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The differences between process engineers lead and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a process engineer lead, becoming a product support engineer takes usually requires 4-6 years. Additionally, a process engineer lead has an average salary of $110,175, which is higher than the $90,379 average annual salary of a product support engineer.
The top three skills for a process engineer lead include lean six sigma, continuous improvement and sigma. The most important skills for a product support engineer are product support, technical support, and troubleshoot.
| Process Engineer Lead | Product Support Engineer | |
| Yearly salary | $110,175 | $90,379 |
| Hourly rate | $52.97 | $43.45 |
| Growth rate | 10% | 2% |
| Number of jobs | 48,485 | 201,554 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 66% |
| Average age | 42 | 41 |
| Years of experience | 4 | 6 |
A Process Engineer Lead is responsible for developing, maintaining, and operating materials and chemicals in the manufacturing process. They ensure continuous improvement in process, cost, quality, and production.
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
Process engineers lead and product support engineers have different pay scales, as shown below.
| Process Engineer Lead | Product Support Engineer | |
| Average salary | $110,175 | $90,379 |
| Salary range | Between $84,000 And $143,000 | Between $67,000 And $121,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | First Republic Bank | Apple |
| Best paying industry | Energy | Technology |
There are a few differences between a process engineer lead and a product support engineer in terms of educational background:
| Process Engineer Lead | Product Support Engineer | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 66% |
| Most common major | Chemical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between process engineers lead' and product support engineers' demographics:
| Process Engineer Lead | Product Support Engineer | |
| Average age | 42 | 41 |
| Gender ratio | Male, 85.5% Female, 14.5% | Male, 80.7% Female, 19.3% |
| Race ratio | Black or African American, 4.3% Unknown, 3.9% Hispanic or Latino, 10.5% Asian, 14.7% White, 66.4% American Indian and Alaska Native, 0.2% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 5% |