources, (i.e. job, school, etc.) in order to monitor behavioral and social progress of the clients in the residence. Completes OMH school district notifications. COMPETENCIES: Leading Self Character and Courage (Integrity and Trust) Leading Others Customer Focus Leading the Organization Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: EDUCATION: Bachelor's degree in human service-related field required. MSW/LMSW eligible preferred. EXPERIENCE: One year experience working with children directly or equivalent. SPECIAL SKILLS: Child care, group management, household management, facilitating recreation and leisure activities, directing daily routines, communication and documentation, interpersonal and teamwork. Valid NYS license in good standing PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing; Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies. This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and demonstration of the competency to perform physical restraints, as specified by the program and regulatory body. Additionally, staff must successfully complete all required TCI refreshers in order to maintain continued employment. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult's weight. Position also requires employee to transport clients utilizing an agency vehicle.

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: No travel is required Compensation: $19-21/hr plus benefits Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

You've always wanted to work with Dogs?? Ruff Day Resort is looking for a Caregiver to join our team. The Caregiver is responsible for the physical care and emotional support of our canine guests who stay for the day, week or month with us. Supervising playtime and cleaning will be main responsibilities. This job does not start till January 6th. You must be available to continue working into the summer. The ideal candidate must be able to care for our guests and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the guests and their people at all times. Responsibilities: Cleaning - Provide housekeeping, cleaning and sanitation of our facility is very important to the well being of our guests. Attention to detail is a must. Feeding and assist with medications. Prepare meals, trim nails and giving baths are all a part of the job. Personal services could include toileting, bathing, feeding and grooming. Companionship - Provide companionship by stimulating, exercising, encouraging and assisting our guests with group play, individual play, bedtime stories, tuck in and comfort and playtime. Playgroup supervisor - Provide a safe and fun place for our canine friends to play. Requirements: High school diploma preferred Multitasking abilities Must be able to complete a Criminal Background report. Ability to lift up to 50 pounds at a time Minimum 18 hours per week of hours starting time is 6 am! Ability to reach, bend, kneel and stand for (sometimes) a long period of time Ability to move quickly Social Media proficient Cell Phone is required Weekends and Holidays are shared responsibilities About Ruff Day Resort: Ruff Day is a canine organization dedicated to providing a safe and fun home away from home. Our employees enjoy a work culture that promotes integrity. Ruff Day Resort benefits include Health care, paid time off, paid training, continuing education, professional development. Location: Webster, NY

Job Description Responsibilities This position will provide per diem coverage for our Culver Park, Red Creek, and White Spruce offices. Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. This position will be on our Monroe Region Youth ACT team. Hillside's Youth Assertive Community Treatment (Youth ACT) program serves children/youth with serious emotional disturbance who are returning home from inpatient settings or residential services, who are at risk of entering such settings, or whose needs have not been met in more traditional community-based settings. Referrals for Youth ACT must come from Children's Single Point of Access (C-SPOA), a centralized referral system for children with serious emotional disturbance who need intensive mental health services to remain at home or in their community. This will be a Tuesday-Saturday, full-time (40 hours) position, hours are flexible based on client need. As stated below, there will also be on-call expectations for this position. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. On-call responsibilities for Youth ACT programs. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Youth ACT program : CPR certification required or obtained within 60 days of hire. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.40 Minimum pay rate, $31.00 Maximum pay rate, based on experience.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Work Shift: UR - Day (United States of America) Range: Compensation Range: $18.50 - $24.98 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: GENERAL PURPOSE: Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. ESSENTIAL FUNCTIONS - Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met. Provides interaction of warm hand-off to registration and insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Ensures cleanliness and order in the waiting room/lobby. - Collects patient demographic and financial information in an efficient, customer-oriented manner. Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc. - Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes. Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies. - Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in EMR when speaking with patients. Ensures routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages. - Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Ensures accuracy of patient schedules. Identifies ways to reduce follow-up, repetitive, or corrective work. Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered. - Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. - May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties. - Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE - High School diploma and 1 year related experience in an administrative office or customer service field required or - Completion of Vision Care 1,2,3 courses required - Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES - Medical terminology experience preferred - Demonstrated ability to word process documents and enter data into a database preferred - Demonstrates the ICARE values to patient, families and staff preferred - Demonstrated skills related to achievement of customer satisfaction preferred - Ability to act as a resource to less experienced staff preferred LICENSES AND CERTIFICATIONS The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: Multiple office locations, find an opportunity near your home Positive work environment with the tools to need to do your job and grow Full time employees (30+ hours per week) are eligible for: Medical ( TeleHeath included) , HSA/FSA, Dental, Vision on 1st of the month after hire date 401K after 30 days of employment Your birthday is an additional personal holiday Company Sponsored Short Term Disability Pre-tax savings available for public transit commuters Part-time employees (less than 30 hours) are eligible for: Dental and Vision on 1st of the month after date of hire 401K after 30 days of employment Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Rochester and Canandaigua Offices. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7a-7:30p. Open Flexibility to help cover in a team environment is needed. Hourly Pay Range: $16-20 Patient Coordinator/Medical Receptionist: Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) Understand provider to patient flow and anticipate provider's next steps to the best of their ability Perform inventory responsibilities and stocking of supplies and equipment as requested Attend all in-house training and continued education opportunities Qualifications: Healthcare Experience is required. Medical Receptionist Experience preferred. Experience using EMR software and patient scheduling systems preferred. Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. Strong communication, interpersonal, and organizational skills. Excellent patient relation and customer services skills. Must be professional, reliable and dedicated employee. Prefer prior experience working in a dermatology / medical environment preferred. Open availability to work during weekdays and weekends. Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

Job Description IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday - Friday 8:00am-4:00pm

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday - Friday 8:00am-4:00pm

Mosaic Health-located in Rushville has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our growing outpatient primary care center. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting. Our team of healthcare professionals at Mosaic Health Rushville has been providing primary care medical, dental and behavioral health services to our community since 1970. We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions.Please visit ******************** to learn more. EOE.

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: * Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: * Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Rochester and Canandaigua Offices. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7a-7:30p. Open Flexibility to help cover in a team environment is needed. Hourly Pay Range: $16-20 Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is required. * Medical Receptionist Experience preferred. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. Pay Range: $20.00 - $25.00 This is the perfect opportunity to grow with an expanding organization! Apply today!

The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. This position will be on our Monroe Region Youth ACT team. Hillside's Youth Assertive Community Treatment (Youth ACT) program serves children/youth with serious emotional disturbance who are returning home from inpatient settings or residential services, who are at risk of entering such settings, or whose needs have not been met in more traditional community-based settings. Referrals for Youth ACT must come from Children's Single Point of Access (C-SPOA), a centralized referral system for children with serious emotional disturbance who need intensive mental health services to remain at home or in their community. This will be a Tuesday-Saturday, full-time (40 hours) position, hours are flexible based on client need. As stated below, there will also be on-call expectations for this position. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. On-call responsibilities for Youth ACT programs. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Youth ACT program : CPR certification required or obtained within 60 days of hire. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.40 Minimum pay rate, $31.00 Maximum pay rate, based on experience.

Job Description Responsibilities *Shift differential offered for evening hours* Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team-based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System. This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Work Shift: UR - Day (United States of America) Range: UR URCA 204 H Compensation Range: $18.50 - $24.98 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: URMC's Outpatient Ambulatory Care team is seeking Outpatient Access Specialists as we continue to grow our Flex/Float team. Working at different medical offices across UR Medicine, these Front Desk Associates interact with patients and perform essential tasks in the office like patient welcome and registration, scheduling appointments, and entering patient data. Our work is focused on: Customer Service: When patients have questions, Outpatient Access Specialists are the front-line problem solvers and determine the appropriate solution or direction for the patient. Communication: Outpatient Access Specialists coordinate appointments to other clinic sites, follow-up on missed appointments and cancellations; schedule interpreters and transportation to support patient needs. Teamwork: Providing a warm patient hand-off to providers and other clinic staff; supporting front office colleagues with their tasks. Accuracy: Ensuring all patient forms, demographic and financial information is accurate and up-to-date; reconciling patient registration information, visit and billing errors; also maintaining accurate provider schedules. The ideal candidate for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service oriented approach, the ability to collaborate, and communicate, effectively is essential. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.