Post job

Patient care coordinator jobs in Worcester, MA - 891 jobs

All
Patient Care Coordinator
Home Care Coordinator
Scheduling Specialist
Central Scheduler
Patient Access Representative
Medical Support Assistant
Patient Care Representative
  • Moosup | Home Care | supported living and community care

    ABI Resources LLC 4.2company rating

    Patient care coordinator job in Moosup, CT

    A.B.I Resources www.CTbrainINJURY.com What we do: We help people recovering from brain injury, stroke and TBI live and recover at home. You will help people with every part of their lives. Connecticut community care and home-based supported living services. You are important: ABI Resources values its employees, promotes an incredible team culture and truly understands the importance of a positive and supportive work environment. Employee satisfaction and engagement are crucial to the success of any organization. Still, they are especially vital in the home healthcare industry, where the quality of care provided is directly impacted by the well-being and morale of the caregiving staff. ABI prioritizes open communication, collaboration, and inclusivity within the workplace. Team members are encouraged to share their ideas and perspectives, and everyone is treated with respect and dignity. This type of culture creates a more enjoyable work experience for employees and leads to better client care. Team-building activities, social events, and volunteer opportunities are just a few examples of how ABI Resources creates an inclusive and supportive culture. This culture helps employees feel valued, appreciated, and connected to the agency and their colleagues. This type of culture leads to better client care and a more positive and satisfying work experience for employees.ABI Resources values its employees and promotes an incredible team culture, truly understands the importance of a positive and supportive work environment. Employee satisfaction and engagement are crucial to the success of any organization. Still, they are especially vital in the home healthcare industry, where the quality of care provided is directly impacted by the well-being and morale of the caregiving staff. ABI prioritizes open communication, collaboration, and inclusivity within the workplace. Team members are encouraged to share their ideas and perspectives, and everyone is treated with respect and dignity. This type of culture creates a more enjoyable work experience for employees and leads to better client care. Team Members support clients with: All aspects of home and community life. Ensuring consistent safety. Providing a healthy and professional friendship. Personal hygiene and dressing. Scheduling, attending and reporting on medical and therapeutic appointments. Shopping, cooking, and cleaning with the client. Organizing consistent exercise, socialization, and entertainment. Schedule Type: Full-time | Part-time Weekday and Weekend schedules are available. Qualifications: Drug screening. High school or equivalent 1 year (Preferred) Experience working with disabilities, but not required Driver's License required | reliable transportation | proof of insurance. Be at least 18 years of age. Present a letter from a person and/or employer verifying experience. EOE STATEMENT ABI Resources is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Connecticut Home and Community Disability Care Services. Medicaid MFP and ABI Waiver Program Agency Provider. Homemaker Companion Agency Registration # HCA.0001017. 01.11.23 Services include supported living, instructional care, employment, job coach, health aid, personal care, transitional living services, caregivers, ILST Independent Living Skills Trainers, PCA, DSP, Companions, RA Recovery Assistants, Behavioral Health and Cna. ABI Resources supports amazing people and families alongside DSS, The Connecticut Department of Social Services, DMHAS The Connecticut Department of Mental Health and Addition Services, CCC Connecticut Community Care CCCI, SWCAA Southwestern Connecticut Area on Aging, WCAAA Western Connecticut Area on Ageing, ACR Allied Community Resources, Access Health, and United Services. Liberty change project options life skills slg pg eo Connecticut Medicaid MFP Money Follows the Person and ABI Waiver Program Agency, Provider. Providing Disability Support Services Across Connecticut. Fairfield Hartford Litchfield Middlesex New Haven New London Tolland Windham CTcommunity CTcare CToptions CThealth Thank you for your time today, and we look forward to meeting you.
    $49k-67k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • MSL: Prostate Cancer - South Central

    Blue Earth Diagnostics Ltd. 4.2company rating

    Patient care coordinator job in Needham, MA

    A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr
    $32k-40k yearly est. 4d ago
  • Patient Access PT Nights

    Care New England Health System 4.4company rating

    Patient care coordinator job in Providence, RI

    Obtains all demographic information Verifies Insurance eligibility via online resources or phone call when necessary and enters bundles in Avatar. Updates Teletracking with any anticipated insurance impact and any possible admissions. Completes MSPQ with patient/family member for all Medicare patients. Scans patients insurance card and identification both front and back and files in appropriate form (when applicable). Verifies all information is scanned under correct episode along with correct benefits. Photographs patient, creates labels for paperwork, prints patient bracelets when apllicable. Has patient sign appropriate financial forms allowing the hospital to bill appropriately. Advises Financial Counselor when patients having financial responsibilities present for partial hospital admission Refers patients to Financial Counselor for any guidance regarding co-pays, payment plans, or Applications for Financial Assistance. Refers patients to Financial Counselor for collection of payment for copays/deductibles. Patient Access Associate Level I staff, if credentialed as a Navigator, will be expected to cover Financial Counselor Level II when the need arises. Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Digital Camera link. Teletracking, CERNER, PatientTrak Works with phone system Works with digital camera. Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Cyracom Language Line Schedule: 16/32 Part Time -Nights Every Friday & Saturday Night: 11:00p - 7:00a Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
    $34k-40k yearly est. 4d ago
  • Practice Support Assistant I

    Atrius Health 4.8company rating

    Patient care coordinator job in Quincy, MA

    Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree or graduate of certification in medical office administration program preferred. EXPERIENCE Experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. The hourly range for this role is $18.86 to $28.28 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you'll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Benefits Include: Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development, Generous health and welfare benefit package.
    $18.9-28.3 hourly 5d ago
  • Bilingual Spanish speaking Care Coordinator

    Advocates 4.4company rating

    Patient care coordinator job in Worcester, MA

    *Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $19.2-21.6 hourly Auto-Apply 59d ago
  • Pastoral Care Coordinator

    St. Patrick's Manor Inc. 4.2company rating

    Patient care coordinator job in Framingham, MA

    Job Description Pastoral Care Coordinator Come join us at St. Patrick's Manor! A Faith-Based, Nonprofit, 303-bed, Short and Long-term care facility sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more importantly, a true home for our residents. Located on lush, manicured lawns and gardens in Framingham, MA, we are just minutes from Route 9 for easy access to the Mass Pike. We are seeking candidates for position of: Pastoral Care Coordinator. 32 Hours per week. $21 to $26 per hour based on skills and experience. Pastoral Care Coordinator Qualifications: Associate degree, Bachelor's degree preferred with some background in theology. Professional knowledge and understanding of the Ethical and Religious Directives for Catholic Healthcare. Experienced or Certified Extraordinary Minister of the Eucharist and Lector. Active member of a Roman Catholic parish, preferred Experience in spiritual programming. Excellent communication skills. Ability to work with a team. Working computer knowledge. Employee recognition or event planning Pastoral Care Coordinator Job Summary: Responsible for initial and ongoing assessment of each resident to determine his/her spiritual needs. Provide pastoral visits to residents and spiritual support to families and staff. Offer extra support to residents in the dying process and arranges hospitality carts for their families as needed. Arrange for Mass as often as possible and resident anointing on a bi-annual basis if possible. Develop spiritual programming for Roman Catholic residents such as communion services, communal rosary, Bible study. Arrange for visits by clergy of other faiths as requested by non- Catholic residents. Participate as Member of Ethics and QAPI Committees. Attend Care Plan meetings and morning report. Employee recognition/event planning as part of mission integration other duties assigned by supervisor This is a brief overview of job responsibilities and not intended to be all inclusive. We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive! St. Patrick's Manor can offer you (22.5+ hours/wk): Competitive Compensation Next-Day Pay Option Student Loan Forgiveness Guidance Health (Aetna), Dental, Vision, HSA with employer contribution Benefits available 1st of the mo. following 30 days Flexible Spending Account and Supplemental insurances Fully paid Life and Short-Term disability insurance Employee Assistance Program with Discount marketplace Retirement Plan Student Loan Forgiveness Guidance Compassionate work environment Please consider joining our team working where The Difference is Love ! St. Patrick's Manor is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
    $21-26 hourly 2d ago
  • MassCare Care Coordinator

    Family Health Center of Worcester 3.8company rating

    Patient care coordinator job in Worcester, MA

    The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: * Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. * Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. * Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. * Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree in related discipline preferred.. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: * Commitment to providing health care to families in a medically underserved community. * Willingness to be flexible in the development of new methods of health service delivery. * Ability to deal with sensitive information in a highly confidential manner. * Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. * Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. * Bilingual in English and another language appropriate to the health center's patient population required. * Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. * Awareness of resources available within the health center to accommodate the needs of patients. * Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. * Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager Monday- Friday; 8:30am -5:00pm
    $32k-41k yearly est. 58d ago
  • Patient Care Coordinator-Retina

    Ophthalmic Consultants of Boston 3.4company rating

    Patient care coordinator job in Waltham, MA

    Job Description Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator III to join our Retina team. This is a full time opportunity Monday through Friday from 8-4:30PM. This position does allow for 2-3 days remote if so desired once training has been completed. The Patient Care Coordinator III will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Retina line of business. Summary of Responsibilities: The Patient Care Coordinator IIIs are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. Their primary focus is to be able to provide coverage in multiple patient care areas and positions, including triaging calls, performing higher level administrative tasks, assisting with training, back up in Practice Manager and/or Supervisor absence when applicable This Coordinator will be required to work in our Boston location at least 1 day Tues-Fri. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts Powered by JazzHR pz Oxcu2xIQ
    $42k-50k yearly est. 2d ago
  • Care Coordinator

    Brockton Area Multi-Servi 2.5company rating

    Patient care coordinator job in Brockton, MA

    MCCN Care Coordinator 40hrs per week (Hybrid - Remote flexibility when not working in the field) General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports. This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur. Responsibilities: Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services. Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment. Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment. Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process. Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible. Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs. Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee. Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval. Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan. Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care. Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan. Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings. Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting. Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable. Qualifications: BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience. Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred. Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues. Ability to use Electronic Health Records (EHR) Systems to document and coordinate services. Must be able to perform each essential duty satisfactorily. Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing. Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills. Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. Commitment to MCCN values and mission. Ability to travel on a regular basis; Must have valid driver's license and access to an automobile. Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred. Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc. Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Knowledge regarding psychiatric rehab and understanding of recovery model. Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations. Must be able to perform each essential duty satisfactorily. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members. Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
    $24k-42k yearly est. Auto-Apply 60d+ ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient care coordinator job in Chelmsford, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 1d ago
  • Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department

    Day Kimball Hospital 4.2company rating

    Patient care coordinator job in Putnam, CT

    Day Kimball Health is hiring for a Patient Care Coordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program * Shift Differential * Pay for Performance * Patient Care Coordinator Summary: As the Patient Care Coordinator, you will be a vital member of a dynamic team responsible for… In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient Care Coordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary. Patient Care Coordinator Job Responsibilities: * Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator * Performs as a Patient Service Representative (PSR) as needed * Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS * Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services * Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP) * Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings. * Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS * Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS Patient Care Coordinator Education and Experience Requirements: Education: * Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred. * Medical terminology/keyboarding skills preferred. Experience: * 2+ years clinical experience in Healthcare or comparable equivalent required. * Experience in clerical or receptionist position preferred. Patient Care Coordinator Knowledge, Skills, and Abilities: * Meets the physical demands of the position. * Demonstrates ability to cope with and function under stress. * Meets skill certification requirements for designated units. Why Choose Day Kimball Health? The Care You Need. Close to Home. For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment. Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Care Coordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
    $27k-52k yearly est. 53d ago
  • MPR Planning & Scheduling Specialist

    Pacaero

    Patient care coordinator job in Springfield, MA

    Job DescriptionDescription: PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor. The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment. This position is located in Agawam, MA and is onsite, full-time, Monday - Friday. Requirements: MRP & Material Planning Execution: • Own daily MRP execution to ensure materials and components are available to support production schedules. • Convert MRP signals into actionable purchase requisitions and production orders. • Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery. • Expedite materials and coordinate closely with Procurement, Inventory Control, and Production. • Maintain accountability for inventory accuracy, material readiness, and schedule adherence. Production Scheduling & Shop Floor Coordination: • Support and execute production scheduling activities in alignment with customer demand and capacity. • Maintain constant visibility into job status, work-in-process, and upcoming production priorities. • Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues. • Spend time on the shop floor to validate execution against plan and support rapid problem-solving. • Drive on-time shipment performance through disciplined follow-up and timely escalation. Data Accuracy & System Integrity: • Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels. • Ensure ERP/MRP data supports realistic planning and effective execution. • Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them. • Support reporting and visibility related to material status, shortages, and schedule performance. Continuous Improvement & Cross-Functional Collaboration: • Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow. • Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams. • Support process standardization and best practices across planning and materials management. • Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance. QUALIFICATIONS • Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role. • Strong understanding of how materials, capacity, and production schedules interact on the shop floor. • Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments. • Experience working within an ERP/MRP system in a manufacturing environment. • Strong communication skills and the ability to work effectively across functions. • Willingness to spend time on the shop floor to ensure execution aligns with plan. PREFERRED QUALIFICATIONS • Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems. • APICS CPIM or related supply chain certification. • Advanced Excel or reporting skills. • Experience in lean manufacturing, continuous improvement, or demand-driven planning environments. SKILLS & COMPETENCIES • Strong organizational and time management skills. • Analytical mindset with attention to detail and data accuracy. • Ability to manage competing priorities in a fast-paced manufacturing setting. • Proactive problem-solver with a strong sense of accountability. • Collaborative team player with the ability to influence without authority. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • Manufacturing and office environment with regular presence on the shop floor. • Frequent walking, standing, and interaction with production areas. • Ability to lift up to 25 lbs as required. • Occasional overtime may be required to support production demands. Salary range: $65,000 - $90,000/yr Compensation & Benefits The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment. PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms. Export Control Requirements This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
    $65k-90k yearly 10d ago
  • Home Care Scheduling Coordinator- Marlborough

    Guardian Angel Senior Services 3.7company rating

    Patient care coordinator job in Marlborough, MA

    The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred! Submit your resume now for consideration or give our office a call at ************ Responsibilities 1. Schedule caregivers with clients and communicate changes and updates to all necessary parties. 2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers. 3. Enter new Clients in Generations as needed. 4. Provide assistance to team members as needed and respond urgently to last minute call outs. 5. Coordinate communication with caregivers among team members. 6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules. 7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed 8. Act as liaison between clients, direct care workers and management. 9. Manage and grow assigned Client Accounts and participate in Quality Improvement. 10. Work with management to ensure compliance with all company policies and procedures. 11. Problem solving and direct escalated issues to management 12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. 13. Maintain and update employee attendance records as needed. 14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager. 15. Participate in On-call rotation. 16. Cover shifts with clients when needed. 17. Double check schedule accuracy for payroll and billing by deadlines. 18. Perform other related duties as assigned. Job Requirements 1. Strong analytical, detail-orientation, organizational, and problem-solving skills 2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task. 3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Clinical Scheduling Specialist

    Dana-Farber Cancer Institute 4.6company rating

    Patient care coordinator job in Boston, MA

    Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:** + Schedules and reschedules appointments for patients in the Jimmy Fund Clinic. + Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital. + Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care. + Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines + Triages scheduling phone calls for disease group and covering disease groups if applicable. + Serves as a liaison between patient/family/provider. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority. + Performs other administrative duties and tasks as requested by Manager/Supervisor. + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. + Participates in training new team members as requested. + May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:** + High school diploma required + A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00
    $45.5k-54.4k yearly 14d ago
  • Patient Experience Representative - Fetal Care and Surgery Center

    Children's Hospital Boston 4.6company rating

    Patient care coordinator job in Boston, MA

    The Fetal Care and Surgery Center (FCSC) at Boston Children's Hospital - in affiliation with Brigham & Women's Hospital - provides diagnosis, ongoing screening and care for mothers carrying babies with confirmed or suspected congenital anomalies. Using advanced diagnostic tools, groundbreaking surgical and medical treatments, and supportive care, our fetal specialists are increasing the chances of survival and the quality of life for many newborns. We offer compassionate care and support that extends throughout childhood - from prenatal diagnosis and counseling through treatment and long-term follow-up. Learn more about the Fetal Care and Surgery Center here. Key responsibilities: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with referring Obstetrics and/or Maternal Fetal Medicine providers that are referring patients to the MFCC * Scheduling patients and supporting the patient encounter, including scheduling MRI, Ultrasound and Fetal Echocardiograms as well as with supporting departments * Check In / Check Out: * Greeting and directing patients, families and visitors * Monitoring daily schedule and coordinating flow with clinicians and supervisor * Administrative: * Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services * Providing routine clerical support as needed * Process Improvement: * Actively contributing to departmental and organizational initiatives and projects with a focus on continuous process improvement * Assisting in implementing change in internal systems and procedures Minimum qualifications Education: * High School Diploma / GED Experience: * Prior customer service or administrative experience preferred * The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations * The ability to work with diverse internal and external constituencies * Schedule will be four 10 hour shifts per week working between the hours of 6:30am and 6pm Monday through Friday, after a 90 day training period.* This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates). The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $44k-53k yearly est. 4d ago
  • Scheduling Specialist, Ambulatory Contact Center

    Mass General Brigham

    Patient care coordinator job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary About Us Mass General Brigham is a passionate, welcoming community where brilliant minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. A wide range of clinical and non-clinical employment opportunities exist at our member hospitals and at our other health care and research organizations. Find the job in our dynamically growing, integrated network that's right for you. The Opportunity Mass General Brigham is seeking full-time Scheduling Specialists to support Neurology, Orthopedics, and Cardiovascular patients and providers. This is an inbound and outbound contact center position where you will be responsible for receiving and making phone calls for the purpose of scheduling or rescheduling specialty appointments for multiple entities; There is no face-to-face interaction with patients or other customers, 90% of your time is spent on the phones. Responsibilities include handling 100-200 phone calls per day, addressing online requests, and completing patient registration to schedule or reschedule appointments. Our goal is to ensure that patients, providers, and other customers receive timely, efficient, and high-quality service. In this role, you get the opportunity to directly impact patient experience and help us drive healthcare forward! Qualifications Education and Skills for Success High School Diploma or equivalent required Associates degree preferred Tech-savvy and comfortable with high volume workloads Organized and detail oriented Ability to read and follow standard operating procedures Ability to multi-task through various programs (using multiple monitors) and problem-solve Exceptional strong customer service background Strong knowledge of Microsoft products Experience Medical office, health care or other relevant experience required Prior customer service work experience, specifically in a contact/call center environment preferred Computer skills, including demonstrated ability to effectively use Microsoft Outlook, Excel and general data entry concepts and search functionality required Epic or other cloud-based electronic health record (EHR) systems experience desired Working Conditions and Required Shifts Monday Through Friday 40 hours per week Training is 8a-430p ET, required for the first 2-4 weeks Shifts will be determined by business needs, new hires must be open to all Ortho center is open 8a - 5p. Shifts Available; 8a-4:30p, 8:30a-5pm Cardiology & Neuro; open 8a-5:30p, Shifts Available; 8a-4:30p, 8:30a-5pm or 9a-530pm Remote role requires Stable, Secure, Quiet, compliant workstation with ethernet connection Employees must be open to all shifts for business need Additional Job Details (if applicable) Working Agreement & Remote Policy All employees must be able to connect via ethernet cable to home router/modem to access web based secure programs to complete duties compliantly with MGB provided programs and equipment. Must have HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others, quiet and secure), MGB provided equipment required for use. Remote Type Remote Work Location 399 Revolution Drive Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.8-28.3 hourly Auto-Apply 60d+ ago
  • Care Coordinator - Re-Entry Services

    Greater Lawrence Family Health Center 3.9company rating

    Patient care coordinator job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Care Coordinator for the Recovery Based Re-Entry Services for Black and Latino Men Program to join our Community Support Services Team. The Care Coordinator is responsible for comprehensive and culturally-responsive care coordination and linkages to care. In addition, the Care Coordinator will apply his/her knowledge of community resources and culture to assist the primary care team in fully assessing, identifying and engaging service planning of post-released individuals from House of Corrections (HOC) to reduce relapse and recidivism. Engagement will preferably begin 6 months prior to the client's release date, if time allows, in collaboration with the House of Correction and other relevant stakeholders. Creates individual service plans (ISP) Facilities community reintegration (i.e., peer support groups, re-entry clinics, social activities, job fairs, skills trainings, etc.) Provides information and orientation about available community services and resources and assists clients in determining eligibility and obtaining services. Provides low threshold interventions to active substance users and drug users (IDUs) and coordinates detoxification services. Is and remains up-to-date knowledge on trauma informed care, opioid overdose prevention, Medication for Opioid Use Disorder and Culturally Appropriate Services and community resources. Provides clients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. Delivers or assertively links individuals to appropriate and culturally-humble services within the Greater Lawrence Family Health Center and provide support and resources throughout the process. Understands program performance requirements and implements strategies for achieving performance metrics Qualifications: Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. Degree in Human Services or Public Health preferred or combination of education and experience will be considered. Community Health Worker Certificate or must complete within 12 -18 months of hire. Recovery Coach certificated preferred or must complete within 12-18 months of hire Bilingual, bicultural (Spanish/English) required. Requirements: Valid Massachusetts Driver's license and reliable transportation. Able to communicate effectively verbally and in writing. Ability to handle multiple tasks and prioritize assigned duties. Demonstrated computer skills (Microsoft Outlook, Excel and Word). Strong communication skills, both interpersonal and well-written documentation. Strong sense of professionalism and boundaries. Takes initiative, strong problem-solving abilities, attention to detail, ability to follow-through; excellent communications abilities; able to work under pressure, meet inflexible deadlines, and set priorities. Knowledge of recovery systems, substance use disorder, treatment facilities, and Naloxone education. Experience working with priority population including Persons Who Inject Drugs, Substance Use Disorder, and incarcerated individuals. Strong knowledge of substance use, HIV, STI's, and HCV and its transmission and prevention and community resources. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $43k-53k yearly est. 60d+ ago
  • Registrar and Scheduling Specialist

    Woburn Public Schools 3.4company rating

    Patient care coordinator job in Woburn, MA

    Woburn Public Schools Registrar and Scheduling Specialist The Registrar and Scheduling Specialist oversees all aspects of student enrollment, academic records management, scheduling, grading, transcripts, and state data reporting. This position ensures the accuracy and integrity of student information in PowerSchool, compliance with DESE and district reporting requirements, and coordination of all school scheduling processes. The Registrar plays a critical role in maintaining accurate academic data, supporting school counselors and administrators, and ensuring smooth scheduling and reporting operations. Report To: Director of School Counseling and WMHS Principal Work Year: 12-month position Work Schedule: 7:00 AM to 3:00 PM (Summer hours may vary at the discretion of the Superintendent of Schools.) Salary: $75,000 - $90,000, depending on qualifications and experience. Prerequisite training and Experience: * Associate or bachelor's degree preferred. * Minimum of three years of experience in student data management, scheduling, or registrar functions (PowerSchool experience required). * Strong understanding of DESE state reporting requirements (SIMS/SCS). * Excellent organizational skills and attention to detail. * Ability to manage multiple priorities under deadlines. * High level of proficiency with data systems, spreadsheets, and student information management. * Strong communication and collaboration skills. * Ability to maintain confidentiality and comply with FERPA regulations. Essential Duties and Responsibilities: Scheduling * Build and maintain the Master Schedule for Woburn Memorial High School in collaboration with the Principal and Director of School Counseling. * Co-chair the Scheduling Team, coordinating meetings, timelines, and communication with department heads, counselors, and administration. * Manage course request collection, section balancing, and scheduling adjustments in PowerSchool. * Oversee schedule changes during the summer and school year to ensure accurate student and teacher schedules. * Coordinate with the Director of School Counseling to ensure counselor assignments and homerooms are aligned with the Master Schedule. * Troubleshoot scheduling conflicts and assist with PowerScheduler setup and rollover processes. Grades, GPA, and Transcripts * Oversee grade reporting cycles, ensuring teachers import grades prior to storing. * Store grades, generate report cards, and post to portals. * Prepare honor rolls and distribute to staff and local media. * Manage GPA and class rank calculations for seniors and juniors; upload results to Naviance and PowerSchool. * Enter historical grades, credit transfers, summer and night school grades, and grade changes as submitted by staff. * Maintain official transcripts and historical academic records for all students. SIMS/SCS and State Reporting * Resolve data errors related to demographics, CRS courses, graduation status, and post-graduation plans. * Complete end-of-year data updates for graduates and non-graduates. * Assist in preparing data for DESE Civil Rights and other required state/federal reports. Records Requests & Verification * Process transcript requests for students, alumni, colleges, and third parties. * Complete verification forms for the Social Security Administration, military, RMV, and courts. * Handle education verification requests. * Maintain an archive of transcripts and cumulative records according to state retention laws. Graduation Data Management * Update PowerSchool with final graduation statuses, MCAS completion, and diploma distinctions. * Collaborate with the School Counseling Administrative Assistant and the Director of School Counseling to finalize honor distinctions. * Generate senior data for diploma ordering, graduation programs, and post-graduation reporting. * Coordinate the destruction of records per the state record retention schedule. * Other duties as assigned by the Director of School Counseling or WMHS Principal Evaluation: * Performance will be evaluated annually by the Director of School Counseling and WMHS Principal in accordance with district policies and procedures. Other Duties: * Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer and a district member of Mass Partnership for Diversity in Education
    $32k-38k yearly est. 8d ago
  • Care Coordinator

    Advocates 4.4company rating

    Patient care coordinator job in Randolph, MA

    Starting rate $19.23- $21.63 The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services. Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning. Offer focused, short-term services to help members achieve their goals within 3-6 months. Meet individuals receiving support in community-based settings. Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services. Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans. Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan. Participate in integrated team meetings to ensure effective communication among team involved in individual's care. Follow the individual across the continuum of care for the purposes of care coordination. Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed. Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services. Identify community resources and develop natural supports. Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings. Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. Attend and actively participate in supervision, teaming, and clinical rounds with medical team. Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards. Complete all required documentation in a timely manner. Qualifications BSW degree or BA in related field from an accredited college/university. Two years of experience working within an outpatient, crisis, and medical settings. Ability to use an Electronic Health Record to document medically necessary clinical services. Must be able to perform each essential duty satisfactorily. Ability to communicate effectively verbally and in writing. Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Commitment to Advocates' values and mission. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $19.2-21.6 hourly Auto-Apply 60d+ ago
  • PRN Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient care coordinator job in Dedham, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $27k-31k yearly est. 1d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Worcester, MA?

The average patient care coordinator in Worcester, MA earns between $13,000 and $70,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Worcester, MA

$31,000

What are the biggest employers of Patient Care Coordinators in Worcester, MA?

The biggest employers of Patient Care Coordinators in Worcester, MA are:
  1. UnitedHealth Group
  2. Family Health Center of Worcester
  3. Advocates
  4. The Family Health Centers of Asheville
Job type you want
Full Time
Part Time
Internship
Temporary