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Principal design engineer vs customer engineer

The differences between principal design engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a principal design engineer and a customer engineer. Additionally, a principal design engineer has an average salary of $134,300, which is higher than the $101,212 average annual salary of a customer engineer.

The top three skills for a principal design engineer include RF, principal design and CAD. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Principal design engineer vs customer engineer overview

Principal Design EngineerCustomer Engineer
Yearly salary$134,300$101,212
Hourly rate$64.57$48.66
Growth rate3%3%
Number of jobs120,88744,709
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does a principal design engineer do?

A principal design engineer is responsible for designing and managing manufacturing automation, renewable and solar systems integration engineering projects, and energy reduction projects. You will oversee the project's design, estimate and secure materials, and manage schedules. Additionally, you will be responsible for drafting and executing construction contracts, monitor project status and progress, and conducting engineering research and investigations. You will also train new design engineers, guide other departments on engineering matters, and keeping up-to-date with the latest industry trends.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Principal design engineer vs customer engineer salary

Principal design engineers and customer engineers have different pay scales, as shown below.

Principal Design EngineerCustomer Engineer
Average salary$134,300$101,212
Salary rangeBetween $99,000 And $180,000Between $77,000 And $131,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyMicrosoftGoogle
Best paying industryTechnologyStart-up

Differences between principal design engineer and customer engineer education

There are a few differences between a principal design engineer and a customer engineer in terms of educational background:

Principal Design EngineerCustomer Engineer
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeGeorgia Institute of TechnologyStanford University

Principal design engineer vs customer engineer demographics

Here are the differences between principal design engineers' and customer engineers' demographics:

Principal Design EngineerCustomer Engineer
Average age4545
Gender ratioMale, 92.4% Female, 7.6%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.6% Unknown, 4.7% Hispanic or Latino, 10.6% Asian, 19.7% White, 60.2% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between principal design engineer and customer engineer duties and responsibilities

Principal design engineer example responsibilities.

  • Manage complex resolution of provisioning issues and develop practices and procedures for circuit installation and maintenance.
  • Implement bus interface and board control FPGA for mix signal ASIC test system.
  • Participate in the evaluation and selection of standard cell, memory, and I/O ASIC libraries and soft IP blocks.
  • Create a Perl program that automatically generates top level Verilog connectivity tests.
  • Design digital board circuitry and PCB.
  • Review or design circuitry and PCB layout.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Principal design engineer vs customer engineer skills

Common principal design engineer skills
  • RF, 8%
  • Principal Design, 4%
  • CAD, 4%
  • MATLAB, 4%
  • SOC, 4%
  • C++, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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