Pc systems administrator vs help desk administrator

The differences between pc systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc systems administrator and a help desk administrator. Additionally, a pc systems administrator has an average salary of $52,726, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a pc systems administrator include desk support, computer system and windows server. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Pc systems administrator vs help desk administrator overview

	PC Systems Administrator	Help Desk Administrator
Yearly salary	$52,726	$49,798
Hourly rate	$25.35	$23.94
Growth rate	5%	5%
Number of jobs	135,471	130,180
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

Pc systems administrator vs help desk administrator salary

Pc systems administrators and help desk administrators have different pay scales, as shown below.

	PC Systems Administrator	Help Desk Administrator
Average salary	$52,726	$49,798
Salary range	Between $46,000 And $59,000	Between $34,000 And $71,000
Highest paying City	-	Washington, DC
Highest paying state	-	New Jersey
Best paying company	-	Houlihan Lokey
Best paying industry	-	Finance

Differences between pc systems administrator and help desk administrator education

There are a few differences between a pc systems administrator and a help desk administrator in terms of educational background:

	PC Systems Administrator	Help Desk Administrator
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 52%
Most common major	Computer Science	Business
Most common college	Massachusetts Institute of Technology	Stanford University

Pc systems administrator vs help desk administrator demographics

Here are the differences between pc systems administrators' and help desk administrators' demographics:

	PC Systems Administrator	Help Desk Administrator
Average age	43	43
Gender ratio	Male, 83.3% Female, 16.7%	Male, 74.3% Female, 25.7%
Race ratio	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.8% American Indian and Alaska Native, 0.3%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between pc systems administrator and help desk administrator duties and responsibilities

Pc systems administrator example responsibilities.

Manage VPN access for users.
Manage telecommunications equipment including Cisco (Tanberg), Polycomm, and Cisco VOIP devices.
Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
Interface with vendors to troubleshoot issues and update software versions.
Install and maintain CudaTel communication server (VoIP PBX).
Deploy new PC workstations and printers, installing operating systems, applications, and drivers, and configure network hardware.

Help desk administrator example responsibilities.

Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
Manage the PC refresh program transferring all user data remotely and installing require software applications.
Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
Administer IP address allocation through DHCP management.
Assist in the deployment of new POS applications and hardware.

Pc systems administrator vs help desk administrator skills

Common pc systems administrator skills

Desk Support, 9%
Computer System, 9%
Windows Server, 8%
Network Printers, 5%
Troubleshoot, 4%
Mac, 4%

Common help desk administrator skills

Customer Service, 11%
Desk Support, 7%
Troubleshoot, 6%
Technical Support, 5%
Phone Calls, 4%
Remote Desktop, 4%

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PC Systems Administrator
PC Systems Administrator vs Help Desk Administrator

Updated January 8, 2025

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