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Planet Fitness jobs in Manchester, NH - 487 jobs

  • Business Intelligence Analyst

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Londonderry, NH

    Replies within 24 hours Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance TG3 Enterprises, Inc Business Intelligence Analyst FLSA Status: Salaried - Exempt Company: TG3 Enterprises Location(s): Hybrid Reports to:: Executive Director of Operations and Marketing Requirements: Valid driver's license and driving record acceptable to be covered under company auto policy Travel: Up to 10% Travel Business Intelligence Analyst We are looking for a Business Intelligence (BI) Analyst to join our Planet Fitness franchise organization, operating over 60 locations across 7 states. This position plays a central role in supporting data-driven decision-making across a multi-location, multi-state business. The BI Analyst will lead the analytics function by defining processes, establishing standards, and transforming complex operational, financial, workforce, and member data into actionable insights that drive performance across clubs and markets. This role supports a data-driven culture through strong governance, effective tools, and close collaboration with leadership and cross-functional teams. The BI Analyst reports to the Executive Director of Operations and Marketing. Key Responsibilities Strategy & Vision * Develop and manage the organization's data analytics strategy, delivery processes, and reporting systems to support a Planet Fitness franchise portfolio of 60+ clubs across multiple states. * Define and track key performance indicators (KPIs) across locations, regions, and departments to support operational, financial, and strategic decision-making. * Establish a long-term analytics roadmap that supports scalability, consistency, and accuracy as the franchise continues to grow. Data Audit & Discovery * Conduct a comprehensive audit of all data sources available to the franchise organization, including Planet Fitness systems and third-party platforms such as ABC Ignite, FRM, CRS, Datatrak, Paycom, Leasecake, Paycom, and other financial and operational tools. * Identify what data is available in each system, including level of detail, historical availability, update frequency, ownership, and data quality. Benchmarking & Best Practices * Collaborate with other Planet Fitness franchise groups, Planet Fitness Club Support Center (PFCSC) and relevant external partners to understand best practices for data tracking, measurement, and reporting within the Planet Fitness system. * Assess current internal tracking practices, including what data is being tracked, who is responsible, and whether it is up to date. * Recommend improvements that enhance consistency and comparability. Stakeholder Collaboration & Requirements Gathering * Communicate with executives, departments, and ownership to understand reporting needs at both enterprise and club levels. * Translate operational and strategic questions into clear data requirements, standardized metrics, and reporting solutions. Data Framework, Reporting & Delivery * Design and implement a standardized data collection, validation, and reporting framework that supports consistent reporting with a defined cadence and high accuracy. * Establish and maintain dashboards, reports, and presentations that provide visibility into club-level, regional, and enterprise performance. * Ensure reporting systems are scalable, repeatable, and aligned with defined KPIs and franchise operational priorities. Insight Generation & Strategic Recommendations * Apply statistical analysis, trend analysis, and predictive modeling to identify business performance drivers, risks, and opportunities. * Interpret data and clearly communicate insights, implications, and recommendations to leadership and ownership. * Use data to recommend strategic, operational, and financial actions that improve club performance, efficiency, and growth across the franchise portfolio. Tools & Technology Management * Identify, implement, and manage analytics tools, BI platforms, and methodologies that support multi-location franchise reporting. * Ensure effective use of BI and data visualization tools in alignment with best practices and Planet Fitness system standards. Essential Skills & Knowledge * Experience: 10+ years of experience working with multi-system data environments. Proven experience supporting strategic planning using quantitative techniques. * Technical Skills: Proficiency with BI tools, data visualization, and analytical methodologies; strong understanding of data quality and reporting systems. * Strategic Thinking: Strong business acumen with the ability to connect data insights to operational and strategic objectives across a geographically distributed organization. * Communication: Exceptional communication skills with the ability to translate complex data into clear, actionable insights for executives, operators, and stakeholders. Preferred Qualifications * Bachelor's or master's degree in a related field. * Experience in franchise, retail, or multi-unit operations. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is primary performed in an indoor office environment with noise level that is quite to moderately loud. Occasional and travel to clubs may be required; exposure to noise, dust, various climate temperatures and moderate to loud noise levels. Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements. Must be able to regularly lift and/or move 15+ pounds, and occasionally lift, carry or push up to move 25+ pounds. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law. Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ******************************************************************************************* E-Verify Right to Work Poster: ********************************************************************************** Eng_Es.pdf DISCLAIMER STATEMENT: This lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Flexible work from home options available. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $84k-111k yearly est. 6d ago
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  • Principal Scrum Master

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Hampton, NH

    About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Spain, and Australia. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Principal Scrum Master is responsible for managing multiple project teams to ensure successful delivery of technology solutions for Planet Fitness members, Franchisees, and Club Support Center team members. The Principal Scrum Master efficiently and effectively plans and manages complex project initiatives from inception to completion. The Principal Scrum Master also contributes to the definition of project delivery processes, standards, and best practices and ensures teams are adhering to them to drive a culture of quality, consistency, predictability, and reliability. The Principal Scrum Master is a dynamic team member with the ability to develop and mentor Scrum Masters, lead high-performing teams, drive initiatives to high-quality and timely completion, effectively communicate will all levels of the organization, and adapt to changes in a fast-paced, date driven environment. This is a hybrid role based out of our Hampton, NH office. Responsibilities * Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center. * Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives. * Advocates for project delivery best practices and adherence to processes and standards across the Technology organization. * Contributes to definition of work estimation processes, guides teams in best practices, and facilitates team estimation process. * Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog. * Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks. * Collaborates with PMO team to define and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership. * Communicates project delivery risks and trade-off considerations where and when appropriate. * Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines. * Creates project delivery artifact templates and maintain team and project management artifacts using the required tooling (e.g., Jira, Confluence, Smartsheet, etc.). * Collaborates with PMO and Technology leadership on the team capabilities, skills, and staffing required for successful project delivery. * Collaborates with PMO and Product Management team to estimate and manage project budgets. * Ensures accurate time tracking by team members for budget management and tracking. * Executes effective, accurate, appropriate, and timely communication to PMO, Product Management, and Technology leadership to ensure business outcomes and objectives are met. * Provides content and delivers project presentations and updates to management and other stakeholders where applicable. * Instills a sense of urgency and mutual responsibility within project teams to achieve business goals and meet expected outcomes. * Performs other duties as assigned. Qualifications * Bachelor's degree, or equivalent work experience * 10+ years of experience as a Scrum Master or Project Manager leading a scrum/project delivery team responsible for delivering projects of high complexity in a rapidly changing, fast-paced environment * CSM certification required, PMP certification a plus * Consulting experience a plus * Experience working in a franchisor/franchisee company environment a plus * Expert knowledge of Scrum techniques and artifacts (e.g., definition of done, user stories, sprint planning, backlog refinement) * Expert knowledge of agile metrics (e.g., task management, backlog tracking, burndown metrics, team velocity, user stories, etc.) to analyze and improve sprint planning and project delivery * Expert knowledge of the fundamentals of iterative and incremental development * 5+ years of experience training teams on agile methodology and frameworks (e.g., Scrum, Kanban) * Expert in a variety of project delivery approaches including traditional project management and Agile (Scrum, Kanban) methodologies * Possess a deep understanding of enterprise technology infrastructure, software development & maintenance, application integrations, mobile software and IOS development, software testing, and IT architecture * Expert at identifying, managing, and mitigating risks and issues impeding project delivery * Strong ability to perform a range of functions including business systems analysis, business and technical requirements definition, software testing, data validation and process improvement * Excellent critical thinking, problem-solving, communication, and consensus building skills with experience resolving conflict and challenging situations in a productive manner * Ability to be flexible and adaptable with a focus on disciplined execution to ensure quality of deliverables, adherence to standards, and continuous improvement of processes and tools * Ability to garner trust among project team members and stakeholders * Expert knowledge of IT productivity tools such as Confluence, Jira, Slack, and Smartsheet * Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives * Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization * Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally * Dedicated learner with a natural curiosity for consistent growth * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities - Manages project delivery teams focused on delivering technology solutions for Planet Fitness members, franchisees, and the Club Support Center. - Facilitates daily stand-ups, iteration/sprint planning, sprint reviews, and iteration/sprint retrospectives. - Advocates for project delivery best practices and adherence to processes and standards across the Technology organization. - Contributes to definition of work estimation processes, guides teams in best practices, and facilitates team estimation process. - Collaborates with Product Management team to understand project scope, product features, and business priorities to ensure proper prioritization and execution of team backlog. - Collaborates with Product Managers and Technology Leads to resolve problems and remove project roadblocks. - Collaborates with PMO team to define and adhere to portfolio and program management processes and support status reporting, risk and issue management, and communications processes for senior leadership. - Communicates project delivery risks and trade-off considerations where and when appropriate. - Proactively escalates risks, issues and blockers to leadership in a timely manner to minimize impact to delivery timelines. - Creates project delivery artifact templates and maintain team and project management artifacts using the required tooling (e.g., Jira, Confluence, Smartsheet, etc.). - Collaborates with PMO and Technology leadership on the team capabilities, skills, and staffing required for successful project delivery. - Collaborates with PMO and Product Management team to estimate and manage project budgets. - Ensures accurate time tracking by team members for budget management and tracking. - Executes effective, accurate, appropriate, and timely communication to PMO, Product Management, and Technology leadership to ensure business outcomes and objectives are met. - Provides content and delivers project presentations and updates to management and other stakeholders where applicable. - Instills a sense of urgency and mutual responsibility within project teams to achieve business goals and meet expected outcomes. - Performs other duties as assigned.
    $104k-134k yearly est. 26d ago
  • Overnight Custodian/Cleaner

    Planet Fitness 4.1company rating

    Planet Fitness job in Medford, MA

    The Overnight Cleaner is responsible for maintaining the cleanliness and sanitation of all areas of the facility to ensure a clean, safe, and welcoming environment for members and staff. This position works during the overnight hours when the gym has reduced traffic, allowing for thorough cleaning and maintenance tasks to be completed. Key Responsibilities: Clean and sanitize all areas of the gym, including locker rooms, restrooms, showers, workout areas, equipment, and front desk/lobby. Perform sweeping, mopping, vacuuming, and dusting of all floors and surfaces. Wipe down and disinfect fitness equipment and machines. Empty trash and recycling bins and restock supplies such as soap, toilet paper, and paper towels. Follow daily and weekly cleaning schedules. Ensure all cleaning equipment and supplies are properly used and maintained. Report any maintenance issues or safety hazards to management. Follow all Planet Fitness policies and procedures, including safety and security protocols. Deliver excellent customer service by maintaining a clean and inviting environment for all members. Qualifications: Previous janitorial, custodial, or cleaning experience preferred but not required. Ability to work independently with minimal supervision. Strong attention to detail. Reliable and punctual. Ability to lift, move, and handle cleaning equipment and supplies (up to 80lbs). Must be able to work overnight shifts (typically between 10 PM - 6 AM). Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 80 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $16.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.5 hourly Auto-Apply 60d+ ago
  • Analyst, Revenue Planning

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Hampton, NH

    About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Analyst, Revenue Planning will be responsible for forecasting, reporting, and analyzing the revenue and marketing spend within nearly 300 Corporate-owned clubs. This role will support the growth of the Corporate Club segment by identifying and communicating actionable insights to senior leadership, partnering with functional business leads to execute strategic priorities, and developing industry leading forecasting and reporting tools This role will be based out of our Hampton, NH office, and will be expected to work our hybrid work schedule. Responsibilities * Lead the revenue and marketing spend forecast process for nearly 300 Corporate-owned locations * Track and analyze variance to forecast and communicate actionable insights to Planet Fitness executive leadership team and Corporate Club segment leadership * Analyze the performance of strategic initiatives and club level performance to optimize growth in revenue and profit metrics * Actively manage integrity of reporting within financial and operational systems across key performance metrics including membership, billings, and marketing expense * Prepare critical financial analysis to support Investor Relations in quarterly external reporting * Drive continuous improvement efforts to the existing financial reporting tools, systems, and processes * Execute ad-hoc analytic requests, database queries, and report generation in support of executive decision making Qualifications * Bachelor's degree in Finance, Accounting, Business, or another quantitative field * 2+ years in corporate finance, accounting, consulting, equity research or investment banking role * Strong strategic, analytical, and problem solving skills * Proficiency in Excel, PowerPoint, and other analytical software such as IBM Planning Analytics or comparable tools * Familiarity with planning, dashboard, and data visualization software tools * Experience in multi-unit retail, franchising, or subscription-based revenue models a plus * Ability to work proactively, independently, and as a strategic partner in a team environment * High attention to detail with an eagerness to review and analyze data * Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization * Creative, progressive, thought leadership with the ability to influence at all levels of the organization * Excellent leadership skills including the ability to motivate, guide, and mentor * Dedicated learner with a natural curiosity for consistent growth * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities - Lead the revenue and marketing spend forecast process for nearly 300 Corporate-owned locations - Track and analyze variance to forecast and communicate actionable insights to Planet Fitness executive leadership team and Corporate Club segment leadership - Analyze the performance of strategic initiatives and club level performance to optimize growth in revenue and profit metrics - Actively manage integrity of reporting within financial and operational systems across key performance metrics including membership, billings, and marketing expense - Prepare critical financial analysis to support Investor Relations in quarterly external reporting - Drive continuous improvement efforts to the existing financial reporting tools, systems, and processes - Execute ad-hoc analytic requests, database queries, and report generation in support of executive decision making
    $46k-68k yearly est. 26d ago
  • Training and Member Experience Manager

    Anytime Fitness RH 4.5company rating

    Framingham, MA job

    Training Program Manager for Anytime Fitness Training program managers play a vital role in cultivating the success of our training program. A training program manager should be a highly motivated individual with a passion for helping others improve their lives through health and fitness. The primary role of the training program manager is to oversee member onboarding and follow-up, and training client conversion. They meet with members and guests to deliver fitness consultations, movement assessments, and body scans. They interpret results from these areas to determine and suggest AF Training program options to increase client success, and ultimately, member retention. Key Responsibilities Member onboarding - the training program manager is responsible for delivering fitness consultations, which include movement assessments and body scans. This person also coordinates follow-up appointments to keep training services at the forefront of members' minds. Membership / training sales - the training program manager uses information gathered during the member onboarding process to suggest training options (self-directed, group training, one-on-one personal training, etc.) for each member or prospect. This person qualifies, informs, inspires, and converts leads to long-term training clients. Promote training incentives - the training program manager may need to take on some operational tasks to help promote training services through engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams. Team builders - the training program manager oversees not only the training program, but also the trainers delivering the program services. This person collaborates with trainers to develop trainers' schedules, continued learning, and career opportunities. They should be focused on driving results for the trainers and the program overall. This person is hired to inspire trainers, creating a trusting, authentic environment members and guests want to engage with. Culture creators - training program managers create an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet. Job Requirements A good candidate for this role enjoys working in a health club environment, has a friendly and outgoing personality, and genuinely cares about helping others. This person must be 18+ years of age and should be comfortable with working a flexible schedule that may include weekends. Training program managers should have a personal trainer certification from an accredited institution, as they are responsible for delivering fitness assessments and body scans. 18 years or older Friendly, outgoing, and warm Genuine and honest Available to work flexible hours Technologically savvy Self-motivated Good at managing time and schedules
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Evening Fitness, Nutrition, Recovery Coach

    Anytime Fitness RH 4.5company rating

    Framingham, MA job

    Anytime Fitness Fitness, Nutrition, Recovery Specialist At Anytime Fitness everything revolves around how we “Coach, Care and Connect” with our members. Your opportunity to work for us will be a formulative, educational, and pivotal chapter in your personal training career or an opportunity to root for years & years in our dynamic, fun, and awesome community! Job Qualifications: Experience within wellness, service, and/or retail sector with a proven track record and a desire to help others win. Past sales skills and a desire to build a business to success in an entrepreneurial environment a plus. Deliver pre-designed workouts to groups of 1 - 6 members. Continually monitor and assist members to ensure proper form is used when performing exercises. Instructs clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment. Responsible for achieving the monthly personal training revenue goal established by the management team. Attend weekly team meetings. Understands how to administer body scan technology and interpret results. Partners alongside member sales team to promote membership sales. Ensure facility cleanliness and tidiness. Remains current on certifications, continuing education, and new trends in the industry. Our Core Values: I.C.E. Integrity: Do the right thing and be honest, even when no one is watching Consistency: Perform at your best, always Effort: Embrace hard work, grit, and perseverance We are seeking highly motivated individuals with a passion for helping others. As a fitness professional you will be responsible for growing the club's business by meeting with new clients and engaging with the club culture. This is the job for you if you personally enjoy attaining goals while helping others do the same! Salary Range Your pay will consist of an hourly rate as well as incentive bonuses/commission
    $29k-38k yearly est. Auto-Apply 11d ago
  • Facilities Technician

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Andover, MA

    The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each assigned Club location, to deliver exceptional member experience. Essential Duties & Responsibilities * Successfully repairs out-of-order equipment as requested by clubs and receives sign-off of successful completion by the club staff. * Communicates with the Facilities Manager daily on progress and obstacles at assigned clubs. * Consistently achieves at-standard results on the KPI scorecard. * Responsible for all aspects of the helpdesk ticketing system for assigned clubs. * Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment. * Maintains and updates work schedules using Microsoft Outlook. * Assists with construction and presales as needed. * Assists with re-equips extractions and installations. * Maintains company vehicle inventory and cleanliness. * Accurately documents any work done on warranted equipment. Achieves a minimum of 10% of allotted time to be targeted towards equipment warranty work. * Assists other Facilities team members as needed. Experience, Qualifications & Competencies * Mechanical and electrical service background, highly desired * Experience working in a fitness club, preferred * Must have a "clean" driving record and valid driver's license * Possess basic computer skills, including knowledge in Microsoft Word, Excel, and Outlook * Dependable, responsible and takes initiative * Works well independently and on a team * Strong customer service skills and a highly effective communicator Physical Demands * Repetitive motion of wrists, hands, and fingers in activities such as grasping and handling a variety of hand tools. * Significant walking, bending, lifting and squatting with the ability to lift up to 75 lbs. * Will occasionally encounter toxic chemicals during shift. * Average hearing and voice projection abilities to participate in phone/web communications, one-on-one conversations, and large group meetings. * High visual demand, with ability to view close-up and color documents and spreadsheets, both in print format and on computer screens. Compensation: $21.00 - $25.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $21-25 hourly 35d ago
  • Billing Analyst

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Hampton, NH

    About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Billing Analyst will play a key role in ensuring the accuracy, timeliness, and efficiency of recurring subscription billing and collection processes. This role is responsible for executing end-to-end billing operations, performing analysis of payment trends, optimizing collection strategies, and partnering with cross-functional teams to drive improvements in recurring revenue and cash flow. The ideal candidate possesses strong analytical skills, exceptional attention to detail, and a knowledge of member subscription billing models and payment systems. This role will be based out of our Hampton, NH office, and will be expected to work our hybrid work schedule. Responsibilities Billing Operations * Execute recurring billing cycles accurately and on schedule, including both member subscriptions and PF franchisee billing. Process billing adjustments as necessary, including modifications to member subscriptions, issuing credits and/or refunds and supporting other ad hoc billing related activities. * Oversee reconciliation of billing data across systems to ensure completeness and accuracy. * Maintain and execute changes to customer accounts and billing schedules in accordance with company policy and GAAP standards. * Implementation and maintenance of automated billing tools and workflows. Collections and Receivables Management * Monitor accounts receivable aging and proactively manage customer outreach to minimize delinquency, including facilitating payment method updates directly in billing solution. * Consult with Operations and Member Services to resolve payment issues and improve customer payment compliance. * Develop and maintain key collection metrics, including DSO (Days Sales Outstanding), collection rate, and churn recovery rate. * Recommend and execute process improvements to reduce failed payments and involuntary churn. Payment Processing and Optimization * Collaborate with payment processors to ensure seamless recurring transactions across multiple payment methods and geographies. * Analyze payment failure data and implement recovery strategies (e.g., card updater services, retry logic, alternative payment methods). * Define and execute payment processing strategies to improve successful collection rates and member experience. Analysis and Reporting * Prepare and analyze monthly billing and collection reports. * Identify trends, risks, and opportunities related to customer payment behaviors. * Support forecasting and audit activities by providing accurate, data-driven insights. Compliance and Controls * Ensure billing and collections activities comply with internal policies, contractual terms, and regulatory requirements. * Maintain documentation for SOX compliance and internal audit readiness. * Support the implementation of system and process controls to enhance data integrity and reduce revenue leakage. Qualifications * Bachelor's degree in Accounting, Finance, Business Administration, or related field * 3-5 years of experience in billing, accounts receivable, or revenue operations, with exposure to both B2C subscription billing and B2B/franchise billing * Advanced Excel or data analysis skills * Experience with modern billing and ERP platforms, preferably with some familiarity with payment gateways and collection tools * Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment * Strong analytical, problem-solving, and communication skills * Proven ability to collaborate effectively across Finance, Customer Success, and IT functions * Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization * Excellent leadership skills including the ability to motivate, guide, and mentor * Dedicated learner with a natural curiosity for consistent growth * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities Billing Operations - Execute recurring billing cycles accurately and on schedule, including both member subscriptions and PF franchisee billing. Process billing adjustments as necessary, including modifications to member subscriptions, issuing credits and/or refunds and supporting other ad hoc billing related activities. - Oversee reconciliation of billing data across systems to ensure completeness and accuracy. - Maintain and execute changes to customer accounts and billing schedules in accordance with company policy and GAAP standards. - Implementation and maintenance of automated billing tools and workflows. Collections and Receivables Management - Monitor accounts receivable aging and proactively manage customer outreach to minimize delinquency, including facilitating payment method updates directly in billing solution. - Consult with Operations and Member Services to resolve payment issues and improve customer payment compliance. - Develop and maintain key collection metrics, including DSO (Days Sales Outstanding), collection rate, and churn recovery rate. - Recommend and execute process improvements to reduce failed payments and involuntary churn. Payment Processing and Optimization - Collaborate with payment processors to ensure seamless recurring transactions across multiple payment methods and geographies. - Analyze payment failure data and implement recovery strategies (e.g., card updater services, retry logic, alternative payment methods). - Define and execute payment processing strategies to improve successful collection rates and member experience. Analysis and Reporting - Prepare and analyze monthly billing and collection reports. - Identify trends, risks, and opportunities related to customer payment behaviors. - Support forecasting and audit activities by providing accurate, data-driven insights. Compliance and Controls - Ensure billing and collections activities comply with internal policies, contractual terms, and regulatory requirements. - Maintain documentation for SOX compliance and internal audit readiness. - Support the implementation of system and process controls to enhance data integrity and reduce revenue leakage.
    $24k-33k yearly est. 6d ago
  • Community Management Intern

    Walgreens 4.4company rating

    Framingham, MA job

    **Job Objectives** + Learn to provide an extraordinary customer experience in retail store setting. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience. **Job Responsibilities/Tasks** **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Learn from store, pharmacy, district manager, competitors and customers/patients + Engage in a kick-off and day of service activity + Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. + Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). + Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. + Engage in weekly meetings with store manager or pharmacy manager + Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Work as a group to complete the Intern Team Challenge and present to area, district and store leaders + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Complete evaluation of internship program upon completion. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes E-learnings and special assignments requested by Manager. + Shadow district leader for the specified time **Communications** + Reports customer complaints to management. + Assists Store Manager in planning and attending community events. **Job ID:** 1692821BR **Title:** Community Management Intern **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 653 WORCESTER RD,STE 3,FRAMINGHAM,MA,01701-05222-02861-S **Full District Office Address:** 653 WORCESTER RD,STE 3,FRAMINGHAM,MA,01701-05222-02861-S **External Basic Qualifications:** + Should be a Student beginning or completing Senior year towards a Bachelor's degree + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Willingness to work flexible schedule, including evening and weekend hours. **Preferred Qualifications:** + Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:**
    $17-19 hourly 60d+ ago
  • Principal Engineer, Product Engineering (Mobile)

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Hampton, NH

    About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Spain, and Australia. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Principal Engineer, Product Engineering (Mobile) will lead and oversee the architecture, design, development, and delivery activities of a cross-functional engineering team with a heavy mobile application focus. Through strong hands-on technical contributions and cross-team leadership and coordination, the Principal Engineer will instill technical excellence across key strategic initiatives. The Principal Engineer will partner closely with Product and Design counterparts to identify innovative solutions to user and business challenges using leading technology and delivery practices. They will also work closely with Data, Security, Infrastructure, and Operations teams using our technology delivery methodology and our ways of working. As a member of a growing team, you'll also play a role in shaping and defining the team's culture. You'll get the benefits of a fast-paced environment in an environment where teamwork, culture, and collaboration are paramount. This is a hybrid role based out of our Hampton, NH office. Responsibilities Technical Leadership * Defines the technical architecture of a platform or product, aligning it with the technical architecture for the enterprise. * Serves as a trusted technical advisor and decision-maker for architectural and design decisions. * Provides hands-on mentorship and guidance to the engineering team, fostering skill growth and innovation. * Champions best practices in system design, development, testing, and deployment, including AI-powered engineering capabilities. Cross-Functional Discovery & Collaboration * Partners with Product and Design to rapidly explore solutions that amaze users and drive business outcomes. * Works across engineering, infrastructure, data, and security teams to align methodologies, platforms, and delivery practices. * Launches new capabilities rapidly, while managing risk continuously from inception through operations * Develops and executes delivery plans that take advantage of cutting-edge technologies to deliver solutions that exceed expectations. * Anticipates and mitigates risks early in the development cycle, ensuring scalable and resilient solutions. * Advocates for customer-centric design thinking while balancing technical feasibility and business priorities. High-Quality Development & Delivery * Maintains strong hands-on involvement in their team's work, providing technical expertise and oversight on architecture, implementation, testing, and operations. * Establishes pragmatic, repeatable approaches for writing, validating, and shipping high-quality software, empowering your team to excel in an agile, outcome-oriented environment. * Partners with others to bring AI to development and delivery, establishing new patterns of engagement across cross-functional teams. * Drives adoption of modern engineering practices, including CI/CD pipelines, automated testing, observability, and mobile application design patterns. Team & Culture Building * Mentors and grows the next generation of technical leaders within the organization. * Promotes a culture of continuous learning, experimentation, and technical excellence. * Serves as a role model for engineering values, instilling ownership, craftsmanship, and pride in delivery. Qualifications * Bachelor's degree in a related field (Computer Science, Computer Engineering, Management Information Systems, etc.). Master's degree a plus * 8+ years of software engineering experience and 2+ years of experience leading and supporting a cross-functional delivery team * Breadth and depth of experience in the architecture, development, and implementation of mobile applications. This includes a proven track record of leading a cross-functional delivery team through everyday project tasks and collaborating across multiple functional and technical teams to deliver an outcome * Deep hands-on experience is native mobile application languages (e.g., Swift, Kotlin), user interfaces (e.g., SwiftUI, Jetpack Compose), and supporting tooling (e.g., Firebase, Sentry) * Experience with CI/CD pipeline development and AI-powered engineering tooling is a strong plus * Experience using Generative AI (GenAI) user-facing software products or applications is also highly desirable * Should have a practical understanding of RESTful service design and be skilled in integrating with synchronous and asynchronous APIs. Experience with GraphQL is also helpful but not required * Strong analytical and problem-solving skills, with the ability to tackle ambiguous problems and make data-driven decisions * Strong attention to detail, efficient, and organized with an ability to establish priorities and objectives * Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization * Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally * Dedicated learner with a natural curiosity for consistent growth * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan. This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities Technical Leadership - Defines the technical architecture of a platform or product, aligning it with the technical architecture for the enterprise. - Serves as a trusted technical advisor and decision-maker for architectural and design decisions. - Provides hands-on mentorship and guidance to the engineering team, fostering skill growth and innovation. - Champions best practices in system design, development, testing, and deployment, including AI-powered engineering capabilities. Cross-Functional Discovery & Collaboration - Partners with Product and Design to rapidly explore solutions that amaze users and drive business outcomes. - Works across engineering, infrastructure, data, and security teams to align methodologies, platforms, and delivery practices. - Launches new capabilities rapidly, while managing risk continuously from inception through operations - Develops and executes delivery plans that take advantage of cutting-edge technologies to deliver solutions that exceed expectations. - Anticipates and mitigates risks early in the development cycle, ensuring scalable and resilient solutions. - Advocates for customer-centric design thinking while balancing technical feasibility and business priorities. High-Quality Development & Delivery - Maintains strong hands-on involvement in their team's work, providing technical expertise and oversight on architecture, implementation, testing, and operations. - Establishes pragmatic, repeatable approaches for writing, validating, and shipping high-quality software, empowering your team to excel in an agile, outcome-oriented environment. - Partners with others to bring AI to development and delivery, establishing new patterns of engagement across cross-functional teams. - Drives adoption of modern engineering practices, including CI/CD pipelines, automated testing, observability, and mobile application design patterns. Team & Culture Building - Mentors and grows the next generation of technical leaders within the organization. - Promotes a culture of continuous learning, experimentation, and technical excellence. - Serves as a role model for engineering values, instilling ownership, craftsmanship, and pride in delivery.
    $77k-97k yearly est. 10d ago
  • Photo Specialist

    Walgreens 4.4company rating

    Stoneham, MA job

    * Provides customers with courteous, friendly, fast, and efficient photo service and information. * Models and delivers a distinctive and delightful customer experience. * Assists in other store functions, as requested (e.g. assisting customers at register, maintaining other departments). Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. * Implements Company asset protection procedures to identify and minimize profit loss. * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. * Has working knowledge of store systems and store equipment. * Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly
    $16-18 hourly 7d ago
  • Pharmacy Technician / Pharm Tech Apprenticeship

    Walgreens 4.4company rating

    Malden, MA job

    Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. + Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. + Models and delivers a distinctive and delightful customer experience. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Develops strong relationships with most valuable customers. **Operations** + Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. + Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. + Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. + Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. + Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. + Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. + Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. + Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. + May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. + Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. + Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. + Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. **Job ID:** 1742591BR **Title:** Pharmacy Technician / Pharm Tech Apprenticeship **Company Indicator:** Walgreens **Employment Type:** Flexible hours **Job Function:** Retail **Full Store Address:** 215 BEACH ST,MALDEN,MA,02148 **Full District Office Address:** 215 BEACH ST,MALDEN,MA,02148-06223-04966-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evening and weekend hours. **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. + Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. + Prefer good computer skills. + Prefer the knowledge of store inventory control. + Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 04966-MALDEN MA **Pay Type:** Hourly **Start Rate:** 17 **Max Rate:** 20.5
    $29k-34k yearly est. 10d ago
  • Gym Sales Manager

    Anytime Fitness RH 4.5company rating

    Framingham, MA job

    Sales Manager for Anytime Fitness Massachusetts The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day to day tasks, welcoming guests and members to the gym, selling memberships and training services, and leading staff to work as a cohesive unit. This role requires a considerable amount of self-motivation, leadership skills, ability to collaborate and communicate, and ability to influence others in a positive way. Key Responsibilities Membership + training sales - a large component of the club manager role is centered around membership and training sales. Managers must qualify, inform, inspire, and convert leads to members. Brand promoters - when you love your gym, others will too. The club manager establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. This person also helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams. Team builders - leading a team and driving results through motivation and fun is a key component of being a club manager. This person is hired to inspire all members of your team to foster a trusting, positive environment members and guests want to engage with. Day-to-day operations - club managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves. Culture creators - club managers love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet. Job Requirements Experience in the fitness Industry is not required, but great communication and soft skills are. A good candidate for the club manager position is: 18 years or older Friendly, outgoing, and warm Genuine and honest Available to work flexible hours Technologically savvy Self-motivated Good at managing time and schedules
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Community Management Intern

    Walgreens 4.4company rating

    Framingham, MA job

    Job Objectives * Learn to provide an extraordinary customer experience in retail store setting. * Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. * Models and delivers a distinctive and delightful customer experience. Job Responsibilities/Tasks Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Learn from store, pharmacy, district manager, competitors and customers/patients * Engage in a kick-off and day of service activity * Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. * Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). * Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. * Engage in weekly meetings with store manager or pharmacy manager * Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. * Has working knowledge of store systems and store equipment. * Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss. * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Work as a group to complete the Intern Team Challenge and present to area, district and store leaders * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Complete evaluation of internship program upon completion. * Completes special assignments and other tasks as assigned. Training & Personal Development * Attends training and completes E-learnings and special assignments requested by Manager. * Shadow district leader for the specified time Communications * Reports customer complaints to management. * Assists Store Manager in planning and attending community events. Basic Qualifications * Should be a Student beginning or completing Senior year towards a Bachelor's degree * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications * Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $17-19 hourly 60d+ ago
  • Beauty and Wellness Consultant

    Walgreens 4.4company rating

    Lowell, MA job

    **Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. **Job Responsibilities/Tasks** **Customer Experience** + Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options. + Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary + Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet. + Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care. + Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. + Engages with omni-channel solutions to enhance customer engagement/experience. + Locates products in other stores or online if unavailable in the store. **Operations** + Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. + Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership. + Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. + Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. + Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. + Implements company asset protection procedures to identify and minimize profit loss. + Processes sales for customers and/or employee purchases on cash register. + Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. + Has working knowledge of store systems and store equipment. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments as assigned. **Training & Personal Development** + Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance. + Maintains knowledge of competition, new product/brand launches, and overall industry trends + Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. + Attends training and completes e-learning modules requested by Manager or assigned by Corporate. + Maintains professional appearance and image in compliance with company guidelines at all times. + Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants. + Works collaboratively with Store Leadership to review goals and maintain product knowledge. **About Walgreens** Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. **Job ID:** 1686395BR **Title:** Beauty and Wellness Consultant **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 54 PLAIN ST,LOWELL,MA,01851 **Full District Office Address:** 54 PLAIN ST,LOWELL,MA,01851-04419-06739-S **External Basic Qualifications:** + High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care + Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary + Knowledge of products and brands in order to engage and meet the needs of the customer. + Experience building and maintaining relationships within a team. + Basic level PC/tablet skills. + Requires willingness to work flexible schedule including evenings, weekends, and holidays. + Must be fluent in reading, writing and speaking English. (Except in Puerto Rico) **Preferred Qualifications:** + Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority. + Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. + Experience demonstrating makeup application and providing makeovers to customers. + Experiencing selling Prestige brands. + Degree from Beauty School. + Experience with another retailer in the form of an Externship. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 06739-LOWELL MA **Pay Type:** Hourly **Start Rate:** 16 **Max Rate:** 21
    $29k-33k yearly est. 60d+ ago
  • Retail Leadership Training Program - Burlington

    Nordstrom Inc. 4.5company rating

    Burlington, MA job

    Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $18.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store. About the Program The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment. What You'll Do * Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success. * Lead and motivate teams while delivering exceptional customer service. * Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team. * Learn merchandising, goal setting, and operational standards. * Network with leaders and peers across Nordstrom and Nordstrom Rack. * Participate fully in all training sessions and store rotations. You own this if you have…. * 1+ year retail experience (preferred). * Strong communication skills and a passion for leadership. * Ability to work evenings and weekends. * Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store. * Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation. * Comfortable with selling and excited to meet and exceed sales goals. What's Next? * Interviews: January - Mid-February * Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees) Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.35 - $16.35 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
    $16.4-16.4 hourly Auto-Apply 21d ago
  • Director, Talent Development (Learning & Development)

    Planet Fitness Inc. 4.1company rating

    Planet Fitness Inc. job in Hampton, NH

    About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees. At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of! For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started! Overview The Director, Talent Development (L&D) serves as a strategic leader responsible for building and executing a comprehensive enterprise learning strategy that strengthens leadership capability, enhances performance, and fosters a culture of continuous growth. Reporting to the SVP, People & Culture, this role partners closely with the senior leaders and HR business partners to assess organizational needs, design scalable learning solutions, and drive measurable impact on engagement, readiness, and business performance. The Director will also serve as a futurist and innovator - anticipating emerging trends in workplace learning, AI-driven personalization, and digital capability-building to position Planet Fitness as a leader in next-generation corporate learning. The ideal candidate brings both strategic vision and hands-on expertise in leadership development, instructional design, and organizational learning infrastructure - balancing innovation with operational excellence. This role will be expected to follow our hybrid work schedule and will based out of our Hampton, NH office. Responsibilities Learning Strategy & Design * Develop and implement a cohesive enterprise learning and leadership strategy aligned with Strategic Imperative and People & Culture priorities. * Assess current and future skill gaps to shape capability-building initiatives that support company growth and transformation. * Establish and continuously refine a competency-based framework that informs all learning programs - from onboarding through executive leadership. * Continuously scan the external environment for innovation in learning technology, neuroscience, and human performance to evolve the company's L&D strategy. * Design a multi-year roadmap for the future of learning - integrating AI, data analytics, and experiential learning to drive personalized, adaptive, and on-demand experiences. Leadership & Talent Development * Design and facilitate development programs that strengthen leadership effectiveness across all levels (emerging leaders, mid-level, and senior executives). * Partner with HR Business Partners to ensure L&D programs align with succession planning, performance, and career development frameworks. * Build high-impact experiences such as workshops, learning labs, executive coaching, and cohort-based learning journeys. Learning Infrastructure & Operations * Partner in optimization of the Learning Management System (LMS) and/or Learning Experience Platform (LXP), ensuring a seamless, data-driven learner experience. * Establish and monitor L&D metrics to measure participation, engagement, learning transfer, and business impact. * Evaluate and implement emerging learning technologies - AI tutors, skill ontologies, and internal talent marketplaces to support real-time skill development. * Leverage analytics and predictive insights to anticipate evolving workforce capability needs and measure learning's impact on future readiness. Enterprise Learning Programs * Oversee design and delivery of onboarding, functional capability programs, compliance training, and culture-based training. * Partner cross-functionally to create scalable learning solutions that reflect company values and enable future readiness. * Introduce innovation in delivery (microlearning, blended learning, e-learning, experiential learning) to drive engagement and retention. Culture of Continuous Learning * Champion a learning ecosystem that encourages curiosity, experimentation, and continuous reinvention - integrating learning seamlessly in the flow of work. * Empower leaders and employees to own their learning through coaching, feedback, and accessible tools. * Inspire innovation through storytelling, through leadership, and partnerships with external learning networks, universities, and digital platforms. * Act as an internal consultant and facilitator, building leadership capability across the organization. Qualifications * Bachelor's degree in Human Resources, Education, Organizational Development, or related field * 10+ years of progressive experience in Talent Development, Organizational Development, or Talent Management, including leadership experience in a corporate environment * Proven track record designing and executing enterprise-wide learning and leadership development programs * Deep expertise in adult learning principles, instructional design, and digital learning platforms (LMS/LXP) * Proven ability to integrate emerging technologies into learning strategy * Strong business acumen with ability to link learning initiatives to business performance and organizational outcomes * Exceptional facilitation, communication, and relationship-building skills * Demonstrated strategic thinking, creative problem-solving, and organizational leadership skills * Future-focused and innovation-oriented mindset with a demonstrated ability to anticipate trends and translate them into practical enterprise solutions * Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives * Exceptional presentation and communication skills along with the ability to communicate effectively across all levels of the organization, including executives * Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally * Creative, progressive, thought leadership with the ability to influence at all levels of the organization * Excellent leadership skills including the ability to build teams, motivate, guide, and mentor * Possess a results-driven entrepreneurial mindset, demonstrating initiative and creativity * Demonstrated strategic thinking, creative problem-solving, and organizational leadership skills * Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment * Cooperative team player with an upbeat, positive, "can-do" attitude! Perks Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. Min Max Responsibilities Learning Strategy & Design - Develop and implement a cohesive enterprise learning and leadership strategy aligned with Strategic Imperative and People & Culture priorities. - Assess current and future skill gaps to shape capability-building initiatives that support company growth and transformation. - Establish and continuously refine a competency-based framework that informs all learning programs - from onboarding through executive leadership. - Continuously scan the external environment for innovation in learning technology, neuroscience, and human performance to evolve the company's L&D strategy. - Design a multi-year roadmap for the future of learning - integrating AI, data analytics, and experiential learning to drive personalized, adaptive, and on-demand experiences. Leadership & Talent Development - Design and facilitate development programs that strengthen leadership effectiveness across all levels (emerging leaders, mid-level, and senior executives). - Partner with HR Business Partners to ensure L&D programs align with succession planning, performance, and career development frameworks. - Build high-impact experiences such as workshops, learning labs, executive coaching, and cohort-based learning journeys. Learning Infrastructure & Operations - Partner in optimization of the Learning Management System (LMS) and/or Learning Experience Platform (LXP), ensuring a seamless, data-driven learner experience. - Establish and monitor L&D metrics to measure participation, engagement, learning transfer, and business impact. - Evaluate and implement emerging learning technologies - AI tutors, skill ontologies, and internal talent marketplaces to support real-time skill development. - Leverage analytics and predictive insights to anticipate evolving workforce capability needs and measure learning's impact on future readiness. Enterprise Learning Programs - Oversee design and delivery of onboarding, functional capability programs, compliance training, and culture-based training. - Partner cross-functionally to create scalable learning solutions that reflect company values and enable future readiness. - Introduce innovation in delivery (microlearning, blended learning, e-learning, experiential learning) to drive engagement and retention. Culture of Continuous Learning - Champion a learning ecosystem that encourages curiosity, experimentation, and continuous reinvention - integrating learning seamlessly in the flow of work. - Empower leaders and employees to own their learning through coaching, feedback, and accessible tools. - Inspire innovation through storytelling, through leadership, and partnerships with external learning networks, universities, and digital platforms. - Act as an internal consultant and facilitator, building leadership capability across the organization.
    $116k-196k yearly est. 26d ago
  • Inventory Specialist

    Walgreens 4.4company rating

    Salem, MA job

    + Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms. + Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing. + Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. + In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day. **Customer Experience** + Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders. + Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders. + Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product. + Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs. + Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims. + Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks. + Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required. + Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area. + Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations. + Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts. + Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities. + Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory. + Supports keeping all counters and shelves clean and well merchandised. + Knowledgeable of all store systems and equipment. + Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program. + In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes any additional activities and other tasks as assigned. **Training & Personal Development** + Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements. + Obtains and maintains a valid pharmacy license/certification as required by the state. **Communications** + Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management. **Job ID:** 1724747BR **Title:** Inventory Specialist **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 29 NEW DERBY ST,SALEM,MA,01970 **Full District Office Address:** 29 NEW DERBY ST,SALEM,MA,01970-03637-02063-S **External Basic Qualifications:** + Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates). + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Must have a willingness to work a flexible schedule, including evening and weekend hours. + "Achieving expectations" rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only). + Demonstrated attention to detail and ability to multi task and manage execution. + Experience in identifying operational issues and recommending and implementing strategies to resolve problems. **Preferred Qualifications:** + Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. + Prefer to have prior work experience with Walgreens, with an evaluation on file. We will consider employment of qualified applicants with arrest and conviction records. **An Equal Opportunity Employer, including disability/veterans.** The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 02063-SALEM MA **Pay Type:** Hourly **Start Rate:** 18 **Max Rate:** 21
    $30k-36k yearly est. 47d ago
  • Beauty Counter Manager - Chantecaille - Natick Mall

    Nordstrom Inc. 4.5company rating

    Natick, MA job

    In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role - part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… * Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals * Collaborate with team members to create a welcoming and inclusive environment for all customers * Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) * Manage the scheduling and execution of vendor events and promotions * Build and maintain strong vendor relationships to maximize business results * Keep department customer-ready through organization and cleanliness * Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners * Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… * Passion for customer service and beauty, including trends, makeup application, and skincare * Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment * Empathy and respect for all customers, providing a supportive environment during makeup and skincare application * Strong multitasking, organization, and follow-through skills * Drive to achieve sales goals, with interest in using networking and technology * The ability to work a flexible schedule based on business needs, including evenings and weekends * High level of ownership, accountability, and initiative * Physical Requirements: * Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. * Frequent use of hands for grasping, fine manipulation, pushing and pulling * Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. * Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $24.00 - $25.00 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************* At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
    $24-25 hourly Auto-Apply 28d ago
  • Fitness Trainer

    Planet Fitness 4.1company rating

    Planet Fitness job in Leominster, MA

    Benefits: 401(k) Dental insurance Health insurance Paid time off The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements A passion for fitness and health! Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Current CPR Certification required. Nationally Certified Training Certificate required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within! Compensation: $15.00 - $20.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $15-20 hourly Auto-Apply 60d+ ago

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