Pipeline dispatcher entry level jobs

Are you an aviation dispatch or scheduling student passionate about aviation? Have you ever wondered about the difference between corporate aviation and the airlines? Then we believe our program is for you! This program is a one week, all-expenses paid educational "hands-on" seminar, where we offer you an accurate and comprehensive insight into the operation and management of a corporate aviation department at one of the world's leading companies. Those that are selected will spend a week in July at P&G's Global Flight Operations in Cincinnati, Ohio. You will spend the first three days at the hangar meeting with managers and key personnel of different departments to gain an understanding of what it takes to keep a large corporate flight department functioning efficiently. The last two days will focus on duties & responsibilities of a P&G Scheduler/Dispatcher, aspects of flight planning, aircraft orientation, and aircraft maintenance. As the flight schedule allows, you will also get to participate in flight observation rides during scheduled trips. We have designed all activities and presentations to provide you with a detailed look into the multifaceted world of corporate aviation and introduce you to Cincinnati. Job Qualifications We are looking for aviation dispatcher/scheduler students pursuing a certificate or degree in an aviation related field (aviation dispatcher curriculum preferred) to be: · Returning student in fall semester. · Working toward FAA Dispatcher certification. · High academic standing. · A real passion for aviation. · A “can-do” attitude. · A hardworking curiosity regarding corporate aviation · The willingness to share your experiences and provide feedback to students and faculty upon return from the program. WE BELIEVE IT IS IMPORTANT FOR YOU TO KNOW: The Program Coordinator will communicate specific program dates and arrange travel plans with each student following selection to the program. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE. P&G participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000139648 Job Segmentation Internships Starting Pay / Salary Range $1.00 - $1.00 / hour

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed. Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed. Apply any additional charges including and notify customer service of changes. Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Distributes and keeps track of the Nextel radios and fleet truck assignments Request rail billing Processes ATP's and Non-Productive pay. Review preliminary payroll Other duties as assigned Skills Required Data entry skills; Excellent communication and organizational skills Knowledge Required: DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience Supervision Received: Operation Manager Supervision of Others: Drivers Confidential Data: Driver pay information; customer accounts; dispatch activities

- Office/Warehouse Environment Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Duties: * Answers telephone, screens calls, schedules appointments, customer calls. * Heavy customer service. * Organizes office, files and supplies. * Determines priorities and multi-tasks. * Prepares invoices, data entry, and other accounting functions. * Maintains historical records by filing documents. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Bilingual with Spanish a plus, Data Entry Skills, Computer Literate, Customer Service, Dispatching, Thoroughness, Organization, Attention to Detail, Reliable, Decision Making, Great Communicator, Team Player, Results Driven, Looking to Grow. Rate: $16-$17/hour DOE + bonus potential Schedule: This location is open six days a week. Shift hours will be 11:00 AM to 7:30 PM; Saturdays required. Diakon Logistics offers a comprehensive benefits package to full-time employees, to include health, dental, and vision insurance, 401k plan, paid holidays and vacation.

To be a team member at Conrad's Tire Express & Total Car Care you must be dedicated to supporting the company's mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Dispatcher CLASSIFICATION: Operations POSITION OVERVIEW: Conrad's Tire Express & Total Car Care was founded in 1969 and joined Dobbs Tire and Auto Centers, a St. Louis based company, in 2025. Together, their Driven by Dobbs family of brands are growing. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work. Conrads is seeking a Wholesale Driver. The Wholesale Driver is responsible for providing exceptional customer service by safely transporting customers and vehicles as needed. This role ensures company vehicles are operated in compliance with all safety procedures and maintained in clean, working condition. The Shuttle Driver also assists with daily shop and facility needs, including picking up parts, delivering tires, and handling other deliveries from vendors. Additional responsibilities include organizing tire inventory, stocking supplies, and performing routine housekeeping tasks such as cleaning restrooms, maintaining the showroom, removing snow from entryways, and emptying trash. Attention to safety, professionalism, and customer satisfaction are essential to success in this role. ROLES AND RESPONSIBILITIES: * Coordinate and dispatch delivery routes to ensure efficient, timely, and accurate order fulfillment. * Deliver exceptional customer service by assisting with deliveries, answering inquiries, and helping customers load tires and parts. * Process and manage all delivery-related paperwork, including buy-outs, invoices, returns, order credits, and purchase orders. * Support warehouse operations by pulling parts, staging products, loading trucks, and maintaining organized delivery zones. * Monitor delivery schedules, assign routes, track labor hours, and assist with deposits, mail, and end-of-day vehicle inspections. * Maintain a safe and clean work environment, ensuring all tools, vehicles, and equipment are used properly and kept in good condition. * Perform physically demanding tasks, including lifting and moving tires (up to 50 lbs), climbing, bending, and sorting inventory daily. * Provide on-demand support for shipping, receiving, and other operational tasks as needed. SUCCESS FACTORS: * A strong belief in safety- Being Safe 100% of the time is the expectation * Alignment with company mission, vision, and values * Strong work ethic with a commitment to results * Strong team player with the ability to adapt to diverse team members * Ability to perform in a fast paced/high volume environment * Excellent verbal and written communication skills * A high level of time management, accountability, and prioritization skills * Ability to be organized, problem solve, and be solution oriented * Self-motivated, goal- oriented, and driven to accomplish department goals * Strong critical thinker with a high level of attention to detail * Highly-customer centric and master relationship builder * Maintains a professional, can-do approach even in physically demanding or fast-paced situations. * Maintains vehicle cleanliness, safety standards, and accurate delivery documentation. WORK ENVIRONMENT: * Fast-paced automotive service environment. * Frequent exposure to varying temperatures due to the nature of the work and shop conditions. * Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair. * Extended periods of standing, bending, and lifting tires or equipment. * Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). * Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. * Attention to detail and a commitment to quality service are essential for success. EXPERIENCE AND EDUCATION: * 3+ months of experience in a Dispatcher position. * Automotive repair industry preferred * Valid Drivers' License Conrad's Tire Express & Total Car Care is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

Job DescriptionSalary: $18-$20 Hourly DOE Great Communicator? Love Helping People? Skilled at Troubleshooting? Were one of the areas top Managed Service Providers, and were looking for our next Dispatcher. We are seeking a motivated person with awesome people skills, strong communication abilities, and, most importantly, the desire to help others make a difference when clients need assistance to join our team. Youll work from our office, located in Downtown Toledo. As Dispatcher, youll be the first to communicate with our clients via email, phone, and other methods. You will be in charge of coming up with the plan to assist our clients and assigning the correct technicians to resolve the issues appropriately. Youll enjoy working alongside and with our customers, peers, and vendors. This position requires the candidate to quickly identify user problems, develop solutions, and always maintain a high level of customer satisfaction. You will be in one of the primary positions for our team, so you must be a self-starter anda great problem solver. The Dispatcher Position Your work as a Dispatcher will involve communicating with clients via email, phone, and other methods, evaluating and prioritizing IT Support issues,and ensuring service level compliance. As a Dispatcher, youll work with the team to schedule and assign remote and onsite support for our clients, as well as onboarding new ones. Dispatchers also participate in meetings and assist in maintaining company records and customer network documentation. Your time will be roughly divided as follows: 20% triaging support requests to understand and get the right person into the equation 50% assigning and monitoring tickets through to completion 20% communicating with customers to understand issues and set expectations 10% internal coordination and training to further oneself The Big Picture At CNWR, were built on strong values of clear communication, a firefighter mentality, teamwork, and mutual respect. We look for people who love solving problems, care about customers like people (not ticket numbers), and want to grow in a supportive team environment. All emojis sponsored by AI

High school diploma or GED Previous dispatch experience is preferred; Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching. Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills). Ability to read and interpret documents and instructions from customers and other team members Ability to perform work activities requiring cooperation and instruction Ability to function in a fast-paced environment, under substantial pressure Ability to work within the appropriate level of independence Ability to problem solve Ability to operate two-way and emergency radio systems Ability to use office machines (fax, scanner, copier, zip drive, telephone system) Ability to use Microsoft Office Program and computerized routing software. Ability to work independently Ability to read road and street maps Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities Bi-lingual abilities a plus We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers. At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. Key Words \: Dispatch, Dispatcher, Bus Dispatcher, Truck Dispatcher, Delivery Dispatcher, Transportation Dispatcher, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit, CMF 88, 88M, 88N, 88Z Company name is\: Durham School Services National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com. Responsibilities: Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. Communicates all relevant details of driving assignments to drivers to ensure proper execution. Assist drivers with routing directions and directs them to perform special services when required. Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies. Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service. Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery. Maintains high compliance to dispatch standard operating procedures. Handles customer concerns and requests for information in an expeditious and professional manner. Escalates unresolved issues to management as appropriate. Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager Other duties as assigned Company name is\: Durham School Services

YOUR PAYDAY RE-IMAGINED: WORK TODAY GET PAID THE NEXT DAY! First Care is currently hiring a Dispatcher . First Care is the largest and fastest-growing private ambulance service in Western Ohio. Our mission is to provide personalized, quality, on-time care that every patient and facility deserves. We achieve our mission by living up to our values: C ompassionate: We are compassionate about those we serve. A ccountable: We are all accountable for our actions and results. R esults-oriented: We strive for success and are determined to be the best. E thical: We are ethical and will act with integrity. What is a typical day like for a Dispatcher at First Care? Works 3-4 days per week, number of days rotating every week, hours typically take place from 7:00PM to 7:00AM Leverages internal system to assign and dispatch medical transportation units in the field Communicates status of scheduled runs with the medics and other medical transportation in the field Keeping open communication with the Supervisors at all station Communicating with skilled nursing facilities and hospitals to obtain information required for road staff when necessary or notifying facilities regarding road staff status and ETA's when necessary. Why First Care? Next day pay! You will have the opportunity to make a difference in the community and help provide outstanding service to the patients we serve You will work for the region's fastest-growing private medical transportation company Competitive benefits including health, vision and dental insurance, and a 401k plan Paid Time Off Company-paid training and education Who is the right person for this role? Exceptional customer service and communication skills Ability to demonstrate professionalism over the phone Ability to work as a team to achieve goals Ability to multitask and managing time effectively Detail-oriented Knowledge of the Cincinnati, Dayton, Middletown and east areas is preferred First Care is an Equal Opportunity Employer. First Care does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, job physical requirements, merit, and business need. Check out our website to learn more about First Care: *************************

Overview Job description Dispatcher Bowling Green, OH Looking to TRADE up to a better opportunity? Tin Man Heating & Cooling is looking for someone self-motivated with a positive attitude to join our growing and dedicated Team. What's in it for YOU: Pay: $17-$21 / hourly. + $50-$150 /Weekly bonus potential Benefits Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO) Responsibilities: Receive emergency and non-emergency calls and record significant information as necessary Knowledgeably prioritize calls according to importance and urgency Monitor field technicians in order to effectively prioritize their schedules and use of time Schedule appointments with clients using the right tech/right call guidelines Data entry into the computer system to track calls and client information as necessary Qualifications: Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan. Strong attention to details Conscientious, team player Honesty integrity, quality craftsmanship and a good attitude We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Posted Min Pay Rate USD $17.00/Hr. Posted Max Pay Rate USD $21.00/Hr.

7:30am-5:00pm M-F Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Dispatchers are responsible for communicating with drivers to ensure customers are provided prompt service in a safe and efficient manner. This position receives and responds to customer calls regarding service requests and/or issues and inputs information into data base for all lines of business (Residential, Roll-off, and Commercial). Dispatchers ensure routes are complete and assist with resolving customer issues and missed stops. The hours and physical demand may vary by location or line of business. Responsibilities of Position: Receive incoming calls from customers, customer service, and sales departments, and handle each with appropriate communication and action. Monitor driver hours in accordance with Department of Transportation (DOT) regulations. Troubleshoot and resolve service, pick-up and/or delivery issues. Assist management with the daily activities of route drivers and ensure routes are completed by assigned driver or utility driver. Assign live loads to drivers based on designated route or driver locations. Dispatch work orders and perform data entry into computer system. Monitor drivers through Global Positioning Satellite (GPS) system entitled GeoTab. Act as emergency contact for drivers and communicate with maintenance department for driver issues. Manage missed stops by working cooperatively with customer, drivers, and/or office staff to resolve issues. Assist with assigning and tracking daily work orders to drivers. Ensure drivers complete paperwork in accordance with DOT regulations and company policy. Assist in monitoring and enforcing quality and safety standards and ensuring all compliance goals are met or exceeded. Maintain and update route sheets. Other duties as assigned. Skills & Abilities Needed for Position: Must possess knowledge of service area, ability to read maps and give directions. Ability to communicate via radio system in a professional manner. Knowledge of various lines of business preferred. Ability to handle a heavy call volume in a professional and efficient manner. Must be organized and detail oriented with the ability to multi-task. Possess proven analytical/problem solving solutions for the customer and the company. Provide professional interaction with internal and external customers. Computer proficiency in Windows and Microsoft applications; Must possess excellent customer service and data entry skills. Must possess professional demeanor and telephone etiquette. Perform all tasks in a safe manner and in compliance with all local, state, and federal regulations and company policies. Physical Requirements in a Regular workday: Rarely working in areas of dust, odors, mist, gases, other airborne matter. Frequently lifting/carrying/pushing/pulling a max of 20lbs. Frequently sitting and standing. Additional Working Conditions/Aspects: Exposure to residential and commercial waste. Ability to work overtime, weekends and/or holidays. Legally eligible to work in the United States. Valid driver's license (if applicable). Must successfully complete pre-employment testing. Must be able to read and speak the English language. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Provide support to the fulfillment center's transportation department. Coordinate and dispatch delivery drivers. Ensure that the dispatch is done timely and efficiently as demonstrated by the time of the dispatch to the gate time of drivers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Adapt to any technological programs and requirements pertaining to the job Understand the processing and execution of orders, setting up equipment and assigning routes to drivers Ensure we minimize the time it takes to dispatch to driver gate time. Eliminate inefficiencies in the dispatch process. Trace, track, and locate orders and delivery routes Initiate schedules and correspondences with drivers, operations, and customers Multitask and work in a fast-paced environment Communicate with all levels of the business, always displaying trust and competency Ensure confidentiality of personal data Ensure completeness of check in and note any irregularities in returned orders Route incoming problem calls to proper resource Willingness to learn and advance as the job may expand Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications MINIMUM Ability to work independently as well as be a team player Ability to handle multiple tasks concurrently Ability to organize and prioritize a variety of tasks/projects Strong written and oral communication skills with the ability to effectively communicate information to all contacts Strong attention to detail is required Ability to maintain composure during stressful situations Skill and diplomacy dealing with people PC skills with a minimum working knowledge of Microsoft Office DESIRED Customer service experience Previous distribution or production experience Previous administration support experience

General Job Description KEP is seeking a dedicated and organized HVAC Dispatcher to join our growing team. The ideal candidate will coordinate daily service calls, ensure efficient scheduling of HVAC technicians, and maintain exceptional communication with both customers and staff. While prior dispatching experience is beneficial, we welcome candidates who bring strong communication skills, attention to detail, and a commitment to excellent customer service. Responsibilities: Use phone and computer systems to dispatch HVAC technicians to appropriate job sites. Monitor technician routes and job progress, coordinating and adjusting schedules as needed. Provide technicians with detailed job information, traffic updates, and any customer-specific instructions. Accurately record all service activity, calls, and job information in company systems. Prioritize and schedule service calls based on urgency, customer needs, and technician availability. Communicate proactively with customers regarding appointment times, delays, and service updates. Work closely with office staff and management to ensure smooth operations and customer satisfaction. Contribute as a positive team player in a fast-paced, high-volume environment. Minimum Education None Minimum Years of Experience 0-2 Specific Qualifications Requirements: Excellent verbal and written communication skills. Strong customer service focus and problem-solving abilities. Previous dispatching experience is beneficial but not required. Proficient computer skills, including scheduling and data entry. Exceptional organizational skills with strong attention to detail. Ability to remain calm and effective in a fast-paced, high-pressure environment. License Required Yes Job Locations US-OH-Cincinnati Company Overview IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life. IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2. 8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at ************** or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English SpanishKEP is seeking a dedicated and organized HVAC Dispatcher to join our growing team. The ideal candidate will coordinate daily service calls, ensure efficient scheduling of HVAC technicians, and maintain exceptional communication with both customers and staff. While prior dispatching experience is beneficial, we welcome candidates who bring strong communication skills, attention to detail, and a commitment to excellent customer service. Responsibilities: Use phone and computer systems to dispatch HVAC technicians to appropriate job sites. Monitor technician routes and job progress, coordinating and adjusting schedules as needed. Provide technicians with detailed job information, traffic updates, and any customer-specific instructions. Accurately record all service activity, calls, and job information in company systems. Prioritize and schedule service calls based on urgency, customer needs, and technician availability. Communicate proactively with customers regarding appointment times, delays, and service updates. Work closely with office staff and management to ensure smooth operations and customer satisfaction. Contribute as a positive team player in a fast-paced, high-volume environment.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off We are seeking a dedicated and detail-oriented Dispatcher and Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support in a fast-paced environment. You will leverage your knowledge of transportation management systems and logistics to assist with inquiries, resolve issues, and ensure customer satisfaction. The ideal candidate will possess strong communication skills and a passion for delivering top-notch service. The position is Monday-Friday 8AM-5PM Responsibilities Respond to customer inquiries via phone and email, providing accurate information regarding services and solutions. Manage dispatching operations effectively while ensuring timely communication with clients regarding estimated times of arrival. Input data accurately into multiple cloud based systems for efficient record-keeping. Handle multi-line phone system to manage high call volumes while maintaining professional phone etiquette. Analyze customer needs and provide tailored solutions to enhance service delivery. Maintain organized records of customer interactions and transactions for future reference. Qualifications Proficiency in transportation management systems and logistics is preferred. Strong analysis skills with the ability to assess situations quickly and provide effective solutions. Excellent communication skills, both verbal and written, with a focus on customer satisfaction. Typing proficiency with attention to detail for accurate data entry. Ability to work collaboratively in a team environment while managing individual responsibilities effectively. Previous experience in customer service or related fields is highly desirable. Join us in providing exceptional service that makes a difference! We look forward to welcoming a new member who shares our commitment to excellence.

Job Description Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed. Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed. Apply any additional charges including and notify customer service of changes. Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Distributes and keeps track of the Nextel radios and fleet truck assignments Request rail billing Processes ATP's and Non-Productive pay. Review preliminary payroll Other duties as assigned Skills Required Data entry skills; Excellent communication and organizational skills Knowledge Required: DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience Supervision Received: Operation Manager Supervision of Others: Drivers Confidential Data: Driver pay information; customer accounts; dispatch activities

Great Communicator? Love Helping People? Skilled at Troubleshooting? We're one of the area's top Managed Service Provider's, and we're looking for our next Dispatcher. We are seeking a motivated person with awesome people skills, strong communication abilities, and, most importantly, the desire to help others make a difference when clients need assistance to join our team. You'll work from our office, located in Downtown Toledo. As Dispatcher, you'll be the first to communicate with our clients via email, phone, and other methods. You will be in charge of coming up with the plan to assist our clients and assigning the correct technicians to resolve the issues appropriately. You'll enjoy working alongside and with our customers, peers, and vendors. This position requires the candidate to quickly identify user problems, develop solutions, and always maintain a high level of customer satisfaction. You will be in one of the primary positions for our team, so you must be a self-starter and a great problem solver. 🔧The Dispatcher Position Your work as a Dispatcher will involve communicating with clients via email, phone, and other methods, evaluating and prioritizing IT Support issues, and ensuring service level compliance. As a Dispatcher, you'll work with the team to schedule and assign remote and onsite support for our clients, as well as onboarding new ones. Dispatchers also participate in meetings and assist in maintaining company records and customer network documentation. Your time will be roughly divided as follows: 20% triaging support requests to understand and get the right person into the equation 50% assigning and monitoring tickets through to completion 20% communicating with customers to understand issues and set expectations 10% internal coordination and training to further oneself 🎯 The Big Picture At CNWR, we're built on strong values of clear communication, a “firefighter mentality,” teamwork, and mutual respect. We look for people who love solving problems, care about customers like people (not ticket numbers), and want to grow in a supportive team environment. All emojis sponsored by AI